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Fall Journal

Volume 27, Issue 4

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Jon Seals

GLENDALE, Calif. – Everbridge, the only provider of end-to-end unified critical communication solutions, has been positioned as a leader in Gartner Inc.’s latest Magic Quadrant for U.S. Emergency/Mass Notification Services. The company was recognized for its completeness of vision and ability to execute.

“We believe Everbridge’s placement in the Leaders quadrant by Gartner confirms our ability to provide customers with the most comprehensive, innovative and global solutions for critical communications,” said Jaime Ellertson, Chairman & CEO of Everbridge. “Our Unified Critical Communication Suite is the only solution that integrates interactive visibility, GIS targeting, advanced mobility, two-way communication and global message delivery in an intuitive, streamlined environment. We remain committed to maintaining this leadership position and delivering a solution that helps organizations of all sizes to communicate effectively during disruptive events.”

Everbridge serves customers across diverse industries, including corporations, state and local government, healthcare, financial services and higher education. The company’s vision and thought leadership in emergency notification and critical communications is supported by the company’s explosive growth in 2013. From January to December of 2013, Everbridge added 480 new customers and achieved sales growth of 30% year-over-year, enabling clients to connect with over 50 million people around the world.

For more information on Everbridge, and to access the U.S. Emergency/Mass Notification Services Magic Quadrant, please visit: http://go.everbridge.com/GartnerMQ2014-web.html.

 

About Everbridge

Everbridge provides a unified critical communication suite that helps clients be better prepared, make better decisions, and respond quickly and confidently during disruptive events. When an incident happens, whether it’s a natural disaster or an IT service outage, we automate communications to ensure that the right messages get to the right people at the right time. Widely recognized by analysts as the market leader, Everbridge solutions are trusted by clients in all major industries and government sectors to connect with over 50 million people around the world. For more information about Everbridge, visit www.everbridge.com, read the company blog, http://www.everbridge.com/blog, and follow on Twitter and Facebook.

Venyu, a leader in data center services, business continuity, cloud-based virtualization, and disaster proven data recovery, today announced the opening of its new data center facility.  Based in Baton Rouge, Louisiana, the $14 million, 23,000 sq. ft. facility offers customers new levels of power density and additional redundancies to meet and exceed the current industry standards for cloud-based data services.

According to market reports, Louisiana is now considered one of the most attractive states in which to conduct business.  This past year, Baton Rouge was ranked No.1 metro for economic growth potential in Business Facilities 9th Annual Rankings Report.  Venyu is now building on its 25 years of providing technology solutions and multiple data center builds within the Gulf South region.

“In today’s highly competitive market, industry demand for crucial data center services such as colocation, cloud hosting, managed hosting and cloud backup are on the rise – as businesses seek more cost-effective IT solutions to drive efficiencies and generate revenue,” said Scott Thompson, CEO of Venyu.  “This expanded footprint opens new doors for customers with heightened levels of elasticity and on-demand IT capacity – while enabling us to drive future innovation and services.”

With the highest levels of security, the data center features both biometric and ID card authentication at all entrances.  Twenty-four hour surveillance covers the entire facility, which is additionally protected with fully redundant HVAC systems and advanced fire suppression.  The indoor, mezzanine-level placement of HVAC equipment ensures the company can perform both maintenance and upgrades with no disruption to customer service while gaining increased energy efficiencies.

Continued Thompson:  “Venyu is a company with its roots in Louisiana – and we’ve greatly benefitted from the State’s increasingly strong economic climate.  We’re fully committed to the region and excited to further stimulate the economy with such an important facet of our business.”

To find out more or connect with Venyu for back-up, recovery, colocation and managed services, please visit www.venyu.com.

COLUMBUS, Ohio – Emerson Network Power, a business of Emerson (NYSE: EMR) and a global leader in maximizing availability, capacity and efficiency of critical infrastructure, today introduced the Liebert® eXL 800kVA/kW uninterruptible power supply (UPS), which supports high operating efficiency, lower total cost of ownership (TCO) and intelligent operations. The UPS is available in North America, Central America and South America for 480V, 60 Hz applications.

