The Continuity Logic customized demo provides an opportunity for qualifying organizations to evaluate Frontline Live 5™, with their plans, desired controls, policies, and procedures. This first-of-its-kind system for both business continuity and many other areas of Governance, Operational Risk and Compliance (GRC) is powerful, but often best viewed with some of your familiar plans, data and templates.


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Summer Journal

Volume 28, Issue 3

Full Contents Now Available!

Jon Seals

Wednesday, 26 August 2015 00:00

Five steps to protecting data in the cloud

Logicalis US says that there is a growing misperception that data that resides in the cloud is automatically protected just because it’s in the cloud. This, the company warns, is absolutely not the case.

“There’s a common misconception that placing your data in the cloud solves all problems, and that’s just not true,” says Eric Brooks, Cloud Services Practice Manager, Logicalis US. “Not all cloud providers are built to accommodate enterprise-level IT needs; many don’t provide the kind of advanced networking, backup or disaster recovery services you would expect to find in an enterprise IT organization. Don’t assume the cloud is somehow magic. When you consume cloud services, it’s critical to know what you are getting. You have to understand what inside of your business is driving the move to the cloud, and whether the services your cloud provider offers align with those business drivers.”

Cloud providers buy the same servers as their customers – just more of them. This means, the same issues a CIO might face in a corporate data center / cen6re regarding backup, disaster recovery and data retention can be amplified within a cloud provider’s environment.



The focus of most business continuity plans is operational resiliency.  How to keep operations running smoothly in the event of an unforeseen crisis.   But some crises don’t involve disruptions to service delivery.  When reputation management based crises occur, the steps for restoring marketplace trust are vastly different than those required for physical disruptions and/or power/IT failure.

Warren Buffet was quoted as saying “It takes 20 years to build a reputation and five minutes to ruin it.  If you think about that, you’ll do things differently.”

Reputation-based crises can be triggered by any number of events.  Some examples include:



Facility enables customers to scale environments based on changing IT demands, promotes quick deployment of customer data center requirements


DALLAS – Global colocations solutions provider CyrusOne (NASDAQ: CONE) is pleased to announce that it has launched a virtual tour of its 228,000-square-foot North Cincinnati Data Center on its website.

“In addition to its ideal, easy-to-access location near Cincinnati, this facility enables customers to quickly scale their environments based on changing IT demands. It also provides access to one of the fastest and most reliable connectivity networks over the CyrusOne National IX [Internet Exchange],” said Scott Brueggeman, chief marketing officer, CyrusOne. “The North Cincinnati virtual tour highlights key aspects of this facility, including its significant security measures and state-of-the-art data halls designed for enterprise-grade and high-density computing.”

Located 30 minutes northeast of downtown Cincinnati, the North Cincinnati Data Center, designed with CyrusOne’s unique, massively modular concept, was constructed for enterprise-level production server environments and is used for production colocation, back-up and disaster recovery, and business continuity.

It features fully redundant power availability and the ability to support up to 13.5 megawatts of critical capacity. As part of CyrusOne’s National IX, the North Cincinnati Data Center provides interconnection to other CyrusOne data centers in multiple markets around the country.

With 31 carrier-neutral facilities across the United States, Europe, and Asia, CyrusOne provides customers with the flexibility and scale to match their specific growth needs. Facilities are engineered to include the power-density infrastructure required to deliver excellent availability, including an architecture with the highest-available power redundancy (2N). Renowned for exceptional service, enduring customer relationships, and high customer satisfaction levels, CyrusOne serves nine of the Fortune 20 and more than 160 of the Fortune 1000 among its nearly 900 customers.

For more information about CyrusOne, call 1-855-908-3662 or visit www.cyrusone.com. Connect with us on Google Plus, LinkedIn, Twitter, and Facebook.

About CyrusOne
CyrusOne (NASDAQ: CONE) specializes in highly reliable enterprise-class, carrier-neutral data center properties. The company provides mission-critical data center facilities that protect and ensure the continued operation of IT infrastructure for nearly 900 customers, including nine of the Fortune 20 and more than 160 of the Fortune 1000 or equivalent-sized companies.

