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Volume 27, Issue 3

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Jon Seals

PHD Virtual Backup 7 offers new Hyper-V data protection, leveraging the latest capabilities in Windows Server 2012/R2

Columbia, s.c. PHD Virtual Technologies, a Unitrends company, today announced a limited time offer of free virtual backup for Microsoft® Hyper-V®. Available now, PHD Virtual Backup 7 for Hyper-V provides complete data protection for Hyper-V environments free of charge.

Click to Tweet: NEWS: @PHDVirtual launches PHD Virtual Backup 7; new standard in Hyper-V #dataprotection is absolutely FREE http://ctt.ec/g3OSC+ @Unitrends

Powered by the Virtual Backup 7 architecture, this new solution ensures quick access to data with minimal impact on production applications.  Key benefits include:

  • High-speed performance
  • Extensive scalability and simplified management           
  • Multiple recovery methods
  • Environment-wide reporting and interactive dashboards
  • Elimination of extra hardware, software and training
  • Free local backup for Hyper-V

“Being a healthcare system, we are subject to HIPAA regulations requiring quick recovery of data from disks, and PHD Virtual’s backup solution for Hyper-V gives us an ideal way to meet these requirements,” said Aaron Koch, manager of information systems at Northwest Health Systems. “Other solutions we looked at were too complicated, unreliable and not designed to meet the specific needs of a virtual environment. PHD’s innovative approach of using a virtual backup appliance to back up virtual machines is easy to use, highly reliable and has far less impact on the production environment. On top of that, it’s being offered for free.”

Offering complete data protection that leverages the latest in image-based backup technology, PHD Virtual Backup 7 for Hyper-V:

  • Supports all three major hypervisors – PHD Virtual is the only vendor supporting Microsoft, VMware® and Citrix® without requiring agents in the guest virtual machine.
  • Provides advanced reporting – A new Web-based interface features a user-friendly dashboard with advanced reporting for a customer’s entire backup environment.
  • Delivers global deduplication – PHD Virtual Backup 7 for Hyper-V uses built-in, multi-stage deduplication technology that averages a dedupe ratio of up to 25:1 to reduce typical storage requirements by more than 90 percent.
  • Assures block level verification – The solution uses reliable data transfer to detect corrupted data during backup and automatically corrects it.
  • Leverages new v7 architecture – The new v7 architecture provides unique scalability and data management capabilities.

“With this release, PHD Virtual becomes the only agentless virtual backup company to support Microsoft, VMware and Citrix,” said Joe Noonan, senior product manager at PHD Virtual. “This enables our customers to leverage the best virtual backup product with their hypervisor of choice -- at no cost.”

To get PHD Virtual Backup 7 for Hyper-V free, visit http://www.phdvirtual.com/hyper-v-backup/overview. For the company’s latest news and events, go to http://phdvirtual.com/newsandevents, or visit PHD Virtual’s Twitter, Facebook and LinkedIn pages. PHD Virtual’s press releases can also be accessed via the company RSS feed: http://www.phdvirtual.com/rss/news-and-events.xml.

About PHD Virtual Technologies

PHD Virtual provides the best value in data protection and recovery assurance for virtual and cloud environments. More than 6,500 customersworldwide rely on its solutions that reduce the risks and costs of recovery, are easier to use and far more affordable than competitive alternatives. PHD Virtual has been transforming data protection and recovery assurance since 2006. For more information, please visit: http://www.phdvirtual.com/.

All names are trademarks of their respective companies.

About Unitrends

Unitrends provides physical, virtual and cloud-based protection and recovery for every organization’s most valuable assets: its data and applications. Supported by a “crazy-committed” customer service model based on engagement, experience and excellence, the company consistently achieves a 98 percent customer satisfaction rating and delivers the best cost-to-value ratio in the data protection industry. Visit www.unitrends.com.

