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Winter Journal

Volume 28, Issue 1

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Jon Seals

Business disruptions can happen at any time and have an almost limitless number of causes. Among the biggest disrupters, of course, are big storms with names (a.k.a. hurricanes). The start last week of the Atlantic hurricane season makes this a good time to see what the business continuity/disaster recovery (BC/DR) landscape looks like.

Continuity Central this week posted results from a survey that took a deep dive into the worldwide use of BC software. One-third of the respondents were from the U.S., but a variety of verticals and company sizes were represented.

The results show that just over half (53.3 percent) use specialized BC software and that most who do (88.05 percent) use only one type. The survey revealed that 11 types of BC software are used by respondents. The most common types include software to write and develop BC plans (89.87 percent) and to manage and update BC plans (89.24 percent). Software aimed at carrying out benchmarking activities brought up the rear at 29.11 percent.

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http://www.itbusinessedge.com/blogs/data-and-telecom/beyond-crisis-everyday-uses-of-business-continuitydisaster-recovery-plans.html

Emergency management is officially a profession — defined as having a core body of knowledge, an ethical framework, standards and university programs offering education and degrees. It is no longer a question about whether degrees are an important part of this field. Employers are requiring a college degree to start, and for those already in the field, it is getting harder to advance without a master’s degree.

When considering where and how to get that degree, the question of delivery platforms becomes sticky. In other words, what about online degree? Is an emergency management degree obtained over the Internet worth as much as the same one from a brick-and-mortar school?

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http://www.emergencymgmt.com/training/Emergency-Management-Degrees-Education-Online.html

Continuity Central recently conducted a wide-ranging survey into business continuity software usage. 377 people responded and the results will be published in two parts.

Respondents’ profile

Survey respondents came from all around the world, with the largest groups being from the United States (33 percent), the United Kingdom (20 percent), Australia (6 percent) and Canada (6 percent).

The majority of respondents were from large organizations, with 71 percent being employed by organizations with more than 1000 employees. 14 percent were from medium sized organizations (200 to 999 employees); 10 percent were from small organizations (10 to 199 employees) and 5 percent were from micro organizations (under 10 employees).

27 percent of organizations represented were multinationals with 50 or more locations; and 23 percent were multinationals with less than 50 locations.

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http://www.continuitycentral.com/feature1187.html

ClearView Continuity is a UK based supplier of specialist business continuity software. Re-launched in 2010, it has seen rapid global growth with collaborators and clients in all parts of the world, from Australia to South Africa, South East Asia, Russia, the Middle East, Europe and the US. The global network of collaborators enables ClearView to provide 24/7 global support for its clients, who range from the largest global financials to more modest single-country organizations. Clearview does not place restrictions on user numbers or functionality which means that all clients benefit from the same powerful functionality.

The success of Clearview has been underlined at the CIR Magazine Annual Business Continuity Awards, with ClearView Continuity being presented with the Business Continuity Management Planning Software of the Year Award in 2012, 2013 and 2014.

Given the company’s wide experience of the global business continuity software market, Continuity Central asked ClearView’s chief executive, Charles Boffin, to give his view on changes and challenges in the business continuity software market:

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http://www.continuitycentral.com/feature1188.html

Is the aim of recovering to a minimum business continuity objective acceptable? Tim Dunger argues that it isn’t…

Many of you have recovery time objectives within your business continuity and disaster recovery plans. It’s the desired time for which you will be deemed to have been ‘recovered’. But following a conversation with peers just recently, I have discovered that the point at which an IT system is seen as ‘recovered’ is rarely agreed between them.

To just over 50 percent of the people who joined in the debate, recovery time is the time it takes to get a system up to a ‘minimum business continuity objective’. So, surprisingly, this means that less than 50 percent of people take recovery time to be a state where the business is operating to the same level, and as profitable as it was, prior to the disaster in question.

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http://www.continuitycentral.com/feature1186.html

The 2014 FM Global Resilience Index, released this week, finds that Norway, Switzerland and Canada top the list of nations most resilient to supply chain disruption, one of the leading causes of business volatility.

The first-of-its-kind Index, commissioned by FM Global, is an online, data-driven tool and repository ranking the business resilience of 130 countries. More than a year in development, the Index is designed to help executives better assess and manage supply chain risk.

