DISASTER RECOVERY 
JOURNAL

P. O. Box 510110
St. Louis, MO 63151
(314) 894-0276 
Fax: (314) 894-7474
Internet www.drj.com 
E-mail drj@drj.com

PUBLISHER &
EDITOR-IN-CHIEF
Richard L. Arnold, CBCP
richard@drj.com

SENIOR EDITOR
Janette Ballman
janette@drj.com

MANAGING EDITOR
Jon Seals
jon@drj.com

COPY EDITORS
Richard Sandhofer
richards@drj.com
Pamela Clifton
pamelaclifton@hotmail.com

ADVERTISING 
Robert Arnold
bob@drj.com

_____________

Corporate

President/CEO
Richard L. Arnold, CBCP
richard@drj.com

Vice President 
Robert Arnold
bob@drj.com

CONFERENCE COORDINATOR
Patti Fitzgerald, CBCP
patti@drj.com

CONFERENCE REGISTRAR
Merce Knese
mercedes@drj.com

CIRCULATION
Laura Baugh
laurab@drj.com

EXECUTIVE COUNCIL
Jeff Dato, MBCP, KPMG
John Jackson, IBM
Edward S. Devlin, E.S. Devlin & Associates
James Hammill, CBCP, JMH Consulting Inc.
Pat McAnally, SunGard Availability Services
Brian Turley, Strohl Systems
Belinda Wilson, Hewlett-Packard


INTERNATIONAL
CONTACTS
England: Thom Hetherington
Business Continuity 
Phone: 0161-237-1007
thomh@tempus.demon.co.uk

Australia: Anthony J. Harvey
Journal of Business Continuity
Phone: 0011-613-953-0055-8
fax: 0011-613-953-0528
sector@notability.com.au

Japan: Shinji Hosotsubo
Quake Japan Co., Ltd.
Phone: 03-3215-2880
fax: 03-3215-2881

Brazil: Jose Carlos Ferreira
Disaster Recovery Mercosul
Phone: 55 11 3666-9506
conc2000@uol.com.br
www.drms.com.br

REGULATIONS
Business Continuity in a Sarbanes-Oxley World
In the wake of spectacular corporate governance failures at companies, Congress enacted the Sarbanes-Oxley Act of 2002 to address the shortcomings of corporate governance and improve the overall controls associated with the management and reporting of corporate financial information. By AL BERMAN, CBCP

PUBLIC RELATIONS
20 Rules for Effective Communication in a Crisis
There is no magic or mystery to effective communication in a crisis; yet anytime you turn on the news, you will invariably find someone who is making a mess of it. By JT KOSTMAN, Ph.D.

BC PLANNING
World Headquarters or Mom and Pop
What are the basic differences between creating a business continuity plan for a multi-billion dollar corporation and creating a business continuity plan for a mom and pop grocery? By JOHN GLENN, CRP, CBCP

PERSONNEL ISSUES
Consider the Risk of Infectious Diseases
Although OSHA has specific rules to protect workers from exposure to blood-borne infections, there are many other infections that can affect the workforce, which ultimately impacts corporate productivity and profits. By EMILY RHINEHART, RN, MPH, CIC, CPHQ

ORGANIZATION
Who’s the Boss?
More than almost any function in the company, business continuity planning needs to be placed in the organization where it can be most effective. By LEE MILLIGAN

NETWORK RECOVERY
Systems Continuity on a Shoestring
The point is not to do everything on the cheap, but rather to take responsibility for making sure your company can continue to operate even when you do not have the budget to provide everything you would like. By J. DAVID HARPER

PLANNING ISSUES
Collaboration in BCP Skill Development
Recent disasters have illustrated shortfalls in preparedness and recovery capability across a number of areas, but possibly none as acute as individual and group skill development.
By MATTHEW VAN KIRK

EXECUTIVE SUPPORT
Five Ways to Engage Your Executives as Sponsors
Are you having trouble getting the support and recognition your business continuity program needs? Do your executives only give you lip service? Worse yet, do they just expect you to get everything done without their help? By JUDY BELL, CEM & STEVE CRAIG, CBCP, CISSP

E-MAIL CONTINUITY
Never a Good Time to be Without E-mail
According to a recent survey, e-mail is the most critical communications medium business people use every day. Most would do without the telephone rather than give up their e-mail.
By MICHAEL ROSENFELT

CYBER TERRORISM
The Real Threat
With the Sept. 11, 2001, attacks against the United States, the possibility of the threat of cyber attacks against our infrastructure have dramatically increased. By GLENN FIEDELHOLTZ

EXECUTIVE COUNCIL
Business Continuity Chronicles
This is the first in a seven-part series featuring the members of our executive council. Through these personal accounts, we hope to not only highlight their careers, but also give a seven-sided view of the history of the disaster recovery/business continuity industry. By JOHN JACKSON

NETWORK TECHNOLOGY
Leveraging Geographically Diverse Data Centers
Disaster recovery plans often lead to multiple data centers outfitted with additional equipment. This approach requires significant and ongoing investments in real estate, computing, storage, and networking infrastructures that may not contribute effectively as possible. By JEFFREY L. COX

EMPLOYEE TRAINING
The Importance of a Comprehensive Training Program
There is general agreement that knowledge and training underpins any organization’s capability to prepare for, and respond to, and recover from disasters. By BETTY A. KILDOW, CBCP, FBCI

CONFERERNCE
Spring World 2004 Marks 30th Conference
Spring World 2004 in Orlando, Fla. attracted more than 1,400 contingency planners from around the globe. By JANETTE BALLMAN

DATA RECOVERY
Data Recovery Completes Disaster Recovery
What happens when computers are back up and running, yet no data can be found? By JIM REINERT

PLANNING ISSUES
The Business Continuity Planning Cube
The cube not only depicts the services (products) we are trying to protect and recover, but also the departments and resources that produce those services (products). By JIM BARNES, CRP, MBCI

DATA PROTECTION/RECOVERY
Securing Storage Networks
As storage networks grow larger and become more pervasive, IT managers face two challenges: balancing security needs to protect critical information resources and maintaining the flexibility necessary to meet growth scalability and changing business requirements. By GREG SCHULTZ & DAVID O’LEARY

PLANNING ISSUES
Business Continuity and your Service Level Agreements
This article addresses the importance of the service level agreement in the business continuity process. By MAURINE DYER, M.SC., CBCP

SECURITY ISSUES
Lack of Sound Security a Problem for Businesses
Somtines I believe businesses forget the basics. We, as continuity planners, have an obligation to remind decision-makers the advantage of being proactive in our business management. By JAY CRAWFORD

ANNUAL SURVEY
2004 Other Services Survey (PDF Format)

• From the Publisher’s Desk
• Editorial Advisory Board
• The Perspective of Ed Devlin 
• Ask the Executive
• PPBI
• DRI Interational
• News Briefs 
• Classifieds

©Copyright 2003 Systems Support Inc. All rights reserved. Reproduction in whole or in part in any form or medium without the express written permission of System Support Inc. is prohibited.