The Liebert eXL UPS is a large transformer-free, single module system ideal for colocation facilities and large enterprise data centers interested in maximizing efficiency and lowering total cost of ownership. It delivers efficiency greater than 96% at full load in double conversion mode, with a potential savings of up to $12,000 per year over competitive technologies. The Liebert UPS offers a footprint that is up to 10 percent smaller than competitive systems while delivering 17 percent higher power density per square foot. The unity power factor rating of the Liebert eXL UPS enables it to provide more usable power to address computing demand for modern IT loads. The Liebert eXL UPS can therefore  accommodate IT loads without derating, eliminating the need to oversize and enabling users to measure their true utilization and available capacity with confidence.

“While high availability is still a priority for most data centers, a growing number of large enterprise data centers and colocation facilities are looking for the most efficient UPS systems that can reduce both operational and capital expenditures,” said Peter Panfil, vice president, global power, Emerson Network Power. “With high operating efficiency, smaller footprint, higher power density, optimal power delivery, scalable architecture and lower installation cost, the Liebert eXL 800kVA UPS is an ideal solution for data centers where maximum efficiency through low TCO might take priority.”

The Liebert eXL UPS features many communications and reporting capabilities that improve system availability. A large integrated touch screen control with user-friendly instructions reduces likelihood of user error. The system is enabled with Emerson’s LIFE Technology with remote diagnostic and real-time communication, which enables proactive maintenance and a condensed service cycle, resulting in a decreased Mean Time to Repair (MTTR) and improving Mean Time Between Failures (MTBF). It also has out-of-the-box compatibility with Emerson Network Power’s data center infrastructure management (DCIM) system, the Trellis platform, and is compatible with the Liebert Nform and Liebert SiteScan monitoring and reporting systems.

For more information on the Liebert eXL UPS, or other technologies and services from Emerson Network Power, visit www.Liebert.com.

About Emerson Network Power

Emerson Network Power, a business of Emerson (NYSE: EMR), delivers software, hardware and services that maximize availability, capacity and efficiency for data centers, healthcare and industrial facilities. A trusted industry leader in smart infrastructure technologies, Emerson Network Power provides innovative data center infrastructure management solutions that bridge the gap between IT and facility management and deliver efficiency and uncompromised availability regardless of capacity demands.  Our solutions are supported globally by local Emerson Network Power service technicians. Learn more about Emerson Network Power products and services at www.EmersonNetworkPower.com.

About Emerson

Emerson (NYSE: EMR), based in St. Louis, Missouri (USA), is a global leader in bringing technology and engineering together to provide innovative solutions for customers in industrial, commercial, and consumer markets around the world. The company is comprised of five business segments: Process Management, Industrial Automation, Network Power, Climate Technologies, and Commercial & Residential Solutions. Sales in fiscal 2013 were $24.7 billion.  For more information, visit www.Emerson.com.

Online Resource for Cyber Insurance Carriers to Address Client Data Breach Issues

PORTLAND, Ore. – One in three companies now has cyber insurance to protect against the threat of data breach, according to Marsh LLC, an insurance brokerage firm. In the wake of high-profile breaches, such as Target and Neiman Marcus, and 100 percent growth in cyber attacks targeting the healthcare industry since 2010, according to the latest Ponemon report, binding of cyber insurance policies is growing exponentially. As a result, insurance carriers need tools to help their clients mitigate data breach risks and protect their bottom line. To meet that opportunity, ID Experts, the leader in data breach software and services, has developed Virtual Privacy Expert, an online, one-stop resource to equip cyber insurance carriers with hands-on tools and information to minimize cyber risks. ID Experts has collaborated with Enquiron™, an insurance industry leader in proactive risk management solutions with proven claims reduction results for insurance carriers, to include Virtual Privacy Expert as part of its value-add risk management services.

