DISASTER RECOVERY 
JOURNAL

P. O. Box 510110
St. Louis, MO 63151
(314) 894-0276 
Fax: (314) 894-7474
Internet www.drj.com 
E-mail drj@drj.com

PUBLISHER &
EDITOR-IN-CHIEF
Richard L. Arnold, CBCP
richard@drj.com

SENIOR EDITOR
Janette Ballman
janette@drj.com

MANAGING EDITOR
Jon Seals
jon@drj.com

COPY EDITORS
Richard Sandhofer
richards@drj.com
Pamela Clifton
pamelaclifton@hotmail.com

ADVERTISING 
Robert Arnold
bob@drj.com

_____________

Corporate

President/CEO
Richard L. Arnold, CBCP
richard@drj.com

Vice President 
Robert Arnold
bob@drj.com

CONFERENCE COORDINATOR
Patti Fitzgerald, CBCP
patti@drj.com

CONFERENCE REGISTRAR
Merce Knese
mercedes@drj.com

CIRCULATION
Laura Baugh
laurab@drj.com

EXECUTIVE COUNCIL
Patrick Corcoran, IBM Bus. Cont. & Rec. Services
Jeff Dato, MBCP, KPMG
Edward S. Devlin, E.S. Devlin & Associates
Judith Eckles, SunGard Availability Services
James Hammill, CBCP, JMH Consulting Inc.
John Jackson, Independant


INTERNATIONAL
CONTACTS
England: Thom Hetherington
Business Continuity 
Phone: 0161-237-1007
thomh@tempus.demon.co.uk

Australia: Anthony J. Harvey
Journal of Business Continuity
Phone: 0011-613-953-0055-8
fax: 0011-613-953-0528
sector@notability.com.au

Japan: Shinji Hosotsubo
Quake Japan Co., Ltd.
Phone: 03-3215-2880
fax: 03-3215-2881

Brazil: Jose Carlos Ferreira
Disaster Recovery Mercosul
Phone: 55 11 3666-9506
conc2000@uol.com.br
www.drms.com.br

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SunGard Availability Services and First Technology Capital Partner in Information Availability Offering
WAYNE Pa. – SunGard Availability Services, an operating group of SunGard (NYSE:SDS) and the pioneer and leading provider of information availability services, and First Technology Capital, Inc. (FTC), Versailles, Ky., a leading provider of item processing equipment and technology services for the banking community, today announced a joint marketing agreement to provide SunGard’s subscribers with turnkey item processing services.
Under the agreement, SunGard will provide a full range of item processing capabilities in its Smyrna, Ga., MegaCenter as well as an additional full-scale capability in FTC’s check processing recovery facility in Gilbert, Ariz. Each recovery center has multiple 3890-XPCI Document Processors with image capability, NCR 7780 sorters and dozens of NCR 7766 Proof Encoders. The facilities include comprehensive security and powerprotection systems. The recovery centers are located within 20 minutes of the Atlanta and Phoenix airports, respectively. This capability serves as an economical, single-source solution for check processing backup requirements and allows subscribers to control item processing functions from any of SunGard’s MegaCenters. The ability to support simultaneous recovery of multiple subscribers has been engineered into both sites, with each site having the capability to back up the other.
Visit FTC at www.firsttechnologycapital.com. For more information about SunGard Availability Services visit,www.availability.sungard.com.

CNT and Strohl Form Business Continuity Planning Alliance
MINNEAPOLIS, Minn. – CNT (Nasdaq: CMNT), the global expert in storage networking, has announced a strategic partnership with Strohl Systems Group, Inc., the international leader in business continuity planning software and services, to deliver Business Impact Analyses (BIA) and combined business continuity solutions.
CNT and Strohl will assess and deliver business continuity solutions to customers. An important part of the overall solution includes integrating a client’s business continuity requirement with business efficiencies to enable cost savings. CNT and Strohl will perform the BIA jointly, with Strohl providing the software and assistance developing the BIA questionnaire while CNT will develop appropriate and cost effective IT recovery strategies as well as coordinating equipment installation and troubleshooting.
Strohl Systems can be found on the Web at www.strohlsystems.com. For more information, visit CNT’s Web site at www.cnt.com or call (763) 268-6000.