Leading service provider offers VM Backup-as-a-Service to SMB clients across USA leveraging NAKIVO Backup & Replication Cloud Provider Edition, and reduces licensing costs for clients by 50%, while saving at least 3 hours per client deployment.

CAMPBELL, Calif. – NAKIVO Inc., #1 virtualization data protection software provider, has announced today that American Datacenters – a leading hosting and managed backup/recovery services provider across the US, has chosen NAKIVO Backup & Replication to protect client VMs.

American Datacenters provides data center services for SMB clients in hundreds of locations across the USA, helping them protect data from the challenges of technology. American Datacenters services range from basic colocation to managed on-site backup/recovery, off-site backup, replication, disaster recovery, production virtualization, as well as full outsourcing of production and disaster recovery services.

“Our most distinguished feature is our attention to customer service,” says Michael Marchuk, Senior Technical Director at American Datacenters. “By focusing on hard-working small businesses, we can provide the same level of service you'd expect from a boutique IT services firm but with the national presence and high-end skills that you need to keep your company in business and thriving.”

Businesses can be severely impacted with the loss of data and many businesses don't have the people on staff to keep their data well protected. Since most small and medium sized businesses rarely have virtualization experts on staff, American Datacenters can bring the level of expertise required to ensure client VM data protection processes are in place and frequently tested.

“In the past, we used a number of different products to protect client VMs,” said Michael. “These products were great in their day, but as technology progressed they added too much complexity and baggage to easily implement and support.” The biggest disadvantage of the legacy software products was the need to install and manage backup agents. “Also, the price per server became outrageous as a small business added just one or two servers,” added Michael. “As a result, once the small business purchased a backup product, they didn't keep up with the high support costs and didn't purchase upgrades along the way. They settled for an inefficient process with dated technology because they couldn't afford anything newer.”

The IT team at American Datacenters began looking for a VM data protection solution that would be suitable both for them and their customers. “We have tried several leading data protection products. Each has great features on paper, but many were either difficult to implement, or very expensive when you start looking at the licensing,” said Michael.

As a result of our products investigation and lab testing, the team found the multi-tenant version of NAKIVO Backup & Replication to be the most feature-rich, intuitive, and far and away the easiest solution to implement and support. “NAKIVO provides a technologically advanced solution to back up, replicate, and recover client's VM data at a price-point that our clients can afford. The technology is outstanding and the process to implement the solution couldn't be easier or more straightforward,” said Michael. “We know because we've tried and tested the leading VM backup solutions!” he added.

“With NAKIVO, the licensing costs for the end-users that we support are about half as expensive as our prior product,” said Michael. “From an implementation time aspect, we save at least 3 hours per installation to setup and configure the NAKIVO product over our prior product. That translates into hundreds of dollars of cost savings that we pass along our clients for,” he added.

To license the Nakivo product on a per-VM monthly rental basis and to receive other partner benefits, American Datacenters joined the NAKIVO Cloud Provider Program. Now American Datacenters offers an extremely affordable monthly, per-VM pricing to their clients for VM Backup-as-a-Service with Nakivo, that keeps their clients up-to-date on support and new features while also improving their VM data protection levels and recovery times . “It's a win-win,” said Michael. “They get advanced technology at a price-point that they can afford. And best of all, their virtualized data is better protected!”

    Overview: http://www.nakivo.com/product.htm
    Datasheet: http://www.nakivo.com/Resources/NBR-DS.pdf
    Success Stories: http://www.nakivo.com/customer_successes.htm
    Trial Download: http://www.nakivo.com/en/VMware-Backup-Free-Trial.htm

Headquartered in Silicon Valley, NAKIVO is a privately-held software company that has been profitable since founding in 2012. With more than 1500 customers worldwide, NAKIVO develops and markets a line of next generation data protection products for VMware vShpere ESXi virtualized environments with live applications & databases, including Microsoft Active Directory, Microsoft Exchange, Microsoft SQL, and Oracle. NAKIVO provides one of the most affordable, highly reliable and easiest to use VM backup and replication solution for enabling SMBs to protect, encrypt, compress and deduplicate VM data onsite, offsite and in the cloud. NAKIVO also enables hosting, managed, and cloud services providers to create and offer VM Backup-as-a service, Replication-as-a service and DR-as-a service, to their customers. NAKIVO was the first virtualization backup specialist to offer VM backup to public clouds such as Amazon to SMB customers and multi-tenancy to service providers and enterprise customers. For more information, please visit http://www.nakivo.com.