Powerful Resource to Reduce Data Breach Risks
Virtual Privacy Expert is an affordable, on-demand resource for insurance companies to deploy with their clients. Virtual Privacy Expert includes a proprietary risk assessment application, Breach HealthCheck®, customizable privacy and security policies, a data breach incident response plan, and more. Additionally, the Virtual Privacy Expert provides direct access to certified privacy experts who can provide advice and answers, making it both a day-to-day resource and overall vital component to ensuring compliant privacy practices. Information is available at http://www2.idexpertscorp.com/vpe

"Cyber insurers need to help their clients reduce losses from data breaches in order to attract new, sustainable business and protect against claims; offering the tools and resources of the Virtual Privacy Expert is a great way for insurers to help those clients while at the same time differentiating their products," says Richard Betterley, president of Betterley Risk Consultants and author of The Betterley Report Cyber Insurance Market Survey. "This approach works well in other areas of insurance, and I am excited to see it being brought to cyber insurance in a comprehensive strategy."

Increasing the Value of Cyber Liability Insurance
Insurance companies offering cyber or privacy liability insurance can provide more value when fortifying pre-loss privacy and security risk management programs. The value-added benefits will help increase brand awareness with clients, which can be difficult to accomplish in the current cyber liability marketplace.

"The recent Ponemon report found that healthcare organizations consult with their cyber insurance carriers to determine if a data exposure requires notification," says Jeremy Henley, CHPC, insurance solutions executive at ID Experts. "Virtual Privacy Expert equips cyber insurance carriers with risk assessment tools, best practice resources and a live privacy expert, if desired, so they can help mitigate breach risks for each client."   

"Insurance companies and their clients benefit from Enquiron's ability to strengthen relationships and to help organizations connect the dots," said Mike Naclerio, President of Enquiron. "Virtual Privacy Expert is a unique, industry-first solution that is easy to understand, accessible, and actionable. Enquiron partnered with ID Experts for the Virtual Privacy Expert solution to create a complete data breach care business model including proactive resources and tools. This is a completely integrated management liability strategy that will drive usage on a proactive basis, which is the backbone of Enquiron's ability to reduce claims and provide quantifiable ROI to carriers. Insurance organizations can trust Enquiron to guide clients through the processes associated with liability management, and spend more time on growing their business."

Key Features and Benefits of Virtual Privacy Expert

  • Affordable, on-demand, industry leading resource designed for use by businesses across all industry classes
  • Best-practice privacy policies and procedures, updated as new risk factors emerge
  • Access to certified privacy experts for advice and answers, accessible through a one-stop liability and risk management solution to help clients actively engage and utilize the resources
  • Measures data breach exposure with Breach HealthCheck®, a proprietary tool from ID Experts that empowers organizations to capture a holistic assessment of their privacy and security risk profile

Virtual Privacy Expert is available now; please visit http://www2.idexpertscorp.com/vpe

About ID Experts
ID Experts provides software and services for managing the disclosure and breaches of regulated data. Leading organizations in healthcare, insurance, financial services, universities, higher education, and government rely on ID Experts' patented RADAR™ data incident management software and data breach response services for managing risks. Exclusively endorsed by the American Hospital Association. ID Experts is an advocate for privacy and a leading contributor to legislation and industry organizations that focus on the protection of PHI and PII. On the web: http://www2.idexpertscorp.com/.

About Enquiron
Enquiron™, headquartered in Boston, Massachusetts, provides consultative business solutions to employers in all 50 states, across various industries, sectors and sizes. Since 1996, Enquiron has revolutionized the way that services impacting HR, Employment Law, Health Care, and more are delivered to and utilized by employers. Enquiron has locations across the United States and is a trusted partner to organizations who need specific answers to specific questions.

