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Fall Journal

Volume 27, Issue 4

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Jon Seals

Business Continuity specialist Vocal has announced that it has been shortlisted for a BCI North America Award in the ‘Business Continuity Innovation of the Year’ category, after nominating its product ‘Command’ for the accolade.

“Command has spent many months in development, and years in its realisation, so this recognition is very important to us” says Vocal’s Trevor Wheatley-Perry. “It’s a truly unique and highly revolutionary solution, because it means that for the first time, any organisation, of any size, anywhere in the world can precisely replicate and manage its operations, systems, and processes during an incident.”Vocal Shortlist BCI North America Awards

Built on Vocal’s award-winning iModus platform, Command is an easy-to-use tool which offers Vocal’s clients a comprehensive overview of their business continuity plans and fixed assets, a multi-faceted communications system to relay processes to people instantly, and a full audit of decisions made and actions taken during an incident. With hopes to implement the solution across a diverse range of new industries in 2014, the shortlist for the prestigious BCI Award has come at precisely the right time.

“The BCI North America Awards recognise the outstanding contributions of organisations and individual professionals working in the USA and Canada’s business continuity industry,” Trevor continues.

“It’s fantastic to have been shortlisted for such a prestigious award, and as all winners are automatically entered into the BCI Global Awards, being considered for this accolade might turn into some even more exciting opportunities in the future.”

The BCI North America Awards event will be held as part of the Disaster Recovery Journal Spring World Show 2014, a four-day industry gathering which begins on 30 March in Orlando, USA.

About Vocal:

Vocal is recognised throughout the world as a trusted innovator of multi award-winning and proven business continuity and communication solutions. In 2007, Vocal launched iModus; the first fully integrated business continuity suite encompassing Notification, Planning, Mapping, Alerting, Staff Safety and Incident Management modules. A multi award-winning solution, iModus was selected as the emergency messaging system for incident management during the London 2012 Olympic and Paralympic Games.

On March 12th, 2014, Everbridge, the leader in Unified Critical Communications, acquired Vocal. The strategic acquisition further elevates Everbridge’s status as the world’s largest provider of emergency notification and critical communication solutions. With the addition of Vocal, Everbridge now offers the broadest product family in the industry, delivered through 12 distributed datacenters, and supported by employees in seven offices in North America, Europe, and Asia. The combined entity will serve more than 2,500 global clients who use the solution to communicate with over 50 million unique end-users every year.

About Command:

COMMAND is all about actions; the ability to plan ahead and see what will actually happen, in any scenario, at any time. Built on the iModus platform, COMMAND has communications at its core; relaying processes according to the people who need to know, and manipulating data according to exacting operations and processes. We believe that COMMAND is the most exciting innovation the industry has seen in recent years, a new language that will transform the way incidents are managed across the world.

While it is highly innovative, COMMAND is beautiful in its apparent simplicity. It replicates a flow chart of any organisation’s process mapping systems, actions and priorities for varying scenarios are pre-set, one action at a time so that in even in the worst set of circumstances, an untrained member of staff could use the system to confidently and effectively respond to a business interruption.

COMMAND will eliminate the compromises involved in paper processes. It will allow any organisation to build a resilient framework, step-by-step and layer-by-layer according to its processes. The added incentive here is being able to test, measure and evaluate as part of the process, leaving no stone unturned.  

Key Features of Command:

  • Automatic Workflow at the touch of a button
  • Bespoke Software
  • Precision Management
  • Double Edged: Joint role of director and recorder

NEW YORK, NY – DCProfessional Development (DCPro), the performance division of DatacenterDynamics that provides training courses and certification services, announced today its partnership with New York Institute of Technology (NYIT) for its sixteen-part Certificate of Mission Critical Infrastructure online learning course. The first-of-its-kind online foundation course is developed specifically for engineers looking to learn everything from basic concepts to highly focused facilities management methods under DCPro’s recognized industry educators.

The noncredit-bearing courses will be featured among NYIT’s Professional Development course offerings. Students who successfully fulfill course requirements and online examinations will earn a certificate of completion, “Foundations of Mission Critical Infrastructure,” from both DCProfessional and NYIT.

Peter Curtis, President/CEO of Power Management Concepts, LLC, professor at NYIT, author of the curriculum book Maintaining Mission Critical Systems in a 24/7 Environment , member of NYIT's school of engineering and computing sciences Dean's-Executive Advisory Board, and Advisory Board Member for DCProfessional Development says, “Training for mission critical facilities management, through the partnership of NYIT’s and DCPro’s online learning platform, will provide accessibility and enhanced certification for professionals in this field looking to develop their skills. The course is designed to bridge the gap between theory and real-world applications, with the same material used in many graduate programs throughout the country. Students who take this course enjoy the benefits of advanced education at a modest cost.”

