1999 Other Services Survey
Academic Press Linda Beattie 525 B Street, Ste. 1900 San Diego, CA 92119 (619) 699-6494 Customer service (800) 321-5068 Academic Press recently published Emergency Response Planning for Corporate and Municipal Managers*, by Paul A. Erickson. It is a complete guide to help you prevent, prepare for, and respond to emergencies. It outlines proactive and reactive strategies to reduce risk to people and property; describes how to form effective partnerships with federal, state, and local government agencies; defines the roles of everyone involved in emergency response; explains regulations and guidelines from OSHA, FEMA, EPA, etc; shows how to develop an emergency response plan, train personnel, and protect people from hazards; and includes many helpful appendices. (*Published January 1999, casebound, 564 pp, $79.95/ISBN: 0-12-241540-X)
ACI Worldwide Susan Booth, Director of Marketing Rick Berger, Vice President of SSG Sales 218 South 108th Ave. Omaha, NE 68154 (800) 755-1596, fax (402) 333-9725 www.aciworldwide.com ACI Worldwide provides online transaction processing software and consulting services to meet the needs of mission critical industries around the world. Our products facilitate electronic payments and monitor mission critical applications and operate on a variety of hardware platforms including IBM AS/400 and R/S6000, Windows NT, Compaq NonStop Himalaya, Stratus, UNIX and SUN systems. ENGUARD, a proactive, cross-platform, monitoring, alarm and dispatch tool was designed to protect your technology investment at the hardware, software and operating systems levels. Extractor/Replicator (E/R) provides a solution to capture and replicate Enscribe and Non-Stop SQL data. E/R is designed to provide near real-time Tandem replication to other Tandem, UNIX, IBM and WindowsNT environments operating NS SQL, Oracle, Microsoft SQL Server, Enscribe, Sybase and other popular databases. ICE is a multifaceted software solution that delivers a range of communication services for Compaq NonStop Himalaya users in SNA, APPN or TC/IIP environments. ICE offers networking flexibility, excellent performance and reliability, improved user access, advanced client/server support and simplified network configuration and management. Gibraltar Data Fortress is a hardware based solution for mission critical applications that need both data protection and full disaster recovery capabilities. Business Continuity Services are provided by ACI Worldwide. A four-phase methodology provides in-depth analysis of your business systems, as well as straightforward, logical recommendations. Our goal is help your company gather reliable systems performance and key decision-making data that can be applied to your business continuity philosophy. ACI Worldwide also provides a host of product solutions specifically targeting consumer banking, wholesale banking, retail and the healthcare industries.
Action Cleaners Restoration Jim OCallaghan 925 Seton Ct., Unit 6 Wheeling, IL 60090 (847) 658-8988, fax (708) 670-8912 Action Cleaners Restoration, Inc. is divided into 4 divisions each specializing in restoring. Fire Division - Structure and contents drying, electronics cleaning, fine art cleaning, HVAC cleaning, deodorization, furniture restoring, Water Division - drying capabilities, structure drying, disinfection, carpet and padding replacement, document drying, water pumping systems, shrink wrap systems. Biocontamination Division - mold remediation, sick building syndrome, cleaning, sewage cleanup, mold sampling, indoor air quality testing. Garment Division - complete dry cleaning and laundry cleaning, deodorization specialty items, furs, leathers, suedes, storage.
ADAPT, Inc. Gene Ackermann 888 Shenandoah Shores Road AirPac Technology Park Front Royal, VA 22630 USA (800) 243-COOL (2665), fax (540) 622-2634 ADAPT, Inc., a distributor/manufacturer specializing in air conditioning products since 1984, now offers self-contained, portable and mobile units for any emergency situation. Rugged and reliable, these portable air conditioners range in capacity from 1- to 15-tons. These small and compact units are the solutions for tough cooling problems such as temporary shelters, alternate facilities, disaster recovery centers, and corporate contingency facilities. When disaster strikes ADAPT can offer you solutions for primary, temporary, supplemental and emergency cooling. Call us toll free or visit us at www. coolestspot.com.
Aeroscopic Engineers, Inc. Ian Spiszman, President 5245 San Fernando Road - West Los Angeles, CA 90039 (800) 950-2376, (818) 543-3930 Fax: (818) 543-3986 Health and safety services: Indoor air quality testing, evaluation, and consultation; industrial hygiene monitoring; OSHA compliance audits. Aero De Watering: Standing water removal, extraction of water; drying of contents and structure. Structure and Contents Cleaning: Customary cleaning of ceilings, walls, furniture, floor coverings, and general contents. Hardware Reclamation: Restoration and repair of electronic, electrical, and mechanical equipment, including cleaning, de-rusting, and re-working. Corrosion Control: Prevention and control of corrosion damages. HVAC Cleaning and Decontamination: Removal of fire debris, dirt, etc. from heating, ventilating, and air conditioning systems. Odor and Pollution Control: Abatement of fire-related smoke odor, stink bombs, animal odor, sewage, pesticides and other malodors.
