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Summer Journal

Volume 29, Issue 3

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Jon Seals

Business Continuity Awareness Week is upon us and this year the core focus is on a topic close to my heart – Return on Investment. This is a very important area that can be easily overlooked or lost in the activity of running your day to day business continuity or resiliency program. Having clearly defined value drivers for your program outside of the normal areas of RoI can not only help you drive awareness, but also help you gain buy in from other business units.

So how does this relate to using a mass notification platform? Put simply – give your notification system a day job. That day job can be a natural fit like the time sensitive and critical nature of IT alerting, or something less obvious – some examples of these may be:

...

http://www.everbridge.com/bc-awareness-week-give-mass-notification-a-day-job/

Wednesday, 18 May 2016 00:00

FEMA: Hurricane Season Approaches

PHILADELPHIA - As the 2016 Atlantic hurricane season approaches, FEMA Region III continues to proactively work with its state, local, and federal partners to increase preparedness, coordinate response and recovery capabilities, and empower individuals to take an active role in preparing themselves, their families, and their communities.

The Atlantic hurricane season starts on June 1, 2016 and lasts until November 30; the greatest potential for storm activity is the months of August and September. A great time to begin planning for hurricane season is Hurricane Preparedness Week, designated May 15 – May 21, 2016.

Everyone should take time to ensure that their family, household, and workplace is properly prepared for a potential hurricane or tropical storm. “It only takes one storm to severely impact a community and disrupt our way of life,” stated FEMA Region III Regional Administrator MaryAnn Tierney. “We encourage everyone to prepare and plan for hurricanes and to be informed of what their risk may be.” It takes all of us, as individuals, families, communities, organizations, and as members of the whole community, to prepare for hurricanes and the potential hazards associated with them.

Residents should interact with their local emergency officials and stay informed of their risk and the potential dangers of a hurricane or tropical storm. By engaging with your local officials, citizens gain valuable insight, lend input, and develop relationships for planning and communications before a storm. 

FEMA recommends that everyone have enough supplies to last for several days. Emergency supply kits should include essential items like bottled water, a battery-powered radio, flashlight, batteries, medicines, toiletries, non-perishable food items, manual can opener, and first aid supplies.

When planning, think about the potential needs of everyone in the household during an emergency. If your household includes pets, a person with a disability, an infant, or a senior citizen, be sure to take the necessary steps to assist and make them comfortable during an emergency, in addition to having any necessary documents or medications on hand.

For more preparedness information, visit fema.gov, ready.gov, and nhc.noaa.gov.

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards. FEMA Region III’s jurisdiction includes Delaware, the District of Columbia, Maryland, Pennsylvania, Virginia and West Virginia.  Stay informed of FEMA’s activities online: videos and podcasts are available at fema.gov/medialibrary and youtube.com/fema. Follow us on Twitter at twitter.com/femaregion3.

(TNS) - When Ryan Blythe leased space for his glassblowing shop in Seattle’s Georgetown neighborhood, he saw a rugged industrial setting that could double as an elegant gallery.

When Seattle building officials looked at his permit application, they saw something else: the most dangerous type of structure to be in during an earthquake.

The Julius Horton building, built in 1914, is like many of its vintage. Its brick walls aren’t bolted to the floors and ceilings. It has withstood past quakes, but they have been mild compared to what seismologists expect: A magnitude 9.0 monster that hits with 2,000 times the power of Seattle’s last major earthquake, toppling walls, dropping ceilings and sending bricks flying with deadly effect.

...

http://www.emergencymgmt.com/disaster/Buildings-that-kill-The-earthquake-danger-lawmakers-have-ignored-for-decades.html

Wednesday, 18 May 2016 00:00

Contemplating … value vs ROI

Sometimes, often actually, I get worried about the BC industry’s habit to try and redefine commonly understood business terms to mean something different.

Take ROI as an example.

