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Winter Journal

Volume 28, Issue 1

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Jon Seals

Cybercrime costs the global economy about $445 billion every year, though the damage may be up to $575 billion, according to a new report from the Center for Strategic and International Studies and software company McAfee. Further, the damage to businesses exceeds the $160 billion loss to individuals.

“Cyber crime is a tax on innovation and slows the pace of global innovation by reducing the rate of return to innovators and investors,” said Jim Lewis of CSIS. “For developed countries, cyber crime has serious implications for employment.”

Indeed, the biggest economies have suffered the most – the losses in the United States, China, Japan and Germany totaled at least $200 billion.



When it comes to deciding how best to manage information, organizations on both sides of the Atlantic seem more comfortable following conventional risk-avoidance strategies than translating that information into insight and competitive advantage. That’s one of the key findings of the 2014 Information Maturity Risk Index, a new study published by storage and information management company Iron Mountain Incorporated and PwC UK that examines how sophisticated organizations are when it comes to not only protecting information from risk but also realizing the promise of data analytics.



CIO — WASHINGTON -- Many CIOs in the federal government have been loosening their policies to allow employees greater freedom in the devices that they use for work, though the extent to which BYOD will become the norm in the public sector remains very much in question.

Concerns around security, privacy and the open question of whether workers are willing to couple their professional and personal lives on a single device linger, experts said this week at a conference on mobility in the government hosted by Citrix.

But BYOD is gaining momentum, and, gradually, the feds are rewriting the rules for tech usage to accommodate more consumer-oriented smartphones and tablets that employees use in their personal lives.

"Mobile is the future," declared James Miller, associate CIO at the Federal Communications Commission.



Risk management software identifies the risk associated with different assets. It then communicates this information to the enterprise concerned, for example through business dashboards displayed on screens. While risk is a factor for every organisation, some are bound by regulations to practice and demonstrate good risk management. Banks are a case in point: they must have enough cash in reserve to cover expenses if issues such as IT failure or fraud affect them. Consequently, many software vendors have produced risk management software or integrated it into their product lines. But does that mean that enterprises are obliged to use such software?



Thursday, 12 June 2014 15:12

Be Prepared; Have a Family Emergency Plan

Montgomery, Ala. – Severe weather can happen any time of the year. The best way to prepare for it is with a family emergency plan. If you don’t have one, develop one. If you have an emergency plan, review and update it, then go over it with your family at least once a year.

An emergency plan should include how everyone will contact each other, where to go, how you will get back together and what to do in different situations. A good place to begin is Ready.Gov, the disaster preparedness website managed by the Department of Homeland Security and the Federal Emergency Management Agency.

Forms are available at that site for contact information on each family member, phone numbers of out-of-town contacts, work locations and other important phone numbers.

Also inquire about emergency plans in places where your family spends time, such as work, school and daycare. Incorporate this information into your plan.

Identify an out-of-town friend or relative as a contact person for your family members. During an emergency each member of the family will call the contact and let them know they are safe. An out-of-town contact may be in a better position to communicate among separated family members.

Decide where to go in an emergency. Plan for different scenarios, such as where to go if there is a fire. Where in the home is the safest place if a tornado hits? If you live in an area susceptible to hurricanes, decide whether to evacuate or stay. Plan several evacuation routes, if possible, in case some roads become impassable. Identify where you will stay until it is safe to return home. If you have pets, find, in advance, places to board them or hotels and shelters that are pet friendly.

During a wide-scale disaster, such as tornado or hurricane, prepare for power outages. Keep fresh batteries for flashlights, keep cell phones fully charged. If you don’t have one, consider purchasing a cell phone charger for your vehicle. Also, keep your gas tank full.

During hurricane season, keep a basic disaster supply kit of nonperishable food, water, first aid supplies, medicines, disposable diapers, formula and baby food (if necessary), plus extra food and water for pets. Don’t forget a manual can opener. Keep these items in a waterproof container and include enough food and water for several days.

A battery-operated weather radio will be invaluable in an emergency. These radios can be programmed to your local weather service office and will provide information on approaching severe weather in your area. Heed their advice if you are directed to evacuate.

Keep enough cash on hand to get through several days. Banks will likely be closed and ATMs won’t function during a power outage.

Several government agencies work together to help you and your family stay safe. If you would like additional information, try these links:

The 2014 FM Global Resilience Index places Norway, Switzerland, Canada and Australia at the top of the list of nations most resilient to supply chain disruption, a major cause of business volatility as highlighted in the recent BCI Horizon Scan Report which revealed that 42% of respondents to the survey expressed concern or extreme concern about the possibility of this threat materialising. This level of concern is no surprise given that the 2013 BCI Supply Chain Resilience Report revealed that three quarters of respondents do not have full visibility of their supply chain disruption levels and three quarters have experienced at least one incident in the preceding 12 months.