Aggreko Inc. Gordy Broussard 4607 W. Admiral Doyle New Iberia, LA 70560 (318) 367-7884, (800) 443-2447 Aggreko is the world leader in temporary utility rental services. Our product line is comprised of silenced generators, HVAC and process chillers, air-conditioners, electric heaters, dehumidifiers, 100% oil-free air compressors and a complete line of accessories. Aggreko proudly offers 24-hour emergency assistance from over 70 locations throughout the world.
American Innotek, Inc. Mary Houser 501 S. Andreasen Dr. Escondido, CA 92029 (800) 366-3941, ext. 132, fax (760) 480-4088 Mobile field lavatory system; lightweight and portable. Sets up easily within minutes. Has disposable units for both liquid and solid waste. Non-biohazard after use and meets EPA requirements for normal trash disposal.
American Mobile Satellite Corporation Renate Neely 10802 Parkridge Blvd. Reston, VA 20191 (800) 752-2672, fax (703) 716-6787 www.AmMobile.com American Mobile Satellite Corporation owns and operates an integrated terrestrial/satellite network and provides a wide range of mobile communications services, including digital voice dispatches, data communications, mobile messaging and position reporting services and satellite telephone to the continental U.S., Alaska, Hawaii, Puerto Rico, the Virgin Islands, and hundreds of miles of U.S. coastal waters. American Mobile Services are widely used for emergency and disaster communications.
Arcus Data Security, Inc. Ralph Selle, VP of Marketing 745 Atlantic Avenue, 4th Floor Boston, MA 02111 (617) 357-6966, ext. 4914 Arcus Data Security, Inc. provides data movement, off-site data storage, and disaster recovery support services to more than 12,000 customers through its network of 46 vaults nationwide and in the UK. Arcus Staffing Resources provides clients with contract, project, and long term personnel for many technology functions. DSI Technology Escrow Services provide software source code escrow, verification, and related services.
Baseline Software, Inc. Patrick Phillips P.O. Box 1219 Sausalito, CA 94966 (415) 332-7763, fax (415) 332-8032 Baseline Software, Inc. provides information security manuals, consulting services, handbooks for Internet commerce, security and information security policies. The services include information on disaster recovery, contingency planning, and standards and controls.
BMS Catastrophe Scott BeVier 303 Arthur Street Fort Worth, TX 76107 (800) 433-2940, fax (817) 332-6728 BMS Catastrophe, Inc. (BMS CAT) is a leader in the restoration industry, having assisted in such clean-ups as the First Interstate Fire, World Trade Center bombing and the Oklahoma City bombing. Our five strategically located regional service centers give us the ability to mobilize crews and equipment quickly and cost effectively, nationwide. BMS CAT offers complete fire and water restoration services as well as special technologies such as document freeze-drying, electronics restoration and magnetic media recovery.
Burns Services, Inc. Jerry Burns Rick Frankenfield 400 9th Avenue, S. Safety Harbor, FL 34695 (800) 446-1620, fax (727) 726-0697 Region served: FL and GA for residential and commercial, US for commercial recovery and mitigation. In business since 1970. Emergency fire and water damage restoration including cleaning and drying, documents, odor removal and much more. Call for information package and visit our website at http://disasterrestoration.com.
Caterpillar Inc. Chuck Timmes P.O. Box 610 Mossville, IL 61552-0610 (309) 578-6444 Caterpillar is the world leader in power. The Cat Rental Power dealer network has thousands of portable generator sets on hand as well as Chillers, distribution equipment load banks and cable. Plus expert technicians to assist in start-up and follow up support.
CDI Vaults David Butler P.O. Box 22308 Eugene, OR 97402 (541) 344-7890, fax (541) 344-8773 CDI Vaults provides secured document and data archives, software escrow services, special media and cultural collections, disaster planning, records and media destruction, microfilming.
Compaq Computer Corporation Sonja Sokol 40 Old Bolton Road Stow, MA 01755 (978) 496-8399 Compaq Computer Corporation offers products and services worldwide to ensure your business continuity during and following a disaster. Compaq, along with its business partners, provides contingency solutions which include planning, disaster-tolerant computing solutions, network-based recovery, fixed and mobile recovery centers, asset recovery, equipment rental, data recovery, power protection products, facility consulting and site services. This single-source solution offers a flexible approach to managing business risks and protecting your technology investments worldwide. Compaq Computer Corporation is a Fortune Global 100 company following its acquisition of Tandem and Digital Equipment Corporation. Compaq is the second largest computer company in the world and the largest global supplier of personal computers.
