DISASTER RECOVERY 
JOURNAL

P. O. Box 510110
St. Louis, MO 63151
(314) 894-0276 
Fax: (314) 894-7474
Internet www.drj.com 
E-mail drj@drj.com

PUBLISHER &
EDITOR-IN-CHIEF
Richard L. Arnold, CBCP
richard@drj.com

SENIOR EDITOR
Janette Ballman
janette@drj.com

MANAGING EDITOR
Jon Seals
jon@drj.com

ASSOCIATE EDITOR
Ed Pearce, CBCP
ed@drj.com

COPY EDITORS
Richard Sandhofer
richards@drj.com
Pamela Clifton
pamelaclifton@hotmail.com

ADVERTISING 
Robert Arnold
bob@drj.com

_____________

Corporate

President/CEO
Richard L. Arnold, CBCP
richard@drj.com

Vice President 
Robert Arnold
bob@drj.com

CONFERENCE COORDINATOR
Patti Fitzgerald, CBCP
patti@drj.com

CONFERENCE REGISTRAR
Merce Knese
mercedes@drj.com

CIRCULATION
Laura Baugh
laurab@drj.com

EXECUTIVE COUNCIL
Jeff Dato, MBCP, KPMG
John Jackson, IBM
Edward S. Devlin, E.S. Devlin & Associates
James Hammill, CBCP, JMH Consulting Inc.
Pat McAnally, SunGard Availability Services
Brian Turley, Strohl Systems
Belinda Wilson, Hewlett-Packard


INTERNATIONAL
CONTACTS
England: Thom Hetherington
Business Continuity 
Phone: 0161-237-1007
thomh@tempus.demon.co.uk

Australia: Anthony J. Harvey
Journal of Business Continuity
Phone: 0011-613-953-0055-8
fax: 0011-613-953-0528
sector@notability.com.au

Japan: Shinji Hosotsubo
Quake Japan Co., Ltd.
Phone: 03-3215-2880
fax: 03-3215-2881

Brazil: Jose Carlos Ferreira
Disaster Recovery Mercosul
Phone: 55 11 3666-9506
conc2000@uol.com.br
www.drms.com.br

Click Here for a Printable Version

News Briefs

COOP Consulting and NYU Develop New Business Continuity Curriculum
RESTON, Va. – COOP Consulting has announced a new collaboration with New York University’s School of Continuing and Professional Studies (NYU SCPS) to help develop curriculum for “Introduction to Business Continuity Planning,” a course that is the first part of the school’s new professional certificate program in business continuity planning. COOP Consulting CEO Chris Alvord, a nationally-recognized expert in the field who will join NYU SCPS as an adjunct faculty member, will teach the course which is scheduled to start on Sept. 22, 2004. “Introduction to Business Continuity Planning” is an intensive four-day program, designed to familiarize private-sector executives with critical business continuity skills. Among the topics to be covered are developing disaster management and emergency plans; coordinating with public agencies; and understanding the basics of the NFPA 1600 standard, recently recommended by the Presidential 9/11 Commission’s working group on the private sector as the national preparedness standard. For more information, visit www.coop-consulting.com or www.scps.nyu.edu.

MessageOne Secures $11.25 Million in Oversubscribed New Financing
AUSTIN, Texas – MessageOne, the leading provider of breakthrough and affordable enterprise business continuity, crisis communication and disaster recovery solutions, has announced receipt of $11.25 million in new funding. New investor, QuestMark Partners, led the oversubscribed round with participation from all of MessageOne’s existing venture investors including RRE Ventures, Impact Venture Partners and StarVest Partners. MessageOne, already on track to achieve profitability with existing funds prior to this latest investment round, will use the new financing to further its lead in the growing business continuity market by launching new products, expanding its sales and marketing operations, as well as pursuing strategic acquisitions. Additionally MessageOne has partnered with both IBM and SunGard, the global leaders in business continuity/disaster recovery. Including this round of financing, MessageOne has raised a total of $29 million. For more information, visit www.questmarkpartners.com, www.impactvp.com, www.rre.com, www.starvestpartners.com or www.messageone.com.

