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Summer Journal

Volume 27, Issue 3

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Jon Seals

The 2014 BCI Asia Awards took place on Thursday 14th August at the 12th Asia Business Continuity Conference in Singapore. The BCI Asia Awards are held each year to recognise the outstanding contribution of business continuity professionals and organizations living in the region.

The Winners of the Awards were:

Business Continuity Provider of the Year (Product)
ezBCM

Business Continuity Team of the Year
Maxis Berhad

Business Continuity Innovation of the Year
Bluezoo

BCM Manager of the Year
Khalid Ahmed Bahabri

BCM Newcomer of the Year
Sachin Kumar

All winners from the BCI Asia Awards 2014 will be automatically entered into the BCI Global Awards 2014 which take place in November during the BCI World Conference and Exhibition 2014.

www.thebci.org

CloudSigma Continues U.S. Cloud Expansion into Honolulu-Based Data Center to Assist Companies Migrating to the Cloud and Strengthen Presence in APAC

PALO ALTO, Calif. – Following its recent Silicon Valley and Miami cloud location openings, CloudSigma, a public cloud IaaS provider with advanced hybrid hosting solutions, today announced that it has expanded its public cloud to the DRFortress data center in Honolulu, Hawaii. With the data center's proximity to Asia, both CloudSigma and its U.S.-based customers will now have easier access and faster expansion to the APAC market. This includes DRFortress' existing customer base, many of which are expected to combine their on-premise systems or migrate off legacy cloud providers to CloudSigma's highly-available, fully-scalable cloud.

CloudSigma's DRFortress location will be fully compatible with all of CloudSigma's other locations, which include Silicon Valley, Miami, Washington D.C. and Switzerland, and will be accessible via CloudSigma's WebApp. As such, current CloudSigma customers that expand to the Hawaiian cloud location will see no change in the way they manage their cloud servers and will reap the benefits of improved latency performance and redundancy in the region. DRFortress customers will now have a fully-fledged public cloud offering in the building with access to a network of cloud locations across the U.S. and Europe.

New customers can seamlessly incorporate CloudSigma capacity into their infrastructure strategy due to CloudSigma's neutral platform approach, which allows for flexible VM sizing, an open software layer running any x86/x64 OS and none of the other deployment restrictions imposed by many competing providers. DRFortress and CloudSigma are also working together to ensure customers are up and running in the cloud as soon as possible through joint cloud training for the DRFortress customers.

"Partnering with CloudSigma was a strategic decision. After testing the platform against competing providers, we knew from the onset that having CloudSigma colocated within our data center would be a huge selling point for our customers," said Fred Rodi, President, DRFortress. "While, today, it may seem like the cloud is ubiquitous from all the buzz and attention, the reality is that many companies have yet to make the transition. However, having a cloud like CloudSigma's that breaks down common deployment barriers readily-available in our data center, offers our customers and channel partners the ability to incorporate cloud-delivered infrastructure, all within the trusted environment of the DRFortress data center."

As CloudSigma continues to expand its global footprint, its presence within the DRFortress Hawaii  data center will strengthen its relationships with existing APAC customers while attracting new, Asia-based companies that want to leverage CloudSigma's U.S. jurisdiction for their U.S. clouds. What's more, deploying in CloudSigma's Hawaii-based cloud will allow current customers to better-serve the Asian market with low latency and high-performing compute resources.

"Over the last few years, we've developed strong partnerships with our data center providers and it's fueled new opportunities for our customers, including our hybrid hosting offering," said Robert Jenkins, CEO, CloudSigma. "Our relationship with DRFortress is no different, and by leveraging its geographic location and existing customer base, CloudSigma has strong potential for growth in the U.S., Asia and beyond. By granting DRFortress customers and channel partners easy access to a flexible, customer-centric cloud, we're able to further cloud adoption while also growing their customer base." 

About DRFortress
Based in Honolulu, DRFortress is Hawaii's premier managed colocation services provider offering network neutral data center and managed services to companies with mission-critical systems and business continuity plans as well as content creators and distributors, system integrators, carriers, wireless service providers, cable companies and ISPs. The company's state-of-the-art data center houses the densest concentration of IP carriers in Hawaii, including AT&T, Clearwire, Hawaiian Telcom, Oceanic Time Warner Cable, CenturyLink, and tw telecom.

