Fall World 2014

Conference & Exhibit

Attend The #1 BC/DR Event!

Summer Journal

Volume 27, Issue 3

Full Contents Now Available!

Jon Seals

Russ Timpson
Horizonscan

The key messages when it comes to fire safety resilience are that:

  • Prescriptive approaches to fire risk mitigation are reactive, cumbersome and commercially irrelevant
  • Fire risk ownership will only be achieved through linkage to business imperatives such as resilience, supply chain integrity and insurance
  • Tools and techniques do exist to assist those tasked with risk ownership to understand the scope and scale of the risks involved

...

http://thebceye.blogspot.com/2013/10/the-road-to-fire-safety-resilience.html

With the retail industry’s biggest season quickly approaching, every facet of the sector needs to reevaluate plans to mitigate the increased risk that comes with increased demand. The holidays are certainly not the time to lose out on business due to breakdowns in the supply chain, loss of inventory from theft, or the fallout from credit risk. Yet a shocking 13% of retailers are doing nothing to manage their risk, according to a new study.

Insurance giant Allianz recently surveyed British retailers to see how they are managing changing risks within their business, and what steps retailers are taking to manage risk while growing businesses. This new infographic of their findings from Premierline Direct, which is part of the Allianz UK Group, offers some insight into the risks and concerns of major retailers, how these risks can be managed, and where insurers can better fit into the process.

...

http://www.riskmanagementmonitor.com/all-stores-want-for-christmas-is-to-manage-retail-risk

Prepping for a webinar presentation next week for the oil and gas industry, I’ve been going back to some of the basics of crisis communications. Why do crisis communication efforts fail? Indeed, what constitutes failure? How is the success of a communication effort measured?

Seems to me the primary measure is on reputation–which translates to brand value, closely related to share or company value. That’s measured by those who have a stake in the company, sometimes called “stakeholders.” A communication fail occurs when there is an “unnecessary” loss of reputation, trust, brand value and/or share value. The “unnecessary” is necessary.

...

http://ww2.crisisblogger.com/2013/10/the-three-simple-reasons-why-crisis-communication-efforts-fail/

October 25, 2013

American Blackout

 

By Kristen Nordlund

This Sunday night there might be a few things vying for your attention – it’s Game 4 of the World Series, the Packers face the Vikings, and there’s a new episode of The Walking Dead. In addition to sports and the undead, the National Geographic Channel is debuting a movie about what happens when the lights go out. Literally.

American Blackout chronicles five groups of people during a ten-day power outage caused by cyber criminals.  How realistic is this scenario? Considering that since 2000 there have been more than 60 wide-scale power outages, including one in India lasting two days and affecting 670 million people, and it might not seem so far-fetched. Adobe PDF file

Although “American Blackout” may seem like an extreme example, many areas of the country have already experienced blackouts (like the Northeast blackout in 2003 that lasted up to 3 days for some areas) or other places like California that experience controlled blackouts (when a utility company shuts off power to an area).  Many areas experience blackouts after natural disasters like hurricanes or extreme weather.  Either way, being without power to control the lights, charge your phone, and use every day household appliances like the refrigerator or the heat, could become an emergency situation.  This is where being prepared can come in handy.

Nearly half of U.S. adults do not have the resources or plans in place in the event of an emergency.  So take this opportunity to check out the resources CDC’s Office of Public Health Preparedness and Response have put together on what you can do during an emergency. In order to make sure viewers have information about how to be prepared in the event of a blackout, CDC’s Office of Public Health Preparedness and Response and National Geographic ChannelExternal Web Site Icon worked together to provide important personal preparedness messages that will appear during the movie.

Thanks to this joint effort, CDC is providing tips on how everyone can get prepared by getting a kit, making a plan, and being informed.  First, put together a kit with water, food, and other supplies like medications, copies of personal documents, sanitation and personal hygiene products and more.  Second, make a plan with your family or friends in case something happens.  Third, be informed by learning how to shelter in place, understand what kinds of emergencies you should be prepared for in your area and make sure you know to manage stress during emergencies.  