DCC Announces 2004 Grant Program
FRANKLIN, Tenn. – Dialogic Communications Corporation (DCC), the global leader in critical communications, will significantly strengthen three first-responder organizations’ homeland security plans this year through the company’s 2004 Homeland Security Grant program. DCC will award its new web-enabled emergency notification solutions, Communicator!NXT and GeoCast Web, completely free of charge, to three grant winners. The 2004 grant program is open to all city and county fire, law enforcement and emergency management agencies operating in the United States, including colleges and universities. The deadline for application submissions is August 13, 2004. To obtain an application, please contact hsgrant@dccusa.com or phone 1-800-684-4717. Applicants must include a contact name and title, the agency name, address, phone and fax number. The three grant recipients will be announced Sept. 30, 2004. Applicants must demonstrate the need for DCC’s emergency notification technology, and the ability to use the solutions to their fullest potential. For more information, visit www.dccusa.com.

Advanced Continuity Partners with IBM BCRS
FALLS CHURCH, Va. – Advanced Continuity, developer of the innovative Floodgate Notification Solution, announces its partnership with IBM’s Business Continuity and Recovery Services targeting the small and medium business marketplace in the mid-Atlantic.As one of the world’s largest business and information technology services providers, IBM Global Services has the knowledge, skills, experience and unsurpassed breadth of capabilities to manage and deliver business continuity and recovery services. Advanced Continuity provides products, services and solutions focused on business continuity, disaster recovery and continuity of operations planning to commercial and federal government customers worldwide. For more information, visit www.advcontinuity.com.

NotiFind from Strohl Systems Named Most Innovative Product of the Year
KING OF PRUSSIA, Pa. – Strohl Systems, the global leader in business continuity planning software and services, has announced that its emergency notification system, NotiFind, was named the Most Innovative Product of the Year at the International Business Continuity Awards on May 20 in London. The award was given “to the company which demonstrated the most innovation in product development” for 2003. Strohl’s product was chosen over three other finalists by a panel of independent judges. In all, NotiFind was chosen over 50 other products that were entered for the award. For more information, visit www.strohlsystems.com.

National Notification Network Launches Version 2 of Mass Notification System
GLENDALE, Calif. – National Notification Network (3n), the Glendale, California-based provider of mass notification systems, has announced it has released Version 2 of its system, featuring expanded capabilities for emergency and non-emergency usage. 3n’s groundbreaking system allows businesses, schools, municipalities and other organizations and institutions to upload an entire database of contacts and notify them instantly in the event of an emergency or other event requiring quick and secure dissemination of information. This message can be relayed to all modes of communication used by contacts including phones (home, work and cell), e-mail, pager, fax, and wireless devices such as laptops, PDA’s and Blackberries. Version 2 provides customers with even more specific, customizable options to create an unlimited number of sub-groups within its central database, allowing the system to accommodate a more varied range of specific situations. Version 2 also features new non-emergency functions. For more information, please visit www.3nonline.com.

New Version Ontrack Powercontrols Helps Sarbanes-Oxley Compliance
MINNEAPOLIS, Minn. – Ontrack Data Recovery, the largest, most experienced and technologically advanced provider of data recovery products and services in the industry, has announced the availability of Ontrack PowerControls version 2.1, mailbox recovery software designed with expanded e-mail system support and an essential export function that can upgrade internal controls and help companies comply with the corporate governance requirements of the Sarbanes-Oxley Act. Since publicly traded companies must become complaint as soon as Nov. 15, 2004, better solutions are needed to work with the company’s old e-mail records that have been backed up prior to the company implementing new internal controls, such as e-mail archiving systems and disaster recovery procedures. For more information, visit www.ontrack.com.