About CloudSigma
CloudSigma is a pure-cloud infrastructure-as-a-service (IaaS) provider that's enabling the digital industrial economy through its highly-available, flexible, enterprise-class hybrid cloud servers and cloud hosting solutions, both in Europe and the U.S. CloudSigma is the most customizable cloud provider on the market, giving customers full control over their cloud and eliminating restrictions on how users deploy their computing resources. With CloudSigma, customers can provision processing, storage, networks and other fundamental computing resources as they please, as well as extend private networks out of existing infrastructure and elastically into CloudSigma's IaaS cloud to create easy to manage and transparent hybrid cloud solutions. For more information, please visit www.CloudSigma.com or find the company on Twitter, Facebook, LinkedIn and Google+.

No. 1-selling software for running Windows applications on a Mac becomes an even easier choice for millions of consumers and IT professionals worldwide with this most powerful version of the software to date

LONDON, UKParallels® today launched Parallels Desktop® 10 for Mac (www.parallels.com/uk/upgradepd10) and Parallels Desktop 10 for Mac Enterprise Edition, the industry-leading software for running Windows applications on Macs. New built-in intelligence and support for Apple’s latest operating systems – including OS X Yosemite[1] – greatly improves ease-of-use for both business users and consumers, allowing them to forget about the operating system and focus on the task at hand. Starting Aug. 20th, current users can upgrade to Parallels Desktop 10 for Mac at www.parallels.com/uk/upgradepd10. For new customers, Parallels Desktop 10 will be available for purchase at retail and online stores worldwide and via the Parallels website starting Aug. 26th.

“Millions of Parallels Desktop for Mac customers have come to expect ingenuity, ease of use and speed from Parallels and they will not be disappointed with Parallels Desktop 10,” said Parallels President Jack Zubarev. “With Parallels Desktop 10 customers can enjoy new levels of productivity without having to worry about whether the app they need is available on a specific operating system — Parallels creates a world of compatibility at home, work and on the road.”

Parallels Desktop 10 will bring many of the announced features of Mac OS X Yosemite[1] to Windows and Windows applications, supporting iCloud Drive, iMessages and SMS text sharing from Windows, and control of virtual machines from Spotlight preview and Finder QuickLook. New ease-of-use improvements include Wizards that guide users through optimising their experience, improved performance and battery life, and improved usability between operating systems so that people can complete tasks more quickly.

Parallels Desktop 10 gets out of the way so customers can think less about the tools being used and more about what’s important. It also offers the choice and freedom to use whatever operating system fits your needs – including OS X Yosemite, OS X Mavericks, Mac OS X Mountain Lion, Windows 8, Windows 7, Chrome OS, Android and a number of Linux operating systems – all on one computer.

“Today we are seeing a shift in consumer behaviour. Users’ expectations are that they should be able to simply run any application they need regardless of operating system,” said Laura DiDio, ITIC Consulting. “Parallels Desktop 10 for Mac is helping customers realise this goal by offering best-in-class virtualisation software and cross-platform access tools for consumer, SMB and enterprise users.”

Parallels Desktop for Mac Enterprise Edition

Parallels is also updating Parallels Desktop® for Mac Enterprise Edition — the best way to provide Windows applications on Macs in a corporate environment. Now IT managers can support Windows applications for Mac users with a configurable, policy-compliant solution that easily fits into existing IT business processes. New features allow administrators to select and enforce a USB device policy, install OS X guests using a NetBoot image from a server on the corporate network, encrypt OS X virtual machines with the help of the FileVault encryption feature built into OS X, and check the status of licenses and reclaim seats directly. Built upon the world’s best-selling Mac desktop virtualisation solution, it adds centralised administration and management capabilities as well as enhanced security to keep IT in control of virtual machines.