New Study Reveals State of Business Risk Preparedness in America
JOHNSTON, R.I. – More than one-third of the nation’s leading companies report they are not sufficiently prepared to protect top revenue sources and have room for improvement, according to the 2003 Protecting Value Study. In addition, 100 percent of the companies surveyed report a major disruption to a top revenue source would have a negative impact on earnings, with 28 percent stating such an event would threaten business continuity.
The study, conducted by commercial and industrial property insurer FM Global, the Financial Executives Research Foundation and the National Association of Corporate Treasurers (NACT), polled nearly 400 CFOs, treasurers and risk managers at both U.S. and international companies from a broad variety of industries.
The National Association of Corporate Treasurers (NACT) is a professional association of treasurers from America’s leading corporations of all sizes. Its purpose is to facilitate the exchange of information beneficial to the management of corporate treasury operations.
To download an executive summary of the study, please visit www.protectingvalue.com.

Hard Drive Duplication Made Easy With Ezcopyt From Arco
HOLLYWOOD, Fla. – Network administrators, IT managers and service technicians now have an inexpensive, lightning-fast and simple to use solution for duplicating entire hard drives. It’s called EzCOPYT, the latest release from Arco Data Protection Systems, a leading provider of low cost RAID solutions. EzCOPYT makes an exact mirror image of virtually any hard drive, simply by pressing a button. What’s more, the product is a completely stand-alone unit that doesn’t even need to be connected to a computer.
EzCOPYT is compact and fast, copying an entire hard drive at the incredible speed of less than one minute per gigabyte. That speed, and the fact that EzCOPYT is light and transportable, make EzCOPYT the perfect solution for a variety of applications.
EzCOPYT is based on Arco’s patented DupliDisk technology, which has provided reliable disk mirroring in thousands of hard drives for more than a decade. The unit boasts front panel status indicators and works with drives up to an enormous 144 petabytes. The “source” and “target” drives can even be different sizes and from different manufacturers. For more information on DupliDisk, telephone (954) 925-2688.

EMC, LEGATO, Nortel Networks Announce BC Solution
HOPKINTON, Mass. – EMC Corporation, LEGATO Systems, Inc. and Nortel Networks has announced a highly available enterprise business continuity solution that enables multiple data centers to act as one to help keep businesses running. In the event of a disaster, transactions are automatically routed to an alternate site with no need for manual restore or restart procedures, greatly reducing time to recovery and lowering costs.
As environments become increasingly complex, customers require heterogeneous data center solutions that can be linked across substantial distances. This business continuity solution provides a geographically dispersed, high-availability architecture for application, server, storage and transport. Customers can benefit from synchronous replication over extended distances with minimal impact on overall application performance.
The pretested solution includes EMC Symmetrix and CLARiiON networked storage systems, EMC SRDFÔ (Symmetrix Remote Data Facility) remote replication software, LEGATO Automated Availability Manager (AAM) for EMC SRDF and Nortel Networks OPTera Metro 5200 Multiservice Platform. This business continuity solution provides application availability, backup and recovery, proactive management of planned downtime, and optimization of resources and environments over geographically dispersed distances. Heterogeneous platform support includes Sun Solaris, HP-UX, Windows NT/2000, and IBM AIX.
For more information, visit www.EMC.com, www.LEGATO.com or www.nortelnetworks.com.

CNT Completes Acquisition of Inrange Technologies Corporation
MINNEAPOLIS, Minn. – CNT (Nasdaq: CMNT), the global expert in storage networking, has announced the completion of the acquisition of Inrange Technologies Corporation. This powerful and industry unique combination will provide all customer segments – from mid-range to enterprise – a complete suite of storage networking products and services for local, metro and remote environments. In addition, with this expanded base of products and services, the resulting company will be better positioned to meet customer needs and provide a broader, more comprehensive line of complete end-to-end storage networking solutions.
Under the terms of the acquisition agreement, CNT has acquired all outstanding shares of Inrange in an all-cash transaction valued at approximately $190 million, or $2.31 per Inrange share. CNT will record a one-time charge associated with the acquisition in the second quarter of fiscal 2003.
CNT believes it will now realize global leadership positions in Fibre Channel and wide area network switching, and operations worldwide with combined fiscal 2002 pro-forma annual revenues of approximately $435 million. CNT expects the acquisition to be accretive to earnings per share by at least 10 percent in 2003 and to achieve annual cost savings of between $10 and $15 million to be fully phased in by early 2004. CNT expects to accomplish most of the integration work during the second quarter.
For more information, visit CNT’s Web site at www.cnt.com.

