The Ebola outbreak in West Africa is taking a horrific toll in human lives on a scale that is unprecedented. It is also happening in a place that makes the whole rescue process an order of magnitude more difficult. Besides trying to save those already infected, aid workers must cope with the fact that the disease moves more easily outwards than medical supplies and vaccines can be brought inwards. The gradual improvement of logistics and transport in the region over the last few decades is having a perverse effect. It is encouraging the spread of infection, but hindering measures to eliminate it. How can this be?
The 1989 Loma Prieta earthquake killed 63 people, injured 3,800 more and damaged 28,000 homes and businesses, including much of San Francisco's Marina district. San Francisco continues to face the threat of earthquakes — and other natural disasters as well, thanks to climate change. These catastrophes can't be averted, but Cyndy Comerford believes good preparation is possible.
As an environmental, planning and fiscal policy manager for the city’s Department of Public Health, Comerford has partnered with the San Francisco-based civic tech company Appallicious to deploy a first-of-its-kind emergency cloud platform to help the city prepare for and recover from disasters.
The technology, called the Disaster Assessment and Assistance Dashboard (DAAD), launched as a pilot project in San Francisco this week for citizens, businesses and government agencies. DAAD was funded with a grant from the Centers for Disease Control and Prevention to help San Francisco reduce poor health from climate change.
(MCT) — Although small, the little black "trauma kits" carried by many University of Colorado police officers and other individuals on campus have the power to save lives in the event of a medical emergency.
For a little over a year, CU has been training students, faculty members and staff members how to use the kits, which contain tourniquets and other potentially life-saving devices.
They're intended to be used by bystanders when emergency medical professionals aren't immediately able to treat victims, such as during an active-shooter scenario.
So far, no one has had to use the kits on campus — and that's a good thing.
Company Joined by Analyst Firm to Review Latest Methods for Early Detection of Sophisticated Network Attacks
DALLAS – Masergy Communications Inc., a global leader in managed networking and cloud services, today announced its live security webinar, "Transform Enterprise Security with Advanced Analytics." Guest speaker, Ed Ferrara, Forrester Research Vice President, Principal Analyst joins Masergy on November 18th, 1:30 PM Central/11:30 AM Pacific to explore the critical issues affecting cybersecurity. The webinar will also explore the latest defense strategies needed to predict, detect and thwart cyberattacks. Attendees may register for the complimentary event at:
The interactive webinar will also feature Masergy panelists Mike Stute, Chief Scientist and Craig D'Abreo, Vice President of Security Operations.
Network and IT security professionals are encouraged to attend and gain valuable insights about:
●Why the overwhelming number of threats will force enterprises to look to big data analytics to strengthen their detection and response capabilities
●How security professionals can detect Advanced Persistent Threats (APT) before they adversely impact businesses
●How companies can transform their security posture with the combination of advanced analytics, machine learning and continuous security monitoring
“Network attacks continue to grow in their sophistication and frequency,” says Tim Naramore, CTO, Masergy. “This webinar will serve as a valuable resource for anyone seeking the most advanced methods to detect and prevent data breaches.”
Enterprises can request a free security consultation at www.masergy.com/security.
Masergy owns and operates the largest independent global cloud networking platform for enterprises. Our managed solutions help businesses compete in the global marketplace with real-time analytics, unified communications as a service, security as a service and software defined network control. Masergy's patented technology, customizable solutions and unmatched customer experience are why a growing number of global enterprises rely on Masergy to deliver performance beyond expectations. For more information about Masergy visit www.masergy.com or follow us onTwitter@Masergy, Blog, LinkedIn and Facebook.
Avalution’s Business Continuity Management 101 educational video series explores each phase of the business continuity planning life-cycle. Visit avalution.com/bcm-101 to view the series now.
Cleveland, OH – Avalution Consulting – a leading provider of business continuity consulting and software solutions – announced today the release of the Business Continuity Management (BCM) 101: Key Activities and Outcomes educational video series.
