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Fall Journal

Volume 27, Issue 4

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Jon Seals

STORServer’s Enterprise Backup Appliance 2202 receives No. 1 ranking with additional STORServer appliances taking seven of top 10 positions

COLORADO SPRINGS, Colo.STORServer®, a leading provider of proven data backup solutions, today announces that the STORServer Enterprise Backup Appliance (EBA) 2202 has received the only “Best in Class” designation in analyst firm DCIG’s 2014-15 Integrated Backup Appliance Buyer’s Guide.

Out of 72 integrated backup appliances evaluated, STORServer’s EBA 2202, powered by CommVault (EBA 2202-CV) achieved the highest ranking in the Buyer’s Guide for demonstrating impressive scalability, exceeding 1.4 petabytes of disk storage with additional tape storage if needed, and placing near the top in all four categories in the Guide: hardware, management, software and support.

“Together, CommVault and STORServer combine to deliver an even better backup appliance experience than what either of these providers could previously do on their own,” said Jerome Wendt, president and lead analyst for DCIG. “In STORServer, CommVault gets a company that offers backup appliances built for the enterprise as its software will now run on hardened IBM hardware that is tested and ready for deployment in these environments. In STORServer’s case, it gets enterprise, best-in-class software that is built for the specific data management and protection requirements of today’s enterprises.”

The EBA 2202-CV scored particularly well in the Management and Software categories with its Hardware score exceeded only by the EBA 3202, powered by IBM Tivoli Storage Manager (EBA 3202-TSM).

“Not only are we providing best-in-breed hardware, but we’re also now hosting the best software engines in the data backup space—CommVault and TSM,” said Bill Smoldt, president and CEO of STORServer.

“We’ve made vast enhancements in our TSM appliance since the previous survey with refreshed hardware and the superb new features in TSM 7. By adding CommVault Simpana to our powerful IBM hardware platform, we cover the entire appliance marketplace. We’re thrilled that DCIG recognizes the industry impact of the STORServer Backup Appliance, powered by CommVault Simpana and IBM TSM.”

In addition to the EBA 2202-CV receiving the “Best in Class” designation, the following STORServer models were all ranked in the Buyer’s Guide top 10: EBA 1202-CV, EBA 3202-TSM, EBA 801-CV, EBA 2202-TSM, EBA 1202-TSM and EBA 802-TSM.

STORServer offers a data recovery guarantee ensuring that customers will not only get their data back in the event of a loss, but the data will be useable once it is recovered. In addition, the company provides every customer the opportunity to try out a backup appliance risk-free with its 30-day money back guarantee.

For more information on STORServer’s line of data backup solutions, visithttp://www.storserver.com. To download the full DCIG 2014 Integrated Backup Appliance Buyer’s Guide, visithttp://backupapplianceguide.com.

TAMPA, Fla. – ReEmployAbility, the largest national provider of specialty early return-to-work (RTW) services and transitional employment programs, today published its latest Program Results Summary. The summary highlights the Transition2Work program’s key performance results for fiscal year 2013, as well as historical program results through December 2013.

In fiscal year 2013, ReEmployAbility’s Transition2Work program client claim referral volume increased by 97% over 2012 volume. Through this program, the company places an employer’s injured worker on temporary modified duty work assignments at local nonprofit organizations when their employer cannot accommodate their medical restrictions. The program helps the employee by allowing him to retain his connection to his pre-injury employer and benefits of employment, while participating in transitional work within the community. In turn, employers benefit by returning employees to work quickly, thereby lowering Workers’ Compensation claims costs that impact experience ratios for future insurance premiums. 

Nationwide, thousands of injured workers participated in the company’s Transition2Work program in 2013, saving clients more than $11 million in Workers’ Compensation costs in fiscal year 2013 and $21.76 million through December 2013.  ReEmployAbility measured the savings of the Transition2Work RTW program by calculating the number of days to return to work over or under those recommended by the Official Disability Guidelines (ODG) for the specific injury, and the corresponding cost per day.  Employers who participate in the Transition2Work program realize cost savings when employees return to work quickly. Historically, injured workers remain in the Transition2Work program for an average of only 43 days. Of those who are offered a transitional assignment, 7% return to their pre-injury position before their assignment start date. Of those who do not initially comply with the program, 51% either return to work, reach Maximum Medical Improvement (MMI), or settle their Workers’ Compensation claim, which benefits the employee, employer, and insurance company.

