Spring World 2015

Conference & Exhibit

Attend The #1 BC/DR Event!

Fall Journal

Volume 27, Issue 4

Full Contents Now Available!

Jon Seals

First step in securing Payment Card Data 

DENVER, Colo.ViaWest, the leading colocation, managed services and cloud provider in North America, today announces the launch of its KINECTed PCI Compliant Cloud, a purpose-built, audit-ready cloud solution that was created using industry-leading virtualization and security technology. This service offers protection for companies that accept, store, process or transmit credit card data.  

In a 2013 study, the Ponemon Institute found that thirty-five percent of data breaches identified were the result of company negligence. The study also confirmed that companies with an incident response plan and a strong security posture can significantly decrease the cost per breached record. 

“The importance of choosing the right providers to help transition your company beyond compliance and into a secure infrastructure cannot be emphasized enough,” states Matt Getzelman, Director PCI Practice at CoalFire. “ViaWest’s attention to detail on their compliant cloud solutions and secure infrastructure provides a level of security in which customers can feel confident.” 

“We’ve designed our PCI Compliant Cloud solution from the ground up to satisfy the needs of customers who want to protect themselves against PCI DSS non-compliance,” says Jason Carolan, Chief Technology Officer at ViaWest. “Our virtual private cloud leverages a dedicated, secure network infrastructure that enables data security in the cloud without having to invest in additional hardware, software, or in-house compliance expertise.”

Backed by ViaWest’s team of security and compliance experts, KINECTed PCI Compliant Cloud comes complete with:

  • A fully audited infrastructure
  • Fully staffed compliance department
  • Security solutions to protect beyond compliance requirements
  • 24x7 customer support with highly trained engineers
  • Dedicated account manager
  • 99.9% availability SLA on compute resources
  • 15+ years of architecting individualized customer solutions

The ramifications of PCI DSS compliance extend far beyond organizations in the financial and e-commerce sectors. Businesses of all sizes that accept, store, process or transmit credit card data are impacted. By offering hybrid solutions, ViaWest enables a company to grow over time while only using what it needs. ViaWest’s security solutions and team of experts help to offer protection beyond compliance. For more information about KINECTed PCI Compliant Cloud, visit http://www.viawest.com/cloud-services/cloud-computing/kinected-pci-compliant-cloud.


About ViaWest

ViaWest is the leading colocation, managed services, and cloud provider in North America. We enable businesses to leverage both their existing IT infrastructure and emerging cloud resources to deliver the right balance of cost, scalability and security. Our data center services include a comprehensive suite of fully compliant environments, premium wholesale and retail colocation, private and public clouds and managed services. For additional information on ViaWest, please visit www.viawest.com or call 1-877-448-9378. Follow ViaWest on LinkedInTwitter or visit their YouTube channel.

Customer data, network security and access to the Southeast Network Access Point (SNAP) were key differentiators

ATLANTA – Colo Atl
, the leading provider of network-neutral colocation, data center and interconnection solutions at 55 Marietta Street in Atlanta, GA, announces today that Vault Telephone, a provider of high-grade, low cost voice and data services to carriers, enterprise and government agencies, has joined Colo Atl’s growing list of network operators and service providers.

Citing Colo Atl’s ability to provide N+1 redundancy, access to multiple tier-1 network operators and its SSAE 16 certified facility; the key differentiator was Colo Atl being home to the
Southeast Network Access Point (SNAP). SNAP is a next-generation Internet Exchange (IX) supporting IPv4, IPv6 as well as OpenFlow and Software Defined Networking (SDN).

"Downtown Atlanta is one of the most strategic domestic and international telecom hubs in the world,” comments Tom Hadden, Owner, Vault Telephone. “Considering Colo Atl’s optimal location, direct access to tier-1 network providers, SSAE 16 certification, access to SNAP and no monthly recurring cross connect fees, colocating here was an easy decision.”

Vault Telephone’s voice and data services include US Termination, 800/Toll-Free Termination and Origination Services via SIP, CNAM Services, International Termination, Inter-Carrier Compensation Specialization, and 100Mb Tier One IP Connections.

