The Continuity Logic customized demo provides an opportunity for qualifying organizations to evaluate Frontline Live 5™, with their plans, desired controls, policies, and procedures. This first-of-its-kind system for both business continuity and many other areas of Governance, Operational Risk and Compliance (GRC) is powerful, but often best viewed with some of your familiar plans, data and templates.


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Summer Journal

Volume 28, Issue 3

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Jon Seals

Keeping up with and fending off cybersecurity threats is a daily topic for all organizations, but for health care providers and systems, failure in that regard can result in much more dire results than a financial or reputational loss. It can result in bodily harm or death. It’s possible that you could draw a line to such severe consequences in other industries and lines of work, but for the health care industry, that added layer of urgency is always present in cybersecurity protections.

A large research project devoted to determining how best to protect patient health while maximizing use of digital tools and resources, named IMMUNE-SECURE, got a boost in attention from health care IT organizations and other technologists with the announcement today that Dr. Larry Ponemon, well-known in IT circles for his work through the Ponemon Institute, has joined the advisory board for the project.



The growing proliferation of mobile devices continues to make business faster, more agile, and more efficient. However, a recent study suggests U.S. workers remain concerned about the security of their mobile devices when it comes to cloud-based file sharing.

According to a recent study, 73 percent of the 1,000 U.S. employees surveyed said that they preferred to use email over file-sharing services, up 4 percent from the 69 percent in the previous year's survey. Those who made use of file-sharing services dropped to 47 percent, down from 52 percent in 2013.



Panda Security accidentally flagged itself as malware last week, causing some user files to be quarantined.

And as a result, the antivirus software company topped this week's list of IT security newsmakers to watch, followed by BitglassTrustwave and Software Advice.

What can managed service providers (MSPs) and their customers learn from these IT security newsmakers? Check out this week's list of IT security stories to watch to find out:



WASHINGTON—The U.S. Department of Homeland Security’s Federal Emergency Management Agency (FEMA), in coordination with state and tribal emergency managers and state broadcasting associations, will conduct a test of the Emergency Alert System (EAS) on Wednesday, March 18, 2015 in Kentucky, Michigan, Ohio, and Tennessee. The test will begin at 2:30 p.m. Eastern Daylight Time (EDT) and will last approximately one minute. 

“The goal of the test is to assess the operational readiness and effectiveness of the EAS to deliver a national emergency test message to radio, television and cable providers who broadcast lifesaving alerts and emergency information to the public,” said Damon Penn, Assistant Administrator of FEMA’s National Continuity Programs. “The only way to demonstrate the resilience of the system’s infrastructure is through comprehensive testing to ensure that members of tribes, and the residents of Kentucky, Michigan, Ohio, and Tennessee, receive alerts when an emergency occurs.”

The test will be seen and heard over radio and television in Kentucky, Michigan, Ohio, and Tennessee, similar to regular monthly testing of the EAS conducted by state officials and broadcasters. The test message will be nearly identical to the regular monthly tests of the EAS normally heard by public. Only the word “national” will be added to the test message: “This is a national test of the Emergency Alert System. This is only a test...” 

The test is designed to have limited impact on the public, with only minor disruptions of radio and television programs that normally occur when broadcasters regularly test EAS in their area. Broadcasters and cable operators’ participation in the test is completely voluntary. There is no Federal Communications Commission regulatory liability for stations that choose not to participate.

In 2007, FEMA began modernizing the nation’s public alert and warning system by integrating new technologies into existing alert systems. The new system is known to broadcasters and local alerting officials as the Integrated Public Alert and Warning System or IPAWS. IPAWS connects public safety officials, such as emergency managers, police and fire departments, to multiple communications channels to send alerts to warn when a disaster happens. For more information, please visit www.fema.gov/media-library/assets/documents/31814.


(TNS) — Many of those who lived through last August’s 6.0 magnitude South Napa Earthquake suffered mental health issues as a result, with about a quarter of those at risk for PTSD, according to a newly released survey, Napa County officials announced.

The California Department of Public Health recently released the final results of the door-to-door survey of Napa and American Canyon households conducted September 16-18. The Community Assessment for Public Health Emergency Response final report was based on the survey that asked questions about residents’ experiences during and after the temblor to assess the extent of injuries, chronic disease exacerbation and mental health issues associated with the earthquake, and the degree of disaster preparedness of these communities.

Mental health issues were extremely common among residents of both cities, with about 79 percent of Napa households and 73 percent of American Canyon households reporting a traumatic experience or mental health stressor during or since the earthquake.