ReEmployAbility’s extensive nationwide network of nonprofit partners plays an integral role in the Transition2Work program’s success. The company added over 4,000 new partners to its network during 2013, and this now 20,000-partner-strong network allows the company to locate an appropriate placement for an injured worker in 2 days or less and maintain an overall placement success rate of 98%. Additionally, the large network of nonprofits helps ensure ReEmployAbility can find an appropriate accommodation for each injured worker, which has contributed to the program’s very low (less than 0.01%) rate of re-injury or litigation.

Beyond the cost and time savings to employers and insurance companies, research supports significant psychological benefits for injured workers who participate in a RTW program. For every week an injured worker is out of work, the probability of the individual returning to work decreases. RTW programs such as Transition2Work allow the injured worker to engage in meaningful and productive work, keep a flexible work schedule, maintain daily work habits, make a positive impact on the community, and return to work faster.

About ReEmployAbility:

Founded in 2003, ReEmployAbility is the largest national provider of early return-to-work (RTW) services and transitional employment programs. Our Transition2Work program offers employers a turnkey, cost-effective solution to modified light duty assignments, reducing claim costs while giving the injured worker time to heal. Utilizing our accredited, national network of nonprofit partners, we create innovative programs to help accommodate injured workers in the transition back to work. For more information, call 866-663-9880, visit www.ReEmployAbility.com or read our blog at www.transition2work.us

Cristie Software a leading provider of machine mobility and recovery software is pleased to announce the appointment of Andrew Martin as Vice President for sales and marketing, South East Asia with an initial team of 4 people and an office in Kuala Lumpur. The team will provide local pre-sales and post-sales support to customers and drive the expansion of Cristie’s business in the region.

I have known Andrew for over 10 years and he has immense knowledge and experience of the backup and recovery market as well as excellent contacts in the SEA region” said Ian Cameron CEO of Cristie Software. “Since moving to Asia in 2007 he has served as Vice President APAC for BakBone Software Inc and most recently as Vice President APAC for Tandberg Data.“

Andrew commented “We intend to build on our already strong relationships with IBM and EMC as well as to develop business with channel partners in the region for CBMR and our unique server migration product Clone Manager.” He continued “I am very excited by this opportunity to work with an innovative and fast growing company. Cristie is already very well regarded in Asia and this investment in local technical, sales and marketing resource should significantly accelerate growth in the region”

About Cristie Software Limited

Cristie Software Limited was established in the UK in 2007 and has grown rapidly to become a leading software provider specializing in machine recovery, migration and data protection.

The software provides fast, reliable and highly automated backup, recovery and migration solutions for Windows, Linux and other Unix machines. All Cristie BMR products recover operating system and applications to the original hardware, to dissimilar hardware or to virtual or cloud machines and recoveries are normally completed in less than 10 minutes.

Connect with Cristie Software on:


RIPLEY, Tenn. – ­ Commercial plastics recycling company Allied Reprocessing hosted an open house last Thurs., March 6, at their new location on 140 Milton Ave. after their building was destroyed by a fire in November 2012.  

Owned and operated by Ripley-native Will Douglas, Allied Reprocessing has resumed operation in a 100,000-square-foot production facility with state-of-the-art equipment and machinery, doubling both recycling efficiency and capability. ³We now have the capability to recycle 25 million pounds per year, whereas before we could only sustain tenmillion pounds per year,² Douglas said.

The new plant specializes in recycling chrome-plated plastics and will continue to manage waste for businesses all over the mid south. During expansion, the company has added new lines to process lightweight materials such as foam and film. Douglas says he also plans to purchase new equipment that will allow them to process plastics by color and polymer.  While Allied Reprocessing has currently hired back sixteen employees, Douglas says he hopes to employ 20 to 40 more in the coming year.

³I knew the day of the fire we would re-build,² Douglas said. ³After some long days of planning and lots of hard work, we are growing and open to business.² With two million dollars already invested in equipment and infrastructure, Douglas says he plans to invest anothermillion over the next year.


Allied Reprocessing was founded in 2009 and is located in the heart of the nation¹s distribution center in Ripley, Tenn., 40 miles from Memphis.  Partnering with businesses all over the mid-south, Allied Reprocessing shreds, granulates and re-pelletizes commercial plastic waste.

While Allied Reprocessing has the capability to recycle virtually any polymer, they are one of few who specialize in recycling chrome-plated plastics by separating the metallic surface and plastic base, then re-pelletizing for reuse. 

For more information about Allied Reprocessing, visit http://www.alliedreprocessing.com or email Will Douglas at will@alliedreprocessing.com.

