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Summer Journal

Volume 28, Issue 3

Full Contents Now Available!

Jon Seals

WASHINGTON, DC – A crisis plan sitting on a bookshelf does no good if you’re away from the office.  Now there’s an app for that.

CommCore Consulting Group has partnered with RockDove Solutions to deliver, In Case of Crisis, an award-winning Smartphone app, to offer CommCore’s clients a faster and more efficient way to respond to a crisis. In Case of Crisis enables organizations to share “their unique” crisis plans, emergency procedures, and safety guidelines with their people, on their Smartphones.

CommCore partners to provide crisis consulting services and simulations.  “In today’s 24/7 news cycle, critical information must be at your finger tips – anywhere on the plant.  RockDove’s solution is intuitive, fast and has the most user friendly icons I have seen.” said Andrew Gilman, CEO of CommCore.  “RockDove’s APP solution is a terrific complement to CommCore’s practice.”

“In Case of Crisis has been adopted by hundreds of organizations and over a quarter of a million users to deliver essential guidance and communication” said Christopher Britton, COO of RockDove Solutions.  “This partnership offers clients the benefit of an experienced crisis consulting practice combined with a powerful Smartphone app for delivery.”

As leaders in Crisis communications, CommCore offered guidance for the app creators.  “When it comes to crisis, it’s not if, but when.  This app is an effective tool for organizations to try and stay one step ahead”  added Gilman.


About RockDove

RockDove Solutions is focused on serving the fast growing enterprise mobile marketplace for crisis management, business continuity and emergency preparedness solutions. Our flagship product, In Case of Crisis, is an award-winning Smartphone app used by organizations public and private, large and small. RockDove Solutions’ core mission is to help people navigate a crisis, with the same reliability as a rock dove (aka, “carrier pigeon”), has serving humankind for thousands of years conveying important information, particularly during a crisis.  www.rockdovesolutions.com

About CommCore

CommCore Consulting Group is a privately held specialty communications firm serving businesses, government agencies, and non-profit organizations around the world since 1985. The company specializes in strategic and tactical communications development and implementation across all industry sectors, organizational crisis planning and response, executive media and presentation training, message development, C Suite leadership and staff internal communications skills development. CommCore is led by its president and CEO, Andrew D. Gilman – a lawyer, award-winning journalist, and co-author of the best-selling book Get To The Point. CommCore is headquartered in Washington, D.C., and has offices in New York City, Los Angeles, & Dallas.

For more information about the partnership or services of CommCore Consulting please visit www.commcoreconsulting.com or call 202-659-4177

Industry First Combines User Data Across Laptops, Mobile Devices and Cloud for Unprecedented Data Availability and Governance

SUNNYVALE, Calif. – Druva, the leader in converged data protection, today announced integration with Microsoft Office 365, delivering expanded data backup and collection capabilities for the rapidly growing cloud application to ensure enterprise availability and governance. The industry's first solution to combine user data across laptops, mobile and cloud applications enables enterprises to non-intrusively follow users' data wherever it resides, rather than be tied to a solitary device.  Today's increasingly mobile enterprise has resulted in a loss of data control. Data on laptops and smart phones as well as within multiple cloud applications translates to increased risk of company data loss and the inability to track, hold or monitor data for regulatory compliance and legal obligations. Druva, with its new Microsoft Office 365 integration, offers a centralized conduit for managing this dispersed data that allows enterprises to adhere to their data availability and corporate governance policies.

"Druva is committed to bringing data-center class availability and governance to the mobile workforce. While the rapid adoption of mobile and cloud technologies has boosted company productivity, it has also made it more difficult for organizations to adhere to corporate data policies, industry data regulations, and legal obligations," said Jaspreet Singh, CEO, Druva. "IT must now juggle administrative tasks among multiple disparate, disconnected systems, making companies extremely vulnerable if data is lost, a data breach occurs or litigation-related information is requested."

"We are delighted that Druva is building on Office 365, to combine transaction information from the cloud with on-premises and device data," said Nagesh Pabbisetty, Partner Group Program Manager in Microsoft's Office 365 division. "This will provide compliance and security personnel a comprehensive view of how information is being managed and used in the enterprise."