DCProfessional’s courses are endorsed through numerous nationally and internationally recognized professional bodies, including the IEEE, the American Institute of Architects, NCEES, the BCS, Engineers Australia, BICSI and CITREP (full list available online ).  Students in this course will gain knowledge in several mission critical disciplines ranging from Data Center Cooling Efficiency & Advanced Technology to Mission Critical Facilities Engineering.

“Online education and partnerships like this bring opportunities to students in a global data center market,” comments Jason Velody, Managing Director of DCProfessional Development. “Students gain the certification advantages from duly recognized and revered institutions.”

For more information on DCProfessional Development, visit http://www.dc-professional.com.

About DCProfessional Development

DCProfessional Development (a business division of DCD Group) delivers a diverse portfolio of accredited data center training and certification services to corporate and individual clients internationally. The management, instructors and advisors together form a team of some of the most recognized individuals in the industry. DCProfessional Development works closely with professional bodies and industry associations to ensure that our course materials and processes align with industry best practices and standards.

About DatacenterDynamics

DatacenterDynamics, part of the DCD Group, is a premier full service B2B information provider, offering a comprehensive product and service portfolio tailored specifically for the data center industry through its divisions: MediaEventsIntelligence and Performance.

The Media Division features the world’s only global publication for the data center market, DatacenterDynamics FOCUS Magazine, along with multimedia offerings, webinars, and a renowned awards program recognizing innovation in the industry.

The Events Division incorporates DatacenterDynamics core event offering, the Converged conference series presently running in 48 locations around the globe, along with FOCUSOn and Intelligence Seminars.

The Intelligence Division offers an array of market research, business intelligence, analysis and reporting services; and The Performance division provides DCProfessionalDevelopment training courses and certification.

To learn more about DatacenterDynamics and its product and service portfolio, please visit www.datacenterdynamics.com. You may also follow DCD on Twitter @dcdfocus or google+.

About NYIT
New York Institute of Technology (NYIT) offers 90 degree programs, including undergraduate, graduate, and professional degrees, in more than 50 fields of study, including architecture and design; arts and sciences; education; engineering and computing sciences; health professions; management; and osteopathic medicine. A non-profit independent, private institution of higher education, NYIT has 13,000 students attending campuses on Long Island and Manhattan, online, and at its global campuses. NYIT sponsors 11 NCAA Division II programs and one Division I team. 

Led by President Edward Guiliano, NYIT is guided by its mission to provide career-oriented professional education, offer access to opportunity to all qualified students, and support applications-oriented research that benefits the larger world. To date, 95,000 graduates have received degrees from NYIT. For more information, visit nyit.edu.

CIO — The best practices and technologies involved with data loss prevention (DLP) on mobile devices aim to protect data that leaves the security of the corporate network. Data can be compromised or leaked for a variety of reasons: Device theft, accidental sharing by an authorized user or outright pilferage via malware or malicious apps.

The problems associated with mobile data loss have been compounded by the uptick in employees bringing their own devices to work, whether they have permission from IT or not. In a BYOD situation, the user owns the device, not the organization, and makes security somewhat trickier for IT to establish and maintain.

At a minimum, any mobile device that accesses or stores business information should be configured for user identification and strong authentication, should run current anti-malware software and must use virtual private networking (VPN) links to access the corporate network.

...

http://www.cio.com/article/749865/5_Ways_to_Prevent_Data_Loss_in_Mobile_Environments

IDG News Service (Bangalore Bureau) — Brazil's lawmakers have agreed to withdraw a provision in a proposed Internet law, which would have required foreign Internet companies to host data of Brazilians in the country.

The provision was backed by the government in the wake of reports last year of spying by the U.S. National Security Agency, including on communications by the country's President Dilma Rousseff.

The legislation, known as the "Marco Civil da Internet," will be modified to remove the requirement for foreign companies to hold data in data centers in Brazil, according to a report on a website of the Brazilian parliament.

...

http://www.cio.com/article/750024/Brazil_to_Drop_Requirement_That_Internet_Firms_Store_Data_Locally

Businesses can’t function if they don’t have customers. When customers find other solutions and move away, it’s therefore a threat to business continuity. Conventional banks may be at risk if a new development in online-only banking takes off. Startup ‘Simple’ (that’s the company’s name) for instance is giving clients an innovative alternative. Its solution is to eliminate fees, move all the banking activity to the Internet and offer online apps to help track budgets and finances. It makes its money from interest charges and internetwork payments, but can work with lower margins than conventional bricks-and-mortar banks that must pay for the operation of high street branches. Is this the end of the old-style banks?

