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Volume 29, Issue 5

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Jon Seals

Jon Seals

A message360° native Integration is now available, and can be found in the Zoho marketplace

FOOTHILL RANCH, Calif.  – Ytel, a cloud communications company, announced today its new partnership with Zoho CRM. With over3,500 employees and 6 locations worldwide, Zoho is recognized as one of the leading CRMs on the market. Now available to Zoho customers is text messaging functionality through a native integration with message360°. A Ytel solution, message360° is a Cloud Communications API that integrates Voice, Text, Email, and Direct Mail functionality into any web-based application.

“Zoho was the perfect partner for us because of their customers’ needs,” said Nick Newsom, CEO at Ytel. “Communication is, and will always be, high priority for businesses and we are helping Zoho provide multi-channel capabilities to their customers.”

"We want our customers to get the most out of Zoho, which is why we launched Zoho Marketplace. Here, businesses can choose from a broad range of powerful extensions that increase the capabilities of Zoho products and help businesses be more efficient and productive,” said Raju Vegesna, Chief Evangelist at Zoho. "Extensions such as message360° connect seamlessly with Zoho products, ensuring a smooth user experience. We are happy to feature message360° on Zoho Marketplace, and believe that it would be valuable for our customers.”

Found in the Zoho marketplace, the message360° extension will allow customers to engage in more personal, two-way conversations through text messaging. Key features of this extension include:

-          The ability to send text messages to contacts

-          Creation and management of custom text message templates

-          History tracking and scheduling of  bulk text message campaigns

There is no cost to start using the message360° extension andZoho customers get $10 in API credits to get started.

To learn more about the message360° extension in the Zoho Marketplace click here.

To learn more about message360°, click here.


About Ytel (www.ytel.com)

Ytel® specializes in cloud-based B2B communications solutions, powering modern communications through voice, text, email and direct mail. Its SaaS-based offerings include Cloud Contact Center®, message360°®, and sipPro™. Ytel supports billions of outbound and inbound interactions, on a company owned network, for the primary purpose of increasing revenue and maximizing efficiency for clients.

 

About Zoho (www.zoho.com)

Zoho is THE operating system for business - a single cloud platform with all the necessary applications to run a business entirely from the cloud. Businesses can acquire and manage customers using Zoho's marketing, sales and customer support applications - Campaigns, CRM and Desk - and can then empower employees to create, store and distribute content on the cloud with Zoho's productivity and collaboration applications - Office, Mail and Docs. Additionally, businesses can run their own operations on Zoho's finance and human resources applications - Books, People and Recruit.

More than 20 million users around the world across hundreds of thousands of companies rely on Zoho every day to run their businesses - including Zoho itself. A business can choose to run the entire Zoho suite or just a single application. Zoho applications are available directly through zoho.com, or through an ecosystem of hundreds of worldwide Zoho partners.

Zoho is a division of Zoho Corp., a privately-held and consistently profitable company, with more than 4,000 employees. Zoho is headquartered in Pleasanton, CA with international headquarters in Chennai, India and offices in Austin, London, Yokohama and Beijing. For more information, please visithttp://www.zoho.com.

CLAIM: Complete Location Analysis and Information Management

PLANO, Texas – HailStrike™, the national leader in weather forensics, proudly announces yet another first-ever innovative service for the claims, restoration and construction industries: CLAIM™ [Complete Location Analysis & Information Management]. This new management system brings together several powerful tools from HailStrike, including: hail sto­­rm history, color coded hail activity maps, general property information, owner details, custom reminders, local demographic information, roof measurement tool with job cost and estimations, and HailStrike's own radar-based multi-site monitoring. HailStrike is also introducing a unique tool called StormCompass™ which shows an average of storm directions that have impacted the selected property in the past.

With each CLAIM™ location you enter, you have the option to specify details about the property owner, insurance carrier and claim information. You can also set reminders and specify hail monitoring for the location for instant notification of future hail activity. With a logically laid out graphical user interface, users can notate, arrange, prioritize, edit and save your projects for future reference.

Christy Cook, Chief Operating Officer at CClaim Consulting, LLC in Frisco, Texas recently commented of the new tool: "... With [HailStrike's] newly added CLAIM™ feature, I can search a specific site and zero in on the exact address, measure the roof, price out the job, analyze the storm history with data and visuals, color code it to match my internal process, setup and alerts AND track all of my owner's contact and claim information."

HailStrike is the "go to" resource for professionals needing to research storm activity and also create custom alerts to send instant notification when hail activity is detected. Daron Sneed, CEO and Founder of HailStrike says: "With the new CLAIM™ system, we have brought all of those powerful tools together in a single window that allows users to completely manage their claim from head to toe. This new tool is another industry first and is fully supported with training and instructional videos."

CLAIM™ also has a unique tool for quickly measuring roof tops. The Roof Area measurement tool can be used to estimate the area and cost of a project. All of your data is saved in your online account as long as it remains active.