“We are excited to welcome Vault Telephone to Colo Atl’s continually growing customer roster,” states Tim Kiser, Owner and Founder of Colo Atl. “Vault came to us with a pretty extensive list of colocation, interconnection, redundancy and security demands and we were able to meet them without a problem.”

Established in November 2001, the Colo Atl colocation and Meet Me Room (MMR) facility is located across two floors of 55 Marietta Street in downtown Atlanta, Georgia. Colo Atl is a reasonable, accommodating and cost-effective interconnection environment for more than 80 local, regional and global network operators.

For more information about Colo Atl, visit www.coloatl.com or email info@coloatl.com.

For more information about Vault Telephone, email sales@vaulttelephone.com.


About Colo Atl

Colo Atl, a JT Communications company, is the leading provider of network-neutral colocation, data center and interconnection solutions at 55 Marietta Street in the global telecom hub of Atlanta, GA. Colo Atl provides superior network-neutral colocation, data center and interconnection services at an affordable rate. Colo Atl is a network-neutral environment that allows all types of network operators to securely and conveniently cross connect within a SSAE 16 certified facility. Colo Atl has no monthly recurring cross connect fees between tenants and provides exceptional customer service.

Colo Atl is also home to the Georgia Technology Center (GTC), a live laboratory for network equipment vendors to highlight their optical and electrical hardware and operating systems, and the Southeast Network Access Point (SNAP), which provides next-generation Internet Exchange (IX) solutions, including SDN peering, testing, collaboration and implementation.

Visit Colo Atl online at: www.coloatl.com and follow us on Twitter @ColoAtl.

About Southeast Network Access Point (SNAP)

SNAP is a next-generation Internet Exchange (IX) supporting IPv4, IPv6 as well as OpenFlow and Software Defined Networking (SDN). Its mission is to not only support global peering, but also the collaborative development of an entirely new structure for Internet Protocol network peering. SNAP, located within the Georgia Technology Center, is a public IX built on Brocade equipment and the support of its Founding Members, the Georgia Institute of Technology, Global Environment for Network Innovations (GENI), US Ignite, Southern Light Rail and PeachNet. For more information about the SNAP or to schedule a briefing, contact us at  info@SoutheastNAP.com. Follow SNAP on Twitter @SoutheastNAP.

About Vault Telephone

Vault Telephone is a leading provider of high-grade, low cost voice and data services to carriers, enterprise and government agencies throughout the US. sales@vaulttelephone.com.


Set to deliver NHS organisations a combined IT infrastructure with healthcare data management

ASHTEAD, UK – A new partnership has been formed between healthcare data management specialist, BridgeHead Software and healthcare infrastructure provider, CSA Waverley. The two companies have teamed up to offer NHS customers access to a combined IT infrastructure with enhanced, data management capabilities tailored specifically for the healthcare industry. This joint proposition aims to deliver real value for NHS organisations by offering hardware, software and services - enabling Trusts to fully manage their data lifecycle - from ‘cradle to grave'.

With CSA Waverley and BridgeHead's combined 50 years experience of infrastructure provision and healthcare data management, NHS Trusts can ensure that their complex IT environments remain fully optimised, secure, available, efficient and cost-effective. CSA Waverley will offer BridgeHead's industry leading Healthcare Data Management (HDM) Solution that enables healthcare providers to effectively storeprotect and share clinical and administrative information.

"CSA Waverley has been successfully supporting the IT infrastructure challenges of NHS customers for decades," says Tony Tomkys, Director of Sales, BridgeHead Software. "Working through a number of NHS frameworks, the team has delivered some fantastic projects with West Suffolk NHS Foundation Trust, Medway NHS Foundation Trust and the Health & Social Care Information Centre. In each project, CSA Waverley has selected the very best vendors to provide the perfect solution for the customer. Going forward, CSA Waverley will now have a new proven, healthcare data management solution to add to its portfolio for NHS Trusts."

Steve Nicholls, Sales Director, CSA Waverley  added, "BridgeHead Software is well known for its healthcare specific archiving, backup and disaster recovery capabilities. As a result, they came highly recommended to us by our shared partner HP. Through this partnership, we can employ a fantastic software product to complement our best practice, infrastructure designs and provide NHS customers with an end-to-end, data management and storage solution."