AmeriVault Corp. Commemorates Growth Despite Rough Economy
WALTHAM, Mass. – Originally founded in 1998 as Recovery Solutions, Inc. with one employee, one office and little budget, ameriVault Corp., the pioneer of online backup and recovery, is celebrating an important milestone. Five years later, ameriVault has secured $6 million worth of funding, has grown to four offices and two data centers (one at SunGard’s facility in Philadelphia), 28 employees, more than 300 customers, acquired EMC Proven certification and performed 2 million online backups. Today, while most companies are reducing their workforces, they remain in hiring mode and recently surpassed the $5 million revenue mark and are poised for significant future growth.
For more information contact carnold@amerivault.com.

DCC Introduces Advanced Geographical Notification Software
FRANKLIN, Tenn. – DCC (Dialogic Communications Corporation), the nation’s leading high-speed notification provider, has unveiled GeoCast a highly advanced geographic interface based on industry-standard GIS (geographic information system) technology by ESRI (Environmental Systems Research Institute) enabling high-speed notification users to selectively alert thousands of individuals, based on location, during a crisis or mission-critical situation.
GeoCast was developed around ESRI’s ArcView 8.2, and works in conjunction with DCC’s signature product, The Communicator!, – a high-speed notification system that provides fast and accurate communication via phone, fax, pager and email in routine and emergency situations such as inclement weather warnings and evacuation notices, corporate contingencies, missing person and terrorist threats.
DCC’s family of patented, high-speed notification software is utilized by law enforcement agencies, the United States military, Fortune 500 companies and other organizations in 24 countries. For more information, contact DCC in Franklin, Tenn., at (800) 723-3207 or visit www.dccusa.com.

VERITAS Software Simplifies and Automates Server Recovery in Windows and UNIX Environments
MOUNTAIN VIEW, Calif. – VERITAS Software Corporation (Nasdaq: VRTS) has announced a new, enhanced version of VERITAS Bare Metal Restore, software designed to automate the rapid recovery of heterogeneous server environments. Bare Metal Restore software cuts recovery time by automating system and software configuration processes, bringing systems quickly back online.
The new version 4.6 includes “dissimilar system restore,” which helps get critical business data back online faster and more cost-effectively than traditional recovery methods.
For more information, visit www.veritas.com.

EnvoyWorldWide Aids In Emergency Response Efforts At Topoff2 Event
CHICAGO, Ill. – TOPOFF2 is the most comprehensive terrorism response exercise ever undertaken in the United States. Mandated by Congress, this nation-wide weapons of mass destruction exercise series is designed to provide training for federal, state and local responders in response tactics to terrorist attacks across the United States.
To support the TOPOFF2 event in Chicago, EnvoyWorldWide, a Massachusetts-based notification services vendor, served as the core communications mechanism for the city’s Northwestern Memorial Hospital.
At the onset of the drill, the hospital utilized EnvoyWorldWide’s real-time notification services to reach out to and connect its Response Team via a conference call to make the hospital’s initial, critical response decisions. Based on the outcome of the Response Team conference call, EnvoyWorldWide’s services were used to disseminate status updates, organize emergency strategy conference calls, and inform and mobilize a fleet of over 1,000 doctors, nurses, general hospital personnel and security staff.
The simulated terrorist attacks began in Chicago on May 11 and continued throughout the week. More information on EnvoyWorldWide, visit www.envoyworldwide.com.

