The Continuity Logic customized demo provides an opportunity for qualifying organizations to evaluate Frontline Live 5™, with their plans, desired controls, policies, and procedures. This first-of-its-kind system for both business continuity and many other areas of Governance, Operational Risk and Compliance (GRC) is powerful, but often best viewed with some of your familiar plans, data and templates.


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Volume 28, Issue 4

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Jon Seals

Thousands of controversial .sucks domains emerged from their sunrise period on Sunday 21st June and became available to the general public. But just 20 percent of the UK’s top brands have snapped them up, leaving the rest in danger from online trolls , according to domain name registrar 34SP.com. 80 percent of the leading 100 UK brands are yet to register the top level domains (TLDs) that pose a reputational threat.

Vodafone, Barclays, ASDA, and ASOS are some of the more cautious UK brands to purchase the controversial domains released by Canadian domain registrar, Vox Populi, before they fell into the wrong hands. Vodafone, Barclays, Lloyds, and Nationwide have gone as far as to splash out on .sucks domains under a variety of versions of their brand terms or well-known phrases.

US brands were vocal when preregistering the domains whilst they were in their sunrise period and only available to trademarked holders, with Taylor Swift, Kevin Spacey, and Microsoft all saying they’d bought them. And a similar response was anticipated by 34SP.com for UK brands once the TLDs were available to the general public.



New Ponemon research, highlighting that UK businesses are unable to determine the risk to 58 percent of the confidential data stored in the cloud and 28 percent of the sensitive information held on premise, has been published.

The study, supported by Informatica Corporation, explored how UK organizations are approaching data security, and reveals that businesses are failing to identify sensitive or confidential information.

Less than half (45 percent) have a common process in place for discovering and classifying the sensitive or confidential data on premise and only a quarter have a process in place for data in the cloud.

As information continues to proliferate, not knowing where sensitive or confidential data resides is one of the biggest concerns for 55 percent of IT and IT security practitioners.



WASHINGTON — The Foreign Intelligence Surveillance Court ruled late Monday that the National Security Agency may temporarily resume its once-secret program that systematically collects records of Americans’ domestic phone calls in bulk.

But the American Civil Liberties Union said Tuesday that it would ask the United States Court of Appeals for the Second Circuit, which had ruled that the surveillance program was illegal, to issue an injunction to halt the program, setting up a potential conflict between the two courts.

The program lapsed on June 1, when a law on which it was based, Section 215 of the USA Patriot Act, expired. Congress revived that provision on June 2 with a bill called the USA Freedom Act, which said the provision could not be used for bulk collection after six months.

The six-month period was intended to give intelligence agencies time to move to a new system in which the phone records — which include information like phone numbers and the duration of calls but not the contents of conversations — would stay in the hands of phone companies. Under those rules, the agency would still be able to gain access to the records to analyze links between callers and suspected terrorists.



Over the past few years, there has been skyrocketing growth in the use of social media to get the word out during emergency situations. From fires to disease outbreaks to police shootings, more and more people turn to Twitter, Facebook or other social media sites to get the latest updates on incidents from reliable sources and "friends."

Earlier this year, Emergency Management magazine ran a story titled: Can You Make Disaster Information Go Viral? In that piece, new efforts were highlighted to improve the reliability of emergency communications using social media during man-made and natural disasters.

I applaud these social media efforts, and this emergency management communications trend has been a very good thing up to this point. But dark clouds are on the horizon. And soon, maybe you'll need to hold-off on that retweet.



Longtime Postgres champion to launch new database-as-a-service with EDB's Postgres Plus on OpenStack


BEDFORD, Mass. EnterpriseDB (EDB), the leading provider of enterprise-class Postgres products and database compatibility solutions, today announced a partnership with the technology services subsidiary of KT Corp., one of the largest telecommunications providers in South Korea. The partnership calls for the two companies to launch a new database-as-a-service offering featuring EDB's Postgres Plus Advanced Server on KT's uCloud cloud computing environment.


Advancing cloud computing has become a priority in Korea, where the government is officially supporting the expansion of cloud infrastructures with financial and legislative backing. In March 2015, the Korean government passed the Act on Promotion of Cloud Computing and User Protection, known simply as the "Cloud Act", to identify the cloud as key to innovation and operational efficiency while encouraging public agencies to implement cloud services.