This is a tale from the mists of time; from days of yore when it was difficult to get people interested in business continuity management and even more difficult to secure their involvement in exercises and tests (OK, in fairness, that could have been this week, but just indulge me for a moment).

Some of you may have heard me tell this story before, but recounting ancient tales didn’t do Hans Christian Anderson (or my Dad) any harm and, in any case, I’m a big fan of recycling.

Having been asked to contribute something on exercising and testing to this year’s Business Continuity Awareness Week Flashblog, and despite conforming in terms of using the snappy title demanded of all the contributors, I really couldn’t bring myself to write about strategy or methodology or process or the difference between a test, exercise, rehearsal, etc, etc, etc. So I’ll leave that to those whose boats are floated by that sort of thing and tell you my favourite exercising story instead.



Crisis Simulation Application that Cost-Effectively Prepares Organizations to Manage Crises

MIDDLETOWN, Rhode Island – PreparedEx, the leading crisis, emergency, business continuity and security management company, today announced the introduction of a fully scalable version of its crisis simulation application called LaunchPAD. The new product now enables small-to-medium-size organizations to cost-effectively conduct realistic crisis exercises with the same sophisticated tools and expertise LaunchPAD currently provides to large multi-nationals.  


Organizations of any size and geographical footprint can now use LaunchPAD to test their crisis plans and the performance of their response teams in highly realistic and rapidly changing crisis simulations. Organizations can conduct exercises using simulations tailored to their training needs, such as a natural disaster, workplace violence, pandemic, cyber-attack or fire scenario. During the exercise, the application records the response teams' actions at each step as the distressing scenario unfolds, creating a record for after-action review and assessment.


"We're excited to offer this new version of LaunchPAD for improving crisis preparedness. Its scalability and flexibility can now put this vital tool into the hands of any size organization," said Rob Burton, founder and managing director of PreparedEx. "LaunchPAD's ability to improve crisis preparedness and response not only benefits the organizations but also benefits the societies in which they operate."


LaunchPAD is accessed securely through a web browser via most web-enabled devices permitting an organization's response teams to collaborate during the exercise from wherever they might be in the world -- as would invariably be the case during an actual crisis. Exercise participants coordinate their responses within the system via the response interface, or they can utilize their own existing documentation record-keeping procedures as they conduct the sessions.


LaunchPAD allows organizations to design their own crisis scenarios and gives them the option to use the PreparedEx crisis experts to supplement the scenario with multi-media "injects" that move the scenario forward to make the exercise realistic and engaging.

At the end of each scenario, LaunchPAD stores the session so it can be reused in the future to remind existing team members or to bring new team members up to speed. LaunchPAD also produces a PDF report at the end of each session.

LaunchPAD is ideal for any organization that is serious about contingency planning. The application is offered based on an annual subscription through Bronze, Silver, Gold and Platinum packages.

About PreparedEx

PreparedEx is the leading crisis, emergency, business continuity and security management company, helping organizations assess and improve their crisis preparedness and management. Our main area of expertise is the design and delivery of simulation exercises including; , ,  and . PreparedEx also provides a number of related additional professional services and solutions.  Please visit our website at http://www.preparedex.com. 


For more information on LaunchPAD, contact us today on +1.401.236.1363 x714 and find out how LaunchPAD can improve the preparedness and strengthen the resilience of your organization. Please visit the LaunchPAD website at http://www.preparedex.net.

First traditional VSAT operator to distribute Global Xpress


Inmarsat (LSE:ISAT.L), the leading provider of global mobile satellite communications services, today announced the appointment of SpeedCast (ASX:SDA), a leading global network and satellite communications service provider, to its Enterprise Global Xpress (GX) Value Added Resellers (VARs) program.  SpeedCast is the first GX VAR for Inmarsat Enterprise to come from the VSAT industry.  Recognising the value in the GX platform and Ka-band network, which offers both fixed and mobile satellite services on a global basis, GX will bring a unique offering to SpeedCast's customers in media, mining, oil and gas and NGOs, as well as corporate multinationals.  


Rash Jhanjee, Head of GX Business Development and Strategy, Inmarsat Enterprise said, "We are extremely excited about this signing with SpeedCast, who have a wealth of knowledge and expertise in deploying satellite communications solutions across a broad range of Enterprise customers. This appointment further endorses Inmarsat's entry into the VSAT market and reflects how our global Ka-band network is attracting leading operators from the VSAT industry."


