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Summer Journal

Volume 27, Issue 3

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September 11, 2012: Message Mapping: Getting The Right Message To The Right Person

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Informational Update For September 11, 2012

Message Mapping: Getting The Right Message To The Right Person


Hello,

Managing a crisis can be extremely complicated. Are you certain that you are sending the right message, to the right person, at the right time in order to elicit the right response? Message mapping is considered by experts to be a critical, incident notification best practice.

Recently, we analyzed first-hand accounts from system administrators and the behavior of message recipients. We also received expert insights from Dr. Robert Chandler, author of the book, Emergency Notification. From this research, we assembled the best practices behind the science of message mapping.

Download the Best Practices for Message Mapping whitepaper to learn:

  • How administrators and recipients react in a crisis

  • How to optimize performance in a crisis

  • How to craft the perfect message, including the 3-3-30 rule

  • How to reach a person, not just a device

Download the Best Practices for Message Mapping whitepaper.




Free Webinars

Up the Business Continuity Creek without a paddle...Managing a BCP Program with little or no resources

Thursday, September 13, 2012 2:00 PM - 3:00 PM EDT (REGISTER NOW!)

In this era of downsizing, or doing more with less, many organizations have reduced or eliminated BC/DR staff and tasked others(who already have a fulltime function) with its ownership. Are you the person who now has the responsibility for business continuity?

Six Secrets to Surviving and Thriving With a Mobile Workforce

Tuesday, September 18, 2012 2:00 PM - 3:00 PM EDT (REGISTER NOW!)

As the line between work and personal life continues to blur more and more, employees are bringing their own smartphones, tablets and laptop computers to the workplace-whether that workplace is an office, an airport, a hotel, home or anyplace else.

Untold Tales, Tips and Tricks About Notification

Wednesday, September 19, 2012 2:00 PM - 3:00 PM EDT (REGISTER NOW!)

If you've ever had to craft an important message in a time of crisis when rumors run rampant, you know how difficult it can be. It's hard to think clearly when the pressure is on, your employees might be in danger, and your company's survival is at stake.

Are you Always Prepared?

Wednesday, September 26, 2012 12:00 PM - 1:00 PM EDT (REGISTER NOW!)

Beyond delivering the information how the person wants it, you should be able to use your phone or smart device to drive agility and ensure that being away from a computer isn't the reason for a longer time to respond or restore normal operations.




BCM World Conference and Exhibition

BCM World Conference and FREE Exhibition

7th to 8th November 2012, Olympia, London, UK

Richard ReedKeynote speaker announced

Richard Reed, Vice President for Preparedness and Resilience Strategy at the American Red Cross and former Special Assistant to the President for Homeland Security and Senior Director for Resilience Policy on the National Security Council, Washington, DC will be delivering the keynote at the BCM World Conference. Read the full press release here.

Business Continuity experts from around the globe ensure an impressive Conference Programme, providing an excellent platform for the exchange of best practice in BCM as well as an essential networking forum for BC practitioners.

Use the discount code: DRJ12 to REGISTER as a delegate and benefit from a 10% deduction off the full delegate price.

A free to attend exhibition plays host to over 50 BCM product and service suppliers as well as an insightful Seminar Programme that runs throughout the two days. REGISTER as a visitor

The BCI Gala Dinner and Awards completes the event.

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Upcoming Events

Spring World 2013 Site Launched

"Charting the Course To True Resiliency"

This three-day event provides many opportunities to view the latest products and newest technology! Attendees can visit a variety of vendors and booths at Spring World 2013. Allow plenty of time for networking. The exhibit hall is the perfect place to make connections and discover new trends in the industry.


CALL FOR PAPERS 2013

Submit CFP For Spring World 2013 Today! Deadline: 9/24/12

Disaster Recovery Journal, host and sponsor Spring World 2013 invites you to nominate a speaker and/or topic for our conference.


DRJ BLOGS

Summer is Coming to an End - That Must Mean It's DRJ Fall World

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FALL WORLD 2012

Exhibitors Booth Guide


BC Management, Inc's 11th Annual BC Management Compensation & Program Study

"Assessing Business Continuity World-Wide"

BCM COMPENSATION RESEARCH REPORTS - Study participants who complete the BCM Compensation section will receive multiple BCM Compensation Reports


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