The New Orleans' emergency call administration center has a faster, more efficient response to emergencies that improves the flow of information between citizens, multiple agencies and first responders.
Orleans Parish Communication District (OPCD) covers an area with a population of more than 370,000 residents. They handle more than 1 million emergency calls annually, routing requests to police, fire and EMS personnel in the field. Considering its call volume, OPCD needed a better way to connect applications and automate the flow of information. The former system required multiple computers, monitors and programs, making emergency call management often painfully slow and complex.
In 2013, OCPD was selected by Motorola Solutions to conduct the field trial of a new product, eventually named PremierOne Computer Aided Dispatch NG911 Integrated Call Control.
Transaction includes Cintas’ document storage and imaging businesses in 10 U.S. markets
LIVERMORE, Calif. – Rob Alston, CEO of Access, has announced the company’s acquisition of Cintas Corporation’s document storage and imaging businesses in ten U.S. markets. This transaction is the 74th for Access and represents the company’s expansion in its existing markets of Cincinnati, Chicago, Phoenix and Atlanta and the entry into new markets including Miami, Indianapolis, Columbus, Cleveland, St. Louis and Denver. Closing took place on October 31, 2014.
Founded in 2004, Access is recognized as one of the fastest growing and most dynamic companies in the records management industry. The company now has an extensive footprint across the United States and a rapidly growing presence in Latin America.
The Access team is led by CEO Rob Alston and President John Chendo. “We are excited to announce this broad expansion of our business” said Rob Alston. “By adding six new markets to the 32 we already serve, we are now in a position to meet more of our clients’ needs in perhaps all of the cities in which they do business. Moreover, this acquisition adds significant new capabilities and strength to our digital access solutions offering.”
“The U.S. leaders of the Cintas Document Management business will be joining us, including the general managers currently running each of the branches. Executive Chad Bevington will take on the role of Vice President of Sales for Access and Michael Kosegi will become our Vice President, Digital Services,” Alston added. “We are very pleased with the high caliber of all our new team members joining us from Cintas Document Management.”
John Chendo added “This clearly represents a major step forward for Access. Access won’t be slowing down, however, but rather taking this opportunity to fuel continued growth over the long term. As a part of that effort we will continue to search for and identify strategic acquisition opportunities with select records and information management service providers here in the U.S. and internationally.”
Access is the largest privately held records and information management (RIM) services provider in North America. A trusted partner to clients spanning multiple industries and markets throughout the country, Access’ complete suite of services includes records storage and document management, data protection (electronic computer media), digital access solutions, secure destruction and compliance services. The valuable business services Access provides allow clients to focus on their core businesses while reducing the costs and risks associated with document retention, management and final disposition. For additional information, visit http://www.informationprotected.com/.
About Cintas Corporation
Headquartered in Cincinnati, Cintas Corporation provides highly specialized services to businesses of all types primarily throughout North America. Cintas designs, manufactures and implements corporate identity uniform programs, and provides entrance mats, restroom supplies, first aid, safety and fire protection products and services. Cintas is a publicly held company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of the Standard & Poor’s 500 Index. For additional information, visit http://www.cintas.com/.
While You May be Concentrating Your Efforts on Recovery after an Incident, Be Sure that Information Provided to the Media is What You Want Publicized
Part One of Three Regarding Your Crisis Communications
I recently had the pleasure of attending the 6th. Annual Business Continuity Symposium held in Rochester, New York, and sponsored by the Eastern Great Lakes Chapter of the Association of Contingency Planners (EGLACP). Chapter President John J. Luce and his organization staff lined up some great speakers and set a record for the number of sponsors attending the annual event.
The lead speaker was James W. Satterfield, President, COO and Founder of Firestorm Solutions, LLC, whose session was entitled “Crisis Management Reality Check: Consequence Management Lessons Learned After a Crisis”. At the start of the session, Mr. Satterfield asked “Have You Heard the One About Cannibalistic Rites Being Performed on a Major College Campus?“
By Shailendra Singh
Organizations today are presented with an ever-growing number of challenges, compounded by the speed of technological change and evolution, all of which act together to increase business risk.
In such an unpredictable environment, the ability to weather market and technological and financial stress is critical to sustainability. Reactive corporate disaster recovery is no longer sufficient. Resilient systems and processes that keep businesses running as usual during any crisis are the key to retaining competitive advantage.
One of the biggest issues facing organizations today is a plethora of unpredictable disruptions that have the potential to seriously destabilise business.
BSI has launched PAS 7000, a universally applicable supply chain information standard for suppliers and buyers at organizations of all sizes around the globe. PAS 7000 ‘Supply Chain Risk Management- Supplier prequalification’ helps answer three key questions relating to any organization’s supply chain partners: Who are they? Where are they? Can they be relied upon?
The standard draws on the collective expertise of 240 professionals drawn from global industry associations and organizations, and it addresses product, process and behavioural criteria for supplier prequalification.
PAS 7000 has been created in response to industry demand, with three quarters of executives considering supply chain risk management important or very important (1). As supply chains increasingly span continents, and brands become ever more exposed due to the demand for increased transparency, the challenges for procurement teams to assess the suitability of suppliers increases. 63 percent of EMEA companies have experienced disruption to their value chain due to unpredictable events beyond their control in the last 12 months, at an average cost of £449,525 per incident per company (2).
