Summer Journal

Volume 29, Issue 3

Full Contents Now Available!

Jon Seals

Only a few years ago, business continuity was considered the gold standard of crisis response: If an organization was able to continue operation following an emergency situation, it was considered well-prepared for potential threats. However, today many organizations aim to go beyond business continuity to achieve operational resilience—to not only come back from a crisis, but to continue day-to-day operation with minimal changes to the business.

Resiliency refers to the capacity for a company to thrive, despite the inevitable challenges that it will face over time. IBM has defined operational resilience as “the ability of an organization’s business operations to rapidly adapt and respond to internal or external dynamic changes—[including] opportunities, demands, disruptions or threats—and continue operations with limited impact to the business.” This includes crises such as severe weather, unplanned IT outages, violent incidents, public relations gaffes and everything in between.

Many organizations are not effectively prepared for potential crises. And when one does hit, they struggle to get back up and running. In a 2014 survey, nearly 25 percent of organizations lost critical applications or files for multiple days following a crisis, and 20 percent of companies reported post-incident losses ranging from $50,000 to $5 million. This is not true operational resiliency.


When employees leave a company and take sensitive data with them, intentionally or not, the repercussions can be massive. In February of this year, an employee leaving the FDIC exposed 44,000 FDIC customers’ personal information when she downloaded the data to her personal storage device. Later the same month, a former employee of UK regulator Ofcom offered his new employer as much as six years of sensitive data provided to the regulator by television companies.

A recent survey of 400 employees by Veriato, a provider of employee monitoring software, found that a third of respondents believe they own or share ownership of the corporate data they work on;  more than half feel it's acceptable to take corporate data with them when they leave a job.

"The potential damage from even one employee taking confidential and proprietary customer data, software code or login credentials with them to a new job, especially with a competitor, is astronomical," Veriato COO Mike Tierney said at the time.

So what should companies do to prevent such potentially serious damage?


New platform investment in leading provider of data protection, high availability and cloud migration software

SANTA MONICA, Calif. – Clearlake Capital Group, L.P. together with its affiliates (“Clearlake”) today announced that it has completed the acquisition of Vision Solutions, Inc. (“Vision” or the “Company”), a global data protection, high availability and cloud migration software provider with a proven track record of technological innovation on the IBM Power Systems, Windows, and Linux platforms. Financial terms of the transaction were not disclosed.

Vision Solutions is a leading provider of software solutions designed to protect data, minimize downtime and maximize resources for the modern data center as enterprises migrate to the cloud and transform their operations. Vision’s software offerings facilitate near-zero downtime migration of data, applications and systems using real-time replication technology to significantly reduce time, cost, and risk.

“Our investment represents a substantial commitment to Vision’s global customer base and reflects our confidence in the company as a buy and build platform to grow organically and through acquisition,” said Behdad Eghbali and Prashant Mehrotra of Clearlake. “With the transaction now complete, Vision can leverage Clearlake’s substantial resources to propel its growth strategy and build on its lengthy track record as a leading enterprise software provider.”

“We are excited to enter a new chapter with Clearlake,” said Nicolaas Vlok, CEO of Vision Solutions.  “Data protection software continues to be a high priority with growing demand from modern enterprise IT leaders. We look forward to leveraging Clearlake’s industry expertise to expand our footprint and serve the needs of our customers.”

UBS Investment Bank, Evercore, and Foros served as financial advisors to Clearlake. Jefferies LLC acted as exclusive financial advisor to Vision. Antares Capital provided a fully underwritten facility to help finance the transaction, and acted as administrative agent. Clearlake professionals Behdad Eghbali, Prashant Mehrotra and Paul Huber have joined Nicolaas Vlok on the Company’s Board of Directors.  In addition, Clearlake operating advisor Keith Bradley and technology industry veteran Lonne Jaffe also joined Vision’s Board of Directors.

