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Summer Journal

Volume 27, Issue 3

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Jon Seals

Reseller switches from NComputing to Userful for reliability, flexibility and affordability
 

Calgary, AB – Userful™, a leading entry-level desktop virtualization company, and Nclouding Co. announced today an agreement whereby Nclouding Ltd. will install Userful Multiplatform with the Atrust m320 zero client device for customers throughout South Korea, as a more fully featured alternative to NComputing L300. Installations have already begun.

The unique architecture of Userful software appliance provides simplicity and performance, seamlessly delivering HD multimedia across a range of displays and operating environments. Userful leverages zero client devices to replace physical PCs at a lower cost than traditional PCs and with a 96% power savings. The browser-managed Userful solution goes beyond desktops powering interactive touch displays, digital signage and video walls.

“We’re very satisfied with the high performance of Userful and the Atrust m320 zero client,” said Michael Chun, founder and chief executive officer at Nclouding Co. Ltd. “The Userful solution can play many 1080p HD videos on YouTube simultaneously with maximum performance.” Chun said, “Nclouding started searching for an alternative virtualization solution when the NComputing hardware wasn’t performing up to our standards”.

“We received a lot of complaints from our customers due to the limited performance of the NComputing L300. In several aspects, the device could not meet our customers’ expectations. So we decided to look for an alternative and chose Userful after due consideration.”

Chun emphasized the value of easy installation and fast set up that Userful provides.

“We found that Userful installs on a host PC with ease and promptness. We also like the intuitive drag-and-drop user interface on the browser-based Userful control center. It is by far the best among those we have tested.”

“Some Userful features, such as not needing a Microsoft™ Windows operating system, greatly attracted us as did the ability to add digital signage. We recently introduced the digital signage to our key hospital client and they decided to adopt Userful immediately.”

With over 1 million virtualized desktops worldwide, Userful provides schools, libraries, small businesses and the world’s largest virtual desktop deployment, with a simple and low-cost desktop virtualization solution that offers significantly greater flexibility and performance than traditional products.

At $199 MSRP, including the device and software, Userful costs less than the NComputing L300 but includes an integrated hypervisor like traditional entry-level solutions like Citrix® VDI-in-a-Box and VMWare Horizon™ View. Userful also offers integrated cloud-client desktops, similar to the Chrome OS built into ChromeBoxes, and supports many other use cases.

NEW YORK, NY – KEMP Technologies announced today the availability of its most powerful offering in the Virtual LoadMaster (VLM) series, the VLM-10G. This new Virtual Load Balancer is ideal for largest virtual infrastructures, giving enterprise customers the ability to scale with their applications and user count. This latest offering gives customer an option to deploy a virtual load balancer where hardware appliances were previously the only viable solution.

KEMP is the leader in application-centric load balancing and this new virtual solution solidifies this position by offering customers extended performance capabilities in a virtual package. As IT continues to transition to more cost effective software-defined data centers, the VLM-10G empowers administrators to be more agile in deployment and delivery of business-critical applications.

The VLM’s high performance and capacity is capable of scaling up to 10Gbps throughput and 12,000 SSL transactions per second (TPS), while taking full advantage of the flexibility and elasticity of the underlying hypervisor it’s deployed on with support for ESXi, Hyper-V, KVM, Xen and Oracle VirtualBox. Additionally, the VLM-10G performance profile will also be extended to KEMP’s offerings for public cloud platforms including Microsoft Azure, VMware vCloud Hybrid Service and Amazon Web Services. As with the rest of KEMP’s LoadMaster family, the VLM-10G offers a comprehensive and versatile set of features while enhancing the performance of deployed applications.

Key Highlights

·         Standard Features: Full Layer 7 ADC functionality including content switching, SSL offloading, application health checking, session affinity, caching, compression, intrusion prevention, pre-authentication and single sign-on.

·         Global Server Load Balancing (GSLB): Expands intelligent load balancing and application delivery beyond a single site to geographically dispersed locations via algorithms capable of selecting the best suited datacenter for client requests.