Computer Conversions, Inc. Lee Tydlaska 8910 Activity Road, Suite A San Diego, CA 92126 (619) 693-1697, fax (619) 693-6003 Data Recovery: Lost or damaged backup data? Relax...we can help you recover. Backup tapes suffering from water, smoke or fire damage, file corruption, or "user error" can be salvaged. Our team of data recovery experts can retrieve your data and get you up and running again...fast! Data Conversion: Upgrading your system? Sharing information between incompatible computers? Our capabilities - your convenience. Save time and money. Let us convert your data to work with the system and software you specify.
CORT Furniture Rental Paula B. Armercost 4401 Fair Lakes Court, Suite 300 Fairfax, VA 22033 (703) 968-8578, fax (703) 968-8501 At CORT Furniture Rental, large scale and small scale disaster relief is an important part of our business. We work with corporations to establish parameters for setting up temporary offices if there is a disruption in key facilities. In a large scale disaster, employees often lose their homes as well as their offices. We can often work to help them establish temporary accommodations while we are setting up emergency office space. CORT Furniture Rental is able to locate and transport furniture in the most difficult situations because of our nationwide network of warehouses, and our clout with leading furniture manufacturers. Our relationships with leasing agents and property management firms allow CORT Furniture Rental to assist in locating as well as furnishing temporary offices and homes. Please visit our websites at Cort1.com or relocationcentral.com.
CCSI Professional Services, Inc. Dennis M. Morea 200 Knickerbocker Avenue Bohemia, NY 11716 (800) 770-7755, fax (516) 563-5185 CCSI Professional Services, Inc. offers business continuity and recovery planning services, as well as a fully functional hot site recovery facility, the how-to-plan resource guide entitled "Recovering Your Business", and the industry standard Disaster Recovery System (DRS) software product.
Deloitte & Touche - Secure Business Solutions Steven J. Ross Two World Financial Center New York, NY 10281-1414 (212) 436-2226, fax (212) 436-5955 Deloitte and Touche, Secure Business Solutions offers consulting assistance for business continuity planning including assessment of current plans, procedures and design and implementation support in developing and deploying high availability business systems. Areas of support include network and process design, backup and recovery, disaster recovery planning and test, awareness programs, training and documentation, assistance on site and vendor selection.
Delta Psychological Services Michael Maly, Carole Putt, PhD 3865 Rocky River Drive, Suite #3 Cleveland, OH 44111 (216) 671-4508, fax (216) 671-6508 Psychological consultants with over 30 years of problem solving experience, we are experts in handling the human factor in disaster recovery and crisis management. Services include pre-incident trauma prevention planning, 24-hour access, on-scene support, crisis intervention, pre- and post-incident training and team building.
Dialogic Communications Corporation Dave Krikac 381 Riverside Drive, Suite 300 Franklin, TN 37064 (615) 790-2882, fax (615) 790-1329 email: dkrikac@dccusa.com DCC provides automated emergency notification systems to business, industry and government operations, both nationally and internationally. These systems contact response teams via telephone, pager and cellular; confirm who can and cant respond, and record individual ETAs. These systems also notify communities-at-risk; deliver incident-specific information, and confirm message receipt via touch-tone response.
Digital Documentation Systems, Inc. (DDS) Scott Wiens One Digital Plaza Hawkins, TX 75765-1400 (903) 769-5600, fax (903) 769-3161 Digital Documentation Systems, Inc. (DDS) provides a comprehensive package of insurance adjusting and administrative products and services. The companys two main products are the DDS Administrator (the most powerful real-time claims management system in existence) and the DDS Multi-Line Pro (the most advanced program available in the insurance industry for writing, transmitting, and managing traditional and paperless claims). The company also provides programming, support training, and internet services. DDS is committed to the highest standards in research and development, applying advanced technologies to provide solutions for the unique needs of the claims professional.
DRC Incorporated Dan Huber 400 East Pratt Street, Suite 608 Baltimore, MD 21202 (410) 547-7288, fax (410) 625-2129 www.drconsite.com In business since 1987, DRC is a Baltimore based consulting firm specializing in the preparation of a cost-effective On-site Workarea Recovery Program. Through the development of a specific recovery solution based upon the customers individual needs and available physical property, DRC prepares a comprehensive plan allowing for the erection of fully outfitted temporary structures on the clients pre-identified site, capable of accommodating an unlimited number of employees for an indefinite duration, within days of a facilities disabling business interruption. DRC provides regularly scheduled reviews to ensure that the plan is properly maintained and always in a current state of readiness and maintains 24-hour availability as the single point of contact to immediately mobilize a pre-qualified response team and manage the implementation process from the erection of the structures through complete fit-out and occupancy. Once the recovery process is complete and the affected facility is restored and re-occupied, DRC will also manage the demobilization and site restoration process.