It stand for “Return on Investment”. You can read about it on Wikipedia and there would be little to surprise business folks in that article.

Simply it is a measure of revenue, gain or net profit that flows from an investment. It is used as a tool to choose between different investment options.

...

http://blog.vrg.net.au/blogging/value-vs-roi/

The changing scope and scale of disasters, both natural and technological, have altered the ways in which disaster management and financing are addressed and the roles of private-sector organizations specifically. Businesses and nonprofit organizations are increasingly central to the process, offering critical support in immediate disaster response but also contributing necessary redevelopment funding that supports community recovery. Although these new expectations position the private sector as a key leader in community resilience, these responsibilities have not been fully met with established guidance or clear metrics for how and when these organizations should participate in disaster recovery and financing.

This perspective examines key issues confronting the private sector in disaster recovery financing, what roles private-sector entities have played, and where there has been successful integration or leadership of these organizations. The perspective also briefly explores challenges that the private sector faces, with particular attention to issues of information use and application, coordination in response and recovery, and timing of funding. Given continued data gaps in this field, the authors offer opportunities for research and policy analysis.

...

http://www.rand.org/pubs/perspectives/PE187.html

SAN JOSE, Calif. – RiverMeadow Software™ Inc., developer of the automated cross-hypervisor workload portability SaaS platform announces that Cirrity, a leading, channel-only, secure cloud solutions provider, is actively promoting RiverMeadow's Cloud Migration SaaS to its channel customer base consisting of managed service providers (MSPs), service providers (SPs), and IT resellers. Cirrity offers its channel customers secure cloud infrastructure and solutions that they in turn label under their brands and services that they resell to a broad range of clients across industry verticals.

Cirrity promotes RiverMeadow SaaS to its channel resellers because of its ability to automate the onboarding of servers and business applications to Cirrity rebranded infrastructure. RiverMeadow eliminates the manual steps of migration -- removing friction from the process while eliminating most of the cost under a build your own subscription-based pricing model. Once they've moved, customers then have access to an enhanced set of rebranded Cirrity cloud services including Infrastructure, Desktop, Backup, and Disaster Recovery as a Service.

"Having to use complex, labor-intensive tools or needing to rely on manual migration practices to onboard a customer's servers and applications can be a barrier to closing new business," states Gerry Baron, Cirrity CMO. "With RiverMeadow SaaS automation our channel customers are armed with a faster, better and automated method for migrating customers onto their Cirrity based cloud platforms. This allows them to focus on selling cloud solutions and growing their business."

CAM Business Solutions a Cirrity IT reseller offering Cloud IaaS and solutions to business customers used RiverMeadow SaaS in one of its recent engagements. The project called for migrating a client's legal applications and underlying Window® infrastructure running on Citrix to their Cirrity based cloud environment. The applications consisted of database and web application servers. RiverMeadow migration automation minimized the time and effort required to onboard the customer. CAM was able to quickly onboard the client so they could take advantage of CAM's Desktop as a Service solution based on VMware Horizon.

"Both Cirrity and RiverMeadow have gone above and beyond our expectations when it comes to the implementation of customer engagements. It's like having them on our team. This leverage allows CAM to compete on a larger scale than we would otherwise. Without this partnership, we'd have to pass up bidding for this business," said Michael Bowers, CAM Business Solutions President. "We're ecstatic that Cirrity and RiverMeadow have partnered to add Cloud Migration as a Service available Cirrity channel resellers -- easing the path of customer's workloads into our cloud solutions. We look forward to working with them moving forward."

"We're excited about partnering with Cirrity, and it's channel customer base. Cirrity offers a unique set of cloud infrastructure and services that allow their clients to deliver turn-key, integrated solutions to end user businesses in the market," said Richard Scannell, RiverMeadow CEO. "We look forward to working with the Cirrity team to provide onboarding automation through their channel."

For more information and assistance with migrating applications cross-hypervisor into and between virtual and cloud environments, visit www.courtsquaregroup.com and www.rivermeadow.com.