New Features and Improvements

Regardless of whether it’s ease-of-use, increased productivity, or better performance, Parallels Desktop 10 for Mac offers improvements across all fronts:

Performance and Optimisation:

  • Users can now open Windows documents up to 48 percent faster
  • Battery life is extended by up to 30 percent giving people additional work time when they need it most
  • Virtual machines use up-to 10 percent less Mac memory
  • New virtual machines with default settings launch Office 2013 applications up to 50 percent faster
  • Virtual machine only takes as much disk space on the Mac hard drive as it needs. Real-time optimisation automatically compacts virtual disk eliminating the need for periodic manual compacts.
  • Free Disk Space Wizard allows users to review and clean up space used by Parallels Desktop and Virtual Machines
  • Now with one click users can select from a number of choices to optimise their virtual machine based on what their primary usage is: productivity, games, design or development
  • The new Parallels Control Centre is a one-stop-shop for managing Parallels Desktop; it allows users to manage all their virtual machines and configuration settings from a single place
  • Windows installation has been streamlined, with new ways to configure virtual machines
  • Regional settings from the Mac are now set by default in Windows virtual machines
  • Users can share files, text or web pages from Windows using Internet accounts configured on their Mac such as Twitter, Facebook, Vimeo, Flickr; or send them via email, AirDrop and Messages.
  • When users install a new Windows application, its icon will automatically be added to the OS X Launchpad
  • The unread email indicator on Outlook lets users see at a glance the number of unread emails in Outlook, just like with Apple Mail
  • Users can drag and drop files to the virtual machine icon in the Dock to open in Windows
  • Users also have the ability to easily restore any setting to its default value by clicking the Restore Defaults button in the Virtual Machine Configuration window
  • Users can drag and drop files to Mac OS X virtual machines

Easy to get started:

Seamless integration for best user experience:

What Customers are Saying About Parallels Desktop 10 for Mac

“Parallels Desktop 10 is - quite simply – remarkable. I've been a user of Parallels Desktop since version six,” said Steven Z.

“I installed OS X Yosemite Developer Preview as a virtual machine (VM) within Parallels Desktop 10. It works like a dream. I like the idea and ability to configure before launching a VM. I love the Parallels Desktop Control Centre - it looks elegant. I especially like the option to use compact or expanded views. Installation and integration is seamless. I installed Windows 7 and this worked flawlessly within Parallels Desktop,” said Mike B.

“Parallels Desktop 10 running Windows 7 Ultimate is running great! I love the smooth interface between Windows on Parallels Desktop and going to my Mac OS,” said Roland S.

Availability and Pricing

Parallels Desktop 10 for Mac is available beginning Aug. 20th, as an upgrade for current Parallels Desktop for Mac users. The full version will be available to new customers on www.parallels.com/products/desktop starting Aug. 26th. Packaged software will also be available worldwide starting on Aug. 26th.

The standard retail price (SRP) of Parallels Desktop 10 for Mac is £64.99, and the Student Edition is available for £32.95. Upgrades for existing Parallels Desktop 8 or 9 for Mac customers are £34.99. Parallels Desktop 10 for Mac customers receive a complimentary three-month subscription to the Parallels Access app (www.parallels.com/products/access) for up to 5 Macs and PCs and an unlimited number of iOS and Android mobile devices.

Parallels Desktop for Mac Enterprise Edition software is available via www.parallels.com/products/business.

Parallels Mac Management (www.parallels.com/products/mac-management) plugin for Microsoft System Centre Configuration Manager (SCCM) extends your existing SCCM infrastructure to discover, enrol and manage Macs just like you do PCs, through a single pane of glass. From deploying Mac OS X images to managing virtual machines running in Parallels Desktop for Mac Enterprise Edition, it's everything you need to be a Mac management expert.

About Parallels

Parallels is a global leader in hosting and cloud services enablement and cross platform solutions. Parallels began operations in 2000 and is a fast-growing company with more than 900 employees in North America, Europe, Australia and Asia. Visit www.parallels.com for more information.

Stay connected with Parallels and our online communities: Like us on Facebook at www.facebook.com/parallelsdesktop, follow us on Twitter at www.twitter.com/parallelsmac, and visit our blog at http://blogs.parallels.com/consumertech

CHICAGO – Monroe Capital LLC today announced the funding of a $14.3 million credit facility to support the merger of Venture Technologies with Information Systems Consulting Inc., along with the concurrent acquisition of Strategic Allied Technologies.

Based in Ridgeland, Mississippi, Venture Technologies is an IT solutions provider that delivers infrastructure solutions, collaboration solutions, and cloud based services to both private and public sector organizations. Venture Technologies also owns and operates certified Data Centers (VTCloud®) across the United States from which it provides a comprehensive suite of cloud services to thousands of domestic and international customers.