Druva, starting with its Office 365 integration, is opening its data collection capabilities to a wider set of cloud data sources. By extending its top-rated and proven endpoint model to the cloud, enterprises achieve centralized management and control over their users' data, ensuring both end-user productivity and corporate governance needs are met wherever the data is located. Combining these new data sources with Druva's established capabilities for data availability -- backup, restore, archival and share -- and governance -- compliance, search and audit and legal holds/eDiscovery -- within a single platform streamlines IT management processes while reducing overall corporate data risks. For example, an organization with a litigation matter can place a legal hold on multiple sources of end-user data and manage the process centrally. Druva's unique approach gives organizations the ability to follow users' data rather than the device on which it resides, allowing a holistic way to ensure data availability and governance.

"Today's IT organizations are struggling with the administrative and governance challenges created by the spread of data across a range of repositories, like endpoints, cloud services, and remote office servers. The reliance on device-centric tools leaves corporate data siloed, forcing IT to track it throughout the organization via resource-intensive audit processes," said Dave Simpson, Senior Analyst, 451 Group. "By implementing a user-focused approach to data protection, IT is able to work across the data siloes and more effectively manage data through its entire lifecycle regardless of where it is held, gaining insight needed for compliance and legal purposes."

Druva inSync's integration with Microsoft Office 365 gives organizations a single access point for viewing and managing end-user data without having to manually access separate data sources. Druva's integration with Office 365 includes the following capabilities:

  • Merges data sources and activity feeds to provide a holistic view of end-user data and audit trails across devices and Office 365
  • Allows companies to place legal holds on a broad range of data, reducing the amount of time that IT personnel spend manually collecting and managing data
  • Provides federated search across endpoint and Office 365 data, identifying files, users, devices, and storage locations of any file for compliance and legal needs, such as legal holds
  • Delivers a consolidated view of both endpoint and cloud-based data to help with regulations (HIPAA, SOX) and company policies

Druva inSync for Cloud Applications is currently in limited availability and will be generally available in 30 days at additional charge. To learn more about Druva inSync for Cloud Applications, join data protection expert Jason Buffington, Sr. Analyst at ESG Research, and Druva for a live webinar entitled: "Office 365 and Cloud Data Sprawl: Get Ahead of the Risks to Protect & Govern User Data" on July 9 at 1:00 pm ET/10:00 am PT.

Tweet This: Druva extends data protection capabilities beyond endpoints to cloud data with $MSFT Office 365 integration. Details: www.druva.com/O365PR

About Druva
Druva is the leader in converged data protection, bringing data-center class availability and governance to the mobile workforce. With a single dashboard for backup, availability and governance, Druva's award-winning solutions minimize network impact and are transparent to users. As the industry's fastest growing data protection provider, Druva is trusted by over 3,000 global organizations on over 3 million devices. Learn more at www.druva.com and join the conversation at twitter.com/druvainc.

Latest Patent Innovation Demonstrates Enterprise Functionality Across Dot Hill AssuredSAN Virtualized Hybrid Storage Systems With RealStor Software


LONGMONT, Colo. – Dot Hill Systems Corp. (Nasdaq:HILL), a trusted supplier of innovative enterprise-class storage systems, today announced that it has been awarded a patent for its innovative method of protecting metadata. Only available in Dot Hill AssuredSAN hybrid arrays with the RealStor storage operating system, the latest innovation was developed to track virtualized data placement on every tier, ensuring the highest level of reliability and data integrity even beyond today's 99.999 percent availability.

Dot Hill's innovation, described in US patent number 8,990,542, provides three levels of protection for vital system metadata. Metadata contains location information for a storage system similar to a card catalog in a library. The innovation protects metadata by tracking serial numbers, cyclic redundancy checks (CRCs) and index numbers, which are embedded and distributed within the metadata record. The use of a space-efficient metadata storage area is superior to other schemes, which simply append metadata tracking information onto the metadata storage area.

"Building on our AssuredSAN product line's hallmark 99.999 percent data availability, Dot Hill continues to invent new ways to deliver superior data integrity that enhance our base software platform," said Ken Day, chief technology officer, Dot Hill. "This latest addition to our 100-plus patent portfolio provides IT customers with triple-level data checking and verification to protect against data corruption and loss. Organizations can depend on Dot Hill's unique RealStor storage operating system to safely deliver the data they need when they need it because real time matters."

