DISASTER RECOVERY 
JOURNAL
P. O. Box 510110
St. Louis, MO 63151
(314) 894-0276 
Fax: (314) 894-7474
Internet www.drj.com 
E-mail drj@drj.com

PUBLISHER &
EDITOR-IN-CHIEF
Richard L. Arnold, CBCP
richard@drj.com

SENIOR EDITOR
Janette Ballman
janette@drj.com

MANAGING EDITOR
Jon Seals
jon@drj.com

COPY EDITORS
Richard Sandhofer
richards@drj.com
Pamela Clifton
pamelaclifton@hotmail.com

ADVERTISING 
Robert Arnold
bob@drj.com

_____________

Corporate

President/CEO
Richard L. Arnold, CBCP
richard@drj.com

Vice President 
Robert Arnold
bob@drj.com

CONFERENCE COORDINATOR
Patti Fitzgerald, CBCP
patti@drj.com

CONFERENCE REGISTRAR
Merce Knese
 mercedes@drj.com

CIRCULATION
Laura Baugh
 laurab@drj.com

EXECUTIVE COUNCIL
Patrick Corcoran, IBM Bus. Cont. & Rec. Services
Jeff Dato, MBCP, KPMG
Edward S. Devlin, E.S. Devlin & Associates
Judith Eckles, SunGard Availability Services
James Hammill, CBCP, JMH Consulting Inc.
John Jackson, Independant


INTERNATIONAL
CONTACTS
England: Thom Hetherington
Business Continuity 
Phone: 0161-237-1007
 thomh@tempus.demon.co.uk

Australia: Anthony J. Harvey
Journal of Business Continuity
Phone: 0011-613-953-0055-8
fax: 0011-613-953-0528
 sector@notability.com.au

Japan: Shinji Hosotsubo
Quake Japan Co., Ltd.
Phone: 03-3215-2880
fax: 03-3215-2881

Brazil: Jose Carlos Ferreira
Disaster Recovery Mercosul
Phone: 55 11 3666-9506
conc2000@uol.com.br
www.drms.com.br



GOVERNMENT
Developing Continuity In Government Planning
Government organizations should develop continuity of operations (COOP) and continuity of government (COG) plans as part of a comprehensive emergency management program using a comprehensive planning process based on federal guidance and best practices in emergency management and continuity planning. By STEVE DAVIS

ALTERNATE FACILITY
How Far Is ‘Far Enough?’
How far is enough? That was the question asked of Association of Contingency Planners (ACP) chapters in the United States. The intent of the survey question was to set standards from within the industry regarding how far an alternate facility and an off-site storage facility should be from the primary operations site. By THOMAS L. WEEMS

COMMON FLAWS
Why Some Recovery Plans Won’t Work
Having reviewed hundreds of business continuity plans, I am frequently surprised to discover that many of the same mistakes are being written into business continuity plans today. Considering the variability that is possible in disaster scenarios, it is surprising to discover that most plans that fail have similar flaws. By JUDY BELL, CEM

HIPAA
Not Just For HIPAA
The Health Insurance Portability and Accountability Act of 1996 (HIPAA) sounded a wakeup call throughout the healthcare industry – patient data is an asset and it needs to be protected. IT departments are now facing the challenge of implementing HIPAA’s three provisions – electronic data exchange of transactions (EDI), privacy, and security. By ELIZABETH M. FERRARINI

DECISIONS
Comparing & Selecting Recovery Strategies
Cost-effective recovery strategies and written agreements related to the most feasible alternatives are important aspects of business continuity planning.
By GEOFFREY H. WOLD, CPA, CISA, CMA, CMC, CDP, CSP, CFSA, CIRM & VINA L. VICK, CBCP, CFSA

LEGAL
Global Outsourcing During Tumultuous Times
The combination of political turmoil, a down economy and technology developments are providing new and challenging legal issues for managers negotiating outsourcing agreements. If a company is going to put its technology management into someone else’s hands, it’s critical to make sure they are trusted hands.
By JOHN DIEFFENBACH

DOCUMENTATION
Security vs. Need-to-Know
Recently there has been some discussion about business continuity plan security. This article tries to bridge the gap between “security” and “need-to-know.” By T.M. SMALLEY, BRP & JOHN GLENN, CRP

DATA RECOVERY
The Human Side of Data Loss
According to a recent study, approximately 15 percent of all unplanned downtime occured due to human error. Many simply failed to implement adequate backup procedures. By BILL MARGESON

BANK REGULATIONS
Regulatory Scrutiny of Item Processing
In response to heightened concerns about security in general, many banks have put disaster recovery planning at the forefront of their agendas. By J.R. DAVIS

CREDENTIALS
City Implements Emergency Access Plan
Business owners in St. Louis can now benefit from a business emergency access plan approved for the city. The plan allows individuals, who complete a credentials program, early access to their facilities following a disaster or business interruption. By JANETTE BALLMAN

COOPERATION
Audit’s Role In The Continuity Process
Internal auditing and business continuity planning are two key functions in the successful risk management program of an organization. This article outlines the current and historical relationships between the two function. By TERRI A. KIRCHNER, MBCP, CCP & DOUGLAS E. ZIEGENFUSS, PhD, CIA CISA

CASE HISTORY
The Inferno of Mbarara Central Market
The Mbarara Central Market fire served as a reminder that all companies and individuals should have a contingency plan. By CHARLES TUSHABOMWE-KAZOOBA

INTERNET
MBIA Pioneers Emergency Web Site
According to Gartner, no prototype for such a Web site existed. IT would have to identify all of the functionality they wanted in the emergency site and have it built from scratch. By JUDE WESTERFIELD

CONFERENCE
Spring World 2003 in Orlando
Attendees, expert speakers and exhibitors gathered at Walt Disney World’s Coronado Springs Resort in Orlando for the Disaster Recovery Journal Spring World 2003 Conference. By JON SEALS

ACTIVE ARCHIVING
Effective Strategy for Meeting Disaster Recovery SLAs
Companies worldwide are examining disaster recovery plans and processes in careful detail, questioning every facet, looking for every minute that can be saved, all with the single objective of ensuring that systems can be recovered as quickly as possible. By JIM LEE

COMMUNICATIONS
Missing A Step
The most common oversight in the enterprise business continuity equation is the absence of effective, time-sensitive communications in the case of any natural, technical or man-made disruption. By BEN LEVITAN

ANNUAL SURVEY
2003 Other Services Survey (PDF)

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