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Winter Journal

Volume 28, Issue 1

Full Contents Now Available!

Jon Seals

The answer is clear, says the Linux fan. The Linux operating system has proven its dependability time and time again. If NASA uses Linux for the International Space Station, and Oracle and IBM make it a strategic plank in their systems platform, organisations everywhere can also rely on this open system for day-in, day-out business continuity. Not so fast, says the Microsoft Windows Server aficionado. Not only has the latest version, Windows Server 2012, made even bigger strides towards robust, continuous operation, but you’re also forgetting about several other BC factors that are just as important.



Countless hours and thousands of words have been spent extolling the need to get Senior Management buy-in for Business Continuity – an admirable effort.  Yet so little has been written about capturing the attention of BCM’s largest audience – line managers.  We shouldn’t assume that the threat of punishment (the ‘stick’) will suffice to gain their cooperation; instead we ought to dangle incentives (the ‘carrot’).  And the most valuable of these incentives is Knowledge Capture.

The old adage “You don’t miss your water ‘til your well runs dry” is applicable to Business Continuity Planning.

Documenting your Business Continuity strategies and alternatives presents a great opportunity to capture knowledge that exists in your organization, but may not be widely known (or may be hidden).



Most everyone who wants to be on the cloud has done so by now, in one form or another. In fact, many organizations that have yet to embrace the technology formally may be surprised to learn that their employees are already doing so informally.

But even among those with cloud policies in place, it is surprising to leading cloud experts how flimsy many of them are. To be sure, most organizations have detailed notions as to how to get on the cloud via virtualization and logical abstraction, but thought is rarely given to what to do with the cloud once it is established.

Author and technology analyst David Linthicum recently noted that while most enterprises are adept at deploying new technology, there is often a lack of planning as to how it can be utilized to produce the maximum benefit. For example, few strategies include items like governance for either services or resources. This is a biggie because without governance, you merely have another infrastructure stack to deal with rather than a cohesive data environment. Operations planning is also needed, unless you want your new cloud environment to suffer a “slow but sure death.”\



Thursday, 24 April 2014 14:56

New maritime risk rating system launched

By Deborah Ritchie

A new maritime risk rating system has been launched. The International Maritime Risk Rating Agency (IMRRA) was founded with the support of a number of major oil companies in their attempts to unify areas of marine risk assessment and management, making them more transparent and comprehensive. The commercial shipping industry transports more than 90% of the world’s cargo, and with this new system, IMRRA believes it can reflect unprecedented transparency in marine risk.

The new site has gone public with its oil tanker risk rating system, employing numerous major industry databases that are then compiled and refined into one field for further analysis and calculations before being assessed against a Risk Criteria Matrix. Key factors related to tanker safety are pinpointed, assessed and assigned numerical weighting values.

London-based IMRRA provides information on almost every tanker vessel currently operating in the oil shipping industry, allowing direct comparison with aggregated data, industry standards and the average risk calculation to provide an accurate overall score of any given vessel’s risks.



LONDON – Epiq Systems, Inc. (NASDAQ: EPIQ), a leading provider of managed technology for the global legal profession, today announced the general availability of version 1.2 of its eDiscovery software, Epiq Analytics™. Building on Epiq’s proprietary software offerings for processing, hosting, document review, technology-assisted review, production and workflow management, Epiq Analytics enables legal teams to improve eDiscovery strategy decisions utilizing user-friendly early case assessment and analytics.

“It is important to make crucial case strategy decisions as early as possible in the eDiscovery process, whether during a litigation, regulatory review, or internal investigation,” said Greg Wildisen, International Managing Director, Epiq Systems. “With Epiq Analytics, our clients can uncover and immediately identify relevant data with easy to use visual tools, and thus gain case insights that they can immediately act upon.”

The latest release of Epiq Analytics includes:

  • Enhanced user experience to easily view and analyze multiple data sets
  • Enhanced domain analysis and domain analysis reporting
  • Improved document clustering functionality
  • Additional exportable reports
  • SEC formatted exports
  • Faster analysis

Epiq Analytics 1.2 is available to all current Epiq clients in both the US and UK, with additional in-country support for Hong Kong, Japan, Canada and the EU to follow. To learn more, visit http://www.epiqsystems.com/epiq-analytics/

About Epiq Systems

Epiq Systems is a leading global provider of technology-enabled solutions for electronic discovery, bankruptcy and class action administration. We offer full-service capabilities to support litigation, investigations, financial transactions, regulatory compliance and other legal matters. Our innovative technology and services, combined with deep subject-matter expertise, provide reliable solutions for the professionals we serve. Visit us online at www.epiqsystems.com.

