Fall World 2014

Conference & Exhibit

Attend The #1 BC/DR Event!

Summer Journal

Volume 27, Issue 3

Full Contents Now Available!

Jon Seals

Perpetual motion, like the alchemist’s stone, makes a great legend. The idea of something that keeps going indefinitely with no external source of energy is highly seductive, but also highly impractical. Friction or resistance of some kind will always intervene to eventually bring the system to a halt. However, almost-perpetual motion that just needs a teeny bit of energy to keep going is a much more realistic proposition. This is the big difference between new sales and loyalty sales for a company, where sales costs can diminish in favour of the repeat customer by a factor of up to 10. What is the secret sauce that lets companies strengthen their sales and their business continuity by so much, and for so little?



The BYOD movement in the enterprise is already taking some unusual twists. In addition to the variety of cell phones and smart devices IT must contend with, many users are utilizing personal cloud-based infrastructure. And that is leading to a host of integration, compatibility and security issues.

The personal cloud is nothing new. Consumers have been using on-line storage and synchronization for music, video and a range of other applications for several years now. According to ABI Research, the personal cloud market nearly doubled to $1 billion over the past year and is on pace to top $3.5 billion by 2018. In terms of raw capacity, personal clouds held about 685 petabytes in 2013 and will rise to 3,520 in 2018.



Network World — Last September customers of storage provider Nirvanix got what could be worst-case scenario news for a cloud user: The company was going out of business and they had to get data out, fast.

Customers scrambled to transfer data from Nirvanix's facilities to other cloud providers or back on to their own premises. "Some folks made it, others didn't," says Kent Christensen, a consultant at Datalink, which helped a handful of clients move data out of the now-defunct cloud provider.

Nirvanix wasn't the first, and it likely will not be the last cloud provider to go belly up. Megacloud, a provider of free and paid online storage without warning or explanation suddenly went dark two months after Nirvanix's bombshell dropped. Other companies have phased out products they once offered customers for cloud storage: Symantec's Backup Exec.cloud, for example is no longer being sold by the company.



CSO — Today's information security professionals need to learn more swiftly, communicate more effectively, know more about the business, and match the capabilities of an ever-improving set of adversaries. But, it doesn't seem too long ago that all it took to survive in the field was a dose of strong technical acumen and a shot of creativity to protect the network, solve most problems, and fend off attacks.

Not so today. The role of the security professional has evolved beyond that of mere technical savvy, and now includes consultant, educator, investigator, and defender of the data.

To understand the traits and habits that matter the most, we reached out to a number of security professionals by phone, email, and social media, who are successful in their respective areas in the field.

If there's one thing that screamed out from the interviews it was this: security knowledge alone is only the beginning of the skills and habits one needs to succeed.



Gaskets can be used whenever a seal is needed between 2 panels of an enclosure assembly to protect the interior components from damage.

DIRAK’s EPDM gaskets will eliminate rattle caused by vibration, compensate for door and frame irregularities, and provide environmental sealing. DIRAK’s EPDM gaskets are now certified to be suitable for use in UL50E applications for all enclosure types, except oil immersion for enclosure types 12, 12K or 13. DIRAK offers an additional range of NBR gaskets for these applications.

DIRAK’s EPDM gaskets, certified to meet UL50E requirements, are ideal solutions for applications that require the following characteristics:

  • Reliable sealing over a long period of time and over compression and

de-compression cycles.

  • Operate in a wide temperature range; (-40º C to 150º C)

  • Optimum sealing properties in extreme weather conditions

  • Resistant to ozone and UV-light environments

  • Water, ozone and steam resistant

Benefits of selecting DIRAK’s EPDM Gaskets Certified to Meet UL50E

  • Broad selection—250+ gaskets to choose from. Styles include:

Clip-on gaskets

Window gaskets

RFI/EMI shielding gaskets

Edge protector gaskets

Round and castellated gaskets

Rectangular gaskets

  • Saves Time and Money—No concern that the final unit certification is compromised as DIRAK’s EPDM gaskets meet UL50E requirements.

