DISASTER RECOVERY 
JOURNAL

Return to the Winter 2001
Index

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PUBLISHER &
EDITOR-IN-CHIEF
Richard L. Arnold, CBCP
richard@drj.com

SENIOR EDITOR
Janette Ballman
janette@drj.com

EDITOR
Michelle Saab
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COPY EDITORS
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drj@drj.com
Richard Sandhofer
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INTERNET / 
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Robert Arnold
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_____________

Corporate

President/CEO
Richard L. Arnold, CBCP
richard@drj.com

Vice President 
Robert Arnold
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CONFERENCE COORDINATOR
Patti Fitzgerald, CBCP
patti@drj.com

CONFERENCE REGISTRAR
Merce Knese
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CIRCULATION
Laura Baugh
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INTERNATIONAL
CONTACTS
England: Thom Hetherington
Business Continuity 
Phone: 0161-237-1007
thomh@tempus.demon.co.uk

Australia: Anthony J. Harvey
Journal of Business Continuity
Phone: 0011-613-953-0055-8
fax: 0011-613-953-0528
sector@notability.com.au

Japan: Shinji Hosotsubo
Quake Japan Co., Ltd.
Phone: 03-3215-2880
fax: 03-3215-2881

Brazil: Jose Carlos Ferreira
Disaster Recovery Mercosul
Phone: 55 11 3666-9506
conc2000@uol.com.br
ww.drms.com.br

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GE CAPITAL IT SOLUTIONS UNVEILS DISASTER RECOVERY WEB SITE

Newport, KY, February 19, 2001 - GE Capital IT Solutions, which designs, creates, and manages IT infrastructure for business, unveiled a new, interactive Web site dedicated to preventing, and recovering from, unforeseen events that could shut down critical business systems.
GE Capital IT Solutions' Disaster Recovery Web site, http://gedisasterrecovery.com, offers customers valuable tools to assess their vulnerability to unexpected service catastrophes, as well as tools to recover from such disasters.
"Customers wanting to identify and eliminate risks will find our Disaster Recovery Vulnerability Assessment tool useful," said Frank Fortino, eBusiness leader for GE Capital IT Solutions. "Using wizards, we've created an easy-to-use, interactive quiz that gives an immediate and valuable snapshot of how vulnerable their business is to disasters."
GE Capital IT Solutions' Disaster Recovery Web site also includes: immediate, on-line quotes for technology replacement; virtual tours of GE Capital IT Solutions' mobile recovery facilities; an on-line subscription to the Disaster Recovery newsletter and CD-ROM; useful technical scripts; and references from customers.
"Creating GE Capital IT Solutions Disaster Recovery, and this resulting Web service, was truly a collaborative effort," said Stan Krupp of GE Capital IT Solutions Disaster Recovery team. "We listened closely to what is important to our customers and vendors, and can now offer an extremely valuable tool that can help provide security and prevent loss should a disaster occur."
GE Capital IT Solutions offers services and products that focus on the hot spots of today's technology solutions. Services range from desktop support and network management, through remote monitoring and disaster recovery, to LAN analysis, storage, wireless, and security services. Products include an extensive array of offerings by the industry's leading vendors to support requirements from desktops to midrange computing, internetworking, and servers. GE Capital IT Solutions also offers a wide range of technology training from some of the industry's best and brightest.
See all of GE Capital IT Solutions products and services at its GECITS Customer Web Center: http://www.gecitsolutions.com

Contact: Patricia Klaus, Vice President, Communications & PR
GE Capital IT Solutions
(859) 815-7533
Pat.Klaus@gecits.ge.com

Strohl Systems, Blair Technology Group Target Community Banks and Credit Unions for New Business Continuity Planning ASP
King of Prussia, PA - Strohl Systems Group Inc., the global leader in continuity planning software and services, has announced the formation of a strategic partnership with Blair Technology Group, the business continuity planning experts for community financial institutions and credit unions, to develop and market a business continuity planning ASP to community banks and credit unions. The product, called PLANet, is an ASP business continuity planning and management tool which can reduce planning time by up to 70 percent while helping users build quality plans and meet stringent regulatory requirements. The tool is accessed via the Internet and delivers best-practice, expert-developed action scripts, customizable, step-by-step instructions for dealing with virtually any disruption to a mission-critical business function. An Application Service Provider, or ASP, offers Internet access to an application that would otherwise have to be located in a PC or an enterprise computer. ASP services are becoming an attractive alternative to conventionally installed software, especially for companies with limited IT budgets. Strohl’s powerful, easy-to-use tools are the recognized global standard for business continuity planning. Strohl’s products enable businesses to develop business impact analyses, create effective planning strategies, build and maintain plans and automate and organize their crisis command centers. Blair’s extensive business continuity technology experience with commercial banks and credit unions coupled with Strohl’s world class software solutions results in a best-of-breed tool.