CyrusOne’s data center offerings provide the flexibility, reliability, and security that enterprise customers require and are delivered through a tailored, customer-service-focused platform designed to foster long-term relationships. CyrusOne’s National IX platform provides robust connectivity options to drive revenue, reduce expenses, and improve service quality for enterprises, content, and telecommunications companies. CyrusOne is committed to full transparency in communication, management, and service delivery throughout its 31 data centers worldwide.

As the amount of data that businesses generate continues to grow, managing the storage of that data has become an increasingly larger problem for the average internal IT organization. In fact, the time may have come to outsource the management of data storage altogether.

With that in mind, ClearSky Data today unfurled its managed cloud storage service based on a set of tiered services that are federated across a mix of solid-state and magnetic storage devices hosted in data center facilities owned by hosting services providers, such as Digital Realty, and cloud storage service providers, such as Amazon Web Services (AWS).

ClearSky Data CEO Ellen Rubin says that the volume of data that needs to be stored has reached a point where it is simply more efficient to contract a third party to manage it. Doing so then frees up the internal IT organization to focus more on adding value in terms of managing applications instead of dealing with lower-level infrastructure, says Rubin.



Some things never change, even in the cloud. No matter where data is stored, it still requires robust backup infrastructure that not only preserves data for the long term, but can also make it available at a moment’s notice.

This has become increasingly challenging, however, as both the data load and the operational complexity of the enterprise environment increase. And while the cloud does provide an answer to its own problem in the form of low-cost, flexible backup capabilities, it is by no means the only way to preserve data.

Ideally, the enterprise should implement a single backup solution for both on-premises and cloud infrastructure. This is the idea behind the recent partnership between Nexenta and Veeam Software, which unites the NexentaStor software-defined storage solution with the Veeam Backup & Replication platform. The combination allows organizations to extend backup and recovery operations across multiple storage tiers and targets in local or distributed infrastructure, while providing active management to continuously forward data to the most cost-effective storage solution based on utilization, data type and other parameters.



Have you tried VDI in the past, but felt the use cases were too limited?

Are you foregoing the security, mobility and flexibility benefits of virtual desktops due to a lack of in-house VDI skillsets, or because the cost and complexity is intimidating?

Are you interested in the simplicity of DaaS, but stymied by the lack of control over the desktop, moving everything to the cloud, inflexibility of deployment options, and the poor user experience delivered by DaaS providers?

If these or other reasons have been holding you back from deploying virtual apps and desktops or embracing cloud services, it’s time to put those experiences and doubts behind you.

Welcome to Citrix Workspace Cloud.



(TNS) - Sitting on a shelf in a county building in north Kalispell, there’s a four-inch-thick binder full of nightmare scenarios for Flathead County.

Avalanches, earthquakes and hazardous material spills are included. There are sections for nuclear emergencies and terrorist attacks.

These disaster plans are drawn up by officials who calmly look at agency resources and determine the best course of action. They look at how equipped medical responders would be if an earthquake brought a mountainside into the center of Columbia Falls, perhaps.

“We have to sit and we have to look at those worst-case scenarios,” said Nikki Stephan, 30, the emergency planner for the Flathead County Office of Emergency Services.



NetApp, Huawei, ConvergeIO, Hedvig, Nexenta and Saratoga Speed Join Rapidly Growing Storage Partner Network


SAN FRANCISCO, Calif. – ClusterHQ, The Container Data People, today announced that NetApp, Huawei, ConvergeIO, Nexenta, Hedvig and Saratoga Speed have joined its storage partner ecosystem. These innovative enterprise storage companies have delivered, or plan to soon deliver, storage drivers for ClusterHQ's Flocker container data management software. Customers of these enterprise storage providers can use Flocker with their hardware-based or software-defined storage solution of choice in public cloud, on-premises or hybrid environments to create portable container-level storage for Docker. Flocker lets DevOps teams easily containerize databases and stateful microservices by directly attaching a storage volume to a container and migrating the container and its data together between servers as operations demand. Flocker is designed to work with other tools in the container ecosystem like Docker Compose, Docker Swarm and Apache Mesos.