...

http://www.opscentre.com.au/blog/new-business-continuity-lessons-for-banks-and-others-too/

Rudyard Kipling once said, “If history were told in the forms of stories, it would never be forgotten.” Could the same be true for your data?

Mike Cavaretta argues that it is true. Cavaretta is a veteran data scientist, as well as a manager at the Ford Motor Company in Dearborn, Michigan. In a recent GigaOm column, he says telling a good story is key to helping others understand your data.

“Many analytics presentations crash and burn because no one answered the question, ‘So what?’” he writes. “Almost as bad are the presentations with dense formulas and a single R2 value. Take your audience on a data journey.”

...

http://www.itbusinessedge.com/blogs/integration/veteran-data-scientist-offers-tips-for-analytics-success.html

Despite 77 percent of companies suffering an incident in the past two years, over a third of firms (38 percent) still have no incident response plan in place should an incident occur.

Arbor Networks, Inc., has published the results of an Economist Intelligence Unit survey on the issue of incident response preparedness that it sponsored. The Economist Intelligence Unit surveyed 360 senior business leaders, the majority of whom (73 percent) were C-level management or board members from across the world, with 31 percent based in North America, 36 percent in Europe and 29 percent in Asia-Pacific.

The report entitled ‘Cyber incident response: Are business leaders ready?’ shows that despite 77 percent of companies suffering an incident in the past two years, over a third of firms (38 percent) still have no incident response plan in place should an incident occur. Only 17 percent of businesses globally are fully prepared for an online security incident.

...

http://www.continuitycentral.com/news07136.html

The global energy sector is increasingly vulnerable to cyber-attacks and hacking, due to the widespread adoption of Internet-based, or ‘open’, industrial control systems (ICS) to reduce costs, improve efficiency and streamline operations in next-generation infrastructure developments.

According to the Marsh Risk Management Research paper, ‘Advanced Cyber Attacks on Global Energy Facilities’, energy firms are being disproportionately targeted by increasingly sophisticated hacker networks that are motivated by commercial and political gain.

Releasing the paper at Marsh’s bi-annual National Oil Companies (NOC) conference being held in Dubai, Andrew George, Chairman of Marsh’s Global Energy Practice, commented:

...

http://www.continuitycentral.com/news07137.html

NEW YORK, NY – DCProfessional Development (DCPro), the performance division of DatacenterDynamics that provides training courses and certification services, announced today its partnership with New York Institute of Technology (NYIT) for its sixteen-part Certificate of Mission Critical Infrastructure online learning course. The first-of-its-kind online foundation course is developed specifically for engineers looking to learn everything from basic concepts to highly focused facilities management methods under DCPro’s recognized industry educators.

The noncredit-bearing courses will be featured among NYIT’s Professional Development course offerings. Students who successfully fulfill course requirements and online examinations will earn a certificate of completion, “Foundations of Mission Critical Infrastructure,” from both DCProfessional and NYIT.

Peter Curtis, President/CEO of Power Management Concepts, LLC, professor at NYIT, author of the curriculum book Maintaining Mission Critical Systems in a 24/7 Environment , member of NYIT's school of engineering and computing sciences Dean's-Executive Advisory Board, and Advisory Board Member for DCProfessional Development says, “Training for mission critical facilities management, through the partnership of NYIT’s and DCPro’s online learning platform, will provide accessibility and enhanced certification for professionals in this field looking to develop their skills. The course is designed to bridge the gap between theory and real-world applications, with the same material used in many graduate programs throughout the country. Students who take this course enjoy the benefits of advanced education at a modest cost.”

DCProfessional’s courses are endorsed through numerous nationally and internationally recognized professional bodies, including the IEEE, the American Institute of Architects, NCEES, the BCS, Engineers Australia, BICSI and CITREP (full list available online ).  Students in this course will gain knowledge in several mission critical disciplines ranging from Data Center Cooling Efficiency & Advanced Technology to Mission Critical Facilities Engineering.

“Online education and partnerships like this bring opportunities to students in a global data center market,” comments Jason Velody, Managing Director of DCProfessional Development. “Students gain the certification advantages from duly recognized and revered institutions.”

For more information on DCProfessional Development, visit http://www.dc-professional.com.

To arrange a briefing with DCPro, please contact jsa_dcd@jaymiescotto.com


About DCProfessional Development

DCProfessional Development (a business division of DCD Group) delivers a diverse portfolio of accredited data center training and certification services to corporate and individual clients internationally. The management, instructors and advisors together form a team of some of the most recognized individuals in the industry. DCProfessional Development works closely with professional bodies and industry associations to ensure that our course materials and processes align with industry best practices and standards.