Sony Extends 500gb Sait Technology To New Branded Drives
PHOENIX, Ariz. – Sony Electronics is raising the stakes for high-capacity backup with a line of branded tape drives based on its SAIT-1 format. The 500GB native capacity of the new SAIT-1 drives will exceed that of any other tape drive currently on the market by at least two-fold, making them an ideal choice for both server and network backup. With the ability to store up to 1.3 TB of compressed data on a half-inch tape cartridge, SAIT-1 will be the first standalone drives to break the 1TB capacity barrier. Sustained data transfer rates for the drives will reach up to 78 MB per second (30 MB/sec native) for efficient data recording and fast data recovery.
For additional information about Sony storage products visit www.sony.com/news or www.storagebysony.com.

INRANGE and Nishan Systems Announce Reseller Agreement
LUMBERTON, N.J. – Inrange Technologies Corporation (Nasdaq: INRG), the world leader in high-availability enterprise connectivity and storage networking solutions, and Nishan Systems, the world’s first supplier of native IP storage solutions, has announced a reseller agreement that will make Nishan’s IP storage switches available through INRANGE’s worldwide sales organization. The agreement gives IT users more options and enables customers to benefit from cost-effective, high performance IP storage networking solutions for remote mirroring, remote tape backup and SAN extension.
Deployment of disaster recovery, remote data replication and other high availability storage applications is a priority for customers who need to support 24X7 global data access. Leveraging existing IP network infrastructures for storage over distance offers reduced acquisition and support costs, and removes distance limitations between geographically dispersed sites. By combining INRANGE and Nishan technologies, customers can now extend their business-critical storage applications over virtually any distance while ensuring data integrity and availability.
For more intormation about INRANGE, visit www.inrange.com. For information about Nishan Systems, visit www.nishansystems.com.

NSI Software Revenue Up 57 Percent Year Over Year, Holds Leadership In Data Replication Market
HOBOKEN, N.J. – Building on more than 100 percent revenue growth in CY2002, NSI Software has announced that sales in the first quarter of 2003 grew 57 percent over the same quarter last year. The company added 200 new customers to its roster, including seven new Fortune 500 accounts. Some of these customers include Steptoe & Johnson LLP, NCR Corporation, State Street Corporation, Palmer & Dodge, American Power Conversion, United Auto Group, Indianapolis International Airport and the state of Arizona. Strong results in Q1 illustrate the continued demand for affordable data protection products that easily integrate into an organization’s existing infrastructure.
In addition to signing hundreds of new customers in Q1 2003, NSI’s renewal business continues to increase quarter over quarter, demonstrating the high quality of its products and its commitment to customer success. For more information on NSI Software, visit www.nsisoftware.com.

‘Electronic Alcatraz’ Goes Live
WINSTON-SALEM, N.C. – DataChambers, a new company committed to preserving its clients’ data and keeping their businesses running despite any kind of natural or man-made disaster, became operational on March 17 in the site of the former AT&T complex.
A few other companies in the United States and abroad offer data storage and business continuity services, but no company can match the level of security and amenities of DataChambers, said Lawrence Boening, president and chief operating officer. “DataChambers is in the business of preserving business. We are well-equipped to handle any emergency or disaster that could place clients’ information and operations in jeopardy. You might call us a kind of ‘electronic Alcatraz’.”
Security features include armed, military-trained guards, data storage in an underground “bunker” with hidden cameras throughout, and biometric palm scanners for access to some areas. In addition, the building provides 80,000 square feet of office space – with room for expansion – where entire companies could move their operations if they had to evacuate their own buildings, Boening said.
The company was conceptualized in 2001, and it opened with more than 20 clients already on board. For obvious security reasons, DataChambers is bound by contract not to reveal the names of most clients. The company presently employs 18 people and expects to grow to about 130 employees within the next three years.

CMS’ Solution Reduces Costs and Extends Life of Notebook Computers for IT Departments
COSTA MESA, Calif. – CMS Peripherals, Inc., the leader in backup and hard drive solutions for notebook and desktop computers, has released the next generation of its EasyMove Data Transfer Kits.
(“Easy Move”) CMS’ transfer kits provide a method for notebook users to transfer all data, applications and the operating system from their old hard drive when upgrading to a CMS Easy-Plug-Easy-Go (EPEG) hard drive. This process enables users to extend the life and maximize the initial investment of their notebook computers.
All of CMS’ solutions are available through major distributors, corporate resellers, mail order and direct from the company’s Web site, www.cmsproducts.com.

