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Volume 27, Issue 3

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Crisis Communication and Risk Management in Business Continuity Preparedness

Written by  STEPHANIE BALAOURAS December 28, 2009

Forrester Research and the Disaster Recovery Journal have partnered to field a number of market studies in business continuity (BC) and disaster recovery (DR) in order to gather data for company comparison and benchmarking, to guide research, and for the publication of best practices and recommendations for the industry. This is the third annual joint survey. This particular study focused on the role of crisis communication in business continuity and the relationship of business continuity to risk management. To view this articles accompaning Figures, click the links below: Figure 1 Figure 2-1 Figure 2-2 Figure 2-3 Figure 3-1 Figure 3-2 Figure 4-1 Figure 4-2 Figure 4-3 Figure 5 Figure 6-1 Figure 6-2 Figure 7-1 Figure 7-2 Figure 8-1 Figure 8-2 How much is crisis communication valued in BC preparedness? How do companies handle crisis communication? How frequently do crisis management and BC management teams meet to develop and document crisis communication strategies? Are these strategies part of standalone plans or subsets of BC plans? How frequently are plans tested? What

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