Customers worldwide have implemented Dot Hill's RealStor storage operating system for simpler and more powerful data storage management, greater flexibility, exceptional performance and better data responsiveness. Dot Hill's RealTier tiered storage software provides SSD and HDD tiering in real-time by autonomically measuring data usage, identifying "hot" spots as they occur, and continuously moving data to the best tier, even as that data changes minute by minute. AssuredSAN 4004 storage systems with RealStor utilize flash to achieve up to 120,000 I/Os per second (IOPs). In addition to RealTier, RealStor fuels a powerful set of autonomic efficiencies including:

  • RealCache™ - SSD caching
  • RealThin™ - thin provisioning
  • RealSnap™ - zero-impact snapshots
  • RealQuick™ - rapid RAID rebuilds
  • RealPool™ - autonomic storage resource pooling

The company's 103rd US patent joins an extensive list of Dot Hill innovations associated with the company's suite of data management services. Dot Hill's patent portfolio builds on the extensive intellectual property behind Dot Hill AssuredSAN solutions, which deliver rock-solid, wicked-fast solutions to customers and OEM partners.

About Dot Hill

Leveraging its proprietary AssuredSAN family of hybrid storage solutions with RealStor™—the next generation real-time storage operating system—Dot Hill solves today's storage workload challenges created by the Internet of Things and third platform technologies. In today's interconnected world, Dot Hill storage solutions support people accessing information, and machines collecting sensor data—all in real time. Dot Hill's solutions combine innovative intelligent software with the industry's most flexible and extensive hardware platform and simplified management to deliver best-in-class solutions. Headquartered in Longmont, Colo., Dot Hill has offices and/or representatives in the United States, Europe, and Asia. For more information, contact Dot Hill at http://www.dothill.com/ or @Dot_Hill.


Statements contained in this press release regarding matters that are not historical facts are "forward-looking statements" within the meaning of the Private Securities Litigation Reform Act. Because such statements are subject to risks and uncertainties, actual results may differ materially from those expressed or implied by such forward-looking statements. For a discussion of such risks and uncertainties that Dot Hill may face, please consult the Company's most recent Forms 10-Q and 10-K filed with the Securities and Exchange Commission. All forward-looking statements contained in this press release speak only as of the date on which they were made. Dot Hill undertakes no obligation to update such statements to reflect events that occur or circumstances that exist after the date on which they were made.

Flexera Software solution is critical to enable secure, flexible and reliable licensing, entitlement management and automated updates of Harbrick’s Polysync software


MAIDENHEAD, U.K. – Harbrick, maker of Polysync software – a universal operating system for Internet-Connected (Internet of Things) autonomous vehicle software systems – has selected Flexera Software’sFlexNet Producer Suite as its Software Monetisation solution. FlexNet Producer Suite will provide automated software licensing and entitlement management capabilities enabling Harbrick to safely, flexibly and reliably license Polysync to its customers and provide 24x7 customer self-service for managing the entire software license lifecycle. The solution consists of FlexNet Licensing for license management, FlexNet Operations Cloud for back-office operations and entitlement management, and FlexNet Connect, for automated updates.


“Most application producers don’t get how critical licensing and entitlement management is for revenue generation – we weren’t going to make that mistake. If you do it right, you can plan for the future – ensuring the flexibility, change and scale that would otherwise be a disruption for the business and potentially anger users,” said Josh Hartung, CEO at Harbrick. “Licensing technology is so complex and the environments in which our customers are running their vehicles are evolving so rapidly, it did not make sense for us to waste time developing our own license management solution – we needed the experts. Flexera Software is the clear leader in this space, and they have deep experience helping producers successfully monetise and protect their software applications.”


PolySync offers a set of software tools and services that make it easier to build advanced autonomous vehicles. Harbrick founders saw an opportunity to develop Polysync when they realised their customers were spending excessive time and resources building back-end infrastructure software for their Internet-connected, autonomous vehicle systems. As a result, critical resources were being diverted away from core innovation and product development. Polysync was launched to eliminate that inefficiency via a software platform that manufacturers can deploy out-of-the-box to control their device sensors, communications, and control systems. In order to monetise Polysync, Harbrick needed a flexible software licensing and entitlement management system that could scale to accommodate a rapidly growing customer base with a broad spectrum of licensing, entitlement and update requirements.