Recent surveys indicate that Docker is seeing significant uptake in the enterprise, however, data management and persistent storage are cited as top barriers to adoption of containers in production. By building a storage driver for Flocker, leading enterprise storage providers like NetApp and Huawei enable customers to use containers for their entire application, even its critical databases, in production environments, increasing return on investment of both containers and storage solutions.

"As a leader in enterprise storage and data management, NetApp has played a critical role in many technology revolutions. We partner with companies like ClusterHQ to bring NetApp software and platforms, including clustered Data ONTAP, to a new generation of applications," said Phil Brotherton, VP cloud solutions, NetApp.

"Huawei's dedication to customer-centric innovation and strong partnerships is what makes our company a global leader in end-to-end enterprise solutions. We are fully embracing Docker through several industry collaborations and are looking forward to delivering a storage driver for ClusterHQ's Flocker to power integration between our enterprise infrastructure solutions and provide increased options to customers worldwide," said Fan Ruiqi, president of storage product line, Huawei.

"An important ecosystem is emerging of key players looking to accelerate the adoption of containers in enterprise production environments. We're thrilled at the interest we've received from leaders and innovators in the storage space that are interested in integrating with Flocker to deliver flexible, shared portable storage for Docker," said Mark Davis, CEO, ClusterHQ.

In addition to working with other popular container management tools, the pluggable nature of Flocker is designed to work with any storage system, providing the ability to integrate Dockerized applications with existing storage backends. Any company or community that wants its storage to work with Docker can easily write a driver for Flocker. To learn more about building a storage plugin for ClusterHQ's Flocker visit: https://docs.clusterhq.com/en/1.1.0/gettinginvolved/plugins.html

Supporting Quotes:

"By partnering with ClusterHQ we are fulfilling our commitment to create open source-driven software-defined storage (OpenSDS) solutions that maximize flexibility and choices for customers. We've seen a huge uptake in customers who want to use Docker for their enterprise applications and we are thrilled to enable them to leverage our NexentaEdge and NexentaStor OpenSDS solutions as they deploy containers in production," said Thomas Cornely, chief product officer, Nexenta.

"Like ClusterHQ, we at ConvergeIO recognize the need for persistent shared storage that is just as mobile and agile as containerized applications. Our collaboration on Flocker enables developers to bring data mobility, load balancing and high availability to stateful applications. ConvergeIO's application centric approach makes managing storage, QoS and data services as simple as issuing a software command," said Jonathan Kong, founder and CEO, ConvergeIO.

"We see a true shift in the way enterprises are building modern data centers. Containers and microservices enable the agility and flexibility that DevOps need to keep pace with rapid service delivery. Our partnership with ClusterHQ is a great example of making it easier for customers to take advantage of microservices in production environments. Hedvig is a modern, distributed system built to provide storage for newer architectures. Now with the Hedvig storage driver for Flocker we solve the problem of persistent storage for containers," said Avinash Lakshman, CEO, Hedvig Inc.

Saratoga Speed
"Saratoga Speed recognizes the critical role of software and services in managing all-flash storage for big and fast data, particularly in Docker-based Red Hat and Windows environments. Our driver for Flocker enables seamless integration of very high-performance all-flash storage in a Docker environment and we are looking forward to additional integrations in the future that maximize the potential of Docker in the enterprise," said Sharad Mehrotra, CEO, Saratoga Speed. 

Additional information about new Flocker storage drivers:
Learn More
Hedvig: Download Driver Now
ConvergeIO: Download Driver Now
Saratoga Speed: Download Driver Now
Nexenta: Coming Q3 2015
Huawei: Coming Q4 2015

Interact with ClusterHQ

  • Join us at Booth 2636 at VMworld Aug. 31-Sept. 3 to learn more about how Flocker works. We'll be having regular in-booth demos of the newest Flocker storage drivers.
  • Follow us on Twitter: @ClusterHQ
  • Find us on GitHub: ClusterHQ
  • Like us on Facebook: ClusterHQ