  • Supply chain traceability—UL certification ensures traceability of the supply chain by providing verification that EPDM gaskets meet the applicable UL requirements for safety.

  • These programs provide component suppliers traceability for end-product manufacturers.

  • Customizable—EPDM gaskets can be designed and developed to meet any application need

Target Markets & Applications

Potential applications are broad and include, but are not limited to, the following industries:

Electronic Enclosures Industrial Machinery

Transportation Off Highway Equipment

Construction Equipment Industrial Enclosures

Medical Equipment Power Industry

DIRAK is a global designer, manufacturer, and distributor of innovative, high quality system solutions for latching, hinging and profile technology. DIRAK products are sold and distributed globally through a network of authorized sales representatives.

For additional information, contact DIRAK, Inc., 22560 Glenn Drive, Sterling, Virginia, USA. Tel: 703-378-7637, Fax: 703-378-7638, E-mail: options@dirak.com, Website: www.dirak.us. The company’s global headquarters is in Ennepetal, Germany.

Columbus, Ohio  Emerson Network Power, a business of Emerson (NYSE: EMR) and a global leader in maximizing availability, capacity and efficiency of critical infrastructure, announces today a new data center financing option for customers purchasing power, thermal management and monitoring equipment, including Smart Solutions infrastructure offerings. Available through First American Vendor Finance, specialists in simplifying complex equipment acquisitions, the program offers 24-72-month fixed rate data center infrastructure leasing options with one of the most lessee-friendly master lease agreements in the industry.

The new lease option was designed to allow Emerson Network Power customers the flexibility to upgrade data center infrastructure with low, predictable and manageable monthly payments for equipment, without the burden of a large initial capital outlay.

In addition to the industry's leading power, cooling and management systems, Emerson Network Power also offers Smart Solutions – intelligent, integrated offerings that include single row (SmartRow™), multiple row (SmartAisle™), room-based designs (SmartDesign™) and rapid deployment enclosures (SmartMod™), to optimize data center efficiency in IT environments of all sizes.

“Now more customers will have the opportunity to upgrade or expand  their data center management needs with rapidly deployable solutions that cost effectively add data center capacity, improve IT control and increase efficiency to balance the most common data center objectives,” said Jeff Sturgeon, president of sales for Emerson Network Power’s Data Center Solutions business in North America. “We’re pleased to be able to simplify the process and reduce the total cost of acquisition for mission-critical data center infrastructure.” 

The financing offering through First American Vendor Finance features:

·        Flexible lease offerings ($1 buyout, fixed buyout, Fair Market Value)

·        End-of-lease flexibility and trade-in opportunities to fit evolving needs

·        Simplified paperwork package, rapid turnaround and no fees

·        Online lease management system to track assets and lease information

"Emerson is a progressive, customer-focused company,” said Bill Verhelle, CEO of First American.  “We look forward to providing Emerson customers with convenient, cost-effective financing solutions."


About Emerson Network Power

Emerson Network Power, a business of Emerson (NYSE: EMR), delivers software, hardware and services that maximize availability, capacity and efficiency for data centers, healthcare and industrial facilities. A trusted industry leader in smart infrastructure technologies, Emerson Network Power provides innovative data center infrastructure management solutions that bridge the gap between IT and facility management and deliver efficiency and uncompromised availability regardless of capacity demands.  Our solutions are supported globally by local Emerson Network Power service technicians. Learn more about Emerson Network Power products and services at www.EmersonNetworkPower.com.


About Emerson

Emerson (NYSE: EMR), based in St. Louis, Missouri (USA), is a global leader in bringing technology and engineering together to provide innovative solutions for customers in industrial, commercial, and consumer markets around the world. The company is comprised of five business segments: Process Management, Industrial Automation, Network Power, Climate Technologies, and Commercial & Residential Solutions. Sales in fiscal 2013 were $24.7 billion.  For more information, visit www.Emerson.com.


