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Summer Journal

Volume 28, Issue 3

Full Contents Now Available!

Jon Seals

HIGH WYCOMBE – Star Micronics is pleased to announce that more independent software vendors (ISVs) have incorporated mPOP™, a unique all-in-one mobile point of purchase solution, into their retail and hospitality software. Designed for the micro merchant, mPOP will be available from September 2015. 

 

Combining a 58mm Bluetooth thermal printer with a cash drawer, mPOP provides the ultimate space saving mobile POS system for retail and hospitality. Outstanding connectivity and compact design alongside intuitive functionality and simple integration define Star’s unique easily integrated mobile POS system.

 

AirPOS (AirPOS) offers simple to setup and easy to use POS and payments software for UK and Irish retailers. AirPOS helps its customers to sell efficiently both in their shops and online, control their inventory and analyse crucial business data like never before. www.airpointofsale.com

 

“Star is really leading the field with mPOP. It’s a fantastic solution for micro merchants and I can already see many customers finding this the perfect mPOS solution for their business.” Martin Neill, CEO, AirPOS

 

eirpoint (m-Point : Mobile POS) specialises in the delivery of mobile retail solutions for those who want to mobilise their store staff or trade at pop-up mobile retail events and has deployed over 3000 mobile licenses in over 800 stores in the UK, Ireland and more recently in mainland Europe. eirpoint also provide a range of mobile POS solutions including Apple POS, iPad POS and Windows mobile POS systems. www.eirpoint.com

 

“Star has really identified a niche in the mPOS marketplace for such a solution. mPOP demonstrates Star’s forward thinking and leading position in terms of new product development.” Niall Cannon, Founder/CEO, eirpoint

 

ShopKonnect (ShopKonnect / Engage) delivers measurable results for Bricks & Mortar and Multi Channel Retailers throughout the in-store and online customer lifecycle. ShopKonnect’s Analytics dashboard provides an overview of all customer interactions, financial performance, effectiveness of programmes and shopping trends enabling you to know your customers and their purchase patterns. www.shopkonnect.com

 

“It has been so straightforward to integrate mPOP into our software given the excellent technical support we have received from Star.” Sen Sampanthar, CEO, ShopKonnect

 

Shopwave (Shopwave Connect) empowers retailers to gain a deeper understanding of their day-to-day business across multiple stores by providing enterprise grade, real-time analytics through an easy to use iPad Point of Sale application that is powerful yet easy to use. It facilitates seamless retailer integration with the latest technologies including mobile payments, queue busting tools and live inventory order management. www.getshopwave.com

 

“We are always keen to integrate Star solutions and mPOP is no exception. This unique solution further extends Star’s leading position in terms of providing innovative, high performance mPOS solutions for retail and hospitality.” Ben Brown, Founder, Shopwave 

 

mPOP has received Apple Inc.’s MFi (Made for iPhone, iPad, iPod) certification and works with all major operating systems including Apple iOS, Android and Windows to provide users with a versatile solution that is ready to work with a chosen mobile, software and card payment system.

 

Bluetooth connectivity results in only one mains cable being required for full operation while the mPOP LED display will quickly determine pairing status as well as any issues such as paper out, etc. With 4 USB ports, additional tablet, phone, scanner, etc charging is available from the one cable. 

 

Simple and stylish, the lightweight and portable solution is just 10cm high and 30cm wide with a sleek design that will complement any counter top. Alternatively, mPOP with front feed receipting can easily be secured under the counter for enhanced space-saving. The system incorporates a reliable 100mm/second thermal printer with intuitive top loading and easy front feed as well as a partial cut guillotine that automatically cuts the 58mm wide receipt. mPOP can be purchased with a plug and play scanner or this can be added as a later option. 

 

The multiple functions and connectivity associated with mPOP make processing customer transactions smooth and effortless for a range of outlets including bars, cafés, florists and pop up shops.

 

Annette Tarlton, Marketing Director, Star Micronics EMEA, states: “The high level of interest in mPOP among ISVs demonstrates the growing demand for a solution that responds to the needs of the emerging micro merchant. With its wealth of features and sleek design, mPOP represents a new era for mPOS.”

 

Background Information on Star Micronics 

Founded in 1947, Star Micronics is one of the world's largest printer manufacturers and has facilities for worldwide production, marketing and support. Employing over 1900 staff and achieving turnover in excess of £250 million, Star Micronics has developed a POS printer portfolio that spans thermal and dot matrix printers and mechanisms, designed for barcode, ticketing, receipts and labelling. Star's proven technology is also being utilised to develop reader/writer systems for visual/smart and magnetic stripe cards and to install print mechanisms in multimedia kiosk environments. The Star Micronics' range is available internationally via a distribution channel comprising distributors and dealers.