Disaster Resources Guide Kathy Rainey P.O. Box 15243 Santa Ana, CA 97235 (714) 558-8940, fax (714) 558-8901 www.disaster-resource.com The Disaster Resource Guide is an annual "One-Stop" Guide with resources for prevention, mitigation, response and recovery. The Guide has been developed to assist business and industry, government, institutions and schools in five areas: Planning and management, information technology, facilities, human concerns, and crisis response/communications. Included are resources from more than 170 companies who have products and services. Special feature sections spotlight associations, conferences and expos and educational institutions. Other helpful sections are Whos Who, Whats New, Book Review, Bibliography of Industry Publications, and Internet Directory. Copies of the Guide are free to qualified individuals who have responsibilities in the areas of Emergency/Crisis Management, Disaster Recovery, and Business Continuity.
Disaster Recovery Service, Inc. Larry Wood 414 Blue Smoke Ct. W. Ft. Worth, TX 76105 (800) 856-3333, fax (817) 536-1167 Disaster Recovery Service, Inc. offers fire and water damage disaster recovery and restoration; general structure and contents cleaning; magnetic media recovery; freeze drying of important files, documents and books; mold and mildew treatment of contents and structure; and HVAC cleanup and deodorization.
Disaster Services, Inc. Larry Ward 3030 Amwiler Road Atlanta, GA 30360 (800) 669-1411, fax (770) 446-5301 Disaster Services, Inc. is a full service catastrophe restoration company. In a catastrophe situation, DSI is dedicated to one purpose: The timely, precise and thorough restoration of facilities and equipment to full productivity. Within 24 hours of notification, DSI is on the disaster site with fully equipped restoration specialists. Working around the clock, DSI sets the stage for maximum recovery. DSI will: 1) Assess the damage and take immediate steps to prevent further damage, 2) Establish the scope of damage and determine potential for successful restoration, 3) Identify and prioritize the repairs necessary to reduce business interruption and restore productivity, and 4) Implement specific restoration procedures. We offer a range of services including corrosion control, deodorization, soot and smoke removal, water extraction and dehumidification, contents and structure cleaning, and electronic and manufacturing equipment restoration.
Eco Data Recovery Chuck Roover 4115 Burns Rd. Palm Beach Gardens, FL 33410 (561) 691-0019, (800) 339-3412 fax (561) 691-0014 Eco Data Recovery provides flat-rate for recovery, and no charge for non-recovery! Operating systems supported: DOS, Windows 95 thru current revisions, WIN NT FAT & NTFS, OS/2 FAT and HPFS, Novell Netware. Platforms supported: PC (ISA, EISA, Microchannel, VP & PCI Architecture and MAC).
El Camino Resources, Inc. Michael Nemiroff, D/R Manager 21051 Warner Center Lane Woodland Hills, CA 91367 (800) 598-8808 #2940 www.elcamino.com El Camino Resources, a $900 million dollar company, offers an "Auditor Approved", low cost, penalty backed, one to five day, guaranteed hardware replacement program that is a viable option to costly hotsites. As a value add four hotsite vendors market and sell the El Camino program to complete their own recovery scenario. The pricing is a fixed plan regardless of the vendors and the amount of hardware in your configuration. There is no charge whatsoever for any additions or deletions to the configuration. Initial fee and Monthly fee will apply. The El Camino program is designed for All (IBM, DEC, H/P, Sun, Compaq) computer hardware including mainframe, midrange, PC LAN servers, peripherals, etc.
EMC Corporation James W. Baker Hopkinton, MA 01748-9103 (508) 435-1000 Fax (508) 435-8903 EMC offers high performance, continuous availability storage systems for IBM and PCM mainframes, AS-400, and open systems as well as the new environments. SRDF, Symmetrix Remote Data Facility, is a value added software feature that provides a real-time image of your production system at a remote location. SRDF is an application independent and host CPU independent solution to real-time disaster recovery based on disk storage. SRDFs remote mirroring of critical business data allows you to recover your operations in minutes without loss of data. SRDF can also be used as a data mitigation tool for data center relocation and data center consolidations.
FSI - Fastening Solutions, Inc. Dennis Johnson 15230 Burbank Blvd. #106 Van Nuys, CA 91320 (818) 994-6398, fax (818) 947-1371 FSI Fastening Solutions, Inc. offers Thumb Lock safety fasteners. Thumb Lock safety fasteners stabilize and secure office or technical equipment, preventing shifting or toppling by accident or jarring movement. Weight ranges to 400 lbs.
The Harloff Company Dawn Fowler 650 Ford Street Colorado Springs, CO 80915 (719) 637-0300 Manufacture media racks and carts, medical carts, hotel carts, and carpet equipment.