About First American

First American is a wholly owned subsidiary of City National Bank in Los Angeles, a commercial bank with over $29 billion in assets.  First American is ranked among the 100 largest leasing companies in the United States, and provides commercial equipment leasing and financing for clients in all 50 states.  First American was recognized eight times on the Inc. Magazine 500/5000 listing of the fastest growing companies in the United States, and twice as a top five Best Places to Work in New York State (10-249 employees).

Purchase Represents Largest Single International ZBV Order
                          for the Company

BILLERICA, Mass. – American Science and Engineering, Inc. ("AS&E") (Nasdaq:ASEI), a leading worldwide supplier
of innovative X-ray detection solutions, announced today it has received an order for 28 ZBV(R) mobile screening systems from a key
Middle East channel partner. The ZBV systems will be used for law enforcement and security applications in multiple countries in the

"This order -- the largest single international ZBV booking -- confirms that we continue to successfully execute on our ZBV pipeline in key
geographic markets," said Chuck Dougherty, AS&E's President and CEO.

"The sizable order is part of an increased trend towards using Z Backscatter(R) technology and the ZBV platform for broader, more traditional public safety and security applications. It is also a measure of AS&E's long-standing and successful relationship with one of our key Middle East channel partners and their keen understanding of the unique value of the ZBV system." ZBV: The Number One Selling Cargo and Vehicle Inspection System in the World A breakthrough in X-ray inspection technology, the ZBV(R) system is the top-selling mobile cargo and vehicle screening system in the world. This highly mobile screening system, built into a delivery van, allows for immediate deployment and rapid inspection to reveal explosives, drugs, currency, alcohol, cigarettes and other organic threats or contraband. With over 675 systems sold to date, AS&E's ZBV system is used by leading government agencies, border authorities, law enforcement, military organizations, and security agencies in more than 55 countries. Since its introduction in 2003, the ZBV system has consistently received the highest marks for quality, reliability, and performance with a proven record of detection results. About AS&E American Science and Engineering, Inc. (AS&E) is the trusted global provider of threat and contraband detection solutions for ports, borders, military, critical infrastructure, law enforcement, and aviation. With over 50 years of experience, AS&E offers proven, advanced, X-ray inspection systems to combat terrorism, drug smuggling, illegal immigration and trade fraud. AS&E systems are designed in a variety of configurations for cargo and vehicle inspection, parcel inspection, and personnel screening. Using a combination of technologies, these systems provide superior detection capabilities, with high-energy, dual-energy, and Z Backscatter(R) X-rays. Learn more about AS&E products and technologies at www.as-e.com.

Will Support New Telx Partnership And High Demand for Its Cloud Computing Services

DENVER, ColoradoPeak® (formerly PeakColo), an enterprise-class IaaS Cloud provider for channel partners, today announces it has secured $4 million in new financing from its current investment group, Meritage Funds and Sweetwater Capital. The funding will help support key partnerships including a recently announced agreement with Telx, provider of global interconnectivity and datacenter solutions. The funding will also support Peak’s continued explosive demand for cloud computing services due to its unique channel-centric sales and service model.

Peak offers cloud computing to its large ecosystem of value-added resellers (VARS), distributors, agents and service providers who white-label or re-sell Peak’s cloud as their own solution. With cloud nodes located in eight geographies across the United States and Europe including Silicon Valley, Seattle, Denver, Chicago, New Jersey, New York, Atlanta, and the United Kingdom, Peak is able to address a wide range of services including disaster recovery, production workloads, storage and backup in the cloud. Leveraging Peak’s 100% uptime SLA as well as its dedicated compute and storage resources, clients can easily access Peak’s cloud nodes from their office locations, data centers or even other clouds via its patented Layer 2 Direct Connect services, a unique option allowing easy migration to its cloud computing and specialized application environments.