Boehringer Ingelheim Implements CYA Technologies’ Products in Documentum Environment
TRUMBULL, Conn. – CYA Technologies, Inc., the leading provider of business continuity and secure collaboration software solutions, has announced that Boehringer Ingelheim, a leader in human and animal pharmaceuticals has selected a combination of CYA products as a component of their business continuity solution for Documentum. To date Boehringer has implemented CYA HOTBackup and CYA Inspector (a component of the CYA Compliance & Validation Set) in support of the Natural Science Application division at sites in Germany and the United States. These products backup critical content and applications within Documentum (the leading content management solution) and ensure data integrity. An implementation of CYA Object Manager is also planned. To expedite the installation and validation of CYA products Boehringer Ingelheim relied on CYA Technologies’ Master Distributor, Phoenix Systems Integration, GmbH, a leader in developing Documentum-based global content management systems for regulated enterprises. For more information, visit http://www.cya.com/.

USProtect to Provide Security for USDA, FBI
SILVER SPRING, Md. – USProtect, a leading provider of physical security, guard force protection, risk assessment and emergency preparedness services, has announced that the company was awarded a contract to provide guard force protection to the U.S. Department of Agriculture (USDA) for the 2004 season for Animal & Plant Health Inspection Services (APHIS)-Animal Care Program, and that that the company has been awarded a contract to provide guard force protection services at the Top Secret (TS) level to the Federal Bureau of Investigation (FBI). For more information, visit www.usprotect.com.

AmeriVault Rescues Draka USA from Costly Disruption in Operations
Waltham, Mass. – It was 6 p.m. on a Wednesday when Draka USA, the world’s fifth largest manufacturer of cables, learned that their Pennsylvania manufacturing facility had a serious fire. With six locations in the United States, Draka was previously challenged with data backups due to lack of resources at remote sites, instead they now rely on AmeriVault’s proven online backup solution to automate the daily backups of each remote site and manage the process from a centralized desktop. When fire struck, Draka immediately alerted the AmeriVault Client Services Team of the disaster. The fire had ripped through their facility, destroying wiring that made the network useless. By using the AmeriVault CentralControl interface, Draka was able to restore data from the AmeriVault Mass Storage Vault to disparate recovery servers sitting at the Long Island branch. Because the AmeriVault CentralControl can be used anywhere there is Internet access, the recovery process was done seamlessly from the comfort of the technician’s home. The result was that Draka’s customers were not affected and business continued as usual. For more information, visit www.amerivault.com.

MIR3’s INlogicPRO v2.1 Delivers Intelligent Notification
SAN DIEGO, Calif. – MIR3, the technology leader in Intelligent Notification solutions, has announced the general availability of INlogicPRO v2.1, a significantly enhanced version of the company’s enterprise notification and communications platform. A customizable software-based notification solution, INlogicPRO v2.1 features the new INlogicAdaptor, a Remote Intelligent Adaptor for seamless application connectivity and real-time synchronization with proprietary systems and databases. The INlogicAdaptor enables customers to leverage existing technology and data investments while accelerating the deployment of emergency notification capabilities across the enterprise. Businesses, academic and government agencies utilize MIR3’s INlogicPRO for a variety of applications supporting business continuity, disaster recovery and emergency preparedness initiatives. The Los Angeles County Department of Health Services recently selected MIR3’s INlogicPRO to power its’ Health Alert System Training and Education Network (HASTEN), developed to warn physicians, hospitals, clinics and response agencies throughout LA County in the event of a public health emergency. For more information, visit www.mir3.com.

Kashya Answers Tough Questions On Data Replication
SAN JOSE, Calif. – Kashya, a leader in high-performance, cost-effective business continuity solutions, has announced its recent webcast “Reducing the Cost and Complexity of Heterogeneous Long Distance Replication” is now publicly available on its web site for the first time. The webcast clarifies new requirements developed as a result of regulatory compliance and answers pressing questions about disaster recovery and data protection such as how far is far enough for a DR site. To hear the webcast in its entirety, visit www.kashya.com and select the webcast link. For more information, visit www.kashya.com.

