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Winter Journal

Volume 28, Issue 1

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Jon Seals

Weather forecasters predict a less active than normal 2014 Atlantic hurricane season, but it only takes one bad storm to cause immense destruction. To prepare for that possibility, one coastal community, Belmar, N.J., is now relying on social media to alert, interact and stay in touch with its residents.

Belmar realized the effectiveness of social media as an emergency communications channel during Hurricane Sandy, which battered the community of nearly 6,000 residents in October 2012. According to a new analysis in a new Frost & Sullivan report, ‘Using Social Media in Disaster Planning and Response’, the effective engagement of social media during the hurricane generated nearly $750,000 in donations and supplies for the community.

During Hurricane Sandy, social media filled the gaps when residents could not get through on other channels and allowed residents to engage with officials. Belmar, in particular, utilizes social media to warn and inform residents about both smaller and larger disruptive events such as, such as ice and snow storms, thunderstorms and downed power lines.

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http://www.continuitycentral.com/news07241.html

Organizations around the world lose an estimated 5 percent of their annual revenues to occupational fraud, according to a survey of Certified Fraud Examiners (CFEs) who investigated cases between January 2012 and December 2013. Applied to the estimated 2013 Gross World Product, this figure translates to a potential total fraud loss of more than USD 3.7 trillion.

Based upon the findings in its 2014 Report to the Nations on Occupational Fraud & Abuse, the Association of Certified Fraud Examiners (ACFE) presents five of the top lessons business owners, directors and managers should heed to be better protected from the risk of fraud:

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http://www.continuitycentral.com/news07244.html

When disaster strikes, keep calm and march on!! Sometimes it’s not always that easy and in a real situation you really do need to carry on; if you don’t, you’re done! Over! Caput! Even with the numerous disasters occurring in the world – some man-made some natural in nature – there are still many organizations that would rather take their chances with fate than invest in a Disaster Response / Emergency Response / Business Continuity Management program. When disaster does strike, these organizations are left empty handed. With no plans or processes in place to respond to the situation they must ‘wing it’ if they’re to continue staying in business – or attempt to stay in business.


So what should organizations consider and focus on if they are caught in a serious situation and they don’t have a BCM/DR program in place?

What do they need to do to try to get some level of coordination in response, restoration, recovery and resumption efforts? Below are some tips for how leaders need to view the predicament they find themselves in; a disaster/crisis with no BCM/DR program or plan in place.

...

http://stoneroad.wordpress.com/2014/06/08/10-tips-to-remember-when-you-dont-have-a-disaster-planand-disaster-strikes/

If you don’t have to implement master data management (MDM), then don’t. That’s the surprising advice given by Forrester MDM and data expert, Michele Goetz.

I’ll be honest, I can’t recall anyone having said that previously. In fact, the general assumption, from vendors to analysts to authors, has been that if you have master data, you need MDM.

If you’re unfamiliar, MDM is a discipline and a technology that sets in a separate layer from your data storage and applications. As a discipline, MDM requires you to establish rules about things like which data to overwrite and which to accept as the “golden copy.” That’s the role of MDM: to establish a trusted version of your master data, to which other systems can defer.

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http://www.itbusinessedge.com/blogs/integration/think-master-data-management-is-a-must-do-its-not-warns-expert.html

CIO — The desire to make better decisions faster is one of the fundamental drivers of new big data analytics technologies and a general push toward data-driven decision-making. But the relationship between data and intuition — the old 'gut feeling' — is a complicated one, says Peter Swabey, senior editor, technology at the Economist Intelligence Unit (EIU), the research and analysis division of The Economist Group.

"They both play a role," Swabey says. "The process of developing data is the process of trying to identify what the true state is. In identifying that, your intuition could be a useful guide."

In an effort to better understand how business decisions are made, predictive analytics firm Applied Predictive Technologies (APT) asked the EIU to conduct a study, resulting in a report released this week: Decisive action: How businesses make decisions and how they could do it better.