Under this agreement, SpeedCast will now be able to expand their existing satellite service portfolio with the addition of GX, with its unique platform and capabilities, to bring new service options to their customers.  With the first GX satellite commercially available, they look to immediately expand their product offerings for their customer base in geographies such as Europe, Africa, Middle East and Asia.


"We are delighted to be appointed as a Global Xpress Value Added Reseller with the Enterprise business unit, which further solidifies our strong partnership with Inmarsat" said Andrew Burdall, VP of Strategic Business Development of SpeedCast.  "Global Xpress is a perfect fit for media organisations that need to stream live video, NGOs supporting critical missions in remote areas, as well as energy companies that require higher bandwidth for business applications from their remote sites. Inmarsat's portfolio of satcom solutions, including the Global Xpress service, is a valuable addition to our comprehensive suite of satellite solutions."

Global Xpress is the world's first globally available Ka-band mobile broadband satellite network from a single operator, representing a new era in mobile communications. Global Xpress will provide very high bandwidth services to end-users on land, at sea and in the air, delivered through a resilient, secure waveform that is optimised for mobility. It integrates seamlessly with Inmarsat's reliable L-band network which customers have depended on for decades. The first Global Xpress satellite - covering Europe, Russia, Africa, Middle East and Asia - successfully began commercial services in 2014.  The second GX satellite was successfully launched on 1st February this year and Inmarsat is on track to have GX services available on a global basis early in the second half of 2015.

AUSTIN, Texas – Caringo® today announced that Data Deposit Box, a cloud backup and recovery provider that focuses on business protection for SMBs, has implemented a Caringo Swarm™ based object storage infrastructure to provide the capacity needed to fully service its rapidly increasing customer base.
Toronto-based Data Deposit Box had amassed over 60,000 customers since its launch in 2002, both directly and through its extensive network of more than 1,000 resellers and 100 MSPs.  The company recently landed a large OEM deal that had the potential to increase its users and capacity needs by orders of magnitude in a very short period of time.  To handle this rapid influx, Data Deposit Box looked for a scalable storage solution that could help it efficiently and cost effectively manage its growing customer base.
After evaluating a number of private and public object storage and cloud storage options, Data Deposit Box decided to go with Caringo Swarm. Swarm’s ease of management, reduction in costs and the ability to seamlessly scale storage in geographically dispersed data centers allowed Data Deposit Box to deliver on its promise of ensuring the highest levels of data protection.  
“It’s all about the bottom line – less hardware, store more and spend less time managing it,” said Troy Cheeseman, President of Data Deposit Box.  “With Caringo, you can manage multiple petabytes with one resource.  This completely changes our ability to scale and grow to meet all of our client demands.”
Data Deposit Box’s former in-house solution was dispersed over 28 racks. Caringo Swarm enabled consolidation to 5 racks, an 82% reduction in footprint, leading to an OPEX savings of over $50,000 US per month. The company currently has over a Petabyte in multiple data centers utilizing Swarm’s automated protection functionality to store files through replication and erasure coding based on file size. Swarm also enabled Data Deposit Box to satisfy Canada’s strict privacy laws. 
“Growth for any organization is a challenge if they are not equipped to properly maintain the customer experience that got them to that point,” said Adrian Herrera, Caringo VP of Marketing. “Data Deposit Box understood this dilemma and selected Swarm to help them provide the quality of service and security they are known for, while significantly reducing their on-going costs. We look forward to strengthening our partnership and helping them with their continued success and growth.”

About Caringo
Caringo was founded in 2005 to change the economics of storage by developing software designed from the ground up to solve the issues associated with relentless data growth. Caringo’s flagship product, Swarm, decouples data from applications and hardware providing a foundation for continued data access and analysis that continuously evolves while guaranteeing data integrity. Today, Caringo software is the foundation for web-scale storage solutions for the Department of Defense, the Brazilian Federal Court System, City of Austin, Telefonica, British Telecom, Verizon, Ask.com, Johns Hopkins University and hundreds more worldwide. Follow us on twitter @CaringoStorage and visit www.caringo.com to learn more. 
Single sign-on for on-premise applications, SaaS solutions, and web apps


LONDON, ENGLAND – Matrix42 (www.matrix42.com), a top provider of software for workspace management, has launched a new product for identity and access management with a distinctly innovative character with MyWorkspace. It is a simple, secure, multi-device single sign-on for all applications and data and fulfills the requirements of the IT department and user alike. Interested companies can register for a trial for MyWorkspace either at CeBIT or via the Matrix42 website.


