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Spring Journal

Volume 28, Issue 2

Full Contents Now Available!

Jon Seals

Transportation departments spent more than $1 billion since last October plowing highways, salting roads and coping with winter weather, according to a new survey.

The tally of 23 states, conducted by the American Association of State Highway and Transportation Officials (AASHTO), put the total cost at more than $1.13 billion. The full costs are higher, as several snowy states did not provide figures for the survey. 

This the first year that AASHTO conducted the survey. The most recent winter was milder in much of the United States than the one before, but the impact varied by region.

Pennsylvania spent the most of any state in the survey, with expenses of $272 million. The state transportation department estimates it took 2.5 million man hours to respond to the storms.



For SAP, the rise of the Internet of Things (IoT) is not so much about connecting things to the Internet as it is automating business processes.

At the recent Sapphire Now conference, SAP outlined how it will make use of a lightweight implementation of the SAP HANA in-memory computing platform to push both transaction processing and analytics as far out to the edge as possible via a cloud-enabled IoT service running on top of SAP HANA.

But Michael Lynch, global co-lead for IoT at SAP, says that’s really only the first step. The second step is to then begin moving from the realm of predictive analytics to a world where prescriptive analytics enable business processes to be dynamically adjusted in real time. For example, the appearance of a tropical depression off the coast of North America would change flight schedules, which would then trigger the sending of an alert to passengers, and also dispatch a car service to pick up passengers to bring them to the airport at the new time.



(TNS) — The Department of Defense raised the security level Friday at military bases across the United States in response to growing concern that they could be targeted for attack.

Under Force Protection Condition Bravo — the third of five security levels — more guards may be deployed at base entrances, and people and goods entering bases are likely to be subjected to closer scrutiny.

A spokesman for U.S. Northern Command said it's the first time the security level has been raised nationwide since Sept. 11, 2011, the 10th anniversary of the attacks on New York and Washington.



E-commerce business models have many advantages over brick-and-mortar retailers, including lower overhead, more flexibility in product and price testing, and more opportunities to manage inventory at optimal levels based on shopper behavior and current web analytics. However, an e-commerce business can’t escape all the realities of merchants with physical storefronts—including shoplifters.

Here are six tips for preventing virtual shoplifters:



Monday, 11 May 2015 00:00

Hail Claims Add Up During April

We’re reading about the economic and insurance impact of severe thunderstorms in the United States in April 2015, as reported by Aon Benfield’s latest Global Catastrophe Recap report.

Five separate thunderstorm events in central and eastern parts of the U.S. caused expected insured losses of $2 billion, including more than $750 million from one event alone.

What was the $750 million event?

A widespread multi-day severe weather outbreak that hit central and eastern parts of the U.S. from April 7-10, leaving at least 3 dead and dozens injured.



Tech career news this week included taking a fresh look at roles in cybersecurity, imagining what a day without data would be like, new hiring problems in Silicon Valley and more.

Cybersecurity Hiring Hot – and Cool

Hiring in security-related IT positions has been strong for awhile now, and Ben Johnson, chief security strategist with Bit9 + Carbon Black, says demand will continue to be high for several reasons, not the least of which is that mainstream culture is making the job look cool. In “Latest Cybersecurity Crisis: Where’s the Talent?” Johnson shares advice for those who want to break into the area, and those responsible for doing the hiring, including how to leverage existing skill sets and how to redefine roles and team needs.



The data industry is naturally buzzing about the new Tesla Powerwall battery. As a relatively low-cost means to capture and store energy, it makes not only an effective back-up solution but also a means to utilize solar, wind and other renewable sources during long periods of inactivity.

But as with any solution, there are always a few trees in the forest, and with batteries we run the very real risk of simply trading one set of problems for another.

Tesla, of course, is not the first company to develop a high-capacity battery solution, nor is it the first to utilize lithium-ion (Li-ion) as the primary power source. But if initial claims are true, the company has come up with a reliable, easily deployable solution capable of hitting a very reasonable price point of about $350 per kWh, which should make many facilities managers jump for joy. These costs, however, do not include installation, maintenance and other factors, so organizations will need to do some number crunching before signing on the dotted line.