For more information and assistance with migrating to a Cirrity channel cloud, visit www.cirity.com and www.rivermeadow.com.

About RiverMeadow Software

RiverMeadow Software Inc. sets the standard for cloud migration with its industry-leading RiverMeadow SaaS that automates the migration of physical, virtual and cloud-based servers into and between public, private and hybrid clouds. For more information, visit www.rivermeadow.com or follow the company on Twitter at @RiverMeadow1 and LinkedIn.

About Cirrity
Cirrity is a channel-only, Cisco Powered cloud service provider with locations throughout the continental United States. With industry leading SLAs and high-performance infrastructure, combined with a security and compliance focus (HIPAA, PCI, CSA STAR, ISO 27001, AICPA SOC Type II), Cirrity provides partners and their customers with a secure and highly available Cisco platform to leverage the advantages of cloud computing. Cirrity provides exceptional service with the goal of building long-term, mutually successful relationships. http://www.cirrity.com

Karma Automotive Drives Business Transformation With SAP S/4HANA Managed by Symmetry

MILWAUKEE, Wisc. – Symmetry, a leading enterprise application management and cloud hosting solutions provider, is proud to announce that it has been awarded the first ever Hewlett Packard Enterprise Service Provider Award for Customer Excellence in the category of "Enabling Workplace Productivity." The customer, Karma Automotive, is a leading manufacturer of world-class luxury hybrid cars designed to challenge habitual thinking about luxury, and forge a path to a more sustainable future.

Symmetry, a Hewlett Packard Enterprise Service Provider - Gold Partner, is a recognized leader in management of mission critical applications, cloud-hosted solutions and SAP HANA. Symmetry gives customers access to the world's cutting-edge technology, surrounded by expert and certified support. This includes hosting and cloud services, technical administration, implementation, upgrades and migrations, as well as project-based services and multiple layers of security to uphold data integrity. Solutions can include data recovery services to keep businesses fully operational in the event of a disaster.

Excellence in Enabling Workplace Productivity

As part of its business transformation roadmap emphasizing agility and growth, Karma sought to securely migrate its IT operations into the cloud as well as take advantage of new SAP technology. They were looking for a cloud solution that would scale quickly and easily, while minimizing production disturbances and downtime.

After comparing the costs of an in-house solution to outsourcing, Karma chose to partner with Symmetry for SAP application-management services. These include SAP Basis and Security, SAP HANA cloud hosting, and Symmetry's ControlPanelGRC software. Symmetry's certified SAP HANA cloud infrastructure is built and supported by industry-leading networking and security engineers. It is powered by Hewlett Packard Enterprise servers and storage, and features high availability while eliminating the need for customers to commit to a hardware footprint. 

With Symmetry's SAP HANA cloud solution, Karma accomplished the following:

  • Achieved the ability to break a 1 TB virtualization memory limit as needed, with the capacity to rapidly scale up to 12 TB
  • Deployed new SAP technology featuring in-memory computing and column-based database structure which provides real-time answers to very complex questions
  • Migrated to a tier-one enterprise solution delivering 99.99% uptime
  • Lowered the risk of catastrophic failures
  • Delivered project ahead of schedule and under budget

"The Automotive Industry today is moving at the speed of light. Because our business is conducted in real time and requires instant insight, the systems we use must be intuitive on any device, anywhere, and at any time in order to drive value and be cost effective," said Mikael Elley, Vice President of Planning and IT, Karma Automotive. "SAP Hana Cloud and Fiori provides a platform that allows us to meet these requirements. Symmetry's experience with SAP Hana, combined with their investment in cloud infrastructure powered by HPE, made it easy to choose them to be our strategic partner to move into the cloud." 

