DISASTER RECOVERY 
JOURNAL


P. O. Box 510110
St. Louis, MO 63151
(314) 894-0276 
Fax: (314) 894-7474
Internet
www.drj.com 
E-mail
drj@drj.com

PUBLISHER &
EDITOR-IN-CHIEF
Richard L. Arnold, CBCP
richard@drj.com

SENIOR EDITOR
Janette Ballman
janette@drj.com

EDITORS
Jon Seals
jon@drj.com

COPY EDITORS
Edward H. Pearce, CBCP
drj@drj.com
Richard Sandhofer
richards@drj.com

INTERNET / 
ADVERTISING 
Robert Arnold
bob@drj.com

_____________

Corporate

President/CEO
Richard L. Arnold, CBCP
richard@drj.com

Vice President 
Robert Arnold
bob@drj.com

CONFERENCE COORDINATOR
Patti Fitzgerald, CBCP
patti@drj.com

CONFERENCE REGISTRAR
Merce Knese
mercedes@drj.com

CIRCULATION
Laura Baugh
laurab@drj.com

INTERNATIONAL
CONTACTS
England: Thom Hetherington
Business Continuity 
Phone: 0161-237-1007
thomh@tempus.demon.co.uk

Australia: Anthony J. Harvey
Journal of Business Continuity
Phone: 0011-613-953-0055-8
fax: 0011-613-953-0528
sector@notability.com.au

Japan: Shinji Hosotsubo
Quake Japan Co., Ltd.
Phone: 03-3215-2880
fax: 03-3215-2881

Brazil: Jose Carlos Ferreira
Disaster Recovery Mercosul
Phone: 55 11 3666-9506
conc2000@uol.com.br
www.drms.com.br




Featured Articles

TERRORIST ATTACKS
Facilitation, Cooperation Guide New York To Recovery
In the wake of tragic events of New York City’s World Trade Center attacks, city officials were faced with the daunting task of not only responding to the most horrific event in U.S. history, but also to simultaneously manage response efforts and guide New York to a quick recovery. By THOMAS D’AURIA

 

CASE HISTORY
Service Harm Crisis: The Case Of The Express Samina
This article aims to underline the need for crisis management planning in companies involved in crisis prone business activities like coastal shipping. By GEORGE J. SIOMKOS & ZISSIS J. MADITINOS

SURVEY
What Disaster Recovery Experts Were Thinking Just After The Attacks
The disastrous events of Sept. 11, 2001 were a tragic and devastating national calamity. The thinking of disaster recovery experts is particularly insightful and important for the general level of preparedness across the nation.
By ROBERT C. CHANDLER, Ph.D. & J.D. WALLACE, Ph.D.

 

OUTSOURCING PAYROLL, PAYMENTS
Keeping Paper Trail Intact After Disaster Strikes
A virus has damaged the network irreversibly. Weather conditions force an area evacuation. The building has caught fire. No matter what the crisis, preparing paychecks and handling payables is one of the last things organizations should worry about in a disaster situation. By NEAL ANDERSON

VENDOR MANAGEMENT
Don’t Become The Victim Of Someone Else’s Disaster
On Aug. 2, 2001, approximately half the banks in Norway had a digital disaster, losing card services, ATMs, Internet banking and automatic phone banking for three days. So how could something so widespread occur in the absence of a natural disaster in an industry where regulations demand exceptional disaster/continuity planning? By DENNIS HODGE

 

CASE HISTORY
Tech Tenants Remain Dry At WiredZone
Technology-dependent companies in Houston such as Internet service providers, telephone switch operations, and data and call centers suffered in early June’s disastrous flood caused by Tropical Storm Allison. By CRAIG McDANIEL, APR

INFORMATION TECHNOLOGY
Paradigm Shift In Handling Disasters
Every member of a corporation, from the CEO to the mailroom, is influenced by data loss and system outages. Regardless of who is directly and/or indirectly affected, the results of these interruptions are always the same at their most basic level – loss of time, loss of money, loss of business. By MIKE TALON

 

DATABASE REPLICATION
Special Challenges Over Extended Distance
Why replicate your database? The simple answer is – to have a hot standby copy of your organization’s most critical data in case you need it. This article will focus on special challenges encountered when contemplating data replication over extended distances. By TOM FLESHER

HIPAA
An Assessment Of HIPAA Security Requirements
Although not yet published in its final form, the “proposed” Rule CFR 45 Part 142 Security and Electronic Signature Standards associated with the Health Insurance Portability and Accountability Act (HIPAA) addresses physical safeguards to “guard data integrity, confidentiality, and availability.”
By VIRGINIA MILLER, CBCP, GCP & KIMBERLEY LEHMAN, CBCP

 

INDUSTRY
Disaster Recovery: Predicated On Fallacies
Years ago, I was often amazed at the number of businesses that had no viable recovery plan in place. Even more disturbing was to encounter those who believed that they had a recovery plan, when, as a matter of fact, they didn’t. By NORM KOEHLER, CRP, CBCP

TESTING
Scenarios In BC Plan Validation
This article will discuss the use of scenarios in validating business continuity plans.
Some of the validation exercises can be as simple as a notification test to make sure that all the branches of the calling trees are still attached, or they can be as elaborate as a full scale exercise covering several days involving the police, fire and FBI. By CHRIS ROHRS

 

TERRORIST ATTACKS
What A Difference A Day Makes
This article is intended, believe it or not, to be a positive prediction of the contingency planning direction necessary to prepare the industry for the mid to long-term contingency planning future. By DAN PERRY

INDUSTRY
What Is Business Continuity Planning?
There are many articles addressing how to create a business continuity plan, but few actually describe the purpose of business continuity planning. This then is my biased attempt to explain what business continuity is and what it is intended to accomplish; it is not intended to describe a business continuity plan or how a to create a business continuity plan. By JOHN GLENN

 

PERSONAL PLANNING
Creating Your Family Disaster Plan
A disaster can strike quickly and without warning. It can force you to evacuate your location or trap you at home. Your family could be scattered and separated, located at schools, work, home or in cars. How will you find each other? How can you determine if they are safe? Do you know what to do if basic services such as gas, water, electricity or telephones were cut off? By KEITH A. BAKER

INFORMATION TECHNOLOGY
Does Your Disaster Tolerant IT Solution Measure Up?
How well is your computer system protected if a disaster were to occur? This article explores the three ways of configuring computer systems in order to provide disaster tolerance: remote copy, remote computing, wide area clustering. By ROBERT LYONS

 

CHECKLIST
The Challenge Of Getting Back To Business (PDF - Acrobat Reader Required)
In light of recent events, we know that getting back to business as usual is a challenge. Leaders are faced with issues that were once unthinkable. The ramifications are impacting all aspects of business dealings and operations. At this time, it is critical to identify, respond to, and manage the unique risks associated with recovery and business continuity. By Ms. MICHAEL C. REDMOND & JAMES HAMMILL

SURVEY
2002 Consultant Survey



DRJ Featured Columns