About Clearlake Capital Group

Clearlake Capital Group, L.P. is a private investment firm with a sector-focused approach. The firm seeks to partner with world-class management teams by providing patient, long-term capital to dynamic businesses that can benefit from Clearlake’s operational and strategic expertise. The firm’s core target sectors include industrials, energy and power; technology, communications and business services; and consumer products and services. Clearlake currently has over $3.5 billion of assets under management. More information is available at

About Vision

Vision Solutions is the premier provider of software solutions designed to protect data, minimize downtime and maximize resources for the modern data center. It is the only company to deliver migrations, high availability, disaster recovery and data sharing across multiple operating systems, on any storage platform and in any physical, virtual or cloud environment. Its solutions perform near-zero downtime migration of data, applications and servers. It utilizes real-time replication to prevent data loss. And its software enables different database platforms to seamlessly share and consolidate data in real-time. Vision Solutions has been serving enterprises and managed service providers for over 25 years through our portfolio of Double-Take®, MIMIX® and iTERA® product brands.

Syntel names automation, flexible technology systems among top requirements for innovations in insurance sector

TROY, Mich. Syntel, Inc. (Nasdaq:SYNT), a global provider of digital modernization, information technology and knowledge process services, finds thatU.S. insurance companies are increasingly joining the digital revolution in response to a growing number of consumers who prefer to use mobile phones and other digital devices for their insurance needs.

Research from PwC has revealedthat 71% of consumers have used some form of digital research before buying an insurance policy. The report also foundthat approximately 25% of consumers currently purchase their plans online.This number is expected to grow, particularly among the millennial generation.

While most insurance companies are focused on leveraging an eCommerce model to sell their traditional offline services in an online storefront, others are developing deeper, more personal and longer-lasting relationships by utilizing digital capabilities to improve their customers’ knowledge base.

According to Nitin Rakesh, CEO and President of Syntel, “It is very clear that, like other industries, insurance is subject to the need for digital modernization, brought on by the demands of digital native consumers. Digital natives expect an omni-channel experience with greater accessibility and anytime, anywhere services something that may be difficult for traditional insurers to deliver.”

Rakesh also asserts that engaging customers through social media channels enables insurers to uncover business insights that help them understand consumer sentiment, preferences, and behavior,all of which are vital components to making good business decisions.

A recent report from IDC highlights the impact of emerging technologies on the highest levels in senior management decision-making. The report said that two-thirds of CEOs will be focused on digital transformation strategies throughout 2016. In the past, transformation has more traditionally been the dominion of CIOs, which underscores the increasing importance and business critical nature of these decisions.

“In a competitive market environment, speed and agility are vital for insurance companies to survive and grow,” said Rakesh. Because CEOs are now being measured on their ability to quickly adapt to the changing digital landscape, it is vital to seek out a trusted service provider with the necessary expertise.”

Mr. Rakesh’s company, global IT and business solutions provider Syntel, offers a suite of digital modernization solutions that reduce the run the business cost and provide the efficiency and agility to increase speed to market, andenable businesses to funnel the savingsinto new innovations.

Rakesh states that it is crucial to embrace automation as part of this process.

With many insurers stuck with business-critical legacy systems, thebiggest challenge is to keeppace with digital innovations while maintaining and automating business-critical legacy systems,” he said.Automation allows for faster and more cost-efficient transformations to take place.”

According to a recent report by Vertafore, insurers that do not automate their services face a significant decrease in customer satisfaction when it comes to customer experience. The report also found that 67% of insurance consumers are open to the idea of bypassing traditional insurers to purchase plans, looking instead to digital leaders like Amazon and Google for services.

As more non-traditional players enter the marketplace, 66% of the insurers surveyed recognize the threat and attribute it to the proliferation of Big Data. Those companies adapting to the need to digitize are seeing positive results. Of those companies employing marketing automation as a strategy, 77% observed increased conversation rates, while 80% saw an increase in leads.

Digital modernization is the final frontier for insurers,” added Rakesh.Automating and modernizingoutdated systems frees up the resources required to forge ahead with new innovations andexciting products that meet the needs of the more demanding 21st century consumer.”