Interactive resources
Healthcare Data Management (HDM) Brochure 
VNA Image Availability Whitepaper 
What Should the NHS Expect from a VNA Whitepaper

Telstra’s multinational customers will benefit from superior connectivity to and from India thanks to a new agreement with Tata Communications, a leading provider of A New World of Communications™. The Network-to-Network Interconnection (NNI) will utilise Tata Communications’ 116 Points of Presence (PoPs), extending Telstra’s reach to tier-2 and tier-3 Indian cities such as Jaipur, Surat and Trichy.

Bernadette Noujaim Baldwin, Telstra Global Enterprise & Services, Head of Connectivity and Platforms Portfolio, said the new arrangement with Tata Communications was part of Telstra’s broader MPLS strategy, which includes NNI agreements in emerging markets that are of high value to customers and the expansion of its own on-net PoPs.

“The latest estimates from a PricewaterhouseCoopers report predict India is set to become the third largest economy in the world by 2030. When you combine this with its young and burgeoning working-age population, you’ve got a compelling consumption boom and a competitive edge that sets Asia's third-largest economy apart from many other countries.”

“With these economic and social indicators in mind, we’re seeing demand for data connectivity throughout India grow as an increasing number of Asian, European and American headquartered businesses look to India for long-term growth opportunities.”

“Telstra is focused on providing services to large multinational companies that are expanding across Asia and the rest of the world, which is why we are leveraging Tata Communications’ deep network footprint to extend our service coverage throughout India and provide customers the same security, redundancy and quality of service offered on the Telstra network,” she said.

Through the partnership, Telstra and Tata Communications have defined roles and responsibilities for the management of the NNI to ensure the seamless delivery and support for services in the region. By leveraging Tata Communications’ domestic infrastructure and global subsea fibre network, users will benefit from reduced latency and increased network availability, empowering them to rapidly access the business services they need.

James Walker, Vice President, Managed Networks Services, Tata Communications, said: “India is a key emerging market, and our position as a company founded in India, coupled with our tier-1 network which circles the globe, allows us to provide international customers with best-in-class performance and coverage across India and beyond. We are pleased to be working with Telstra to provide their customers the high level of connectivity support and access needed for growth and global investment into this key region.”

Today’s announcement strengthens Telstra’s position of operating one of the most scalable networks across the globe, facilitating access to more than 2,000 PoPs in 230 countries and territories.

New WatchGuard Firebox M440 UTM/NGFW makes it easy to apply the right policies to the correct network segment

WatchGuard Dimension™ provides industry first, real-time view into the performance of security policies across segmented networks

WatchGuard® Technologies has launched the WatchGuard Firebox® M440 UTM/NGFW appliance designed to further simplify network security. The WatchGuard Firebox ® M440 features multiple independent ports, removing the need for complex configurations such as VLANs and simplifying the critical process of applying traffic-appropriate policies across multiple network segments – a process beyond the technical reach of many organisations. WatchGuard’s visibility solution, Dimension™, also provides the industry’s only real-time, single-pane-of-glass view to show the effect each policy is having on that segment’s traffic.

“Network security solutions are only good if they’re not too difficult for IT pros to use,” said Dave R. Taylor, vice president of corporate strategy and product management for WatchGuard. “The Firebox M440 makes it drop-dead easy to create segments, map the traffic, create custom policies based on what traffic is in each segment, and instantly see how it affects traffic. Applying the appropriate security policies to the correct traffic flows is what truly defines the success of your segmentation strategy and the Firebox M440 takes the configuration complexity out of the process.”

John Stengel, President of J Stengel Consulting, a network security, management and training firm, stresses that effective segmentation has never been more critical, stating, “The common misconception that strategies such as role-based authentication or basic VLAN switching and routing constitutes effective network segmentation, delivers a false sense of security. With the increased expectation for anytime employee access and advances around embedded Internet devices (IoT) and recent breaches like Target tied to a lack of proper segmentation, it has never been a better time for organisations to re-evaluate how they segment the network and ensure they have the right policies applied.”

