DISASTER RECOVERY 
JOURNAL

P. O. Box 510110
St. Louis, MO 63151
(314) 894-0276 
Fax: (314) 894-7474
Internet www.drj.com 
E-mail drj@drj.com

PUBLISHER &
EDITOR-IN-CHIEF
Richard L. Arnold, CBCP
richard@drj.com

SENIOR EDITOR
Janette Ballman
janette@drj.com

MANAGING EDITOR
Jon Seals
jon@drj.com

COPY EDITORS
Richard Sandhofer
richards@drj.com
Pamela Clifton
pamelaclifton@hotmail.com

ADVERTISING 
Robert Arnold
bob@drj.com

_____________

Corporate

President/CEO
Richard L. Arnold, CBCP
richard@drj.com

Vice President 
Robert Arnold
bob@drj.com

CONFERENCE COORDINATOR
Patti Fitzgerald, CBCP
patti@drj.com

CONFERENCE REGISTRAR
Merce Knese
mercedes@drj.com

CIRCULATION
Laura Baugh
laurab@drj.com

EXECUTIVE COUNCIL
Jeff Dato, MBCP, KPMG
John Jackson, IBM
Edward S. Devlin, E.S. Devlin & Associates
James Hammill, CBCP, JMH Consulting Inc.
Pat McAnally, SunGard Availability Services
Brian Turley, Strohl Systems
Belinda Wilson, Hewlett-Packard


INTERNATIONAL
CONTACTS
England: Thom Hetherington
Business Continuity 
Phone: 0161-237-1007
thomh@tempus.demon.co.uk

Australia: Anthony J. Harvey
Journal of Business Continuity
Phone: 0011-613-953-0055-8
fax: 0011-613-953-0528
sector@notability.com.au

Japan: Shinji Hosotsubo
Quake Japan Co., Ltd.
Phone: 03-3215-2880
fax: 03-3215-2881

Brazil: Jose Carlos Ferreira
Disaster Recovery Mercosul
Phone: 55 11 3666-9506
conc2000@uol.com.br
www.drms.com.br

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NEC Delivers NEW Disaster Recovery Solution

Solution Provides Customers with Rapidly Deployed, Cost-Effective Infrastructure for Mission-Critical Resources

SANTA CLARA, Calif. – April 6, 2004 – NEC Solutions (America), Inc., a premier provider of integrated solutions for the Connected Enterprise in North America, today introduced the NEC Disaster Recovery Fault Tolerant (FT) Solution, a highly anticipated new enterprise-grade disaster recovery solution that allows companies to recover from virtually any infrastructure system failure while ensuring the ongoing availability and integrity of mission-critical resources. NEC unveiled its Disaster Recovery FT Solution today as part of its participation in the ClusterWorld™ Conference and Expo in San Jose, Calif.

Built with NEC’s EXPRESSCLUSTER® software, Express5800/320Lb server and S1300 storage platforms, the Disaster Recovery FT Solution offers customers an easy-to-deploy, cost-effective infrastructure solution that protects mission-critical data in the event of the destruction of local computing resources, while allowing surviving resources to continue working with access to the latest data.

“The primary objective of a disaster recovery plan is to enable an organization to survive a computer room disaster and to re-establish normal business operations in just a few minutes. In order to survive, an organization must ensure that critical operations can resume within a reasonable timeframe,” said Larry Sheffield, senior vice president of the Solutions Platform Group for NEC Solutions America. “NEC’s Disaster Recovery FT Solution is designed to minimize the duration of a serious disruption to business operations, facilitate effective coordination of recovery tasks, and most important, reduce the complexity of the recovery effort.”

NEC’s Disaster Recovery FT Solution is a comprehensive solution that leverages several leading technologies developed by NEC to provide the following benefits:

· Up to 99.999% Hardware Availability – Server and storage technology minimizes chances of remote failover operations that require service interruptions, failover and fail back operational risks.

· Automatic Failover via WAN – Seamless operations between fault tolerant procedures in local failures and disaster recovery procedures.

· Disaster Recovery in Minutes – Node heartbeat monitoring detects whether a cluster node is functional, and then enables to failover within minutes.