Leading National Property Restoration Firm Ranked in Top 500 for 2nd Consecutive Year

 

WHEELING, Ill. – Response Team 1, a leading national property restoration, disaster loss recovery, and multifamilyrenovation company, has been named for the second consecutive year to the coveted Inc. Magazine 500 list as one of the top 500 fastest growing private companies in America. The company captured the 352nd slot in the ranking, up from 422 last year, with revenue of $173.5 million.

 

The list is determined by the rate of revenue growth from 2011 to 2014. Response Team 1 grew revenue 1,339 percent in three years, making it the ninth fastest growing construction company nationally and in the top 20 of all Chicago metro area firms.

 

“To be included among the top 500 companies on the Inc. list for a second consecutive year demonstrates our ongoing commitment to building our business,” said John M. Goense, chairman and chief executive officer of Response Team 1. “Over the last three years we added 560 employees to the RT1 team. Our success is due to the talent, dedication and hard work of our employees.

 

“As we grow in the U.S. market, we will continue to make it our mission to provide the highest quality service while delivering optimal results to our customers.”

 

The Inc. 500 | 5000 list represents an exclusive ranking of the nation’s fastest-growing private companies, and includes a comprehensive look at the most important segment of the economy – America’s independent entrepreneurs.

 

To qualify, participants had to be U.S.-based, privately held, for profit, and independent companies – not subsidiaries or divisions of other companies – that were founded and generated revenue by March 31, 2011. 

 

Complete results, including company profiles and an interactive database that can be sorted by industry, region, and other criteria, is available at www.inc.com/inc5000.

 

About Response Team 1

Response Team 1 is an award-winning national leader in the property restoration, disaster loss recovery and multifamily renovation industries. We are committed to getting life back to normal quickly and correctly for our customers. With decades of experience in quickly responding to large losses and community weather events, Response Team 1 serves the continental U.S. from 30 strategic locations.

For more information visit www.responseteam1.com.

New System Has Twice the Qubits of the D-Wave Two and New Benchmarks Demonstrate Increasing Performance Advantage Over Specialized Highly Tuned Algorithms on Classical Systems

 

PALO ALTO, Calif. –  D-Wave Systems Inc., the world's first quantum computing company, today announced the general availability of the D-Wave 2X™ quantum computing system. The D-Wave 2X features a 1000+ qubit quantum processor and numerous design improvements that result in faster performance, higher precision and the ability to solve much larger problems. At 1000+ qubits, the D-Wave 2X quantum processor evaluates all 21000 possible solutions simultaneously as it converges on optimal or near optimal solutions, more possibilities than there are particles in the observable universe. No conventional computer of any kind could represent this many possibilities simultaneously, further illustrating the powerful nature of quantum computation. 

The D-Wave 2X demonstrates a factor of up to 15x gains over highly specialized classical solvers in nearly all classes of problems examined. Measuring only the native computation time of the D-Wave 2X quantum processor shows performance advantages of up to 600x over these same solvers. 

Jeremy Hilton, vice president of processor development at D-Wave, said, "The D-Wave 2X marks the latest step forward in our aggressive performance trajectory. Our first system, the D-Wave One™ system, was the first scalable quantum computer, but was slower than general-purpose optimization software. The next generation D-Wave Two™ system significantly outperformed the general-purpose optimization software, but was only comparable to specialized highly tuned heuristic algorithms. With the D-Wave 2X system we have surpassed the performance of these specialized algorithms, providing incentive for users to develop methods to harness this revolutionary technology for their own applications."

To showcase the performance of the new system, a paper outlining benchmark results for a set of problems native to the D-Wave 2X system will be posted to the arXiv. A summary of the results and a link to the paper are on the company's blog. The benchmark includes a set of synthetic discrete combinatorial optimization problems intended to be representative of real world challenges. Some application challenges currently under study at D-Wave involve algorithms that tune stock portfolios or underlie machine learning used in bioinformatics, inductive logic programming, and natural language processing and computer vision.

"D-Wave continues to advance the state-of-the-art of quantum computing at a rapid pace, with a number of impressive application results, and the release of their 1000 qubit D-Wave 2X system is another major milestone in the industry," said Earl Joseph, IDC program vice president for HPC. "Complementing today's high performance computing systems, quantum computers will likely become an important tool to solve important problems that can't be solved today."