Recovery Solutions Becomes amerivault corp., and Receives First Round of Venture Capital Funding
Burlington, MA - Recovery Solutions Inc. has announced a strategic move to change its corporate name to amerivault corp., to reflect the company’s success as the business-to-business leader in offsite, online backup services and expansion beyond its New England roots. Additionally, amerivault has announced a $5 million venture investment to expand the company’s infrastructure and marketing campaign. Atla Communications is the first investor in the company’s three-year history to fund amerivault’s explosive growth, amerivault corp. is preparing to move its crowded corporate headquarters to Waltham, MA this fall. Waltham is home to some of the hottest technology companies in New England. amerivault also opened a Mid-Atlantic office last month in hopes of capturing the same interest and market share the company experienced in New England.

Strohl Systems Releases LDRPS 9.0 and BIA Professional 3.0
King of Prussia, PA - Strohl Systems, the global leader in continuity planning software and services, announces the release of new versions of its continuity planning and business impact analysis software. Called “radically different” in look and ease-of-use, LDRPS 9.0 and BIA Professional 3.0 offer a bold and fresh web-like functionality. LDRPS 9.0 and BIA 3.0 include many enhancements and new features requested by Strohl customers and the Technical Advisory Group (TAG), a customer group that works with development teams. LDRPS 9.0 and BIA 3.0 share an interactive web-like main-page that allows users to go anywhere in the program with a simple click. Through this interface, planners can transfer data from BIA directly into LDRPS. Users can create and/or revisit information in both BIA and LDRPS instantly. Additionally, the LDRPS interface looks and functions the same for all LDRPS platforms - EZ, Plus, LAN, Client/Server, or Web Server. Once a user is trained on any LDRPS 9.0, there’s no need for retraining.

SunGard PreCovery Business Continuity Software Leverages Platforms and Technologies
Wayne, PA - SunGard Planning Solutions, an operating group of SunGard, recently announced the general release of PreCovery 1.5, the latest version of the company’s client/server business continuity software that streamlines organizations’ contingency planning processes and contributes to faster, more dependable recovery after disasters and other business interruptions. The newest release addresses new challenges faced by SunGard customers that need to ensure their business continuity in today’s rapidly changing business marketplace. In addition to supporting the newest network operating systems from Microsoft and Novell, PreCovery 1.5 facilitates many concurrent users and simplifies the NT Server installation process to maximize IT administrator resources. PreCovery also supports the most recent word processing applications, including Microsoft Word 2000, Corel WordPerfect 9, and Lotus WordPro Millennium.

VERITAS Software: The First to Support SQL Server 2000 with Leading Backup Solution
VERITAS Software has introduced version 8.5 of VERITAS Backup Exec for Windows NT and Windows 2000 as well as has announced it is the first vendor to support SQL Server 2000 with both VERITAS Backup Exec and VERITAS NetBackup, its leading backup and restore software solutions. The latest release of VERITAS Backup Exec not only includes support for SQL Server 2000, but has additional enhancements such as active directory integration, Windows Management instrumentation, One-button backup, Windows Explorer Integration, support for NAS and an enhanced intelligent Disaster Recovery Option. As the only backup application to be certified by Microsoft for Windows 2000, VERITAS Backup Exec is a reliable, high-performance data protection solution designed specifically for Windows NT and Windows 2000 networks.

RSM McGladrey to Host Applications Solutions and Web Sites
Minneapolis, MN - RSM McGladrey, Inc., one of the nation’s leading accounting, tax and consulting firms serving mid-sized businesses, has announced it will provide hosted application solutions and Web sites to clients. Effective October 1, RSM McGladrey will become a full-service application solutions provider (ASP) for companies from start-up to $300 million in annual revenues. Initially, the ASP will provide financial management software, e-commerce applications and customer relationship management (CRM) solutions, but eventually will offer a full range of hosted solutions for mid-sized businesses. RSM McGladrey is partnering with AT&T, Great Plains Software and Compaq to offer a unique hosting service. To control pricing and the quality of service to users, RSM McGladrey will own and manage the equipment, which will be located in AT&T Data Centers. Initial applications to be hosted include Great Plains Dynamics and eEnterprise. By year-end, RSM McGladrey plans to host additional solutions, such as Great Plains Siebel Front Office, as RSM McGladrey ASP client will choose lease, subscription or purchase pricing. A target market for RSM McGladrey’s ASP services will be Great Plains’ partners and resellers. ASP technology will be offered to businesses through resellers, allowing them to remain the first line of contact. This strategy is designed to reach mid-sized businesses in markets where RSM McGladrey currently does not have offices.

