| DISASTER
RECOVERY
JOURNAL
P. O. Box 510110
St. Louis, MO 63151
(314) 894-0276
Fax: (314) 894-7474
Internet
www.drj.com
E-mail drj@drj.com
PUBLISHER &
EDITOR-IN-CHIEF
Richard L. Arnold, CBCP
richard@drj.com
SENIOR EDITOR
Janette Ballman
janette@drj.com
MANAGING EDITOR
Jon Seals
jon@drj.com
COPY EDITORS
Richard Sandhofer
richards@drj.com
Pamela Clifton
pamelaclifton@hotmail.com
ADVERTISING
Robert Arnold
bob@drj.com
_____________
Corporate
President/CEO
Richard L. Arnold, CBCP
richard@drj.com
Vice
President
Robert Arnold
bob@drj.com
CONFERENCE COORDINATOR
Patti Fitzgerald, CBCP
patti@drj.com
CONFERENCE REGISTRAR
Merce Knese
mercedes@drj.com
CIRCULATION
Laura Baugh
laurab@drj.com
EXECUTIVE
COUNCIL
Jeff Dato, MBCP, KPMG
John Jackson, IBM Bus. Cont. & Rec. Services
Edward S. Devlin, E.S. Devlin & Associates
James Hammill, CBCP, JMH Consulting Inc.
Pat McAnally, SunGard Availability Services
Belinda Wilson, Hewlett-Packard
INTERNATIONAL
CONTACTS
England: Thom Hetherington
Business Continuity
Phone: 0161-237-1007
thomh@tempus.demon.co.uk
Australia: Anthony J. Harvey
Journal of Business Continuity
Phone: 0011-613-953-0055-8
fax: 0011-613-953-0528
sector@notability.com.au
Japan: Shinji Hosotsubo
Quake Japan Co., Ltd.
Phone: 03-3215-2880
fax: 03-3215-2881
Brazil:
Jose Carlos Ferreira
Disaster Recovery Mercosul
Phone: 55
11 3666-9506
conc2000@uol.com.br
www.drms.com.br
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 CASE
STUDY
When
the Smoke Cleared
Emergency responders and continuity planners had their hands full when
nearly a dozen wildfires erupted in California during mid-October. Communication
between emergency personnel proved to be problematic to some while others
managed new systems without a hitch.
By JANETTE BALLMAN & FRANK MAHDAVI
REGULATIONS
Is
‘Good Enough’ Storage Good Enough for Compliance
The ever-increasing demand for data accelerates the growth of storage
and causes these costs to appear like ripe, low hanging fruit to many
cost-cutters. By DENNIS WENK, CISA, CDP, CSP
COMMUNICATION
A 10-Step
Strategy for Defending E-Mail
In today’s technology-driven corporate world, more people communicate
through e-mail than by any other method, including telephone.
By ALAN J. PORTER, MISTC
PERSONNEL ISSUES
Cyber
Crime: Is Your Company a Target?
It’s not the crisis you know that will kill you; it’s the
one you don’t know. By DR. ALBERT J. MARCELLA
 LESSONS
LEARNED
Chicago
Office Fire Raises Plenty of Questions
The fire, which occured at the Cook County Administration Building on
Oct. 17, 2003, killed six people and injured 15 who were trapped in
a smoke-filled stairwell. By JANETTE BALLMAN
PROJECT MANAGEMENT
‘You
Built What? And it Goes Live Tomorrow?’
In a perfect world, the business continuity planners would be aware
of and involved in all projects. But we don’t live in a perfect
world. By CHRIS ROHRS, CBCP
 LESSONS
LEARNED
New
York Ferry Accident Sends Groups Into Action
The Andrew J. Barberi failed to reduce speed and tore into a cement
dock. This free ride cost 10 people their lives and injured and dismembered
34 others. By DEBORA GILBERT
TESTING
The
Myths of Testing in the ‘Real World’
In our experience, the first rule of testing is that it does not interrupt
production, IT processing or actual profit making business processes.
By MARYLAINE CANAVAN
BUSINESS CONTINUITY
Eight
Tips to Ensuring Sales Remain a Priority
Too often, when crisis strikes, sales are all but forgotten. By TIM
GREGORY & ED MOED
 PERSONNEL
ISSUES
Are
You Hiring Terrorists?
It has been estimated that hundreds of terrorist sleeper cells are waiting
for orders.By DR. LOUIS ROVNER
GENERAL BC
PLANNING
The
20 Truths of Business Continuity
After 20 years of helping organizations with their business continuity
and disaster recovery plans I’ve noticed some of these inescapable
truths that never fail to surface. By GERARD MINNICH, MBCP
COMMUNICATIONS
Taking
Action with Notification
While many companies are investing in new cutting-edge solutions that
can deliver imperative messages by any means necessary, government agencies
lag behind. By BEN LEVITAN
PLANNING ISSUES
Making
Plan Distribution, Usage Easier for Everyone
The old binder in the trunk of a car was always problematic. By ANDREW
WILSON & TERRY BOGYO
 EXECUTIVE
SUPPORT
Four
Steps to Selling Print-to-Mail Recovery
It’s hard to believe in today’s business environment that
any business would operate without a plan to protect the printing and
mailing of critical documents. By JERRY MONTELLA
DATA PROTECTION
Business
Continuity: Key Factors for Success
Someone asked me, “What is the single most important factor in
regard to business continuity in Windows environments?” To be
difficult, I said it was a three-part answer. By JASON BUFFINGTON
BUSINESS IMPACT ANALYSIS
Give
BIAs the Axe with Workshop Approach
The sad fact is, most BIAs are less than effective and lack the critical
data and analysis necessary to make good DR/BC decisions. By DAMIAN
WALCH, CISA, MBCI, CISSP
DATA CENTERS
Choosing
a Location for Your Disaster Recovery Facility
More and more, the new thinking is that a DR site must be within a five-hour
drive. By BILL BICK
NEW TECHNIQUES
Business
Continuity as a Business Issue
With business coninuity becoming an enterprise issue instead of just
IT’s problem, business is finally beginning to view IT as an integrated
part of the whole. By MICHAEL CROY
BEGINNERS
New
Kid on the Block
I’m a 25-year-old newly certified, newly hired, business continuity
coordinator. Hence, here goes nothing.
By MICHAEL BARBARA, CBCP
DATA PROTECTION
Protecting
Your Remote Office Date Using Replication
Recently there has been a growing need among companies to protect their
data – and not just at company headquarters – but at remote
locations. By SHERI ATWOOD
 CASE
STUDY
Without
the Data, There is No Recovery
The stores’ critical sales data must be backed up nightly, and
previously it had been using tape drives to perform this backup. By
HAROLD E. EBBIGHAUSEN
EXECUTIVE SUPPORT
Solving
Communication Problems to Gain Support
When the CEO stops you in the hall and asks, “What’s new?”
the first four words out of your mouth have to be, “I’m
glad you asked!” By JUDITH ECKLES
ANNUAL SURVEY
2004
Consultant Survey (PDF Format)
DRJ Featured
Columns
©Copyright
2003 Systems Support Inc. All rights reserved. Reproduction in whole
or in part in any form or medium without the express written permission
of System Support Inc. is prohibited.
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