Summer Journal

Volume 29, Issue 3

Full Contents Now Available!

Jon Seals

TRUMBULL, CT — U.S. Secretary of Commerce Penny Pritzker today presented RecoveryPlanner with the President’s “E” Award for Exports at a ceremony in Washington, DC. The President’s “E” Award is the highest recognition any U.S. entity can receive for making a significant contribution to the expansion of U.S. exports.

“RecoveryPlanner has demonstrated a sustained commitment to export expansion. The "E" Awards Committee was very impressed with RecoveryPlanner's innovative business continuity management solutions. The company's commitment to adapting its product line to be used in countries with differing languages was also particularly notable. RecoveryPlanner's achievements have undoubtedly contributed to national export expansion efforts that support the US economy and create American jobs.” said Secretary Pritzker in her congratulatory letter to the company announcing its selection as an award recipient.

RecoveryPlanner-Receives-Presidential-E-AwardRecoveryPlanner delivers innovative Business Continuity and Enterprise Risk Management software and consulting to cross-industry enterprises, financial institutions, universities and government agencies throughout the world. RecoveryPlanner’s web-based software “RPX,” has integrated functionality that addresses each of the core activities of Business Continuity Management (BCM), Disaster Recovery (DR), Risk Management, Crisis/Incident Management, Automatic Notifications and Compliance in one, web-based software.

Global features and functionality like RPX’s ability to display in English, Spanish, French, Portuguese and Russian languages have contributed to our international success.

“Exporting continues to be the foundation of our sales growth, and we are honored to receive the “E” Award,” said Monica Goldstein, COO. “We look forward to continuing our growth with our international network of partners to distribute, implement and support our global solutions to their local markets,” continued Monica.

In 1961, President Kennedy signed an executive order reviving the World War II “E” symbol of excellence to honor and provide recognition to America's exporters. Today, Secretary Pritzker honored 123 U.S. companies with the President’s “E” Award for their outstanding work to reduce barriers to foreign markets and to open the door to more trade around the world.

U.S. companies are nominated for the “E” Awards through the Department of Commerce’s U.S. Commercial Service office network, located within the Department’s International Trade Administration, with offices in 108 U.S. cities and more than 70 countries. Record years of successive export growth and an applicant’s demonstration of an innovative international marketing plan that led to the increase in exports is a significant factor in selecting the winners.

For more information about the “E” Awards and the benefits of exporting, visit

Plummeting oil prices, natural catastrophes and political disruption in a borderless business environment are some of the threats to the resilience of countries that can impact supply chains, according to the 2016 FM Global Resilience Index, which aggregates data to help companies identify their key supply chain risks. The Index ranked the resilience of 130 countries to supply chain disruption based on drivers in three categories: economic, risk quality and supply chain factors.

This year’s top-rated country, Switzerland, traded places with Norway—a reflection of Norway’s drop in oil revenue at a time of falling crude oil prices. Rounding out the top 10 in the Index, in descending order, are Ireland, Germany, Luxembourg, the Netherlands, the central United States, Canada, Australia and Denmark.

The lowest-ranked country in 2016 is Venezuela (ranked 130) for the second year in a row. It is followed in ascending order by the Dominican Republic, Kyrgyz Republic, Nicaragua, Mauritania, Ukraine, Egypt, Algeria, Jamaica and Honduras.


The second, slightly subtler but possibly more important, is that employees working with their favourite devices tend to be more productive. On the other hand, mobile security issues may keep IT managers awake at night.

What might help them to sleep better is to consider that a psychological element of BYOD might be helping to improve security, instead of hindering it.

People who use their own, personal devices for work are less likely to do something ill-considered on those devices than on a device issued by their employer, according to a recent survey. After years of employers beseeching employees to treat company property “as if it were your own”, BYOD has employees doing just that, at least for computing devices.


Tuesday, 17 May 2016 00:00

BCI India Awards open for entries

The Business Continuity Institute’s India business continuity and resilience Awards will take place on 22nd September 2016 and organizations operating in the region can now submit entries.

Organizations and business continuity professionals based in Afghanistan, Armenia, Bangladesh, Butan, India, Kazakhstan, Kyrgyzstan, Maldives, Nepal, Pakistan, Sri Lanka, Tajikistan, Turkmenistan and Uzbekistan can enter the BCI India Awards and all winners will be automatically entered into the Global Awards that take place in November in London, UK.