About DatacenterDynamics

DatacenterDynamics, part of the DCD Group, is a premier full service B2B information provider, offering a comprehensive product and service portfolio tailored specifically for the data center industry through its divisions: MediaEventsIntelligence and Performance.

The Media Division features the world’s only global publication for the data center market, DatacenterDynamics FOCUS Magazine, along with multimedia offerings, webinars, and a renowned awards program recognizing innovation in the industry.

The Events Division incorporates DatacenterDynamics core event offering, the Converged conference series presently running in 48 locations around the globe, along with FOCUSOn and Intelligence Seminars.

The Intelligence Division offers an array of market research, business intelligence, analysis and reporting services; and The Performance division provides DCProfessionalDevelopment training courses and certification.

To learn more about DatacenterDynamics and its product and service portfolio, please visit www.datacenterdynamics.com. You may also follow DCD on Twitter @dcdfocus or google+.

About NYIT
New York Institute of Technology (NYIT) offers 90 degree programs, including undergraduate, graduate, and professional degrees, in more than 50 fields of study, including architecture and design; arts and sciences; education; engineering and computing sciences; health professions; management; and osteopathic medicine. A non-profit independent, private institution of higher education, NYIT has 13,000 students attending campuses on Long Island and Manhattan, online, and at its global campuses. NYIT sponsors 11 NCAA Division II programs and one Division I team. 

Led by President Edward Guiliano, NYIT is guided by its mission to provide career-oriented professional education, offer access to opportunity to all qualified students, and support applications-oriented research that benefits the larger world. To date, 95,000 graduates have received degrees from NYIT. For more information, visit nyit.edu.

CROSBY, TX - Abletek, an industry leader in unified communications, announced today that the region's businesses should be aware of fraudulent bills coming from companies posing as telecommunications carriers. Impersonators have been attempting to defraud organizations and Abletek is determined to make sure its customers are aware of this threat. The Department of Consumer Protection has launched an investigation into a company calling itself "UST" or "US Telecom" who has been claiming that the aforementioned invoices were for preventive maintenance on existing telephone systems. As a result, Abletek is warning all of its customers and the business community it serves.
       Many organizations find themselves overworked, pressed for time and unable to catch every single detail. Unfortunately, this leaves room for scams like this to occur. The perpetrating company, "UST" had been posing as "USTelecom" in an effort to go unnoticed while collecting illegitimate revenues. The scheme exploited the commonplace nature of preventative maintenance invoices, which are regularly sent out by telecommunications carriers and broadband providers alike. 
       "The reason they were able to pull a stunt like this was because they took advantage of the fact that CEOs and other executives simply have too many things that require their attention," stated Bill Parker, President of Abletek. "This is exactly why we meet with our customers on a regular basis to review, analyze and consult on their telecommunications and Internet connectivity bills. While we can see things like this coming from a mile away, our customers are too busy growing their businesses."
       Abletek has differentiated itself over the years by aligning its interests with its customers' interests. For example, when Abletek initially sits down with a prospective customer, it first conducts an in-depth analysis of the existing network infrastructure, unnecessary lines, unnecessary billing and then interviews top level executives to gain a global understanding of what management is looking to achieve through the adoption of technology. Other business communications companies are much more transactional in nature and lack a relationship-based approach, in which both companies look out for one another. 
       "We've always looked to partner with our customers, so we can be their trusted resource, not just their technology supplier," commented Mr. Parker. "Our goal is to share our expertise with everyone in our business community, and over the years we've found that whether we do business with someone or we just help them understand their own business communications infrastructure better, people tend to enjoy our interactions. As experts, we consider it our duty to watch out for scams like this and to make sure our community is protected."
  
ABOUT ABLETEK
Abletek is not your typical IT & communications company. We are a TECHNOLOGY SOLUTION PROVIDER and we care deeply about helping you maximize your productivity through effective Managed Services (MSP), IT, communications and related business technology solutions, and while a lot of companies may talk about increasing your productivity, Abletek actually delivers. 
ABLETEK will remove the burden of managing your network and communications infrastructures by providing everything needed to  maintain your servers, workstations, laptops, Pocket PCs/PDA/Treo, Switches, Routers, Email, Printers, VoIP, SIP, Digital & Analog Communications systems and more.  Leverage our team of dedicated professionals and proven  technology  management  resources  to:  CONTROL & REDUCE YOUR COSTS. 
For more information on Abletek, call (713) 455.1888 or visit www.abletek.com.