Spring World 2015

Conference & Exhibit

Attend The #1 BC/DR Event!

Summer Journal

Volume 27, Issue 3

Full Contents Now Available!

Jon Seals

Glendale, CA and Colchester, EnglandEverbridge, the leader in Unified Critical Communications, announced today that it has acquired UK-based Vocal, the leading UK provider of Business Continuity and Communication solutions. The strategic acquisition further elevates Everbridge’s status as the world’s largest provider of emergency notification and critical communication solutions. With the addition of Vocal, Everbridge now offers the broadest product family in the industry, delivered through 12 distributed datacenters, and supported by employees in seven offices in North America, Europe, and Asia. The combined entity will serve more than 2,500 global clients who use the solution to communicate with over 50 million unique end-users every year.

“Our rapidly growing market continues to demand increased global scale and connectivity.” said Jaime Ellertson, president and CEO of Everbridge. “Today’s announcement demonstrates our commitment to creating the industry’s most comprehensive global ecosystem of local support, strategic partners, and world-class solutions for critical communications.”

 Vocal are recognized as Europe’s most trusted innovators, and awarding winning providers of business continuity, emergency notification and incident response solutions. Today, Vocal serves over 1,000 customers across 85 countries including some of the world’s largest employers and central government organizations as well as being selected as the supplier of the Emergency Messaging System for Incident Management at the London 2012 games.  

“We are thrilled to be a part of the Everbridge team,” said Trevor Wheatley-Perry, founder and Managing Director of Vocal. “With two industry leaders joining forces, we are now positioned to provide our customers with the industry’s richest solutions, coupled with the broadest and deepest global support and expertise available.”

Vocal will continue to support its full product line and customers as a wholly-owned subsidiary of Everbridge. The terms of the deal were not disclosed.

For complete details of how Everbridge and Vocal can help you prepare for critical events and emergencies, manage daily incidents, and reduce operational risk and IT downtime please visit www.everbridge.com.


About Everbridge:
Everbridge provides a critical communication suite that helps clients be better prepared, make better decisions, and respond quickly and confidently during disruptive events. When an incident happens, whether it’s anaturaldisaster or an IT outage, we automate communications to ensure that the right messages get to the right people at the right time.  Widely recognized by analysts as the market leader, Everbridge solutions are trusted by clients in all major industries and government sectors to connect with over 50 million people around the world.

CARROLLTON, Texas – Critical Solutions International (CSI) announced today that the Maryland Transit
Administration (MTA) has selected its Intelligent Video Surveillance Solution to provide advanced video security at selected rail stations
within the state's rapid transit network.

CSI is bringing threat detection and advanced security solutions to Homeland Security applications based on its extensive wartime
experience. Upon completion of installation, the company's Intelligent Video Surveillance Solution will result in enhanced security and safety
for thousands of commuters, as well as first responders, while saving time and taxpayer money due to its unique alerting capabilities. The
system actively notifies safety and security personnel of unusual events such as the intrusion of unauthorized areas, unattended luggage,
or loitering. In addition the system stores an enormous amount of digital video data that can be rapidly analyzed (in the case of an
event) through customized searches.

Michael McCormack, CEO of CSI, said, "Security personnel who utilize our intelligence software have found it easy to navigate and access
camera views, retrieve stored video, perform retrospective searches, and define alarm criteria per camera. We are looking forward to seeing
the system fully implemented and are proud to provide this enhanced security capability to the state of Maryland."

CSI's strategic partners bring a wealth of local as well as worldwide expertise. Glynn Wright, CEO of Aralia, stated, "We are pleased to be
working with CSI on phase four of this project, using Aralia's comprehensive and field proven surveillance and security software.
Aralia is dedicated to the task of delivering the most modern surveillance technology to the MTA."

A/C Power and Skyline Technology Solutions of Baltimore will upgrade a number of locations by replacing old analog cameras with digital
technology. Kevin Cosby Sr., President of A/C Power, a minority-owned electrical contractor based in Baltimore Maryland said, "As a member of
the IBEW, NECA and Local 24, we are proud to have the opportunity to install the infrastructure of this important project."

About Critical Solutions International (CSI)
CSI is a world leader in the development, delivery, and service support of security solutions and blast-protected vehicles. An essential supplier of the U.S. security, countermine and humanitarian demining community, CSI's products lead the way in the safe detection and identification of hidden threats. For information about CSI, visit www.c-s-i.com.