In addition to scaling beyond 1000 qubits, the new system incorporates other major technological and scientific advancements. These include an operating temperature below 15 millikelvin, near absolute zero and 180 times colder than interstellar space. With over 128,000 Josephson tunnel junctions, the new processors are believed to be the most complex superconductor integrated circuits ever successfully used in production systems. Increased control circuitry precision and a 50% reduction in noise also contribute to faster performance and enhanced reliability. 

The D-Wave 2X system is available immediately for shipment and installation. 

About D-Wave Systems Inc.
D-Wave Systems is the first quantum computing company. Its mission is to integrate new discoveries in physics, engineering, manufacturing, and computer science into breakthrough approaches to computation to help solve some of the world's most complex challenges. The company's quantum computers are built using a novel type of superconducting processor that uses quantum mechanics to massively accelerate computation. D-Wave's customers include some of the world's most prominent organizations including Lockheed Martin, Google and NASA. With headquarters near Vancouver, Canada, D-Wave U.S. is based in Palo Alto, California. D-Wave has a blue-chip investor base including Bezos Expeditions, BDC Capital, DFJ, Goldman Sachs, Growthworks, Harris & Harris Group, In-Q-Tel, International Investment and Underwriting, and Kensington Partners Limited. For more information, visit: www.dwavesys.com.

Thursday, 20 August 2015 00:00

Global BPO Chooses FatPipe SD-WAN Solution

Call Center Uses FatPipe SD-WAN Technology for Sub-Second Failover of VoIP Calls to Its 50,000+ Employees

SALT LAKE CITY, Utah – A leading outsourcing call center of customer care and back-office processes with offices in 100+ delivery sites in over 20 countries has chosen FatPipe's SD-WAN technology to fortify its wide area network. The company was losing hundreds of thousands of dollars due to intermittent failures of its VoIP system. The system took up to 30 minutes to restore at locations that experienced line degradation or failure. This halted phone activity between customers and agents. By installing FatPipe SD-WAN technology at multiple sites across the globe the company was able to achieve automatic and intelligent line failover, keeping calls connected even when lines failed without dropping calls or shutting down IP telephones. FatPipe SD-WAN technology assured connectivity to all calls. The agents and customers were not stranded on "dead lines," losing business and halting productivity. Also, the system did not have to be replaced.

The company was using VoIP over an MPLS network to connect to customers. They were challenged by intermittent VoIP service disruptions and degradations that many times resulted in calls being dropped. Jitter, line degradation and local loop/last mile failures caused major disruptions, this was exacerbated when the main phone switches lost connectivity when a line failed or when it perceived a line was down due to the latency issues.

The IP phones at any location experiencing degradation of services such as jitter, high latency, or a service outage were disconnected from the VoIP system. The call center would have to re-register with the main switch -- a process that took up to 30 minutes to restore. The staff, meanwhile, could not work; they had to wait for the phone system to come up.

The company lost over 21,000 hours in productivity, resulting in paying hundreds of thousands of dollars in total paid hours to agents that could not take or make calls. The company needed an alternative solution to purchasing and installing new switches, which would cost millions of dollars. The call center found the answer with FatPipe SD-WAN technology. 

FatPipe was installed at various locations around the world to intelligently and automatically failover calls to alternative connections when disruptions or line failures occurred. FatPipe boasts a sub-second failover of VoIP calls, for superior failover capabilities.

FatPipe SD-WAN technology used FatPipe's patented MPSec VPN tunneling between devices for failover. Calls remained up with no interruption if there was an available line, and held if both lines were down. The switch did not have to re-register IP phones.

FatPipe SD-WAN technology is a non-BGP application, making installation and management easy. The company increased its productivity exponentially, increased customer satisfaction, and agents regained confidence in the system. Lastly, since FatPipe SD-WAN technology works with any type of router, the company did not have to replace its older routers or switches saving millions of dollars.

ABOUT FATPIPE

FatPipe® Networks founders Dr. Ragula Bhaskar and Sanchaita Datta invented the concept of software defined wide area networking and hybrid WANs that eliminate the need for hardware and software, or cooperation from ISPs and allows companies to control WAN traffic. FatPipe currently has 11 U.S. patents and over 180 technology claims related to multipath, software defined networking. FatPipe technology provides the world’s best intra-corporate wide area network solutions that transcend Internet and other network failures to maintain business continuity and high transmission security. FatPipe has offices in the United States, and around the world, with over 700 resellers worldwide including almost all national resellers in the US. FatPipe does not release the names of its customers as a general policy of confidentiality.