Curriculum used for training of personnel stationed around the world

SAN MATEO, Calif. – AtHoc, Inc., the leader in network-centric interactive crisis communication systems, today announced that the U.S. Air Force has integrated training for operations of the AtHoc Interactive Warning System (AtHoc IWS) into its standard curriculum for educating and certifying command and control personnel stationed around the world.

As part of the Air Education and Training Command school based at Keesler Air Force Base in Biloxi, Miss., all personnel assigned as command post controllers at Air Force bases around the world are trained during a six-week course on operational readiness and emergency management response processes. Participants graduate and are assigned to command posts at Air Force bases all over the globe, where their training is continued on site to perform their duties for manning the nerve center of operations for each base.

The school’s inaugural graduating class is comprised of 12 students with the IWS training who received their diplomas on Friday, March 7, 2014. The ceremony was attended by Dave Brown, vice president, AtHoc Defense and Intelligence Group.

“Integrating training of IWS into its command control curriculum is a testament to the vision of the Air Force for streamlining operations and emergency response processes into a single, unified approach,” said Brown. “Air Force bases around the world, large and small, face any number of complex threats and scenarios impacting their operational ability. Crisis communications and mass notification are crucial for ensuring uninterrupted operations. By educating personnel from the very beginning of their training as command control specialists, the Air Force helps ensure a consistent, unified approach needed to address any number of different situations that might develop on base.”

The AtHoc IWS solution uses the IP network to bring interactive communications capabilities to organizations. Warning messages can be sent to all personnel with the push of a button using any combination of sirens, radios, computer desktop pop-up alerts, instant messages, digital signs, texts, emails, VoIP audio/visual phones, mobile or smartphones and more. Rich media content—photos, videos and maps—can be shared among personnel, emergency teams and first responders. Scalable and highly available voice telephony alerting capabilities are leveraging Cisco Unified Communications Manager as a multi-path architecture.

About AtHoc
AtHoc is the recognized leader, innovator and trusted partner in network-centric interactive crisis communication systems. AtHoc's products are used for physical security, employee protection, personnel accountability, staff recall and regulatory compliance for military, homeland security, government, healthcare, industrial and commercial organizations.

Millions of end-users worldwide rely on AtHoc's unified notification systems for their emergency alerting and critical communication needs in organizations such as Microsoft, Eastman Chemical, USS-POSCO Industries, the U.S. Department of Veterans Affairs, Baylor Scott & White Health, Walter Reed National Military Medical Center (WRNMMC), UCLA, U.S. Department of Defense and the U.S. Department of Homeland Security.

AtHoc was recently awarded Government Security News' (GSN) award for Best Mass Notification System and has also been recognized by Gartner, Inc. as a leader in its Magic Quadrant for Emergency Mass Notification Services and by IHS Inc. as The Fastest Growing Mass Notification Software Supplier. For more information about AtHoc, please visit www.athoc.com.

NEWARK, Calif. – Tegile Systems, the leading provider of flash-driven storage arrays for virtualized server and virtual desktop environments, today announced that Mary Lanning Healthcare has selected Zebi arrays from Tegile as its EMC Clarion replacement.

Mary Lanning Healthcare is the major medical facility serving the residents of central Nebraska. The complex includes a state-of-the-art hospital, a comprehensive range of medical services and clinics and employs a staff of nearly 1,000. The facility has approximately 12,000 emergency room visits and 5200 inpatient admissions annually.

Mary Lanning operates a highly virtualized IT environment, with VMware as the server hypervisor and VMware View powering a Virtual Desktop Infrastructure (VDI) rollout. The company’s primary storage is virtualized with DataCore Software’s SANsymphony™.  The primary application is McKesson Corp.’s Paragon®, a comprehensive hospital information system, including a fully integrated clinical and financial system, built on the Microsoft® SQL server platform.

The health center had been operating with an EMC Clariion CX3 Fibre Channel array as its main storage system. The addition of SANsymphony virtualization software gave them more functionality and flexibility with its storage but also exposed the limitations of the Clariion array, according to Aaron Young, director of IT.

“When we added DataCore, we were able to leverage the Clarion space more effectively, but it couldn't keep up with the traffic, so that’s when we started looking at other solutions.”   

Mary Lanning Healthcare was also burdened with ongoing EMC support costs, which Young called “horrendous.” To prevent a reoccurrence of budget-busting support expenses, Young and his team prepared a new storage RFP that specified a guaranteed fixed-cost contract that included five years of maintenance and support. Young was initially considering products from HP/3PAR and X-IO when IT Outlet, a  reseller out of South Dakota, told him about Tegile Systems.  What really caused Young to focus on Tegile was a sweep of DCIG’s 2014 Hybrid Storage Array Buyer’s Guide. Tegile products took the four top spots ahead of products from EMC, NetApp, Oracle and others.