The WatchGuard Firebox M440 delivers 25 1Gb Ethernet ports, eight that deliver Power over Ethernet (PoE), plus two 10 Gb SFP+ (fiber) ports. For more information click here: http://www.watchguard.com/wgrd-products/utm/firebox-m440/overview.

About WatchGuard Technologies, Inc.

WatchGuard® Technologies, Inc. is a global leader of integrated, multi-function business security solutions that intelligently combine industry standard hardware, best-of-breed security features, and policy-based management tools. WatchGuard provides easy-to-use, but enterprise-powerful protection to hundreds of thousands of businesses worldwide. WatchGuard products are backed by WatchGuard LiveSecurity® Service, an innovative support program. WatchGuard is headquartered in Seattle, Wash. with offices throughout North America, Europe, Asia Pacific, and Latin America. To learn more, visit WatchGuard.com.

For additional information, promotions and updates, follow WatchGuard on Twitter @WatchGuardTech on Facebook, or on the LinkedIn Company page.

WatchGuard is a registered trademark of WatchGuard Technologies, Inc. All other marks are property of their respective owners.

Global Capacity’s One Marketplace Platform Simplifies Connectivity

  • Global Capacity’s One Marketplace platform allows Granite to further extend its services footprint to over 3 million additional business locations and data centers throughout the US and Canada covered by Global Capacity
  • One Marketplace provides Granite Telecommunications with automated pricing for network connectivity in a matter of seconds, while simultaneously providing transparency into competitive price points and available capacity across multiple access networks and geographies
  • By streamlining the process of off-net service procurement, Global Capacity delivers on its commitment of simple connectivity to customers

CHICAGO, Ill. – Global Capacity, the leading network connectivity company, and  Granite Telecommunications, LLC, the leading national provider of voice, data, and networking services to businesses, today announce Granite’s selection of Global Capacity to be a partner providing Fast Ethernet, Gigabit Ethernet and Private Line connectivity.  Global Capacity’s One Marketplace platform allows Granite to further extend its services footprint to over 3 million additional business locations and data centers throughout the US and Canada covered by Global Capacity.

“Customers choose Granite for our unparalleled customer support and costs savings while offering the best products and the best service nationwide,” remarked Sam Kline, Senior Vice President of Granite.  “One Marketplace allows us to further extend our services footprint and further reduce costs.”

Leveraging Global Capacity’s One Marketplace, Granite is able to procure off-net services to expand its data and IP products designed to suit the communications needs of its business and governmental customers.  One Marketplace provides Granite Telecommunications with automated pricing for network connectivity in a matter of seconds, while simultaneously providing transparency into competitive price points and available capacity across multiple access networks and geographies.  By streamlining the process of off-net service procurement, Global Capacity delivers on its commitment of simple connectivity to customers. 

“Granite is a leading national provider of telecommunications services to businesses and government agencies, and we look forward to partnering with them to deliver solutions that will connect them to customer locations better, faster and easier than ever,” adds Jack Lodge, President for Global Capacity. 

One Marketplace offers customers a competitive advantage by building leading interconnections with networks across a broad range of geographies.  These strategic interconnections are established at high-demand switching locations where available capacity can be aggregated and connectivity to high-demand services can be provisioned both simply and cost-effectively.

Global Capacity’s One Marketplace eliminates the complexity and inefficiency of buying network connectivity by combining an interconnected, aggregated network with a Cloud application that automates the procurement of network services.  One Marketplace streamlines service delivery and ensures the best client experience by providing customers with a single interface through which to design, price and fulfill multi-network, multi-geography requirements, as well as a single contract SLA, bill and point of contact.

To learn more about Global Capacity and its award-winning One Marketplace platform, visit www.globalcapacity.com/one-marketplace.

On Saturday, September 26, 2014 Mount Ontake – 200km west of Tokyo – suddenly erupted, spewing ash and rock over a wide area and killing nearly 50 people (at last count). What’s strange is that this volcanic eruption occurred with no warning – at least that’s what the specialists are saying at this stage. I’m not so sure that’s true.

