DISASTER RECOVERY 
JOURNAL

P. O. Box 510110
St. Louis, MO 63151
(636) 282-5800 
Fax: (636) 282-5802
Internet www.drj.com 
E-mail drj@drj.com

EXECUTIVE PUBLISHER
Richard L. Arnold, CBCP
richard@drj.com

EDITOR-IN-CHIEF
Jon Seals
jon@drj.com

SENIOR EDITOR
Janette Ballman
janette@drj.com

ASSOCIATE EDITOR
Ed Pearce, CBCP
ed@drj.com

ASSISTANT EDITOR
Pamela Clifton
pamelaclifton@hotmail.com

COPY EDITORS
Jim Hammill, CBCP
Richard Sandhofer
richards@drj.com

ADVERTISING 
Robert Arnold
bob@drj.com

_____________

Corporate

President/CEO
Richard L. Arnold, CBCP
richard@drj.com

Vice President 
Robert Arnold
bob@drj.com

CONFERENCE COORDINATOR
Patti Fitzgerald, CBCP
patti@drj.com

CONFERENCE REGISTRAR
Merce Knese
mercedes@drj.com

CIRCULATION
Laura Baugh
laurab@drj.com

EXECUTIVE COUNCIL
Pat Corcoran, IBM
Michael Croy, Forsythe
Jeff Dato, MBCP, KPMG,LLP
Edward S. Devlin, CBCP, E.S. Devlin
James Hammill, CBCP, JMH Consulting Inc.
John Jackson, Albright Advisors, LLC
Patricia McAnally, SunGard Availability
Jerry Montella, Mail-Gard
Randy Till, CBCP, MasterCard International
Brian Turley, Strohl Systems
Belinda Wilson, CBCP, Hewlett-Packard
William Worsley,CBCP, Dow Chemical

Communication Factors During Crises, Disasters ...
New communication technologies would seem likely to be adopted at an accelerated rate by disaster recovery, crisis management, and business continuity professionals. Indeed, many technologies that were once thought of as science fiction are now commonly deployed and utilized (e.g. high mobility powerful computing capabilities, GPS, Wi-Fi, satellite and aerial reconnaissance functionalities, networking, hot site/mirror site data processing capabilities, etc.) as part of the sophisticated tool set that aids planning, management, and recovery operations. In a field which typically adopts new tools that are proven useful and provide a demonstrable return on cost investment (ROI), video communication technology adoption and deployment tended to lag. By ROBERT C. CHANDLER, Ph.D. & J.D. WALLACE, Ph.D.

Enterprise, Know Thyself!
The day-to-day pressure on business and IT leaders to optimize and secure their IT for performance and profit is enormous. Add to this the complication of meeting compliance regulations. In the face of these needs, getting an organization to focus on and fund business continuity and disaster recovery (BC/DR) planning and infrastructure continues to be a great challenge. By MICHAEL CROY

E-mail is Down and You’re Out of Compliance
Seventy-five percent of companies today are expected to have a major e-mail outage this year – with downtime expected to last an average of 26 hours. It’s no secret that e-mail downtime can bring a company’s business to a halt – including huge losses in revenue and productivity. But that’s not all. By PAUL D’ARCY

Culture Clash
While developing a disaster recover plan is difficult for any operation, cultural institutions face the challenge of protecting not only their facility’s livelihood, but the daunting task of ensuring that history, art, and other cultural artifacts be safeguarded for future generations. Art pieces, historical documents, archeological items, and even a historical building’s architectural features are often “one of a kind” and cannot be backed up on computer or duplicated. When it comes to disaster recovery planning for these institutions, there often is a “culture” clash. By CRAIG S. PHILSON, CRM

Ensuring Your Data Center is in Compliance
With Sarbanes-Oxley, SAS70, HIPAA and scores of other government and industry regulations, data center and facility managers are under more scrutiny than ever before. While these regulations always start out as well meaning, invariably they end up putting onerous responsibilities on targeted organizations.
By TODD BERMONT