Research firm cites company among “top dog” vendors who “excel in their current offering and strategies”


WAYNE, Pa. – SunGard Availability Services announces that Forrester Research, Inc., a leading research firm, has listed it among the top providers in two recent reports, The Forrester Wave™: Traditional Disaster Recovery Service Providers, Q1 2014, and The Forrester Wave™: Disaster-Recovery-As-A-Service Providers, Q1 2014.

In two separate first-quarter reports released January 17th, 2014, Forrester cited SunGard Availability Services as one of two providers that “lead the pack” among a dozen vendors offering DRaaS, and among “the top dogs” in delivering traditional disaster recovery services.

In the “The Forrester Wave™: Disaster-Recovery-As-A-Service Providers, Q1 2014” SunGard Availability Services is one of two vendors cited for excelling in current offering and strategies, and who offer “very flexible solutions that cover the entire resiliency spectrum and allow users to pick from an array of standardized offerings to ensure that their needs are met.” Additionally, the report lists Recover2Cloud, SunGard Availability Services’ recovery solution on enterprise-class cloud infrastructure, as a “highly flexible and scalable offering backed by the company’s decades of experience in the disaster recovery market.”

Forrester Senior Analyst Rachel A. Dines, who focuses on serving infrastructure and operations professionals, authored the two reports, which entailed an evaluation of 12 providers of DRaaS and six traditional disaster recovery providers.  In the DRaaS report, SunGard Availability Services received the second highest score among all vendors for its Market Presence, Current Offering and Strategy.

In discussing SunGard Availability Services’ industry presence, the report noted that in the past few years, the company has expanded its recovery services portfolio to include cloud-based recovery offerings, “making its solution suite very comprehensive, from recovery offerings to consulting to BCP [business-continuity plan] software.”

“I believe that Forrester has recognized the superior aspects of our Disaster Recovery-as-a-Service in an industry we pioneered,” said Andrew Stern, SunGard Availability Services CEO. “We remain committed to meet our clients’ changing needs and our Disaster Recovery-as-a-Service offering, Recover2Cloud, is an example of how our expertise ensures the high availability of our customers’ critical data and applications. SunGard Availability Services provides disaster recovery services, managed IT services, information availability consulting services and business continuity management software to over 7,000 clients worldwide.

For additional information on SunGard Availability Services or its Recover2Cloud offering, please visit http://www.sungardas.com

About SunGard Availability Services

SunGard Availability Services provides Disaster Recovery services, managed IT services, information availability consulting services and business continuity management software. With approximately five million square feet of datacenter and operations space, SunGard Availability Services helps customers improve the resilience of their mission critical systems by designing, implementing and managing cost-effective solutions using people, process and technology to address enterprise IT availability needs. Through direct sales and channel partners, we help organizations ensure their people and customers have uninterrupted access to the information systems they need in order to do business. To learn more, visit www.sungardas.com or call 1-800-468-7483. Connect with us on Twitter, LinkedIn and Facebook.

Recovery Point announced that it was ranked as a leader in "The Forrester Wave ™: Traditional Disaster Recovery Service Providers, Q1 2014" report published by Forrester Research, Inc. in January 2014.


GAITHERSBURG, MD – Recovery Point Systems, a leading national provider of integrated disaster recovery and business continuity solutions, announced that it was ranked as a leader in "The Forrester Wave ™: Traditional Disaster Recovery Service Providers, Q1 2014" report published by Forrester Research, Inc. in January 2014.