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http://www.cio.com/article/753821/Even_Data_Driven_Businesses_Should_Cultivate_Intuition

I wrote in a previous post about a data center survey that found that CEOs, not CIOs, are the ones who most frequently make data center-related purchasing decisions. I noted that I wasn’t particularly surprised by that finding, but there was another finding in the same survey that did surprise me: A whopping 61 percent of the companies surveyed don’t measure their power usage effectiveness, or PUE.

I discussed that finding with Matt Miszewski, senior vice president of sales and marketing at Digital Realty, the data center operations services provider that commissioned the survey. I recognize that measuring PUE isn’t the be-all and end-all of advancing green data center operations, but the number of companies that don’t bother to measure it still seemed awfully high to me. I asked Miszewski if he was surprised by the finding, and to what he attributes the lack of focus in this area. His response:

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http://www.itbusinessedge.com/blogs/from-under-the-rug/is-interest-in-green-data-center-operations-waning.html

With June 1 signaling the official start of the 2014 Atlantic Hurricane Season, all eyes are on the North Atlantic Ocean, Caribbean Sea and the Gulf of Mexico for the development of tropical storms. Fortunately, conditions for a cyclone are currently unfavorable and there’s no sign of imminent risk. But, that may not be the case for long.

In its 2014 Atlantic Hurricane Season outlook issued May 22, the National Oceanic and Atmospheric Administration’s (NOAA) Climate Prediction Center forecasted near-normal or below-normal activity with 8-13 named storms, 3-6 actual hurricanes, and 1-2 major hurricanes. Most will not take place until the peak of the season, which for the Atlantic Basin, runs from August through October. The greatest risk of cyclone development typically comes in early to mid-September.

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http://www.sendwordnow.com/Company/BlogPost/hurricane-preparedness

Hybrid Storage Solutions With Tiering and Replication Services Deliver Performance and Data Protection for Customers

LONGMONT, Colo. – Dot Hill Systems Corp. (Nasdaq:HILL), a trusted supplier of innovative enterprise class storage systems, today announced it has signed a reseller agreement with VMsources Group, Inc., a solution provider specializing in infrastructure virtualization services. VMsources is currently deploying multiple Dot Hill AssuredSAN™ Pro 5000 real-time tiering solutions to address the demanding, dynamic storage requirements of VMware environments.

VMsources specializes in designing custom VMware vSphere environments to suit clients' specific needs. VMsources addresses these environments by delivering tiered storage area network solutions that perform better, cost less and provide plenty of capacity. The company uses VMware Certified Professional (VCP) consultants to provide fresh and unbiased insights into storage and network solutions for clients throughout the United States.

"We have been implementing Dot Hill AssuredSAN Pro 5000 Series solutions with great success at a number of local school districts, universities and financial services companies, as well as in our own data center," said Andrew Schaeffer, president of VMsources. "With real-time, autonomic tiering for dynamic workloads, such as those found in VMware environments, an easy-to-use interface and the ability to mix different drive types, the AssuredSAN Pro 5000 allows us to provide superior solutions and service for our customers."

"With a heavy focus on consulting and training, we expect VMsources will help us keep momentum going for our AssuredSAN Pro 5000 Series, and broaden our customer base in VMware environments," said Brad Painter, vice president of channel sales, Dot Hill. "Given VMsources has AssuredSAN Pro 5000 units installed onsite at their data center, the company is well equipped to provide remote replication services for its customer base, ensuring enhanced data protection and disaster recovery."

Smith Affiliated Capital, an investment advisory firm and VMsources customer, has implemented the Dot Hill AssuredSAN Pro. "Dot Hill's AssuredSAN Pro 5000's RealStor software manages our data in real time, and has significantly improved storage performance and network responsiveness," said John K. Smith, chief operating officer, Smith Affiliated Capital. "We can't afford any down time in our business, and thanks to the remote replication capabilities supported by Dot Hill and VMsources, our data is secure and available 24-7."