·         High Performance: Scalability to 10Gbps throughput and 12,000 SSL TPS provides customers with a compelling virtual ADC alternative to mainstream hardware solutions.

·         Versatility: Supports the widest variety of platforms such as VMware, Hyper-V, Xen, KVM, and Oracle VirtualBox.

“With KEMP continuing to advance its software offerings, the introduction of the VLM-10G is a testament to the boundaries we are consistently seeking to push. KEMP’s Virtual LoadMaster family is the industry standard for businesses seeking to deliver application services in virtualized environments,” said Peter Melerud, co-founder and EVP of product management, KEMP Technologies. “The VLM-10G reinforces the forward moving standard at KEMP and enables businesses to deploy and take advantage of the software-defined data center.”

About KEMP Technologies

KEMP is the leading provider of load balancer software used by over 22,000 enterprises and organizations that depend upon e-commerce, web and collaboration applications for their long-term success. KEMP helps companies rapidly grow their operations by providing 24/7 application availability, better web performance and secure operations – while providing platform flexibility across hardware, software and cloud ADC solutions.

KEMP's LoadMaster ADCs cover Layers 4-7 load balancing, SDN compatibility, web application firewall, content switching, server persistence, SSL offload/acceleration, and application front-end capabilities (caching, compression, IPS), including one full year of product support services, delivering industry-leading price/performance advantages.

The company is headquartered in New York City with significant operations in Limerick, Ireland. For more information, visit KEMPtechnologies.com, or call at +1 646-374-0060.

Equinix broadens reach for cloud service providers by enabling direct access to enterprise customers and network service providers

REDWOOD CITY, Calif. – Equinix, Inc. (Nasdaq: EQIX), the global interconnection and data center company, today announced that CloudSigma, a public cloud Infrastructure-as-a-Service (IaaS) provider with advanced hybrid hosting solutions, is the latest cloud service provider to join the Equinix Cloud Exchange™. Enterprises now have access to CloudSigma services across the globe via the Equinix Cloud Exchange, an advanced interconnection solution designed to accelerate cloud adoption and performance, enabling hybrid-cloud IT through secure, on-demand access to multiple clouds and networks across the globe.

Highlights / Key Facts

  • Leveraging the Equinix Cloud Exchange enables CloudSigma to solve the business challenge of providing private cloud access to enterprise customers in an automated, high-performance and cost-effective manner.
  • With Cloud Exchange, CloudSigma is able to establish standardized business processes globally, lowering operational expenses, while also benefiting from automated ordering and provisioning, which reduces the time to onboard customer network connections.
  • CloudSigma will gain access to private networking services, and the ability to easily interconnect with service providers and enterprises stationed on the Cloud Exchange.
  • Equinix's Silicon Valley SV5 data center is the initial Cloud Exchange connection point for CloudSigma. As a customer of Equinix, CloudSigma has benefited from increased flexibility, scalability and reduced time to market - while enabling the company to win new business via Equinix's vast business ecosystem.
  • Equinix is continuing to expand its marketplace with growing cloud service providers joining the Cloud Exchange to conduct business with enterprises and network service providers, including tw telecom, Level 3, Ciena and more.
  • The Equinix Cloud Exchange is currently available in 17 markets globally - Hong Kong, Singapore, Sydney, Tokyo, Silicon Valley, Washington D.C., New York, Toronto, Seattle, Los Angeles, Atlanta, Dallas, Chicago, London, Paris, Amsterdam and Frankfurt - with plans to expand to 19 markets by the end of 2014.

Quotes

  • Jim Poole, vice president, service providers, Equinix:

"We are excited to welcome CloudSigma to the growing number of cloud service providers who have joined the Equinix Cloud Exchange. CloudSigma's unique flexibility, resource provisioning and private patching capabilities will make it an attractive option for enterprises in the Cloud Exchange. By working with innovative companies like CloudSigma, we continue to expand the breadth of cloud services available across Platform Equinix - ensuring enterprises have the necessary resources and interconnection options needed to confidently meet business demands."