PAS 7000 provides companies with a uniform set of common information requirements that reduces duplication of effort in completing tender forms and aids procurement in bringing consistency to the supplier base. It establishes a model of governance, risk and compliance information for buyers to pre-qualify suppliers and confirm their intention and ability, to adhere to key compliance requirements. This in turn helps organizations make an informed decision about whether or not to engage with a potential supply chain partner.
For further information and to download the standard free of charge visit: www.bsigroup.com/PAS7000 (registration required).
(1) Don’t play it safe when it comes to Supply Chain Risk Management – Accenture Global Operations Megatrends Study 2015
(2) Dynamic Markets – Managing the Value Chain in Turbulent Times – Oracle, March 2013.
At a Gala Dinner at the Science Museum in London on the 5th November, the Business Continuity Institute (BCI) hosted their Global Awards ceremony, an event to recognise the outstanding contribution of business continuity professionals and organisations from across the world.
The BCI Global Awards consist of ten categories – nine of which are decided by a panel of judges with the winner of the final category (Industry Personality of the Year) being chosen by their peers in a vote. As expected the entries received during the year were all to a high standard and the panel of judges had a difficult task deciding upon a shortlist to go forward to the ceremony.
Inevitably there can be only one winner in each of the categories and those who went home celebrating were:
- Business Continuity Consultant of the Year: Bill Crichton FBCI, Managing Director and Principal Consultant at Crichton Continuity Consulting Ltd
- Business Continuity Manager of the Year: John Zeppos FBCI, Group Business Continuity Management Director at OTE Group of Companies
- Public Sector Business Continuity Manager of the Year: Brian Gray MBCI, Chief of Business Continuity Management at the United Nations
- BCM Newcomer of the Year: Luke Bird MBCI, Business Continuity Executive at Atos
- Business Continuity Team of the Year: Franklin Templeton Investments
- Business Continuity Innovation of the Year: Deloitte
- Business Continuity Provider of the Year (BCM Service): Continuity Shop
- Business Continuity Provider of the Year (BCM Product): ezBCM
- Most Effective Recovery of the Year: Bank of New Zealand
- Industry Personality of the Year: Chittaranjan Kajwadkar MBCI
Steve Mellish, Chairman of the BCI said: "The geographical range of winners at tonight's awards is a sign of just how the industry is developing internationally and how global an organisation the BCI is. The high standard of entries we received gave the judges some very difficult decisions to make so my congratulations go to everyone who won for what is a tremendous achievement."
The BCI Global Awards are held annually and coincide with the BCI World Conference and Exhibition, one of the premier events in the global industry calendar. Held over two days, the conference features fifty exhibitors, a similar number of speakers and close to a thousand visitors.
The world turns and things change – and that includes computer hacker approaches too. The immediate threats of malware and cybercriminals are relatively well-known. Phishing emails are designed to get you to click right away on a hacker’s link. Worms burrow through systems, always on the go. Viruses in that free software you should not have downloaded replicate and ravage. But now there’s a new menace with a different approach. Instead of attacking your system now, some hackers are making themselves at home for the longer term. They enter by stealth and lie low. Then they start to use your computers – just like they were their own computers. Welcome to the Advanced Persistent Threat or APT for short.
The goal of the Advanced Persistent Threat is typically not to do damage, but to steal data. The most sophisticated APTs require considerable effort and expertise, possibly requiring new internal system code. APT campaigns are also part of the spying arsenal of certain governments that can muster the high levels of hacking resources and expertise required.
Big Data is changing things, and not just because it requires shiny, new solutions such as Hadoop or Apache whatsit-of-the-week. As organizations use and assimilate Big Data, the more obvious it becomes that IT will need to reimagine some old standards in the data toolbox.
Why? The obvious reason is standard data tools aren’t designed to handle unstructured or high-velocity data. But there are other issues unique to Big Data that will require us to rethink the tools we’re using to manage, analyze and present the data. Here are two that have been in the news recently:
The Executive Dashboard
Executive dashboards were created over a decade ago to help leaders visualize specific enterprise metrics, such as key performance indicators. Not a lot has changed since then. That’s a problem in the era of Big Data, when insight is gained not so much through route reporting as it is through exploration.
Now that the software-defined data center (SDDC) is nearly upon us, enterprise executives need to start asking a number of pertinent questions; namely, how do I build one, and what do I do with it once it is built?
In essence, the SDDC is more about applications than technology. The same basic virtual and cloud technologies that have infiltrated server, storage and now networking are employed to lift data architectures off of bare metal hardware and into software. But it is the way in which those architectures support enterprise apps, and the way in which the apps themselves are reconfigured to leverage this new, more flexible environment that gives the SDDC its cachet.
Until lately, however, the application side of the SDDC has been largely invisible, with most developments aimed at the platform itself. Last week, however VMware announced an agreement with India’s Tata Consulting Services (TCS) to develop pre-tested and pre-integrated applications for the SDDC. Under the plan, TCS will provide architectural support and operational expertise to help organizations transition legacy apps into virtual environments powered by VMware solutions, namely vSphere, NSX, Virtual SAN and the vRealize Suite. The deal also calls for the creation of a Center of Excellence to link data centers in Milford, Ohio and Pune, India to handle beta test and workload assessment functions.