Six service providers were included in “The Traditional Disaster Recovery Service Providers Report” assessment. Forrester thoroughly evaluated these vendors across 45 criteria, broken down into three main areas: “current offering”, “strategy”, and “market presence.”  

Forrester comments in the report’s profile of Recovery Point include:

“The small but mighty DR service specialist performed extremely well in this evaluation, buoyed by its strong advanced recovery capabilities, transparent pricing policies, and best-in-class service levels.”

“One of Recovery Point’s main differentiators is that it guarantees access to the recovery site where the customer has contracted.”

“Customer service is critical to Recovery Point, and it shows: The Company had the highest level of overall customer satisfaction of participating vendors.”

“I believe that this comprehensive analysis reflects Recovery Point’s differentiators in services and strategy, as well as our focus on customer satisfaction and excellence in service delivery,” said Recovery Point President Marc Langer. “Every member of the Recovery Point team is honored to be recognized as a leader in this industry; more importantly, we are delighted to have achieved the highest level of overall customer satisfaction of participating vendors. We believe our customer support team is the best in the industry, and feel this has been confirmed by Forrester’s independent research.”  

View or Download the "The Forrester Wave™ " Report >

About Recovery Point
Recovery Point Systems, Inc. is a leading national provider of integrated business continuity solutions for commercial clients in a wide range of industries and organizations, as well as federal, state and local government agencies. Recovery Point provides flexible, cost-effective IT solutions for business continuity, disaster recovery, managed hosting and robust, carrier-neutral network services. Delivered from the most secure and resilient recovery facilities in the industry, Recovery Point helps clients plan and execute recovery testing programs and restore business operations quickly when an unplanned interruption of IT infrastructure occurs. For more information, visit us at www.recoverypoint.com.

Experts Provide Insight on Top Threats to Businesses Ranging from Cybersecurity to Pandemics

ATLANTA – Preparis Inc., the leading technology provider of business continuity and life safety programs, will host a complimentary 2014 Threat Report webinar Thursday, Feb. 6 from 2 - 3:30 p.m. EST to provide insights for businesses on potential threats.

Preparis has teamed up with a panel of all-star experts representing a variety of threat-based expertise areas to discuss the growing risks to any organization’s people, revenue and brand.

The webinar panelists include Jonathan Fairtlough, Managing Director of Kroll Cyber Security; Steve Veillon, a bomb squad sergeant with the FBI's Joint Terrorism Task Force; Jonathan Trapp, Emergency Manager for the Centers for Disease Control and Prevention; Mike Smith, Chief Innovation Officer for AccuWeather; and Jonna Mayberry, Managing Editor of Continuity Insights magazine.

“It’s just weeks into the new year, and businesses have already faced high-profile cyber attacks, widespread arctic weather and growing risks to their organizations ,” said Armistead Whitney, CEO of Preparis. “The panelists for this webinar offer expertise in all of the top threat fields. Session attendees will get valuable insight about top business risk areas and ways to better protect their businesses’ continuity of operations from threats both known and unfamiliar.”

Attendees will hear about top threat trends including cyber attacks, natural disasters, workplace violence and pandemic s that can interrupt business’ continuity of operations and will learn about best practices on how to prepare for such events. After the webinar, there will be a question-and-answer session, enabling attendees to interact with the speakers about the predictions and procedures to follow in the event of an unexpected crisis.

To register for Preparis’ upcoming 2014 Threat Report webinar, please click here (www2.preparis.com/2014-Threat-Report). Those interested in attending are encouraged to sign up as soon as possible, as space is limited. Upon registration, attendees will receive information on how to enter and participate in the webinar.

About Preparis

Preparis is an all-in-one business continuity solution helping businesses protect their people, operations and brand while meeting regulatory requirements. The company’s unique combination of technology and services makes creating and maintaining business continuity programs easy. Founded in 2007, Preparis is protecting organizations in more than 200 cities worldwide. For more information about Preparis, please visit www.preparis.com.

Company exceeds $50 million in annualized revenue; surpasses 2,400 customers

HOUSTON – Alert Logic (www.alertlogic.com), the leading provider of Security-as-a-Service solutions for the cloud, today announced that 2013 marked another year of record growth. The company recorded $42.2 million in GAAP revenue for the fiscal year that ended December 31, 2013, which represents a 42% increase in revenue over 2012. Alert Logic’s annualized revenue run rate at year end reached $51.7 million.

“Exceeding our ambitious financial goal of $50 million this year and maintaining our consistent growth rate in excess of 40% is further evidence that our disruptive business model is successfully addressing the key security challenges within the industry,” said Gray Hall, Alert Logic’s CEO. “We expect to continue our trend of achieving aggressive financial goals in 2014, as we advance our product capabilities and exceed our customers’ expectations with our unique security and compliance outcomes.”

Alert Logic currently has more than 2,400 customers using its cloud Security-as-a-Service solutions to protect their networks and data, both via service providers and direct customers.

Alert Logic’s notable highlights for 2013 include:

·         Product Releases: In 2013, Alert Logic successfully launched new versions of each major product offering—Alert Logic Log Manager, Alert Logic Threat Manager for Cloud and Alert Logic Web Security Manager for Cloud.

·         Public Cloud Expansion: Alert Logic launched its security solutions in multiple public clouds, including the Amazon Web Services Cloud and Windows Azure.

·         Recapitalization: Alert Logic completed a recapitalization transaction led by Welsh Carson Anderson & Stowe, in which Welsh Carson acquired a majority interest in Alert Logic.

·         Team Expansion: During the year, the company grew to over 350 total employees and added a number of key executive hires including Ben Matheson as Chief Marketing Officer, David Howorth as VP of UK Sales and Stephen Fulkerson as VP of Customer Success. The Company also added industry veteran Jim Lewandowski to its Board of Directors.

·         Industry recognition: Alert Logic was named:

o   A leader in the emerging MSSP category in “The Forrester Wave: Emerging Managed Security Service Providers, Q1 2013”

o   A “Cool Vendor” in the Cool Vendors in Security: Security Services, 2013 report by Gartner, Inc.

o   To Inc. Magazine’s 500/5000 list of America’s fastest-growing private companies for a second consecutive year

o   A Best in Biz Award Winner, with press and industry analysts giving Threat Manager for Cloud theSilver award: Most Innovative Product of the Year

o   Winner of the Cloud Computing Excellence Award by Cloud Computing Magazine for its Threat Manager for Amazon Web Services (AWS)

For a full list of Alert Logic media awards and analyst acknowledgements, click here.

Although privately held, Alert Logic publicly reports its Generally Accepted Accounting Principles (GAAP) revenue results and growth rates quarterly, in addition to its annualized recurring revenue under contract. Alert Logic’s financial statements have been audited in accordance with GAAP since 2005. All Alert Logic revenue is derived through long-term subscription contracts, consistent with the company’s SaaS business model. Alert Logic’s solutions are sold directly to enterprise customers and through a diversified channel of resellers and cloud service provider partners.

Alert Logic specializes in providing a portfolio of Security-as-a-Service solutions for customers of hosting and cloud service providers. More than half of the largest managed hosting and cloud service providers use Alert Logic to secure their customer environments, making Alert Logic the de facto standard for securing infrastructure in hosted and cloud environments. Alert Logic’s Security-as-a-Service solutions provide customers four distinct advantages: market-leading security tools, a fully outsourced and managed SaaS delivery model, integrated 24×7 Security Operations Center (SOC) services to monitor and provide expert guidance, and the ability to deploy wherever a customer has IT infrastructure, including the cloud.

Additional Resources Available:

The Forrester Wave™: Emerging Managed Security Service Providers, Q1 2013 Blog

@alertlogic on Twitter


About Alert Logic

Alert Logic, the leading provider of Security-as-a-Service solutions for the cloud, provides solutions to secure the application and infrastructure stack. By integrating advanced security tools with 24×7 Security Operations Center expertise, customers can defend against security threats and address compliance mandates. By leveraging an “as-a-Service” delivery model, Alert Logic solutions include day-to-day management of security infrastructure, security experts translating complex data into actionable insight, and flexible deployment options to address customer security needs in any computing environment. Built from the ground up to address the unique challenges of public and private cloud environments, Alert Logic partners with over half of the largest cloud and hosting service providers to provide Security-as-a-Service solutions for business application deployments for over 2,400 enterprises. Alert Logic is based in Houston, Texas, and was founded in 2002. For more information, please visit www.alertlogic.com.

Statistics and scare tactics don’t work; instead the starting point is ensuring that you have a deep understanding of the business landscape, strategies and risks.

By Larry Robert

There are many approaches that business continuity practitioners can take in convincing executive management to allocate funds and resources to a robust business continuity program. Many try to overwhelm with statistics and scare tactics. I believe these actually detract from the program by making sweeping examples that are typically outdated, untrue, and not applicable. Industry statistics, in many cases are either unverifiable, or can be traced back to a vendor that may benefit from the negative information. We owe it to our profession to always strive for accurate, verifiable information when citing examples in support of developing and maintaining a program.

As you will see below, the only way to bring an awareness to senior leaders is to discuss the specific risks to their particular business. Simple, yet very effective. As you develop yourself as a mature business continuity professional, you can bring into the conversation some of your own experiences from actual events and how various solutions either contributed to a quick recovery or further complicated the recovery process.



By Reuven Harrison.

Balancing effective IT security against a business’s need for agility is an age-old issue. But today, getting that balance right is trickier than ever. Organizational networks are increasingly sprawling, complex and hard to secure, with ever more changes required at the server level to ensure businesses can securely run all the applications they need, as and when they need them. In such a highly complex environment – characterised by constant change – a reactive, manual approach to security is no longer adequate. Mistakes can (and do) creep in, exposing organizations to cyber-attacks, data breaches and industrial espionage.

Yet slowing down the change process in order to ensure security can be similarly risky, since this will stifle the very agility that is key to business survival and success. Unless network managers fundamentally rethink their manual approach and adopt fresh strategies supported by automated tools, they face a ticking time-bomb that could seriously damage not just their security, but their business credibility and competitiveness.



January 21, 2014

#Are You Prepared?

An interesting article in the latest NFPA Journal looks at the rise of social media and its effects on emergency response and communication management; and provides some useful general social media crisis communications advice.

#Are You Prepared? highlights several natural disasters in which social media played a key role in keeping both the affected public and emergency responders informed. It also explains how FEMA established a ‘Hurricane Sandy Rumor Control’ website to counter false and misleading information circulating on social media during that disaster.

The article stresses how important it is for emergency and crisis management professionals to understand how social media works: "If social media is able to push out emergency information to critical audiences, we have to be able to use all of these tools," says Jo Robertson, chair of the NFPA 1600 Social Media Task Group and director of crisis preparedness for the chemical company Arkema. "Social media use is a reality. We all have to get past the notion that this is something we can ignore."

Read the article

January 21, 2014

WEF: Global Risks 2014

Climate change is among the five most likely and most potentially impactful global risks, according to the just-released World Economic Forum (WEF) 2014 Global Risks Report.

The report assesses 31 risks that are global in nature and have the potential to cause significant negative impact across entire countries and industries if they take place.

An analysis of the five risks considered most likely and most impactful since 2007 shows that environmental risks, such as climate change, extreme weather events and water scarcity, have become more prominent since 2011.