About Syntel

Syntel (Nasdaq:SYNT) is the global leader in digital modernization services, with a core suite of automation-driven IT and knowledge process services. Syntel helps global enterprises thrive in the Two-Speed World™ by building agile, efficient technology infrastructures that blend legacy business models with disruptive digital innovations. Syntel’s recursive automation platform, SyntBots®, enables clients to manage, migrate, and modernize their business and technology ecosystems. Syntel believes in a "Customer for Life" philosophy to build collaborative partnerships and creates long-term business value for its clients by investing in IP, solutions and industry-focused delivery teams with deep domain knowledge.

To learn more, visit us at

NEW YORK – Picasso Labs is honored to be selected as one of the top 50 marketing technology startups by the Unilever Foundry and Lions Innovations at this year's Foundry 50 in Cannes. Picasso Labs is an ex-Google, venture-backed company whose mission is to power art through science. Using image recognition technology, Picasso Labs provides data-driven recommendations on what visual and creative attributes enhance the performance of imagery, harnessing powerful visual data to help brands and agencies make smarter creative decisions.

As a Foundry 50 company, Picasso Labs is being recognized as being innovative, truly disruptive, and differentiated from other products in the market. Backed by Index Ventures, Harrison Metal, and leading technology executives, they have worked with leading brands and agencies, including Unilever, Farfetch, Mediacom, and M&C Saatchi, to answer the "why" behind image performance and help companies better visually engage with their audience.

"Marketers have never had to be more data-driven to succeed but the one aspect of marketing that remains devoid of data is the creative," said Anastasia Leng, CEO and Founder of Picasso Labs. "Picasso Labs measures how users respond differently to every creative you post or promote across any digital channel and provides detailed visual analytics to help you understand which creative aspects are cutting through with your audience."

The Foundry 50, a collaboration between Unilever Foundry and Lions Innovation, is a search for 50 of the top innovative and disruptive marketing technology startups in five categories: Future of Retail, Brand & Content Innovation, Social Impact, Engaging Millennials, and Data, Insights & Personalization. Picasso Labs will be represented in the Data, Insights, & Personalization category.

The panel who selected the Foundry 50 include co-founder, Brent Hoberman; Head of Lions, Innovation Rob Dembitz; Karmarama Creative Director, Jo Jenkins; Head of Unilever Ventures, Olivier Garel; and Senior VP of Global Marketing at Unilever, Aline Santos.

Join Picasso Labs at Cannes or request a demo at to see how you can unearth creative insights about your visual marketing.

BOXBOROUGH, Mass. – Egenera, a leading provider of wholesale cloud services and cloud management software to the channel, today announced that its wholesale managed cloud service, Xterity Cloud Services, will be distributed in Canada by Canadian distributor CloudRivo. 

CloudRivo will offer Egenera's wholesale managed cloud service, Xterity™ Cloud Services, to service providers in Canada. Xterity delivers a full range of brandable dedicated, managed, private and public cloud services, including Infrastructure as a Service (IaaS), Disaster Recovery as a Service (DRaaS), Backup as a Service (BaaS), and CloudMigrate exclusively through the channel. Xterity's business continuity services deliver on-premise server-to-cloud or cloud-to-cloud backup and disaster recovery.

"At CloudRivo, we are fully committed to marketing Egenera's Xterity Cloud Services in Canada and look forward to working with MSPs who are seeking to offer intuitive, robust and profitable cloud services, " said Nizam Uddin, CEO, CloudRivo.

"Our partnership with CloudRivo marks our entry into the fast growing Canadian market," said Pete Manca, CEO, Egenera. "CloudRivo is ideally positioned to deliver cloud services in Canada and we're excited to bring another distributor on board to fuel our international expansion."

With Xterity, resellers can quickly enter the cloud services market with no up-front capital or ongoing maintenance costs. Unlike reselling cloud services from large, commodity cloud vendors, Xterity delivers the margins resellers need to develop a profitable cloud services business. Xterity is HIPAA compliant and is hosted in Tier 3 and Tier 3+ datacenters worldwide.

Information about Xterity Cloud Services can be found at

About Egenera
Egenera is a leading provider of wholesale cloud services to the channel and data center infrastructure management software. Xterity, the company's white label cloud service, offers revenue generating Infrastructure-as-a-Service (IaaS), Backup as a Service (BaaS) and Disaster Recovery as a Service (DRaaS) to managed service providers (MSPs) and independent software vendors (ISVs) seeking to deliver cloud services with no upfront costs and with higher margins than competing solutions. Headquartered in Boxborough, Mass., Egenera has thousands of production installations globally, including premier enterprise data centers, service providers and government agencies. For more information on the company, please visit Follow Egenera on Twitter, LinkedIn and Facebook.

