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Winter Journal

Volume 28, Issue 1

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Jon Seals

NEW YORK – Send Word Now, the leading worldwide innovator of critical communications services, announced today its partnership with Karcsi Global, LLC to market and sell Send Word Now's solutions within Latin America.

Karcsi Global, LLC, a consulting company with principle offices in New York and Buenos Aires, offers companies a unique insight into the corporate, on-the-ground environment in Latin America. The firm prides itself in tailoring goals and strategies to the specific needs of the region and the unique demands of every client. Its portfolio consists of corporate consulting, macro-economic and political analysis, investment opportunities, and security services.

"Our organization strives to bridge the gap between the many countries and cultures in the Western Hemisphere in order to maximize productivity and profit for our clients," said Stephanie Junger-Moat, Founder and President, of Karcsi Global, LLC. "We are very pleased to offer Send Word Now's emergency notification service to organizations throughout Latin America, and believe it is a true business essential for those seeking to improve safety, risk and resilience through faster, more streamlined communications."

Send Word Now, recognized by Gartner as a Magic Quadrant "Leader" and by DRI International as "Notification System of the Year," is used by more than 1,800 public and private sector organizations globally. Its SaaS-based Alerting Service is capable of transmitting tens of thousands of multilingual voice and text messages in minutes, while gathering the feedback needed for better decision making in critical events. Its latest innovation, SWN Direct, is a ground-breaking recipient mobile app that enables rapid, secure and encrypted interactions between an organization and its employees, customers and stakeholders.

"We are excited about the potential for helping organizations across Latin America communicate more effectively in critical situations," said Tony Schmitz, President and CEO of Send Word Now. "Through our newly forged relationship with Karcsi Global, LLC, we are better positioned to deliver our award-winning Alerting Service to organizations throughout Mexico, South America, the Dominican Republic and other Latin American countries. Karcsi Global clearly understands the realities of conducting business in these strategic areas, and we sincerely appreciate their commitment to representing Send Word Now in this important marketplace."

About Send Word Now
http://www.sendwordnow.com/ | 800.388.4796 |marketing@sendwordnow.com
Media Inquiries: Linda Young, Marketing Manager, lyoung@sendwordnow.com
Follow us on: Twitter, LinkedIn or Facebook

Headquartered in New York City, Send Word Now is the leading innovator of on-demand alerting for crisis communication. The company's easy-to-use, enterprise-class emergency notification solutions and mobile applications are used by businesses, government agencies, universities, and non-profit organizations worldwide, to ensure fast, effective, two-way communication when it is needed most.

Among its many accolades, Send Word Now was named a 'Leader' in Gartner, Inc.'s 2014 Magic Quadrant for U.S. Emergency/Mass Notification Services, and awarded "Notification System of the Year" by DRI International. The company also received the 2013 Small Business Achievement Award from the Department of Homeland Security for its work with the Federal Emergency Management Agency (FEMA).

NAKIVO helps eLogic – a leading Internet and cloud services provider in Italy – to deliver VM Backup-as-a-Service to clients, and improve VM recovery time by 10X

CAMPBELL, Calif. — NAKIVO Inc., the fastest growing provider of virtualization data protection and cloud backup software, has announced today that eLogic - a leading Internet service provider and cloud service provider in Italy - has chosen NAKIVO Backup & Replication to deliver VM Backup-as-a-Service.

eLogic was founded in Bologna, Italy in 2001 on the belief that using the full potential of Internet technologies is vital to the success of any business. The company has been organized in three business units: Web Projects, Digital Marketing, and Cloud Services to provide a full spectrum of services for its customers including solution design, its implementation, hosting, backup, disaster recovery, SEO, marketing, and Internet advertising.

eLogic aims to provide their customers with solutions that result in real benefits and improved competitiveness. In recent years, the company has delivered solutions for major Italian and international companies, such as Peugeot Italy, ENI, Federfarma, Volkswagen Group, Nestle, Nokia, Toyota Handling Machines, Sharp Electronics Italy, Unindustria, and CNA.

For its Internet and cloud provider services, eLogic uses over 350 VMware VMs running on 20 ESXi hosts in their infrastructure. The VMs primarily contain Web data, such as files, IIS, Apache, Microsoft SQL Server, MySQL, Oracle, Postgress, and so on.

Previously eLogic used a legacy backup solution to protect VM data, which treated VMs as physical machines and required installing network agents inside the OS of backed up systems. This approach had a number of disadvantages: time-consuming maintenance of backup agents, complex networking, incomplete customer isolation, very long recovery process which required rebuilding VMs prior to restoring the data, and no self-service for customers.
eLogic tested the leading VM data protection solutions available on the market. The NAKIVO feature set matched the team’s requirements for a new VM backup solution. Built for VMware, the product can be deployed on Windows and Linux OS, and has an intuitive Web user interface. With the multi-tenancy feature, service providers can deploy just one copy of the product to manage multiple isolated clients through a single pane of glass. In multi-tenant mode, each client can be granted access to their VM data protection jobs and perform VM backup, replication, and recovery for themselves through the web-based self-service portal.