· Data Integrity – Application data mirroring technology provides complete data integrity between production local database and remote one.

· One-Stop Support – NEC Solutions America provides total solution support including hardware, software and services.

· High Performance Storage – Fault tolerant S1300 storage from NEC complements the fault tolerant servers with fully redundant hardware providing nearly 4TB of fibre channel storage capacity.

· Cost-Effective Configurations – Customers can choose from “Active/Active” configurations where both servers host and backup data or “Active/Passive” configuration where active applications reside on one server and data is backed up to another server for emergency use.

Scalable Software, Continuous Hardware

At the core of NEC’s Disaster Recovery FT Solution is a scalable and flexible clustering software solution that provides automatic recovery. When a fault occurs at the server, the software understands that the server is designed with fault tolerant hardware. However, in the event of a data center-level disaster that destroys the whole server, the EXPRESSCLUSTER software automatically detects the loss of the server and instantly instructs another server to take over the workload of the faulty server, allowing the users to access all their applications and data to continue to operate. Using virtual IP addresses and virtual computer names enables a server to be reconnected without renaming of the devices or the client application being aware that the server was switched.

The power behind NEC’s Disaster Recovery FT Solution is the Express5800/320Lb server which is designed to provide mission-critical applications with continuous availability in an easy to manage, affordable, compact, rack-mount (4U) or pedestal platform. The Dual Modular Redundant (DMR) design of the Express5800/320Lb allows easy replacement of major subsystems without interruption of processing. The unique dual-modular hardware architecture is comprised of redundant subsystems executing all processing in lockstep to virtually eliminate any single point of failure while safeguarding data integrity. These CPU subsystems perform the same instructions at the same time, with instantaneous failover to the redundant subsystem in the event of hardware failure.

Pricing & Availability

NEC’s Disaster Recovery FT Solution is available now in multiple configurations starting at $99,000. For more information contact an NEC at (888) 632-8701.

Visit NEC at ClusterWorld Expo

NEC will be demonstrating its Disaster Recovery FT Solution in Booth #301 at the ClusterWorld Expo being held at the San Jose Convention Center in San Jose, CA - April 6-8, 2004.

About NEC Solutions America: www.necsam.com.

Editor's Note: Information, prices, and specifications are subject to change without notice. NEC is a registered trademark of NEC Corporation. All other trademarks are property of their respective owners. ©2004 NEC Solutions (America), Inc. All rights reserved.

21st Century Software, Inc. Announces VFI/X Availability
Orlando, Fla. – 21st Century Software, the leading provider of data recovery management solutions, announced immediate availability of VFI/X – Vital File Identifier for Distributed Systems March 9 at Disaster Recovery Journal’s Spring World 2004 Conference. VFI/X provides the same quality and features of the mainframe versions, but optimized to support distributed platforms.
The entire DR/VFI product family protects vital business data by providing intelligent, automatic identification, backup and recovery of the enterprise’s mission critical files. It constantly monitors computer systems in real time and collects the information needed to update its critical file databases, noting additions and changes to file usage by business application systems. Collected information is then analyzed to determine which files require backup, schedules are created and the necessary computer processes are initiated to perform backup operations.
For more information, visit www.21stcenturysoftware.com.

Strohl Systems Named ‘Cool Vendor’ by Leading Analyst Firm
KING OF PRUSSIA, Pa. – Strohl Systems has been included in the list of “Cool Vendors” in the “Cool Vendors in Security and Privacy” (Noakes-Fry, Kristen, et al.; March 8, 2004) report by Gartner, Inc.
Strohl Systems was one of 11 companies included in the Gartner Report, which covered vendors in the privacy and security sectors. Strohl Systems was the only business continuity planning vendor in the report. Gartner defines a cool vendor as a company that offers technologies or solutions that are: Innovative, enable users to do things they couldn’t do before; Impactful, have, or will have, business impact (not just technology for the sake of technology); or Intriguing, have caught Gartner’s interest or curiosity in approximately the past six months.
More information about Strohl Systems can be found by visiting www.strohlsystems.com. The complete report can be obtained through Gartner at www.gartner.com.

