DISASTER RECOVERY 
JOURNAL

P. O. Box 510110
St. Louis, MO 63151
(314) 894-0276 
Fax: (314) 894-7474
Internet www.drj.com 
E-mail drj@drj.com

PUBLISHER &
EDITOR-IN-CHIEF
Richard L. Arnold, CBCP
richard@drj.com

SENIOR EDITOR
Janette Ballman
janette@drj.com

MANAGING EDITOR
Jon Seals
jon@drj.com

COPY EDITORS
Richard Sandhofer
richards@drj.com
Pamela Clifton
pamelaclifton@hotmail.com

ADVERTISING 
Robert Arnold
bob@drj.com

_____________

Corporate

President/CEO
Richard L. Arnold, CBCP
richard@drj.com

Vice President 
Robert Arnold
bob@drj.com

CONFERENCE COORDINATOR
Patti Fitzgerald, CBCP
patti@drj.com

CONFERENCE REGISTRAR
Merce Knese
mercedes@drj.com

CIRCULATION
Laura Baugh
laurab@drj.com

INTERNATIONAL
CONTACTS
England: Thom Hetherington
Business Continuity 
Phone: 0161-237-1007
thomh@tempus.demon.co.uk

Australia: Anthony J. Harvey
Journal of Business Continuity
Phone: 0011-613-953-0055-8
fax: 0011-613-953-0528
sector@notability.com.au

Japan: Shinji Hosotsubo
Quake Japan Co., Ltd.
Phone: 03-3215-2880
fax: 03-3215-2881

Brazil: Jose Carlos Ferreira
Disaster Recovery Mercosul
Phone: 55 11 3666-9506
conc2000@uol.com.br
www.drms.com.br

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DRJ Conference Success: Support For BCP Industry At An All-Time High

I recently returned from Disaster Recovery Journal’s 26th conference in San Diego, Calif. It was truly a remarkable experience. We had more than 1,200 paid attendees at the show. Combined with our exhibitors, speakers and various board members, the total reached more than 1,800. That is a record attendance for our conference – and for any in the industry!
I was very impressed with the quality of speakers we had at our conference. Our attendees were able to hear first-hand accounts of recoveries that took place after the Sept. 11 attacks.
Paul Honey, director of global contingency planning for Merrill Lynch & Co., gave a fabulous presentation on the recovery efforts needed to keep Merrill Lynch doing “business as usual” following the World Trade Center attacks. Thomas D’Auria and Henry Jackson, from New York’s Office of Emergency Management, spoke on “Rebuilding the EOC During a Crisis.” They provided many details and insights into this difficult task. Our other speakers were equally interesting and received rave reviews. To read more, see the conference article and photos on page 60.
Overall, the conference was a definite success. Everything – from the sessions, the workshops, the lunches and breakfasts, and the other activities – was well received by our attendees. I heard many comments from people who were anxiously looking forward to our next conference.
We at DRJ are very proud of this success, but getting to that point has not been easy. It was unknown after Sept. 11 how budget cuts would affect attendance at industry conferences. We knew interest in business continuity would be increased, but would that translate into action? It was hard to predict. Now, we know the answer!
I spoke with many attendees at the show and voiced the concerns I had about budget cuts. Almost all told me the budgets had been cut in other areas, not in the business continuity divisions. What a change. For years, it seems, the DR budget was always the first to go.
Many attendees at the conference spoke of the renewed commitment by upper management. I have always tried to push the importance of management support. Many of our articles in the past have focused on this issue, as have speakers at past conferences.
A business continuity professional can have the best ideas and plans, but without support from management and an ample budget, there is no way to implement it successfully. I am glad to see that this problem is easing for some of you in this industry. For those who are still struggling, perhaps our resources can help.
BCP Media, a new not-for-profit company focusing on awareness videos, has several films geared toward gaining support from upper management. BCP Media also has a remarkable video on the World Trade Center. This was put together using footage from FEMA. It is a fascinating look at the recovery efforts that began moments after the terrorist attacks. For more information on any of their videos, see their ad in this issue of DRJ.
We are pleased the business continuity industry has rebounded so well, but we are saddened that it took such a horrible tragedy to act as the catalyst. The terrorist attacks of Sept. 11 will impact our industry for many years to come.
In this issue of DRJ, you’ll find two more articles discussing lessons learned from the World Trade Center attacks.You’ll also find our Other Services Survey. This survey offers a great opportunity to discover new companies who may have services that suit your needs. If you’d like to be included in a future survey, please contact our office.
A brochure detailing our next conference is also included in this edition. The 14th International Disaster Recovery Symposium and Exhibition will be held at the Disney Coronado Springs Resort in Orlando, Fla., Sept. 8-11, 2002. This show is sure to be popular, so sign up early.
I hope to see you there.

– Richard L. Arnold, CBCP