CNT Expands Tivoli StorageManager Services Suite
CNT, the global expert in building and optimizing storage networks, has announced an expanded portfolio of services and tools to help clients get the most out of their TSM (Tivoli Storage Manager) backup environment. These services provide clients with a framework and a path to better integrate TSM into their backup and recovery strategy and apply the right resources and best practices to achieve Recovery Time and Recovery Point Objectives (RTO and RPO). CNT’s TSM Services Suite addresses all aspects of TSM deployment, from initial design to ongoing day-to-day management. Elements of the suite include TSM Healthchecks, Assessments, Implementation, Monitoring and Reporting, Optimization, and Training. In addition, CNT can also leverage their inVSN Tivoli Reporting Tool and inVSN Infrastructure Sizer Tool to help clients properly size infrastructure resources and monitor infrastructure on a daily basis. For more information, visit CNT’s web site at www.cnt.com.

EMC Introduces CLARiiON Disk Library, Extends Backup-To-Disk
PHOENIX, Ariz. – EMC Corporation, the world leader in information storage and management, has announced the EMC CLARiiON Disk Library – creating a new option for high-speed backup and recovery, the No. 1 storage challenge facing IT organizations worldwide. The CLARiiON Disk Library is a purpose-built appliance that offers the immediate benefits of backup-to-disk and a new alternative to traditional tape-based solutions. Combining the power and reliability of CLARiiON technology with cost-efficient ATA disk drives and 100 percent compatible tape library emulation, the CLARiiON Disk Library offers customers a proven, easy-to-deploy solution for rapid backup and recovery requiring no changes to existing applications or procedures. For more information, visit www.EMC.com.

NSI Double-Take Software Tested and Proven for Windows Storage Server
HOBOKEN, N.J. – NSI Software, Inc., a leading provider of data replication software, has announced its Double-Take product is tested and proven for the new Microsoft Windows Storage Server 2003 feature pack. The combination of NSI Double-Take and Windows Storage Server 2003 makes continuous protection and availability of Microsoft Exchange Server data affordable for small to medium sized businesses and branch offices of large organizations. Small to medium sized businesses are deploying Microsoft Windows Storage Server 2003 devices and NSI Double-Take software for cost-effective, highly reliable data protection and consolidation of key business applications. NSI Double-Take allows organizations to avoid downtime of Microsoft Exchange Server 2003 databases by maintaining up-to-the-second copies of data that are accessible the instant an outage occurs. In addition to ensuring continuous data availability, Double-Take can be used to easily transfer backup responsibilities at branch offices to a single, central corporate data center. For more information, visit www.nsisoftware.com.

TAMP Computer Systems Announces Release of DRS-i Version 4.0
MERRICK, NY – TAMP has announced the release of Version 4.0 of DRS-i, the easy-to-use, web-based disaster recovery and business continuity planning software. DRS-i v4.0 includes enhancements to the already popular planning tool. New features include increased security for sensitive plan data, role-based user access controls, and improved plan document management. For more information, visit www.drsbytamp.com.

LightSand Successfully Completes HP Compatibility Testing
MILPITAS, Calif. – LightSand, a leading provider of storage connectivity products, has announced that its S-series of storage extension gateways has successfully completed HP compatibility testing and can now be used to provide remote access to HP EVA Storage Arrays. All testing was conducted by HP personnel using various configurations of LightSand and HP equipment. As a result of this testing, the LightSand storage extension gateways are now approved for use with EVA Storage Arrays in a continuous access configuration. The LightSand S-series of storage extension gateways enables customers to transport Fibre Channel and IP data over distance via a SONET, DWDM, ATM or dedicated fiber infrastructure. The SONET infrastructure is the same network that provides the foundation for most IP, frame relay and voice networks, making it readily available in almost any location and providing extremely high reliability. For more information, visit www.lightsand.com.