A wise man once said, ”Happiness can be found even in the darkest of times, when one only remembers to turn on the light.” Okay, so that wise man was Albus Dumbledore, but the point is if the power is out, it’s best to be prepared. Visit CDC’s preparedness website for more information and to get started.

http://blogs.cdc.gov/publichealthmatters/2013/10/american-blackout/

Software meets additional international standards and saves engineers hundreds of hours spent manually fine-tuning electrical models 

IRVINE, Calif. – October 24, 2013 — ETAP, the leading provider of software solutions for the design, optimization, and on-line operation of mission-critical electrical power infrastructure, today introduced ETAP® 12.5, an enhanced version of its industry-leading engineering software for the design and operation of critical power systems.  For prospective users eager to test-drive the new software, a free trial version of ETAP 12.5 can be downloaded at www.ETAP.com/Demo  and used for 30 days.

ETAP 12.5 incorporates a broad and robust set of user-driven enhancements across the ETAP software suite, as well as powerful new analysis modules and time-saving capabilities. Existing and prospective users can register to participate in ETAP Webinars describing these new capabilities at www.ETAP.com/NewRelease.

These new features include:

  • Dynamic Parameter Estimation & Tuning - DPET
  • GOST short-circuit - R 52735 standard
  • New Web consoles for monitoring and predictive simulation
  • Customizable Web console templates 
  • Native  SCADA  communications protocols
  • Waveform capturing and synchophaser measurements
  • New library merge and cable library quick-pick
  • Enhanced analysis modules
  • 3,500+ new device libraries
  • Multi-language editions

"ETAP 12.5 is the next logical step in our quest to deliver the most robust technologies to optimize and automate power system design while increasing the safety, quality, and productivity for which our products are known for around the world," said Shervin Shokooh, Chief Operating Officer of ETAP.

For example, prior to the availability of Dynamic Parameter and Estimation Tuning (DPET), users had to manually tune their electrical models, which could take up to 300 hours of parameter adjustments based on engineering judgments. Now, ETAP 12.5 uses a multi-objective stochastic optimization method to automatically tune a model with multiple inputs and outputs saving the engineer hundreds of hours. The enhanced Scenario Wizard includes the ability to simulate "what-if" events including automatically running multiple underground raceway system scenarios to verify results against benchmark reports. 

In this version, the ETAP® Real-Time™ solution is enhanced to support electrical management applications using distributed SCADA technologies for applications such as Smart Grid and serving as a microgrid master controller. These applications provide operators, dispatchers, managers, and engineers with capabilities of prediction, control, visualization, optimization, and automation of the electrical power system. In addition, powerful web interfaces have been added to provide the tools to make informative decisions based upon planned or unplanned events from any location. ETAP’s Faster than Real-Time™ power management system is even more efficient with the addition of direct native communication connectivity offered in ETAP 12.5 release for Modbus® RTU, DNP3, OPC, OPC-UA, and  IEC 61850.

ETAP 12.5 is available now and includes multiple-language support that is localized in seven languages including translated output reports in eight languages; English, Spanish, Chinese, Japanese, Russian, Portuguese, Korean and German. For a detailed overview of new features and functions in this new release, please visit ETAP.com/newrelease 

About ETAP

Founded in 1986 and headquartered in Irvine, California, ETAP is the global market and technology leader in electrical power system modeling, design, analysis, optimization, and predictive real-time solutions.  The Company’s software technologies ensure that power systems are designed for optimal reliability, safety, and energy efficiency; when deployed in real-time mode, they enable organizations to manage energy as a strategic asset, maximize system utilization, lower costs, and achieve higher levels of financial stability.  To date, more than 50,000 licenses of the Company’s ETAP and ETAP Real-Time products have been used in demanding generation, transmission, distribution, and industrial power system projects around the world.  Visit ETAP.com for more information.

Follow ETAP on Facebook, Twitter, YouTube, LinkedIn, and on its blog.

CityPoint, a 36 floor, 706,557sq ft. tall building, managed by CBRE, a real estate services company, and located in Ropemaker Street, London, believes it is the first tall building to achieve ISO 22301:2012 certification against its scope, successfully coordinating seven individual service providers: security, engineering, cleaning waste, IT, telecoms, lift and building management under one umbrella to deliver resilient building management services.