Through its award-winning Dot Hill Connections Partner Program and AssuredSAN solutions, Dot Hill enables the company's growing base of resellers to build successful storage businesses by solving many critical problems for their customers—managing storage growth, creating responsive virtual infrastructures, reducing operating expenses, and deploying new applications. The Dot Hill partner program has been selected as a 5-Star Winner in the CRN Partner Program Guide for five consecutive years.

AssuredSAN Pro 5000 Series Provides Seriously Smart Storage for VMware Environments

The AssuredSAN Pro 5000 Series features seriously smart RealStor™ software that responds to dynamically changing data without human intervention or policy settings. RealStor software takes tiered storage in a hybrid array to a new level—beyond other tiered storage systems that rely on off-hours batch migration, and into a new era of autonomic, real-time tiering.

The AssuredSAN Pro 5000 Series offers distinct advantages over solid-state disks (SSDs) used in a read-cache configuration. With RealStor autonomic tiering, "hot" data is moved into the SSD tier to enable consistently fast access. This contrasts with most read-cache implementations that rely on a simplistic algorithm to optimize read-performance and lack intelligence to migrate cold data to more cost-effective storage tiers. Dot Hill's RealStor software detects priorities within the data set and delivers faster I/O immediately.

About Dot Hill

Leveraging its proprietary Assured family of storage solutions, Dot Hill solves many of today's most challenging storage problems - helping IT to improve performance, increase availability, simplify operations, and reduce costs. Dot Hill's solutions combine breakthrough software with the industry's most flexible and extensive hardware platform and automated management to deliver best-in-class solutions. Headquartered in Longmont, Colo., Dot Hill has offices and/or representatives in China, Germany, India, Japan, Singapore, the United Kingdom, and the United States.

For more information, visit us at www.dothill.com.

ASHTEAD, UK – Homerton University Hospital NHS Foundation Trust (Homerton) in east London has selected BridgeHead Software (BridgeHead), the specialist Healthcare Data Management company, to implement its Vendor Neutral Archive (VNA) for a comprehensive pan-organisational image management strategy, prior to its selection of a replacement PACS imaging system.

The BridgeHead VNA gives Homerton complete flexibility and neutrality on its ‘yet to be determined’ PACS as well as its underlying storage infrastructure. BridgeHead’s VNA also enables the Trust to take a more strategic approach to its data management, enabling it to more efficiently locate and share all patient data with multiple clinical teams across multiple healthcare departments.

Triggered by the imminent ending of its national PACS contract – June 2014 and fully decommissioned by 2015 – Homerton needed to review its long-term PACS strategy and decided upon the BridgeHead VNA as its primary data repository, initially used for radiology images, but with the intention of expanding the solution to manage images from other departments within the hospital.

Dzinja Kabambe, Head of Strategic IT Projects at Homerton, explains: “Homerton does a lot of work with neighbouring Trusts – we share clinicians, have joint patients and we are also closely aligned to social services and other third party care providers. As such, our solution had to facilitate better sharing of data between all of our stakeholders. We had several options, namely do we select a PACS solution with ‘bundled’ image management capability, or do we separate our image management from the PACS altogether and opt for a VNA solution? We decided on the latter because we wanted to de-risk our impending PACS replacement. BridgeHead’s VNA provides us with total PACS neutrality as, due to its vendor agnosticism, it is able to work with all major PACS providers in the UK. This means we will have the flexibility to make an objective decision about what PACS solution is right for us as an organisation.”

At the same time as its radiology PACS contract was coming to an end, Homerton needed to consider its data management strategy for other departments, namely cardiology and fertility, the latter taking referrals from across London and surrounding areas.