About CloudRivo
CloudRivo is the Canadian distributor of Xterity Cloud Services. CloudRivo offers Canadian managed service providers (MSPs), value-added resellers (VARs) and ISVs the opportunity to deliver high margin Infrastructure-as-a-Service (IaaS), Backup-as-a-Service (BaaS), Disaster Recovery-as-a-Service (DRaaS), and CloudMigrate migration services to customers with no upfront costs or commitments on a pay-as-you-go basis. CloudRivo, a business unit of GlobalIT / ERP Solutions, was established earlier in 2016 specifically to distribute Egenera's Xterity Cloud Services in Canada.

For more information on CloudRivo visit

Complete Flash Storage Portfolio Support for NetApp Docker Volume Plug-In Provides Customers Solid-State Performance With True Deployment Flexibility

SEATTLE, Wash. NetApp (NASDAQ: NTAP) announced the integration of its flash storage portfolio, including the NetApp® SolidFire® SF series, All Flash FAS (AFF) and EF-Series, with the NetApp Docker Volume Plug-In (nDVP). This native Docker plug-in allows containerized applications to easily maintain state by consuming persistent storage from NetApp. This capability enables Docker developers and operators to take advantage of NetApp's robust all-flash storage and data management primitives.

According to data from RightScale's "State of the Cloud Report," 81 percent of enterprises are adopting DevOps and 38 percent plan to use Docker. The goal of achieving intuitive and persistent state for Docker is essential for provisioning storage and managing data at scale. The nDVP provides a single plug-in and unified platform that enables enterprises to use Docker volumes across all NetApp storage systems. NetApp accelerated Docker users can pick from a broad, best-in-class all-flash portfolio using block-and-file protocol solutions to best match their business requirements.

"Containers have become so critical to our customers' multicloud environments," said Val Bercovici, NetApp SolidFire CTO. "Microservices within cloud-native applications span public, private and hybrid cloud configurations, creating a need for consistent data management throughout that cloud spectrum. The goal for the nDVP is to provide customers with a single, easy-to-manage plug-in that consistently supports multiple platforms: SolidFire, AFF and the EF-Series."

Additional details of the nDVP are:

  • Cross-platform storage using a single plug-in: The nDVP assists in the management of the full lifecycle of Docker volumes (create, mount/unmount, delete) on NetApp storage.
  • Composition of multiple storage platforms: Customers can run more than one copy of the nDVP simultaneously on any Docker host, each with a different configuration. This enables Docker users to easily consume storage with different characteristics and costs to match varied container requirements.
  • Multiprotocol persistent storage for Docker: Because the nDVP supports NetApp SolidFire, AFF and EF-Series systems, customers can choose whether they deploy containers on NAS or SAN storage with iSCSI and NFS support. One plug-in for multiple protocols provides true deployment flexibility.

Garrett Mueller, technical director for NetApp, and John Griffith, principal software engineer for NetApp SolidFire, will speak on the panel "Ecosystem Talks from Red Hat and NetApp" on Tuesday, June 21, at DockerCon 2016.

For more information about the nDVP, visit and

About NetApp SolidFire
The NetApp SolidFire all-flash scale-out platform provides enterprises and service providers with the most complete range of enterprise storage features for the next-generation data center. Leveraging the SolidFire all-flash architecture, with volume-level Quality of Service (QoS) controls, customers now can guarantee storage performance to thousands of applications within a shared infrastructure. Coupling this functionality with in-line data reduction techniques and system-wide automation results in substantial capital and operating cost savings relative to traditional disk and basic all-flash storage systems.

