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Volume 27, Issue 3

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Jon Seals

The following is an excerpt from the RIMS executive report “Terrorism Risk Insurance Act: The Commercial Consumer’s Perspective.” The report is available for download here.

For any insurer to operate successfully and avoid going out of business, it must be able to accurately estimate the probability of its losses, the severity of those losses, and then determine the amount of premium that must be charged to cover those losses should they occur. Historical data from past events is used to predict the losses from future events and pric­ing is set accordingly. Even extraordinary events like Hurricane Sandy or the recent tornadoes in Oklahoma, while harder to accurately estimate, can be predicted to a certain degree based on historical data and experi­ence. Terrorism risk, however, differs substantially from these other risks in several different ways.



Drug-resistant germs called carbapenem-resistant Enterobacteriaceae, or CRE, are on the rise and have become more resistant to last-resort antibiotics during the past decade, according to a new CDC Vital Signs report.  These bacteria are causing more hospitalized patients to get infections that, in some cases, are impossible to treat. 

CRE are lethal bacteria that pose a triple threat:

  • Resistance: CRE are resistant to all, or nearly all, the antibiotics we have - even our most powerful drugs of last-resort.
  • Death: CRE have high mortality rates – CRE germs kill 1 in 2 patients who get bloodstream infections from them.
  • Spread of disease:  CRE easily transfer their antibiotic resistance to other bacteria.  For example, carbapenem-resistant klebsiella can spread its drug-destroying weapons to a normal E. coli bacteria, which makes the E.coli resistant to antibiotics also. That could create a nightmare scenario since E. coli is the most common cause of urinary tract infections in healthy people.

Currently, almost all CRE infections occur in people receiving significant medical care.  CRE are usually transmitted from person-to-person, often on the hands of health care workers.  In 2012, CDC released a concise, practical CRE prevention toolkit with in-depth recommendations to control CRE transmission in hospitals, long-term acute care facilities, and nursing homes.  Recommendations for health departments are also included.  CRE can be carried by patients from one health care setting to another.  Therefore, facilities are encouraged to work together, using a regional “Detect and Protect” approach, to implement CRE prevention programs.

In addition to detailed data about the rise of CRE, the Vital Signs report details steps health care providers, CEOs and chief medical officers, state health departments and patients can take now to slow, and even stop, CRE before it becomes widespread throughout the country.



State-of-the-art 210,000 Sq. Ft. Facility to be Located in Denver Tech Center 


Denver, CO – October 24, 2013 – ViaWest, the leading colocation services provider in North America, announces its newest greenfield data center build, Compark, to be located in southeast Denver. The company will pursue Uptime Institute Tier IV design certification for the Compark data center, signifying its redundancy and fault-tolerant design. The 210,000-square-foot facility is ViaWest’s fifth data center in the Denver market. It is scheduled for completion in the first quarter of 2014 and further exemplifies ViaWest’s leadership in the data center solutions sector.

Recognized as a hotbed for innovation and entrepreneurial activity, Colorado is a growing hub for enterprise and technology companies. It is also a key state for firms seeking data center infrastructure in a low-risk geography to support production and disaster recovery environments. The Compark facility will meet both the in- and out-of-market demand ViaWest is seeing from existing and new clients that require high-end facilities for their IT infrastructures.

“As a Denver-based company for more than fourteen years, we are proud to expand our presence in this region to further serve our existing customers and meet the strong demand we’re seeing nationwide,” states Nancy Phillips , President and CEO for ViaWest. “Our dedication to delivering high-touch customer service and a growth path of IT capabilities continues to uniquely position us in the market. We are eager to grow our footprint with the addition of another industry-leading data center facility.”

“ViaWest is a key part of the Colorado technology ecosystem,” states Kristin Russell, CIO for the State of Colorado. "We are so pleased to see ViaWest continue to grow and strengthen its much-appreciated commitment to the IT community in Colorado. Their continued expansion is a strong indicator of the growth within Colorado’s technology sector."

Compark’s convenient location in southeast Denver will encompass 140,000 square feet of raised floor space, with the total facility to be built to 210,000 square feet. The facility will also be marked by an anticipated 1.2 Power Use Effectiveness (PUE) rating, one of the lowest in the industry. PUE ratings demonstrate highly efficient operations across power, cooling and other data center systems.

ViaWest Compark will offer data center infrastructure services and hybrid environments consisting of cloud computing, wholesale and retail colocation, managed services and compliance solutions. As experts in right-sizing IT architecture, ViaWest helps companies of all sizes by tailoring solutions that address their current requirements and that help them plan for future growth and the changing compliance landscape.

The company recently announced plans for another data center in Minneapolis, Minn., which will also be completed in the first quarter of 2014.  In addition, ViaWest opened its Lone Mountain Las Vegas data center in early 2013, the first Tier IV design-certified multi-tenant data center in North America. As the market leader in high-quality, efficient and fault-tolerant data center services, ViaWest will continue duplicating this successful strategy in key markets throughout the U.S. where it identifies a need for its local approach to meeting customer needs.

For more information about ViaWest, visit www.viawest.com.