Next-generation Managed Internet Route Optimizerdelivers cloud, hosting and colocation customer traffic over the fastest Internet path


ATLANTA ─ Internap Network Services Corporation (NASDAQ: INAP), a provider of high-performance Internet infrastructure services, today announced the next-generation of its patented, intelligent routing software – Managed Internet Route Optimizer (MIRO) – which optimizes network traffic for applications and content running on its cloud, hosting and colocation services. Architected to navigate the increased complexity of the modern Internet, next-gen MIRO delivers faster, more consistent performance for today’s real-time, performance-intensive applications. Additionally, new HTTP caching and web acceleration capabilities in Internap’s CDN enable faster and more reliable delivery of dynamic site content.


With the “Internet of things” quickly gaining momentum, the number of connected devices is growing exponentially. A new app economy has emerged to fulfill insatiable business and consumer demands for mobile and web-based services, providing instant access and content delivery on any device, anywhere in the world. These changes have, in turn, created more traffic, networks and end points than ever before. Since 2004, the global routing table, which refers to the Internet’s total number of destination networks, has quadrupled in size. The result is a highly complex and congested system of networks that can significantly degrade the performance of Internet applications and services.

Next-Gen MIRO Delivers Infrastructure Traffic Twice as Fast as Leading Carriers

The next generation of Internap’s MIRO – which intelligently analyzes performance characteristics across Internet backbones and delivers traffic over the fastest path – is specifically designed to address this Internet evolution. Internap’s network engineering development team leveraged the company's almost 20 years of experience with route optimization and performance networking in the complete rebuild of the MIRO engine to support these new Internet requirements. Next-gen MIRO succeeds by continually probing all available network paths and making an average of 250,000 hourly routing adjustments in each of Internap’s 87 global network points of presence (POPs). The end result for customers, and their applications, is that MIRO delivers traffic an average of two to three times faster than other Internet carriers. While the major carriers deliver traffic over the worst-performing Internet path nearly 30% of the time, next-gen MIRO steers customers’ traffic across the optimal network path more than 99% of the time.

The result is fast, consistent application performance for Internap’s cloud, hosting and colocation customers. This is particularly critical for Internet-centric organizations that rely on guaranteed levels of performance and reliability for real-time applications ranging from ecommerce to online gaming and data-intensive workloads like analytics and mobile ad exchanges, among others. MIRO is also the intelligence underpinning Internap’s global Performance IP transit service, which is used by thousands of businesses around the world that require fast, reliable and consistent Internet connectivity.

In real-world tests of production traffic, next-gen MIRO delivered the following network benefits (which in turn enabled optimal application and website performance):

  1. Average latency: Next-gen MIRO reduced traffic latency by 44% and 64%, as compared to the best and worst-performing carriers, respectively.
  1. Successfully identified the best path: Next-gen MIRO identified and routed traffic over the best-performing network path more than 99% of the time.
  1. Performance consistency: Next-gen MIRO delivered traffic with nearly four times less variability than other carriers, leveling out traffic spikes for consistent, fast performance.
  1. Optimizations per hour: Next-gen MIRO identified the best Internet route more rapidly, making an average of 1,300 traffic optimizations per customer per hour.
  1. Network engineering resources saved: Each customer would need more than 300 qualified network engineers to achieve the same level of dynamic route optimization delivered by next-gen MIRO.

Next-gen MIRO is future-proof with IPv6-support and a new probing engine that allows the platform to scale linearly with growth in the Internet routing table and destination networks.


“For organizations relying on a new generation of real-time, data-intensive applications, network reliability and performance are increasingly relevant for their business success and end-user satisfaction,” said Steve Orchard, senior vice president and general manager of data center and network services at Internap. “Our next-gen MIRO technology clears an optimized path through the congestion of today’s Internet, consistently delivering performance without compromise for our cloud and infrastructure customers.”

Any single network carrier provides the optimal path for their customers’ traffic less than 20% of the time. Next-gen MIRO continually analyzes each network carrier’s performance characteristics, including jitter, latency and packet loss, and dynamically routes customer traffic over the best available path. Backed by a 100% uptime SLA, next-gen MIRO fuels optimized traffic and application performance across Internap’s cloud, hosting and colocation services, delivering best performance all the way to the end user.

Internap is currently deploying next-gen MIRO across its 87 POPs worldwide and expects to complete this deployment by the end of the second quarter.

