Spring World 2015

Conference & Exhibit

Attend The #1 BC/DR Event!

Fall Journal

Volume 27, Issue 4

Full Contents Now Available!

Jon Seals

CHICAGO – Spring in the Midwest brings the potential for severe weather, and the Federal Emergency Management Agency (FEMA) is encouraging everyone to take steps now to ensure your family is prepared. Don’t forget to consider the safety of your finances before a severe storm threatensyour area.

“Don’t hinder your recovery if disaster strikes. Take the time now to ensure criticaldocuments are safely stored, valuables are adequately insured, and potential spending needs are planned for,” said Andrew Velasquez III, regional administrator, FEMA Region V.

Rememberthese three steps: Identify, Enroll & Plan.

1. Identify your important documents and place them in a safe space: You can use FEMA’s Safeguarding Your Valuables activity and Emergency Financial First Aid Kit to help get you started.

• Scan important records such as medical records and financial documents, and save the files on disk or flash drives. Password-protect the data you have stored and keep the backup records in a safe deposit box or other off-site location.

• If you have no way to scan/copy records, store them in a flood and fireproof home safe or a safe deposit box. Avoid storing on the floor of a basement, especially if it is prone to flooding.

• Include any records that you may need immediately, such as medical records or medical contact information, in your disaster kit.

2. Enroll in online banking, direct deposit and/or Go Direct to minimize disruptions to receiving paychecks or any government benefits you may receive.

• Consider keeping a small amount of cash or traveler’s checks on hand in case ATMs or credit cards are not working.

3. Plan ahead of time to recover by considering your post-disaster needs and preparing for them now.

• Make a record of your personal property for insurance purposes, and if possible, take photos or a video of your home. Consider keeping a copy on a CD or flash drive in your disaster kit, so that you can provide it to your insurance company following a loss.

• Ensure you’re adequately insured. Contact your insurance agent to review your insurance coverage so your home is financially protected.

• Identify potential spending needs now, and plan for ways to meet those needs.

• Store contact information for all of your financial institutions; after a disaster contact your credit card company, your mortgage lender, and other creditors to let them know about your situation.

For valuable resources on financial readiness before a disaster, visit www.ready.gov/financialpreparedness. For even more readiness information follow FEMA Region V at twitter.com/femaregion5 and facebook.com/fema. Individuals can always find valuable severe weather preparedness information at www.ready.gov/severe-weatheror download the free FEMA app, available for Android, Apple or Blackberry devices.

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards.

Follow FEMA online at twitter.com/femaregion5, www.facebook.com/fema, and www.youtube.com/fema.  Also, follow Administrator Craig Fugate's activities at twitter.com/craigatfema. The social media links provided are for reference only. FEMA does not endorse any non-government websites, companies or applications.

What a winter. As the “polar vortex” pushed cold weather from the arctic all the way to the deep south in the United States, severe snow storms and frigid temperature cost the American economy billions. While there have been obvious physical losses, such as roof collapses and endless potholes to repair, three less evident balance sheet exposures have wreaked havoc across a broad swath of industries. People are paying attention to the economic impact of the weather (witness #frozenomics on Twitter, a term coined by CNBC).  Here are some of the weather-related exposures we are watching:

  1. Event cancellations. This season’s major snowstorms and unrelenting freeze forced the cancellation of countless events, from conferences, to sporting events. Event hosts have suffered not only lost revenue from attendees, they forfeited the merchandise sales and “sunken costs” – from signage to non-refundable food and beverage deposits -of their suddenly defunct events. Even those that staged events far from the possibility of snowflakes felt the fallout, as airlines cancelled flights in record numbers. (Some 13,500 flights were cancelled in one week in February alone. ) In many cases, attendees just could not make the trip, as winter weather halted transport to even sunny locales.



CIO — The amount of electronic information (e.g., documents, images, emails, videos) organizations produce is staggering. Storing all your digital data in your data center can be expensive. That's why cloud storage -- which often comes at a fraction of the cost of storing the information on-premises -- has become increasingly popular.

But before you think of storage in the cloud, you need to be sure to clearly identify your needs, says Chris Poelker, vice president, Enterprise Solutions, FalconStor Software, a provider of data protection, virtualization, backup, disaster-recovery and deduplication services. "Is high performance [and availability] important, or are you just looking to archive data?"

You should also do some research before choosing where to store your digital data, as not all cloud storage vendors (and service level agreements, or SLAs) are the same.