Christy Cook continues: "As a consultant to property owners regarding storm claims, HailStrike is the first reporting site I turn towards to research and validate storm activity and they continue to raise the bar in providing unique features to help us run our business and give us an edge no other storm site does."

Founded in 2011, HailStrike's parent Dynamic Weather Solutions (DWS) is a revolutionary advanced weather forensics company offering the most innovative and cross-referenced analytic data available in the historical storm market today. Contact DWS/HailStrike regarding bulk pricing, corporate discounts, and complete integration of OneSite™ Reports into your claims, repair, or contracting management system.

New name for high growth cloud services company coincides with impending launch of latest G-Cloud iteration, G-Cloud 8

 

LONDON – Skyscape Cloud Services Limited, the easy to adopt, easy to use and easy to leave assured cloud services company, has today renamed and relaunched as UKCloud Ltd (www.ukcloud.com), to reinforce the company’s exclusive focus on supporting the UK public sector in the digital transformation of services.

 

“In a very short space of time, as Skyscape Cloud Services, we have experienced rapid growth and have established our company as the leading player in the market,” said Simon Hansford, CEO of UKCloud. “We’re very proud to have helped save millions of pounds of public money by delivering more agile, lower cost IT solutions throughout high-profile Government departments, including the DVLA, Home Office and MOD. Our new name – UKCloud – reflects our unwavering commitment to serving the UK public sector and supporting the digital transformation of citizen-facing services.”

 

Hansford goes on to say “the Company has taken the decision to relaunch the company on the latest iteration of G-Cloud, G-Cloud 8, with a new name that best portrays the company’s unequivocal focus on the UK public sector and reaffirms its commitment to the market. With the imminent arrival of G-Cloud 8, this was an opportune moment to refresh our brand. At UKCloud, we remain steadfastly focused on working with the public sector, helping to digitise services with our agile, assured and cost-effective cloud services.”

 

Over the past year, UKCloud has experienced unprecedented growth, significantly expanding its customer base, market share and channel partner programme. In terms of number of employees, the company has grown more than ten-fold in four years, with expectations to double its headcount by the end of 2016. UKCloud has also received widespread industry recognition to date, recently winning the Communications category of the Deloitte Technology Fast 500 EMEA Award.

 

Committed to continually evolving its platform, UKCloud recently became the first cloud services provider to offer OpenStack compatible services exclusively for the UK public sector and is the first cloud provider focused on the UK public sector to offer a platform based on Oracle technology. It is also set to announce further support options in the coming months.

 

Hansford concluded: “Our sole focus on the UK public sector gives us unparalleled insight into the evolving needs of our customers and partners. Over the past year, we have continued to develop and improve our pioneering assured cloud platform in a number of ways. Additionally, we’ve focussed attention on customer service with new recruits specifically dedicated to ensuring customer satisfaction and a new online portal designed to encourage end-user feedback, ensuring this influences our product development roadmap going forward. For us, these developments and this re-brand provide the perfect launch pad for our business as we continue to grow and innovate enabling our customers and partners to deliver better outcomes for citizens and taxpayers.”

 

There will be no changes to the company’s legal entity, services, security protocols, organisation structure, governance or shareholdings.

 

For more information, please visit www.ukcloud.com

 

About UKCloud

UKCloud is dedicated to the UK Public Sector. We provide assured, agile and value-based true public cloud that enable our customers to deliver enhanced performance through technology.

We’re focused on cloud. Delivering a true cloud platform that is scalable, flexible, assured and cost-effective.

We’re open. You are never locked in. Using industry standards and open source software we enable flexibility and choice across multiple cloud solutions.

Dedicated to the UK Public Sector. Our business is designed specifically to serve and understand the needs of public sector organisations.

We develop communities. We bring together communities of users that are able to share datasets, reuse code, test ideas and solve problems.

Customer engagement. We will only be successful if our customers are successful. We embody this in the promise: Easy to adopt. Easy to use. Easy to leave.

Additional information about UKCloud can be found at www.ukcloud.com or by following us on Twitter at @ukcloudltd

UKCloud. The power behind public sector technology.

More than half of this year’s $14.8 million in cash settlements for violating data privacy provisions of the Health Insurance Portability and Accountability Act (HIPAA) involved cases in which offenders failed to conduct proper risk assessments.

As the stakes for ignoring those risk assessments continue to grow, officials at software developer AvePoint are pointing to a tool they developed in conjunction with the International Association of Privacy Professionals (IAPP), which can help make the process of conducing those reviews more consistent and efficient.

...

http://mspmentor.net/msp-mentor/privacy-audit-tool-could-help-guard-against-hippa-breach-fines

As you’ll have no doubt seen in the press, Orlando, Fla.-based backup company Replibit was recently acquired by eFolder. It's not a surprising move, as eFolder was lacking its own solution for disaster recovery (DR). So, what is so special about Replibit?

There are a few core technologies that make Replibit interesting:

...

http://mspmentor.net/blog/why-you-need-take-your-backup-and-disaster-recovery-max