Harbrick originally built its own patching and encryption tool, but they quickly learned that it could not scale to accommodate a connected world with potentially millions of vehicles running local software. So the company sought a third-party Software Monetisation solution that was easy to use, and that would meet its evolving needs, enable them to rapidly adapt to changing market requirements and give them credibility in the market.


Harbrick will use FlexNet Producer Suite to offer three tiers of licensing for its Software as a Service (SaaS) products – Polysync Basic, Plus and Pro. The company will also use the Flexera Software solution to offer 30-day “simulator” trials. When a customer requests a trial license from Harbrick, the software “phones home” to the FlexNet Operations Cloud, which issues the trial license. FlexNet Operations Cloud will also enable Harbrick to create a connected, self-service app store marketplace so that after expiration of the trial, customers can easily and seamlessly upgrade to Polysync Basic, Plus or Pro. The system will automatically manage the back-office entitlements, ensuring that Harbrick knows who its customers are, which versions of software they’ve paid for, and what their specific license rights are.


Security was also a critical factor weighing in favor of selecting Flexera Software’s solution. “The need to issue updates is a regular occurrence in the software business – so being able to automatically push out security patches and fixes to our customers is critical,” said Hartung. “FlexNet Connect’s automated update capabilities will greatly simplify our ability to keep customers up to date on the software they’ve purchased – even as we grow and scale.”


“The Internet of Things is creating enormous untapped revenue opportunities for software vendors and intelligent device manufacturers that are ready and able to harness best-in-class solutions to generate revenue, protect their intellectual property and manage the software licensing lifecycle of their customers,” said Mathieu Baissac, Vice President of Product Management at Flexera Software. “We are delighted to welcome Harbrick as a Flexera Software customer and are looking forward to partnering with them as the company stakes a leadership position in the autonomous vehicle systems space. By building FlexNet Producer Suite into its go-to-market strategy, Harbrick will be well equipped to rapidly grow profits and market share, and pounce on new and emerging opportunities as they arise.”



Follow Flexera Software

About Flexera Software

Flexera Software helps application producers and enterprises increase application usage and the value they derive from their software. Our next-generation software licensing, compliance and installation solutions are essential to ensure continuous licensing compliance, optimised software investments and to future-proof businesses against the risks and costs of constantly changing technology. Over 80,000 customers turn to Flexera Software as a trusted and neutral source for the knowledge and expertise we have gained as the marketplace leader for over 25 years and for the automation and intelligence designed into our products. For more information, please go to: www.flexerasoftware.com.


About Harbrick

Harbrick is a robotics and engineering firm in beautiful northern Idaho. We are the creators of PolySync, an out-of-box operating system for autonomous vehicles. PolySync is a set of software tools and services that make it easy to build autonomous vehicles. It's like Android or iOS for cars - a massive plug and play ecosystem of sensors, actuators, computing hardware, and third party software. We handle the nuts and bolts like sensor drivers, data management, and fault tolerance while you write apps that make your vehicle do amazing things. Visit us at www.harbrick.com to learn how PolySync can help you.


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NYI to support Engine Yard’s open source Deis platform through distributed systems lab environment 


NEW YORK – NYI, a boutique colocation and managed services provider, dedicated to providing optimized technology infrastructure solutions, announces today that it has been selected by Engine Yard as its East coast data center partner. NYI will provide power, space and dedicated servers for a lab environment to help harden Engine Yard’s Deis platform for large-scale colocation environments. NYI’s dedicated team will also provide support to Engine Yard as it works to bring innovative bare metal solutions to those who have outgrown their cloud solutions. Maintained by Engine Yard, Deis is the leading Docker-based Platform-as-a-Service (PaaS) for deploying and managing distributed applications. 

The partnership and lab environment within NYI will facilitate the deployment of Deis-powered applications on bare metal. Container on metal solutions offer a more robust system that enables enhanced processing capabilities and also provides performance, compliance and cost benefits. NYI worked closely with Engine Yard to determine the scope and necessary testing to determine the final parameters for the bare metal that NYI provides to the lab environment. 