 
 
Thursday, 20 August 2015 00:00

KMS Technology Ranked on Inc. 5000 List

KMS Continues Rapid Growth Trajectory With 66% Sales Growth

 

ATLANTA, Ga. –  KMS Technology, a leading provider of offshore product development services, was ranked among the top 5000 fastest-growing private companies on the prestigious Inc. 5000 list. KMS achieved a 66% growth rate over a three-year period to earn inclusion on the nationally recognized list. The company's growth is attributed to a high customer renewal rate and an increase in headcount of 165 developer and QA testing positions since 2014. The success led to the 4194 spot on the Inc. 5000. 

"The 2015 Inc. 5000 is the most competitive crop in the list's history. The Inc. 5000's aggregate revenue is $205 billion, generating 647,000 jobs over the past three years," claims Inc. Magazine. 

"We're pleased to be among the Inc. 5000 for the second year in a row and I congratulate the loyalty and talent of our employees," says Josh Lieberman, president of KMS and co-founder. "To quote Inc.'s Editor-in-Chief Eric Schurenberg: 'In an incredibly competitive business landscape, it takes something extraordinary to take your company to the top.' We couldn't agree with him more and are proud to say that every KMS client is a happy customer."

With offices in Georgia, California, and Vietnam, KMS provides services across the software development lifecycle and offers offshore product development including application modernization, support and maintenance, and mobile apps. KMS also offers an independent software testing service including test automation, lifecycle, specialty, and mobile testing services.

The company works with clients ranging from start-ups to large technology brands, and has domain knowledge depth in Healthcare, Life Science, e-Learning, and e-Commerce.

For more information on KMS listing in Inc. Magazine, please visit: 
http://www.inc.com/profile/kms-technology

About KMS Technology, Inc.
Founded in 2009, KMS Technology provides IT services across the software development lifecycle through partnerships with clients ranging from start-ups to Fortune 500 companies. KMS was founded by a team of information technology veterans in the United States and Vietnam with a vision of building an agile, innovative and efficient organization that increases our client's shareholder value. KMS services include research and development, product innovation and management, application management, testing, support, professional services, and staff augmentation. KMS is a Microsoft Gold Certified Partner. For more information, please visit www.kms-technology.com or email info@kms-technology.com.

FARNBOROUGH, UK – Datum Datacentres, the Farnborough based provider of ultra secure, high resilience co-location data centres, today announced that it has been approved for the EU Code of Conduct for Energy Efficiency in Data Centres.

 

The EU Code of Conduct for Data Centres was created in response to increasing energy consumption in data centres and the need to reduce the related environmental, economic and energy supply security impacts. The aim of the Code is to inform and stimulate the reduction of energy consumption in a cost-effective manner without hampering the mission critical function of data centres. The Code provides a clear practical framework of best practices to review data centre resource usage and to implement changes that improve the effective use of resources, particularly energy efficiency.

 

Commenting on signing up to the EU initiative, Dominic Phillips, Managing Director, Datum, says: “In designing our business critical data centre co-location service, we were aware of the need to reduce the environmental impact of data centres. From the outset we were determined to offer our clients a facility that was not just highly secure and resilient but was also energy efficient. Selecting the advanced and environmentally intelligent adiabatic free cooling design was just the start. We went on to achieve ISO50001 certification for energy management and our recent signing to the EU Code of Conduct shows our ongoing commitment to energy efficiency.”

 

For more information about Datum Datacentres and how our co-location can support your business critical IT, call us on 0845 568 0123 or e-mail info@datum.co.uk" _cc="" _bcc="" _subject="" _body="" style="color:rgb(0, 102, 204);outline:none">info@datum.co.uk.

 

To find out more about the EU Code of Conduct for Data Centres, visit http://iet.jrc.ec.europa.eu/energyefficiency/ict-codes-conduct/data-centres-energy-efficiency

 

About Datum

Datum provides highly secure carrier and cloud neutral co-location data centres to enterprises and service providers. As part of the Attenda IT Services group, delivering always-on availability, robust security and enterprise class service is hard wired into our operations. Our data centres are trusted as secure environments for content, data and business critical IT to connect with a neutral choice of networks and cloud service providers.

Datum FRN1 has capacity for more than 1,000 co-location racks within a high security campus in Farnborough, which is fast developing as a strategic London-edge data centre hub. The facility incorporates a pressurised free-air cooling design that delivers enhanced environmental efficiencies and supports high density computing to 30kW per rack as standard. Always on availability is supported by resilience in both design and operations underwritten by a 100% uptime SLA with helpdesk and remote hands services which are available 24x365.

www.datum.co.uk

Leading National Property Restoration Firm Ranked in Top 500 for 2nd Consecutive Year

 

WHEELING, Ill. – Response Team 1, a leading national property restoration, disaster loss recovery, and multifamilyrenovation company, has been named for the second consecutive year to the coveted Inc. Magazine 500 list as one of the top 500 fastest growing private companies in America. The company captured the 352nd slot in the ranking, up from 422 last year, with revenue of $173.5 million.