The six videos in this series examine each phase in the business continuity planning life-cycle, including:
Business Continuity Program Design
Business Impact Analysis & Risk Assessment
Training & Awareness
Exercising & Continual Improvement
“The Business Continuity 101: Common Questions videos released earlier this year provide a great base for executives recently assigned responsibility of business continuity or practitioners new to the profession to start learning about business continuity,” explains Brian Zawada, Director at Avalution. “However, we wanted to also provide an educational resource that helps explain how to actually go about planning – what activities are included in business continuity planning, how do they fit into the overall development of a program, and what order should they be completed in? These videos provide answers to those questions, and we’re excited to officially release them.”
Visit the Business Continuity Management 101 section on avalution.com to view these videos.
View now: Business Continuity Management 101
About Avalution Consulting
Avalution is the premier provider of business continuity and IT disaster recovery consulting and software solutions. Headquartered in Cleveland, Ohio, Avalution is an ISO 22301-certified firm and maintains a contract on GSA Schedule 70.
Avalution also offers Catalyst, a web-based business continuity software solutions. Available in Basic, Pro, or Enterprise versions, Catalyst combines a simple user interface and on-screen guides with Avalution’s consulting methodology to make continuity planning easy and repeatable for every organization. No long-term contracts are required, and a 30-day free trial is available via bccatalyst.com.
Dell, EMC, Touchpoint Services, Earn Top Honors for Their Customer Experience Efforts
WABAN, Mass. – Temkin Group, a leading market research and consulting firm that helps organizations accelerate customer experience transformation, announces the winners and finalists of its third annual Customer Experience Excellence (CxE) Awards.
The three winners of Temkin Group's 2014 CxE Award are Dell, EMC Corporation, and Touchpoint Services. In addition, the following five organizations were selected as finalists for the award: Aetna, Activision, Crowe Horwith, The Results Company, and Texas.gov.
Organizations submitted nominations for the CxE Awards during October and November 2014 that were evaluated based on three criteria: customer experience transformation efforts, business and customer results, and sustainability.
The CxE Awards were judged by six noted customer experience experts: Ginger Conlon (Editor-in-chief of Direct Marketing News), Shep Hyken (Author and Chief Amazement Officer of Shepard Presentations), Ingrid Lindberg(Customer Experience Officer of Prime Therapeutics), Aimee Lucas (CX Transformist & Vice President of Temkin Group),Bruce Temkin (CX Transformist & Managing Partner of Temkin Group), and Bob Thompson (CEO and Editor-in-Chief of CustomerThink).
The judges were impressed by the high quality of the submissions. Conlon stated, "The companies that stood out to me as CX leaders have a dedicated team, a clear link to business objectives and performance metrics, and customer experience initiatives that extend well beyond the customer service team."
According to Hyken, "When you look at the organizations that are finalists, how can there really be a winner and loser? At this level, everyone is playing at the top of their game – and their customers appreciate it!"
Here are highlights from the winning customer experience efforts:
- EMC Corporation's Total Customer Experience program at EMC works across the enterprise to enhance the company's customer experience by listening to customer feedback, analyzing data, and taking directed action based on that feedback and data.
- TouchPoint Services' business goals, known as Top of Mind Objectives, guide the work of its 6,800 associates, helping them to find inefficiencies and improve patient satisfaction, associate engagement, safety, unity, and budget compliance.
- Dell's CX efforts start with an emphasis on listening to and engaging with customers and employees. Dell enlists different groups from across the company—including engineering, marketing, sales, support, and digital—to make improvements to the entire customer journey.
Lindberg added, "Each and every year, the applicants' strategies and results are stronger and stronger. It is such an exciting time as we continue to see our practice grow and mature. These applicants are proof!"
Last year's winners of the Temkin Group CxE Awards were AIG Asia Pacific, Cisco, EMC, Intuit, and Oracle.
For more information about the winners and the CxE Awards, visit the Customer Experience Matters® blog, atExperienceMatters.wordpress.com.
About Temkin Group: Temkin Group is widely recognized as a leading customer experience research and consulting firm. Many of the world's largest brands rely on its insights and advice to steer their transformational journeys. Temkin Group combines customer experience thought leadership with a deep understanding of the dynamics of organizations to help accelerate results. Rather than layering on cosmetic changes, Temkin Group helps companies embed practices within their culture by building four critical competencies: Purposeful Leadership, Employee Engagement, Compelling Brand Values, and Customer Connectedness. The firm's ongoing research identifies leading and emerging best practices across a wide range of activities for engaging the hearts and minds of customers, employees, and partners. For more information, contact Bruce Temkin at 617-916-2075 or send an email to firstname.lastname@example.org.