About ClusterHQ
ClusterHQ builds container data management software that enables broader adoption of container technology in production environments. DevOps teams worldwide rely on ClusterHQ's open source Flocker software to meet the data portability requirements of distributed, microservices-based applications. Available for download at www.clusterhq.com/flocker, Flocker enables containers and their associated data volumes to be easily moved between servers as a single unit, a prerequisite for production operation of stateful application components in containers. Flocker facilitates widespread production deployment of containers for databases, queues and key value stores by making it simple and practical for entire distributed applications to be consolidated into an all-container development and operations environment. No matter where, or what, a container is running, Flocker gives DevOps teams operational freedom to quickly react to market conditions by relocating application containers in response to changing conditions, so that their business can innovate faster and be more responsive. Flocker increases the value of an organization's container investment and opens the door for a greater variety of mainstream enterprise use cases. Organizations can now embrace the portability and massive per-server density benefits of containers for stateful application services, enabling the creation of a new generation of microservices-based applications, and in some cases the replacement of virtual machines with containers. ClusterHQ provides the tools and services necessary for deploying and managing fully containerized stateful applications, simplifying IT processes and delivering on the advantages inherent in containers. We are the Container Data People™.

Cisco Introduces Tools Allowing Organizations to Understand How Much Increasing Cloud Adoption Can Raise Revenues and Decrease Costs


SAN JOSE, Calif. – Cisco (NASDAQ: CSCO) today released the findings of a global study that indicates cloud is moving into a second wave of adoption, with companies no longer focusing just on efficiency and reduced costs, but rather looking to cloud as a platform to fuel innovation, growth and disruption. The study finds that 53 percent of companies expect cloud to drive increased revenue over the next two years. Unfortunately, this will be challenging for many companies as only 1 percent of organizations have optimized cloud strategies in place while 32 percent have no cloud strategy at all.

The Cisco-sponsored InfoBrief "Don't Get Left Behind: The Business Benefits of Achieving Greater Cloud Adoption" was developed by International Data Corporation (IDC) and is based on primary market research conducted with executives responsible for IT decisions in 3,400 organizations across 17 countries that are successfully implementing private, public and hybrid clouds in their IT environments.

Nick Earle, Senior Vice President, Global Cloud and Managed Services Sales, Cisco
"As we talk with customers interested in moving to the second wave of cloud, they are far more focused on private and hybrid cloud -- Primarily because they realize that private and hybrid offer the security, performance, price, control and data protection organizations are looking for during their expanded efforts. This observation, which drove our strategy to build a portfolio of private and hybrid infrastructure and as-a-service solutions, is reflected in the new IDC study, which shows that 44 percent of organizations are either currently using or have plans to implement private cloud and 64 percent of cloud adopters are considering hybrid cloud."

In the study IDC identifies five levels of cloud maturity: ad hoc, opportunistic, repeatable, managed and optimized. The study found that organizations elevating cloud maturity from the ad hoc, the lowest level to optimized, the highest, results dramatic business benefits, including:

  • revenue growth of 10.4 percent
  • reduction of IT costs by 77 percent
  • shrinking time to provision IT services and applications by 99 percent
  • boosting IT department's ability to meet SLAs by 72 percent
  • doubling IT department's ability to invest in new projects to drive innovation.

Economic Benefits for Advanced Cloud Organizations
The study also quantified the economic benefits the most mature* cloud organizations are realizing. Organizations studied are gaining an average of $1.6 million in additional revenue per application deployed on private or public cloud. They are also achieving $1.2 million in cost reduction per cloud-based application.

The revenue increases were largely the result of sales of new products and services, gaining new customers, or selling into new markets. Organizations were able to attribute revenue gains to increased innovation resulting from the shifting of IT resources from traditional maintenance activities to new, more strategic, more innovative initiatives.

Operational cost reductions associated with cloud stem from the advantages to the business of running on a more scalable, reliable, and higher-performing environment. These include improved agility, increased employee productivity, risk mitigation, infrastructure cost savings and open source benefits.

Private Cloud's Correlation with Better Expected Business Outcomes
Private cloud allows better resource use, greater scale, and faster time to respond to requests, but with the added control and security of dedicated resources for a single company.

Adopting hybrid cloud can be more complex than adopting other forms of cloud. It requires workload portability, security, and policy enablement. These requirements were evident in the study, which showed that up to 70 percent of respondents expect to migrate data between public and private clouds (or among multiple cloud providers) and have high security and policy requirements.