J. Berra Engineering, Inc. Karleen Berra 333 N. Sam Houston Pkwy. E., Ste. 230 Houston, TX 77060 (281) 447-8300, fax (281) 447-8088 Berra Engineering develops customized Crisis Management and Emergency Response Plans, all in Color Graphics. Cutting-edge safety technology. Site plans. Meet compliance. All in hardcopy or CD-ROM.
Jim Thompson and Co., Inc. #1 Jim Thompson Way Blackwell, MO 63626 (800) 839-6789, fax (314) 337-3105 Nationwide Disaster Strike Force. We clean up and dry out large commercial structures damaged by fires, floods, hurricanes, tornadoes, earthquakes and other disasters. Around the clock, around the country. Dehumidification, mold and mildew abatement our specialties.
Kodex, Inc. Gary Korkala 160 Park Avenue Nutley, NJ 07110 (201) 235-0001, fax (201) 235-0132 Kodex maintains a database of over 31,000 companies worldwide that manufacture, distribute or provide security equipment, supplies and services. The database is available on CD-ROM or Kodex will provide searches upon telephone request with immediate fax or e-mail response.
Liebert Global Services Beth Easterday Scott 250 E. Wilson Bridge Rd., Suite 100 Worthington, OH 43085 (614) 841-6301 Liebert Global Services (LGS) provides service programs for power protection products including Uninterruptible Power Supplies, batteries, power distribution equipment and site products. Features include guaranteed four hour response time to contract customers located within a certain distance of an LGS service center, emergency service and preventive maintenance programs. Liebert Global Services also has the capability to remotely monitor our equipment for alarm management and response. Through our Service Management program, LGS manages maintenance programs from peripheral service providers for our customers. LGS has the capabilities to customize all of our programs to meet a customers individual service needs.
Mail-Gard Jerry Montella 1044 Pulinski Road Ivyland, PA 18974 (215) 956-1541, fax (215) 957-4366 Mail-Gard is the leading provider of print and mail disaster recovery services in the nation. Our fully secured, dedicated Hot Site facility supports: cut sheet, continuous, simplex/duplex, MICR, highlight color, accumulation, intelligent inserting systems, on-site warehousing and 2 US Postal sub-stations. The Mail-Gard Hot Site features video surveillance, key access, smoke and water detection, fire suppression, dual power grids, back up power generation, raised floor, and climate controlled environment. Mail-Gards Cold Shell and Ready Cold Site options are a first in the industry, offering extended recovery programs using Mail-Gard or client supplied equipment and personnel. These options enable clients to maintain their own dedicated recovery centers within the Mail-Gard Hot Site until normal business operations are fully recovered. Communication links provided via T1 access for remote data vaulting from your hot site or in house computer operation.
Munters Corporation - Moisture Control Services Lauren Reid 79 Monroe St. Amesbury, MA 01913 (978) 241-1100, fax (978) 241-1215 (800) I CAN DRY (422-6379) Munters Corporation - Moisture Control Services (MCS) is an Operating Division of Munters Corporation - North America, and is wholly-owned by Munters Worldwide. The Moisture Control Services Group operates throughout the United States, Canada, Mexico, Europe, Japan and Australia. There are currently over 30 offices across the US and Canada. Since its inception, MCS has used the principles of desiccant dehumidification to provide permanent and temporary solutions to moisture problems to a wide variety of clients in both the private and public sectors throughout the world. Examples of services offered include: full structural drying after water damage including: restore valuable wood floors, prevent "sick building" syndrome, save building contents; books and document drying; corrosion control of electronics and machinery in hostile environments; temporary humidity control of spaces, processes and functions; temporary lay-up of machinery and/or systems.
National Underground Storage, Inc., an Iron Mountain Company Tom Benjamin P.O. Box 6 Boyers, PA 16020 (724) 794-8474, fax (412) 794-2838 NUS is a records management company in its 45th year offering climate controlled storage for the protection of microfilm, microfiche, paper, magnetic media, motion picture film, video tape, x-rays, and optical disks. The storage facility is located 220 feet underground in western Pennsylvania and services clients nationwide. In addition to storage, services such as duplication, courier service, and computerized tracking of your records are available. NUS personnel are highly trained, professional records keeping specialists who are able to accurately file and retrieve your records for same day service of your requests.
NCR Business Continuity Solutions Tricia Senkiw 1611 South Main Street, SDC-3 Dayton, OH 45479 (937) 445-2688, fax (937) 449-2599 tricia.senkiw@daytonoh.ncr.com With 16 years experience, NCR Business Continuity Solutions offers the most comprehensive line of NCR equipment in the industry. Our tailored solutions include Hot Sites, Mobile Recovery Centers, QuickShip Programs, Remote Recovery Suites, Business Recovery Consulting & Education and Disaster Recovery Planning Software. Also available from NCR are a full line of Power Protection Equipment and High Availability Middleware. Our staff is comprised of Certified Disaster Recovery Planners who are dedicated to ensuring continuity of your Information Technology processes, no matter what business disruption may strike your organization. NCR is customer focused and this is evident by our customer satisfaction rating of 100% for consecutive years.