The distributed systems lab will be used to test failure modes, network partitions and performance deltas between Deis releases. The lab environment will help ensure container on metal solutions meet customer standards for high-performance, scalability and high-availability. Additionally, the use of the 12-Factor app, a methodology for building modern web-based applications, will enable a seamless transfer of applications from any infrastructure to a bare metal server. 

"NYI is known for constantly reinventing the way data centers are utilized to stay at the forefront of the quickly evolving technology landscape and to provide the most efficient, innovative solutions available," states Gabriel Monroy, CTO at Engine Yard and the creator of Deis. "This forward thinking is what makes NYI the ideal host for our distributed systems lab. Moving to containers can lead to greater efficiency and huge cost savings as the overhead of virtual machines is eliminated. For companies looking to maximize price for performance, running containers directly on metal is the way to go." 

“NYI believes in providing true hybrid solutions that blend cloud, dedicated servers and colocation, as we realize certain apps only work in certain environments,” comments Phillip Koblence, Chief Operating Officer of NYI. “As such, NYI embraces new technologies like Docker and Deis, that streamline and enhance the availability of resources and hardware. Our team is looking forward to our continued work with Engine Yard to bring container on metal solutions to those who have outgrown their cloud solutions and are looking for an alternative that allows them to scale quickly and effectively.” 

NYI owns and operates data centers in New York and New Jersey. In addition to serving the Northeast, NYI also extends its data center, cloud, hybrid, bare metal and managed services across the coast, with facilities located in Seattle and Los Angeles. With 100% uptime, NYI facilities are SSAE-16, HIPAA and PCI compliant and offer 24x7x365 onsite support. 

For more information about NYI, visit www.nyi.net.

To learn more about Engine Yard, visit https://www.engineyard.com

To learn more about Deis, visit http://deis.io.

About NYI

At NYI, we understand you’re important and so is your business. Our approach is simple, effective and unique in our marketplace. We look beyond our world-class data centers and focus on supporting customer growth and success acting as a genuine extension of your IT team. Since 1996, we have provided our customers with fully managed, highly customized infrastructure solutions built to suit their specific business and mission critical IT needs. Our customers view us as a true partner; always available for round-the-clock support from a team they know and trust. 

Colocation - Cloud - Hybrid - Managed Services - Disaster Recovery 

NYI is SSAE 16, PCI and HIPAA-compliant. For more information, visit www.nyi.net; call (800) 288-7387; or follow the company on Twitter and LinkedIn

Erase management, reporting and licensing in minutes via a centralised web interface


EPSOMKroll Ontrack, the leading provider of data recovery and ediscovery, today launched a hosted erase solution to empower businesses to easily and securely manage their data erasure projects. Hosted erase is deployed via the Blancco Management Console, freeing small and medium-sized businesses from the setup, operation and cost of the administration infrastructure such as reporting servers or SQL databases.


“Data erasure is critical to data management, but it is one of many solutions and processes for IT to manage. Whether carrying out a sanitisation project on old devices before recycling, disposing of them or safely removing data before reusing a set of devices, businesses want a secure and certified erasure solution that is easy to deploy and manage,” said Paul Le Messurier, Programme and Operations Manager at Kroll Ontrack. “Kroll Ontrack hosted erase does just that. It takes the setup and maintenance burden away from businesses while also ensuring that no trace of company data resides on the devices in question.”


Hosted erase is available through the purchase of a licence pack (25 to 500 licences). By registering for an online account, businesses can immediately begin performing erasures and manage secure deletion from devices such as mobiles, laptops, PCs and small servers. Additional benefits of the hosted erase solution include:

  • Centralised web management of all deletion processes
  • Simple online management of expired licences without installation of HASP key or licence manager
  • Simple installation of Blancco erase software on the user machines to securely delete data from computers and mobile devices
  • Comprehensive reporting of all erasure processes to track compliance with internal and external policies
  • First-class service and support from Kroll Ontrack

Hosted erase is available directly to businesses and resellers. Resellers have the option to contact Kroll Ontrack with an order for a determined number of erasures or to purchase a number of erasures and deploy the services directly. For more information about hosted erase services, visit: http://www.krollontrack.co.uk/information-management/secure-data-erasure/hosted-erasure/


About Kroll Ontrack Ltd.