VERITAS Software Unveils End-User Certification for Storage Software
MOUNTAIN VIEW, Calif. – VERITAS Software Corporation (Nasdaq: VRTS), the leading storage software provider, has announced its first end-user certification program, a new component of the VERITAS Certified Professional Program. The program is designed to help companies better manage the performance and availability of critical business applications through in-depth training on VERITAS storage management software. Designed for the growing community of storage architects, this worldwide certification program provides a measurable assessment of an individual’s knowledge, skills and abilities to efficiently manage storage environments using VERITAS storage management solutions.
For full information regarding end-user and partner certification in the VERITAS Certified Professional Program, please see: www.veritas.com/education/certification/Certification.jhtml.

DIRAK Announces Additions To Their Modular Latching System With Availability Of New Quarter-Turn Latching Options
CHANTILLY, Va. – Maintaining its role as the leading supplier of modular hardware systems for virtually any cabinet and enclosure application on the market, DIRAK announces several more quarter-turn latching options available for immediate order fulfillment.
The popularity of the quarter-turn is born from their simplicity and flexibility of design. By utilizing a large selection of cams, quarter-turns can be provided with housing lengths for doors up to 50 mm (approx. 2 inches), with grip lengths slightly over 92 mm (3.6 inches), depending upon the application. The corrosion resistant and water- and dust-tight options are ideal for telecommunications and network/server cabinet applications that require maximum protection from the elements.
DIRAK products are sold and distributed globally through a network of authorized sales representatives. Other products in the DIRAK modular Locking, Latching, and Hinging System family include quick release fasteners, quarter turn fasteners, snap/push locks, knobs, handles, wing-L&T handles, Swinghandles, hinges and EMI/RFI gasketing. For additional information, visit www.dirak.com

Dantz Announces Best-In-Class Data Protection With Retrospect 6.5 For Microsoft Windows
ORINDA, Calif. -- Dantz’ Development Corporation, a leading worldwide provider of backup and restore software, has announced the immediate availability of Dantz Retrospect’ 6.5 for Microsoft Windows. Highlights of the major upgrade include full support for large, multi-drive tape libraries, increased performance, comprehensive protection of Exchange Server and SQL Server data, and support for Windows Server 2003.
The new functionality complements the long-standing strengths of Retrospect, award-winning backup and restore software that protects millions of computers worldwide. Retrospect provides complete protection for file servers, desktops, notebooks, and business-critical applications. Retrospect¹s patented technology delivers greater restore accuracy and higher performance possible with a lower degree of administration an unmatched combination.
Retrospect 6.5 now supports tape libraries with up to 500 slots and 8 tape drives and can utilize multiple tape drives in a tape library simultaneously, thereby completing backups faster. Support for barcode-enabled libraries simplifies tape management, easing backup administration. Automated preventative maintenance keeps drives clean according to a schedule and tracks the number of times the cleaning tape has been used.
For more information, please visit www.dantz.com.

NuTemp Adds Desiccant Dehumidifiers To Its Inventory
NEWARK, Del. - To meet the needs of our clients for humidity control as well as temperature control, and to solidify NuTemp/Longville as a single source for “Climate Control” rentals, we have added a sophisticated line of desiccant dehumidifiers to our rental fleet. Capacities range from 300 to 12,000 CFM with either electric, propane or natural gas reactivation. Using silica gel desiccant wheels, NuTemp can provide very dry air to meet or exceed your requirement.
For more information, visit www.nutemp.com.

Antares Reduces Backup Costs, Improves Performance With Nexsan D2d Solution
WOODLAND HILLS, Calif., -- Staying competitive in today’s business environment requires a company to keep a tight lid on costs throughout the organization. For Antares Management Solutions, the key to escaping the expense of mainframe-based tape backup was a cost-correct disk-to-disk backup solution from Nexsan Technologies, the leader in innovative storage solutions.
Antares is an integrated application service and total business solutions provider. The company provides strategic solutions by managing the delivery of best-in-class information technology and business practices and is nationally recognized for its world-class information technology capabilities. Antares Management Solutions is a division of Medical Mutual Services, LLC, a wholly owned subsidiary of Medical Mutual, Ohio¹s oldest and largest health insurer.
Antares turned to a Nexsan solution designed by Rich Kuhar of Akron, OH-based ARKAY Storage Solutions to solve the backup problems for its distributed environment. The company was restricted by a mainframe-based distributed backup architecture that lacked the required support, speed and
flexibility and represented a major cost issue.
For more information, visit http://www.arkayinc.com or http://www.nexsan.com.