CDN Delivers Advanced Application Acceleration for Hosting Customers

Internap has also enhanced its global CDN to provide improved performance, scalability, ease of use and a rich feature set for infrastructure customers. Robust web acceleration features provide end users with fast and reliable dynamic website content while giving web hosts the flexibility to tightly manage their sites. Key benefits to infrastructure customers include:

·         Increased performance: New HTTP caching engine and 100% SSD-based caching server infrastructure deliver higher scalability with a 3X increase in HTTP throughput resulting in faster, more consistent performance even under high traffic loads.

·         Better price:performance for cloud hosting customers: Transparent “universal transfer pricing” effectively balances bandwidth price and performance for Internap’s public virtual and bare-metal cloud customers through one bucket of usage for both IP and CDN traffic. Customers receive a fixed amount of universal transfer at no charge when they purchase a monthly commit for cloud services.

·         Improved flexibility: Provides more than 30 new configurable features – including advanced content security, an improved portal with more flexible configuration and enhanced reseller functions – along with a platform to rapidly develop new ones and respond to customer requirements.

The enhanced CDN is available immediately across Internap’s global footprint.

Supporting Materials:

1.      Blog: Internap’s Secret Sauce Just Got Better

2.      Performance IP™ data sheet

3.      Content Delivery Network data sheet


Tweet this release: http://ow.ly/w6ihz

About Internap

Internap is the high-performance Internet infrastructure provider that powers the applications shaping the way we live, work and play. Our hybrid infrastructure delivers performance without compromise – blending virtual and bare-metal cloud, hosting and colocation services across a global network of data centers, optimized from the application to the end user and backed by rock-solid customer support and a 100% uptime guarantee. Since 1996, the most innovative companies have relied on Internap to make their applications faster and more scalable. For more information, visit www.internap.com.

KEMP, Texas – Industrial lighting specialist Larson Electronics announces the release of a 13 foot mini light tower with 360° rotating capabilities. The LM-2S-7.2-13.2-MW-RB is a two stage light mast that provides a safe and effective way for operators to quickly deploy lights, security cameras and other equipment to elevations of thirteen feet.

The LM-2S-7.2-13.2-MW-RB produced by Larson Electronics features a rotating boom that allows for 360° of rotation, a removable mast head for storing mounted equipment when not in use, and a single hand winch for easy elevation. This light boom can be extended to a height of 13 feet for effective coverage and collapsed to 7.5 feet. The mast is elevated from 7’ to 13’with a 1,000 pound hand winch that is fitted with 3/16 inch cable. The 360° rotation is provided by a single T-Handle. By loosening the T-Handle, operators can rotate the mast with ease in either direction. It can be locked into place once the desired position is found by tightening the T-Handle. 

These light masts are typically mounted to trailers or other stable surfaces by a 15 inch by 13 inch, ¼ inch thick mounting base plate which has been predrilled to accept six ¾ inch anchor bolts. A 36 inch wide and ¼ inch thick mounting plate is attached to the upper section of the mast which provides a strong and stable platform for lights or equipment. When lowered to 7 feet, the mast can withstand winds up to 125 miles per hour. The light tower weighs approximately 150 pounds and can easily support and lift 100 pounds of weight.

“The LM-2S-7.2-13.2-MW-RB offers a fast and secure solution to elevate equipment up to 13 feet,” said Rob Bresnahan -with Larsonelectronics.com. “We can custom tailor these units to the customer’s requirements with longer sections and larger mounting plates if desired.”

Larson Electronics produces a full range of industrial and commercial lighting equipment, telescoping light towers, explosion proof lighting, and LED work lights. To view the entire Larson Electronics line of industrial grade lighting solutions, visit them on the web at Larsonelectronics.com. You can also call 1-800-369-6671 to learn more about all of Larson Electronics’ lighting products or call 1-214-616-6180 for international inquires.

Interconnection to One Marketplace Enables Off-Net Reach and Greater Ethernet Service Area

  • Global Capacity and 24/7 Mid-Atlantic Network, LLC establish new wholesale agreement with a 10 Gig Ethernet interconnect at One Marketplace PoP at 21721 Filigree Ct, Ashburn, VA.
  • “With Global Capacity’s One Marketplace, 24/7 Mid-Atlantic Network is able to expand our coverage and better respond to customers with a services portfolio scalable down to 10 Meg services,” says Sean Baillie, President of 24/7 Mid-Atlantic Network.
  • Global Capacity gains access to high-bandwidth Ethernet services within 24/7 Mid-Atlantic Network’s 800-mile footprint, further expanding the breadth of connectivity solutions delivered through One Marketplace.

CHICAGO, Ill. – Global Capacity, the leading network connectivity company, today announces a new wholesale agreement with 24/7 Mid-Atlantic Network, LLC, one of the East Coast’s fastest growing fiber optic network service providers serving the Maryland, Washington, D.C. and Northern Virginia area markets.  24/7 Mid-Atlantic Network has selected One Marketplace Ethernet services to expand beyond its regional fiber footprint. 

