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DISASTER
RECOVERY
JOURNAL
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Richard L. Arnold, CBCP
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Clifton
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Richard L. Arnold, CBCP
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President
Robert Arnold
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Patti Fitzgerald, CBCP
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Merce Knese
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INTERNATIONAL
CONTACTS
England: Thom Hetherington
Business Continuity
Phone: 0161-237-1007
thomh@tempus.demon.co.uk
Australia: Anthony J. Harvey
Journal of Business Continuity
Phone: 0011-613-953-0055-8
fax: 0011-613-953-0528
sector@notability.com.au
Japan: Shinji Hosotsubo
Quake Japan Co., Ltd.
Phone: 03-3215-2880
fax: 03-3215-2881
Brazil:
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Disaster Recovery Mercosul
Phone: 55
11 3666-9506
conc2000@uol.com.br
www.drms.com.br
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Click
Here for a Printable Version
Promoting
Business Continuity
NOW
Is The Time To Act, If It Is Not Too Late Already
By JOHN GLENN,
CRP, CBCP
Sometimes I think
of business continuity planners as Aesopian ants in a world of grasshoppers.
We know something is going to happen history proves the inevitability
of events such as spring floods and hot weather hurricanes.
We business continuity planners would like to do something
to avoid or mitigate the damage that attends these events.
But we are surrounded by grasshoppers who are unwilling to act to protect
their own interests. Maybe they arent grasshoppers; perhaps they
are ostriches with their heads deeply buried in the sands of it
cant happen to me.
And then it happens.
A hurricanes winds and waves sweep away shoreline and homes tumble
into the surf. Rivers will overflow their banks, debris will litter
highways, and communities will get ready to start expensive clean-up
operations again.
FEMA will fume and threaten to withhold recovery funds if the dilatants
fail to take some mitigation measures for the following season, but
then it will let the issue die a back page death.
Local emergency management operations will talk about what could be,
should be, done and then hear the elders reply it cant be done
for this reason or that.
Businesses will ignore our offers of help or look for a cheap fix until
the event is nigh, and then will look for a planner willing to cram
into 90 days or less what normally takes six months or more. Then, if
the event transpires, will blame the planner for failing to do a complete
job.
I know Im preaching to the choir you know what I know;
youve been there and done that.
You probably are as frustrated as me.
But like me, you have done little or nothing to change things.
Now perhaps is the time we need to get off our posteriors and promote
planning.
Where To Start
There are two places where this scrivener thinks we can promote business
continuity planning. Neither takes a major expense on our part
I hear you comment that this already is a winner! and both
can have long-term benefits.
The first place is the local government city, township, and
country boards, and school boards which usually are separate entities.
All of these governing bodies have one thing in common they
are supported by the taxpayer, the businesses and residences that
foot the bill for local government.
Contact your federally-mandated state emergency management organization
where you probably will find some folks who will be delighted
to work with you as they did with me in Florida and contact
the local government powers-that-be. Put together a show-n-tell with
help from the state folks and make certain to invite the local (usually
county-level) emergency management people; you need them and they
should appreciate your effort.
Explain to the community that while emergency management does an excellent
job of protecting people and government resources, your proposal is
designed to protect the tax base. Lose the tax base and there is no
money for emergency management or anything else ... without a tax
base of businesses and residences there may not be a need for anything
else.
The second approach begins with the local colleges MBA program.
Many MBA candidates are employed in mid-level management positions
and all intend to be upwardly mobile.
These are people who can take the business continuity message
back to the business, people who can be shown the benefit of protecting
the business and their job.
How do you get to these people?
Contact the MBA program administrator. Volunteer to present a business
continuity overview with follow-up Q&A session.
The show-and-tell should take about the entire class period. Most
instructors I know are delighted to get a break, and many students
are just as delighted.
It doesnt require a great investment create a PowerPoint
(or similar) program for the presentation (to governing boards and
students, just focus the presentations appropriately) and photocopy
the slides to use as leave behind material.
If you can afford color copies, so much the better, but black and
white will suffice if you are on as tight a budget as this scrivener.
In addition to the governing bodies and MBA candidates, local Chambers
of Commerce, Bibs, and some civic organizations with business interests
(lunchtime Lions, Toastmasters, etc.) also are potential groups to
market business continuity planning. The problem with the lunch-n-learn
groups is that your budget for leave behinds can be devoured between
the salad and the entrée.
The ants know the world needs business continuity.
Now we have to convince the grasshoppers.
John Glenn, CRP, CBCP, has been
involved with business continuity planning for Fortune 100 companies
and state governments since 1994. He shares what he knows at mirrored
Web sites at http://johnglenncrp.0catch.com/ and http://www.geocities.com/CapeCanaveral/8836/.
To comment on this article, go
to 1504-14 at www.drj.com/feedback.
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