Inaugural Peak Partner Advisory Summit Brings Together Channel Partners and VIPs From Across the Nation


DENVER, Colo. –
Peak® (formerly PeakColo), an enterprise-class IaaS Cloud provider for channel partners, announces its first-ever Peak Partner Advisory Summit , an advisory panel consisting of top executives from resellers, agents and white-labelers of the Peak IaaS cloud. The summit is taking place at the Ritz-Carlton Bachelor Gulch, in Avon, Colorado April 2-4, 2014. During the summit, Peak’s channel partner ecosystem commits to collaboratively address the cloud computing market. Attendees include chief executives from top partners such as Telx, Arrow, Avnet, Westcon-Comstor, CMT, DayMark, Advanced Systems Group, Groupware, Lewan and Associates, and others,making the summit one of the most exclusive events in the industry.

“With the assistance of our partners, Peak has grown over 400% over the past three years, and our exceptional momentum continues into 2014,” comments Luke Norris, CEO and Founder of Peak. “We are delighted to welcome our most valued channel partners to this now annual event to brainstorm, learn, and work together in unison to strengthen the powered by peak brand, products, and competitive strategies.” 

The Peak Partner Summit provides a collaborative venue for its partner ecosystem to discuss cloud strategy, the competitive landscape and Peak’s corporate strategies and visions. Participants also are able to join in roundtable forums for networking and discussion.

Some of Peak’s high profile speakers include, Dave O’Callaghan, Senior Vice President of Global Partners at VMware, Richard Hardy, Chief Architect for NetApp Americas, and David Linthicum, Industry Analyst at GigaOM. Peak’s wide range of guest speakers and attendees speaks to their unwavering commitment to mutual success.   “Telx is honored to participate in Peak’s Partner Advisory Summit,” states guest speaker John Freimuth, GM Cloud IT Services at Telx “It is important for us to continue to facilitate our partnership with Peak. This summit allows industry leaders to come together and discuss the latest cloud trends in an open forum environment, providing mutual benefits for attendees and speakers. I am excited to learn how we're enabling a robust partner ecosystem to help Peak and their partners capture new market opportunities.”     

For any questions, or for further information, please reach out to us at jsa_peak@jaymiescotto.com. For more information on Peak, please visit http://www.poweredbypeak.com/.  



About PEAK

Peak® is an enterprise-class Infrastructure-as-a-Service (IaaS) cloud service provider to channel partners. White-labeling Peak’s cloud services as their own, resellers and agents rapidly enter the cloud marketplace under their own brand without capital expenditure, enjoying a faster route to profitability. Peak operates Type II SSAE 16 and SOC 1 & 2 compliant cloud nodes in eight geographies across the United States and in Europe (Silicon Valley, Seattle, Denver, Chicago, New Jersey, New York, Atlanta, and the United Kingdom). Its VMware vCloud® Powered cloud environment contains tens of thousands of virtual machines and multiple petabytes of storage for public, private, hybrid and disaster recovery solutions. Peak offers both Cisco UCS and Open Compute platforms, and is a Platinum-level NetApp Service Provider. For more information, visit www.poweredbypeak.com call (855) 532-4734; or follow us on Twitter or LinkedIn.

SAN FRANCISCO – The undesirable announcement of Windows XP support cutoff made by Microsoft brings a huge attention on system upgrading issue. The new survey conducted by IObit, an expert in PC performance and PC security, reveals that the biggest challenge for XP users to upgrade their system is how to transfer their important data from Windows XP to new system securely without any loss.

Among more than 5000 participants in the survey, most of them take their old data on Windows XP PC very serious. When asked what they worry the most during upgrading Windows XP, up to 57% of them show their concern on losing important data. Nearly 58% of the 57% participants consider loss of system accounts, files, and setting as the first problem, followed by loss on personal files like pictures and videos (28%). Rest of them, up to 14%, concerns about loss of online browsing history and bookmarks. Moreover, 38% of people state that the process of system upgrading is time consuming. Interestingly, although participants are afraid of data loss and don't want to spend too much time on it, most of them claim that they are still willing to update their system either by themselves or with extra help from friends.