Enterprise Risk Visualization software firm demonstrates best-in-class capability and market leadership through proven technology success and customer commitment
LANSING, Mich. – IDV Solutions, LLC today announced it has attained Gold Application Development, Data Analytics, and Data Platform competencies, demonstrating a “best-in-class” ability and distinguishing itself within the top 1 percent of Microsoft’s partner ecosystem.
To earn a Microsoft gold competency, partners must successfully complete exams (resulting in Microsoft Certified Professionals) to prove their level of technology expertise, and then designate these certified professionals uniquely to one Microsoft competency, ensuring a certain level of staffing capacity. They also must submit customer references that demonstrate successful projects (along with implementing a yearly customer satisfaction study), meet a revenue commitment (for most gold competencies), and pass technology and/or sales assessments.
IDV Solution's market-leading enterprise risk visualization (ERV) software platform, Visual Command Center empowers organizations to take command of risk by providing a single platform for risk awareness and response. Visual Command Center integrates a consolidated view of assets—such as buildings, employee locations, corporate events and supply routes—with events that may threaten those assets, such as acts of terrorism, severe weather, civil unrest, and hazardous materials releases. When Visual Command Center detects a potential threat near an asset or employee location, it automatically alerts operators, who can use powerful visualization, filtering, and query tools to assess the threat, and then act to minimize risk.
“These Microsoft Gold competencies again showcase our expertise in and commitment to today’s technology market and demonstrates our deep knowledge of Microsoft technology,” said Mark Morrison, IDV Solutions co-founder and CEO. “We are proud to have received recognition a third time for Visual Fusion and Visual Command Center through multiple gold Microsoft competencies.”
“By achieving a gold competency, partners have demonstrated the highest, most consistent capability and commitment to the latest Microsoft technology,” said Phil Sorgen, corporate vice president, Worldwide Partner Group at Microsoft Corp. “These partners have a deep expertise that puts them in the top 1 percent of our partner ecosystem, and their proficiency will help customers drive innovative solutions on the latest Microsoft technology.”
Attaining the Data Analytics competency demonstrates partner expertise in designing, developing and implementing analytics and data management solutions that allow customers to monitor, analyze and plan business performance based on actionable business insight. Earning the Application Development competency helps partners differentiate themselves as a trusted expert to their customers through development and deployment of commercial or custom applications. Attaining the Data Platform competency demonstrates partner expertise in some of Microsoft’s most in-demand products, including Microsoft SQL Server 2012 and Windows Server 2012 with Hyper-V.
The Microsoft Partner Network helps partners strengthen their capabilities to showcase leadership in the marketplace on the latest technology, to better serve customers and to easily connect with one of the most active, diverse networks in the world.
About IDV Solutions, LLC
IDV Solutions, LLC is the global leader in delivering Enterprise Risk Visualization capabilities through software and services that enable organizations to protect their assets, ensure continuity of operations and optimize performance. Its Visual Command Center software is used in organizational functions such as security, field services, supply chain, and operations. By repeatedly solving key problems for customers in the Global 2000 and government, IDV and its products have earned a reputation for delivering immediate value and building risk resilient organizations. For more information, please visit http://www.idvsolutions.com.
KEMP, Texas – Longtime leader in commercial and industrial grade lighting equipment Larson Electronics continues its commitment to providing high grade lighting equipment to specialty markets with the release of a pneumatic light mast that is extended to thirty feet with an air compressor.
The PLM-30-CCTV-NAC rugged telescoping pneumatic light tower from Larson Electronics is designed to allow operators to quickly and safely deploy 150 pounds of lights, security cameras, and other electrical equipment to heights of thirty feet. The tower is constructed of high strength, heat treated aluminum tubing for strength and durability. It is comprised of five sections and includes a locking top mounting plate for easy removal of mounted equipment. This light boom can be extended to thirty feet for maximum area coverage and collapsed to eight feet to bring equipment closer to the target area as well as for transport and storage. The mast is elevated using an air compressor, not included, and has an air release valve located at the base of the mast which allows operators to lower the tower. The 16/7 AWG wiring is internally routed so no loose wires are exposed in deployment aiding in protection from the wiring to fray or become damaged.