Dzinja continues: “We had a policy of keeping everything available all of the time on our primary storage environment and this was starting to have significant cost implications; there were also some specific storage related problems within our cardiology department which led to time consuming workarounds for the IT department to keep relevant images available. A strategy of keeping everything on fast local hardware all of the time is not sustainable. We needed to be far more strategic and BridgeHead’s VNA allows us to take a more objective view of our data. Now, less critical data, i.e. images and reports from patients discharged more than six months ago for example, can be moved to less expensive storage, or even out to the cloud with integrity and availability still intact.”

In addition to its requirement for vendor neutrality and the adoption of a tiered architecture capability, Homerton needed its VNA to support its wider Disaster Recovery (DR) strategy. Homerton, traditionally, has always had two data centres on site. However, given it is now running services within the community beyond the hospital site, even if the facility went down, it needs to be able to remain operational. BridgeHead’s VNA will now move data between systems and the hospital’s cloud environment. As such, if one site goes down, the VNA can be used to recall the data that is required and ensure that services to the community and its patients can continue.

Homerton also wanted its VNA to extend to other imaging specialties and departments, as well as handle other file types beyond imaging, so that clinicians can view all of the documentation they need for the diagnosis and treatment of a patient all from one system.

Dzinja concludes: “Whilst no decisions have been made about what additional data will be handled by the VNA, for Homerton we needed the flexibility and reassurance that it could become an organisational, cross departmental repository for all types of information delivered in a financially predictable way and not just an ever increasing bill. BridgeHead gives us that ability to plan for growth of the system in a coherent and transparent manner.”

Jim Beagle, CEO, BridgeHead Software comments: “I applaud Homerton for their strategic vision and their acknowledgement that a true vendor neutral archive can act as a key enabler to sharing information and improved cost efficiency, thereby supporting the drive for better patient care. The BridgeHead team looks forward to working with them on this project and ensuring its success.”

Interactive resources

Healthcare Data Management (HDM) Brochure

VNA Image Availability Whitepaper

What Should the NHS Expect from a VNA Whitepaper

About BridgeHead Healthcare Data Management (HDM) Solution

BridgeHead’s VNA is part of its Healthcare Data Management (HDM) Solution that enables hospitals to efficiently manage all of their systems and data, within one environment. BridgeHead’s HDM offers a VNA for DICOM images and a compatible archive for non-DICOM files, featuring a rich policy engine used for Information Lifecycle Management (ILM), and controlling features like encryption and compression. BridgeHead’s HDM also offers comprehensive protection of all manner of data found within healthcare environments, from medical images, scanned patient documents, and patient notes, through to email, PDFs and other office type files.

About BridgeHead Software

With 20 years’ experience in data and storage management, BridgeHead Software is trusted by over 1,000 hospitals worldwide. Today, BridgeHead Software helps healthcare facilities overcome challenges stemming from rising data volumes and increasing storage costs while delivering peace of mind around how to store, protect and share clinical and administrative information.

BridgeHead’s Healthcare Data Management solutions are designed to work with any hospital’s chosen applications and storage hardware, regardless of vendor, providing greater choice, flexibility and control over the way data is managed, now and in the future. For more information, visit http://www.bridgeheadsoftware.com or follow on Twitter at @BridgeHeadHDM.

For more information

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Department of Business, Innovation & Skills Minister, Right Hon David Willetts MP, has announced the certification framework for Cyber Essentials, the governments new initiative aimed at creating a minimum expected capability for cyber security.  

The Cyber Essentials Scheme (CES), announced in April, helps businesses  by clearly detailing five basic cyber controls that can be cost effectively implemented in most businesses and demonstrate the minimum that should be in place to combat crime and disruption.  

David Willets said “The recent GOZeuS and CryptoLocker attacks, as well as the Ebay hack, shows how far cyber-criminals will go to steal people’s financial details, and we absolutely cannot afford to be complacent.”

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http://www.continuityforum.org/content/news/178023/government-sets-bar-cyber-risk-cyber-essentials