To find a best solution to safely and thoroughly transfer data for XP users, IObit newly releases PCtransfer. It is a free, light, and portable data transfer tool that provides users with an easy and secure way to backup and restore data with one click. PCtransfer especially supports bookmarks and favorites backup on Internet Explorer 6 and 7, and also allows user to quickly select and backup the third-party programs and settings. PCtransfer not only helps user to transfer data from Windows XP system to new systems but also provide assistance to users for moving data to a new PC.

“Many users told us when thinking about reinstalling windows System, it brings them headache. Losing important files and wasting time to recover them will slow down the upgrading process.” Antonio Zhang mentioned, the marketing director at IObit. “We are very willing to solve this problem for our users, so we make sure PCtransfer is a reliable data transfer assistant at the moment. Of course, there are still XP users who have no further plans to upgrade to newer Windows system, and we will continue provide service to them as well.”

About PCtransfer

PCtransfer is a free, light, and portable data transfer tool that provides users with an easy and secure way to backup and restore important documents, files, browser bookmarks, settings, photos, Skype chat record, and emails in Outlook with one click between Windows Systems and even between different PCs.
http://www.iobit.com/pctransfer.php

About IObit

Founded in 2004, IObit provides consumers with innovative system utilities for Windows, Mac, and Android OS to greatly enhance their performance and protect them from security threats. IObit is a well-recognized industry leader with more than 100 awards, 250 million downloads, and 15 million active users worldwide.

SEATTLE, Wash. – OCENS SpotCast is a world-wide weather delivery service designed specifically for satellite phones. SpotCast rapidly delivers well-crafted, multi-period weather forecasts across several weather variables in a condensed format. SMS-capable satellite phones with built-in GPS positioning possess the essential architecture to request weather content, however, the low-bandwidth data capabilities of handheld satellite phones was previously an obstacle for delivery directly to the phone. OCENS SpotCast world-wide weather service overcomes this obstacle with its short form weather reports that are generated automatically based on the device’s GPS position. SpotCast will also work with the inReach SE personal messaging and tracking device and virtually any smartphone with built in GPS.

Each SpotCast weather report is delivered within a few minutes and consists of a short text message containing four forecasts (in six-hour intervals) over a 24-hour period for the GPS location. A user may also request 48 and 72-hour forecasts. Each forecast contains a timestamp, converted to the local time zone, and includes up to six weather factors: total inches (or mm) of precipitation during each six-hour period, surface pressure in mb, cloud cover (as a percentage), air temperature (in F or C), wind direction (true), and wind speed in knots.

SpotCast is currently available for use with the following devices: Iridium 9575, Inmarsat IsatPhone Pro, inReach SE, and smartphones with GPS. To start using SpotCast, one must simply go to the OCENS web site, enter the IMEI number of the device, and sign up for the service.

For more information or to sign up, visit the OCENS SpotCast web site: http://www.ocens.com/spotcast, or request more information by calling OCENS at: +1 (206) 878-8270, or via email: sales@ocens.com. With the use of a global satellite-based communications device, such as the Iridium 9575, IsatPhone Pro, and inReach SE,OCENS SpotCast places weather forecasts at your fingertips, anywhere in the world.

OCENS Inc., of Seattle, WA, is a satellite communications provider that is continuously innovating value-add voice and data solutions for maritime and land-based applications. More information on OCENS’ complete line of products can be found at: www.ocens.com.

With the anniversary of the Southern Alberta floods looming, are organizations now any better prepared for emergencies?
 
CALGARY, ALBERTA – From cold snaps and ice storms to polar vortex windchill, Canadians are emerging from one of the coldest and snowiest winters in decades. It has been a long, bitter winter but are we really ready for spring? Questions around emergency preparedness are naturally arising as the record snowfall blanketing cities across the country begins to melt and is already causing flooding in some areas. 
 