Strategic BCP was the star of the show at the 2014 Business Continuity Institute North America Awards as they celebrated victory in two award categories - Business Continuity Product of the Year and Industry Personality of the Year. The ceremony was held on the 30th March as part of the Disaster Recovery Journal (DRJ) Spring World 2014.

ResilienceONE won the award for 'Business Continuity Product of the Year' for providing Business Continuity professionals a comprehensive, convenient way to manage risk, continuity, and resilience. It provides a simple way to achieve Business Continuity, Disaster Recovery, Business Impact Analysis, Risk Assessment, and Crisis Management—including guaranteed compliance with 30 leading industry standards—all within one cloud-based solution. Built upon a time-tested framework of simplified user input and powerful relational-database analysis, it is well-received by both clients and the industry, including nearly 70,000 end users and 98% client retention rate since product inception.

President and co-founder of Strategic BCP, Frank Perlmutter, was awarded 'Industry Personality of the Year' for his outspoken and unequivocal passion for advancing the discipline of business continuity, something that is evident throughout every aspect of his professional life. As a hands-on practitioner/consultant, he demonstrates unique creativity in cost saving BC practices. As an industry evangelist, he leads several LinkedIn vertical market groups and advocates upgraded BC practices and profiles among the 6,000 practitioners (experienced and new) attending his scores of seminars. In 2013, he adapted his revolutionary BCP Genome™ to ensure full compliance with 30 industry standards for ResilienceONE users, then freely shared the principles with the industry, via a seminar and white paper.

Frank’s foresight and business continuity planning and management solutions have long been praised in our industry," said BCI US Chapter President Doug Weldon (FBCI), adding: “We congratulate Strategic BCP.”

ResilienceONE and Frank Perlmutter will now be entered into the 2014 BCI Global Awards to be held in London in November.

Leading Distributor Joins AMI StorTrends PROFIT Channel Program to Provide High-Performance Storage Solutions to Resellers Across North America


GILBERT, Ariz. – (AMI) today announced a strategic partnership with , a distributor of leading IT solutions, to offer the full suite of StorTrends hybrid, full flash and spinning disk storage products and services to resellers throughout North America.

As a specialist in the technology distribution marketplace, Envoy Data leverages its industry experience to create unique partnerships with industry-leading IT products like StorTrends. As a StorTrends PROFIT Channel Partner, it can now offer its North American resellers flexible, high performance storage solutions, engineering, design, marketing, and sales support for customers across multiple industries.


"With the addition of the StorTrends' product line by AMI, we are bringing our resellers a leading storage offering that ships with true enterprise class feature set," said Rose Stake, director of sales for Envoy Data. "We are now able to respond to the needs of our customers with a rich storage solution portfolio offering all-flash, hybrid and spinning disk solutions. Envoy Data is honored that StorTrends has trusted us to assist them in expanding their channel ecosystem."


The StorTrends PROFIT Channel Partner Program provides industry leading technology (100+ storage patents) with a persistent opportunity registration program and protected margins. Other program features include:  

  • Marketing lead generation programs with 100% channel focus
  • Dedicated storage solutions,  engineers and technical sales
  • StorTrends Certified Storage Professional (CSP) training courses
  • Lucrative sales incentive funding (SPIFs, MDFs and SIPs)
  • 30 years of BIOS, RAID and storage technology innovation

"Partnering with Envoy Data provides a key opportunity for StorTrends to extend the reach of its all-flash, hybrid and spinning disk data storage appliances to more end users in a variety of industries, including education, finance, government, healthcare, manufacturing, marketing, retail, legal, and research," said Justin Bagby, director of the StorTrends Division at AMI. "We are excited to engage with Envoy Data channel partners and help them generate more revenue and profit by offering a superior data storage solution to their end customers via the StorTrends PROFIT Program."


For more information about the AMI StorTrends PROFIT Partner Program and how to become a partner, please visit: http://stortrends.com/company/resellers/ 


To view an on-demand AMI StorTrends demo, please visit: http://www.stortrends.com/resources/videos-on-demand-demos/

Tweet this: @StorTrends expands partner ecosystem with new distributor Envoy Data 

About Envoy Data

Envoy Data Corporation is an industry-leading, specialty distributor of IT solutions, offering the most cutting-edge products in encryption, identity management, network security and storage. For more details, visit http://www.envoydata.com/content/stortrends or contact Envoy Data at 800-368-6971.