Tegile was clearly the best value and was able to configure a package with two Zebi arrays, addressing Lanning’s five-year timeframe, with enough capacity and performance headroom to give Young a sense of comfort while facing a range of regulatory record keeping requirements. 

“It was a challenge when we went live with DataCore getting our EMC to play nicely and work well behind it,” said Young. “The DataCore product is pretty much click, click, click, done and the Tegile product falls right in line with that.
The user interface for Tegile is intuitive and awesome and the dashboard is just crisp and everything is where it needs to be. I’ve been very happy with it.”
Mary Lanning purchased a Zebi HA2100 array and J2100 expansion array connected via 8Gb Fibre Channel.  The Zebi arrays were an ideal solution for Mary Lanning’s virtual infrastructure with a flash-driven storage architecture designed to make the management of both virtualized servers and virtual desktop infrastructure (VDI) easier, faster, more reliable, more scalable and less expensive.  Zebi arrays combine Tegile’s patented Metadata Accelerated Storage System technology with high performance DRAM, solid state flash, Intel Xeon processors, resulting in higher capacity and significantly higher performance.

While Young was clearly pleased with the capabilities and value of the Tegile technology, he had some reservations about Tegile suggesting 10 terabytes of physical raw storage to hold 18TB of data.  Young was dubious that Tegile’s data reduction could work as promised for his data set.  The Zebi arrays ran as promised, with a 75% storage footprint reduction on VDI storage and more than a 50% reduction for server virtualization storage.  

Mary Lanning has also gained the massive performance improvements of the Tegile flash-driven storage, hitting 32,000 IOPS compared to a record-best of just 8,000 IOPS for the EMC Clariion. 

“The best thing about the people we dealt with at Tegile is they came from all these big Fortune 500 companies like Microsoft and VMware, so there is broad expertise they brought to the table,” said Jay Larson, decision support manager. “It seems like every time I call the support line at Tegile, I get exactly the right person,” said Young. “If I’m having a Microsoft issue, I get the person who used to work at Microsoft. He says ‘you need to do this and this’ and I’m done. It’s far and above the best support I’ve had lately. We’re kind of hoping Tegile doesn’t grow.

About Tegile Systems
Tegile Systems is pioneering a new generation of flash-driven enterprise storage arrays that balance performance, capacity, features and price for virtualization, file services and database applications. With Tegile’s Zebi line of hybrid storage arrays, the company is redefining the traditional approach to storage by providing a family of arrays that is significantly faster than all hard disk-based arrays and significantly less expensive than all solid-state disk-based arrays. 

Tegile’s patent-pending MASS technology accelerates the Zebi’s performance and enables on-the-fly de-duplication and compression of data so each Zebi has a usable capacity far greater than its raw capacity. Tegile’s award-winning technology solutions enable customers to better address the requirements of server virtualization, virtual desktop integration and database integration than other offerings. Featuring both NAS and SAN connectivity, Tegile arrays are easy-to-use, fully redundant, and highly scalable. They come complete with built-in auto-snapshot, auto-replication, near-instant recovery, onsite or offsite failover, and virtualization management features. Additional information is available at www.tegile.com. Follow Tegile on Twitter @tegile.

Icon Labs Posts new White Paper for Developers of Smart Home, IoT and M2M Devices, Networks and Solutions

WEST DES MOINES, Iowa – Icon Labs (www.iconlabs.com), a leading provider of embedded networking and security technology, today announced that  a new white paper is available for those in the industry concerned about cyber-attacks upon industrial networks, smart home systems, automobiles, office systems, utility plants, etc. This new white paper - Security Requirements for Embedded Devices – What is Really Needed?can be downloaded here http://www.iconlabs.com/security-requirements-whitepaper/

“Many of today’s modern embedded devices and systems are complex connected computers charged with performing critical functions,” explains Alan Grau, President of Icon Labs. “Including security in these devices is a critical design task.  Security features must be considered early in the design process to ensure the device is protected from the advanced cyber-threats they will be facing. “

A security solution for embedded devices must ensure the device firmware has not been tampered with, secure the data stored by the device, secure communication and protect the device from cyber-attacks. This can only be achieved by including security in the early stages of design.  There is no one one-size fits all security solution for embedded device.  Security requirements must take into consideration the cost of a security failure (economic, environmental, social, etc.), the risk of attack, available attack vectors, and the cost of implementing a security solution. 