Stephen Massey, head of BCM (EMEA) for CBRE, interviewed Lee Murray, building manager for CityPoint, to get his insights and advice for those wishing to implement ISO 22301:

...

http://www.continuitycentral.com/feature1113.html

Patrick Roberts
Cambridge Risk Solutions

Ever since becoming involved in the profession, nearly ten years ago, I have been constantly intrigued by the attitude of different organisations towards business continuity. Simplistically, I began by assuming that large well known companies, with both assets and reputation to protect would be universally receptive to the idea of BCM, but (painful) experience has taught me that this is not the case. Equally, since starting our own BCM consultancy in the east of England, we have been surprised by the number of very small organisations that have asked us for assistance, organisations that we would never have considered approaching as potential clients. The same surprising pattern is borne out if you look at the firms which are certified to BS 2599, and are now certifying to ISO 22301. It is a curious mixture of large household names and much smaller firms.

...

http://thebceye.blogspot.com/2013/10/drivers-for-employment-of-bci-members.html

What goes on inside your enterprise is of prime importance for your business continuity management. However, so are the actions and attitudes of vendors on which you rely to run your business.  In the same way that you regularly check on BC processes and awareness inside, you should also conduct periodic investigations of key business partners. The first thing to know which vendors should be on the critical list. Essentially, a critical vendor is one on which you are heavily dependent and which cannot easily be replaced in-house or by another vendor. Such a vendor may also have access to confidential information in order to make the relationship work. Let’s suppose you’ve identified such partners. What are your next steps?

...

http://www.opscentre.com.au/blog/critical-vendor-reviews-are-part-of-business-continuity-management-too/

In the U.S., small to midsized businesses are feeling more confident in their futures than they have been in several years, says the Sage Business Index for 2013. Sage Group conducted the survey of 11,000 SMBs from around the world from July through August and found that global confidence is up, but it is much higher in the U.S.

After several years of global economic issues, these findings show that the economy may be finally beginning to mend. Connie Certusi, executive vice president of Sage Small Business Accounting said in a statement:

‘Small businesses continue to be the driver of the U.S. economy and it is inspiring that business owners are confident in their prospects. With that said, many business owners have legitimate concerns about the variables that can impact their bottom line, namely the rising cost of energy, raw goods and inflation. Small business owners are always more vulnerable to these concerns so it is wise to be mindful of the challenges that these businesses will continue to face in 2014.’

...

http://www.itbusinessedge.com/blogs/smb-tech/smbs-feel-business-confidence-could-increase-tech-spending.html

WILLISTON, Vt. – A team of young Americans who have volunteered to serve their country during disasters is in Vermont learning more about the science of disaster response and recovery from observing Vermont’s recovery from flooding earlier this year as well as Tropical Storm Irene.

The Federal Emergency Management Agency welcomed a team of FEMA Corps members to the Joint Field Office in Williston for a two-week stint of education, which will be highlighted by actual site visits, as part of their nine-month assignment to FEMA’s Region I office in Boston.

“These young people embody the true spirit of FEMA,” said Federal Coordinating Officer Mark Landry, the head of FEMA’s operations in Vermont. “They have volunteered to help their country, and through their service our nation will be better prepared for disasters in the future.”

The seven FEMA Corps members – who range in age from 18 to 24 and hail from seven different states – have met with and gained valuable insights from state and local officials as well as veteran FEMA personnel.

FEMA and the Corporation for National and Community Service (CNCC) launched FEMA Corps in 2012 to strengthen the nation’s ability to respond to and recover from disasters while expanding career opportunities for young people.

FEMA Corps is a new unit of AmeriCorps’ National Civilian Community Corps (NCCC) whose members will be devoted solely to FEMA disaster response and recovery efforts. The five-year agreement provides for a full service corps of 1,600 members annually who will be an additional workforce in support of FEMA’s current disaster reservist workforce.

Once trained by FEMA and CNCS, members will provide support in areas ranging from working directly with disaster survivors to supporting disaster recovering centers to sharing valuable disaster preparedness and mitigation information with the public.

FEMA Corps members will serve for a 10 month term with an option to extend for a second year. The program will prepare thousands of young people for careers in emergency management and related fields. During their service, they will gain significant training and experience in disaster services and will provide important support to disaster survivors.

http://www.fema.gov/news-release/2013/10/23/fema-corps-members-training-vermont