The merger and continued channel consolidation strategy is supported by FlatWorld Capital LLC, a New York-based private equity firm that specializes in funding and advising middle-market IT firms. Partnering with FlatWorld Capital LLC and Venture Technologies demonstrates Monroe’s capabilities and commitment to the technology sector.

About Monroe Capital

Monroe Capital LLC is a leading provider of senior and junior debt and equity co-investments to middle-market companies in the U.S. and Canada. Investment types include unitranche financings, cash flow and enterprise value based loans, acquisition facilities, mezzanine debt, second lien or last-out loans and equity co-investments. Monroe Capital prides itself on its flexible investment approach and its ability to close and fund transactions quickly. Monroe is committed to being a value-added and user-friendly partner to owners, senior management and private equity sponsors.Monroe has been recognized by Global M&A Network as the 2013 Small Mid Market Lender of the Year and by Private Debt Investor as the 2013 Unitranche Lender of the Year.To learn more about Monroe Capital LLC, visitwww.monroecap.com.

Testing with CacheAdvance Application Acceleration Software on MySQL OLTP workload delivers 14X increase in performance and 93% reduction in latency
SAN CARLOS, Calif. — CacheBox, Inc. has announced the addition of Micron’s P420m PCIe SSD to the company’s Hardware Compatibility List. The P420m joins other Enterprise SSDs from Micron that are qualified for use with CacheAdvance™, CacheBox’s unique application acceleration software that enables significant improvements in application throughput and processing with no disruption to a company’s compute or storage infrastructure. CacheBox CEO Lorenzo Salhi, said, “Micron continues to deliver world class innovations in Enterprise SSDs. Our mutual customers benefit from the leading edge value that each of us bring to the market. We’re very pleased to work with an industry leader like Micron.” “When using ultra-high performance storage like our P420m PCIe SSD, it’s important to focus on the most critical workloads,” said Allen Holmes, VP of Customer Enablement, Storage Business for Micron. “We’re excited to work with partners like CacheBox who can deliver innovative software solutions that help end users get the most out of their storage investment.” CacheBox’s internal testing of CacheAdvance shows significant performance improvements and latency reductions with MySQL and enables customers to realize the most cost effective solution for bridging application requirements of performance and capacity. CacheAdvance is a software-only, application centric solution that removes application input/output (IO) bottlenecks in a targeted manner. It works by monitoring application IO requests and intelligently determines which data to accelerate to provide optimal performance and user experience. About CacheBox, Inc. CacheBox is a privately funded, early stage global company with offices in Silicon Valley and Pune, India that is focused on using its advanced application centric architecture to vastly improve application performance. The CacheBox team includes software and storage industry veterans from companies such as sTec and Symantec /Veritas. For more information, visit www.cachebox.com

New Cloud Locations Address Growing Customer Base with Improved Latency Performance, Redundancy and Access to Key Markets in the West, Southeast and Latin America

PALO ALTO, Calif. – CloudSigma, a public cloud IaaS provider with advanced hybrid hosting solutions, today announced that it is expanding its U.S. public cloud presence with new locations at Equinix’s Silicon Valley (SV5) and Boca Raton (MI3) International Business Exchange™ (IBX®) data centers. Already with a cloud location hosted at Equinix’s Washington D.C. (DC6) data center, these additional points of presence will offer CloudSigma customers improved latency performance and redundancy while granting CloudSigma easier access to key Californian and Latin American markets.

Already with a strong West Coast, Southeast and Latin American customer base, CloudSigma’s expansion meets growing customer demand and satisfies low-latency requirements to offer the best possible compute experience. The SV5 and MI3 Equinix locations were specifically chosen for their advanced power efficiency, robust failover systems, diverse carrier selection and ability to support high-density computing. All of these factors played a significant role in the selection as CloudSigma looks to offer powerful hybrid hosting opportunities to companies in these regions to allow for a closer integration of both private and public infrastructure environments.

“Equinix is known for its vast vertical ecosystems that provide true business value by connecting companies within our facilities,” said Jim Poole, vice president, Global Service Providers. “By bringing one of the best-of-breed IaaS providers directly to our customers, we are generating even more high-performance computing options for them within our Silicon Valley and Miami data centers.”