Mature Cloud Adoption by Country
Mature cloud adoption varies by country, with the United States and Latin America among the countries with the greatest percentage of organizations with repeatable, managed or optimized cloud strategies, and Japan with the fewest among the countries studied. The study notes the percentage of organizations with mature cloud adoption in each country**:

34 percent USA
29 percent Latin America Region
27 percent UK
22 percent France
21 percent Germany
19 percent Australia 
19 percent Canada
18 percent Korea
17 percent The Netherlands
9 percent Japan

Cloud Adoption by Industry
By industry, manufacturing has the largest percentage of companies in one of the top three adoption categories at 33 percent, followed by IT (30 percent), finance (29 percent), and healthcare (28 percent). The lowest adoption levels by industry were found to be government/education and professional services (at 22 percent each) and retail/wholesale (at 20 percent). By industry, professional services, technology, and transportation, communications, and utilities expected the greatest impact on key performance indicators (KPIs) across the board.

Cisco Business Cloud Advisor Adoption Report, Tool and Workshop
Cisco is helping customers translate the findings of this study into customized reports for customers. These Cisco® Business Cloud Advisor engagements come in two formats, a simple, survey-based tool and a more in-depth workshop.

The Adoption Report allows customers to go through a structured survey to determine their own cloud adoption maturity and associated business benefits relative to their industry peers -- by industry, company size and geography. Customers can access the tool and additional information at www.cisco.com/go/bca.

The Adoption Tool and Workshop allows Cisco and qualified channel partner sales teams to bring a much deeper level of analysis to organizations. The half-day workshop will help organizations better measure the potential impact of cloud adoption on their IT organizations across a broad range of key performance indicators. The recommendations include vendor agnostic guidance regarding how organizations can evolve their cloud journey across a number of domains, including the Intercloud. The Adoption Tool and Workshop are currently being rolled out on a worldwide basis.

The Cisco® Business Cloud Advisor Adoption Report, Tool and Workshop are based on the same unbiased primary market research conducted by IDC for the study.

Robert Mahowald
VP, SaaS & Cloud SW, IDC
"Numerous IDC studies have shown that organizations with advanced cloud adoption have better business outcomes, including stronger business performance, better top-line revenue, improved strategic IT allocation, greater flexibility, reduced costs, and increased service performance, and these gains compound as cloud use grows. But most organizations are not very far along the adoption journey, and need to focus on the skills, methodologies, and best practices required to get themselves to the next level. The Cisco Business Cloud Advisor Adoption Tool can help organizations to assess their maturity in building effective hybrid cloud topologies, and help them advance to higher levels of cloud adoption, improving business outcomes."

Bob Hollander
Vice President, Sales & Marketing, at Netelligent
"We have seen a trend of customers taking an ad hoc purchasing approach around cloud. Now customers are realizing the benefits of a proactive plan. Through our field testing of Cisco's Business Cloud Advisor Adoption Tool, we clearly see that it provides us with a mechanism to benchmark where customers are in their cloud journey, and then help them on next steps toward creating a coherent and impactful cloud strategy."

Jason Shinn
Senior Vice President - Director, Information Technology, Enterprise Bank & Trust
"The Business Cloud Advisor process has reinforced the Enterprise Bank & Trust belief of our desire to migrate faster to the cloud, while staying nimble, relevant to the business and secure

Links to Additional Information:
Cisco Business Cloud Advisor: http://www.cisco.com/go/bca
InfoBrief: http://www.cisco.com/c/dam/en/us/solutions/collateral/trends/cloud/cisco-bca-infobrief.pdf
Nick Earle Blog: http://blogs.cisco.com/news/a-second-wave-of-cloud-adoption-is-on-the-rise
Video: https://youtu.be/4G5naD7qiCE
iView: http://www.cloudbusinessoutcomes.com/

About Cisco:
Cisco (NASDAQ: CSCO) is the worldwide leader in IT that helps companies seize the opportunities of tomorrow by proving that amazing things can happen when you connect the previously unconnected. For ongoing news, please go to http://thenetwork.cisco.com.