Global Capacity’s One Marketplace provides award-winning, competitively priced, high-performance Ethernet network solutions that support the exploding bandwidth requirements for wholesale and enterprise customers.  With a 10 Gig Ethernet interconnect to Global Capacity’s One Marketplace Point of Presence (PoP) in Ashburn, VA at 21721 Filigree Ct., 24/7 Mid-Atlantic Network gains a cost-effective solution for quickly and efficiently extending its network reach while simultaneously pointing demand at its high-end transport services.  Over the same interconnect, Global Capacity gains access to high-bandwidth Ethernet services within 24/7 Mid-Atlantic Network’s 800-mile footprint, further expanding the breadth of connectivity solutions delivered through One Marketplace.

“With Global Capacity’s One Marketplace, 24/7 Mid-Atlantic Network is able to expand our coverage and better respond to customers with a services portfolio scalable down to 10 Meg services,” says Sean Baillie, President of 24/7 Mid-Atlantic Network.  “The automated design, pricing and ordering offered by One Marketplace allows us to manage operational costs and streamline service delivery as we expand our core dark fiber and colocation offerings to include high-performance, lit Ethernet services.”

One Marketplace enables customers to take advantage of near-ubiquitous network access by combining an interconnected, physical network aggregation platform with a Cloud application that automates the design, pricing, delivery and maintenance of network solutions.  One Marketplace provides network buyers and sellers with market-competitive network solutions, enabling both groups to expand the breadth and reach of their service capabilities while meeting growing supply and demand.

“We are excited to welcome 24/7 Mid-Atlantic Network into the One Marketplace ecosystem, expanding the breadth and reach of Ethernet services for both our companies,” adds Ben Edmond, Chief Revenue Officer for Global Capacity.  “This mutually beneficial agreement supplies Global Capacity with high-speed Ethernet services across high-demand markets, while 24/7 Mid-Atlantic Network benefits from Global Capacity’s cost-competitive rates and connectivity to over three million commercial Ethernet addresses.”

To learn more about Global Capacity and its award-winning One Marketplace platform, visit www.globalcapacity.com/one-marketplace.


About Global Capacity 
Global Capacity is the marketplace of networks, delivering ubiquitous network connectivity solutions via its industry-leading platform, One Marketplace. One Marketplace eliminates the complexity and inefficiency of a fragmented network market by combining an aggregated, interconnected physical network with a unique Cloud application that automates the design, pricing, ordering, delivery, and maintenance of network solutions. One Marketplace provides cost-effective, high-performance network solutions that support the exploding bandwidth requirements driven by the Cloud, mobility and globalization for wholesale and enterprise customers. Additional information can be found at www.globalcapacity.com or by connecting with Global Capacity on Twitter and LinkedIn.

About 24/7 Mid-Atlantic Network, LLC
24/7 Mid-Atlantic Network is a high-capacity transport and fiber network provider serving the Baltimore-Washington, D.C. metro area as well as Northern Virginia and the Delmarva Peninsula. The company designs, constructs, and manages custom fiber networks for carriers, service providers, enterprise, and government organizations throughout the region. 24/7 offers a wide variety of network configurations including ringed, point-to-point, point-to-multipoint, and mesh topologies. 24/7 Mid-Atlantic Network additionally provides major data and telecommunication carriers with high quality network solutions through its carrier-neutral colocation facility. For more information, visit http://www.247MidAtlantic.com or follow us on Twitter @247MidAtlantic.

Cloud storage now easier to deploy, easier to integrate, and easier to use

AUSTIN, Texas – Caringo®, the leading provider of object storage software, today announced a major upgrade to CloudScaler®, software that extends Caringo’s object storage with authentication, authorization, metering and S3 API support.

Enterprises and service providers use CloudScaler with Caringo object storage software to deliver a rapidly scalable private or public cloud storage service that meets any storage SLA, supports the S3 API, and is easy to manage and expand.

CloudScaler 3 enhancements:

•        Plug into any management, billing or cloud orchestration solution via an open management RESTful API.
•        Flexible identity management system support at the tenant and domain level designed for multi-tenant, single-site, MSP and reseller methods of service deployment.
•        Enhanced ease of administration and reduced deployment footprint by supporting Caringo’s native HTTP API and the S3 API simultaneously..
•        Streamlined deployment by enhancing the automated pre-flight checking of operating system setup, gateway configuration and object storage system.