  • Robert Jenkins, CEO, CloudSigma:

"By providing enterprises with direct, private access to our public cloud, we are able to significantly enhance performance and security, while capitalizing on Equinix's global footprint. We are actively expanding our partnership with Equinix across new geographies and joining the Equinix Cloud Exchange will enable us to extend our reach even further. Now, more enterprises and network service providers will be able to use our services in an even easier and cost-effective way."

Additional Resources

About CloudSigma
CloudSigma is a pure-cloud infrastructure-as-a-service (IaaS) provider that's enabling the digital industrial economy through its highly-available, flexible, enterprise-class hybrid cloud servers and cloud hosting solutions, both in Europe and the U.S. CloudSigma is the most customizable cloud provider on the market, giving customers full control over their cloud and eliminating restrictions on how users deploy their computing resources. With CloudSigma, customers can provision processing, storage, networks and other fundamental computing resources as they please, as well as extend private networks out of existing infrastructure and elastically into CloudSigma's IaaS cloud to create easy to manage and transparent hybrid cloud solutions. For more information, please visit www.CloudSigma.com or find the company on Twitter, Facebook, LinkedIn and Google+.

About Equinix Cloud Exchange
The Equinix Cloud Exchange is an advanced interconnection solution that enables seamless, on-demand and direct access to multiple clouds, across multiple networks around the globe.  By combining the automated interconnection of cloud, network and managed service providers with advanced service orchestration for the first time, the Equinix Cloud Exchange provides enterprises with simple, scalable, direct access to the multiple cloud services they need to build highly flexible hybrid cloud solutions.  This removes the security, performance and vendor lock-in concerns holding many organizations back from fully adopting and reaping the benefits of cloud services.  For more information on the Equinix Cloud Exchange, please visit www.equinix.com/solutions/by-services/interconnection/exchanges/equinix-cloud-exchange.

About Equinix
Equinix, Inc. (Nasdaq: EQIX), connects more than 4,500 companies directly to their customers and partners inside the world's most networked data centers. Today, businesses leverage the Equinix interconnection platform in 32 strategic markets across the Americas, EMEA and Asia-Pacific. www.equinix.com.

Appliance-Free Solution Offers Cloud Server Image Backup, Full Spectrum of Physical & Virtual Backup and Recovery Options

 

SUNNYVALE, Calif. – Today launched its new DataProtect 4.5 cloud backup and disaster recovery (DR) solution, allowing users to make full server image backups without requiring an appliance or a local staging drive. The new solution is the first SaaS-based service to deliver complete cloud backup and DR - from files to databases to server images - directly to the cloud, with integrated WAN acceleration for optimal transfer speeds.

Tweet this: @zettanet launches first direct to #cloud saas-based server image #backup with built-in WAN acceleration

The appliance-free approach enables customers to start recovering data immediately after a disaster without needing to wait for replacement hardware, as well as offering reduced deployment times and maintenance costs. With 279 percent customer growth in the first half of 2014, Zetta.net has seen rapid adoption by organizations looking to replace older, complex tape- and appliance-based backup systems with faster, more flexible alternatives.

New features of Zetta.net DataProtect 4.5 include:

  • Direct to Cloud Server Image Backup - Users can back up and sync full server images directly to the cloud without an appliance or local staging drive, resulting in faster, more efficient backups.
  • Appliance-free Server Image Recovery - Following a disaster event, users can begin recovery to any location with an Internet connection, rather than waiting days for a replacement appliance.
  • Virtual and Physical Recovery Options - Server images are saved in the Windows-native VHD format, which can be restored on any physical hardware or virtual platform:
  • o   Physical to Physical (P2P):The image is restored to a physical server
  • o   Physical to Virtual (P2V): The image of a physical server is restored as a virtual server
  • o   Virtual to Virtual (V2V):The image of a virtual server is spun up for easy restoration
    • Native VHD Bare Metal Recovery (BMR) - P2P recovery option allows users to restore an entire system to new hardware by leveraging native Windows capabilities, resulting in a less error-prone recovery than traditional BMR methods reliant on third-party OS.
    • SQL Backup Enhancement - The new direct-to-cloud function extends to SQL and Exchange backups, which can now be streamed to Zetta.net's cloud without requiring local disk space.
    • 2-Factor Authentication (2FA) - Zetta.net is offering users an additional layer of account protection with cloud-proven 2FA using Google's Authenticator, which requires both a password and a secondary verification code sent to a specified mobile device for login.  This mitigates the risk of a stolen password, as malicious intruders would be unable to access the account without the secondary code.

