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Winter Journal

Volume 28, Issue 1

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Jon Seals

BURLINGTON, Wash. – Legend Brands engineers designed the new Dri-Eaz Dragon® 3600 indirect-fired furnace for restoration industry – and to be the highest quality, most reliable and easiest to operate heater yet. 

A 32 gal. fuel tank offers an extended run time – 35-38 hours of continuous operation on a single tank. That means restorers don’t have to worry about fuel running out overnight. “While we always recommend checking on drying jobs once a day,” said Brandon Burton, Legend Brands Technical Director, “restorers can count on the Dragon to deliver consistent, dependable heat throughout the drying process.”

To achieve the extended runtime, engineers fit the unit with a 32-gallon TIG-welded aluminum tank and fine-tuned the burner housing and heat exchanger to achieve an impressive .8 gal. per hour fuel consumption rate.

Many competitive heaters use aluminized steel for internal components which can rust due to thermal cycling, wet climates and the corrosive effectives of exhaust gasses. In contrast, the Dragon is quality-built in Legend Brands’ Prescott, Ariz., plant with a high-quality Beckett burner and a corrosion-resistant TIG-welded stainless combustion chamber and heat exchanger.

The Dragon also features several “extras” not found on other heaters: an easy-to-adjust external shutter for altitude adjustments and a nozzle heater for sure-fire cold weather startup. A weather guard keeps rain and snow out of the burner, and an external sight gauge helps with tracking fuel consumption.

The Dragon uses a standard, externally-mounted spin-on fuel filter for quick access. Replacement filters are easily purchased at most auto parts stores. The fuel tank is fitted with a drain plug, making periodic tank cleanings a snap.

The Dragon generates 120,000 BTUs of heat, 680 CFM and 145°F (63°C) temperature rise with the weather guard installed, or 120°F (49°C) of temperature rise and 780 CFM without the weather guard.

More information about the Dragon is available at Dragon3600.DriEaz.com.


About Dri-Eaz

Dri-Eaz Products, Inc., provides solutions for the drying and restoration of water-damaged buildings. The company manufactures dehumidifiers, airmovers, structural drying systems, and air scrubbers used by water damage restoration professionals and for commercial drying, cleaning, and maintenance. Dri-Eaz is part of the Legend Brands family companies, which includes Sapphire Scientific, ProRestore Products Chemspec, and VersaClean. These companies provide industry-leading solutions for the cleaning, restoration and maintenance of healthier indoor environments. For more information, call Legend Brands at 800‑932‑3030 or visit www.LegendBrands.net.

"Small business insurance protects you against that part of the iceberg you can't see," warns Keith Hunt VP of Marketing for BizInsuranceHere.com


MT. BALDY, Calif. – BizInsuranceHere.com assists companies with small business insurance. Coverage includes workers compensation, product liability insurance, small business liability, commercial vehicle insurance, and commercial property insurance. Insurance for home-based businesses and start-ups is also available. Free insurance quotes for comparison are offered.

"It wasn't the visible tip of the iceberg that sank the Titanic but the larger 80% hidden under the surface," said Hunt.

On her maiden voyage from Southampton England to New York the Titanic was carrying 2,224 passengers and crew. At the time she was the largest ship afloat and considered unsinkable until running into an iceberg on April 14th 1912.

"The visible part of the iceberg represents our day-to-day business and looks nice and peaceful. As business owners we do our best to prevent any sort of accident or situation, but it's the invisible that does the most damage.

"For your business what would that invisible part under surface look like? Could it be your long-time restaurant cook that hurt himself playing football with his buddies on Sunday? Then he comes to work the following day in quiet agony but 'slips on a wet kitchen floor' only to claim a work related injury.

"As business owners we do our best to prevent these types of situations from happening. Many situations simply cannot be anticipated. For instance what if one of your employees got into a car accident while on company business and somebody was seriously hurt? Your company and employee could be absolutely 100% in the right but in this litigious society it could still cost you tens of thousands of dollars to defend a frivolous lawsuit," said Hunt.

Whether a company has one or one hundred business vehicles they should all be covered by commercial vehicle insurance. These policies cover any vehicle used for business purposes including cars, trucks, semis, tankers, flatbeds and tractors etc used by you or your employees in the operation of the company.

Any vehicle being used for business purposes can technically be considered a commercial vehicle that must be insured by a commercial vehicle insurance policy.