"Karma Automotive is an innovative leader that recognizes the need for inventiveness, flexibility, and decisiveness as key qualities in an industry that is undergoing rapid change," commented Pete Stevenson, Chairman and CEO of Symmetry. "With S/4HANA and Symmetry's managed IT infrastructure services, Karma is capitalizing on the speed and large volumes of data that HANA can support. Now they'll benefit from real-time analytics, landscape simplification, and ease of configuration for day-to-day operations while supporting its business transformation and growth objectives."

About Symmetry
Symmetry is a leading applications management and hybrid cloud hosting solution provider with deep expertise in SAP application management. An SAP partner since 2005, Symmetry is certified in SAP Hosting, Cloud and SAP HANA® Operations. As a true extension of your IT team, Symmetry places a laser focus on the customer's experience and offers highly flexible, tailored solutions to meet the unique business needs of enterprise clients. Symmetry supports global enterprises across all industries through a customer centric high-touch approach that delivers deep technical expertise combined with scalable, redundant, high availability cloud infrastructure supported by a 24x7x365 operations support model. With a long history and proven methodology for delivering hybrid solutions comprised of managed private cloud hosting infrastructure with enterprise application management services, Symmetry delivers IT solutions that help reduce the total cost of ownership and maximize the performance and security of our customers' most mission critical systems. Learn more at www.symmetrycorp.com

The City Data Exchange Unlocks Public and Private Data to Help the Public Sector and Companies Drive Local Innovation and Provide Citizens With Better Services

COPENHAGEN, DENMARK – Hitachi Insight Group today announced the launch of the City Data Exchange for Copenhagen, a new solution for making public and private data accessible so that they can power innovation that can make smart cities of the future more sustainable, prosperous, and vibrant. The project is a key initiative of the City of Copenhagen and the Capital Region; it supports not only their drive to become carbon neutral by 2025, but also offers a huge potential to improve the quality of life of citizens and boost the local economy.

The City Data Exchange is a new service that will provide data to an ecosystem that can turn cities into smart cities. The marketplace for data was developed over the past year by Hitachi Insight Group, which built the solution, created a first set of applications, and tested it with real data, in close collaboration with all the partners who are contributing data to the service.

With its launch, the City Data Exchange will bring together data from public and private data providers, taking what was once a fragmented data landscape and turning it into a one-stop-shop for public and private data from across the Copenhagen region.

"Data is the fuel powering our digital world, but in most cities it is unused," said Hans Lindeman, Senior Vice President, Hitachi Insight Group, EMEA. "Even where data sits in public, freely accessible databases, the cost of extracting and processing it can easily outweigh the benefits.

"With the City Data Exchange, Hitachi does all the heavy lifting: we are the connection between organizations holding the data and the people who urgently need them to help the citizens of Copenhagen."

Many of the datasets will be accessible for the first time, now that Hitachi has provided guidelines for a data format that is safe, secure, ensures privacy and makes them easy to use. The City Data Exchange will only accept data that has been fully anonymized by the data supplier. All of this spares organizations the trouble and cost of extracting and processing data from multiple sources. At the same time, proprietary data can now become a business resource that can be monetized outside an organization.

As a way to demonstrate how data from the City Data Exchange could be used in applications, Hitachi Insight Group is developing two applications: Journey Insight, which helps citizens in the region to track their transportation usage over time and understand the carbon footprint of their travel; and Energy Insight, which allows both households and businesses to see how much energy they use. Both are set for public launch later this year.

The City Data Exchange will offer data in different categories such as: city life, infrastructure, climate and environment, business data and economy, demographics, housing and buildings, and utilities usage. It meets the needs of local government, city planners, architects, retailers, telecoms networks, utilities, and all other companies and organizations who want to understand what makes Copenhagen, its businesses and its citizens tick.

The range of categories also shows that the launch has significance way beyond Copenhagen itself. The exchange could become the solution for data-driven city planning and Big Data analytics for the Internet of Things in other cities around the globe.

