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Summer Journal

Volume 27, Issue 3

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Operational Resiliency: Roadmap to Managing Risk and Resilience

Written by  WILLIAM GOUVEIA June 27, 2012

In today’s competitive and tumultuous business climate, organizations are constantly dealing with the pressure to do more with less. The resources required to manage and operate the business, let alone to invest in new initiatives, are always at a premium. At the same time, many business leaders are increasingly required to focus their attention on investing time and effort toward ensuring constant, high-performance availability of the organization, especially its most critical applications. This focus encompasses the ability to better prepare for and recover from disruptive events, and protect and sustain high-value services and supporting assets – information, technology, facilities, and people – that are essential to meet business objectives and satisfy compliance requirements. Gaining a greater understanding of business operations as a whole, rather than viewing the functions and assets of the operation as distinct entities, is a challenge that many organizations find daunting. The size of an organization, its structure, or


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