Small business insurance coverage varies from company to company depending on the specific need. For instance a doctor needs professional business liability insurance commonly referred to as malpractice insurance. Whereas a manufacturing company might need product liability insurance to protect against damages caused by a defective item. Remember the McDonalds hot coffee issue?

"While everything is going well you may hate writing that small business insurance check every month 'for nothing.' But you will be so thankful that you had enough coverage to defend that expensive lawsuit. All of a sudden that small business insurance premium looks like the deal of a lifetime doesn't it?

"It's interesting that the unsinkable Titanic was still insured!" concludes Hunt.

For information about small business insurance please go to http://www.BizInsuranceHere.com

ENERGY STAR® qualified UPS combines flexible configurations, intelligent performance AND RAPID DEPLOYMENT CAPABILITIES

COLUMBUS, OhioEmerson Network Power, a business of Emerson (NYSE: EMR) and a global leader in maximizing availability, capacity and efficiency of critical infrastructure, today introduced the Liebert® eXMUPS system for small and medium power requirements seeking greater cost control, flexibility, optimization and speed of deployment. The 3-phase UPS will be available in North America (including Canada), Central America and Latin America in March in eight fixed capacities from 10 to 100kVA/kW, in 208V and 220V.

“Managers of small to midsize UPS power applications are faced with significant economic challenges in powering data center and remote IT facilities. They need fast solutions that deliver lower first costs and ongoing operational savings, while allowing for flexibility in a dynamic IT environment,” said Peter Panfil, vice president, global power, Emerson Network Power.

The ENERGY STAR® qualified Liebert UPS delivers among the highest efficiency levels for midsize power applications. During double conversion mode, the transformer-free Liebert eXM UPS delivers 95.4 percent efficiency. While in energy saving Eco-Mode, efficiency increases up to 98 percent. Customer savings of more than $1,000 annually can be achieved for every efficiency percentage point gained per 100kW. In addition, the unity power factor design delivers the highest level of power capacity, reducing cabling and installation costs and saving more than 30 percent in floor space over comparable configured systems.

Optimized ancillaries add significant flexibility to meet dynamic IT environments. These include matching battery cabinets that extend runtimes, bypass cabinets to allow full-system maintenance without critical load shutdown, distribution cabinets offering subfeed breakers and panel boards to connect to load, and paralleling cabinets to achieve higher capacities or add redundancy.

The intelligence capabilities of the Liebert eXM UPS include a robust on-unit LCD panel which manages operational parameters while reducing human error. The Alber® battery monitoring option improves the reliability of backup batteries through continuous testing and reporting. Additionally, the exclusive LIFE Services provides rich lifecycle management via continuous remote diagnostics and proactive service dispatch. Emerson experts use advanced service level data and IP-based communications to anticipate, identify, diagnose and respond to problems before they can cause downtime or hinder performance.

Superior operational control can be realized through the Emerson Network Power data center infrastructure management system, the Trellis platform, or the Liebert Nform and Liebert SiteScan systems, each delivering improved overall control, visibility and infrastructure performance.

For more information on the Liebert eXM UPS, or other technologies and services from Emerson Network Power, visit www.EmersonNetworkPower.com.

SUNNYVALE, Calif. – Maxta®, a leading provider of hyper-converged solutions, today announced support for VMware® vSphere 6® for its MaxDeploy™ Reference Architectures and Maxta Storage Platform software (MxSP™) as part of the company’s on-going commitment to providing organizations immediate access to the most cutting-edge virtual data center innovations. MaxDeploy and MxSP general availability for VMware vSphere 6 will coincide with VMware® vSphere 6 general availability.

Maxta enables hyper-convergence on any x86 server, the ability to run on any compute abstraction layer, and the flexibility to support any combination of storage devices (including hybrid and all flash configurations) eliminating the need for complex and expensive NAS and SAN devices. Maxta’s vendor-agnostic approach to converged computing and storage optimized for the virtual data center empowers organizations to choose the server and hypervisor of their choice, with the confidence that support for the latest technology innovations are consistently delivered by Maxta. Other examples of Maxta innovation include being the first hyper-converged vendor to support Intel® Xeon® E5 2600 v3 processors running on pre-validated MaxDeploy solutions on day 1 of the processor’s general availability, support of hyper-convergence for KVM and OpenStack with enterprise-class data services, first hyper-converged solution to support Stretch Metro Cluster for high availability over metro distances running on Cisco UCS servers, and being the first to announce hyper-convergence solutions for Containers.