"Smart Cities need smart insights, and that's only possible if everybody has all the facts at their disposal. The City Data Exchange makes that possible; it's the solution that will help us all to create better public spaces and -- for companies in Copenhagen -- to offer better services and create jobs," said Frank Jensen, the Lord Mayor of Copenhagen.

A typical example of how the City Data Exchange can transform city planning is a project by design practice Gehl Architects, which ran a public space analysis in 2005 to boost the attractiveness of Copenhagen's Vesterbrogade passage. Much of their design work relied on data based on samples. Thanks to the data exchange, in the future Gehl Architects can revisit the project to quickly gain much deeper insights into how citizens are using the area, which will result in better informed design decisions and public policy making.

Mind My Business is another great example of how an integrated data solution such as the City Data Exchange can help a city's economy to thrive. The mobile app, developed by Vizalytics, brings together all the data that can affect a retailer -- from real-time information on how construction or traffic issues can hurt the footfall of a business, to timely reminders about taxes to pay or new regulations to meet. The "survival app for shopkeepers" makes full use of all the relevant data sources brought together by the City Data Exchange.

The City Data Exchange is currently offering raw data to its customers, and later this year will add analytical tools. The cost of gathering and processing the data will be recovered through subscription and service fees, which are expected to be much lower than the cost any company or city would face in performing the work of extracting, collecting and integrating the data by themselves.

Find Out More

https://www.hitachiinsightgroup.com/en-us/pdf/solution-profile/hitachi-solution-profile-city-data-exchange.pdf

About Hitachi Insight Group

The Hitachi Insight Group is dedicated to driving business and societal transformation through digitalization. Our digital solutions deliver connected intelligence from the Internet of Things and actionable insights that support better decision-making, exceptional outcomes and smarter, safer, healthier, more efficient societies. Leveraging Hitachi's rich industrial heritage and extensive expertise in both operational and information technologies, Hitachi Insight Group accelerates solution creation with the Lumada IoT core platform to serve public and private sector customers in four market categories: Smart City, Smart Energy, Smart Healthcare and Smart Industrial. The company is headquartered in Santa Clara, CA USA, with offices and operations worldwide. Visit www.hitachiinsightgroup.com for more information. 

About Hitachi, Ltd.

Hitachi, Ltd. (TSE: 6501), headquartered in Tokyo, Japan, delivers innovations that answer society's challenges. The company's consolidated revenues for fiscal 2015 (ended March 31, 2016) totaled 10,034.3 billion yen ($88.7 billion). The Hitachi Group is a global leader in the Social Innovation Business, and it has approximately 335,000 employees worldwide. Through collaborative creation, Hitachi is providing solutions to customers in a broad range of sectors, including Power / Energy, Industry / Distribution / Water, Urban Development, and Finance / Government & Public / Healthcare. For more information on Hitachi, please visit the company's website at http://www.hitachi.com.

HITACHI is a trademark or registered trademark of Hitachi, Ltd. All other trademarks, service marks, and company names are properties of their respective owners.

 

Utilizing BroadSoft's BroadWorks® Platform and Novum Networks'® Emergency Call Assist Platform, Novum Networks Solves Call Roster Complexity for Leading Ambulance Service Provider

GAITHERSBURG, Md. – BroadSoft, Inc. (NASDAQ: BSFT), a global unified communication software as a service (UCaaS) leader, and Novum Networks today announced a successful commercial deployment for one of Australia's largest ambulance service providers that could solve one of the most complex technology barriers faced by emergency services providers.

Because of the vast geographic distances and dispersed population densities in rural and regional areas in Australia, many ambulance services utilize paid medical staff and paramedics, but also rely on a large part of their workforce that is made up of volunteers who donate their time when an emergency call-out is required.

This "blended" workforce of full time and volunteer staff has always made short-notice rostering for emergency call outs a very complex task for EMS providers. The Novum/BroadSoft deployment also had to overcome an 8-day workweek roster, which had proved challenging for many communications technology solutions, typically designed to accommodate a 7-day workweek by default.