ArchivesOne Chooses AmeriVault
Waterbury, CT & Waltham, MA – ArchivesOne, one of the five largest records management and storage companies in the U.S. and AmeriVault Corp., the pioneer of online backup and recovery for business, today announced that they have joined forces. Through this alliance, ArchivesOne, who was previously named one of INC Magazine’s 500 Fastest Growing Private Companies, will round out their existing records management and storage product offering by providing AmeriVault’s online backup and recovery solution, under the name “e-vaulting” to their over 3,000 clients. AmeriVault’s online backup and recovery solution is available to ArchivesOne customers immediately. For more information, visit www.archivesone.com.

Dri-Eaz and U.S. Products Form Product-Development Alliance
BURLINGTON, Wash – Dri-Eaz Products, Inc., and U.S. Products of Coeur d’ Alene, ID, announce the formation of an alliance to develop and market new equipment for the specific industries they now serve. The alliance will help bring to market new equipment for use in janitorial, water-damage, carpet care, and restoration applications. The companies will redesign some existing product lines and market them through each other’s distribution channels. For more information, visit www.dri-eaz.com.

StorageTek Extends Tape Library Leadership
LOUISVILLE, Colo. – The numbers are in. StorageTek continues to lead the overall storage industry for automated tape library solutions and is unrivaled in high-end enterprise tape library sales. StorageTek, the data storage solutions expert, today cited continued market penetration for its premier automated tape library solutions, following a recent report from a leading independent analyst firm. According to Freeman Reports’ 2004 Tape Library Outlook report, StorageTek continues to retain the largest share of the automated tape library market, enjoying a 39 percent share of the overall market in 2003 – a 20 percentage point margin over the next closest ranked vendor. In the half-inch performance tape library category, the report also notes, “StorageTek strengthened their lead position in 2003 with a 65.9% revenue share.” StorageTek’s share of the DLT/LTO library market also increased in 2003, rising to 28 percent. For more information, visit www.storagetek.com/products/category_page2000.html

Nexsan¹s Ataboy2 Flexes Muscle With New High-Performance Raid Controller
WOODLAND HILLS, Calif. - Nexsan Technologies, the leader in innovative storage solutions, has announced a new high-performance version of its award-winning ATAboy2 storage array, leveraging an advanced RAID controller architecture to deliver best-in-class performance for the most data intensive applications. The new ATAboy2x incorporates a new RAID controller design, featuring dual independent 2-gigabit Fibre Channel host ports to deliver up to two-and-half times the performance of the previous ATAboy2 model. Nexsan¹s innovative two-controller design supercharges RAID performance to produce sustained RAID 5 reads over 600 Mbytes per second, making the ATAboy2x an ideal platform for HDTV, digital film and video, and other high-performance and high-capacity fixed content applications. The highly-flexible Fibre Channel controller design supports fabric, point-to-point, or FC arbitrated loop modes and is backward compatible with 1 Gigabit Fibre Channel equipment, enabling the ATAboy2x to be seamlessly integrated into any SAN infrastructure. Additionally, each controller is equipped with two gigabit Ethernet management ports. For more information, visit www.nexsan.com.

EnvoyWorldWide Powers Enhanced Notifications for The National Center for Crisis and Continuity Coordination
BEDFORD, Mass. - EnvoyWorldWide, a provider of enterprise notification solutions, has announced that it was selected to power alerts for the National Center for Crisis and Continuity Coordination (NC4), a for-profit organization focused on improving crisis and continuity management readiness by providing Readiness Information and Coordination Services. EnvoyWorldWide enterprise notification services have been integrated into the NC4 Notification Alert Network to voice-enable distribution of time sensitive messages. NC4’s Notification Alert Network is a subscription service, through which business and government entities receive alerts and information regarding local, regional, and national incidents and emergencies, such as terrorism, earthquakes, fires, transportation issues, weather and law enforcement. For more information, visit www.nc4.us or www.envoywordwide.com.