Tweet This: .@Maxtainc announces support of VMware vSphere 6 supporting the latest innovations in #hyperconvergence http://www.maxta.com/?p=4329
In addition to broad support for server platforms and hypervisors, Maxta solutions continue to lead the industry in key capabilities such as end-to-end data integrity, support for 1000s of snapshots and clones per VM with no performance degradation, and capacity optimization.

MaxDeploy Reference Architectures deliver a new and flexible way of deploying hyper-converged infrastructures by pre-defining and pre-validating solutions that combine Maxta hyper-convergence software along with leading server platforms and virtual data center solutions. MaxDeploy removes the challenges of interoperability and performance guesswork. Purchasing MaxDeploy configurations is as simple as purchasing a pre-built appliance, noting that companies retain the flexibility to scale compute and storage independently to meet their organization’s needs. MaxDeploy configurations are pre-installed and simple to deploy, delivering Zero to VMs in 15 minutes. 

Maxta Storage Platform (MxSP) is a hypervisor-agnostic, highly resilient, scalable storage software platform for the virtual data center. It fully integrates with server virtualization at all levels from user interface to data management, while supporting all possible deployments of virtual data centers, including private, public and hybrid clouds. MxSP turns standard servers into a converged compute and storage solution, leveraging server-side flash, disk drives and/or JBOD to optimize performance and capacity. MxSP distributed architecture enables shared storage with enterprise-class data services such as snapshots, clones, thin provisioning, compression, deduplication, and replication as well as full scale-out without performance degradation. This results in dramatically simplifying IT and significant cost savings. MxSP matches very well the requirements of service providers and enterprises that prefer to purchase and potentially customize server farms themselves and require hyper-convergence to eliminate the complexity and cost of storage arrays. 

“Our commitment to providing customers the choice of hardware and software they most prefer is reflected in our continued support of the latest technological advancements in the industry, such as VMware vSphere 6,” said Yoram Novick, Founder, President and CEO, Maxta. “Our support of previous, current and future hypervisor releases regardless of vendor is core to our promise of maximizing choice, maximizing savings and maximizing simplicity for organizations looking to achieve hyper-scale, enterprise-level data services and capacity optimization.” 
Yoram Novick, Founder, President and CEO, Maxta

Maxta maximizes the promise of hyper-convergence. MaxDeploy Reference Architectures and MxSP software solutions provide companies the choice to hyper-converge on any x86 server, the ability to run on any compute abstraction layer, and the flexibility to support any combination of storage devices eliminating the need for complex and expensive storage arrays.  The simplicity of Maxta’s VM-centric solutions reduces IT management and lowers cost, all while delivering hyper-scale, enterprise-level data services and capacity optimization. With Maxta, service providers and enterprise customers can build private and public clouds based on any cloud orchestration software. Think outside the storage box. For more information visit http://www.maxta.com.

LONDON – FusionExperience, the business and data solutions provider, has today announced that NovumIP, the first full end-to-end Intellectual Property (IP) Lifecycle management application in the cloud, will now offer comprehensive management information across the whole IP lifecycle. This follows the ‘Go Live’ announcement on 2 February, 2015.

Up until recently, typical IP portfolio management systems only provided a limited set of functions to complement the Docketing process. Therefore, organisations required multiple systems for a complete end-to-end management of the whole IP lifecycle.

In response to this need, NovumIP now provides easy access to a wealth of valuable business data – in one place and in real-time – in order to provide firms with comprehensive management and strategic information.

The types of reporting now available include:

  • New submissions and granted patents by team, country, region, technology, inventor and year
  • Declarations by standard
  • Strength of the portfolio by region and / or competitor
  • Monthly / quarterly and annual management reports on innovation across R&D divisions and new patent applications and granted patents split by technology, region, division, team, or any other required analysis

Paul Mitchell, Product Manager for NovumIP Said “NovumIP provides businesses with a single view of their entire IP portfolio, so that all stakeholders can access this vital information easily. As a result, it not only reduces the costs and risk of manual intervention, but also increases business efficiency by eliminating the need to access multiple systems for this information.”

As an added benefit, users can create their own personal reports and also adapt and maintain existing reports via an easy-to-use dashboard. This function is accessed securely through Salesforce.com, a collaborative cloud-based environment that eliminates the need of spreadsheets or other external reporting tools.