A recent Ipsos Reid study reveals critical gaps in emergency response plans following the 2013 Southern Alberta floods and the need to take action to prepare before disaster strikes again. In 2013, severe weather like heavy snow, rain and floods directly affected more than 3.5 million Canadians. Toronto’s ice storm wreaked havoc and cost the city in excess of $100 million. It has been Winnipeg’s second coldest winter on record since 1938, leaving hundreds of homes with frozen pipes. And Canada’s largest natural disaster, the 2013 Southern Alberta floods, is still fresh in the minds of nervous Albertans. There’s plenty of focus on the preparedness of homeowners living in high-risk areas but questions still surround the readiness of corporations across Canada. 
 
According to the “2013 Calgary Flood & State of Emergency Corporate Crisis Communications Study”, 80 per cent of large Calgary organizations surveyed had an Emergency Response Plan (ERP) in place before the floods but just 44 per cent of these plans included emergency communications plans and protocols. The lack of communication systems and limited access to organizational databases hindered the speed and efficiency of several companies' efforts. Email and manual calling were the primary methods of communication used during the flood (92 per cent and 84 per cent, respectively). Of the organizations surveyed, only 20 per cent factored contact lists into their ERP, just 19 per cent said they were able to reach employees and a mere 8 per cent said people clearly knew what to do.
 
“Spring is a perfect opportunity to take a fresh look at these too-low numbers and see how we can better prepare ourselves with forward-thinking solutions before another flood or crisis,” says Steve Hardy, director of RallyEngine, an app-based internal communications system, which commissioned the independent study. 
 
“Approximately two-thirds of Canadians and more than 90 per cent of business people now use smartphones. Ninety-one per cent of adults are within arm’s reach of their mobile phone 24/7,” he says. “It’s possible now to easily reach and inform far more people – and just the right people – using now-common internet and mobile technology.”
 
Approximately four in ten surveyed organizations updated their ERPs following the floods, but many overlooked vital information such as contact lists, roles and responsibilities, or steps for business continuity. Hardy says the study revealed that leaders of some of these large organizations either didn’t have up-to-date company-wide directories, couldn’t access their directory physically or virtually, or weren’t able to reach the people responsible for such important but overlooked lists. As a result, communications were more manual and less efficient.
 
“It can be very difficult to find this information in a crunch. The most important factor in a crisis is an organization’s people. Are they ok? Where are they? Are they available to help? Even the best plan falls apart if the right people can’t be alerted, informed, and rallied when needed.”
 
Hardy points out that municipalities and emergency management agencies did remarkable work during the 2013 flood. “Over the last several months, they’ve been diligently analyzing what went well and what didn’t, especially with regards to communications, so that they’re even more prepared and resilient next time. There’s no reason why corporations shouldn’t be just as focused and proactive.”
 
If the 2013 floods taught us anything, it was how resilience and timely responses are critical to ensuring positive outcomes in the face of a crisis. Versatile internal communications systems like RallyEngine facilitate nimble business continuity and can be set up within weeks, not months.
 
To download the full Ipsos Reid 2013 Calgary Flood & State of Emergency Corporate Crisis Communications Study, visit http://use.rallyengine.com/study/YYCflood. 
 
 
About RallyEngine
RallyEngine is a powerful and streamlined app-based internal communications system that facilitates nimble business continuity. Designed for organizations with dispersed teams or mobile workforces, the system works by having team members install an app on their smartphone, which connects to the RallyEngine server, providing a channel to transmit location data, important information, and push notifications in real-time.

BRAINTREE, Mass. – MIB today announced a new online order form, which makes it easier for consumers to search its Policy Locator Service, the insurance industry's most comprehensive resource for finding lost life insurance policies. Developed by MIB Solutions, Inc., the Policy Locator Service identifies life insurance application activity from MIB's 450 U.S. and Canadian member insurance companies—virtually every company writing life insurance policies in the industry today. Identifying where a life insurance application was taken, can often be a survivor's best lead to finding an in-force policy. The new online form is accessible from the Policy Locator website: www.policylocator.com.