Utilizing BroadSoft's BroadWorks® platform and Novum Networks'® Unified Platform, Novum Networks designed an automated call out system called Emergency Call Assist that adapted to the client's 8-day roster and automated the call notification process for each ambulance sub-station call out. In many EMS environments, each sub-station or branch has different call flow requirements and roster structures. With Novum's Emergency Call Assist, each sub-station or branch manager is now able to manage his or her own call flow and roster system from a web browser or tablet. This cloud PBX and cloud-based system is designed to meet the exacting needs of an emergency services environment, and provides carrier-class availability and full geographic redundancy to avoid system interruption in the case of significant failure in any part of the network.

The system immediately recognizes shift changes based on programed rules for paramedic and volunteer rosters, and utilizes the Emergency Call Platform routing engine to initiate calls based on a staff member's preferred contact number (either land line or mobile). If a user does not take a call, the system will automatically continue to call other staff members in the predetermined roster order. Phones that are turned off, or diverted to voicemail, will not stop the call routine from ringing other users. The call system will continue dial outs until a staff member confirms availability and thereby finalizes the ambulance staffing assignments.

"We are very pleased to be working with Novum to support their EMS call automation system. This innovative deployment of BroadWorks and Novum's Emergency Call Assist platform will have real tangible benefits and help speed emergency services delivery. We also see dramatic scope for similar deployments to help other emergency services organizations with similar workforce models -- like country and rural fire authorities and state emergency services," said Kelvin Beadle, vice president for Asia Pacific, BroadSoft.

"Designing and proving this rostering system with one of the largest ambulance service providers in the country has allowed us to showcase what is possible with innovative system design and IP and cloud-based hosted communications in an emergency services environment. Knowing that our work will result in real-world benefits to the community in faster ambulance response times and a more efficient workforce management system for EMS providers has made this one of our most rewarding deployments in Australia," said Nigel Keswick, chief operating officer, Novum Networks.

To follow all the news from BroadSoft, follow the Company on Twitter.

About BroadSoft:
BroadSoft is the leading provider of cloud software and services that enable mobile, fixed-line and cable service providers to offer Unified Communications over their Internet Protocol networks. The Company's core communications platform enables the delivery of a range of enterprise and consumer calling, messaging and collaboration communication services, including private branch exchanges, video calling, text messaging and converged mobile and fixed-line services. For additional information, visit www.broadsoft.com.

Forward-Looking Statements:
This press release contains forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. These forward-looking statements may be identified by their use of terms and phrases such as "will" and other similar terms and phrases and include, among others, statements regarding the benefits to Novum's emergency service provider customers resulting from the use of the Novum platform supported by BroadSoft's BroadWorks platform. The outcome of the events described in these forward-looking statements is subject to known and unknown risks, uncertainties and other factors that could cause actual results to differ materially from the results anticipated by these forward-looking statements, including, but not limited to, the financial and other benefits to BroadSoft resulting from the use of BroadWorks by Novum in its service offerings as well as those factors contained in the "Risk Factors" section of BroadSoft's Form 10-K for the year ended December 31, 2015, filed with the Securities and Exchange Commission, or SEC, on February 29, 2016, and in BroadSoft's other filings with the SEC. All information in this release is as of May 18, 2016. Except as required by law, BroadSoft undertakes no obligation to update publicly any forward-looking statement made herein for any reason to conform the statement to actual results or changes in its expectations.

About Novum Networks:
Novum Networks is a unique systems integration firm specialising in the latest unified communications solutions technologies in the Australian marketplace. The company focuses on innovative design, and accessible and efficient ways to help customers and partners access emerging technologies to better serve their customers. For additional information, visit http://www.novumnetworks.com.au/

 

Two of Legal Tech Industry's Most Influential Players Together Deliver One-Stop-Shop Legal Technology Solutions

SAN DIEGO, Calif. – Abacus Data Systems, Inc. (Abacus), the premier provider of fully managed legal technology solutions, today announced that Amicus Attorney® (Amicus), one of the world's leading practice management solution for lawyers, will become an integrated part of the Abacus family.