Kroll Ontrack provides technology-driven services and software to help legal, corporate and government entities as well as consumers manage, recover, search, analyse, and produce data efficiently and cost-effectively. In addition to its award-winning suite of software, Kroll Ontrack provides data recovery, data destruction, electronic discovery and document review services. For more information about Kroll Ontrack and its offerings please visit: Krollontrack.co.uk follow @KrollOntrackUK on Twitter or subscribe to the Kroll Ontrack Data Blog.

Networking, security, maintenance and support services now offered via the Cabinet Office’s central procurement agency


FLEET, Hants, UKDimension Data today announced that a number of its services are now available through the UK Crown Commercial Services’ (CCS) Technology Services Framework (RM1058). Public sector organisations can now commission a range of Dimension Data’s services through this latest framework, including:

  • Network management: comprising performance management and optimisation, troubleshooting, device configuration and network monitoring
  • Infrastructure and platform, maintenance and support: spanning server, storage and platform support, maintenance and break fix services

The Cabinet Office sponsored CCS brings together policy, advice and direct buying; providing quality-controlled commercial services to UK public sector organisations while at the same time saving money for the taxpayer. Its new Technology Services Framework enables local, regional and national public organisations to easily compare and contrast the technology services offered by all accredited suppliers, dramatically simplifying their procurement processes. It replaces the IT Managed Services Framework (RM717).


“As more and more public sector organisations leverage technology to share information and improve the accessibility of their services, it has become absolutely vital that their underlying networks and IT infrastructures are optimally managed and supported,” said Simon Haydn-Lee, Sales Director – Public Sector at Dimension Data, UK. “Dimension Data has a long heritage of designing and delivering bespoke managed services to all types of UK public sector bodies. Our inclusion in the new Technology Services Framework opens up these services to a great many more organisations.”


Dimension Data is committed to providing to the UK public sector. In addition to now having services available via the CCS Framework, Dimension Data services are also available via The Public Services Network (PSN), Janet and The UK Government G-Cloud initiative.


For more information on Dimension Data’s public sector offerings, please visit: http://www.dimensiondata.com/en-UK/Industries/Public-Sector


About Dimension Data

Founded in 1983, Dimension Data plc is an ICT services and solutions provider that uses its technology expertise, global service delivery capability, and entrepreneurial spirit to accelerate the business ambitions of its clients. Dimension Data is a member of the NTT Group. www.dimensiondata.com


About Crown Commercial Service

The Crown Commercial Service (CCS) works with both departments and organisations across the whole of the public sector to ensure maximum value is extracted from every commercial relationship and improve the quality of service delivery. The CCS goal is to become the “go-to” place for expert commercial and procurement services. https://www.gov.uk/government/organisations/crown-commercial-service

Powershot app puts Marketing Automation firmly in the hands of marketers and provides the Power users greater control


CleverTouch, Europe's largest Marketing Automation (MA) consultancy, has developed a cloud app, CleverTouch Powershot, which enables all marketers to build, design and request approval for email sends via Eloqua and other MA platforms.


Requiring just ten minutes of training, the new app helps manage the demands placed on Marketing Automation teams by maintaining order and control through a simplified request and approval process.

Powershot is the first product to be released as part of CleverTouch's IP Factory. The app was created to widen end user adoption and help manage the pressure placed on Marketing Automation teams for speedy delivery, including increased demand from field marketers and the sales functions. Powershot aims to improve internal emailing efficiencies by letting users sign in to create their desired emails on the fly, using pre-approved templates before sending to the MA platform for approval and then launch. This means the process from build to approval happens without the need for several rounds of amends, and ensures messages are kept within brand guidelines.


The app allows for a do-it-yourself approach to Marketing Automation, giving the marketer or salesperson access to what the email will look like in real-time. This means the company is less reliant on a managed service partner, which can eat up budgets and time, and enables marketing teams to maintain order and control. Further, it helps drive up end user acceptance and adoption through a simplified requester and approval process, something that until now only someone with technical MA expertise has been able to do. Powershot provides massive savings on technical build time and empowers end users.


"Users can benefit from a reduction in cost, effort and time whilst experiencing a reduction in backlog," commented Vahid Panjganj, Head of Software Development at CleverTouch. "All templates will be created in line with the client's brand and all builds can be fully tested through the usual approval process, ensuring consistency and quality of output."


Interest on the beta programme was high, and CleverTouch already has clients under contract.