The deadline for entries is Sunday 31st July 2016 and the categories are:

  • Continuity and Resilience Consultant 2016
  • Continuity and Resilience Professional (Private Sector) 2016
  • Continuity and Resilience Professional (Public Sector) 2016
  • Most Effective Recovery 2016
  • Continuity and Resilience Newcomer 2016
  • Continuity and Resilience Team 2016
  • Continuity and Resilience Provider (Service/Product) 2016
  • Continuity and Resilience Innovation 2016
  • Industry Personality 2016

More details

have never let my schooling interfere with my education – Mark Twain (unverified).

Everything has its limit–iron ore cannot be educated into gold. – Mark Twain (verified)

Board members believe they know what they need to know. That is why they were asked to serve on the board. Unfortunately, like many issues today, confidence does not mean competency.

Corporate boards are increasing their focus on compliance issues. Unless a board member has prior experience in the field, the board has to be trained on compliance and has to “learn” how to oversee and monitor compliance issues. As I use the term “board,” the focus is on the specific board committee responsible for oversight of the compliance function.

The Chief Compliance Officer has an important role in this process. The CCO has to recognize the importance of the “teaching” moment. Every piece of compliance information has to be subject to a test – “what is the importance of this information” to oversight and monitoring of a company’s compliance program.


State Offers Ideal Environment for Data Centers

Texas continues to be one of the best states in the country for business. With the lowest per capita tax rates in the nation, cutting-edge infrastructure, excellent schools, and a skilled workforce, many corporations are relocating to Texas. Importantly, the unemployment rate in Texas was 4.4 percent for February 2016 and has been at or below the national rate for 110 consecutive months.

Texas’ transportation infrastructure enables easy movement of commercial goods. The state hosts 26 commercial airports, 46 freight railroads, 11 interstate highways, and 624 miles of coastline with 16 ports of call.


Late last year, Gemalto released a report that found that the health care industry leads the way in data breaches. As Healthcare IT News reported then:

The key finding is perhaps that the healthcare industry had 34 percent of its total records breached, amounting to 84 million data records compromised, the highest rate of any industry. Government accounted for the second highest rate of breaches at 77.2 million records lost, or 31.4 percent.

I bring up last year’s numbers because a new report from Ponemon Institute shows the seriousness of cybersecurity failures in the health care industry. According to the study, an overwhelming number of health care organizations  – 89 percent – admit they were the victim of a data breach, and half of those attacks are caused by cybercriminals, an increase of 5 percent from last year’s report. The other half are from the usual suspects – employee mistakes, stolen or lost devices, and third-party issues.

Also, we’re seeing that the health care organizations continue to struggle with security issues even after they’ve been breached: Seventy-nine percent of organizations claim they have been breached twice and nearly half said there have been multiple breaches.


Data center design and construction has been pushing through a number of barriers lately, a product of virtualized infrastructure and the prevalence of high-speed connectivity to remote areas of the globe.

But as increased reliance on cloud computing leads to greater deployment of hyperscale infrastructure, it is hard to see how some of the more far-out designs will make a significant impact on the broader data ecosystem going forward.

Microsoft made a big “splash” (sorry) earlier this year when it deployed a submersible data center at Cal Poly Pier in the San Luis Obispo (California) Bay. The 10x7 foot capsule weighed about 38,000 pounds, according to the local Tribune newspaper, and had relatively modest computing capabilities, roughly equivalent to 300 desktops.


We now live in a data-driven world, where everything we do creates data or is based on decisions informed by data.

From the way we use the heating in our homes, through to the information pilots flying planes across the world can receive, it is omnipresent in almost everything we do. Despite this, the changes have been minimal for many in terms of their daily lives.

In the business world though, the use of data has had a huge impact, revolutionizing several industries and changing the face of many others. Below, we look at three of those that have had been impacted the most.


To remain competitive in an increasingly competitive world, it is important to continually seek opportunities to boost operational efficiency, reduce expenses and improve the bottom line. Within every corner of business, improving efficiency is a never-ending journey.

As a significant capital investment, data centers are often under the microscope when it comes to improving performance. Within the industry, there is little doubt that data centers need to run as efficiently as possible to avoid tying up valuable (and often, unnecessary) company resources. In our business, we talk to data center managers every day and hear from them about their successes and frustrations when it comes to improving data center efficiency. It is evident from these conversations that there are five key areas where improvements can be made. Most importantly, these areas don’t require a lot of internal bandwidth but if done right, will go a long way towards an optimized data center.