These light masts are typically mounted to trailers or other stable surfaces with an included twelve inch square, ½ inch thick mounting base-plate which has been pre-drilled to accept four mounting bolts (3/4”). A twenty-four inch wide and ¼” thick mounting plate is attached to the upper section of the mast to allow operators to easily support and lift 150 pounds of lights, cameras, and other electrical equipment. Larson Electronics is a manufacturer and as such can custom tailor these units to the customer’s requirements with longer sections and larger mounting plates.
“This pneumatic light mast is equipped with CCTV internal cable for wiring security cameras and other electrical equipment,” said Rob Bresnahan with Larsonelectronics.com. “This mast provides a stable and secure solution to elevate equipment up to thirty feet for maximum coverage.”
Larson Electronics carries an extensive line of light towers, portable distribution panels, explosion proof lights, portable work lights and industrial grade LED area lights. You can view Larson Electronics’ entire line of lighting by visiting them on the web at Larsonelectronics.com. You can also call 1-800-369-6671 to learn more or call 1-214-616-6180 for international inquiries.
LetMobile Provides Most Secure Email on Mobile Devices, Protecting Corporate Data
LONDON — LANDESK, a global leader in delivering user-oriented IT solutions, today announced that Secure Mobile Email by LetMobile, a gateway-based security solution for enterprise mobility, is now integrated with LANDESK solutions and available to existing and new LANDESK customers. With the integration of Secure Mobile Email by LetMobile, which LANDESK acquired earlier this year, the company is continuing to deliver on its strategy as the global authority on user-oriented IT.
LetMobile’s Secure Mobile Email takes an innovative approach to mobile email and data security. Rather than focusing on containing and protecting data on mobile devices, Secure Mobile Email prevents data from being stored on mobile devices. This protects sensitive corporate data in the event a mobile device is compromised in any way, such as if it were lost, stolen or malware-infested, as the data does not reside on the device itself.
Secure email apps often lag behind their native counterparts in both features and usability. Most solutions are so focused on security that the user experience is an afterthought. With Secure Mobile Email, users continue to use the native email app on their device of choice, unencumbered by the additional security provided by the solution.
Secure Mobile Email is a perfect complement to LANDESK’s existing gateway solution, which enables the management of data and data security for laptops. The following are some of the features Secure Mobile Email gives users:
- Seamless user interface. Users no longer need a separate application or container environment. They can access their corporate email right from the native email app on the mobile device of their choice.
- Highest level of security. Secure Mobile Email keeps data tightly secured, using a multi-factor authentication system and keeping corporate data and passwords on the gateway level, off the device so they are not vulnerable if mobile devices are lost or stolen. Each access is also subject to DLP policy and all data transmissions take place over an encrypted channel.
- Cost effective deployment and management. Secure Mobile Email takes only minutes to install and get running and does not require any changes to existing network infrastructure, allowing businesses to scale more easily.
- Auditing and DLP. Give IT administrators and security/compliance officers the ability to configure content-based, context-based and location-aware data loss prevention (DLP) rules to protect company data.
“Users are looking for a frictionless solution,” said Stephen Brown, director of product management, mobility at LANDESK. “LetMobile’s Secure Mobile Email provides a self-service experience that enables users to easily enroll and use the service, without the need for IT to do anything to manage the email app on the device.”
Secure Mobile Email can be used in conjunction with LANDESK Mobility Manager, another mobile device manager client the customer has already deployed, or even without any MDM solution in place.
Prior to its acquisition, Secure Mobile Email by LetMobile was widely used; however, with LANDESK, the solution now has a global reach and has been localized into 11 languages.
About LANDESK Software
LANDESK, the global authority on user-oriented IT, enables users to be their most productive while helping IT embrace the speed of change. Through the integration and automation of IT systems management, endpoint security management, service management, IT asset management, and mobile device management, LANDESK empowers IT to balance rapidly evolving user requirements with the need to secure critical assets and data. With offices located across the globe, LANDESK is headquartered in Salt Lake City, Utah. For more information, visit www.landesk.com.