About ViaWest

ViaWest is the leading colocation provider in North America. We enable businesses to leverage both their existing IT infrastructure and emerging cloud resources to deliver the right balance of cost, scalability and security. Our data center services include a comprehensive suite of fully compliant environments, premium wholesale and retail colocation, private and public clouds and managed services. For additional information on ViaWest, please visit www.viawest.com or call 1-877-448-9378. Follow ViaWest on  LinkedInTwitter or visit their YouTube channel.

October 23, 2013

Supply chain resilience

Lyndon Bird
Business Continuity Institute

In 2009 The Business Continuity Institute decided that more research was needed into the level of business disruption being caused by supply chain problems. The challenge we set ourselves was to provide data to help organizations develop and enhance resiliency within their supply chains. This work was done with the strong support of Zurich Insurance Services and in collaboration with the Chartered Institute of Purchasing and Supply.

Since then, this has become a regular annual survey and its findings have become increasingly influential to the business continuity, purchasing and supply and insurance communities. At BCM World 2013, the findings from the most recent survey will be announced and I will be leading a discussion on these alongside Nick Wildgoose of Zurich Insurance Services.

This is the first release of data from 2013 survey and those attending the session will be given a printed copy of the full report. Although the methodology used in 2013 was consistent with previous years, some additional questions were added.



Keeping your doors open for business is a concept that the Insurance Institute for Business & Home Safety (IBHS) has promoted for many years with its long standing popular business continuity planning toolkit.  Many of our website readers are familiar with this disaster preparedness planning tool.

As the anniversary of Hurricane Sandy approaches, our staff research team found that IBHS has just recently launched a free, online version of their business continuity planning toolkit —-entitled OFB-EZ™ (Open for Business-EZ).  This online version is a somewhat streamlined version which guides users through an easy process to create a recovery plan that will help even the smallest businesses recover after a disaster.

CIO — Social media can be a powerful marketing tool. But used the wrong way, social media sites can have a negative impact on your business -- costing you goodwill and prospective customers. So how can you create a positive impression of your business and/or your products on popular social media sites, such as Facebook, Twitter, LinkedIn, Google+ -- and avoid potentially costly social media blunders? CIO.com asked dozens of social media experts and managers to find out. Here are their top 15 picks for the most common social media mistakes businesses make and how to avoid them.



Hurricane Raymond is a category 3 hurricane, heading toward the Mexican states of Guerrero and Michoacán. Mexico’s Civil Protection agency has declared a red alert in three municipalities: one in Guerrero and two in Michoacán. Some preventative evacuations of at-risk communities have also been undertaken and school classes have been suspended. The Mexican Red Cross has put all of its delegations on alert and is in permanent contact with Mexico’s Civil Protection agency to continue monitoring the event. Some 15,000 food parcels, 3,000 hygiene kits, 1,000 kitchen kits and 500 home-cleaning kits have been pre-positioned close to the area.

There are currently 50 damage evaluation personnel in Acapulco, Mexico and 250 volunteers in the area. Along with rescue units, Mexican Red Cross staff and volunteers are supporting evacuations, as well as assisting at the shelters equipped for food delivery. Since Monday evening, rains have continued along the Pacific coast, causing water levels of some rivers to increase—but have not yet resulted in flooding.


Privileged access. Privileged users. These words should make us all uncomfortable at this point. While IT, management and users are all bombarded with and distracted by daily news of new malware attacks or software vulnerabilities, the more serious threat to network security and data integrity continues quietly: insider threats. Whether the initial intent is malicious or not, once the breach occurs, even if it is accidental, the damage is done.

So-called privileged users are a big part of the problem. Whether “privileged” because they are power users of some sort or have reached that rank through a different path, or are “privileged” because their access was never restricted through an oversight, the temptation to access data not necessary to their daily tasks proves too tempting to users on a regular basis. IT is not exempt from that group, either. Results from BeyondTrust’s recent survey, “Privilege Gone Wild,” for example, show that in many companies, controls on access to data are still lacking, or easily circumvented. The responses from 265 IT decision makers across a variety of industries are disheartening:



When it comes to data silos, nobody does it quite as well as the government.

This makes government agencies the butt of a lot of jokes, but there are actually some pretty good reasons for these silos.

First, most government agencies have been around for nearly 100 years and counting. Second, these agencies have usually grown through Congressional action, which can by act establish a whole new division to support new services.



We are about to kickoff our next Forrester Wave on web content security.  The inclusion criteria for vendor prequalification will be sent out within the next two weeks. We will be focusing on both traditional web gateways as well as the hybrid and SaaS delivery models. What does this mean for you?

  • Vendors:  If you feel that your solution applies to this Wave, please contact us and let us know that you'd like to be sent the prequalification survey.  We will be limiting the number of vendors participating in this evaluation. 
  • Enterprises:  If you would like to provide us feedback on your experience with web content security solutions and vendors, we would love to hear from you.  We plan to leverage your feedback for evaluation criteria as well as score weighting.  

Please contact Kelley Mak (kmak at forrester.com) if you are interested in participating.   We expect this Wave will publish in the Spring of 2014. (Fine print: This is a publication estimate and this date is subject to change.)