Powershot is immediately available and comes in two formats, an Admin version and an End User version. Eloqua, part of the Oracle Marketing Cloud, is one of a handful of vendors currently offering Powershot to its clients.


Due to end user demand the team is now working on a Marketo version of Powershot too, and a Pardot version will follow in due course.


More applications from the IP Factory are expected this quarter; for more information visit clever-touch.com/technology or to request more information email powershot@clever-touch.com.


About CleverTouch:
CleverTouch is Europe's fastest growing Marketing Automation consultancy, created by marketers specifically with Marketing Automation in mind. It is the trusted partner of more users of Marketing Automation in Europe, than anyone else, with over 300 clients including B2B Marketing and Econsultancy. The company was the only Marketing Automation consulting partner in Europe to be recognised by Forrester Research in its Marketing Automation adoption in Europe publication; based wholly on customer feedback. CleverTouch offers independent advice, pre and post implementation, and supports clients across all industries with National, pan-European and Global deployments.

Peoplevox’s dedicated eCommerce warehouse management system is to be implemented in Mothercare’s Singapore, Hong Kong, Macau, and Malaysia operations after success with Mothercare Ireland.


LONDON, UK – With their expansion from a traditional high street retailer with 36 stores across the UK, to an online eCommerce company, Mothercare recognised a need to make the transition right in order to maintain their high standards. By implementing Peoplevox’s software-as-a-service solution, the simple interface makes it very easy to pick up, which was crucial for Mothercare who were deploying Peoplevox on top of pre-existing warehouse operations.


‘Peoplevox is an eCommerce warehouse specialist, with impressive pick rates and accuracy levels,’ says Elaine Khoo, General Manager for eCommerce, Mothercare Singapore. ‘We chose them for the software’s capability to support multiple inventory levels and logistics providers, which is important for us operating across different countries. Jonathan and his team come from enterprise warehouse systems and offer deep functional expertise that we look forward to leveraging on as we set up our eCommerce operations.’


Founded on the understanding that traditional warehouse management systems do not work for eCommerce operations, Jonathan Bellwood, CEO of Peoplevox, developed a solution that now helps more than 100 eCommerce warehouses across 12 countries. By optimising pick routes, eliminating mispicks, and achieving 99.99% accurate stock figures, Peoplevox clients, including Mothercare Ireland, enjoy excellent customer reviews and save both time and money in the warehouse.


‘Peoplevox has been a great addition to the Mothercare Ireland business,’ says Ben Ward, Commercial Director at Mothercare Ireland. ‘We managed to cope with a 35% increase in turnover last Christmas which equated to a 20% uplift in orders and a 40% uplift in items picked. All of this is with the same number of operatives as per the previous paper/pen solution, too. I would otherwise have spent €1000s extra on payroll and training to hire new staff, whereas Peoplevox has given us far greater efficiencies, not to mention the hours it saves us on general stock takes and spot checks. We now have much greater visibility on stock movements and the productivity of individual operatives via the handheld devices. We are a far more efficient, modern and scalable business as a result of our partnership with Peoplevox.’


‘After the success of our warehouse management system for the eCommerce division at Mothercare Ireland,’ comments Jonathan Bellwood, ‘we hope to replicate the model into more franchise locations across Asia with our off-the-shelf integration to Magento. We look forward to taking everything we have learnt about how to operate an eCommerce warehouse and using it to help Mothercare maintain their already high standards as they push further into the world of eCommerce.’


About Peoplevox

Peoplevox is the software-as-a-service warehouse management system provider dedicated to eCommerce. With an understanding of how unsuitable traditional systems are for eCommerce, Peoplevox’s easy to use technology provides such companies with live-to-the-second inventory and optimised picking methods, enabling them to grow and compete with Amazon-quality logistics.

For more information, visit www.peoplevox.co.uk

Mitigate the Risk of Economic Loss and Societal Hardship from Power Outages

SANTA FE SPRINGS, Calif. – If a natural disaster were to strike, would your business be prepared? Whether it’s a flood, tornado, earthquake, or fire, how much would your business lose if there were no power? How much would your clients, customers or patients be impacted? Society today is dependent on the use of power and the operation of the national power grid, but how many businesses are actually preparing for a potential power outage due to a natural disaster? There are certain steps and precautions business owners can and should take to mitigate the damage done.