About NetApp
Leading organizations worldwide count on NetApp for software, systems and services to manage and store their data. Customers value our teamwork, expertise and passion for helping them succeed now and into the future. To learn more, visit

NetApp, the NetApp logo, and SolidFire are trademarks or registered trademarks of NetApp, Inc. in the United States and/or other countries. All other brands or products are Other company and product names may be trademarks or registered trademarks of their respective holders and should be treated as such. Use of the word "partner" or "partnership" does not imply a legal partnership between NetApp and any other company. A current list of NetApp trademarks is available on the web at

TYSONS CORNER, Va. – Datablink, Inc., a global provider of advanced authentication and transaction signing solutions, today announced the upcoming release of Datablink Mobile 110.

Using push technology for authentication and transaction signing on a smartphone or tablet, Datablink Mobile 110 is specifically designed to replace SMS as an authentication tool and offers added security, usability and delivery quality through a lightweight SDK that is easily embedded into existing apps.

An ever-growing number of organizations are seeking options to replace their existing SMS authentication systems that are clearly vulnerable to malware that is now capable of re-directing SMS communication and jeopardizing identities and transactions.

Datablink Mobile 110 serves as a fast, easy replacement option that doesn't require a phone line and remains cost effective while offering proven protection for a whole host of industries such as financial institutions, insurance agencies, e-commerce sites, and loyalty card companies -- just to name a few.

"We are pleased to soon offer a simple, out-of-band authentication solution that can quickly integrate into any organization's current mobile app," said Alexandre Cagnoni, CEO at Datablink. "Providing powerful protection against threats such as Zeus-in-the-Mobile (ZitMo) and SpyEye, Datablink Mobile 110's push technology offers superior reliability and security compared to SMS authentication and can be used for a whole host of tasks, including transaction signing, online purchases and message sending. This release underscores Datablink's ongoing commitment to maintaining an unmatched combination of convenience and security."

General availability for Datablink Mobile 110 slated for September 2016.

About Datablink

Datablink Inc. is a global provider of advanced authentication and transaction signing solutions. Banks and enterprises around the globe rely on Datablink's innovative out-of-band technology to protect millions of online users and transactions every day. Headquartered in Tysons Corner, Virginia, Datablink has been honored with numerous industry awards for its powerful security technologies. For more information, visit

AltaVault Enables NASA to Protect Mission-Critical Data, Optimize Cloud Footprint and Drive Down Cost

SUNNYVALE, Calif. – "With one of the largest cloud footprints of any U.S. federal government agency, NASA had very specific requirements for how to support its backup to the cloud initiatives," said Phil Brotherton, vice president, Data Fabric Group at NetApp (NASDAQ: NTAP). "Following a proof of concept trial, NASA determined AltaVault was the best choice to protect its data, optimize its cloud footprint, and drive down cost."

NASA's Johnson Space Center (JSC) has served as a hub of human spaceflight activity for more than half a century. It is home to the nation's astronaut corps, the International Space Station mission operations, the Orion Program, and a host of future space developments. The center plays a pivotal role in enhancing scientific and technological knowledge to benefit all of humankind.

They rely on the Amazon Web Services (AWS) Cloud to scale efficiently and elastically, enjoying the freedom and flexibility to store large volumes of data inexpensively. Faced with more than four petabytes of critical decision-making data from video, satellites, cameras and telescopes, NASA turned to NetApp for a more secure and efficient way to move, manage and protect their data.

Last year, NASA's Informational Resources Directorate (IRD) ran a proof of concept to store backup data in the cloud with AWS to reduce costs. The IRD used its existing Veritas NetBackup environment and deployed two NetApp AltaVault appliances as the interface. The proof of concept was a success and the solution is now in production. In addition, IRD documented the lessons learned to share with other centers as best practices.

With NetApp AltaVault, NASA has been able to:

  • Secure data - To meet both federal and NASA regulations, JSC needed a solution that could keep their data secure at all time. AltaVault met this requirement due to its ability to ensure data encryption both in flight and at rest.
  • Drive down cost, optimize cloud footprint - JSC needed a solution that would not tax the institutional network. AltaVault met that requirement with a network impact less than what JSC initially expected. Additionally, deduplication and compression means that JSC can further optimize its cloud footprint and drive down costs.
  • Enjoy easy integration into existing infrastructure - Due to JSC's large and complex backup infrastructure, it needed a solution that could complement its legacy NetBackup installation. To that end, JSC personnel installed the first unit without outside help.