"Speed is crucial for data recovery. Extended downtime can have dramatic negative effect, and can sometimes cause a catastrophic business impact on an organization," noted Chris Schin, vice president, products, Zetta.net. "With Zetta DataProtect 4.5, our customers can start recovering their full server images immediately after a disaster, so they can get up and running again as soon as possible."

 

Availability of Zetta.net DataProtect 4.5
The award-winning Zetta.net solution is now in general availability. It includes backup and recovery software for unlimited servers and endpoints, all application and OS plug-ins, secure geo-replicated cloud storage and 24x7 U.S.-based engineer-level support, as well as all future updates or upgrades.

 

About Zetta.net

is an award-winning provider of for small/medium enterprises and managed service providers (MSPs). Its software-only approach with built-in WAN acceleration enables companies to simplify backups, speed data recovery and reduce overall cost.


For more information, visit www.zetta.net orwww.facebook.com/zettastorage. Follow Zetta on Twitter at www.twitter.com/zettanet.

Tags: online backup, cloud backup, disaster recovery, offsite backup, remote backup, server backup, data protection, msp backup

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The Business Continuity Institute is pleased to welcome its first Associate Fellow (AFBCI) since the new grade was created. Having completed a rigorous assessment process, Johannes Muellenberg now has the honour of being able to call himself an AFBCI and gain extra recognition through the use of those letters after his name.

Earlier in the year, the BCI launched its AFBCI grade in order to meet the growing demand of our members, many of whom have contributed significantly to the industry and the Institute but are not yet eligible to become a Fellow. The AFBCI grade sits between MBCI and FBCI and successful candidates must have demonstrated their commitment to the industry through the number of years experience they have, and a commitment to ongoing learning through their participation in a continuous professional development (CPD) scheme.

To find out more information on BCI membership grades, please click here.

No two disasters are ever the same and business continuity practitioners should never base their plans directly on an individual experience, but case studies still provide an extremely helpful tool when it comes to thinking about what organisational disruptions may occur and how they can be dealt with. That is the purpose of a new book titled ‘In hindsight: a compendium of business continuity case studies’ launched in July at Missenden Abbey in Buckinghamshire, UK, a tribute to the venue where the idea for the book was originally conceived.

In hindsight was edited by Robert Clark MBCI and authored by several people from the field of resilience who all (with one exception) came together when studying at Buckinghamshire New University under the tutelage of Philip Wood AMBCI who provided the preface for the book. In his preface he states "I have found it to be an interesting, thought provoking and stimulating collection of studies and I have learned a great deal from reading it. Learning is key to understanding, and understanding allows us to make the right decisions.”

This compendium of business continuity case studies contains fascinating examples showing the diverse range of issues that organisations could have to deal with. With stories ranging from financial crises (collapse of Barings Bank) to industrial disasters (Piper Alpha), from disease outbreaks (SARS) to natural disasters (UK flooding of 2007), from product recalls (Toyota’s 8 million cars in 2009/10) to crowd management (Dusseldorf Love Parade in 2010), this book is packed with case studies of various incidents demonstrating what happened, how it was dealt with and an additional focus on what went well and what didn’t go well.

In explaining why ‘hindsight' is perhaps the perfect theme for a book, Robert Clark highlighted that “we tend not to look back enough on what has happened in the past in order to learn from it. That's why this book is not just about theory, it is about looking at past incidents and identifying how an effective business continuity management system could have made the situation better.”