SunGard eSourcing Expands Facilities to Meet Customer Demand For Co-Location and Internet Service
Wayne, PA - SunGard Business Continuity and Internet Services (BCIS), an operating group of SunGard (NYSE: SDS) has announced that its SunGard eSourcing unit, which was launched earlier this year, has leased an additional 100,000 square feet of space at the company’s flagship Philadelphia location. The space will house a state-of-the-art network operations center, co-location and other Internet-related services. Supporting SunGard’s end-to-end, straight-through processing initiatives, SunGard eSourcing specializes in providing a higher level of Internet services and infrastructure than is typically offered by co-location providers. The build-out will provide SunGard eSourcing clients with a robust infrastructure, and co-location space at one of the highest levels of security and with dedicated customer care teams. SunGard BCIS provides the enterprise with the complete continuum of services from planning and building to managing and protecting their most important asset - information.

FedEx Custom Critical Introduces Online Customer Satisfaction Survey
Akron, OH - FedEx Custom Critical, North America’s largest time-specific, critical-shipment carrier, has introduced an online customer satisfaction survey as part of the Shipping Toolkit on its Web site at www.fedexcustomcritical.com. The new application, which is available to all FedEx Custom Critical customers, enables customers to evaluate the company’s services at any time. Administered by a third party, the survey asks whether the customer’s shipment was picked up and delivered on time, whether FedEx Custom Critical provided an appropriate truck with the right equipment, and how satisfied the individual was with FedEx Custom Critical. Respondents, who can choose to remain anonymous, may also write comments. Since 1988, FedEx Custom Critical has had an independent market research firm conduct a monthly satisfaction survey among randomly selected customers. The new online survey enables customers who aren’t selected for the monthly surveys to comment on FedEx Custom Critical’s services. It also allows them to provide feedback when it’s convenient for them. The online survey joins three existing applications in the Shipping Toolkits: rate quoting, shipment tracking and mapping.

NSI Joins Storage Networking Industry Association
Hoboken, NJ - NSI® Software has announced that it has become an associate member of the Storage Networking Industry Association (SNIA), signaling the company’s intent to move its award-winning line of data protection products into a broader market. The SNIA is an industry forum of developers, integrators and IT professionals who evolve and promote storage networking technology and solutions. The organization develops standards, specifications and infrastructures for networked storage systems, including Network Attached Storage, Storage Area Networks (SANs) and SAN-attached storage. Its mission is to ensure that storage networks are efficient, complete and trusted solutions across the entire IT community. Established in 1991, NSI Software is a privately funded developer of data protection and availability solutions. For the latest in product information, pricing and technical assistance, visit NSI Software’s web site at http://www.nsisoftware.com or call NSI at (201) 656-2121.

Wang Recovery Services and Business
Protection Systems Team Up to Provide Comprehensive Planning Solutions
Billerica, MA - Wang Recovery Services, Inc. (Wang Recovery) and Business Protection Systems. Inc. (BPS) have joined forces to provide its customers with dynamic planning solutions. With BPS’ software and Wang Recovery’s expertise, not only will customers be provided with the most comprehensive recovery strategies but also the means to easily update their plan as their business evolves. A global continuity solutions provider, Wang Recovery Services is committed to supplying the products and services necessary to persevere before, during and after a disaster. An affiliate of Getronics (formerly Wang Global Services), Wang Recovery has been providing successful recovery operations to its customers worldwide for over 20 years. By investing its financial resources and technical expertise, Wang Recovery provides the comprehensive solutions that allow their customers to focus on their core business. For more information on their company and its extensive service portfolio, visit www.wangrecovery.com. Business Protection Systems (BPS) is a global provider of business continuity planning tools. BPS engineered an easy-to-use suite of tools with a comprehensive help system specifically for the creation and maintenance of business continuity plans called Business Protector*. The Business Protector* product line offers a wide range of connectivity features allowing you to create and easily maintain as many business continuity, disaster recovery or emergency management plans, as you need. The Business Protector Web and PC based tools have been designed to meet the needs of every company size, budget and continuity planning knowledge. Business Protector* has been helping companies create business continuity plans since 1986. For more information, please visit www.businessprotection.com.

HP Continues to Provide Enhancements for XP256 Customers
Hewlett-Packard has announced new enhancements for the HP Surestore Disk Array XP256. Since the introduction of the XP256 on May 5, 1999, HP has provided unparalleled ‘in frame’ investment protection for the XP256 customers. HP continues to address the needs of the XP256 customers and intends to provide investment protection with the introduction of new hardware and software products, disaster recovery enhancements, and the continued availability of ‘add-one’ to the XP256 installed base. In November 2000, HP began offering a new 73GB/10k RPM SCSI drive, which allows the XP256 to scale to more than 18TBs in a single frame. Additional XP256 enhancements include Windows 2000 Datacenter clustoring certification, Novell Netware certification and enhancements to the XP256 software suite with the recently announced Performance Advisor XP. Also enhanced in the SP256 is the IBM AIS consolidation solution and services, the disaster recovery solution by including Cluster Extension Xp (Metro Distance Disaster Recovery Solution) for AIX and Solario environments, Continuous Access XP support over IP using CNT technology and HP Auto Path XP for Windows 2000 and NT 4.0.

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