Ontrack Data International, Inc. Robert Harrel, Sr. 6321 Bung Drive Eden Prairie, MN 55346 (800) 872-2599, (612) 937-5161 Fax (612) 937-5750 Ontrack can recover lost data from virtually every type of hard drive or storage media corrupted by hardware and software malfunction, human error, computer viruses, natural disasters and computer crime. Ontrack engineers have an unsurpassed success rate on tens of thousands of data recoveries and can work on corrupted machines without violating manufacturer warranties. Ontrack is now offering Remote Data Recovery Services! Please call for more information.
Oregon Freeze Dry, Inc. Rhonda Restau P.O. Box 1048 Albany, OR 97321 (800) 547-0244, fax (541) 812-6601 Oregon Freeze Dry, Inc. offers freeze dried foods for backpacking, camping, or food storage.
Pitney Bowes Business Recovery Svcs. Lee Yeaton 23 Barry Place - MSC 16-07 Stamford, CT 06926-0700 (888) 470-9016 attn. Arliss Reilly Pitney Bowes state-of-the-art, 50,000 sq. ft. Business Recovery Center operates 24 hours a day, 365 days a year, with a daily capacity of 1 million pieces. By setting up your Business Recovery Plan with us, your printing, finishing and mailing operations could be back on line within hours after a shutdown. Pitney Bowes Recovery Center offers a secure environment, with the latest equipment, staffed by highly trained professional technicians.
ProClean of Louisiana, Inc. Glenn Ray, CR 10411 Mammoth Dr. Baton Rouge, LA 70814-4426 (225) 927-0375, (225) 927-0356 ProClean of Louisiana, Inc. offers: fire and or/water damage restoration; duct cleaning, document restoration, electronics restoration, and mold remediation.
Q-Safety, Inc. Tom Rundberg 1760 Evergreen Street Duarte, CA 91010 (800) 997-2338 Q-Safety, Inc. provides earthquake safety fastening products for office, lab and home.
QuakeHold! by Trevco Dran Reese 445 Production Street San Marcos, CA 92069 (760) 510-4969, fax (760) 510-4979 We are manufacturers and distributors of earthquake fasting and safety products. Our product line includes a full line of safety fasteners as well as brand names such as: QuakeHold! Putty, The A-Maze-ing Picture Hook, Omniglow Lightsticks, Spacemaker Water Heater Products and Automatic Gas Shut Off Valves. Our products are available at Home Depot, Sears, Orchard Supply Hardware and over 2,000 other retail outlets.
Recall Total Information Management - St. Louis Office Steve Davis P.O. Box 1365 St. Louis, MO 63043 (314) 291-2206, fax (314) 291-6203 Since 1978, Recall Total Information Management - St. Louis Office has offered professional and cost-effective solutions to off-site backup and record storage needs. Our program includes 24-hour-a-day, 365-days-a-year access. Bar code inventory with electronic accessibility, climate-controlled media vaults, and 24-hours-a-day courier service.
Relectronic-Remech, Inc. 60A Commerce Way Totowa, NJ 07512 (800) 388-8053 Relectronic-Remech, an affiliate of Siemens Corporation, specializes in decontamination and repair of electronic equipment and machinery after being damaged by fire, smoke, water or environmental contamination. As an international company with offices nationwide, we also provide consulting services and assessment of damage on high tech equipment and machinery.
Rental Systems Inc. Walt Thomasson 6700 Hollister Houston, TX 77040 (800) 955-5171, fax (281) 539-8010 In 1992 we created one of the first non hot-site based Client Server Disaster Recovery options in the United States - the Rentsys Client Server Disaster Recovery program. Designed to immediately restore the mission critical environments of the Fortune 2000, our 24, 48 and 72 hour contract options guarantees the delivery of 500 PCs and Intel based servers to any location in the U.S. We also guarantee the delivery of the routers, hubs, printers and monitors that make it all work, and well supply on-site technical support resources to help you manage the process.
RestorX International Cliff Zlotnik 1135 Braddock Ave. Braddock, PA 15104 (800) 332-6037 RestorX International offers complete fire and water damage restoration services including: document and book restoration, restoration of electronic equipment, dehumidification and dry-out services, and guaranteed odor removal. They have over 40 offices worldwide.
Rothstein Catalog On Disaster Recovery Philip Jan Rothstein, FBCI 4 Arapaho Rd. Brookfield, CT 06804-3104 (203) 740-7444, (888) ROTHSTEIN (203) 740-7401 The Rothstein Catalog on Disaster Recovery is the industrys principal resource for hundreds of books, software tools, research reports and videos, since 1989. The comprehensive catalog can be found at www.rothstein.com or, on CD-ROM (free on request to info@rothstein.com). Topics include: business continuity, crisis management, Y2K, information protection, natural disasters, risk management, security, mitigation, emergency management, and more.