Equinix’s Miami and Silicon Valley colocation facilities provide direct connectivity to a variety of network service providers, ISPs and content delivery networks (CDNs), among others, and connections to key metro areas, making them ideal locations for CloudSigma’s growing public cloud IaaS platform. Additionally, Equinix’s Miami data centers are at the heart of one of the largest Internet exchange points in the world and serve as a major communications gateway to the commercial centers of Latin America. CloudSigma is also supporting these expansions with executive ground support through CloudSigma VP of Business Development Viktor Petersson’s relocation to Silicon Valley and CloudSigma Director of International Business Thomas Redmond’s continued efforts in Latin America.

“Both Silicon Valley and Miami are regions where we are committed to serving with increased performance,” said Robert Jenkins, CloudSigma CEO. “Silicon Valley is already ahead of the curve in many respects when it comes to the cloud and cloud-based compute resources, but we also see a lot of promise with Latin America as companies go straight to the cloud to deal with the explosive growth they’re experiencing, especially in mobile services. These types of native cloud apps, alongside the progress we’re seeing with Internet of Things and Web services being developed in our cloud, will further the success of this expansion and lay the groundwork for more locations in the near future.”

Equinix customers at SV5 and MI3 will also have access to CloudSigma’s hybrid hosting offering, granting them use of its secure, private patching technology and reduced colocation expenses with a cloud spending rebate of up to 20 percent against customers’ private hosting costs. For more information, email info@cloudsigma.com.

About CloudSigma

CloudSigma is a pure-cloud infrastructure-as-a-service (IaaS) provider that’s enabling the digital industrial economy through its highly-available, flexible, enterprise-class hybrid cloud servers and cloud hosting solutions, both in Europe and the U.S. CloudSigma is the most customizable cloud provider on the market, giving customers full control over their cloud and eliminating restrictions on how users deploy their computing resources. With CloudSigma, customers can provision processing, storage, networks and other fundamental computing resources as they please, as well as extend private networks out of existing infrastructure and elastically into CloudSigma’s IaaS cloud to create easy to manage and transparent hybrid cloud solutions. For more information, please visit www.CloudSigma.com or find the company on Twitter, Facebook, LinkedIn and Google+.

New release simplifies deployment of multi-tier applications and adds support for latest versions of Windows, Apple, Linux and virtual applications

MAIDENHEAD, U.K. - Flexera Software, the leading provider of next-generation software licensing, compliance and installation solutions for application producers and enterprises, announced today the launch of InstallAnywhere 2014.  The new release simplifies deployment of multi-tier applications and adds support for the latest versions of Windows, Apple, Linux and virtual applications.

Simplifying Deployment of Web/Server Applications
Agile development is increasing the frequency of software releases and, as a result, the time and effort around developing software installers.  InstallAnywhere 2014 is the only multi-platform installation solution capable of automatically detecting and removing previous versions of an application, and correctly upgrading a previous version on an existing customer's PC. This new standard installation framework simplifies development and installation of upgrades for application producers.

In addition, InstallAnywhere 2014 is the first multi-platform installation solution to provide out-of-the-box support for the latest versions of MySQL and its supporting user dialogs.  This allows developers to install databases and supporting panels to MySQL locally and remotely in a simplified environment.

Moreover, Java web application archive (WAR) files are a common way of packaging a web application into a Java style ZIP file. However these files do not include a customer-facing interface for deployment, and they are limited in their ability to bundle supporting prerequisites, runtimes, and machine configuration tasks.  InstallAnywhere 2014 now provides new built-in panels that give end users more flexibility by supporting easier deployment of WAR files to local or remote Apache Tomcat 6, 7, and 8 servers.

Support for the Latest Versions of Windows, Apple, Linux, and Virtual Appliances
InstallAnywhere 2014 provides new platform support for:

  • Apple: Apple OS X Mountain Lion (10.8),Apple OS X Mavericks (10.9), plus Java 8 support for OS X;
  • Microsoft Windows: Windows 8, Windows 8.1, Windows Server 2012, Windows Server 2012 R2;
  • IBM: IBM SUSE Linux 11.3, Ubuntu 12.04, Solaris 11 Sparc, HP-UX 11i, AIX 7.1, IBM i5/OS, z/OS;
  • Red Hat: Red Hat Enterprise Linux 6 and Fedora 16.

