DISASTER RECOVERY 
JOURNAL


P. O. Box 510110
St. Louis, MO 63151
(314) 894-0276 
Fax: (314) 894-7474
Internet
www.drj.com 
E-mail
drj@drj.com

PUBLISHER &
EDITOR-IN-CHIEF
Richard L. Arnold, CBCP
richard@drj.com

SENIOR EDITOR
Janette Ballman
janette@drj.com

MANAGING EDITOR
Jon Seals
jon@drj.com

COPY EDITORS
Richard Sandhofer
richards@drj.com
Pamela Clifton
pamelaclifton@hotmail.com


ADVERTISING 
Robert Arnold
bob@drj.com

_____________

Corporate

President/CEO
Richard L. Arnold, CBCP
richard@drj.com

Vice President 
Robert Arnold
bob@drj.com

CONFERENCE COORDINATOR
Patti Fitzgerald, CBCP
patti@drj.com

CONFERENCE REGISTRAR
Merce Knese
mercedes@drj.com

CIRCULATION
Laura Baugh
laurab@drj.com

INTERNATIONAL
CONTACTS
England: Thom Hetherington
Business Continuity 
Phone: 0161-237-1007
thomh@tempus.demon.co.uk

Australia: Anthony J. Harvey
Journal of Business Continuity
Phone: 0011-613-953-0055-8
fax: 0011-613-953-0528
sector@notability.com.au

Japan: Shinji Hosotsubo
Quake Japan Co., Ltd.
Phone: 03-3215-2880
fax: 03-3215-2881

Brazil: Jose Carlos Ferreira
Disaster Recovery Mercosul
Phone: 55 11 3666-9506
conc2000@uol.com.br
www.drms.com.br




Featured Articles

WORLD TRADE CENTER
Real Life After Sept. 11
The place was in shambles, a war zone that dramatically reflected the effect of the attack on the survivors. A number of these people had been through the 1993 bombing of the World Trade Center, but this situation was so catastrophic that few of them could think clearly.
By AUDREY De JESUS

DATA STORAGE
Protecting Your Data With Adequate Storage, Backup
Unexpected business data disasters happen all of the time. They can occur anywhere and do not need to be a headline-grabbing events such as an earthquake or major fire to cause serious problems. Actually, most data disasters are the result of a small mishap – a lost file that was not saved, a thrown out or misplaced disk or tape, an inadvertent deletion of a critical file, or a power surge that wipes out your media.
By DEREK GAMRUDT

INFRASTRUCTURE RECOVERY
The Weakest Link In Disaster Recovery
Immediate access to current, detailed configuration settings contributes to faster IT disaster recovery and the continuity of business. Neglecting this part of the IT disaster recovery plan can add hours, or even days, to the recovery process. By ALEX BAKMAN

TELECOMMUNICATIONS
Central Office Disaster Recovery
Since the Sept. 11 tragedy, disaster recovery has become a household word, there are even advertisements in Rolling Stone magazine. This has not been the case over the past 20 years. Early disaster recovery plans, initially developed for mainframe computers, called for backup tapes to be rushed to off-site locations and loaded onto waiting computers provided by outside companies.
By MICHAEL SMITH

INDUSTRY
Re-Evaluating Our Business Continuity Strategies
Recent terrorist attacks on the U.S. have forced us to look more closely at our disaster recovery and business continuity strategies. We are infinitely more aware of just how vulnerable and fragile our economic and social infrastructures are. The need for truly capable emergency response, business continuity and disaster recovery strategies has been clearly demonstrated.
By ANDRE NOENCHEN, CBCP

MAINTENANCE
The BCP Maintenance Challenge
Maintaining the business continuity plan is a challenge for every organization. An accurate and up-to-date business continuity plan can directly affect the recovery capabilities and recovery windows of the organization. However, many plans have not been properly maintained, are out-of-date and therefore, of limited value.
By GEOFFREY H. WOLD, CPA, CMA, CMC, CDP, CSP, CISA, CFSA, CIRM
& TINA L. VICK, CBCP, CFSA

WORLD TRADE CENTER
How Commerzbank Recovered Computer Operations
After completing implementation of their business continuity solution on Sept. 7, 2001, the people of Commerzbank in New York City could not have foreseen the events that horrified the world only four days later. The bank’s critical data was secured shortly after the World Trade Center disaster, thanks to a combination of preparation, a little lucky timing, and people willing to go the extra mile.
By JOSEPH WALTON

ALL HANDS PLANNING
All Hands On Deck
Most planners are beginning to accept and to promote “enterprise” planning rather than either specifically “business” or “support” (read IT) function-only plans. What is often not stressed is the need for what we term “all hands” planning.
By JUDI BESHARAH, CBCP & JOHN GLENN, CRP

INFORMATION TECHNOLOGY
Bulletproofing Microsoft Exchange Software
Microsoft Windows has matured into a stable, secure operating environment, capable of delivering effecient and reliable enterprise business services and running mission-critical applications. More and more companies are using Windows to run their Exchange/Outlook e-mail solution because it solves communication needs cost-effectively.
By MARGARET KELLEHER

2002 SPRING WORLD
Record Crowd Attends San Diego DRJ Conference
Six months after the worst single-site business recovery event in history, contingency planners from around the world converged on San Diego, Calif., for the largest convention the business continuity industry had ever seen. More than 1,800 attendees, expert speakers and exhibitors gathered at the Sheraton San Diego hotel and Marina for the 13th Annual Corporate Contingency Planning Seminar March 10-13.
By JON SEALS

COLLABORATIVE ENVIRONMENTS
It’s The Relationship, Not The Data That Counts
The rapid adoption of collaborative technologies in today’s intelligent enterprise applications has created new and unforseen challenges for backup, restoration, and recovery strategies. Business has changed enormously in recent years.
By BRUCE L. RUDOLPH

SURVEY
Contingency Planning Confidence Based On Knowledge
You did your homework. Your contingency plan is well-written, up-to-date, accurate, and tested. Now you can sit back and relax with confidence that your business will recover quickly and survive any disasterous occurrence. . . . Then there’s Slugger; he’s not prepared for a disaster. You know a Slugger; his computer backups are next to the CPU in the office.
By LAURIE TAYLOR-HAMM

RISK ANALYSIS
Determining Business Risk For New Projects
As a business continuity planner, you most likely focus on the recovery of critical business processes in the event of a disaster. Do you also look at the recovery of critical business systems? If you are an IT disaster recovery manager, do you look at the recovery of the critical business processes or only focus on the recovery of systems? Do you have a process in place to ensure the synchronization of the recovery objectives of the two perspectives?
By KAREN DYE

Survey
2002 Other Services Survey



DRJ Featured Columns