CNT Announces The Highest Performing Network Platform For Mixed Storage Environments
MINNEAPOLIS, Minn. AND SCOTTSDALE, Ariz., - CNT (NASDAQ: CMNT), the global expert in storage networking solutions, has announced the UltraNet Storage Director - eXtended (USD - X), an enhanced multi-protocol switching platform that augments the industry leading UltraNet Storage Director (USD) product offering. The USD-X provides corporations a reliable, robust and scalable storage networking solution that meets the demands of today’s heterogeneous networking environments.
The USD-X is a high-performance platform that supports all storage related data replication applications for both disk and tape, along with remote channel networking for a wide range of device types. The new platform supports the latest high-speed interfaces, including Gigabit Ethernet, Gigabit Fibre Channel and OC-12 (622 Mbps) ATM/SONET services, as well as FICON in the near future. As a result of these enhancements, the USD - X can deliver significant performance improvements over existing solutions. It is capable of delivering twice the throughput and double the data compression. The new platform also supports prevalent legacy interfaces, including ESCON, Bus & Tag, Fast Ethernet, OC-3 ATM and others, providing a single platform capable of supporting any disk, tape and system connectivity requirement, both locally and over extended distances.
With this announcement, CNT offers customers a wide choice of platforms that can be customized for their individual application, performance needs, and budgets. These include the Ultranet Edge Storage Router, the UltraNet Storage Director (USD), and now the UltraNet Storage Director - eXtended (USD-X). Both USD platforms are available in either a 6-slot or a 12-slot configuration, providing different levels of scalability to meet specific needs.
For more information, visit CNT’s web site at www.cnt.com.

Spinnaker Offers Integrated Ata Disk Storage Option For Enterprise Nas Cluster
PITTSBURGH, Pa. -- Spinnaker Networks, the leading developer of next generation NAS storage solutions, has announced that its SpinServer 3300 NAS platform now supports economical ATA disk storage, allowing customers to deploy cost-correct storage for applications such as on-line backup and recovery, data archival, and storage of fixed content and reference data.
The ATA storage option allows customers to utilize the innovative SpinServer architecture for a street price entry point of $50,000 for a 2 terabyte solution. With 2 terabyte capacity increments, customers can expand to larger configurations with a street price of less than $.01 per megabyte and achieve an on-line ATA storage option with Spinnaker for less than the cost of competitive near-line storage offerings.
Adding economical ATA storage to a SpinServer cluster provides two key advantages compared to conventional NAS servers utilizing ATA disks: dynamic allocation through non-disruptive data movement, and more efficient storage management by eliminating “NAS islands.”
For more information, visit www.spinnakernet.com.

State Street’s Kansas City Office Relies On CNT To Provide Complete, Cost-Effective Tape Vaulting Solution
MINNEAPOLIS, Minn., - CNT (Nasdaq: CMNT), the global expert in storage networking solutions, has announced that State Street, a world leader in financial services for institutional investors, utilized CNT’s consulting and integration expertise, as well as the newly-announced tape pipelining technology in their UltraNet Edge Storage Router platform to provide a robust and efficient solution for disaster recovery and backup in its Kansas City office. This solution helped the Kansas City site realize immediate cost and business efficiencies in their storage environment, and ensured that their critical data would be available in the event of a disaster.
State Street leveraged CNT’s services organization to assist with the design and implementation of an offsite tape vault at their existing disaster recovery facility. The existing tape environment utilized VERITAS NetBackup software to backup 1TB of data for a full backup. CNT customized their NetBackup implementation for remote tape vaulting, and also provided StorageTek tape libraries for both local backups in the primary data center and remote backups with the new tape vaulting infrastructure. This solution also automated the restore process, for faster, more secure restores from either the local or remote tape systems.
For more information, visit CNT’s web site at www.cnt.com or call 763-268-6000.

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