The Index finds Kyrgyzstan, Venezuela and the Dominican Republic as the nations that are least resilient to supply chain disruption.

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http://www.continuitycentral.com/news07247.html

Friday, 13 June 2014 13:57

The top causes of data disasters…

HDD crashes prevail as the most common cause of data loss according to a recent global survey by Kroll Ontrack. 72 percent of those surveyed noted that their most recent data loss came from a desktop or laptop hard drive, followed by SSD (15 percent) and RAID/virtual services (13 percent), showing that data loss impacts every type of storage from the individual user up to the enterprise level.

When asked about the cause of their most recent data loss, 66 percent (compared to 29 percent in 2010) of the 1,066 surveyed across North America, Europe and Asia Pacific, cited a hardware crash or failure, followed by 14 percent claiming human error (compared to 27 percent in 2010). Software failure ranked as the third most common cause of data loss with 6 percent.

Looking at individual response segments, laptop and PC crashes prevailed as the leading cause of data loss among both businesses (71 percent) and home users (72 percent) respectively and SSD device loss ranked second, accounting for 18 percent of data loss cases for home users and 10 percent for businesses.

Among businesses, 27 percent said their most recent loss disrupted a business process, such as prohibiting them or their company from actually providing a product or service to their customers. A further 15 percent admit to losing personal data from their business machine contrasted with 7 percent whom acknowledged losing business-related data from their home machine.

Kroll Ontrack surveyed 1066 recent data recovery customers from 10 countries across North America, Europe and Asia Pacific. Forty-eight percent were businesses, 32 percent were home users, 13 percent were partners and 3 percent were government entities.

http://www.krollontrack.co.uk/data-recovery

Kroll Ontrack releases new statistics regarding data loss causes and the impact to businesses and home users

MINNEAPOLIS – HDD crashes more than doubled in the last four years, prevailing as the most common cause of data loss according to customer data1provided byKroll Ontrack, the leading provider ofdata recoveryandediscoveryproducts and services.

When asked about the causes of their most-recent data losses, 66 percent (compared to 29 percent in 2010) of 1,066 surveyed customers cited a hardware crash or failure, followed by 14 percent claiming human error (compared to 27 percent in 2010). Software failure ranked as the third most common cause of data loss with 6 percent.

Hard Disk Drive (HDD) crashes prevail as the most common cause of data loss. An overwhelming 72 percent of those surveyed noted that their most recent data loss came from a desktop or laptop hard drive, followed by SSD (15 percent) and RAID/virtual services (13 percent), showing that data loss impacts every type of storage from the consumer grade up to the enterprise level.

The reason appears to be simple: even though hard disk drive(HDD) shipments are on the decline, they are still expected to outpace SSD shipments three to one in 2014, according to Jeff Pederson, manager of data recovery operations for Kroll Ontrack.

“There are simply more hard drives in circulation because they are cost effective and manufacturers have perfected their design and production,” Pederson said. “As a result, HDDs comprise the vast majority of the data recoveries we address.”

The survey was conducted among customers across North America, Europe and Asia Pacific.

Looking at individual response segments, laptop and PC crashes prevailed as the leading cause of data loss among both businesses (71 percent) and home users (72 percent) respectively and SSD device loss ranked second, accounting for 18 percent of data loss cases for home users and 10 percent for businesses.

“Storage media fails regardless of type; it is just a matter of when. This fact, coupled with the fact that HDDs are still the most prevalent drive is why HDD crashes have and continue to be the most common cause of data loss,” added Pederson. “To avoid such a failure, one should regularly defrag their computer, check its storage capacity, and run antivirus software as well as hard drive monitoring software. Beyond good health practices, businesses and home users should have working redundancies, such as a backup device or service in place, and a continuity plan that is current and accessible in the event of a loss.”

What is at stake? Among businesses, 27 percent said their most recent loss disrupted a business process, such as prohibiting them or their company from actually providing a product or service to their customers. A further 15 percent admit to losing personal data from their business machine contrasted with 7 percent whom acknowledged losing business-related data from their home machine.