The list is determined by the rate of revenue growth from 2011 to 2014. Response Team 1 grew revenue 1,339 percent in three years, making it the ninth fastest growing construction company nationally and in the top 20 of all Chicago metro area firms.

“To be included among the top 500 companies on the Inc. list for a second consecutive year demonstrates our ongoing commitment to building our business,” said John M. Goense, chairman and chief executive officer of Response Team 1. “Over the last three years we added 560 employees to the RT1 team. Our success is due to the talent, dedication and hard work of our employees.

“As we grow in the U.S. market, we will continue to make it our mission to provide the highest quality service while delivering optimal results to our customers.”

The Inc. 500 | 5000 list represents an exclusive ranking of the nation’s fastest-growing private companies, and includes a comprehensive look at the most important segment of the economy – America’s independent entrepreneurs.

To qualify, participants had to be U.S.-based, privately held, for profit, and independent companies – not subsidiaries or divisions of other companies – that were founded and generated revenue by March 31, 2011.

Complete results, including company profiles and an interactive database that can be sorted by industry, region, and other criteria, is available at www.inc.com/inc5000.

 

About Response Team 1

Response Team 1 is an award-winning national leader in the property restoration, disaster loss recovery and multifamily renovation industries. We are committed to getting life back to normal quickly and correctly for our customers. With decades of experience in quickly responding to large losses and community weather events, Response Team 1 serves the continental U.S. from 30 strategic locations.

For more information visit www.responseteam1.com.

Wednesday, 19 August 2015 00:00

5 Ways SMBs Benefit from Embracing the Cloud

Small Biz Technology recently declared “Netflix Got Rid of Its Servers. When Will You? Cloud Rules. Servers Don’t.” And it’s true. Besides getting rid of on-premise servers, the cloud is a good choice for small to midsize businesses (SMBs) for many reasons.

Number one, choosing cloud options can save SMBs money. Growing businesses can invest in desktop cloud services, which allows them to add users as the company grows. In much the same vein, putting data in the cloud allows for scalability as a company’s data needs expand, but it also contributes to savings on power and hardware purchases. And if you opt for managed services through a cloud provider, you won’t need to pay for as many members of IT staff to manage it all.

As reported by Business2Community, data security is another reason SMBs turn to the cloud.

...

http://www.itbusinessedge.com/blogs/smb-tech/5-ways-smbs-benefit-from-embracing-the-cloud.html

The data center is becoming more software-defined, with distributed, cloud-based architectures making bricks-and-mortar facilities appear more and more like single computing units, basically building-sized PCs, tied to a globally networked infrastructure.

So it shouldn’t come as any surprise that the selection of the software platform, or operating system, for the data center is emerging as one of the most important decisions on the agenda, eclipsing concerns about server, storage and networking hardware.

At this point, it seems that the only certainty when it comes to data center software is that it will have to be based on open standards. That makes Linux the default choice, given that it already owns a good chunk of the legacy data environment. Red Hat executives have not been silent on this subject, with top names like Paul Cormier, president of worldwide products and technology, crowing at the company’s 2015 Summit in Boston recently that “Linux has won the data center.” The next step, he says, is to push open source across the entire operating and application development infrastructure.

...

http://www.itbusinessedge.com/blogs/infrastructure/who-or-what-controls-the-software-defined-data-center.html

Organizations of all sizes, across all industries have become data breach victims as cyber crooks become more sophisticated in identifying vulnerable targets. Attackers can compromise an organization within scant minutes in 60% of breaches, reports the latest Verizon Data Breach Investigations Report. Still, insiders persist as one of the biggest fraud perpetrators, costing organizations globally about $3.7 trillion annually in 2014, estimates the Association of Certified Fraud Examiners. The puzzling question is this: With the advances in technology, why aren’t organizations preventing these incidents and why aren’t the offenders being nabbed earlier?

The answer to the insider fraud dilemma lies in a lag in robust risk-management technologies that help organizations identify and prevent insider fraud, especially in such industries as banking. With this type of breach, tracking behavior becomes a key component of managing risks and threats proactively. While basic data tracking isn’t new, what is fresh is grasping the internal behavior of employees in a real time, comprehensive view across multiple platforms and applications.

...

http://www.riskmanagementmonitor.com/insider-fraud-how-to-identify-and-prevent-internal-threats/