Vision Solutions Collaborates with IBM in Adopting its Autonomic Computing Technologies
IRVINE, Calif. – Vision Solutions, a leading managed availability solutions provider, has announced that it is collaborating with IBM on its autonomic computing initiative, and is one of the first IBM business partners to adopt the groundbreaking new technologies. These technologies will create a new way of managing systems and the architecture will lay the foundation for an autonomic, self-healing infrastructure that will help users to perform problem determination and remediation more quickly and easily. For more information, visit www.visionsolutions.com.

Amerivault Awarded Multi-State Government Contractor Status
WALTHAM, Mass. – Massachusetts, New Hampshire, Rhode Island and Vermont can now protect their mission-critical data with AmeriVault’s online data backup and recovery solution. AmeriVault, whose pioneering solution has widely gained acceptance within the private sector with thousands of users throughout the country, is now easily and readily available to government agencies within the above-mentioned states through the ITS07 multi-state contract. For more information, visit www.amerivault.com.

Wilson Named Executive Director, BC Services, Americas
HP is pleased to announce Belinda Wilson as Executive Director, Business Continuity Services for the Americas, HP Services. With an impressive background of more than seventeen years experience providing expertise and leadership in business continuity, high-availability and disaster recovery, Wilson will lead and direct client engagements, sales, consulting, solution delivery and overall practice performance for Business Continuity Services in the Americas.
Under Wilson’s leadership, Business Continuity Services will continue to provide proven strategies, services, and technologies to reduce customers’ exposure and vulnerability, protect their critical operations and ease the recovery from service interruptions and disasters impacting IT organizations if an unforeseeable catastrophe strikes.

NovaStor Helps E-Backups Create New Profit Center for ISPS and VARS with Off-Site Backup Service
SIMI VALLEY, Calif. – NovaStor Corp. has announced that its NovaNet-WEB online backup software has been selected by e-Backups of St. Louis as the core component of its Business Alliance Program, a service that senables ISPs, solution providers and other suppliers to efficiently enter into the off-site backup and disaster recovery marketplace and offer a premium service without the capital investment other solutions require.
The e-Backups Business Alliance Program includes a branded landing page to facilitate online ordering, billing, commission tracking, interactive sales, tech support, marketing, and advertising. For more information, visit www.novastor.com.

Mainstar Announces Revolutionary Features and Updates in Catalog RecoveryPlus
BELLEVUE, Wash. – Mainstar Software Corporation, a storage and recovery leader in the MVS and large system arena announces major enhancements to its best-selling software product, Catalog RecoveryPlus (CR+).
CR+, the most powerful ICF catalog management tool available, now provides BCS REORG While Open. Other key enhancements are also included. For more information, visit www.mainstar.com.

Strohl Systems Announces BC Reseller Agreement with HP
KING OF PRUSSIA, Pa. – Strohl Systems, a global leader in business continuity planning (BCP) software and services, has announced an agreement with HP calling for the resale of Strohl’s BCP software as a complement to HP’s own business continuity services portfolio.
This will enable both companies to deliver more comprehensive business continuity solutions to clients worldwide, allowing customers to be better prepared in the event of a service interruption or full-scale disaster. For information, visit www.strohlsystems.com.

New CNT Software Cuts Downtime by Finding, Reporting Glitches
MINNEAPOLIS, Minn. – CNT (Nasdaq: CMNT), the global expert in storage networking solutions, has announced the availability of the inVSN (pronounced In-Vision) family of storage network software solutions that facilitates the management of an enterprise’s entire SAN, MAN, and WAN infrastructure.
Businesses can now see their entire global storage infrastructure in a single view, pro-actively collect network performance data, identify potential problem areas and correlate those problems back to the affected application, increasing data availability and reducing the time required to diagnose and resolve problems.
For more information, visit www.cnt.com.

DCC Continues Product Evolution, Unveils New Web-Based GIS Solution
FRANKLIN, Tenn. – DCC (Dialogic Communications Corporation), the nation’s leading provider of emergency notification technology, has introduced its latest innovation for the communications technology sector, GeoCast on the Web, an Internet-based GIS (geographic information system) solution that enables users to communicate with virtually thousands of individuals, based on location, during a crisis or mission-critical situation.
DCC’s GeoCast on the Web utilizes ESRI’s (Environmental Systems Research Institute) ArcIMS technology, bringing all the functionality of its proven predecessor, GeoCast, to the Internet.
For more information, visit www.dccusa.com.

Serena Announces Latest Version of System Software Manager
LONG BEACH, Calif. – Serena Software, Inc. (Nasdaq: SRNA), an industry-leading supplier of software that automates change to enterprise applications, has announced the next version of its System Software Manager, Serena ChangeMan SSM 8.2. ChangeMan SSM 8.2 brings significant value to data management by delivering the functionality needed to help companies align IT with business to achieve corporate governance, asset management and cost control objectives. Serena ChangeMan SSM 8.2 will be available in March 2004. For more information, visit www.serena.com.

Company, Organization Select Evergreen Assurance Technology
ANNAPOLIS, Md. – Evergreen Assurance, Inc. has announced that Air Cargo, Inc. and The First Church of Christ, Scientist have joined their growing customer roster in order to ensure continuous availability of mission-critical IT applications.
The addition of these organizations to the Evergreen client list is representative of the growing demand for businesses to provide reliable and consistent connectivity for their systems, regardless of circumstances.
For more information, visit www.evergreen.net.

MIR3’s INlogicNOW Enables Intelligent Notification for Alert System
SAN DIEGO, Calif. – MIR3, the technology leader in intelligent notification solutions, has announced that the Calcasieu Parish Police Jury has selected INlogicNOW to enable its Community Alert System with intelligent notification capabilities.
The Police Jury, which serves as the governing authority of the Parish, has developed the Community Alert System to notify the public and local media of events that threaten community safety.
For more information, visit www.mir3.com/products_inlogicnow.htm.

Sony Rolls Out First Shipments of Branded DLTtape Vs1 Media
PARK RIDGE, N.J., – Sony Electronics has announced the first shipments of its Sony-branded DLTtape VS1 media. The 160GB data cartridges represent the next generation of the DLTtape format, which was developed by global storage provider Quantum. Quantum selected Sony as the initial DLTtape VS1 supplier for its strong history and expertise in tape media manufacturing, as well as its ability to consistently meet high levels of media quality expectations.
For information, visit www.mediabysony.com.

National Notification Network Donates Emergency Communication System to National PTA Auction
GLENDALE, Calif. – A trip for two. Dinner at a hot new restaurant. These are the items one normally expects to find at an auction to benefit a good cause or organization. But an emergency notification system that allows schools to efficiently communicate with parents and the community in the event of a crisis or disaster? Glendale, California-based National Notification Network (3n) has donated just such a system to National PTA’s Feb. 17 online auction.
National Notification Network’s groundbreaking system allows a school or other organization to upload its entire database of contacts into 3n’s secure database. For more information, visit www.3nonline.com.

Kashya Launches Worldwide Channel Program; Expand Product Availability
SAN JOSE, Calif. – Kashya, a leader in high-performance, cost-effective business continuity solutions, has announced the creation of its K-Partner channel program. Designed to build an effective ecosystem for data protection solutions, the Kashya K-Partner program offers end users an extensive network of local as well as global data protection solution providers who have the expertise, resources and products to deliver complete mid-range to enterprise data protection solutions.
In addition, three new members have joined the Kashya K-Partner program: Computacenter, SANZ, and RedBridge Solutions, Inc. For more information, visit www.computacenter.com.

Blue Rhino Contracts with DataChambers for Business Continuity Services
WINSTON-SALEM, N.C. – Blue Rhino, the leading national provider of branded propane cylinder exchange (Nasdaq: RINO), recently announced it has contracted with DataChambers, LLC for business continuity and disaster recovery solutions.
DataChambers is a business continuity company that specializes in high availability, data storage, network and monitoring solutions, dedicated and managed hosting solutions, co-location, workforce continuity work space, professional consulting, and records management. For more information, contact 336-499-6000 ext 241.