Steve Edkins, CEO of FusionExperience added “using the cloud service offered by Salesforce.com ensures that we deliver the maximum business benefit to our clients – on time, securely and within budget.”

THE WOODLANDS, Texas – Global Shop Solutions, a global leader in the Enterprise Resource Planning (ERP) software industry, announces the opening of its new office in Auckland, New Zealand. Although part of Global Shop Solutions’ overall Asian Pacific operations, which includes offices in Singapore, Indonesia and Australia, the Auckland office will focus exclusively on providing sales, technical and customer support for New Zealand customers.
“Sales in New Zealand have doubled in each of the past two years,” says Dusty Alexander, CEO of Global Shop Solutions. “In order to keep up with this growth and provide the personal touch that our other Asian Pacific customers expect and value from us, we decided to open an office in Auckland office to serve the local market.”
Veteran Global Shop Solutions employee William William has been selected to oversee the office. A native of Pekanbaru, Indonesia, William has more than 10 years’ experience working with companies to implement ERP software, and has held engineering and management positions in several U.S. and Asian manufacturing companies. He also manages the Global Shop Solutions Singapore, Indonesia and Australian offices.
“Our software is designed by manufacturing people for manufacturing people,” adds Alexander. “William’s cross-cultural background and extensive experience with manufacturing ERP implementations make him ideally suited to leading our Asian Pacific operations.”
About Global Shop Solutions
Global Shop Solutions, the only provider of One-System ERP Solutions™ designed to streamline operations, has helped thousands of discrete manufacturers increase sales, improve quality and on-time delivery, and lower costs. Global Shop Solutions is headquartered in The Woodlands, Texas, with offices in major cities throughout the United States, Mexico, Singapore, Indonesia, Australia and New Zealand, serving customers in a variety of industries throughout the world. Global Shop Solutions’ unique combination of manufacturing knowledge, software expertise and commitment to customer service has produced more successful implementations than any of its competitors in the industry. For manufacturing companies that want to provide better and faster service to their customers, gain more control over their business and accelerate growth and profitability, Global Shop Solutions is the ERP software of choice. For more information please visit www.globalshopsolutions.com.

As an IT professional, what would you say are the top three concerns that keep you awake at night? According to the results of a recent survey, your peers listed security, downtime (disaster recovery), and talent management, in that order.

The survey was commissioned by Sungard Availability Services, a cloud computing, disaster recovery, and managed hosting services provider based in Wayne, Pa. I had the opportunity to discuss the findings with Ric Jones, CIO at LifeShare Blood Centers, a blood donation services provider in Shreveport, La., that’s a Sungard AS customer. Jones ranked disaster recovery ahead of security on his own list of concerns, but he indicated that the two are inextricably linked.

“Disaster recovery is extremely important to the success of LifeShare Blood Centers. If the primary datacenter in Shreveport experiences downtime for even a few hours, it disrupts the nonprofit’s ability to collect the data needed to gather and distribute critical, life-saving blood supply,” Jones explained. “Security couples up with disaster recovery, as data breaches are occasionally the cause for a disaster or unplanned downtime. This not only impacts an organization’s reputation, but also their ability to do business efficiently. LifeShare Blood Centers houses private information from donors, and it’s vital to our nonprofit we keep their information protected and out of hackers’ hands.”



Agile methods allow developers to create dependable applications with repeatable results. The same type of practice can also be applied to database development to promote proper data management, which in turn reflects in successful application creation. Efficient data governance is one key toward achieving well developed software more quickly.

However, it seems that for many enterprises, there has always been tension between the development groups and those who manage the data. Developers often lament that issues with data management prohibit quick, adaptive software creation. On the other hand, data management staff feels that the tenets of Agile methodologies don’t consider the needs of data asset management. The clash isn’t new, but today’s business cycles demand software that’s created even more quickly and effectively than ever. This is why Agile development has become so important.

To help your organization achieve a tighter relationship between development and data management, author Larry Burns offers his book, “Building the Agile Database.” In his book, Burns explains the business case behind efficient data management via Agile methods. He also takes time to identify the usual stakeholders involved in application development and database development. Burns gives a detailed view of the financial stakes behind the software development process and ties that to the importance of good data management.