Commissioned by FM Global, the Index is an online, data-driven tool and repository that ranks the business resilience of 130 countries. More than a year in development, the Index is designed to help executives better assess and manage supply chain risk.



Kids growing up in Tornado Alley are used to bright, splotchy radar patterns moving across a television screen, and most know the difference between a tornado watch and warning. But do they understand how to read and predict the weather based on radar images and forecasts?

Students at the University of Oklahoma’s College of Engineering wanted to remove the mystery around weather forecasting by speaking to kids in a language they could better understand — gaming. Collaborating with the School of Meteorology, OU students created an app that teaches kids about weather patterns by putting them in the pilot seat to navigate a plane during weather events. The game encourages kids to see meteorology as a problem-solving tool rather than just a segment of the evening news.

With funding from a more than $600,000 National Science Foundation grant, Amy McGovern, OU associate professor of computer science and adjunct associate professor of meteorology, and engineering students Andrea Balfour, David Harrison and Marissa Beene created Storm Evader, an iPad app aimed at elementary and middle school students. The app challenges players to route airplanes from one U.S. airport to another while avoiding pitfalls like difficult weather patterns and long routes that waste fuel.



BridgeHead Solution with HP StoreOnce Catalyst Software Delivers Flexible, Affordable Deduplication to Hospitals

ASHTEAD, England – BridgeHead Software, a leader in healthcare data management, today announced that it has been awarded an HP AllianceOne Partner of the Year Award for 2014 in the category of Storage. The award recognizes BridgeHead’s integration of HP Converged Storage solutions into its Healthcare Data Management (HDM) platform for hospitals, including its addition this past year of deduplication, which embeds HP StoreOnce Catalyst software.

In addition, BridgeHead Software was inducted as a charter member of the new HP Data Agile Program, a specialized program under the AllianceOne umbrella, which was announced this week.

The HP AllianceOne Partner of the Year Awards recognize outstanding accomplishments by their partners in the development and delivery of innovative HP-based solutions that raise the standard for business excellence and client satisfaction. Winners are chosen for delivering solutions that drive meaningful business results. BridgeHead has met these benchmarks and exemplified qualities that HP seeks in an AllianceOne Partner of the Year.

“BridgeHead Software and HP have a long and productive partnership that has resulted in compelling data management solutions for the healthcare market,” said Tony Cotterill, chief product officer at BridgeHead Software. “Our collaboration and innovation has helped develop new ways for hospitals to store, protect and share their data.”

BridgeHead Software solutions leveraging HP Converged Storage include the following healthcare data management solutions:

BridgeHead’s MEDITECH ISB and IDR Backup software, combined with HP Converged Medical Infrastructure, helps to ensure healthcare data availability by delivering proven, comprehensive backup and disaster recovery capabilities. Hospitals can benefit from the combined use of BridgeHead software with HP StoreOnce Backup and HP 3PAR StoreServ solutions to gain optimized protection and storage of MEDITECH data.

BridgeHead Deduplication for Backup and Recovery includes HP StoreOnce Catalyst software embedded in the BridgeHead HDM platform. Ideally suited for hospitals that need to move some or all of their backup copies to a remote Disaster Recovery (DR) location, BridgeHead’s deduplication uses HP StoreOnce Backup with Catalyst to help lower storage costs and administrative burdens while simultaneously freeing up floor space in the primary data center. This solution was introduced to benefit BridgeHead HDM customers, like Mary Rutan Hospital. The hospital recently selected the solution to reduce their cost of storage and enable disaster recovery by reducing network requirements for transmitting data over wide-area networks (WAN).

"Congratulations to BridgeHead on their HP AllianceOne Partner of the Year award for Storage,” said Doug Oathout, vice president, Global Marketing, SMB and Alliances, Enterprise Marketing, HP. “BridgeHead has demonstrated outstanding dedication and expertise in addressing the business and technology needs of its customers by helping them obtain economical, flexible and secure data storage solutions."

Interactive Resources

Product sheet: BridgeHead Deduplication for Backup and Recovery

Product page: BridgeHead Deduplication product with HP StoreOnce Backup

Press announcement on Mary Rutan’s selection of the deduplication solution: Mary Rutan Hospital Expands BridgeHead Healthcare Data Management to Gain Cost-Savings Benefits

Learn more about the HP Data Agile Program

About BridgeHead Software

With 20 years’ experience in data and storage management, BridgeHead Software is 100% focused on providing solutions for Healthcare and is trusted by over 1200 hospitals worldwide. Today, BridgeHead Software helps healthcare facilities overcome challenges stemming from rising data volumes and increasing storage costs while delivering peace of mind around how to store, protect and share clinical and administrative information.

BridgeHead’s Healthcare Data Management (HDM) solutions are designed to work with any hospital’s chosen applications and storage hardware, regardless of vendor, providing greater choice, flexibility and control over the way data is managed, now and in the future. For more information, visit http://www.bridgeheadsoftware.com or follow on Twitter at @BridgeHeadHDM.