"Virtualisation and the cloud continue to deliver tremendous benefits for both application producers and their customers," said Maureen Polte, Vice President of Product Management at Flexera Software.  "InstallAnywhere 2014 accommodates both existing and emerging environments, enabling producers to support the physical configurations that customers still need and want, while delivering applications as cloud-based offerings."

 

Resources:

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About Flexera Software
Flexera Software helps application producers and enterprises increase application usage and the value they derive from their software.  Our next-generation software licensing, compliance and installation solutions are essential to ensure continuous licensing compliance, optimised software investments and to future-proof businesses against the risks and costs of constantly changing technology.  Over 80,000 customers turn to Flexera Software as a trusted and neutral source for the knowledge and expertise we have gained as the marketplace leader for over 20 years and for the automation and intelligence designed into our products. For more information, please go to: www.flexerasoftware.com

Ian Kilpatrick, chairman Wick Hill Group, specialists in secure IP infrastructure solutions, looks at the risks involved with mobile devices and how to secure them.

Mobile devices with their large data capacities, always on capabilities, and global communications access, can represent both a business applications’ dream and a business risk nightmare.

For those in the security industry, the focus is mainly on deploying “solutions” to provide protection. However, we are now at one of those key points of change which happen perhaps once in a generation, and that demand a new way of looking at things.

The convergence of communications, mobile devices and applications, high speed wireless, and cloud access at a personal level, are driving functionality demands on businesses at too fast a rate for many organisations.

While for some, “lockdown” is an appropriate solution to this burgeoning situation, for others, the legitimate business benefits mean they must learn to live with it and try their best to make it work securely.

These demands, coupled with user skills and experience of deploying mobile devices at home, mean that even organisations on “lockdown” can have challenging times dealing with staff “guerrilla” deployments.

Clearly, part of the solution is deploying the right tools to both minimise and report on the risks (e.g. mobile device management, tracking and RF management, authentication, encryption, and behaviour management - as well as basic security measures on mobile devices). Solutions are available from a variety of suppliers, including Kaspersky Lab, WatchGuard, Check Point, SafeNet, Becrypt, VASCO and Allot.

However, a much larger and more important component is actually changing the way that we interact with the problem.

Currently, many organisations see dealing with these unprecedented risks as a challenge for the IT security team, whose role is to protect the organisation.

Traditionally, that was a good working model. However, in the new environment, with immense pressure for fast change and fast deployment of new applications, it is not possible for most IT security teams to carry the responsibility of securing the whole business and every user singlehandedly.

Security needs to be the responsibility of every individual user, every manager and every member of the Board. However, this is more typically honoured in the breach than in the observance, as evidenced by the fact that only a small number of staff are actually formally sanctioned or sacked for failure to comply.

Mobile security strategy

  • Risk analysis and risk acceptance

Before any mobile device, access, application or service is added, it should be signed off as accepted by the Board.

         

  • Planning

Planning for deployment should include security implementation or overt acceptance of the risk.

  • Embedding security

Security needs to be deployed with the solution, not post event.

  • Policies

Policies need to be clearly enunciated, not just contained in a policy document.

  • Processes

Processes need to be clear, as do consequences.

  • Education and staff involvement

Staff education is essential and should be ‘education’, not just a list of things staff can’t do. If employees don’t understand why they need to secure their own mobile devices or wireless connections, they certainly aren’t going to be overly concerned about yours.

  • Deployment

Deployment of mobile devices, including security elements, needs to be sold to staff i.e. get buy-in from staff that security is a key element of deployment, rather than presenting it as ‘security needs to be there, so live with it.’ Mobile device security and monitoring need to be introduced at the point of deployment. If this is a sign off/buy-in situation, it gets management commitment and cuts negative activities around mobile device usage.

  • Monitoring and feedback loop

It is crucial to not only monitor, but also to be seen to be monitoring mobile security measures. High visibility and regular feedback to all staff, on both success and failure, are very important.

  • Analysis

The Board needs to have regular reporting of the security landscape, so they are aware of the level of threat, and the levels of risk that they have accepted.

  • Forensics

After a breach, particularly for mobile devices, organisations want to understand what has happened, what the failure was and what action they can take. Forensic tools are key to success here, such as those provided by Guidance Software.