Locking System Offers Remote Monitoring and Access Control
CHANTILLY, Va. – DIRAK announces the introduction of its E-LINE electronic locking systems designed to protect critical data housed in IT cabinets from unauthorized access and tampering. Access can be controlled remotely through local area networks or the Internet.
DIRAK products are sold and distributed globally through a network of authorized sales representatives. For more information, visit www.dirak.com.

New Poll Highlights Need for More Emergency Planning for and by People with Disabilities
WASHINGTON, D.C. – More than two years after terrorist attacks focused national attention on the importance of planning ahead for disasters, people with disabilities remain insufficiently prepared, and are anxious about their safety, according to a new Harris Interactive survey commissioned by the National Organization on Disability (N.O.D.). In the event of a terrorist attack, natural disaster, or other crisis, only 44 percent of people with disabilities say they know whom to contact about emergency plans for their community. Just 39 percent have made plans to evacuate quickly and safely from their homes. These figures have barely changed from two years ago (40 and 38 percent, respectively), when Harris conducted the same survey following the September 11, 2001 terrorist attacks.
For more information visit www.nod.org.

Ontrack Data Recovery Opens New Office in Spain
MINNEAPOLIS, Minn. – Due to the growing demand for data recovery and retrieval solutions in the European market, Ontrack Data Recovery, the largest, most experienced and technologically advanced provider of data recovery products and services in the industry, has announced its expansion into Madrid, Spain.
With a wide range of data recovery services and software solutions, Ontrack Data Recovery helps business customers as well as end users to protect, save and recover important data. For more information, customers may call Ontrack’s 24-hour service line at 1-800-872-2599.

A New Chapter in Business Continuity Comes to Long Island
NEW YORK CITY, NY – The Contingency Planning Exchange (CPE), a not-for-profit organization, has formed a chapter in Long Island. This forum will bring to Long Island businesses both large and small the knowledge that will enable them to protect their businesses through proper planning and mitigation. The LI CPE expects to hold its first educational meeting in April, and some of the planned topics are terrorism and crisis management.
CPE headquarters are based in New York City, where membership is open to professionals from all industries and sectors. For more information, email headquarters@cpeworld.org.

Unitrends Rolls Out DPU 3000, Offering Three Terabytes of Disk-To-Disk Backup Capacity
COLUMBIA, S.C. – Unitrends Software Corp., a leader in the development of enterprise-wide cross-platform data protection products and services, today announced the availability of the DPU 3000, a breakthrough data-protection device that offers three terabytes of local, disk-to-disk backup capacity. The DPU 3000 is the latest addition to the Unitrends’ DPU (Data Protection Unit) family.
With pricing starting at a manufacturer’s suggested retail price of $55,861, the DPU 3000 is available exclusively through Unitrends’ network of authorized resellers. For more information visit www.unitrends.com.

CMS Products Launches European Authorized Reseller Program
COSTA MESA, Calif. – CMS Products Inc., the leader in backup and storage solutions for notebook and desktop computers, has launched its European Authorized Reseller Program. CMS developed this new program to increase reseller and solution providers’ product offerings to include backup, disaster recovery and storage solutions.
CMS has extended its reseller program into Europe to address the region’s soaring PC marketplace. For more information, visit www.cmsproducts.com.

Arco Data Protection Solutions Launches Duplidisk3 SATA FlexMount
HOLLYWOOD, Fla – Arco Data Protection Solutions (DPS) has announced DupliDisk3 SATA FlexMount, a compact ATA RAID controller that incorporates patent-pending SATA technology. The compact DupliDisk3 SATA FlexMount can be mounted anywhere inside the computer, a key advantage for installations where space is at a premium. It includes a PCI slot bracket with optional serial port, status lights, and an alarm-reset button. Its heavy-duty shell insulates the unit from other electrical components.
The SATA FlexMount ships in mid-February 2004 with an MSRP of $289.00. For more information, visit www.duplidisk.com.