The partnership agreement brings EDB and KT DS together. KT DS is the KT Corp. subsidiary that oversees technology across all of KT Corp., a long-time EDB customer and champion of open source PostgreSQL. EDB Postgres Plus powers multiple mission-critical workloads at KT and the company's engineers contribute to the PostgreSQL open source project. That KT would turn to EDB for the database in its new cloud service follows years of collaboration on-premises and illustrates the progression toward the cloud with Postgres that many organizations are making.


"KT was a proving ground in Korea for Postgres Plus to power mission-critical, high-volume workloads," said Ed Boyajian, CEO of EnterpriseDB. "They are now leading enterprise and government users to the future with their uCloud and together we're building on our years of partnership to play a role as cloud computing expands across Korea."


"Our long and successful partnership with EnterpriseDB with on-premises deployments in our own infrastructure made EDB's Postgres Plus the obvious choice when we selected a cloud partner for our uCloud," said Seunghye Sohn, Senior Vice President of KT DS.


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About EnterpriseDB Corporation
EnterpriseDB is the leading worldwide provider of Postgres software and services that enable enterprises to reduce their reliance on costly traditional solutions and slash their database spend by 80% or more. With powerful performance and security enhancements for PostgreSQL, sophisticated management tools for global deployments and database compatibility for Oracle, EnterpriseDB software supports both mission and non-mission critical enterprise applications. More than 2,700 enterprises, governments and other organizations worldwide use EnterpriseDB software, support, training and professional services to integrate open source software into their existing data infrastructures. Based in Bedford, MA, EnterpriseDB is backed by private investors.

The Trust will initially migrate 2.5 million documents


MAIDENHEAD, U.K. Alfresco Software, a leading provider of modern Enterprise Content Management (ECM) and Business Process Management (BPM) software, has announced that Sussex Partnership NHS Foundation Trust will deploy its Alfresco One ECM software.


Sussex Partnership NHS Foundation Trust provides NHS care and treatment for people living in southeast England. Care is provided in people's homes, in specialist clinics, hospitals, GP surgeries and prisons. Services are aimed at children, young people and adults of all ages and many are provided in partnership.


The Trust had been seeking a suitable solution for storing and managing documents, images, video and other content within the Trust. The solution also needed to integrate with Carenotes, the system that will be used as the Trust's Electronic Patient Record System, to hold uploaded content such as patient documents.


Following a thorough evaluation of a number of leading Enterprise Content Management Systems, Alfresco's open source solution was identified as the most appropriate choice, being scalable and flexible enough to meet the needs of the Trust now and in the future.


"We always evaluate open source solutions alongside proprietary, as we believe they can offer greater flexibility, better value for money and are easier to integrate. We chose Alfresco because it appears to have all the functionality we need both now and for the future," commented Theresa Jones, Head of IT Solutions, Sussex Partnership NHS Foundation Trust.


As a hybrid on-premise and cloud system, Alfresco One is a secure, customisable, user-friendly ECM solution that integrates with any existing software and enables up-to-date documents to be accessed from any location.


The Trust took a decision to use Alfresco One as a headless repository, eliminating the need for training and integrating seamlessly into the familiar user interface of Carenotes. This would make the transition as straightforward for users as possible. 


By bringing all documents from the Trust's key clinical systems into a single repository using Alfresco One, staff will benefit from a streamlined process with more accurate indexing of documents, and a reduction in the time spent looking for documents. Clinicians will be able to respond to patients' needs in a timely manner, ultimately allowing the Trust to deliver better patient care.


Alfresco One will put clinical content right at staff fingertips, when they need it, reducing the time spent retrieving documentation and increasing the time available to spend with patients.


The implementation process will be happening in stages, with the Trust initially migrating 2.5 million documents that are currently residing in the electronic patient record system.


Following the successful migration of the existing records, the Trust will embark on a digitisation project, to scan and store the latest volume of all current paper clinical records, in line with NHS England's wider digital roadmap and paperless 2018 commitments.