Sungard Availability Services Integrates MIR3 Notification Platform Into New Availability Software
WAYNE, Penn. - SunGard Availability Services, an operating group of SunGard, has announced that SunGard Paragon, a new software package that helps organizations build and maintain enterprise information availability programs, includes a robust notification module powered by MIR3’s INlogicPRO software.
Using MIR3’s INlogicPRO, the SunGard Paragon Notification module allows organizations to automatically and intelligently communicate when responding to business critical situations in real-time. INlogicPRO’s advanced notification capabilities include rules for routing, escalation and device priority, as well as complete status reports. It also delivers support for telephone conferencing, including the ability to instantly bridge key users into a call.
For more information, visit www.availability.sungard.com, www.sungard.com or www.mir3.com.

IBM Introduces World’s Fastest Global Business Continuity Technology
ARMONK, NY - IBM has announced a breakthrough storage technology that is designed to help clients protect and recover critical data at global backup locations at some of the fastest speeds available.
Called IBM Global Mirror for Enterprise Storage, the technology provides global backup and recovery protection at speeds approaching those achievable at local distances. Beginning in May, clients can employ the technology as part of disaster recovery solutions designed to help protect them from regional events such as hurricanes or earthquakes.
IDC anticipates that worldwide spending on information security and business continuity will grow twice as fast as general IT spending over the next several years, reaching more than $118 billion by 2007.
For more information, visit www.ibm.com.

Maxons Restorations launches Eye of The Storm(tm) Online Project Management System.
NEW YORK CITY, NY - Manhattan-based Maxons Restorations has announced the launch of “Eye of the Storm”(EOTS) Online Project Management system, an “Industry-first” online system that allows insurance adjusters to efficiently manage and monitor complex disaster restoration projects in real time, right from their desktops.
The EOTS system was developed by Maxons based on its extensive experience and understanding of the issues its insurance industry clients face. EOTS acts as a central portal for all parties involved in a restoration project. It creates an online interface to access project photos, cost estimates, scope of damage and other mission-critical information within 24 hours of the disaster event. During the project, the system acts as a single repository for all information and communications relating to that loss. With EOTS, insurance adjusters, property owners and managers as well as Maxons project teams all have immediate access to the information needed to make key decisions efficiently and cost effectively.

Strohl Systems Announces Joint Marketing Agreement with IntegraSys
KING OF PRUSSIA, Pa. and PLANO, Texas - Strohl Systems, the global leader in business continuity planning (BCP) software and services, announced a joint marketing agreement with IntegraSys, a top provider of information technology services to credit unions and a Fiserv, Inc. business unit. Under the agreement, IntegraSys will market and sell Strohl’s PLANet, an online business continuity planning tool designed to meet the needs of credit unions.
As part of the joint marketing agreement, Strohl will include documentation and custom recovery procedures in PLANet for IntegraSys’ core systems. Core systems provide the technology backbone credit unions use to manage day-to-day operations such as open and manage accounts, process loans and deposits, complete required accounting functions and fulfill other member relationship requirements.
Giuliani Partners and Strohl Systems announced a business continuity planning alliance last year. As a part of the relationship, Giuliani Partners introduced Strohl Systems to IntegraSys.
PLANet is the industry’s only Internet-based business continuity planning tool designed specifically for financial institutions to meet FFIEC and NCUA regulations. It provides users with a cost effective solution that simplifies the planning process to develop, test, and maintain a comprehensive plan. PLANet is up-to-date with U.S. Patriot Act requirements, as well as disaster scenarios that are becoming more common such as possible terrorism or bio-terrorism, robberies, ATM smash and grabs, blackouts or fraud.
For more information, visit www.integrasys.fiserv.com or www.strohlsystems.com.

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