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Summer Journal

Volume 27, Issue 3

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Jon Seals

If past is truly prologue, then it shouldn’t come as a surprise to anyone who has studied the history of data infrastructure that virtualization, advanced cloud architectures and open, distributed computing models are starting to look a lot like the mainframe of old—albeit on a larger scale.

Everywhere you look, in fact, people are talking about pooled resources, higher utilization rates, integrated systems and a rash of other mainframe-like features intended to help the enterprise cope with the rising tide of digital information. Put another way: If the network is the new PC, then the data center is the new “mainframe.”

Of course, this new mainframe data center will differ from the old in a number of ways, most notably in the skill sets and development environments needed to run it. At the recent OCPSummit, for instance, there was no shortage of speakers highlighting the need for organizations to ramp up their knowledge of next-generation virtual and cloud technologies that will pull workaday infrastructure management tasks from physical layer infrastructure to more flexible software-defined constructs. It’s worth noting, however, that the virtualization and resource utilization techniques that ushered in the cloud were not created out of whole cloth during the client-server period, but were in fact carried over from earlier mainframe environments.



BMC Software wants to eliminate the whole notion of a level-one job ticket when it comes to IT support. BMC today unveiled a series of updates to its IT support software portfolio, including version 2.0 of BMC MyIT, the company’s self-service IT support application that makes use of a social media construct to deliver IT support.

Jason Frye, senior director of the office of the CTO at BMC Software, says with the latest version of BMC MyIT, it’s now possible for IT organizations to collaboratively address most routine IT support issues without ever generating a help desk support ticket. Not only will that make the internal IT support staff more productive, Frye says most end users will have a much higher level of satisfaction because they will be able to resolve most issues on their own.



There are many elements to a successful business continuity and life safety program. The most resilient organizations make sure that their people, teams and response efforts are aligned and resourced.  This article will help you take the right steps to begin your journey to preparedness.

Conduct a Risk Assessment

To be prepared, it is vital for your organization to understand the threats that your locations could face. There are four key perspectives to consider for each of your organization’s locations:



Good business continuity training helps managers and enterprises prepare business continuity plans. However, they’ll also need to deal with a further factor – human error. This element is a cause of anything from small business failure to nuclear power plant meltdowns. A little information on the subject can help make business continuity that much more robust. Although sophisticated analytical techniques exist to assess human reliability, in the first instance we’ll take a common sense approach. This also makes it easier to apply error-prevention measures to your organisation and boost your business continuity still further. Compare them also with the theory and principles of business continuity from your training classes, and exercises you do to test BC plans.



NEWARK, Calif. – Two years after its successful Zebi product launch, Tegile Systems, the leading provider of flash-driven storage arrays for virtualized server and virtual desktop environments, continues to find success in the enterprise data storage marketplace behind record-breaking sales of its line of Zebi storage arrays, which balance high performance, high capacity, features and price to make them the best solution for a wide range of industries and applications.

Key customer wins and overall increased market penetration of Zebi arrays has led to a 350 percent increase in year-over-year revenue for the company, positioning Tegile as the top storage hardware company and taking the #5 spot on Storage Newsletter’s “Top Fastest Growing Storage Companies in 2013,”  with the only other hybrid vendors at #15 and #16 and an all flash vendor at #16 as well. 

Part of the year-to-year increase is attributed to higher average sale prices from increased adoption of the more advanced Tegile Zebi HA2400 and HA 2800 arrays,  along with a significant number of Tegile users becoming repeat customers, ordering multiple units as they deploy hybrid storage to support additional workloads and/or deploy in different lines of business. 

With the market for VDI continuing to gain traction, Tegile’s Zebi line of purpose-built, flash-driven storage systems with in-line deduplication continue to offer customers the ability to centralize operations, mitigate the disruptive effects of boot storms and protect their data at a significantly lower cost than with standard hard disk-based or solid state disk arrays. 