Safe, Inc. Tom Heide 20 Crescent St. Stamford, CT 06906 (203) 348-4202, fax (203) 348-3421 Safe, Inc. offers national and international disaster recovery offsite media library recovery facilities with 24-hour/seven day week/365 days per year availability. All types of media stored and retrieved. Telecommunications to facilities by dial up. Bar-code front end compatibility with CA, TMS, etc. The firm interfaces with all major hot/cold sites. IBM Business Partner, introduced "RDR" (Remote Data Repository) spring 1996 offering electronic vaulting services for all platforms.
Schwab Corporation Heather Bueno P.O. Box 5088 Lafayette, IN 47903-5088 (765) 447-9470, fax (765) 447-8278 Business and industry have relied on Schwabs record protection since 1872. Over the years, Schwab has consistently been the leader in the development of innovative systems. Schwabs insulated files, safes, and cabinets for paper, magnetic, and film records offer state-of-the-art protection for every business need. All Schwab products are covered by Schwabs free lifetime replacement guarantee and Schwabs $100,000 covered contents guarantee.
ServiceMaster Recovery Management Brad Key 800 Ridge Lake Blvd. A2-1834 Memphis, TN 38120 (800) 854-1664, fax (901) 681-7588 SRM is a national disaster provider specializing in commercial catastrophic loss recovery. SRM has become a formidable force in the "large loss" arena by working the same principles that have made ServiceMaster one of the most "respected" companies in the world.
Simpler Life Emergency Provisions Inc. Bob Snedaker 2035 Park Ave. Suite 1 Redlands, CA 92373 (800) 266-PREP (7737), fax (909) 798-8718 Since 1981, Simpler Life has been equipping Americas businesses and their employees with premium Emergency Kits of every kind and bulk supplies including: water, food, cots, blankets, lighting, sanitation, personal care, search and rescue, first aid/medical hard hats, gloves and vests. Most noteworthy are our thorough counsel, custom work, flexibility and our caring, servant-hearts. Currently we are strongly involved in preparing our nation for the Y2K risks.
Sola Communications, Inc. B.J. Baldwin 124 Toledo Drive Lafayette, LA 70506 (318) 232-7039 Fax (318) 235-2775 Sola Communications, Inc./Satellite Services Division provides systems and network services for satellite communication. We design, manufacture, market, and service digital communications systems. Our Satellite Services Divisions offerings are in the two major categories of Network Services and Communications Products. Our Satellite Services Division is located in the southwest Houston, Texas area. From our Houston area teleport we offer both C and KU band satellite spectrum, network monitoring and control, lease/rental earth stations, emergency and backup communications systems, transportable earth stations, and engineering and technical services. This division of SOLA was formerly known as JFL Communications, Inc.
Strand Earthquake Consultants Carl Strand 1436 S. Bentley Ave., #6 Los Angeles, CA 90025 (800) 978-7263, (310) 473-2316 Fax: (310) 473-1366 www.strandearthquake.com Strand Earthquake Consultants distributes seismic gas shutoff valves, seismic switches, and acclerographs. Our seismic valves satisfy Los Angeles new ordinance that requires an approved valve to be installed on new construction, remodels over $10,000, and transfers of ownership. Our seismic switches satisfy the regulations adopted in Santa Clara County that require seismic controls for toxic gases. Our acclerographs monitor railways, tall buildings, bridges, dams, tunnels, and nuclear plants. They provide two user-selectable seismic alarms, an instrument-error alarm, automatic dial-out, and data analysis, including comparison of a structures seismic performance to its seismic-design standard.
Survivor Industries, Inc. Robert E. Stotz 2585 Azurite Circle Newbury Park, CA 91320 (805) 498-6062 Fax (805) 499-3708 The team of experts at Survivor Industries has created compact, lightweight units for use in a variety of emergency situations. You can use them at home or in your car, in a corporate environment, in search and rescue and for gifts or employee awards. Survivor Industries, Inc. is the manufacturer of Mainstay Emergency Food and Water Rations known worldwide. Check our website at www.survivorind.com.
TAMP Computer Systems, Inc. Tom Abruzzo 1732 Remson Avenue Merrick, NY 11566 (516) 623-2038 Fax (516) 223-2128 TAMP Computer Systems, Inc. offers business continuity and recovery planning consulting services, including: Business Impact Analyses and Studies; Strategy Development; Plan Development and Documentation; Awareness and Training; Testing; Plan Audits and Reviews; Peer Review Studies; and Industry Research.