“By securing additional funding, Peak manifests its destiny by expanding into additional markets coast to coast, and serving a larger client base,” comments Luke Norris, CEO and Founder of Peak. “With our patented technologies we are helping companies realize the many benefits of enterprise cloud computing more readily and more economically. As such we have seen over 430% growth over the past two years. We are excited about our year ahead and further serving our reseller and agent community with our best-in-class solutions.”

Cloud solutions powered by Peak include personalized, high-touch technical service and support as noted by its 2013 awards and recognition including:

  • #5 Ranking on CRNs 2013 Fast Growth 150 List
  • Talkin’Cloud Top 100 Cloud Services Provider Award
  • Compuware Top 25 Cloud Service Providers Performance Award

For more information about Peak’s infrastructure-as-a-service cloud solutions engineered for the channel, please contact sales@poweredbypeak.com or visit http://www.poweredbypeak.com.


About Peak

Peak® is an enterprise-class Infrastructure-as-a-Service (IaaS) cloud service provider to channel partners. White-labeling Peak’s cloud services as their own, resellers and agents rapidly enter the cloud marketplace under their own brand without capital expenditure, enjoying a faster route to profitability. Peak operates Type II SSAE 16 and SOC 1 & 2 compliant cloud nodes in eight geographies across the United States and in Europe (Silicon Valley, Seattle, Denver, Chicago, New Jersey, New York, Atlanta, and the United Kingdom). Its VMware vCloud® Powered cloud environment contains tens of thousands of virtual machines and multiple petabytes of storage for public, private, hybrid and disaster recovery solutions. Peak offers both Cisco UCS and Open Compute platforms, and is a Platinum-level NetApp Service Provider. For more information, visit www.poweredbypeak.com call (855) 532-4734; or follow us on Twitter or LinkedIn.

CARMEL, Ind. – Carmel-based Fuzion Analytics, an analytic services organization dedicated to serving the informational needs of the long-term care insurance industry, has now released the latest version of Fuzion PULSE 3.0 to clients as of December 31, 2013.

Fuzion Analytics developed the PULSE product to assist businesses in developing a clear understanding of both operational efficiencies and trend analysis of claims and other key functions. PULSE provides reports on all core operations via web-based dashboards.   

Fuzion's interactive dashboards and guided ad-hoc reporting provide actionable insights to help enhance existing business processes and optimize business decisions. Its PULSE solution provides reports on all core operations via a web-based portal, moving business intelligence to the front office. This cutting-edge technology allows companies to not only understand why certain events are happening, but also proactively influence future outcomes through innovative data analysis.

"We are very excited to release PULSE 3.0 to our clients," said Patrick Bogan, CIO for Fuzion Analytics. "With our latest features and enhancements, the user experience has been significantly improved to include state-of-the-art graphics, enhanced filtering options and improved performance for vast quantities of data. Clients are able to see the data that drives their business in ways they have never experienced before."    

Fuzion Analytics will be demonstrating its product features and services as a Diamond –level sponsor at the upcoming 2014 ILTCI conference in Orlando, Florida March 16 – 19th. The ILTCI conference is a national tradeshow, showcasing companies in the long-term care industry including insurers, insurance regulatory authorities, insurance educational institutes, actuaries and other groups with interest in long-term care Insurance. For more information about the conference, visit www.iltciconf.org.

About Fuzion Analytics
Fuzion Analytics is a data mining and analytic services organization dedicated to serving the informational needs of the long-term care insurance industry. Fuzion's cutting-edge technology delivers innovative data analysis, consulting and information infrastructure designed to improve carriers' claims experience, enhance operations management and reporting, reduce the incidence of fraudulent claims, and enable more accurate projections for decision management practices. To learn more about Fuzion Analytics, visit www.FuzionAnalytics.com.

'Best at Disk-based Backup’ Leader Grows 10 Percent Over Q3-13 and Turns Cash Positive

Innovation, Industry Recognition, Unique Scale-out Architecture, and Commitments to Customers Define Year for ExaGrid

WESTBOROUGH, Mass. – Building products to solve the backup problem, ExaGrid Systems announced today that it grew 10 percent from Q3-13 to Q4-13. The company also announced that is has turned cash positive and will be cash positive from this point moving forward. The company consistently ranked ‘best at disk-based backup with deduplication’ by leading experts is positioned for a breakout year in 2014.

ExaGrid, which roots its success in addressing customers' needs and providing solutions to their data backup challenges, has led the disk-based backup market by replacing and removing all the challenges of tape backup. ExaGrid is the only solution that permanently fixes the backup window and also offers the industry’s fastest restores. 

Making waves throughout 2013, ExaGrid:

  • Surpassed  1,850 customers
  • Launched its most robust appliance that can scale to 210 terabytes in a single GRID
  • Became the industry’s first tech company to have over 300 published customer success stories
  • Was awarded two new patents
  • Won four “best product” awards, achieved finalist status in four additional competitions, and earned top spots in analyst reports from three independent firms

“ExaGrid achieved a number of great milestones in 2013,” said Bill Andrews, CEO of ExaGrid. “ExaGrid has the first and only product in the category of scale-out disk-based backup with data deduplication. Customers increasingly understand the need to add compute with capacity, as backup and deduplication are both compute-intensive processes. ExaGrid is the only company 100 percent focused on disk-based backup with deduplication and continues to push the envelope as a technology leader and also an industry thought leader.”


A Year of Technological Innovation

In October, the company launched its latest appliance, the EX21000E. The new appliance scales to 210 terabytes in a single GRID system and provides up to 400 percent more throughput than its closest competitor. No other backup architecture can match this performance because only ExaGrid solves the compute problems associated with deduplication. ExaGrid is the only disk-based backup solution that permanently fixes the backup window as data grows.

ExaGrid's scale-out grid architecture and compute with capacity model, allows the company's appliances to execute computationally-intensive deduplication functions in parallel across all appliances in a customer's multi-appliance configuration. In addition, ExaGrid's unique landing zone ensures that the most recent backup data can be quickly restored or copied to offsite tape without having to rehydrate the data. With the advent of virtualization, ExaGrid’s landing zone can maintain a full copy of a VM. In the event of a failure the VM can be booted directly from the ExaGrid system resulting in an instant recovery. This is another industry exclusive capability.


Praise from the Experts

Accruing four "product of the year" awards, four additional award "shortlist" recognitions, and dominating industry reports, analysts and industry experts alike have consistently recognized the value ExaGrid solutions delivered over the year. In each of these assessments, ExaGrid was pitted against chief rival EMC Data Domain, which requires expensive forklift upgrades once customers hit the data ceiling of the appliance, as well as slow restores since all data is deduplicated or de-hydrated.

2013 awards included:

Shortlisted categories at awards included:

  • "Backup and Recovery / Archive Product of the Year" at the Annual SVC Awards
  • Storage Magazine “One to Watch” Award – Product
  • Storage Magazine “One to Watch” Award – Company
  • Storage Magazine “Value for Money” Award

Report distinctions included:

  • "Best-in-Class" for solutions under $50k and $100k by DCIG
  • Earned 99 of 100 points in Info-Tech Vendor Landscape: Disk Backup report
  • ESG Lab Report - validation of the effective instant VM recovery capabilities of ExaGrid’s system when used with Veeam’s virtual data protection solution


About ExaGrid Systems, Inc.
More than 1,850 customers worldwide depend on ExaGrid Systems to solve their backup problems, effectively and permanently. ExaGrid's disk based, scale-out GRID architecture constantly adjusts to incessant growing data backup demands, and is the only solution that combines compute with capacity to permanently shorten backup windows and eliminate expensive forklift upgrades. ExaGrid is also the only solution to offer a landing zone retaining the most recent backups in their full un-deduplicated format for fast restores, fast offsite tape copies, and fast instant recoveries. Read through more than 300 published customer success stories and learn more at www.exagrid.com.