Disasters will always happen but if we can learn from each one then we can improve on the outcome the next time something similar happens. To find out more about this book, please click here.

http://www.thebci.org/index.php/about/news-room#/news/hindsight-is-a-wonderful-thing-90286

August 15, 2014

BCI Asia Awards

The 2014 BCI Asia Awards took place on Thursday 14th August at the 12th Asia Business Continuity Conference in Singapore. The BCI Asia Awards are held each year to recognise the outstanding contribution of business continuity professionals and organizations living in or operating in China, Tibet, Hong Kong, Japan, Macau, North Korea, South Korea, Taiwan, Mongolia, Philippines, Malaysia, Singapore, Laos, Thailand, Vietnam, Brunei, Myanmar (Burma), Cambodia, East Timor, Indonesia.

The Winners of the Awards were:

Business Continuity Provider of the Year (Product)
ezBCM

Business Continuity Team of the Year
Maxis Berhad

Business Continuity Innovation of the Year
Bluezoo

BCM Manager of the Year
Khalid Ahmed Bahabri

BCM Newcomer of the Year
Sachin Kumar

Congratulations to all the winners and well done to all those who were nominated. All winners from the BCI Asia Awards 2014 will be automatically entered into the BCI Global Awards 2014 which take place in November during the BCI World Conference and Exhibition 2014.

(MCT) — Nearly 24 hours after witnessing the devastation himself, Gov. Rick Snyder today declared a disaster for metro Detroit counties in the wake of a historic flood that left a huge path of destruction across the region.

Thousands of flooded basements and raw sewage spills. Wrecked cars. A massive sinkhole. Ongoing traffic nightmares.

Metro Detroit is dealing with all of this — and more. Adding to the chaos, scavengers are now going through water-logged debris that people are putting out on the curb for trash. Where that ends up is uncertain, triggering yet more public health concerns.

The devastation has left local officials exasperated and pleading for help, saying there is no way their communities can handle this on their own. They are in dire need of state and federal aid, they say. And it needs to come fast.

...

http://www.emergencymgmt.com/disaster/Governor-Declares-Flood-Disaster-Southeast-Michigan.html

With the Northern Hemisphere now in the midst of hurricane, typhoon and cyclone season, many businesses have emergency plans in place, plywood to board the windows, and generators at the ready. But a new study from economists Solomon M. Hsiang of Berkeley and Amir S. Jina of Columbia, “The Causal Effect of Environmental Catastrophe on Long-Run Economic Growth,” found it is far more difficult for the overall economy to weather the storm.

As Rebecca J. Rosen explained in The Atlantic, economists previously had four competing hypotheses about the impact of destructive storms: “Such a disaster might permanently set a country back; it might temporarily derail growth only to get back on course down the road; it might lead to even greater growth, as new investment pours in to replace destroyed assets; or, possibly, it might get even better, not only stimulating growth but also ridding the country of whatever outdated infrastructure was holding it back.”

After looking at 6,712 cyclones, typhoons, and hurricanes that occurred between 1950 and 2008 and the subsequent economic outcomes of the countries they struck, Hsiang and Jina were able to decisively strike down most of these hypotheses. “There is no creative destruction,” Jina said. “These disasters hit us and [their effects] sit around for a couple of decades.”

...

http://www.riskmanagementmonitor.com/the-long-term-economic-impact-of-hurricanes/

In 2012, when Superstorm Sandy struck the East Coast, thousands of residents were displaced from their homes. In wake of the panic and chaos, Airbnb, an online platform where people list and book accommodations around the world, saw an opportunity to leverage its existing services for neighbors to help neighbors. During the disaster, 1,400 Airbnb hosts — who typically collect payment for accommodations — opened their homes and cooked meals for those left stranded.

After Sandy, Airbnb reached out to the San Francisco Department of Emergency Management to share what it learned and discuss how it could reach a broader audience during an emergency. Simultaneously, the company was in discussions with officials in Portand, Ore., about an initiative to help civic leaders and community members work together to create a more shareable and livable city.

...

http://www.emergencymgmt.com/disaster/Airbnb-Partners-San-Francisco-Portland-Disaster-Relief.html