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DISASTER
RECOVERY
JOURNAL
P. O. Box 510110
St. Louis, MO 63151
(314) 894-0276
Fax: (314) 894-7474
Internet
www.drj.com
E-mail drj@drj.com
PUBLISHER &
EDITOR-IN-CHIEF
Richard L. Arnold, CBCP
richard@drj.com
SENIOR EDITOR
Janette Ballman
janette@drj.com
MANAGING EDITOR
Jon Seals
jon@drj.com
COPY EDITORS
Richard Sandhofer
richards@drj.com
Pamela Clifton
pamelaclifton@hotmail.com
ADVERTISING
Robert Arnold
bob@drj.com
_____________
Corporate
President/CEO
Richard L. Arnold, CBCP
richard@drj.com
Vice
President
Robert Arnold
bob@drj.com
CONFERENCE COORDINATOR
Patti Fitzgerald, CBCP
patti@drj.com
CONFERENCE REGISTRAR
Merce Knese
mercedes@drj.com
CIRCULATION
Laura Baugh
laurab@drj.com
EXECUTIVE
COUNCIL
John Jackson, IBM Bus. Cont. & Rec. Services
Jeff Dato, MBCP, KPMG
Edward S. Devlin, E.S. Devlin & Associates
Ann Pinkeron, SunGard Availability Services
James Hammill, CBCP, JMH Consulting Inc.
INTERNATIONAL
CONTACTS
England: Thom Hetherington
Business Continuity
Phone: 0161-237-1007
thomh@tempus.demon.co.uk
Australia: Anthony J. Harvey
Journal of Business Continuity
Phone: 0011-613-953-0055-8
fax: 0011-613-953-0528
sector@notability.com.au
Japan: Shinji Hosotsubo
Quake Japan Co., Ltd.
Phone: 03-3215-2880
fax: 03-3215-2881
Brazil:
Jose Carlos Ferreira
Disaster Recovery Mercosul
Phone: 55
11 3666-9506
conc2000@uol.com.br
www.drms.com.br
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SPECIAL
REPORT
The
Great Blackout of 2003
Continuity planners received a wake up call when a massive power outage
struck parts of the United States and Canada on Aug. 14, 2003. Thousands
of manufacturing plants, offices and retail shops were forced to close.
Restaurants shuttered their doors and airlines cancelled flights in
record numbers. In the midst of it all were contingency planners who
were called into action to implement crisis plans to protect their companies
and inform their employees of proper procedures. By JANETTE BALLMAN
SPECIAL REPORT
A
Word to the ‘Why’
Referred to by some writers as the “Lake Erie Loop,” the
interconnected power grid fell subject to a combination of problems
and failures that with few exceptions interrupted the supply of electric
power on Aug. 14, 2003. By DR. THOMAS D. PHELAN
SPECIAL REPORT
Vendors
Provide Inside Look at Blackout
When a disaster occurs that has wide-spread affect on a large number
of businesses like the recent blackout, one way to judge the impact
is to view the number of declarations industry service providers received.
By BELINDA WILSON, CBCP; PATRICK CORCORAN; JUDITH ECKLES
SPECIAL REPORT
Key
Considerations For Proactive Planning
The recent power outage in the Northeast and Canada brought it home
once again; disaster recovery and business continuity planning are basic
realities that businesses large and small need to address in order to
maintain operations before, during, and after a catastrophic event.
By BOB MIANO
REGULATIONS
The
Iceberg Theorem
This work tends to engender a lot of sarcastic commentary among its
practitioners, so one can easily understand coming to the conclusion
that, “Anything that can go wrong, will go wrong.”
By GREGG JACOBSEN, CBCP
SECURITY
The
Internet: Information That’s ‘To Die For’
At this very moment, the largest organization in the free world may
be unknowingly and unwittingly providing every computer-literate terrorist
group with highly sensitive intelligence critical to homeland safety
and national security. Coincidently, that same organization is also
hunting those same terrorist groups. The organization is the U.S. Government.
By WILLIAM SEWELL, RCDD
EXECUTIVE SUPPORT
The
Linchpin to Successful Business Continuity Planning
After assembling the senior staff, the CEO tries to navigate a path
to getting the organization productive again. But over and over, the
CEO is met with, “We can’t get in touch with Charles,”
or “Our broker wants us to commit to a five-year lease before
he’ll even talk to us.” By JIM BARNES, CRP, MBCI
PLANNING ISSUES
Diversity
in a Business Continuity World
Webster defines diversity as “to differ from one another, to vary.”
Diversification in my way of thinking should also be synonymous with
business continuity. By PAUL A. CASTELLANO, CBCP
BC
INDUSTRY
The
Age of Smart Disasters Begins
The pendulum has swung and intentional, man-made acts directed toward
business disruption and annihilation must be recognized as the predominant
concern facing us in the contingency planning profession of the future.
This represents good news and bad news. By DAN PERRY, CBCP
INFORMATION
TECHNOLOGY
Targeting
Preparedness
The volume of information continues to increase with customers demanding
protection of this data and 24x7 access. Consequently, IT departments
must implement disaster recovery network infrastructures with tight
or shrinking budgets. By ELAINE BIRD
INFORMATION
TECHNOLOGY
Counting
(on) Information Security
The structure of an information security organization can differ dramatically
across companies. Some organizations are based on pure policy, while
others use a more holistic, comprehensive structure that addresses as
aspects in information security. By MARK DONADIO
OUTSOURCING
The
Growth of Outsourced IT
The current corporate preoccupation with cost reduction has created
an environment in which outsourcing all or part of a company’s
information technology services is once again circulating through corporate
boardrooms. By ANDREW TRESTRAIL
INDUSTRY
A
Healthy Business Continuity Plan
At the heart of every hospital is the basic desire to care for the sick
and injured who walk through the door. To do this, every hosipal must
be prepared to assist the public regardless of the circumstances.
By JENNIFER LEWIS
PLANNING ISSUES
Planning
For Individual Organizations
In the networked world we live in, a critical external organization
can have a devastating impact if it fails to perform. It is wise for
continuity planners to reevaluate their risk evaluations in light of
this understanding.
By JEFF COVERT
INFORMATION
AVAILABILITY
Effective,
Efficient Disaster Recovery Planning
To help mitigate business risk and ensure technology functions operate
during and after a declared business disaster, every business should
have an effective and efficient disaster recovery plan.
By JAMES MYERS
PERSONNEL ISSUES
Stockpiling
Emergency Rations
Maintaining emergency food supplies is often outside the realm of a
business continuity plan, but for some organizations, having a food
cache is a critical concern. By JOHN GLENN, CRP, CBCP
CONFERENCE
Fall
World 2003 Successful in San Diego
More than 1,400 attendees, expert speakers and exhibitors gathered at
the Sheraton San Diego Hotel and Marina for the Disaster Recovery Journal
Fall World 2003 conference Sept. 21-24. By JON SEALS
ANNUAL SURVEY
2003
Software Surveys (PDF Format)
DRJ Featured
Columns
©Copyright
2003 Systems Support Inc. All rights reserved. Reproduction in whole
or in part in any form or medium without the express written permission
of System Support Inc. is prohibited.
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