The use of SaaS solutions and web apps in businesses has skyrocketed. Forrester Research noted a dramatic increase in interest in SaaS applications, including in core areas such as ERP, in its 2014 study 2014 entitled 'Application Adoption Trends: The Rise of SaaS.' On average, each company will used 66 different SaaS applications in 2015. At the same time, managers are greatly concerned about information security and data protection. For users, the number of Internet addresses and login data they need to keep tabs on increases with each new solution. As a result it raises the pressure on IT to make an ‘IT pass' available for as many applications as possible.


Dirk Eisenberg, Principal Architect at Matrix42 explained, "We deliver precisely this ‘IT pass' with MyWorkspace, as it equally fulfills the requirements of both the company and the user. MyWorkspace consolidates all applications used by an employee into a personal cloud. The user only now needs to remember a single login - the one for MyWorkspace - and can then use all of his or her solutions and apps without having to enter any more passwords."


Simple and Available on anyDevice
By acting as a single sign-on for all applications, MyWorkspace eliminates the need for users to manage cumbersome passwords. This enables employees to have access to the workstation they are accustomed to, regardless of which end device they are using at the moment, or where they are working. Administration of login data and bookmarks is a thing of the past for MyWorkspace users. They have their digital identity under complete control and can open apps and web applications with a single click on the corresponding icon within their workspace. MyWorkspace also leads to improvements in productivity as a result of simple and quick access to all applications and data.


Mr. Eisenberg continues: "With MyWorkspace we have come up with a simple-to-use solution that specifically answers the question of complexity in identity and access management. MyWorkspace can be used intuitively and can be personalized. It ensures the context-based deployment of apps, data, and documents, or in other words it provides the right apps, documents, and data at the right time and on the right device. MyWorkspace is available for PC/Mac and as a browser version for iOS, Android, and Windows Mobile."


More Security, Less Complexity
The topic of security is highly complex and for a company's IT department a major challenge. MyWorkspace offers IT managers managed and reliable on- and off-boarding processes, as well as control of workspace access and the opportunity to implement a company's security and compliance guidelines. The IT department can offer users the option of prepackaged applications, quickly set up an account for a new employee, and just as quickly delete an account when an employee leaves the company. Another important advantage of MyWorkspace is that it enables deployment of IT services. "With MyWorkspace, IT has control over the entire lifecycle of applications and identities, as well as an employee's IT lifecycle," adds Mr. Eisenberg.


Cost-optimized Solution
MyWorkspace seamlessly integrates into a company's existing infrastructure. The effort required for packaging preconfigured cloud solutions, SaaS applications, and mobile apps is minimal. Administrators can also quickly integrate applications that have not been preconfigured. The company also profits from the ability to create a summary of licensing, thereby optimizing the licensing costs for mobile and SaaS solutions. MyWorkspace is available in different versions, depending on the company's requirements: Fremium, Gold, and Platinum.


CeBIT: Trial Customers Welcome!
Matrix42 will present MyWorkspace at CeBIT where interested companies can register as trial customers. They will be able to use the MyWorkspace Platinum Edition for 30 days. Anyone unable to visit the Matrix42 booth at CeBIT (Hall 3, Booth 18) can register here for the trial version: myworkspace.matrix42.com


About Matrix42
Matrix42 is a top provider of workspace management software. The company offers forward-thinking solutions for modern work environments under its ‘Smarter workspace' motto. More than 3,000 customers around the world, including BMW, Infineon, and Carl Zeiss, currently manage approximately three million workstations using workspace management solutions from Matrix42.


Matrix42 operates successfully in six countries - Germany, Austria, Switzerland, the Netherlands, Great Britain and Sweden. The company's headquarters are in Frankfurt am Main in Germany. Founded in 1992, the company has been part of the Asseco Group since 2008, one of Europe's largest software providers.

Matrix42's products and solutions are designed to simply and efficiently manage modern work environments - whether physical, virtual, or at mobile workspaces.


Matrix42 focuses on user orientation, automation, and process optimization. The company's solutions meet not only the requirements of modern employees who want to work from any location and with a great variety of devices, but also those of IT departments and businesses themselves.

Matrix42 offers its solutions to organizations across different sectors who value forward-looking and efficient workspace management. The company also successfully collaborates with partners who provide on-site consultation to Matrix42 customers. Some of these leading partners include TAP Desktop Solutions GmbH, Consulting4IT GmbH, and DSP IT Service GmbH. Further information available at