The next stage of the project's lifecycle will be to extend the content management capabilities to include non-clinical systems, such as HR and administration.


Using Alfresco's cloud solution, the Trust can extend the capabilities of the content management platform to partner organisations outside of the corporate network, but do so in a way that is safe and secure.


Jean van Vuuren, Head of Healthcare UK, Alfresco comments, "In the NHS, it's crucial that staff can access the information they need wherever they are and whenever they want. Modern enterprise content management solutions like Alfresco One give organisations that flexibility, along with the security measures needed to meet stringent regulatory and compliance requirements."


About Alfresco
Alfresco provides modern enterprise content management (ECM) software built on open standards that enables organizations to unlock the power of their business-critical content. With the controls that IT demands and the simplicity that end users love, Alfresco's open source technology enables global organizations to collaborate more effectively across cloud, mobile, hybrid and on-premise environments. Innovating at the intersection of content, collaboration and business process, Alfresco manages over seven billion documents, powering the daily tasks of more than 11 million users worldwide. Select Alfresco customers include: Amnesty International, Cisco, DAB Bank, FOX, NASA, PGA Tour, and Sony Entertainment. Founded in 2005, Alfresco's UK headquarters are in Maidenhead, UK with U.S. headquarters in San Mateo, CA. Please visit us at www.alfresco.com.

TRUMBULL, Conn. – HPOne today announced the availability of its Stars Solutions program which supports Medicare Advantage plans as they strive to improve their quality of care, as reflected in their CMS Star Ratings.

HPOne Logo.

"The HPOne program enables executives at Medicare Advantage plans to close care gaps and improve medication adherence, leading to an improvement in their performance relative to Star Ratings," said Bill Stapleton, founder and CEO of HPOne. "We are committed to helping insurers achieve performance improvements, and our pricing takes into account whether our clients have improved their targeted Star measures relative to CMS cut points."

The HPOne solution is unique because it centers on a connection with the health plan member, backed by state of the art technology in data analytics and CRM. HPOne-trained Care Coordinators reach out to members in targeted outreach campaigns, helping members to make appointments for necessary screenings and tests and to adhere to prescribed medications.  Through partnerships with leading data analytics firms, HPOne works with health plan clients to create accurate patient call lists with a full complement of information to facilitate dialogue. HPOne's state of the art CRM system enables Care Coordinators to record key information at the point of contact, such as the catalyst for care.

Underlying the effectiveness of the program is HPOne's expertise in working with members over the phone. In 2014 the company handled over 500,000 calls, from helping seniors navigate the often complicated process of choosing the right health plan to onboarding and retention calls on behalf of national and regional carriers. Through its comprehensive Secret Shopper program, the company assists health plans in configuring their call center operations to achieve 5 Star performance relative to the Centers for Medicare and Medicaid Services (CMS) guidelines for call center performance.

HPOne's Stars Solutions helps insurers address the key factors that CMS uses to determine Star ratings for insurers' Medicare plans. The company creates a customized approach for each client, focusing on data analytics, consumer outreach and outcomes intelligence. 

  • Four customizable modules of Stars Measures – Insurers can utilize a combination of the following for targeted outreach campaigns to their members: preventive and screening (including flu vaccines and breast cancer screenings); diabetes (including medication adherence and blood sugar control); member experience (access to care and customer service); and pharmacy (high risk medication and prescription adherence).
  • Member- and patient-focused outreach – While outbound calling is at the core of its outreach programs, HPOne uses a full complement of outreach media and methods including phone and email campaigns, direct mail, and text messaging and can augment the contact strategy with carrier-specific incentives for targeted populations.
  • Care coordination – HPOne provides insurers with the level of support they need to help their members get access to high quality, effective care by addressing both individual barriers to care as well as working with physicians practice groups whose members are not meeting care guidelines.
  • Outcomes analysis – Weekly outcomes reporting keeps insurers up to date on their progress towards established goals for specific Star measures. The HPOne program also uses the opportunity of member interactions to create robust member profiles, laying the groundwork for improving the overall quality of care across multiple Star measures.

For more information on HPOne's Stars Solutions, visit http://www.healthplanone.com/stars-solutions.aspx.