About StorTrends    StorTrends® from American Megatrends (AMI) isPerformance Storage with Proven Value. StorTrends SAN and NAS storage appliances are installed worldwide and trusted by companies and institutions in a wide range of industries including education, energy, finance, state & local government, healthcare, manufacturing, marketing, retail, R&D and many more. StorTrends meets the challenges and demands of today's business environments by offering a wide variety of solutions from all-flash storage, hybrid storage to spinning disk solutions. StorTrends is backed by 1,100+ customer installations, 100+ storage patents and nearly 30 Years of IT leadership from a company that millions or people trust on a daily basis, American Megatrends, Inc.  To learn more about AMI StorTrends, please visit:http://www.stortrends.com/ 

Eberhard van der Laan, Mayor of City of Amsterdam, Netherlands, Presides at the Event

  • Sabey Data Centers and AMS-IX (Amsterdam Internet Exchange) launch an AMS-IX New York point-of-presence at Intergate.Manhattan, Sabey’s new facility at 375 Pearl Street in Downtown Manhattan.

  • AMS-IX New York is Open-IX certified, following the European neutral and distributed model for exchanging traffic between major networks, and is operational.

  • Intergate.Manhattan represents an exponential expansion to New York City’s computing infrastructure capacity. The 32-story facility is also the most efficient data center in New York City, with stormproof, brand new infrastructure and state-of-the-art climate control and electrical systems.

NEW YORK – Seattle-based Sabey Data Center Properties, one of the nation’s largest privately-owned multi-tenant data center owners and developers, and AMS-IX (Amsterdam Internet Exchange), the world’s leading Internet exchange operator, announced today the launch of an AMS-IX New York point-of-presence -- the only distributed and neutral Open-IX certified Internet exchange in the New York and New Jersey metropolitan area -- within Intergate.Manhattan, Sabey’s 1 million-square-foot facility at 375 Pearl Street in Lower Manhattan.

At a launch ceremony led by Eberhard van der Laan, Mayor of the City of Amsterdam, Netherlands, participants welcomed the telecommunications industry’s increasing support for the Open-IX model which is driving the movement to spread the European neutral and distributed model for exchanging traffic between major networks.

The exchange has already signed Netflix, the world’s leading Internet television network, and IX Reach, a global leading provider of wholesale carrier solutions, as the first two customers for AMS-IX New York. At present, 16 additional customers have applied for a connection to the exchange. The exchange is owned and governed by its members and is operated by AMS-IX USA Inc., a newly formed subsidiary of AMS-IX.

Mayor van der Laan said, “Historically, the Dutch people are global trading leaders. We were the first European settlers to come to this island, and we named it New Amsterdam. Today, I envision the same business potential here that my ancestors recognized – New York City as a global center of the new Internet economy.”

Open-IX is an initiative started by a group of Internet network operators, content owners and distributors, and other market parties that encourages the development of the neutral and distributed Internet exchange model in the US. The ultimate objective of Open-IX is to reduce interconnection complexity and associated costs in this country, which have been more complex and higher than in Europe, where the preferred Internet exchange model is more common.

John Sabey, President of Sabey Data Centers, said, “The Open-IX model creates neutral, member-governed exchanges that allow participants to trade traffic. Open-IX spreads exchange operations across multiple data centers in a market.  This allows users and carriers the ability to connect and peer traffic not only in New York City but across the United States and Europe and to potentially avoid legacy building risks and expense.”

Job Witteman, CEO of AMS-IX, said, “I strongly believe that a distributed exchange model offers the best value by enabling a choice of connectivity options in as many data center locations as makes business sense. In Amsterdam, the AMS-IX exchange platform is currently distributed over 12 different data centers serving well over 650 IP networks from around the globe, making it the largest Internet exchange in the world.”

Mr. Sabey added, “We are very happy to partner with AMS-IX New York on this important market-changing initiative. Offering more choice in the New York City market to carriers and customers is good for everyone.”

Intergate.Manhattan represents an exponential expansion to New York City’s computing infrastructure capacity. The 32-story Intergate.Manhattan is also the most efficient data center in New York City, with brand new infrastructure and state-of-the-art climate control and electrical systems. The building’s Con Ed substation is on the second and third floors, eliminating a risk from storm surge damage that affected so many buildings in Lower Manhattan during Superstorm Sandy.

Mr. Witteman added, "The opportunity to start neutral, distributed Internet exchanges in the US with the endorsement of the Open-IX community fits our strategy of building Internet exchanges in connectivity hub locations around the world. We believe the model will bring the North American IP interconnection market tremendous value by decreasing complexity as well as the associated costs.”

