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Volume 27, Issue 3

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A Paradigm Shift in a Service-Oriented Industry

Written by  Shankar Swaroop, CISM, PMP, OCP December 28, 2007

Every organization will have a different flavor of doing business impact analysis. The type of industry, the size of the organization, and the culture are some of the important factors that influence the discipline of business impact analysis. As information technology is advancing, it is becoming more and more an enabler of business rather than a support function. This paper outlines a new approach to business impact analysis by identifying the business processes that are enabled by IT– the common thread between IT and business.

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