Global insurers’ level of satisfaction with their enterprise risk management (ERM) performance grew by 10 percentage points over the last two years (63% compared to 53%). This was highlighted by a 16-percentage-point increase in Asia Pacific (51% compared to 35%) and less pronounced in North America and Europe (with a seven-point increase), according to Towers Watson’s Eighth Biennial Global Enterprise Risk Management Survey.

According to the survey, 74% of global insurers said their executives and board members view the risk management function of their enterprise as an important strategic partner that adds value to the business. Notably, carriers that share this view are almost twice as likely to say they’re satisfied (73% compared to 38%) with their company’s ERM performance compared to those that believe ERM is merely a provider of risk assurance (18%) or for regulatory compliance (8%).

Insurers’ opinions of their ERM program were determined by factors such as clear links to business goals. In fact, carriers with ERM functions that are well integrated into their business planning noted higher rates of satisfaction (82%) than those without an integrated strategic plan (53%). Similarly, those with a risk appetite framework linked to specific risk limits expressed higher rates of satisfaction (76%) than their peers with no framework in place (50%).



NEW YORK – Sabey Data Centers announced today that it has received its certification to participate in Open-IX www.open-ix.org the independent and self-regulated organization that fosters the development of critical data center interconnection and Internet exchange technical and operating standards.

Founded in 2013, Open-IX promotes uniform specifications for data transfer and physical connectivity; creates resiliency to improve reliability; and certifies Internet exchanges and data centers that meet its community developed standards. Its membership consists of data center operators, Internet exchanges (IXPs) and Internet service providers (ISPs), as well as end users.

Open-IX exchange operators agree to rules that ensure neutrality and add consistency to exchange pricing. The organization also endorses data center providers that its certified exchange operators are encouraged to use.

John Sabey, President of Sabey Data Centers, said, “We believe that Open-IX levels the playing field and encourages competition among data center providers. The Open-IX model creates neutral, member-governed exchanges that allow participants to trade traffic. Open-IX spreads exchange operations across multiple data centers in a market. This allows users and carriers the ability to connect and peer traffic not only in New York City but across the United States and Europe and to potentially avoid legacy building risks and expense.”

Open-IX includes as members the DE-CIX and the Amsterdam Internet Exchange (AMS-IX), both of which have points of presence at Sabey’s Intergate.Manhattan data center in lower Manhattan.

DE-CIX launched a point-of-presence (POP) of its DE-CIX Apollon interconnection platform within Intergate.Manhattan in 2014. DE-CIX’s Apollon platform provides the infrastructure for direct and settlement-free IP interconnection among Internet service providers (ISPs), known as peering.

Sabey’s proprietary IGX fiber network provides DE-CIX with two redundant links on diverse routes to connect 375 Pearl Street and DE-CIX at 111 Eighth Avenue and 60 Hudson Street. The new DE-CIX POP allows all Sabey tenants to take advantage of DE-CIX’s Ethernet interconnection options.

AMS-IX launched its point-of-presence at Intergate.Manhattan in 2014. AMS-IX New York is a neutral Internet exchange, offering high quality IP peering and interconnectivity services in the New York/New Jersey area. AMS-IX New York is built according to AMS-IX’s successful and proven European business model, and spans several locations.

DE-CIX is pleased to have infrastructure deployed at Sabey’s Intergate.Manhattan facility,” stated Frank Orlowski, CMO at DE-CIX. “They offer excellent data centers and facilities. More important, Sabey also offers great support and response times, which is critical for networks that want to quickly establish and deploy peering relationships.”

About Sabey Data Centers

With a portfolio of more than three million square feet of mission critical space, Sabey Data Center Properties is one of the oldest and largest privately owned multi-tenant data center owner/developer/ operators in the United States. Sabey specializes in scalable, custom-built solutions including data center ready shell space and fully turnkey data centers managed by Sabey’s award-winning critical environment operations team. Consistently recognized for its reputation for operational excellence through its world-class data centers and sustained uptime, Sabey boasts one of the most sterling tenant rosters in the industry. .