UTRECHT, the Netherlands – EXIN (www.exin.com), a global exam institute delivering vendor-independent examinations and competency assessments, has been announced as a strategic partner within AXELOS’ Strategic Partner Scheme for delivering their Global Best Practice accreditation and certification services. This will enable EXIN to further extend current delivery of AXELOS’ proprietary portfolio of ITIL® and PRINCE2® exams worldwide and expand reach into new markets.
“ITIL is the most widely accepted approach to IT service management in the world, while PRINCE2 is an established project management methodology globally,” said Bernd Taselaar, CEO of EXIN. “With over 1,000 accredited examination and training partners in more than 125 countries, and 2 million certified professionals so far, EXIN has a well-established delivery model for providing ITIL and PRINCE2 exams to professionals and organizations on a global scale. Today’s announcement reassures customers that EXIN will stay at the heart of ITIL and PRINCE2 certification and extend its reach even further.”
The Strategic Partner Scheme is a new initiative designed to demonstrate collaborative working practices between both EXIN and AXELOS. As one of the first named strategic partners within AXELOS’ Strategic Partner Scheme, EXIN will be granted access to the Scheme benefits including: strategic academy training, participation in round table events with key stakeholders, and access to AXELOS market intelligence. These benefits will support EXIN in providing top class service to its partners and customers.
As a strategic exam partner, EXIN will also be invited to be a member of the AXELOS steering group or similar board group. EXIN will further become a permanent member of the AXELOS Qualifications Advisory Board.
 “EXIN is a global leader in ITIL and one of the founding developers of the ITIL exam,” added Bernd Taselaar (CEO EXIN). “Joining the AXELOS Strategic Partner Scheme will help us explore new ways to extend EXIN’s reach into emerging markets and to further support our partners in growing their business.”

Dimension Data and Polycom to partner on Dimension Data’s Lync Skype Go Big programme with Microsoft in May 2015


FLEET, HANTS, UK – Polycom, Inc. (Nasdaq: PLCM), the global leader in video, voice and content collaboration solutions, has named Dimension Data as its global System Integration Partner for the fourth consecutive year for delivering collaborative solutions to enterprise clients around the world. This was announced last night at Polycom’s annual partner event held in Orlando, Florida.


The partnership between Polycom and Dimension Data has stood the test of time. In the past 12 months alone, the two companies have concluded a number of significant contracts including a USD 4 million immersive and infrastructure deal, and a USD 12 million Microsoft Lync deployment for a global pharmaceutical company.


Commenting on Dimension Data’s global achievement, Mark Arman, Polycom, Inc’s VP Worldwide Channels, Global System Integrators said, “The needs of the modern workplace are constantly evolving, so it’s critical for Polycom to have partners like Dimension Data who can meet our customers complete business needs with transformative solutions today and into the future. We congratulate Dimension Data and look forward to supporting their continued success.”


Peter Menadue, Dimension Data’s Group General Manager, Microsoft Solutions said, ”Being awarded Systems Integration Partner of the Year for the fourth consecutive year underscores our commitment to delivering communications solutions to our clients across the globe with Polycom.”


“Last month, Dimension Data announced the launch of our workspaces for tomorrow initiative where we’re also using Polycom’s technology. Workspaces for tomorrow empowers employees to choose the best environment for their work style and activities. In addition, Polycom’s technology is currently being used in collaboration deployments globally and will continue to be a strong partner with the much-anticipated launch of-Microsoft’s Skype for Business which we will launch in May 2015,” added Menadue.



About Dimension Data

Founded in 1983, Dimension Data plc is an ICT services and solutions provider that uses its technology expertise, global service delivery capability, and entrepreneurial spirit to accelerate the business ambitions of its clients. Dimension Data is a member of the NTT Group. www.dimensiondata.com


About Polycom

Polycom helps organisations unleash the power of human collaboration. More than 400,000 companies and institutions worldwide defy distance with secure video, voice and content solutions from Polycom to increase productivity, speed time to market, provide better customer service, expand education and save lives. Polycom and its global partner ecosystem provide flexible collaboration solutions for any environment that deliver the best user experience, the broadest multi-vendor interoperability and unmatched investment protection. Visit www.polycom.com or connect with us on Twitter, Facebook and LinkedIn to learn more.

© 2015 Polycom, Inc. All rights reserved. POLYCOM®, the Polycom logo, and the names and marks associated with Polycom’s products are trademarks and/or service marks of Polycom, Inc. and are registered and/or common law marks in the United States and various other countries. All other trademarks are property of their respective owners.