         

Implementing the strategy obviously then involves the deployment of the correct tools and reporting. Clearly this also raises issue of the integration (or replacement) of existing tools with broader management and reporting solutions - but that is a topic for another day!

Telstra today launched its global cloud-based unified communications service, enabling businesses to communicate and collaborate in real-time regardless of their location around the world.

Nathan Bell, Telstra Global Enterprise and Services, Director of Marketing, Portfolio and Pricing, said Telstra’s global solution, launched in Australia last year in partnership with Cisco, is now available across four continents in 25 countries, consistently delivered over Telstra’s worldwide network extending to more than 2,000 Points of Presence (PoP).

“Our new global service is a significant development in global collaboration capabilities and has been designed specifically for today’s dynamic workplace where employees use the web, video and voice to drive innovation and improve productivity,” said Bell.  
 
“With Telstra Cloud Collaboration, businesses can roll-out extensive collaboration and communications tools to staff throughout the world, scale user profiles and functionality up and down depending on business requirements and ensure employees working remotely have identical resources to those working in the office – all while minimising traditionally significant upfront investment models.”
  
Mr Bell said the service would be delivered via Telstra’s cloud infrastructure, which now extends to seven locations throughout the United States, Europe and Asia-Pacific.

“Telstra Cloud Collaboration allows global customers to focus on their core business priorities whilst benefiting from a services model managed by Telstra, without the need for on-premise systems. 
 
“It is also a globally consistent platform ensuring that standardisation and collaboration are made that much easier for customers seeking to empower their teams, regardless of the location of their offices or data,” he said. 

“Cisco is excited to offer Telstra tools and capabilities for delivering rich collaboration experiences,” said Thomas Wyatt, Vice President & General Manager of Cisco’s Collaboration Infrastructure Technology Group. 

“Telstra is one of Cisco’s key global partners and we are happy to join Telstra in offering one of the most comprehensive portfolios of cloud-based services in the world to be delivered on a Cisco Unified Computing platform,” he said. 
 
Telstra’s service will be available from the end of August to customers on a monthly, “per worker” basis. Worker types are unique to Telstra and have been specifically designed to meet the different needs of employees, categorising them as ‘essential’, ‘office’, ‘information’ or ‘mobile’ workers, making deployments simple and easily scalable. 

Today’s announcement builds on the ongoing cloud partnership between Telstra and Cisco. In March, Cisco announced that it will build the world’s largest global Intercloud together with Telstra and other partners to address customer requirements for a globally distributed, highly secure cloud platform capable of meeting the robust demands of the Internet of Everything.

Maintaining a supply chain's resilience is a daunting challenge, especially considering the increasing scale and complexity of supply chains worldwide. To support business continuity professionals in helping to assess their supply chains, the Business Continuity Institute has just published its latest Working Paper which uses a series of statistical comparisons from previous studies to look at the influence the number of suppliers an organisation has on the frequency and cost of supply chain disruption.

The research concluded that supply chain complexity does influence the frequency and cost of disruption which represents an important step towards the better understanding of supply chain disruption. Establishing the relationship between the complexity of supply chains to the frequency and cost of incidents will validate efforts by supply chain planners to work towards greater visibility of their supply chains. This also provides additional proof that may be used to justify continuous investment towards further understanding an organisation’s supply chain.

The study does highlight however, that given the implications of this research to decisions made by organisations, it is recommended that further statistical analysis be done to other variables that affect supply chains.

The Supply Chain Resilience survey has been one of the most comprehensive studies of its kind. It has produced useful findings that have guided organisations into imparting resilience to their supply chains. A more thorough study therefore provides greater opportunities to refine this tool and make it even more helpful to organisations worldwide.

To download the full version of the BCI's 'Working Paper Series No. 2: A quantitative analysis of selected variables in the 2013 Supply Chain Resilience Survey', please click here.

To take part in the BCI's 2014 Supply Chain Resilience survey and help further this research, please click here.

You can contact the paper’s author – Patrick Alcantara of the BCI’s Research Department – with any feedback about this particular paper or with any suggestions for future topics.

http://www.thebci.org/index.php/about/news-room#/news/working-paper-series-issue-2-supply-chain-resilience-90187