The transition from initial launch to the current scaling phase corresponds with the success of Tegile’s reseller partner eco-system, which has seen the addition of hundreds of partners throughout North America and Europe since its inception.  By simplifying the sales process and providing the technical resources necessary for resellers to close new business, Tegile allows its partners to offer the unparalleled functionality, flexibility and ease of use of its award-winning technology to customers without the time and costs required by other vendors. Additionally, at the end of 2013, Tegile announced its Agility Pricing Program, a cloud like capacity utilization-based model, another attractive tool for a channel partner’s arsenal, allowing their customers to do an outright purchase, a standard lease or go with a cloud/utility model. 

The success and growth of the company has also resulted in the need to relocate Tegile corporate headquarters to a larger facility and expand its executive team.  Remaining in Newark, California, the new offices provide a state-of-the-art datacenter infrastructure for its engineering corps, which has seen the addition of Renato Maranon as its new vice president of engineering.

“With exponential phenomenal growth in the adoption rate of our Zebi arrays, symbiotic customer wins with our channel partners, the move to larger corporate headquarters and the addition of talented people to our company, these are exciting times to be a part of Tegile,” said Tegile CEO Rohit Kshetrapal.  “The momentum we have seen these past two years has been incredibly strong and is reflected in the hundreds of customers in the education, financial services, manufacturing, government, legal, healthcare and transportation industries who have deployed Zebi as their storage solution of choice to overcome the data challenges of today’s modern enterprise.  Our past success helps energize us to achieve even more in the future.”

Zebi arrays leverage the performance of SSD and low cost per TB of high capacity disk drives to deliver up to seven times the performance and up to 75 percent less capacity required than legacy arrays.  This approach has seen marked adoption rates among companies that need faster performance than HDD-based arrays but with less expense than SSD-based arrays.  Sales of Zebi arrays have been especially strong at enterprises with VDI, server virtualization, database hosting and file services applications.

About Tegile Systems
Tegile Systems is pioneering a new generation of flash-driven enterprise storage arrays that balance performance, capacity, features and price for virtualization, file services and database applications. With Tegile’s Zebi line of hybrid storage arrays, the company is redefining the traditional approach to storage by providing a family of arrays that is significantly faster than all hard disk-based arrays and significantly less expensive than all solid-state disk-based arrays.

Tegile’s patented MASS technology accelerates the Zebi’s performance and enables on-the-fly de-duplication and compression of data so each Zebi has a usable capacity far greater than its raw capacity. Tegile’s award-winning technology solutions enable customers to better address the requirements of server virtualization, virtual desktop integration and database integration than other offerings. Featuring both NAS and SAN connectivity, Tegile arrays are easy-to-use, fully redundant, and highly scalable. They come complete with built-in auto-snapshot, auto-replication, near-instant recovery, onsite or offsite failover, and virtualization management features. Additional information is available at www.tegile.com. Follow Tegile on Twitter @tegile.
Annual list features cutting-edge technologies powering the data center to help solution providers navigate the vendor landscape


DENVER, Colo. – ViaWest, the leading colocation, managed services and cloud provider in North America, today announced that it has been recognized in the annual CRN Data Center 100 list, featuring technology vendors whose solutions are vital for powering today’s data center. CRN developed the list to help solution providers navigate the marketplace and identify the top companies and technologies across the data center to best meet their needs as they build solutions for their customers.

Identified by the CRN editorial staff, the vendors featured on this list power, support and protect today’s data center services. They provide products and services that boost efficiency and productivity, including data backup tools, virtual data center solutions, cloud hosting services and much more.

The list honors vendors in five different data center technology categories: Infrastructure, Tools, Virtualization, Service Providers and Designers and Builders.

As an Infrastructure-as-a-Service provider that operates 27 top-tier data centers in the U.S., ViaWest delivers a suite of innovative solutions, including cloud, colocation, hybrid, managed and disaster recovery services. Its fully compliant facilities provide value added solutions to companies of all sizes that seek to utilize innovative technology to power their businesses. Through its expert support and personalized service, ViaWest helps companies tailor high-performance IT solutions to meet their unique requirements. ViaWest also has a growing Partner Connect Program which offers pay-for-life and upfront compensation options to partners looking to expand their product portfolio.