Pioneering OEM Solutions Provider for CATV, Telco and Hospitality Industries Leverages DxConsole Software to Ensure Failover, High Availability (HA), Ease of Management and Six-Figure Savings


FORT COLLINS, Colo. – DH2i Company, the leading provider of server application virtualization solutions, today announced that , a premier OEM solutions provider for the CATV, Telco and Hospitality industries, has deployed its ™ software to ensure failover and high availability (HA), simplify management, and dramatically reduce the costs of its Microsoft SQL Server environment.  Vecima's R&D/production, operations and administrative teams now enjoy uninterrupted access to their respective applications and information.  This in turn facilitates the customization and delivery of client-specific solutions in the quickest turn-around time possible.  These capabilities allow Vecima to fully meet its customers' expectations for performance, reliability, delivery and price. 


Vecima's datacenter is responsible for providing the infrastructure and applications that serve as the backbone of the company's entire business operations - from the manufacturing of the its broadband cable, broadband wireless, and hospitality networks solutions to the systems responsible for testing and tracking errors, to supporting financial, operations and administrative functions.  Its primary platforms are Microsoft SQL Server 2008 R2, HP blade servers, and HP EVA4400 storage, together with a variety of homegrown and vendor-purchased applications.  Recently, the datacenter team sought to upgrade its Windows and Microsoft SQL Server Environment, but was unable due to the PolyServe software currently in use.


"We were on an old version of HP that was managing our failover.  Unfortunately, PolyServe has been end-of-lifed and is no longer supported.  The old version of PolyServe that we were running was not compatible with any type of OS upgrade.  Consequently, we were somewhat stuck on Windows Server 2003 and couldn't upgrade to Windows Server 2008.  We were even behind on the latest PolyServe version, as we didn't have the capacity to carry out an upgrade at the time it was available," explained Mark Horseman, Technical Supervisor, Software and Database Services, Vecima Networks.  "And, we were trapped on the SQL Server side too, as we didn't feel that the PolyServe version we were running would be able to adequately update our databases."


Another challenge Vecima faced with its PolyServe environment was in that its nodes were clustered in pairs, so that one system could failover to another.  However, with PolyServe it couldn't continue down the chain.  And, even when a failover completed successfully, it took far too long.


Vecima began to explore the available options.  One solution Horseman considered was switching to the Enterprise Edition of Microsoft SQL Server, but even for a company the size of Vecima, it just didn't make sense from a budgetary or ROI standpoint.


After careful research and a lengthy proof of concept (POC), Vecima decided to opt for the DH2i DxConsole software solution, based on its features, functionality and price.  More specifically, Vecima was sold on DxConsole's failover capabilities - the Vecima team found high availability (HA) easy to implement with its built-in prioritized and automatic failover.  Moreover, by going with DxConsole, they would have an easier to use solution with greater functionality, and would save well into the six-figure range over going with SQL Server Enterprise Edition. 


"Since production deployment, we have had a couple 'hiccups' on the SQL Server side and DxConsole has failed over brilliantly.  It has been fantastic to manage - we don't dread upgrades anymore.  We don't have to worry about the order in which we bring blades back up, like we did before.  We can easily define in DxConsole what our highest priority systems are and make sure they get priority on a machine when they come back up," said Horseman.


"Vecima Networks' dedication to meeting its customers' expectations for quality and unparalled innovation can be witnessed across the entire company - its datacenter being no exception," said Don Boxley, CEO and Co-Founder of .  "With DxConsole, Vecima was able to quickly and easily upgrade its datacenter infrastructure, while saving well into the six-figures over competing solutions."  He continued,  "Today, Vecima can enjoy the benefits of a more efficiently managed IT environment, that ensures its users uninterrupted and accurate data access."


Vecima plans to leverage DxConsole as it continues to add additional databases, update and add to its blades, as well as update its SAN.


To learn more, please read the Vecima Networks case study found at: http://dh2i.com/resources/case_studies/Vecima_Networks.php 


Current DH2i Promotion:

20% off DxConsole for current PolyServe customers (offer valid until June 30, 2014) - click here to learn more: http://dh2i.com/promos/20_percent_off_dxconsole_for_current_polyserve_customers.php 


About Vecima Networks

Vecima Networks provides specialized and custom OEM solutions for the CATV, Telco and Hospitality industries. Its products are used for encryption, decryption, processing, converting and transporting all types of digital media within connected-device ecosystems. FleetLynx™ (), also from Vecima, is a complete fleet management solution enabling dispatchers and managers to monitor productivity of mobile staff through real-time event management.  For further information, please visit: http://www.vecima.com.


About DH2i:

DH2i Company is the leading provider of server application virtualization solutions.  Its software products enable a unified operational model that orchestrates management, across heterogeneous physical, virtual, cloud and hybrid infrastructures.  DxConsole provide individual instance mobility and policy-based monitoring, intelligently automating IT operations and maintaining required performance and availability SLAs. For further information, please visit the DH2i website: www.dh2i.com, call: 970-295-4505 or +44 20 3318 9204, or email: 

March 14, 2014

What Could Be Worse?

If you wear the CIO hat of a very large retail company, what could be worse than to have your site broken into and tens of millions of customers’ information records stolen and … right at the peak of the holiday season? Well, I suppose it could be worse if your organization had recently spent millions to buy the latest in security equipment and software and set up a large, 24×7 monitoring center halfway around the world to monitor the critical alerts from security software … and then when someone 12 time zones away did notice that the organization’s networks had been breached and sent a notice to their overlords in the US, nothing much happened for nearly three weeks while the bad guys were stealing millions of customers’ credit card information and passwords.

Of course, that could be a really big problem. In fact, it might get a CIO, along with a number of underlings, fired after having to testify on nationwide TV before Congress, and after launching a huge internal review to see what really happened and placing blame somewhere other than at the top. And all this might cause any company to lose hundreds of millions in sales and frighten away millions of loyal customers … and three months later it might be on the front cover of one of the US’s leading business journals (see “Missed Alarms and 40 Million Stolen Credit Card Numbers: How Target Blew It“).



Tomorrow, March 15 is enshrined as one of the most famous days of all-time, the “Ides of March”. On this day in 44 BC, the “Dictator for Life” Julius Caesar was assassinated by a group of Roman nobleman who did not want Caesar alone to hold power in the Roman Empire. It was however, this event, which sealed the doom of the Roman Republic as his adopted son Octavian first defeated the Republic’s supporters and then his rival Dictator Marc Anthony and became the first Emperor of the new Roman Empire, taking the name Augustus.

One of the more interesting questions in any anti-corruption compliance regime is to what extent your policies and procedures might apply in your dealings with customers. Clearly customers are third parties and in the sales chain but most compliance programs do not focus their efforts on customers. However, some businesses only want to engage with reputable and ethical counter-parties so some companies do put such an analysis into their compliance decision calculus.

However, companies in the US, UK and other countries who do not consider the corruption risk with a customer may need to rethink their position after the recent announcements made by Citigroup Inc. regarding its Mexico operations.



Network World — Making the leap to SDN? Don't jump in blind. It helps to know what software-defined networking is, first off, and then what it can do for you.

Then it's smart to know all the inner workings of an SDN controller, the differences between products offered by established vendors and start-ups, and whether open source and bare metal switching might be an option. Lastly, learn your own network -- will it even support SDN or require a wholesale rip-and-replace? -- and then learn from your peers about their experiences. Here's an 11-tip guide on how to prep for SDNs:



You would think Big Data would be important to any financial services firm, but it turns out, data integration and management are more pressing problems, particularly for buy-side companies, according to a recent FierceFinanceIT article.

Buy-side companies typically sell investment services such as private life insurance, hedge funds, equity funds, pension funds and mutual funds. Sell-side companies are registered members of the stock exchange and handle direct investments, often for the buy-side companies.

The article quotes executives from DataArt, which builds custom software solutions for financial services and other industries. DataArt executives say only a few buy-side companies are dabbling in Big Data as a way to learn more from social media data. Instead, the real focus for asset managers and midsize firms is preparing data for compliance reports.



CSO — It was 2010 and the monthly ISSA meeting featured speaker was Major Gen. Dale Meyerrose, VP of Harris information assurance at the time. Dale asked if we should teach being a responsible cyber citizen in our schools. Back then I had just started working in a large Public School District that had never before had an information security analyst. I had lots to share about information Security and lots more to learn about educating users in the business of Education!

I think this is a very appropriate term. So how long have you been a responsible cyber citizen? Where did you learn to become one? We all learned how to drive a car and hopefully we are responsible drivers, at least there is training and a test for drivers of automobiles. What about being a responsible cyber citizen? There is no official curriculum in our schools for it? Can you actually cause your country and yourself significant monetary losses or worse, just by not being aware of the dangers that lurk on the internet? The point is, over time malware has become quite sophisticated, what started as a prank in the 1980s is now a multi-billion dollar cyber-crime industry.



In a new study, the Workplace Bullying Institute found that 27% of Americans have suffered abusive conduct at work and another 21% have witnessed it. Overall, 72% are aware that workplace bullying happens. Bullying was defined as either repeated mistreatment or “abusive conduct.” Only 4% of workers responded that they did not believe workplace bullying occurred.

The study found that 69% of the bullies were men and they targeted women 57% of the time. The 31% of bullies who are female, however, overwhelmingly bullied other women—68% compared to 32% who mistreated men in the workplace. Identifying the perpetrators also shed light on how corporate power dynamics play a role in abusive workplace behavior. The majority of bullying came from the top (56%), while only a third came from other coworkers.