Course Description

As the world becomes more global, businesses must learn how to cope effectively with the many cultural value systems and mannerisms encountered in other countries. One of the greatest mistakes leaders and planners can make is assuming their own culture-based values and attributes are always appropriate and will function effectively in other countries and cultures. Understanding the values and traits that are characteristic of other cultures is especially important in resiliency planning.

Most approaches to planning and conducting continuity and crisis operations are built around Western attributes, such as key personnel being willing to make autonomous decisions and to accept moderate risk. Yet many societies are inherently risk-averse, and greatly prefer a collectivist, rather than individualistic, approach to decision making. This is only one example of cultural differences that will be explored during this course

This 2-week elearning course will give you insights into how to understand cultural differences you may encounter in countries outside of your own. Understanding these differences is the first step in designing practical and effective business continuity, crisis management, and resilience programs that will work around the world.  Download Brochure 


Course Outline

Week One: Culture Basics
  • Course content and intent (not an academic exercise, but a pragmatic review of how cultural perspectives can affect organizational culture and associated resilience programs). Bottom line: operational effectiveness
  • The distinctions between political culture (beliefs/values about governance, authority,legitimacy), organizational culture (the value system an organization assimilates to frame its operations), and core culture (individual value system)
  • Key factors that affect cultural values and characteristics (religion, ethnicity, modernization and globalization)
  • Peterson's Scales and intercultural competence 
Week Two: Application
  • The importance of objectivity and informed observation
  • Practical application of Peterson's Scales
  • Characteristics of Western, African, Middle Eastern, Asian, and Latin American cultures, using Peterson's Scales and other factors
  • Defining cultural values and how they can affect organizational culture, with focus on resilience-related operations

Register Today!


Delivery Structure 

This two-week online course is based on a highly acclaimed textbook available as an eBook and its companion website, and is augmented with narrated slides. The course book and access to Peterson's Cultural Style Indicator survey is included in the course fee.
The course uses a moderated discussion forum to keep students engaged and highlight important points, and to discuss questions from the students. Due to the nature of the subject matter and the international makeup of ICOR's membership, the course is intended to be very interactive, gaining insight from students in countries around the world. A final essay will be required.

Course Audience 
This course is a must for any professional who works in any of the disciplines that support a resilient organization. This specifically includes professionals responsible for ensuring resilience across international operations.
Course Schedule, Fee & Exam

OR 4000 is an elearning course that you can complete from "home" but that runs over a
two week time frame with other students globally. Using ICOR's online learning management system, students access the course materials and discussion forums online and participate in your own time zone at your leisure. 

The grade for the course is determined by participation in the discussion forums and the
completion of a 1000 word essay. Students will have a week after the course concludes
to submit the essay. All participants who achieve 75% of the points for discussion participation and on the essay earn a certificate of course completion.  

Cost:  $805.50 ICOR members & partners, $895.00 non-members



The Instructor

A.J. Briding, M.S., M.A., CORE, CEM, PMP, CMQ/OE, CHS-V. is a consultant in organizational resilience, continuity of operations, and emergency management, and teaches a Masters-level course in Cultural Studies for the U.S. military. A.J. brings over 30 years of field experience in leading operations in VUCA (volatile, uncertain, complex, and ambiguous) environments around the globe.  

He has lived in Libya, Japan, Egypt, Israel, and Germany, and flown missions as an Air Force transport pilot into 40 countries. He is the President of Vantage Solutions, LLC that provides consulting and education services, and serves as an advisor and trainer for ICOR. A.J. has 7 years of collegiate teaching as a professor of aerospace studies and associate professor of physics, and has been teaching online courses for over 8 years.


Register Today! 


Questions?  Contact Education@theicor.org 

Wednesday, 11 June 2014 15:49

World’s most resilient nations revealed

The nations most resilient to supply chain disruption, one of the leading causes of business volatility, have been revealed by an index developed by FM Global. More than a year in development, the data-driven tool and repository ranks the business resilience of 130 countries via an online, interactive tool that displays data on country-by-country susceptibility to supply chain disruption. The 2014 FM Global Resilience Index finds Norway, Switzerland and Canada top the list of nations most resilient to supply chain disruption. At the other end of the scale, Kyrgyzstan, Venezuela and the Dominican Republic were found to be the least resilient.

“Natural disasters, political unrest and a lack of global uniformity in safety codes and standards all can have an impact on business continuity, competitiveness and reputation,” said Jonathan Hall, executive vice president, FM Global. “As supply chains become more global, complex and interdependent, it is essential for decision makers to have concrete facts and intelligence about where their facilities and their suppliers’ facilities are located. The Resilience Index is a dynamic resource to better understand unknown risk in order to strategically prioritise supply chain risk management and investment efforts.”