Abacus and Amicus serve hundreds of thousands of attorneys in the US and around the world. By combining their collective technology and expertise, the newly integrated group will deliver the widest range of Best in Class practice management, time, billing and accounting applications powered by compliance-ready, Desktop-as-a-Service (DaaS) workspaces designed to eliminate capital expenditure and the burdens associated with IT management.

"We're proud of Amicus' strong innovation history and the extraordinary work of the Amicus team to provide award winning practice management software," said Alessandra Lezama, CEO of Abacus. "This transaction is the culmination of those efforts and the logical next step for Abacus. In joining forces with Amicus, our customers, employees, and stockholders will benefit from being part of a more diversified industry leader with significantly greater market opportunities. Our combination creates a more influential industry player with a commitment to product innovation and integration, which is key to the success of legal professionals in today's highly digitalized world that has redefined the practice of law."

Amicus' CEO Ron Collins stated, "For over two decades Amicus and Abacus have stood together in the legal space as the pinnacles of case management solutions and superior customer service, and now together, this group will create synergies that will bring even greater benefits to attorneys all over the world."

Abacus recently announced a majority investment of Providence Growth Equity and the opening of its new Headquarters in La Jolla, California adding more than 50 new technology positions. The integration of Abacus and Amicus reflects their commitment to the fast-paced technological evolution of the legal market and to providing unparalleled resources in support of its customers' ever-changing practice automation needs.

"Both companies will continue to offer all products and services with no changes made to either company's staff or management team," explained Lezama. "The joint strengths and values of both our companies equal a superior breed of service provider and will benefit our customers, partners, and employees across the board. We are proud to welcome Amicus' talented team into the Abacus family," Lezama concluded.

About Abacus Data Systems, Inc.

Abacus Data Systems is the provider of the first to market case management, time billing and accounting software designed to easily automate law practice operations, ensure best possible outcomes, and increase profitability. In 2014 Abacus launched Abacus Private Cloud, a compliance ready, Turn-Key Desktop-as-a-Service solution (DaaS) to help attorneys bridge the gap to private cloud environments that guarantee security and ultimate performance to help legal professionals and others alike quickly build and grow their practice successfully.

Founded in 1983, Abacus has over 250,000 clients worldwide, is headquartered in San Diego, California, and operates three fully redundant data center footprints in the United States specifically engineered to host and safeguard sensitive data for professionals. Robust security and compliance policies, including two-factor authentication, five tiers of physical, network and data security and information handling and data privacy protocols in accordance with NIST standards ensure a safe and compliant environment for even the most confidential data. Please call 1-800-726-3339 or visit http://www.abacuslaw.com/ to learn more.

About Amicus Attorney

Amicus Attorney is practice management software that works the way lawyers do. It's an easy, lawyer-friendly solution that serves as the hub of a law practice. Founded in 1993 and headquartered in Toronto, Amicus is made by Gavel & Gown Software. Tens of thousands of law firms worldwide use Amicus Attorney. Gavel & Gown's numerous achievements are recognized through the success of its customers and through its alliances with key strategic partners. As a measure of this phenomenal success, Amicus Attorney has won more than 30 prominent industry awards, has been endorsed by major law societies and has been recognized by independent surveys as one of the most widely used practice management software in the USA. For more information, please call (800) 472-2289 or visit www.amicusattorney.com.

About Providence Equity 

Providence Equity Partners is the world's leading global private equity firm focused on equity investments in media, communications, education, and information companies. The firm manages funds with over $40 billion in commitments and has invested in more than 140 companies globally since its inception in 1989. Providence is headquartered in Providence, RI and also has offices in New York, London, Hong Kong, Singapore, and New Delhi. Visit www.provequity.com for more information.