"Our goal was to extend the value of this service by making it increasing accessible to all consumers. The online form's security features balance the need for strong consumer protections while reducing the paper requirements to conduct a search," stated Lee B. Oliphant, MIB's President and CEO. Oftentimes, next-of-kin may be unaware of a life insurance policy's existence or its location when a death occurs. With no central database of placed life insurance policies in existence, MIB's 450 members who underwrite a majority of the life insurance issued in North America, become an important locating resource. "The Policy Locator Service cannot guarantee that a policy was issued, or if issued, has remained in-force. But in the absence of other evidence, Policy Locator is the best resource available today to point consumers to those insurers who most likely have issued coverage," said Oliphant.

MIB's Policy Locator database contains over 200 million records representing life insurance applications processed since 1996. More than 10 million new records are added annually. The service can also trace life insurance policies to the surviving insurance company in cases of merger or acquisition. The Policy Locator Service provides next-of-kin and/or executors or personal representatives of the estate with the name and contact information of the insurance company or companies to which the decedent applied for coverage.

MIB's Policy Locator Service with a new, easier online form is available 24/7/365 at www.policylocator.com. The cost of a search is $75.00 US; responses are generally returned within 10 business days.

About MIB

MIB is the life and health insurance industry's most trusted resource for underwriting information, risk assessment and analytical services. Owned by the industry it has served for more than a century, MIB is uniquely positioned to aggregate industry insights in order to develop products and services for its members that improve their risk management decisions. MIB, Inc. and MIB Solutions, Inc. are wholly-owned subsidiaries of the MIB Group, Inc. (www.mibgroup.com).

Floodgate products make these devices invisible to hackers and visible to the enterprise management systems –the opposite of the current situation.

First Embedded Security Solution Designed to Integrate with Enterprise Management
Systems and Security Information and Event Management systems. (SIEMs)

San Jose, CA – Icon Labs (www.iconlabs.com), a leading provider of embedded networking and security technology, today announced a full suite of offerings that can provide an umbrella of protection for RTOS based end points. This cross platform Intrusion Detection and Prevention runs natively in a wide range of RTOS-based devices found in military, utility, industrial, medical and consumer IoT applications. 

“Currently, RTOS based devices are invisible to the enterprise management system, but visible to hackers”, said Alan Grau, CEO of Icon Labs. “Our solution turns that all around - making them visible to the management system and invisible to hackers.”

In addition to protecting from a wide range of cyber-attacks, the SIEM integration provides monitoring and reporting of attacks upon the network to enable managers to help identify and track the source of the attacks.

Intrusion Detection and Prevention is provided through RTOS specific threat detection and advanced packet filtering. This set of solutions provides protection from both internal and external threats whether malicious or accidental. Capabilities include:

  • Detection and reporting of authentication failures
  • API that enables protection and monitoring of device specific attack vectors. 
  • Static/rules-based filtering of ports, protocols, IP addresses, etc.
  • Stateful Packet Inspection that filters packets on the state of the connection
  • Threshold-based filtering which monitors packet flows to block packet floods.
  • Detection of port scans and probes, which frequently indicates an impending cyber-attack.
  • Protocol specific deep packet inspection for industry specific application protocols.

Enterprise connection is provided through optional extensions to connect and manage your RTOS devices from enterprise policy management systems such as the US Dept. of Defense, HBSS. Both security related and device specific events can be captured and logged for reporting to a variety of corporate SIEM (security information and event management) systems. 

For ease in integration and development, Icon Labs also provides professional services capabilities to facilitate unique implementation projects and product development. User interface from simple command line to web to corporate policy management systems can be customized to specific engineering design requirements.


About Icon Laboratories, Inc.
Icon Labs is a leading provider of embedded software for device security, device protection and networking management, including the award winning Floodgate Defender. Founded in 1992, Icon Labs is headquartered in West Des Moines, Iowa. For more information, visit www.iconlabs.com, send email to info@iconlabs.com, or call 1.888.235.3443 (U.S. and Canada) or 515.226.3443 (International).