Tech*Plan Associates Steven B. Goldman P.O. Box 617 Olney, MD 20830 (301) 570-3588 Tech*Plan Associates is a full-service Crisis Management and Crisis Communications consultant. Services include crisis plan audits; crisis plan procedures development, review or revision; training for all levels of crisis responders; realistic drills/exercise development and conduct; department, facility, management and corporate response planning; business continuity; and disaster recovery. Additionally Tech*Plan provides procedures and training on how to deal successfully with the news media and public, including setting up and operating a press center; government/public/employee interface and response; and rumor control. Spokesperson Training is offered for novice, experienced or Executive spokespersons. Tech*Plan clients are fully prepared to successfully combat all aspects of a crisis.
Telcordia Technologies Paul F. Kirvan, FBCI 331 Newman Springs Road Rm. 2Z-162 Red Bank, NJ 07701 (732) 758-3356, fax (732) 758-5813 (800) 830-HELP www.telcordia.com Telcordias Risk Management Solutions provides comprehensive disaster prevention, risk analysis, business impact analysis, plan development and testing, plan implementation, containment, crisis management, security, and disaster mitigation services for all types of businesses. Our objective is to keep businesses in business by reducing the potential for disasters to occur, minimizing their impact to the business, ensuring rapid recovery and restoration after an event occurs, and analyzing post-disaster situations to learn how disasters can be prevented in the future. Using our over 70 years of experience dealing with hundreds of disasters, as well as our decades of expertise in business continuity management, Telcordia has the technical resources to assist you with all aspects of security, business continuity and disaster recovery.
United Recovery Services Co. Lew Bostur 100 Dobbs Lane Cherry Hill, NJ 08034 (609) 427-5700 United Recovery Services Co. (URS) provides the only fully operational check processing/remittance processing/mail finishing disaster recovery site in the nation. The recovery center is a 40,000 sq. ft. single story facility with IBM 3890 XP1 Reader Sorters, as well as check and remittance processing equipment from BancTec and NCR. All required auxiliary processing equipment, supplies and telecommunications devices are also available. URS check processing, mail processing, and disaster recovery professionals support the Member organizations in contingency planning, testing, telecommunications and in actual recoveries. The facility may also be used for testing, development, training and/or peak volume processing.
V&M Restoration Inc. Jim McGovern 4985 E. Landon Drive Anaheim, CA 92807 (800) 451-5380 V&M has a team of experts standing by to help with your disaster recovery. Experienced in fire, water and catastrophic damage, V&M is ready to restore your commercial or industrial loss while minimizing business interruption.
Vanguard Vaults Todd Sperber P.O. Box 254575 Sacramento, CA 95865-4575 (916) 686-8286, fax (916) 686-8227 Vanguard Vaults is the premier provider of off-site data storage and disaster recovery services in Northern California. We offer our clients exclusive vaults that are 14" thick reinforce concrete. We store clients that range in size from Fortune 100 to small one and two man shops. Our growth rate has averaged an increase of 400% per year, for the last three years. This growth rate is due to the fact that our Safety, Security and Service are unparalleled in the industry. Please visit us on the web at: www.vanguardvaults.com. Well see you soon!
Vital Records, Inc. Ron Rieman, Steve Tomlinson P.O. Box 688 Flagtown, NJ 08821 (908) 369-6900, fax (908) 369-7319 VRI provides off-site data protection services to more than 1,500 data center customers in the northeastern U.S. With daily service to New York, Pennsylvania, New Jersey, Connecticut and Delaware, VRI protects more than 2 million tapes and supports 30 - 40 Disaster Recovery tests each month. We own and operate 2 underground buildings, each fully staffed 24 x 365. On a national basis, VRI provides tape library relocations and on-site inventories, bar-code tape tracking software and DR scratch tape storage for many our-of-area customers who test at the regions various hot-site locations. VRI has recently introduced STORServer, its solution for storage management and backup/archive requirements in network environments. STORserver is an integrated application, bundling back-up/archive, restore, tape management and recovery applications. STORserver is designed to centralize networked storage management and disaster recovery capabilities to distributed data environments.
Addendum
In Volume 12, #1 the DRJ Consultant survey contained misattributed information regarding Weyerhaeuser Recovery Services. Following is the corrected version: Weyerhaeuser Recovery Services Gus Bader Park Center Two - 150 Tacoma, WA 98477 (800) 654-9347, Fax (253) 924-4688 www.weyerhaeuser.com/disaster-recovery email: baderg@wdni.com In business for 14 years, Weyerhaeuser Recovery Services has two locations and 12 fulltime consultants, some of whom are Certified Disaster Recovery Planners. The company has been involved in or completed 150+ recovery plans. The firms emphasis is on systems recovery and business resumption. Complete disaster recovery plans, project management and an automated PC-based recovery plan are available. Contracting in foreign countries is possible. The average hourly rate is available by contract only.
Return to Spring 1999's Index | Return to DRJ's Homepage | Email Us |
|||