Most importantly for eLogic, NAKIVO Backup & Replication provides the ability to instantly recover files and Exchange objects directly from compressed and deduplicated VM backups, eliminating the need to re-create the VM and recover all of its data. "I think NAKIVO is a perfect fit for both clients and cloud service providers," said Marco Musolesi, CIO at eLogic. "Multi-tenancy enables deploying and managing clients from a single pane of glass, while each client has access to only their own backups, and can instantly recover files, Exchange objects, and VMs without our assistance."

eLogic now uses NAKIVO Backup & Replication to protect 350 VMs. With an easy to use web based interface the company is now able to quickly protect newly deployed tenants and provide customers with access to their VM backups via the self-service interface. Because NAKIVO Backup & Replication natively supports VMware without agents, and provides the ability to recover files directly from compressed and deduplicated VM backups, eLogic has improved file and VM recovery time by 10X.

Overview: nakivo.com/VMware-VM-backup-replication-recovery-software.htm
Datasheet: nakivo.com/Resources/NBR-DS.pdf
Cloud Backup: nakivo.com/vmware-cloud-backup-as-a-service.htm
Success Stories: nakivo.com/success-stories.htm
Trial Download: nakivo.com/en/VMware-Backup-Free-Trial.htm

Headquartered in Silicon Valley, NAKIVO is a privately-held software company that has been profitable since founding in 2012. With more than 3,300 customers - including many Fortune 1,000 companies - and over 500 channel partners across 70 countries worldwide, NAKIVO develops and markets a line of next generation data protection products for clouds and VMware virtualized environments. NAKIVO provides a fast, reliable, and affordable VM backup and replication solution for enabling SMBs and enterprises to protect and recover VM data onsite, offsite, and to the cloud. NAKIVO has also enabled over 50 hosting, managed, and cloud services providers to create and offer VM Backup-as-a-Service, Replication-as-a-Service, and DR-as-a-Service to their customers. NAKIVO was the first virtualization backup specialist to offer SMBs cloud backup to public clouds such as Amazon and multi-tenancy to cloud service providers and enterprise customers. For more information, please visit nakivo.com.

Behind the media sensationalism and hyping of the story overall, there is little to dispute the fact the Ebola virus is a regional emergency that has the potential to become much more. Of course, this is the problem with every transmissible disease and especially so in our age of international travel for business and pleasure. The symptoms and effects of this disease are particularly unpleasant and if you have an interest, there is no shortage of descriptions of those available to you. Also, there is no shortage of warnings and pronouncements from the governments and agencies such as the World Health Organisation about the spread and effects of Ebola.

How much of a risk is there? For me, the prime risk is the lack of awareness of the disease while other things are going on. Ebola can be added to the list of big things that are happening in 2014 (Ukraine, Syria, Iraq, Libya, Malaysian Airlines, natural disasters) that probably desensitise us to the gravity of each situation individually and their collective impact. Besides, Ebola is happening in Africa, mainly, and attracts the usual international public response – relative disinterest. Although the outbreak is in the news, the threat appears to be downplayed, certainly here in the UK, as being of remote concern.



Going mobile with your data? Don’t think you can forget data quality. In fact, data quality takes on a new importance when you’re dealing with enterprise mobility, warns David Akka, head of Magic Software’s UK branch.

“In an enterprise mobility project, we typically have the same challenge of presenting information from multiple systems to the user on a single screen, but mobile brings other challenges as well,” writes Akka in a recent Enterprise Apps Tech column. “For example, typing on a small touchscreen increases the chance that critical data may be misspelled (increasing the chance of duplicating customer records); and users are also far less likely to search multiple records, as they get frustrated faster on mobile.”

What surprised Akka, and prompted his blog post, is that he found that a major automotive industry company is outsourcing data quality to an external agency — despite the fact that data quality could easily be added into the integration workflow.



Forecasters with NOAA’s Climate Prediction Center now say the chances of a below-normal Atlantic hurricane season have increased to 70 percent, up from 50 percent in May.

In its updated outlook, NOAA said overall atmospheric and oceanic conditions that are not favorable for storm development will persist through the season.