“The Data Center 100 list recognizes vendors that embrace innovation, efficiency and sustainability, to bring the data center to the next level,” said Robert Faletra, CEO, The Channel Company. “These dynamic companies are led by forward-thinking executives who understand today’s data center environment. We applaud their success and look forward to their continued contributions to this industry.”


“Today’s companies require fully redundant, secure and reliable data centers to protect their IT infrastructure, along with flexible scalable services that address their growing data requirements. These needs go beyond your typical off-the-rack packages,” stated Sean McCaffery, Vice President Channel Sales for ViaWest. “ViaWest is honored to be named as one of CRN’s innovative data center providers. It is a true testament to our company culture of delivering the very best in technology, choosing best-in-breed partners and in listening to what our customers really need.”

Coverage of the Data Center 100 will be featured in the February/March issue of CRN, and online at www.CRN.com.



About ViaWest

ViaWest is the leading colocation, managed services, and cloud provider in North America. We enable businesses to leverage both their existing IT infrastructure and emerging cloud resources to deliver the right balance of cost, scalability and security. Our data center services include a comprehensive suite of fully compliant environments, premium wholesale and retail colocation, private and public clouds and managed services. For additional information on ViaWest, please visit www.viawest.com or call 1-877-448-9378. Follow ViaWest on LinkedInTwitter or visit their YouTube channel.


About the Channel Company

The Channel Company is the channel community's trusted authority for growth and innovation, with established brands including CRN, XChange Events, IPED and SharedVue. For more than three decades, we have leveraged our proven and leading-edge platforms to deliver prescriptive sales and marketing solutions to the technology channel. The Channel Company provides Communication, Recruitment, Engagement, Enablement, Demand Generation and Intelligence services to drive technology partnerships. Learn more at www.thechannelcompany.com.

The new 2014 Annual Report on the State of Disaster Recovery Preparedness from the Disaster Recovery Preparedness Council is an eye opener for IT professionals responsible for backup and recovery of their IT systems.  Based on hundreds of responses from organizations worldwide, the Annual Report provides a wealth of information about how prepared companies are in recovering from outages based on the results of our benchmark survey launched last year.

You can download the report for free at http://drbenchmark.org/

My last blog highlighted the “bad news” from the report:  three out of four companies fail to properly prepare for recovering their IT systems.  One-third reported that critical applications were lost for hours and sometimes multiple days—and one in four said they had lost most, if not all of their datacenter for hours and even days.



No matter what advances take place in enterprise infrastructure in the coming years, the largest cost center is likely to be storage. Even as infrastructure becomes more software defined, relentlessly increasing data volumes will require organizations to either buy or lease storage capacity in ever larger amounts.

The question, then, isn’t how to cut back on storage, as much as it is how to make more efficient use of available storage. As I’ve mentioned in earlier posts, even cloud infrastructure can start to cost dearly as time passes and data loads mount.



A new study from Ponemon and AccessData reveals a disturbing trend in cybersecurity. When hit with some sort of cybersecurity attack, most companies have no idea how to respond or resolve the crisis.

Threat Intelligence & Incident Response: A Study of U.S. & EMEA Organizations” (registration required to download) surveyed 1,083 CISOs and security technicians to find out how they deal with a data security event. The survey also wanted to know what these security professionals need to better detect such security problems, as well as what tools are needed to remediate problems after an attack.



Over the past several years, a lot of organizations have done a great job of dramatically reducing their IT costs by going to the cloud and adopting an on-demand computing model. As significant as that is, however, the fact remains that technology isn’t a company’s largest expense, not by a long shot—labor is. So why not dramatically reduce labor costs by adopting an on-demand labor model?

That’s the question I discussed earlier this week with Jeffrey Wald, co-founder and COO of Work Market, a provider of cloud-based contract labor management services, and a company that’s positioning itself to capitalize on what it sees as an inevitable shift to on-demand labor. I asked Wald to what extent he thinks the savings generated by on-demand computing is leading businesses to ask themselves, why not extend this model to the work force and implement on-demand labor? Wald said companies are making that connection: