Informational Update For August 16, 2012
Are you prepared to ensure ongoing business operations in the event of a crisis? Do you have a clear, executable and rapidly accessible business continuity program?
This live webcast will explain how you can coordinate your approach to business continuity, disaster recovery and crisis management to ensure rapid response. Learn how you can:
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Evaluate the criticality of business processes and supporting technologies through online assessments and business impact analyses
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Coordinate business continuity and disaster recovery plans, business processes, impact analyses and recovery procedures
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Ensure rapid access to test or activate business continuity and disaster recovery plans in the event of a crisis or business disruption
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Centralize reporting and management of all BCM activities, including crisis events that impact employees, customers, stakeholders and mission-critical operations
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Tie BCM activities into your overall governance, risk and compliance program

A CPS Energy Case Study: Emergency Communication from a Utility Perspective - Striving to Meet Increasing Customer Expectations
Free Webinar On Wednesday, August 22, 2012 2:00 PM - 3:00 PM EDT
During this webinar, Anita Bateman from CPS Energy will discuss how CPS Energy, the nation's largest municipally owned energy utility, is leveraging Send Word Now's alerting capabilities in innovative ways to communicate with customers and employees. After an initial implementation in 2011, the CPS Energy team is moving forward to the next phase, implementing employee alerts and beginning the process of implementing Spanish language alerts and customer-specific power outage alerts. Anita will also discuss their most recent customer alert test and lessons learned. CPS Energy is the nation's largest municipally owned energy utility, providing both electric and natural gas service in San Antonio, Texas. CPS Energy serves over 717,000 electric and 325,000 gas customers in and around the 7th largest city in the nation and over a 1,514 square mile service area.

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Quick Links
ONLINE EXCLUSIVE
A rose by any other name
By JOHN GLENN
WHITE PAPERS
ISO 22301: A Framework for Business Process Definition
UPCOMING WEBINARS
Strategic BCP Power Hour: Preparing for the Convergence of Business Continuity (BC) & Risk Management (RM)
September 5 - 2:00 PM - 3:00 PM
Up the Business Continuity Creek without a paddle...Managing a BCP Program with little or no resources
September 13 - 2:00 PM - 3:00 PM
CALL FOR PAPERS 2013
Submit CFP For Spring World 2013 Today! Deadline: 9/24/12
Disaster Recovery Journal, host and sponsor Spring World 2013 invites you to nominate a speaker and/or topic for our conference.
BC Management, Inc's 11th Annual BC Management Compensation & Program Study
"Assessing Business Continuity World-Wide"
BCM COMPENSATION RESEARCH REPORTS - Study participants who complete the BCM Compensation section will receive multiple BCM Compensation Reports
BC TRAINING
New BCI Licensed Level 1 Course The BCI Level 1 Course is a foundation course based on the Business Continuity Institute's "Good Practice Guidelines".
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