This new whitepaper covers the top seven challenges for embedded security, how to stop the motivated hacker, and the the top security requirements for embedded devices.

About Icon Laboratories, Inc.
Icon Labs is a leading provider of embedded software for device security, device protection and networking management, including the award winning Floodgate Defender. Founded in 1992, Icon Labs is headquartered in West Des Moines, Iowa. For more information, visit www.iconlabs.com, send email to info@iconlabs.com, or call 1.888.235.3443 (U.S. and Canada) or 515.226.3443 (International).

Brazilian company relies on NYI’s secure infrastructure and hands-on support to provide redundancy and base of operations in the U.S.

NEW YORKNYI, a New York company specializing in customized technology infrastructure solutions, announces that Porta 80, a leading web hosting and Internet company based in Brazil, chose NYI to provide secure infrastructure services to support its business critical operations.  NYI’s data center in New York serves as a major platform for Porta 80 in the U.S. and a reliable back-up for their Brazilian operations.

Based in São Paulo, Brazil, Porta 80 has been offering a suite of hosting services including web hosting, Internet, corporate email, and VoIP, since 2003. It built its company’s high-quality brand by leveraging best-in-class technology and equipment partners, and ensuring extremely reliable services and connectivity.

“Choosing NYI was a great decision for Porta 80 as time and time again we have seen their team go far beyond what vendors normally do,” states Rogerio Pereira, Chief Operating Officer and Operations Manager for Porta 80.  “Because of the distance between Brazil and New York, we need a partner that is a true extension of our team, always ready to help and with the knowledge and willingness to do whatever it takes. We have found that type of partner in NYI.”

NYI’s data centers offer fault-tolerant network connectivity and direct access to multiple carriers with global reach. Leveraging NYI’s redundant connectivity options, Porta 80 reliably links their Brazilian operations to their data center infrastructure in the U.S.

“International companies often require a base of operations in the U.S.” states Phil Koblence, Chief Operating Officer at NYI. “There is no better place than New York to provide that base. It is the optimal launching pad, as it is so interconnected with global commerce and innovative technology. With our team of onsite systems and network administrators, we become an indispensable resource in the U.S. for our clients from around the world. We save them money, time, and travel.”

For more information about NYI and its suite of colocation, hybrid cloud, managed and disaster recovery services, please visit www.nyi.net or contact us at salesteam@nyi.net.


About NYI

At NYI, we understand you’re important and so is your business. Our approach is simple, effective and unique in our marketplace. We look beyond our world-class data centers and focus on supporting customer growth and success acting as a genuine extension of your IT team. Since 1996, we have provided our customers with fully managed, highly customized infrastructure solutions built to suit their specific business and mission critical IT needs. Our customers view us as a true partner; always available for round-the-clock support from a team they know and trust.

Colocation - Cloud - Hybrid - Managed Services - Disaster Recovery

NYI is SSAE 16, PCI and HIPAA-compliant. For more information, visit www.nyi.net; call (800) 288-7387; or follow the company on Twitter and LinkedIn

ABOUT Porta 80

Porta 80 Web Hosting is a company founded in 2003 that specializes in Internet services, working with website hosting, corporate email, cloud servers solutions, colocation, dedicated servers, VoIP, streaming and other services. For more information visitwww.porta80.com.br.

This week I want to continue examining the good news coming out of the 2014 Annual Report on the State of Disaster Recovery Preparedness from the Disaster Recovery Preparedness Council .  Based on hundreds of responses from organizations worldwide, the Annual Report offers several insights into the best practices of companies that are better prepared to recover from outages or disasters.

You can download the report for free at http://drbenchmark.org/

Specifically, I want to explore what organizations are doing to set specific DR metrics for RTOs and RPOs so they can measure and test their DR performance—and hopefully enhance their ability to manage recovery faster and more effectively.

Results from the survey indicate that more prepared organizations set specific DR metrics for RTOs and RPOs.  These organizations, for example, define specific Recovery Time Objectives and Recovery Point Objectives for each of their mission critical business services such as Customer Orders, Finance, and Email communications.



Computerworld — IT executives at Splunk faced a challenge. They needed to provide training materials for employees who would be using a new security program. The $268 million San Francisco company makes an application that collects machine data on everything from servers to elevators and heating systems.

"A lot of our employees have Ph.D.s and are IT geniuses," says CIO Doug Harr. Rather than lay down the law with these folks about what they can and can't load on their desktop computers, IT gives them administrative powers and a few security guidelines. So when it was time to train users, Harr knew a run-of-the-mill how-to would be a bad idea. "We looked long and hard for training materials that would be acceptable to them," he says.