For businesses with highly sensitive information such as data centers and financial institutions, the risk of economic losses from a power outage is high. For many facilities, such as assisted living facilities and hospitals, there is a life safety aspect to consider. Other facilities, such as cell tower sites, emergency call centers, and gas stations, see a far-reaching societal impact, as their accessibility is critical, especially in times of crisis. Investment in onsite backup power equipment can ensure reliability, safety and productivity. Weeks and in many cases, months could go by before power is fully restored following an outage.

First and foremost, in order to prepare for a disaster, businesses should install a stationary emergency standby generator. Onsite backup power provides a reliable and cost-effective way to mitigate the risk of economic loss and societal hardship from power outages. Standby generators are also installed with an automatic transfer switch so that when power loss does occur, the generator will automatically turn on and there will be very little interruption. Hurricane Katrina is a prime example of the usefulness of an emergency standby generator. When banks had to switch to backup power sources, they were able to maintain their database and prevent data loss automatically. Onsite electrical power generating systems are readily available in a wide variety of designs for specific uses and customer applications.

When selecting a stationary emergency standby generator, a few basic questions that business owners should consider asking a vendor are:

  • What generator is right for my business needs?

  • How big is the unit?

  • Where should the generator be located?

  • How will the generator be connected to my building?

  • How noisy is the generator?

  • What type of fuel does the generator require?

  • Do I have to provide space to store the fuel?

  • Where and how can I purchase the fuel?

  • Will your company be able to provide the maintenance and service needed should something go wrong?

  • What warranties are provided with the generator?

Once your standby generator is installed, it’s imperative to not just let it sit and then hope it works when you need it most. Business owners should utilize the generator’s plan maintenance agreement, which provides routine service based on the specific power application and the severity of the environment. You should always buy a standby generator from a company that can also service it to maximize your investment and warranties, and ensure the servicing technician has an intimate knowledge of your particular generator. Preventive maintenance for generators plays a critical role in maximizing reliability, minimizing repairs, and reducing long-term costs. Think of it as a car: if a car sat unused in a driveway for a few years, how sure would you be that it would start? Every year, it is advised to check the condition of the generator’s fuel and replace the batteries as necessary. This will ensure that it turns on, runs smoothly and does not encounter any problems when the backup generator is needed most.

If a standby generator is not a realistic solution for your business, a back-up option would be to connect a towable rental generator to an existing docking station which has been previously installed at your facility. But, do you know who to call for a rental generator when disaster strikes? At Collicutt Energy, providing reliable prime power on demand is paramount. A couple of items that business owners should consider when selecting a rental generator distributor are:

  • Reference the Electrical Generating Systems Association member database for a list of trusted vendors, as it is the world’s largest trade association dedicated to on-site electric power generation.

  • Know where the vendor is located and what the service technicians’ response time would be if a disaster were to strike.

  • Make sure that the generator could not only be delivered to your location, but also connected, tested and maintained by the distributor when needed.

  • Most importantly, business owners should consider what their access to fuel will be like during a disaster and how they will be able to power the generator in an emergency situation.

As a business owner, it’s important to develop a business response plan to protect you, your employees, your business, and of course your clients or patients. Coming up with a detailed disaster plan ahead of time is the best way to ensure that risk is minimized. Collicutt Energy is committed to helping customers and businesses meet and manage emergency situations, and limit the risk associated with power outage, disaster recovery, and adverse weather conditions. Wherever power is needed, Collicutt Energy’s technical rental staff will deliver turnkey service and power modules perfectly suited for prime, emergency, and standby use. For more advice on power generation, visit www.collicutt.us.

About Collicutt Energy Services

Collicutt Energy Services is based in Santa Fe Springs, Calif. with five locations throughout Calif. in order to best serve its customers. As one of the largest providers of power generation systems and packaged engineered solutions in the West, Collicutt Energy is a full-service organization driven to engage and sustain its customers by providing unparalleled sales and service expertise. With a knowledgeable and proficient sales and service force, Collicutt Energy, an MTU Onsite Energy distributor, continues to be a recognizable leader in the power generation and natural gas compression industry and strives to exceed the highest level of honesty, integrity, professionalism and accountability. For more information about Collicutt Energy, please visit www.collicutt.com.