'Transform to Better Perform' Initiative Brings Business and IT Leaders Into Multilevel Global Discussion on Imperatives and Pathways to Next Generation Data Centers and Lower Cost, More Adaptive Cloud-Based IT Operations


SAN JOSE, Calif. – The Business Performance Innovation (BPI) Network, a Silicon Valley based organization representing enterprise leaders, today announced a major campaign to explore business imperatives and IT trends reshaping the future of data centers and evolving hybrid IT models. The wide-reaching initiative will embrace multiple global partners, communities and stakeholder groups to develop insights and discussions in identifying a new emerging model for agile, business-responsive IT delivery and next-generation data centers.

The BPI Network's new "Transform to Better Perform" campaign incorporates a multiplicity of open channels of insight and conversation for change-oriented business and technology leaders, as well as data center and IT professionals. The Transform program includes a global advisory board of senior business and IT leaders. It features a content-rich portal, www.reinventdatacenters.com, where visitors can contribute ideas, access original and aggregated content, participate in ongoing conversations, take part in important surveys and polls, download new reports and whitepapers, view videos on TransformTech TV, and join a vibrant new innovation community. The initiative will also include regional executive roundtable discussions, webinars, and appearances and interactions at IT and business events worldwide.

The Transform to Better Perform program is made possible through a sponsorship by Dimension Data, a global leader in the planning, provisioning and management of next-generation IT infrastructures and services. Dimension Data is also contributing thought leadership and commentary to help fuel this global conversation about business-responsive IT transformation. Other contributions will come from DatacenterDynamics, a global expert on data center trends, operational improvement and professional skills development, as well as other partners.

The program's introductory report, "Accelerate How You Innovate: Data Center Evolution in the Era of the Cloud," is available for complimentary download on the Transform to Better Perform web site. The report is based on interviews with executives and technology experts around the world and finds organizations are moving steadily toward a new hybrid model for data centers and networks that embraces the cloud.

**Download the report here: www.reinventdatacenters.com/accelerate-how-you-innovate

"Organizations around the world are in the midst of rethinking their data center and IT strategies to make information and technology more responsive to the needs of business and more efficient in the face of growing requirements," said Kevin Leahy, Group General Manager of Data Center Solutions at Dimension Data. "Enterprises are testing and adopting new hybrid cloud operating models, software-defined processes, managed services, virtualization technologies and more to get much more from their infrastructure, people and processes. We look forward to joining with the BPI Network, DatacenterDynamics, technology partners and enterprise innovators everywhere in having this important conversation." 

"We want to invite executives and IT professionals worldwide to come to reinventdatacenters.com and join in meaningful peer-to-peer and cross-functional conversations on the future of the data center and the new model for business-responsive IT," said Donovan Neale-May, Executive Director of the BPI Network. "Our goal is create a global dialogue that helps define a new model for the data center and IT as a 'Response-Able Business Asset.'"


The Transformation Imperative
The Transform to Better Perform initiative is focused on creating a global conversation about what the BPI Network believes is a new Transformation Imperative for businesses, governments and other organizations worldwide. Global adoption of mobile technologies, the internet, cloud computing, social networks, and other developing technologies has led to explosive growth in new applications and data, creating major market disruptions and opportunities in its wake. Old data center and IT operating models are in need of transformational changes to keep pace and compete in this new technology driven marketplace.

Demonstrating the scope of the transformation challenge and imperative:

  • Some 90 percent of the world's data has been created in just the past two years.
  • Global data center traffic will triple between 2012 and 2017, from 2.6 zettabytes to 7.7 zettabytes.
  • Global technology spending is expected to exceed $3.8 trillion in 2015.
  • Spending on data centers is expected to reach US $185 billion globally in 2015 and $203 billion in 2016.
  • By 2017, two-thirds of all workloads will be processed in cloud data centers, growing at 5x the rate of traditional workloads within the same period.
  • By 2018, three out of four data center workloads will be processed in the cloud.