CNT and Brocade Accomplish Interoperability Testing Milestone
MINNEAPOLIS, Minn. – CNT (Nasdaq:CMNT), one of the world’s largest providers of comprehensive storage networking solutions, products, and services, has announced that interoperability testing between Brocade SilkWorm fabric switches and the CNT FC/9000 Fibre Channel/FICON Director has been successfully completed. This milestone gives customers the interoperability they require for their SAN environments.
For more information, visit www.brocade.com or visit CNT’s Web site at www.cnt.com.

Fire King Launches Informational Website for Vital Records Protection
NEW ALBANY, IN – Fire King International, a member of FKI Security Group of companies, has announced the launch of www.vitalrecordsprotection.org, an informational Web site designed to provide facts, statistics, commentary and articles devoted to the topic of protecting of vital records. The website serves as an online resource for anyone seeking to better manage and protect their organization’s business records; including risk management experts, small business owners, government officials, and corporate executives.
To learn more please visit www.vitalrecordsprotection.org.

Quantum Delivers New Tape Drive Performance Threshold
SAN JOSE, Calif. – Quantum Corp. (NYSE:DSS), a leading provider of data protection systems, announced worldwide availability of SDLT 600, the industry’s fastest performing super drive. Delivering more than twice the speed and built-in intelligent managent capabilities, the SDLT 600 outpaces the nearest competitive mid-range tape storage offering with a new threshold for reliability, quality and performance. The SDLT 600 drive is further enhanced with the addition of Quantum’s award-winning DLTSage, fibre channel and SCSI connectivity and the industry’s most advanced media in its class. Specific product details can be found at www.dlttape.com.

Restorion Announces Enterprise Strength Data Protection for Small and Mid-Size Businesses
CHICAGO, Ill. – Restorion, paving the path to data salvation, has announced the release of Glorio, an automatic, online backup service for personal computer files that is designed especially to support the needs of small businesses and individuals. It can be used for simple backup of email and other files, or to implement a complex backup strategy.
For more information on Restorion, visit www.datasalvation.com.

Growing Demand for Enterprise Wireless Applications Spurs Company to Expand Sales, Marketing
LOS GATOS, Calif. – Semotus Solutions (AMEX:DLK), an innovative provider of software for mobile enterprise applications, has announced that it has hired three senior sales managers and placed a prominent marketing executive to the Company’s Advisory Board. In addition, Semotus has launched an aggressive marketing campaign to feature its flagship wireless communications software, HipLinkXS, at several key events in the healthcare, network monitoring, and wireless applications industries this year.
For more information, visit www.semotus.com

CS Technology Provides Clarity with New SightMap Process
NEW YORK, N.Y. – CS Technology, a leading international technology strategy and implementation firm, has introduced its proprietary SightMap process, which enables enterprises to benefit from detailed, comprehensive data center strategies that clearly support their business goals and regulatory requirements. The 12-week modular SightMap process is a core offering of the firm’s Strategic Consulting Practice and can be implemented by module or as an end-to-end solution.
For information, visit www.cstechnology.com.

BroadSpire Unveils New Disaster Recovery Service
LOS ANGELES, Calif. – BroadSpire, a leading managed IT services provider, has introduced a disaster recovery service that helps small and mid-size companies maintain their Web sites, Web-based applications, email and instant messaging communication during or after a disaster.
BroadSpire’s Disaster Recovery Starter Kit begins with an important checklist and guide to serve as the foundation for a company’s disaster recovery plan (DRP). For more information, visit www.broadspire.com/solutions/enterprise/disasterrecovery.html.

IPR International Launches OptiGuard with Next-Generation Data Archiving and Retrieval Technology
CONSHOHOCKEN, Pa. – IPR International, the leader in data protection, storage and recovery for both small to midsize and enterprise-level organizations, has announced the launch of OptiGuard(tm), a new offering designed to give organizations a secure, reliable and legally accepted way to archive, access and retrieve information online.
OptiGuard takes full advantage of the latest electronic archiving technologies to bring organizations a powerful, cost-competitive alternative to traditional tape, microfiche, and paper archiving solutions. For more information, visit www.iprintl.com.

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