NetApp recently released version 4.2 of AltaVault cloud-integrated storage. Version 4.2 has expanded the product's open platform with the addition of new cloud targets, support for additional backup software, and the new KVM hypervisor for virtual appliances. Customers now have the opportunity to protect branch offices in the cloud with the new 2TB virtual appliance. For customers using NetBackup, AltaVault now supports Veritas OST. With each release AltaVault is delivering new functionality to provide customers, like NASA, an efficient, open, secure, and simple cloud backup solution.

More information:

About NetApp
Leading organizations worldwide count on NetApp for software, systems and services to manage and store their data. Customers value our teamwork, expertise and passion for helping them succeed now and into the future. To learn more visit

NetApp and the NetApp logo are trademarks or registered trademarks of NetApp, Inc. in the United States and/or other countries. All other brands or products are trademarks or registered trademarks of their respective holders and should be treated as such. A current list of NetApp trademarks is available on the web at


Companies to Work on Open Standards, Interoperability, and Backward Compatibility for InfiniBand Products

FRANKFURT, GERMANY Oracle and Mellanox today announced a partnership to drive interoperability between their products and to jointly develop further industry standards for InfiniBand – a high speed Cloud networking technology.

Products supporting the InfiniBand standard not only provide extreme bandwidth and ultra-low latency for fast, agile, and secure cloud infrastructure, but they are also based upon industry standards and available from multiple vendors. Oracle and Mellanox Enhanced Data Rate (EDR) 100G InfiniBand products are engineered to the InfiniBand™ Architecture Specification Release 1.3 and allow customers to deploy a 100Gb/s fabric that is backwards compatible with the previous generations of InfiniBand-based systems (FDR, QDR, DDR, and SDR), enabling customers to protect their investments in InfiniBand-enabled applications.

Oracle's core strategy is to enable its cloud solutions and Engineered Systems with open technologies that deliver the highest performance, efficiency, and security. Due to its superior performance, efficiency, and scalability, InfiniBand is a dominant fabric for building Super Computers, which rapidly process massive amounts of data. Oracle has chosen InfiniBand as the foundational technology for Engineered Systems to provide unparalleled performance and scale to Oracle's suite of business critical applications.

"Customers using InfiniBand as the interconnect for clouds and high performance computing can be certain that as new speeds and features are incorporated into the InfiniBand architecture that they will be able to continue to work with the supplier of their choice and that new products will seamlessly integrate with their existing InfiniBand infrastructures," said Raju Penumatcha, senior vice president, Netra and Networking, Oracle. "This continued partnership represents an enduring commitment to provide customers with the technologies and standards needed for true enterprise-class cloud infrastructures that enable them to accelerate application performance and quickly respond to changing business needs."

"With a standards-based architecture, and the most advanced roadmap that is guided by the InfiniBand Trade Association, and a mature, open source software stack, InfiniBand offers customers the best of performance and interoperability with the support of a large community of suppliers, developers, and users," said Gilad Shainer, vice president, marketing at Mellanox Technologies. "This partnership enables us to continue to optimize and expand InfiniBand's role as a key technology for any cloud environment."

Oracle EDR InfiniBand Fabric is on display this week at: ISC High Performance (Booth 910). For more information, please visit:

Mellanox EDR InfiniBand solutions are on display this week at the International Supercomputing Conference (booth 905). For more information, please visit:

About Oracle
Oracle engineers hardware and software to work together in the cloud and in your data center. For more information about Oracle visit:

About Mellanox
Mellanox Technologies is a leading supplier of end-to-end InfiniBand and Ethernet interconnect solutions and services for servers and storage. Mellanox interconnect solutions increase data center efficiency by providing the highest throughput and lowest latency, delivering data faster to applications and unlocking system performance capability. Mellanox offers a choice of fast interconnect products: adapters, switches, software, cables and silicon that accelerate application runtime and maximize business results for a wide range of markets including high-performance computing, enterprise data centers, Web 2.0, cloud, storage, telecom and financial services. More information is available at:

Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners.