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Volume 29, Issue 5

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Jon Seals

Jon Seals

Thursday, 15 September 2016 00:00

Water Safety

Most Americans gave little thought to whether their drinking water was safe prior to this past spring. After all, it seemed only natural to rely on our country’s rigorous regulations to protect us from the dangers of unsafe drinking water. However, all of that changed with the Flint water crisis. But if you think that disaster was the exception not the rule, think again. Let’s take a closer look at the precarious state of the water infrastructure in this country, along with why communication is a critical part of safeguarding public health. 

An Ailing Water Infrastructure System 

The American Society of Civil Engineers (ASCE) gave the country’s drinking water an overall grade of “D” (or “poor”) on its recent report card. Its dire conclusion? “At the dawn of the 21st century, much of our drinking water infrastructure is nearing the end of its useful life. There are an estimated 240,000 water main breaks per year in the United States. Assuming every pipe would need to be replaced, the cost over the coming decades could reach more than $1 trillion, according to the American Water Works Association (AWWA).



A server closet in the corner of an office or in a hospital may not be the first thing that comes to mind when you think about data centers, but the reality is that an enormous amount of the world’s IT capacity sits in small rooms just like that.

They may be small, but they have been growing in importance in recent years. Retailers put more and more IT capacity in their stores to support new digital customer experiences, while organizations like hospitals and universities are consolidating their infrastructure, meaning the footprint that’s left behind becomes more critical, according to JP Valiulis, who oversees marketing for thermal management products at Emerson Network Power.

“These closets are becoming a little bit more strategically important,” he said.



Tuesday, 13 September 2016 00:00

Marketplace Empathy

Safe Harbor Consulting has been successful in assisting a number of organizations with their Table Top Exercise Programs for business continuity, disaster recovery and crisis management solutions.  One of the first challenges we face in the exercise planning process is to settle on the right scenario for the exercise.

Of course, the first thing we do is to get our client to forget about the scenario for a moment and list those things within your programs that you want emphasized in the exercise.  For example, we ask questions like:



New solutions advance data protection, storage management, high availability and application performance for hybrid cloud environments

MOUNTAIN VIEW, Calif. – Veritas Technologies, the leader in information management, today announced its vision for a sweeping range of new solutions for cloud data management  designed to help organizations as they transform to digital businesses. The new solutions will address the three foundational pillars for comprehensive enterprise data management: data protection, data availability and data insight. With its new cloud data management solutions, Veritas will help organizations manage the IT complexity of hybrid clouds with new capabilities that help them drive more value from their data while reducing cost and business risk.

The opportunity to leverage data is hindered by the fact that it’s stored in many places, making it difficult for organizations to manage and govern,” said Ana Pinczuk, Chief Product Officer at Veritas. “In a world of digital transformation where information is everything, data becomes your key business asset.  Data is growing exponentially and you can’t solve that with hardware.  A software-driven approach, which completely abstracts information from infrastructure, is the only path forward.  Veritas’ data management solutions help organizations achieve data protection, business resiliency and regulatory readiness across heterogeneous environments, whether on-premises or in the cloud.”

Data Protection

Efficient Backup and Recovery with Support for a Broad Range of Cloud Environments

Organizations want to seamlessly move data to and from the cloud to take advantage of the added operational efficiencies and flexibility delivered by cloud environments. It is critical that organizations remain confident their data is protected as their cloud investments continue to grow. Building on existing support for cloud providers that include AWS and Google, future releases of Veritas NetBackup will add connector capabilities to Microsoft Azure and OpenStack clouds. NetBackup is expected to provide the enhanced cloud connector capabilities in the coming quarters.

Data Availability


Enterprise Grade Power for OpenStack Private Cloud Environments

While OpenStack delivers flexibility and agility, application performance concerns and noisy neighbor challenges can cause enterprises to hesitate when it comes to deploying their business critical applications on OpenStack. Veritas is aligning with the open source community to help OpenStack users reap the benefits of a software-defined future. The new Veritas HyperScale for OpenStack software defined storage solution will allow organizations to confidently deploy their OLTP tier one and tier two applications on OpenStack environments and ensure storage quality of service and application resiliency. HyperScale for OpenStack employs a revolutionary architecture that provides policy-based workload deployment, offloads backups and snapshots from compute resources, and can perform live migrations in case of storage and network failures. HyperScale’s software-defined approach achieves superior performance versus cost. Veritas HyperScale for OpenStack will be available in the coming quarters. Enterprises can incorporate this HyperScale for OpenStack release in pre-production use as they look to undertake their overall OpenStack journey to scale.


Software-Defined Storage with Resiliency and Performance at Scale

Organizations continue to generate data at a phenomenal rate, often by legacy applications architected for network attached storage (NAS). This creates high storage expense as well as performance issues for new analytics applications that require low latency and access the same data. The new Veritas Access provides seamless accessibility to data wherever it resides—on or off premise, in Amazon Web Services (AWS) or in new OpenStack clouds. Organizations can achieve cost savings by moving unused data to lower cost storage tiers or the cloud without manual intervention. An automated policy engine based on file metadata—such as file type or age—can move data to public clouds such as AWS. Data can be brought back quickly when required so only ‘hot’ data uses more expensive storage. Veritas Access can be installed in any commodity x86 hardware and is available in controlled release.

Scalable Hybrid Cloud Resiliency for Today’s 24x7 Organization

More than ever, organizations need to ensure business resiliency to protect their revenue, brand and reputation. Many organizations use NetBackup Auto Image Replication to move data from one data center to another in the event recovery is needed. In the new releases, NetBackup will integrate with Veritas Resiliency Platform 2.1 so IT can orchestrate complex recoveries for thousands of virtual machines with single-click automation. Resiliency Platform allows organizations to implement a unified resiliency strategy for complex, multi-platform and multi-vendor hybrid cloud environments.


Data Insight


Delivering Protection with Integrated Visibility to Reduce Risk and Costs

Designed for the hybrid cloud, Veritas NetBackup delivers agility and increases efficiency by providing an integrated solution for data protection, recovery and insight into an organizations unstructured data. Enterprises need visibility into their data to understand its value or, in some cases, liability. Together NetBackup and Information Map are the first solution to integrate data visibility and data protection,addressing the mounting challenges enterprises face managing unclassified, dark data. Veritas Information Map is fully integrated with NetBackup to provide a visual experience for the IT team to gain insight into the organization's unstructured data and global data environment. Organizations are now empowered to properly assign backup policies to protect and store the data that is most valuable to their business. This enables organizations to make better decisions on what data is valuable for their business. Veritas Information Map is available now. A free trial of Information Map with NetBackup allows businesses to quickly and simply identify opportunities to optimize information storage and reduce information risk in as little as 24 hours. 

Learn more about the NetBackup here.

In Honor of IT Professionals Day 2016, SolarWinds Surveys Reveal Half of End Users Now Connect More Personally-Owned Devices to Corporate Networks, Use Cloud-Based Applications at Work and Work Remotely – and Hold IT Professionals Responsible for All of It

AUSTIN, Texas – SolarWinds, a leading provider of powerful and affordable IT management software, announced the findings of its IT is Everywhere surveys. The results showcase how the realm of IT is expanding beyond the traditional borders of company-owned devices and on-premises technology, thereby placing greater demand on IT professionals to manage technology outside their traditional scope of control. The surveys are connected to IT Professionals Day -- observed the third Tuesday of every September (September 20, 2016) -- to emphasize the need for greater appreciation towards IT professionals and the critical role they play in modern business and in the lives of nearly all technology end users.

"The importance of technology and the IT professionals who support it is a well-known fact of business success," said Joseph Kim, senior vice president and chief technology officer, SolarWinds. "So, to celebrate the second annual IT Professionals Day, we want to draw attention to the mounting responsibility being placed on IT professionals to manage an ever-expanding array of technologies -- both those owned by businesses and those beyond, such as end user-owned devices and cloud applications provided by third-party vendors. Our surveys reveal that more than ever, end users are connecting more devices, including those personally-owned, to corporate networks; relying on cloud-based applications; and working outside the four walls of traditional offices. These are all trends that take direct control out of the hands of IT departments, yet as the surveys also demonstrate, the demands on IT professionals to support and ensure the performance of related technologies are just as high."

Key Findings

SolarWinds' IT is Everywhere surveys are a series of two studies in support of IT Professionals Day. The first focuses on end users' perspectives related to the evolving business technology landscape and IT professionals' role in it, while the second focuses on IT professionals' corresponding viewpoint. The combined key findings include:

More end users are connecting a diverse set of electronic devices, including those personally-owned, to corporate networks.

  • 47 percent of employed North American end users say they connect more devices, whether company- or personally-owned, to corporate networks than they did 10 years ago, at an average of three more per user.
  • 47 percent of end users say they connect more personally-owned devices to corporate networks than they did 10 years ago, at an average of two more per user.
  • 59 percent of end users say they connect a laptop/desktop computer to corporate networks, 46 percent a smartphone and 21 percent a tablet computer.
  • 25 percent of end users say they connect a less expected form of electronic device to corporate networks, such as Bluetooth speakers, streaming media players, wearable technology and eReaders.

The technology end users rely on is increasingly outside their employers' on-premises infrastructure, including cloud-based applications and work-related resources leveraged beyond the office.

  • 60 percent of IT professionals globally say their organizations permit/facilitate the use of cloud-based applications; 71 percent also estimate that end users at least occasionally use non-IT-sanctioned cloud-based applications.
  • 53 percent of end users say they leverage these cloud-based applications-both IT-facilitated and non-IT-sanctioned-while at work.
  • 49 percent of end users say they regularly use work-related applications outside the office, on either company-owned or personally-owned devices.

Despite the increase in end users' reliance on technology often outside the control of their employers' IT professionals, they still hold them accountable for its performance.

  • 62 percent of IT professionals say the expectation to support end users' personally-owned devices connected to corporate networks is significantly greater than it was 10 years ago, while 56 percent of end users say they expect their employers' IT professionals to ensure the performance these devices.
  • 43 percent of IT professionals say end users expect the same time to resolution for issues with both personally- and company-owned owned devices and technology.
  • 87 percent of end users say they expect their employers' IT professionals to ensure the performance of cloud-based applications used at work, with 68 percent going so far to say it is their employers' IT professionals' fault if they do not perform as expected.
  • 64 percent of IT professionals say end users expect the same time to resolution for issues with both cloud-based applications and local applications (those managed directly by IT).
  • 62 percent of end users expect work-related applications used outside the office to perform at the same level and to receive the same level of support from their employers' IT professionals, while 83 percent of IT professionals say they at least occasionally provide such support.

"The key findings show that end users are now more than ever pushing the boundaries of traditional IT beyond the four walls of their organizations," Kim added. "IT is truly everywhere, and as a result, IT professionals are increasingly expected to ensure always-on availability and performance for any and all devices and applications, many of which they likely do not control. Every industry has felt the impact of increased reliance on technology, but none more than the IT industry itself. So, in recognition of IT professionals everywhere, we are thrilled to be celebrating the second annual IT Professionals Day and spotlighting the hard work they do day in and day out to keep businesses running."

Fielded in June 2016, the first of the two surveys was conducted by Harris Poll on behalf of SolarWinds and yielded responses from 875 end users in North America who were employed, but not as IT professionals. The second survey was fielded by SolarWinds in July 2016 and yielded responses from 276 IT professionals from across the globe. Full survey results are available here.

IT Professionals Day

IT Professionals Day is designed to annually celebrate all IT professionals regardless of discipline. Whereas holidays such as System Administrator Appreciation Day do well at recognizing one category of the profession, IT Professionals Day honors not only system administrators, but network engineers, database administrators, information security professionals, developers, IT support technicians and all other professionals serving in IT-related roles.

Please visit ITProDay.org to learn more.

Additional Resources

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About SolarWinds

SolarWinds provides powerful and affordable IT management software to customers worldwide from Fortune 500® enterprises to small businesses, government agencies and educational institutions. We are committed to focusing exclusively on IT Pros, and strive to eliminate the complexity that they have been forced to accept from traditional enterprise software vendors. Regardless of where the IT asset or user sits, SolarWinds delivers products that are easy to find, buy, use, maintain, and scale while providing the power to address all key areas of the infrastructure from on premises to the Cloud. Our solutions are rooted in our deep connection to our user base, which interacts in our THWACK® online community to solve problems, share technology and best practices, and directly participate in our product development process. Learn more today at http://www.solarwinds.com/.

SolarWinds, SolarWinds & Design, Pingdom, and THWACK are the exclusive property of SolarWinds Worldwide, LLC or its affiliates, are registered with the United States Patent and Trademark Office, and may be registered or pending registration in other countries. All other SolarWinds trademarks, service marks, and logos, including TraceView, Librato, and Papertrail, may be common law marks or are registered or pending registration. All other trademarks mentioned herein are used for identification purposes only and may be trademarks of their respective companies.

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