The BPI Network is engaging with IT and business executives around the world to understand where they are in the journey. While many organizations are early in this transformation, those who are moving ahead are often reaping significant benefits. "We're still at the beginning of the transformation, but the benefits we've reaped already on what we can do with our team, and how we can respond, are exactly what we were hoping to see," says Cary Sylvester, VP for Technology, Innovation and Communication at Keller Williams, the world's largest real estate franchise by agent count, with 700 offices and 112,000 associates in more than a dozen countries around the world. "The business owners are working a lot closer with our product team... We're able to work a lot closer with them to look at the long-term and figure out a solution rather than just trying to keep up."


Global Program Elements

The Transform to Better Perform program will integrate a wide range of content, interaction and dialogue over the coming months. Some key elements include: ReinventDataCenters.com (also ReinventDataCentres.com) is the primary destination for accessing content and information from the Transform to Better Perform program.  Immediately available on the site is a wide range of original and aggregated content, including interviews with leading business and IT executives around the world, special reports, executive surveys and polls, and a new video channel called TransformTechTV. The site will be continuously expanded and refreshed with new content and features relevant to the topic of data center and IT transformation.


Global Reports, Strategic Briefs and Other Content
The BPI Network is engaging with business and IT executives, technology providers and innovators, analysts, authors and academics around the world to develop fresh perspectives and valued content through the program. Its first strategic brief, entitled, Accelerate How You Innovate: Data Center Evolution in the Era of the Cloud, is available here.


Global Surveys are being fielded to gather input and perspectives from both senior business executives and IT organizations. Accessible from the homepage of reinventdatacenters.com, the business leader survey, "Where Can IT Innovation Accelerate Business Transformation," looks at new IT priorities from a strategic business perspective and how well executives rate the innovation levels of their IT organizations. An IT organization survey, Bringing Dexterity to IT Complexity, examines the transformation priorities, obstacles and opportunities from the perspective of IT.


The Frontline Feedback Forum is a new community to be launched this summer designed to enable a new conversation among frontline IT and data center professionals. The Forum will enable an ongoing peer-to-peer dialogue amongst data center and IT professionals, ensuring that frontline professionals have a major voice in the Transform program.


Training, Certification and Job Banks
In partnership with DatacenterDynamics, Transform to Better Perform is offering training and certification programs and a new data center professional job banks accessible from ReinventDataCenters.com. The training program is designed to help both executives and professionals keep pace with the changing skills and knowledge requirements for today's data center and hybrid IT operations.


Executive Roundtables Events and Web Interactions
Transform to Better Perform will hold CIO roundtable discussions in leading cities around the world, including New York, London, Singapore and other locations, and will conduct presentations and interactions at other leading data center and IT events worldwide. In addition, the campaign will be conducting a series of webinars aimed at both executive and IT professionals. Dates and locations will be announced throughout the campaign.


About Dimension Data
Founded in 1983, Dimension Data plc. is an ICT services and solutions provider that uses its technology expertise, global service delivery capability, and entrepreneurial spirit to accelerate the business ambitions of its clients. Dimension Data is a member of the NTT Group. www.dimensiondata.com.


About BPI Network
The Business Performance Innovation (BPI) Network is a peer-driven thought leadership and professional networking organization dedicated to advancing the emerging roles of the chief innovation officer and innovation strategist within today's enterprise. The BPI Network brings together global executives who are champions of change within their organizations through ongoing research, authoritative content and peer-to-peer conversations. These functional area heads (operations, IT, finance, procurement, sales, marketing, product development, etc.) and line-of-business leaders are advocates for innovation as a fundamental discipline and function within 21st-century organizations. They seek to demonstrate where and how new, inventive solutions and approaches can advance business value, gratify customers, ensure sustainability and create competitive advantage for companies worldwide. More information is available at www.bpinetwork.org