Seven Steps to Boost BCP to Ensure Compliance
Federal Financial Examination Council (FFIEC) is the regulatory body by which financial institutions are regulated and controlled. FFIEC provides guidance and examination procedures to assist examiners like myself in evaluating financial institutions and service providers risk management process to ensure the availability of critical financial services. Reviewing a financial institution’s business continuity plan (BCP) is an established part of examination performed by the FFIEC member agencies including the States Regulatory Banking Divisions. By OMAR Y. SHARKASI, CRP, CFE, CBCP

Double Jeopardy In A ‘Slow’ Disaster
Smart computer data center disaster recovery planners are now thinking about the third generation of disaster recovery challenges: 100 precent remote, automated recovery.
They know that the future isn’t about first-generation problems, like lightening strikes and floods. Those are old news to data center planners. From macroscopic approaches like redundant data centers in different states, to more micro precautions such as redundant power supplies and onsite power conditioning, planners are ready for the classic “act of God” scenarios. Through rain and hail and dark of night, computer systems will keep running and no one will notice a thing. By KEVIN EPSTEIN & CHANDY NILAKANTAN

CIOs, How Good Is Your Disaster Recovery Plan?
Here are some questions CIOs should look into to evaluate their disaster recovery (DR) plans. You could ask yourself and your business continuity managers these questions to determine the efficacy of your DR plan. By SANDESH SHETH & JOSEPH McHUGH

Emergency Notification In A Time of Crisis
A water main breaks a block from your corporate headquarters and begins flooding basements throughout the area. A distribution center you operate in the lower Midwest stands in the way of a quickly evolving tornado. An earthquake in Japan threatens to upend not only your operations there but throughout your corporate enterprise. An airline strike forces you to gather staff to discuss sending shipments from your plants through trucks and rails rather than air freight. By KATHY VELDBOOM

Restoring Order
As you sit here reading this article, imagine your typical work day. You arrive at work and walk into your break room to grab a cup of coffee. You then move on to your work area, sit at your desk, organize your file folders, and check your inbox for any important documents. Now imagine the rest of your day without your telephone or computer system. How productive would you be? What would you do with your time if you were sitting in your chair at a desk without any electronic equipment? By ANDREW J. SPETTER

Heat – The Death Knell for Hard Drives
In our digital age, nearly every facet of day-to-day life is affected by the computer. Whether at the bank or the grocery store, we are constantly reminded of the important role computers play in our daily tasks. American author/essayist Robert Fulghum wrote, “If you break your neck, if you have nothing to eat, if your house is on fire, then you got a problem. Everything else is inconvenience.” By SEAN BARRY

Assessing the Vulnerability of Buildings
From a homeland security standpoint, typically office, storage, and manufacturing buildings are not the subject of a man-made disaster, such as a terrorist attack. Such attacks would typically limited to critical locations such as “key” government buildings, so-called “symbols of democracy,” transportation centers, nuclear power plants, and locations where “products of war” are produced (e.g., airplanes, helicopters, missiles, and other combat-related items). Nonetheless, standards are emerging for property owners and building managers to assess the vulnerability, or risk level, of their site and its facilities to a possible terrorist attack. By ROGER L. KEMP, Ph.D.

Record Breaking Attendance For Spring World 2007
More than 1,300 attendees joined expert speakers and exhibitors for a total of 1,800 people at Disney’s Coronado Springs Resort in Orlando, Fla., for the Disaster Recovery Journal Spring World 2007 March 25-28. By JON SEALS

2007 Other Services Survey

• From the Publishers Desk
• Editorial Advisory Board
• The Perspective of Ed Devlin 
• PPBI
• Business Continuity Chronicles (Ed Devlin)
• DRI International
• News Briefs 
• Classifieds

©Copyright 2007 Systems Support Inc. All rights reserved. Reproduction in whole or in part in any form or medium without the express written permission of System Support Inc. is prohibited.