Check out the revised numbers in this NOAA graphic:

However, coastal residents may want to heed the words of NOAA lead forecaster Dr. Gerry Bell:



By now, you’ve heard about the Russian gang of hackers who allegedly gathered more than a billion user names and passwords and a lot of other information. How did you react to the news? I kind of shrugged my shoulders about it. It’s news, sure, but as someone who reads about breaches daily and gets regular updates about what’s happening in the state of cybersecurity, my reaction was this: What user names and passwords could they have that haven’t already been breached at some point?

I’m not the only one who said this. Shortly after I told some friends on Facebook that they shouldn’t panic, I got this comment in an email from John Prisco, CEO with Triumfant:

This issue reminds me of an iceberg, where 90 percent of it is actually underwater. That’s what is going on here with the news of 1.2 billion credentials exposed. So many cyber breaches today are not actually reported, often times because companies are losing information and they are not even aware of it. Today, we have learned of a huge issue where it seems like a billion passwords were stolen overnight, but in reality the iceberg has been mostly submerged for years – crime rings have been stealing information for years, they’ve just been doing it undetected because there hasn’t been a concerted effort on the part of companies entrusted with this information to protect it.



Friday, 08 August 2014 14:33

Why become a BCMS Lead Auditor?

Over a series of articles, Hilary Estall, Director of Perpetual Solutions, will be discussing subject areas aimed at those managing a business continuity management system (BCMS) and in particular, those systems certified to ISO 22301. With her pragmatic approach to management systems and auditing in particular, Hilary will offer an insight into areas not widely discussed but still important for the ongoing success of a BCMS.

In her first article, Hilary Estall shares her thoughts on becoming a BCMS Lead Auditor and explores why people sometimes mistakenly opt for this particular auditor classification when more appropriate options may be available:

In this article I consider the role of the Lead Auditor and why so many individuals opt for this route for their auditor training. It’s a subject close to my heart and one which, in my opinion, is misrepresented and therefore misunderstood by those seeking auditor training. Whilst it’s not limited to business continuity management system standards, this is the context in which I have written the article.



Dr. Steven Goldman identifies ten business continuity and disaster recovery trends that are emerging, highlighting actions that business continuity managers can take in response to each item.

10: There has been an overall worldwide increase in the number of natural disasters

As a trend, the incidence of natural disasters worldwide has steadily increased, especially since the 1970’s, according to reports from the New England Journal of Medicine (NEJM) and from global insurer Munich Re.

Climate-related disasters include hydrological events such as floods, storm surge, and coastal flooding, while meteorological events include storms, tropical cyclones, local storms, heat/cold waves, drought, and wildfires. There were three times as many natural disasters between 2000 and 2009 as compared to the amount between 1980 and 1989. The NEJM notes that a vast majority (80 percent) of this growth is due to climate-related events. As a result, the amount of economic damage due to these natural disasters has seen a steady upturn. This in turn means that companies and organizations need to be prepared for natural disasters.

The number of geophysical disasters has remained fairly stable since the 1970’s. Geophysical disasters include earthquakes, volcanoes, dry rock falls, landslides, and avalanches.

What does this mean to you?

The conventional wisdom is that if you fight Mother Nature, she always wins. However, this does not mean you surrender! It means that companies and organizations need to be prepared for whatever Mother Nature can dish out. Remember Hurricane Sandy? Many companies in the northeast USA were battered, but several not only survived but also continued operations. How? Planning, preparation, and execution.



Friday, 08 August 2014 14:28

Are you equipped for the future of work?

The world around us is constantly changing. Some say we now live and work in a VUCA environment, characterised by:

  • volatility
  • uncertainty
  • complexity
  • ambiguity

So how do businesses survive (and thrive) when nothing ever stands still? Perhaps part of the answer is in continuous learning and development, which can enable individuals to be agile and responsive to each and every challenge.



GALVESTON — Nearly six years after Hurricane Ike, one of the nation’s deadliest hurricanes, struck this city, boarded-up and dilapidated houses and empty lots still punctuate the streets. Many houses that remain are decorated with “for sale” signs.

“This was a thriving neighborhood,” Tina Kolunga said as she drove down a street lined with abandoned houses. On another street, she pointed out large patches of grass where homes and public housing used to sit. Kolunga still lives in Galveston, though she struggled for years after Ike to rebuild her home.  

“This used to be one of the busiest restaurants in town,” Kolunga said, pointing out a rundown white building still worn from water damage. 

As Kolunga toured the damage that remains years after Ike, recounting the ongoing recovery struggles of her neighbors, state lawmakers across town worried about the future of this coastal town and the surrounding region. At a hearing of the Joint Interim Committee to Study a Coastal Barrier System, held just a few miles from Kolunga's neighborhood, on Texas A&M University's Galveston campus Monday, experts told legislators that the coast is still not adequately prepared for a hurricane like Ike, which in September 2008 left billions of dollars of damage and at least 100 people dead in its wake.