About Sabey Data Center Properties

With a portfolio of more than three million square feet of mission critical space, Sabey Data Center Properties is one of the oldest and largest privately owned multi-tenant data center owner/developer/operators in the United States. Sabey specializes in scalable, custom-built solutions including data center ready shell space and fully turnkey data centers managed by Sabey’s award-winning critical environment staff. Consistently recognized for its reputation for operational excellence through its world-class data centers and sustained uptime, Sabey is proud to provide data center services to many of the world’s top financial, technology and healthcare companies. www.sabey.com.

About AMS-IX New York
AMS-IX New York is a neutral Internet exchange, offering high quality IP peering and interconnectivity services in the New York/New Jersey area since the end of 2013. AMS-IX New York is built according to AMS-IX’s successful and proven European business model, and spans several locations. Moreover, it is the first Internet Exchange of AMS-IX USA Inc. that was founded as a reaction to the Open-IX initiative. This initiative was started by a group of Internet network operators, content owners and distributors and other market parties, such as data centers, that encourages the development of the neutral and distributed Internet Exchange model in North America.

More information on AMS-IX Corporate: http://www.ams-ix.net

More information on AMS-IX New York: https://nynj.ams-ix.net

Zebi storage arrays trusted to address the storage needs of customers implementing VDI using Citrix XenDesktop

NEWARK, Calif. – Tegile Systems, the leading provider of flash-driven storage arrays for virtualized server and virtual desktop environments, today announced that its Zebi storage arrays have been verified as part of the Citrix Ready® VDI Capacity Program Verified for Citrix XenDesktop®. The Citrix Ready VDI Capacity program is designed specifically to address the storage needs of customers who already have or are thinking about implementing VDI using XenDesktop.
VDI presents multiple types of data, each with its own unique requirements to the storage infrastructure tier. Storage in turn can cope with these requirements using various hardware and software-based approaches, some of which can be combined into hybrid solutions. 

The Citrix Ready VDI Capacity program helps guide customers regarding VDI storage needs. The program enables Citrix storage partners to test their solutions against a turnkey “VDI Capacity” test environment that contains the necessary compute resources needed to generate a 750-user reference XenDesktop deployment, and thus demonstrating the appropriate amount of storage performance and capacity with a cost-efficient design. Partners whose technology satisfies the test criteria are determined to be verified as part of the Citrix Ready VDI Capacity Program Verified for 750 users.

“Tegile has satisfactorily completed the testing requirements to join the Citrix Ready VDI Capacity program,” said Greg Fox, director, Citrix Ready program at Citrix. “Through this program, we are working with our storage partners to help provide our joint customers with guidance in choosing storage solutions for their XenDesktop VDI deployments. By taking part in the program, Tegile is helping customers make informed product purchasing decisions.”

“As a member of the Citrix Ready program, we are able to offer customers intelligent solutions that combine our Zebi storage arrays with Citrix XenDesktop,” said Rob Commins, vice president of marketing at Tegile. “The offering clearly demonstrates our plans to work closely with trusted partners, through the Citrix Ready partner ecosystem in order to provide the highest quality experience for our customers.”

About Citrix Ready 
The Citrix Ready program identifies verified solutions that are trusted to enhance virtualization, networking and cloud computing solutions from Citrix, including XenDesktop®, XenApp®, CloudPortal™, XenServer®, NetScaler®. The Citrix Ready designation is awarded to third-party products that have successfully met verification criteria set by Citrix, and gives customers an added confidence in the compatibility of the joint solution offering. The Citrix Ready program leverages industry-leading alliances across the Citrix partner eco-system to meet a wide variety customer needs, and currently incorporates partners who have demonstrated more than 25,000 product verifications. It also includes the Citrix Ready Community Verified program which allows customers to see thousands of products that have been verified by other customers to work in their production environments. More information about the Citrix Ready program can be found at www.citrix.com/ready.  Reach Citrix Ready using social media via the Citrix Ready blog site and Twitter.

About Tegile Systems
Tegile Systems is pioneering a new generation of flash-driven enterprise storage arrays that balance performance, capacity, features and price for virtualization, file services and database applications. With Tegile’s Zebi line of hybrid storage arrays, the company is redefining the traditional approach to storage by providing a family of arrays that is significantly faster than all hard disk-based arrays and significantly less expensive than all solid-state disk-based arrays. 

Tegile’s patent-pending MASS technology accelerates the Zebi’s performance and enables on-the-fly de-duplication and compression of data so each Zebi has a usable capacity far greater than its raw capacity. Tegile’s award-winning technology solutions enable customers to better address the requirements of server virtualization, virtual desktop integration and database integration than other offerings. Featuring both NAS and SAN connectivity, Tegile arrays are easy-to-use, fully redundant, and highly scalable. They come complete with built-in auto-snapshot, auto-replication, near-instant recovery, onsite or offsite failover, and virtualization management features. Additional information is available at www.tegile.com. Follow Tegile on Twitter @tegile.
PITTSBURGH, PA — Power management company Eaton today introduced its Modular Integrated Transportable Substation (MITS), an electrical power assembly solution, designed to expedite and reduce the cost of substation deployment. The MITS incorporates a flexible, expandable and portable design in a compact footprint that can accommodate future power needs for utility, industrial and commercial applications.

Eaton's engineering experts provide turnkey support, from substation design to installation and startup, to enhance system reliability, safety and security. Eaton will showcase the MITS and its engineering expertise at the IEEE PES Transmission and Distribution Conference and Exhibition in Chicago from April 14-17, in Eaton booth #3818.

"By providing comprehensive design, construction and installation, Eaton helps reduce the cost and time needed to expand or deploy power systems," said John Gadbury, utility segment manager, Electrical Engineering Services and Systems Division, Eaton. "With world-class expertise and global manufacturing capabilities, Eaton also helps customers meet exact power requirements, plan for future needs and achieve higher cost efficiency."

The highly compact MITS units are engineered to fit on a traditional concrete transformer pad or trailer to simplify transportation management and meet evolving power requirements. With the ability to transport an entire substation, utilities can quickly expand distribution systems to reduce downtime resulting from storm damage. 

The streamlined delivery of the MITS platform provides a solution for applications where rapid power system deployment is necessary. The modular substations require minimal site work and each unit is factory-assembled, wired and tested to minimize on-site labor costs, quality issues and time.

The completely enclosed design also helps enhance personnel safety by using dead front components whenever possible. MITS units also incorporate tamperproof, locked enclosures to enhance security. Further, by utilizing shield-grounded medium voltage cable, the solution is less susceptible to environmental, wildlife and other damage than equivalent air insulted systems. 

To learn more about the MITS substation platform, visit www.eaton.com/MITS

Eaton has one of the largest and most experienced teams of power system engineers in the industry. Eaton's Electrical Engineering Services and Systems team offers a comprehensive portfolio of services tailored for every stage of a power system's life cycle, whether design, build or support. To learn more, visitwww.eaton.com/service

Eaton's Electrical Sector is a global leader with expertise in power distribution and circuit protection; backup power protection; control and automation; lighting and security; structural solutions and wiring devices; solutions for harsh and hazardous environments; and engineering services. Eaton is positioned through its global solutions to answer today's most critical electrical power management challenges.

Eaton is a power management company with 2013 sales of $22.0 billion. Eaton provides energy-efficient solutions that help our customers effectively manage electrical, hydraulic and mechanical power more efficiently, safely and sustainably. Eaton has approximately 102,000 employees and sells products to customers in more than 175 countries. For more information, visit www.eaton.com.

Richard Chambers, CIA, CGAP, CCSA, CRMA, shares his personal reflections and insights on the internal audit profession.  

Generally speaking, I think internal auditors do a good job of assessing risks and developing risk-based audit plans. But there is always a danger that unfamiliar risks may be overlooked or that rapidly emerging risks will render even the best crafted audit plans obsolete. If you typically undertake risk assessments only once or twice a year, you may not have incorporated several risks that have suddenly burst onto the radar of management or the board of your organization.

Here are some areas that should be in our risk crosshairs in 2014:



CSO — I just finished up a lengthy tour through Latin America and Asia, as described in many of my latest blogs. Most recently I was in Australia and New Zealand (ANZ). I had the opportunity to work with various government agencies, organizations within critical infrastructure and general enterprise businesses across ANZ. Their primary topic of interest: big data. More specifically, they were interested in determining what needs to be part of a successful big data security strategy.

Years ago some organizations throughout ANZ viewed cyber security in the same way they viewed physical security in response to nation-state threats. Because ANZ has a land and sea gap physically separating them from other countries, there was a feeling of separation and protection from the nefarious activities that might be happening around the world. Of course others realized, as almost all do today, that cyber attacks have grater range than a jet fighter or ICBM regardless of whether they're perpetrated by nation-states, cyber criminals or activists. To address this issue, organizations are trying to optimize their use of big data security by letting the machines do the heavy lifting and allowing the humans to manage by exception.