TNS - While it's not the sort of threat we would immediately associate with the phrase "homeland security," New York's preparedness teams are hatching plans for the potential arrival of an avian flu that has already wiped out more than 40 million chickens in the Midwest.

Several weeks ago, officials announced that this year's State Fair and county celebrations wouldn't include poultry exhibits. In addition, there will be added inspection of poultry from out of state, and additional inspectors deployed to the handful of live bird markets that serve the burgeoning immigrant groups in New York City.

"We do not have an avian flu outbreak at this time, but we are planning for one," said Kelly Nilsson, an emergency preparedness and planning manager for the state Department of Agriculture and Markets.



AUSTIN, Texas – State and federal dollars are flowing into Texas communities recovering from the May 4 through June 19 storms, straight-line winds, tornadoes and floods.

To date, more than $137 million in state and federal grants, U.S. Small Business Administration (SBA) low-interest disaster loans, and National Flood Insurance Program claims have been approved and/or paid to Texans.

The Texas Division of Emergency Management (TDEM) and the Federal Emergency Management Agency (FEMA), partners in the state’s recovery, provide the following summary of disaster assistance efforts as of June 30:

        NUMBER            ACTIVITY

  • $75.9 million         NFIP Flood claims paid to Texans since May 4
  • $27.7 million        SBA low-interest disaster loans
  • $34.1 million        Housing, Other Needs Grants
  • 22,158                  Total FEMA Registrations
  • 16,544                  Home inspections completed
  • 8,380                    National Flood Insurance Program claims to date 
  • 1,846                    Visits to Disaster Recovery Centers
  • 800                      Number of federal workers in Texas assisting with disaster recovery
  • 264                      Billboard and outdoor electronic signs displaying FEMA information
  • 58                       Number of counties designated for Public Assistance
  • 31                       Number of counties designated for Individual Assistance
  • 25                      Fixed and mobile disaster recovery and mobile registration intake centers

The deadline to register with FEMA is July 28. To register for assistance, Texans can apply online at www.disasterassistance.gov. or by calling 800-621-3362, (TTY) 800-462-7585 for the speech- and hearing-impaired. Both numbers are available from 7 a.m. to 10 p.m. local time daily, until further notice. More information is available online at www.fema.gov or at www.txdps.state.tx.us/dem.


Disaster recovery assistance is available without regard to race, color, religion, nationality, sex, age, disability, English proficiency or economic status.  If you or someone you know has been discriminated against, call FEMA toll-free at 800-621-FEMA (3362). For TTY, call 800-462-7585.

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards.  Follow us on Twitter at https://twitter.com/femaregion6.

The SBA is the federal government’s primary source of money for the long-term rebuilding of disaster-damaged private property. SBA helps businesses of all sizes, private non-profit organizations, homeowners and renters fund repairs or rebuilding efforts and cover the cost of replacing lost or disaster-damaged personal property. These disaster loans cover losses not fully compensated by insurance or other recoveries and do not duplicate benefits of other agencies or organizations. For more information, applicants may contact SBA’s Disaster Assistance Customer Service Center by calling 800-659-2955, emailing disastercustomerservice@sba.gov, or visiting SBA’s website at www.sba.gov/disaster. Deaf and hard-of-hearing individuals may call 800-877-8339.

FEMA’s temporary housing assistance and grants for childcare, medical, dental expenses and/or funeral expenses do not require individuals to apply for an SBA loan. However, those who receive SBA loan applications must submit them to SBA to be eligible for assistance that covers personal property, transportation, vehicle repair or replacement, and moving and storage expenses.

Visit www.fema.gov/texas-disaster-mitigation for publications and reference material on rebuilding and repairing safer and stronger.

Recently, I checked out all the iOS apps available from my home state, Kentucky.  I wasn’t impressed.

The parks system has a nice app — the same one available for other states, thanks to a private company. In fact, all of the apps I found were actually produced by private companies, and even so, they were pretty unimpressive. Tourism, for example, has collaborated on an app that basically gives you a .pdf of its main publication.

If mobile apps are the Internet in small, Kentucky seems to be making the same mistakes I saw it make back in 2000, when it was building a web presence. There’s no clear strategy of prioritizing critical services first.