*Mature refers to companies that are in the repeatable, managed, and optimized' stage of cloud adoption.

**The study showed China having 55 percent of organizations with repeatable, managed or optimized cloud strategies but organizations interviewed in China were, on average, larger than companies surveyed in other countries.

Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. A listing of Cisco's trademarks can be found at www.cisco.com/go/trademarks. Third-party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company.

TechValidate Survey Reveals Greater Reliance on Wire Data Versus Machine Data as a Source for Deeper Insights and Rapid Adoption of IT Operational Analytics


SEATTLE, Wash. – ExtraHop, the global leader in real-time wire data analytics for IT intelligence and business operations, today released the findings of a report conducted by industry research firm TechValidate, revealing how organizations are building out their IT Operations Analytics (ITOA) practices. The study, which polled nearly 100 CTOs and other IT decision makers at Fortune-1000 organizations, shows organizations are thinking more strategically about big data analysis for IT (ITOA), with 65 percent already combining data sources or planning to do so within the next year. 

According to Gartner, "[d]emand for ITOA is intensifying among large and small to midsize enterprises. As a result, spend on ITOA, which approached $1.7 billion in 2014, is expected to grow by approximately 70% through 2015."1

The popularity of ITOA is on the rise based on the variety of use cases reported by respondents including application performance monitoring (90 percent), root-cause analysis (86 percent), network performance monitoring (85 percent), and IT security (67 percent). In terms of big data types, wire data and machine data ranked as the most valuable sources for IT visibility. Additionally, organizations that combined multiple data sources for ITOA glean greater insights from the data, resulting in quicker, more accurate data analysis. IT professionals who are combining wire data with other sources integrated the following data types: machine data (54 percent), agent data (31 percent), and probe data (26 percent).

When it comes to wire data specifically, the research shows a majority (60 percent) of IT professionals understand the value and benefits of this data source for obtaining deeper ITOA insights. Ninety-three percent of IT decision makers rely on wire data sources for IT management and monitoring, more so than other traditional big data sources like machine, agent and probe data.

Key findings around wire data's strengths as a data source for IT professionals include:

  • Seventy-three percent believe wire data provides a more comprehensive view of everything within the IT network environment
  • Sixty-seven percent cite the ease of access to the insights wire data provides without any extra installs on servers
  • Seventy-one percent of IT professionals look to wire data as an untapped resource used to obtain new insights other forms of data cannot provide
  • Seventy-five percent believe it is the most objective form of network-based data

"As awareness of Big Data matures, we are seeing faster and more widespread adoption of ITOA technology, and the importance of wire data as a source of insight has become a key topic in conversations with our customers," said Jesse Rothstein, CEO, ExtraHop. "Businesses rely on IT as the lifeblood of their organizations, so the stakes are high for keeping that machine running as efficiently as possible. That's where ITOA has really proven itself as a high-value, must-have initiative."

For more survey findings and details on ITOA, click here to download the full report: The State of ITOA Today.

To get started with ExtraHop, try the ExtraHop interactive online demo.

About ExtraHop
ExtraHop is the global leader in real-time wire data analytics. The ExtraHop Operational Intelligence platform analyzes all L2-L7 communications, including full bidirectional transactional payloads. This innovative approach provides the correlated, cross-tier visibility essential for application performance, availability, and security in today's complex and dynamic IT environments. The winner of numerous awards from Interop, TechTarget, and others, the ExtraHop platform scales up to 40 Gbps in a single appliance, deploys without agents, and delivers tangible value immediately upon deployment. Learn what we mean at www.extrahop.com.

1 Gartner, Organizations Must Sequentially Implement the Four Phases of ITOA to Maximize Investment; February 18, 2015; Will Cappelli; http://www.gartner.com/document/2987225 The Gartner Report(s) described herein, (the "Gartner Report(s)") represent(s) data, research opinion or viewpoints published, as part of a syndicated subscription service, by Gartner, Inc. ("Gartner"), and are not representations of fact. Each Gartner Report speaks as of its original publication date (and not as of the date of this Prospectus) and the opinions expressed in the Gartner Report(s) are subject to change without notice.