It’s always been said that Japan has one of the best early warning / monitoring systems in the world due to its location on the Pacific Rim of Fire. If the best monitoring system in the world didn’t catch this, then is the best system even worth it? I mean, these systems are developed to help save lives and provide early warnings to evacuate people and ensure life safety. Yet, that didn’t happen so are the monitoring systems we have in place any good? Are they providing any help at all?

What do we need to do to get to a point that can predict – with sufficient notification – that something is (or could be) imminent? A few seconds won’t cut it and isn’t enough to allow for any communications or sufficient response – unless you’re a race car driver. Should we educate people instead to understand the risks of where they are – like climbing the side of a volcano, which makes up for the vast majority of those that died on Mount Ontake – or do we put trust in systems that can’t predict or measure potential dangers?



So I’m listening to the radio in the car on the way home from work and not surprisingly there’s comments about the current Ebola crisis in West Africa – it is a major headline after all and serious matter. In fact, as I was listening this particular broadcast was talking about the fact that Ebola had made its way to Dallas, Texas from Liberia via a male visitor.

Now, what got me surprised was that commentators and experts were saying that people should be panicked or scared of Ebola (in the Western world anyway) and I agree with them. But then they went on to kind of criticize people for being scared; taking their kids out of school, buying masks and disinfectants. They were saying that people were over reacting and there was no need to do this sort of thing. Yet, when flu season in making the rounds – in schools, office buildings, subway systems and shopping malls – people are blamed for not taking the proper precautions to ensure they don’t catch the flu, getting sick and getting other sick (and taking a flu shot of course). So what’s the difference?

There isn’t a pill people can take to proactively prevent themselves from catching Ebola, even though you can’t catch it from just walking past someone on the street. This is what people will do to protect themselves, to take themselves out of possible harm’s way, I don’t think that’s over-reacting. Yes, buying hazmat suits might be bit overboard but taking one’s loved one’s out of school and not interacting in areas where illnesses can spread – malls, subways etc. – is natural for people. So which is it? Do we protect ourselves proactively or not? Do we ensure our safety and that of our loved ones, or do we continue as if nothing is happening?



A Washington-area hospital announced Friday that it had admitted a patient with symptoms and a travel history associated with Ebola. The case has not been confirmed, but the number of similar incidents around the country and a confirmed Ebola patient in Dallas have spurred concerns about whether U.S. hospitals are as prepared to deal with the virus as federal officials insist they are.

Since July, hospitals around the country have reported more than 100 cases involving Ebola-like symptoms to the federal Centers for Disease Control and Prevention, officials there said. Only one patient so far — Thomas Duncan in Dallas — has been diagnosed with Ebola.

But in addition to lapses at the Dallas hospital where Duncan is being treated, officials say they are fielding inquiries from hospitals and health workers that make it clear that serious questions remain about how to properly and safely care for potential Ebola patients.

A CDC official said the agency realized that many hospitals remain confused and unsure about how they are supposed to react when a suspected patient shows up. The agency sent additional guidance to health-care facilities around the country this week, just as it has numerous times in recent months, on everything from training personnel to spot the symptoms of Ebola to using protective gear.



California Gov. Jerry Brown signed legislation on Tuesday, Sept. 30, to kick-start adoption of next-generation emergency communications technology in the state. But while the law requires state leaders to develop a comprehensive rollout plan, questions remain on how to adequately fund the upgrades.

Senate Bill 1211 orders the Governor’s Office of Emergency Services (OES) to establish a transparent process for calculating how much next-gen 911 technology will cost to implement on an annual basis, including how it sets the statewide 911 customer fee on phone bills. But according to one expert, questions have surfaced across the U.S. about whether states are using their 911 funds appropriately.

Kim Robert Scovill, executive director of the NG9-1-1 Institute, a nonprofit organization that promotes the deployment of next-generation 911 services, explained that some states move 911 money over to their general fund for other purposes. And while that doesn’t indicate a state is ignoring public-safety, he said increased fiscal transparency was a good move to ensure the money is being used properly.