Clients Will Receive Extra Incentives to Migrate to Robust Cloud Infrastructures

New York Telx®, a leading provider of global interconnectivity, cloud enablement services and datacenter solutions together with Peak® (formerly PeakColo), an enterprise-class IaaS Cloud provider, today announced two cloud nodes are now online and ready for customers allowing direct access to Telx Enabled Infrastructure-as-a-Service (IaaS) cloud powered by Peak. The new core nodes reside in two Telx data centers, SCL2, a 40,000 square foot data center at 2820 Northwestern Parkway in Santa Clara, California and in ATL1, a 160,000 square foot data center located  at 56 Marietta Street in Atlanta, Ga.

To celebrate the opening of these new cloud nodes, the companies are offering special incentives to clients who establish new cloud service including hybrid configurations, which leverage both Telx colocation and a robust cloud platform powered by Peak. Clients looking to change providers can easily migrate to this secure cloud platform with a simplified plan that includes:

  • Free data transfer to the Telx Enabled Cloud, Powered by Peak
  • Free bandwidth [10 Gbps] until all customer data is seeded in Peak's cloud
  • Free engineering assistance for migration planning
  • This plan is available until June 30, 2014

“We wanted to provide easy ways for clients to utilize cloud computing and with our patented Layer 2 Peak to Peak Direct Connect network technology, both Telx customers and Peak partners can quickly migrate full production and backup environments directly to the cloud,” stated Dave Woodward,  Senior Vice President of Sales for Peak. “The marketplace has positively responded to the enablement of Peak’s cloud within Telx facilities. We look forward to bringing more cloud nodes online in Telx facilities throughout the coming year.”

Peak currently has cloud nodes in 11 unique geographies across the U.S. and Europe offering partners, VARs and distributors flexible ways to connect interchangeably. 

“Infrastructure as a Service continues to be a strong growth area for cloud computing because it provides businesses of all sizes with enhanced capabilities and direct financial benefits,” said Tim FitzGerald, vice president of Avnet Cloud Solutions, Avnet Technology Solutions, Americas “The availability of Peak’s new cloud nodes through Telx provides Avnet’s channel partners in the U.S. and Canada with expanded opportunities to help their customers deploy secure cloud platforms. Our channel partners will be able to leverage these new nodes to address the IT infrastructure challenges of their customers related to business continuity, disaster recovery, storage and networking.”

“Telx enabled cloud services powered by Peak allows clients to access a customizable set of cloud services, managed storage and backup services, while leveraging Telx’s expansive access to leading carriers and global networks,” said Les Williams, Director, Strategic Business Development, Telx. “Partnering with Peak in our strategically located data centers in Santa Clara and Atlanta is just the beginning in our relationship. We are excited about the prospect of expanding our partnership with Peak across any of Telx’s 20 data centers coast to coast as the market needs arise.  Telx is servicing some of the world’s largest network providers and enterprises across a wide range of business verticals and this partnership allows us to respond to increased customer demand for flexible cloud solutions.”


About Peak

Peak® is an enterprise-class Infrastructure-as-a-Service (IaaS) cloud service provider to channel partners. White-labeling Peak’s cloud services as their own, resellers and agents rapidly enter the cloud marketplace under their own brand without capital expenditure, enjoying a faster route to profitability. Peak operates Type II SSAE 16 and SOC 1 & 2 compliant cloud nodes in eight geographies across the United States and in Europe (Silicon Valley, Seattle, Denver, Chicago, New Jersey, New York, Atlanta, and the United Kingdom). Its VMware vCloud® Powered cloud environment contains tens of thousands of virtual machines and multiple petabytes of storage for public, private, hybrid and disaster recovery solutions. Peak offers both Cisco UCS and Open Compute platforms, and is a Platinum-level NetApp Service Provider. For more information, visit www.poweredbypeak.com call (855) 532-4734; or follow us on Twitter or LinkedIn.

About Telx

Telx is the leading domestic provider of colocation, data center support and services within 13 strategic North American markets. With an industry leading 100% Uptime & 100% “On-Time” Service Delivery SLAs, Telx clients build more agile businesses faster with reduced infrastructure complexity and broader reach to new markets. Its 1,200+ clients leverage a carrier neutral 24 Hour Cross Connect guarantee to interconnect to a vast base of high performance global networks. 

Telx is a privately held company, servicing all industry types with dual headquarters in New York and San Francisco. Telx has a total of 20 strategic data centers which include six facilities across the New York / New Jersey Metro area, two facilities in Chicago, two facilities in Dallas, four facilities in California (Los Angeles, San Francisco, and two in Santa Clara), two Pacific Northwest facilities (Seattle and Portland), as well as facilities in Atlanta, Miami, Phoenix and Charlotte, N.C.