Caringo S3 Application Verification Program:

Caringo is the first to introduce the ability for anyone in the cloud community to verify interoperability with CloudScaler for applications that support the S3 API. Now organizations can run any S3 application with Caringo object storage behind their firewall where they have control, guarantee security and manage performance.

•        Open to anyone who would like to verify interoperability between their S3 applications and Caringo object storage
•        Validators will be given free access to a testing account with all necessary credentials and quick verification guide
•        Once verified and approved, the application, along with attribution to the validator will be listed on Caringo’s website
•        Visit http://caringo.com/s3 for more information

“In working with some of the world’s largest enterprises and service providers on private and public cloud storage deployments, there was a clear need for storage software that can plug into various management solutions on the back-end and also plug into various applications on the front-end,” said Mark Goros, CEO of Caringo. “With the launch of CloudScaler 3 and the S3 Verification Program, Caringo takes a major step in solving these issues by making both service management and deployment easier for IT administrators and use of the service easier for their end users.”

Twitter @CaringoCAStor

About Caringo
Caringo develops object storage software that gives you control over any volume, flow or size of unstructured information; dramatically reducing complexity and costs while extracting maximum value and performance from hardware. Caringo's unique benefits are delivered through a symmetric architecture that enables massive scalability, elastic content protection, and automation of management in a comprehensive software suite. The result is the industry's most efficient object storage software ideal for cloud storage, big data, and active archives in any industry.

IT Appliance range supports businesses transitioning from Microsoft Small Business Server and Windows Server 2003 to a managed hybrid cloud

BATH, United Kingdom Zynstra, the pioneer in cloud managed server appliances, today announces the launch of two new products, SMB IT Appliance and Education IT Appliance.

Developed specifically to address the evolving needs of SMBs and educational establishments, the latest developments in Zynstra's product suite have been crafted in association with Microsoft and HP to meet the looming end-of-life technology dilemma that requires an infrastructure refresh for Windows Server 2003.

"We estimate that there are well over a quarter of a million organisations in the UK still running Windows Server 2003 and a large number also based on Small Business Server 2003, both of which are approaching end-of-life and in just over one year will no longer be supported by Microsoft," said Nick East, CEO at Zynstra. "Organisations affected by this need to be considering how best to refresh their infrastructure without incurring huge costs or overhauling their way of working. With this in mind we have launched two new solutions in our range of Cloud Managed Server Appliances to support the Microsoft partner base in managing the transition with their customers and provide a practical on-ramp to cloud services whilst preserving on-premise capability where required.”

The SMB IT Appliance caters for organisations with five to 250 IT users at a site. Users get all the comfort and control of on-premise IT but with the economics and service levels typically associated with public cloud services. This enables SMB's to securely run both local Windows and Linux workloads in virtualised containers, whilst also seamlessly connecting them to public cloud services though Single Sign On to applications such as Microsoft Office 365. SMB IT Appliance is delivered as a managed IT service for a monthly subscription by the growing base of Zynstra partners, making it completely hassle free for SMBs.

Targeted at schools and academies, the Education IT Appliance benefits from all the flexible features which make the SMB IT Appliance appealing and features an age specific content filtering capability from E2BN Protex which ensures pupils are protected from inappropriate content whilst accessing schools systems. Education IT Appliance is fully integrated with Office 365 which enables educational establishments to make the most of Microsoft's campaign offering free student access under its Student Advantage programme.

Mark Devereux, CTO at Concorde Solutions, was one of the first businesses to sign up to the new SMB IT Appliance and managed service. Commenting on the solution, Devereux said: "Like many businesses, our internal IT had grown incrementally with our business over the years but its underlying design had become dated, temperamental and was facing end-of-support. We had been looking for a platform built for our size and with a capability to grow with us but remove the mundane administration and management. Zynstra's SMB IT Appliance provides that solution. We can now focus our efforts purely on building our business and have the peace of mind that our internal and development IT platforms are being managed for us by a local and trusted partner for a predictable and, frankly, more affordable cost."

All of Zynstra's cloud managed server appliances are built on the HP ProLiant server range with the unique Zynstra software that enables local IT workloads to be run as a service in virtualised Windows and/or Linux environments. SMB IT Appliance and Education IT Appliance offer seamless integration to Microsoft Office 365 and offer a backup and disaster recovery service on Microsoft Azure and SSO to Azure hosted applications via ADFS. Users of both IT Appliances are also able to benefit from Zynstra's patent pending keep current and keep consistent technology which is "built in" so that organisations need not worry about having to update systems. With Zynstra's extensive software IP, each appliance is also provisioned, updated and managed from the cloud at a scale not previously possible.

Zynstra's SMB and Education IT Appliances are available with immediate effect.