“As data storage evolves, so do the numbers of places we store it,” said Todd Johnson, vice president of data recovery operations, Kroll Ontrack. “Therefore, it isn’t surprising that critical business data is at stake among both company-owned and personal devices. Since data is key to how we function in both worlds, accessibility is critical and that is where we come in. We’ve been helping companies and end users with accessing and recovering their data since 1985, and are committed to evolving our data recovery techniques to ensure we can recover from the latest storage technologies.”

For more information about Kroll Ontrack and its data recovery tools and services, visit:http://www.krollontrack.com/data-recovery/

1 Kroll Ontrack surveyed 1066 recent data recovery customers from 10 countries across North America, Europe and Asia Pacific. Forty-eight percent were businesses, 32 percent were home users, 13 percent were partners and 3 percent were government entities.

About Kroll Ontrack Inc.
Kroll Ontrack provides technology-driven services and software to help legal, corporate and government entities as well as consumers manage, recover, backup, search, analyze, and produce data efficiently and cost-effectively. In addition to its award-winning suite of software, Kroll Ontrack provides data recovery, data backup, data destruction, electronic discovery and document review. For more information about Kroll Ontrack and its offerings please visit:www.krollontrack.com.

SCHAFFHAUSEN, Switzerland – TE Connectivity Ltd. (NYSE: TEL), a world leader in connectivity, today announced the Public Safety DAS solution. This innovative distributed antenna system (DAS) supports primary public safety and critical first responder frequencies in the VHF/UHF/700/800/TETRA bands on a single system and provides high reliability coverage for public safety communications services, both in-building and outdoors.

TE, with collaboration from Fiber-Span, has developed a code-compliant, single DAS platform that supports the VHF/UHF/700/800/TETRA frequency bands used by public-safety agencies. This new TE DAS platform will offer customers a seamless and world-class commercial and public safety DAS solution for in-building and outdoor wireless coverage.

Peter Wraight, president of TE’s Wireless Business Unit, said, "We are excited to extend our partnership with Fiber-Span. With collaboration from Fiber-Span, TE developed this solution to ensure life-safety protection for the public as well as police, firefighters and other first responders.”

Hal Halpern, CEO of Fiber-Span, said, “We are pleased to be working with TE, a technology leader on a wide range of advanced communications systems.”

TE will showcase the Public Safety DAS solution at the DAS & Small Cells Congress in Las Vegas Nevada from June 17-18 2014, in booth 301. The solution will be available by Fall, 2014.

 

ABOUT TE CONNECTIVITY

TE Connectivity (NYSE: TEL) is a $13 billion world leader in connectivity. The company designs and manufactures products at the heart of electronic connections for the world’s leading industries including automotive, energy and industrial, broadband communications, consumer devices, healthcare, and aerospace and defense. TE Connectivity’s long-standing commitment to innovation and engineering excellence helps its customers solve the need for more energy efficiency, always-on communications and ever-increasing productivity. With nearly 90,000 employees in over 50 countries, TE Connectivity makes connections the world relies on to work flawlessly every day. To connect with the company, visit: www.TE.com.

ABOUT FIBER-SPAN

Fiber-Span is an industry leader in designing and manufacturing communications networks and DAS products for In-Building, In-Tunnel and Outdoor coverage for the wireless, public safety, government and military markets. Fiber-Span also offers custom design solutions for complex applications and system integrations.

Over the last couple of decades, Fiber-Span has successfully deployed multi-band systems including cellular, PCS, public safety and other frequency bands in various global locations. With an expert team of designers and extensive industry experience Fiber-Span has been continually satisfying customer needs by delivering reliable, flexible and scalable wireless solutions.

For more information about Fiber-Span products, please visit the Fiber-Span website at www.fiber-span.com or contact Fiber-Span at techinfo@fiber-span.com.  

Cybercrime costs the global economy about $445 billion every year, though the damage may be up to $575 billion, according to a new report from the Center for Strategic and International Studies and software company McAfee. Further, the damage to businesses exceeds the $160 billion loss to individuals.

“Cyber crime is a tax on innovation and slows the pace of global innovation by reducing the rate of return to innovators and investors,” said Jim Lewis of CSIS. “For developed countries, cyber crime has serious implications for employment.”

Indeed, the biggest economies have suffered the most – the losses in the United States, China, Japan and Germany totaled at least $200 billion.

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http://www.riskmanagementmonitor.com/cybercrime-costs-global-economy-up-to-575-billion