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Spring Journal

Volume 29, Issue 2

Full Contents Now Available!

Jon Seals

Each week over 1 million people move into a city. Never before have the requirements for protecting citizens, property and infrastructure been more pressing. Sophisticated, applied technology can yield insights that shorten the cycle from incident to resolution. This infographic highlights several surprising statistics about topics ranging from weather forecasting to the average cost of crime.

Key Data Points

  • $9.6 billion in lost sales, jobs and investment in Mexico, due to urban crime and violence
  • 38% of security leaders, worldwide, believe a cyber attack will soon damage national infrastructure
  • $3257.20 The average cost of crime per US taxpayer
  • $300 billion in annual average global economic loss from natural disasters
  • $10 billion in estimated costs from cyclone Haiyan in the Phillippines
  • 9 of 10 public emergency calls in Nairobi go unanswered

...

http://www.emergencymgmt.com/safety/Using-Analytics-to-Keep-the-World-Safer-Infographic.html

The architecture of data centers and network infrastructure is undergoing a major transformation driven by mobility and accelerated by the Internet of Things. At a macro level, rather than seeing the need for 50 servers in one data center in the middle of nowhere, we are seeking out servers in 50 data centers very close to the edge.

The advancements in technology and platforms, as well as advancements in the broadband infrastructure, is also contributing to this transition. With more broadband networks being deployed and computing platforms advancing, pricepoints for outsourcing are decreasing. The fact that outsourcing eliminates the need to staff multiple environments makes it an even more attractive option.

The requirements in the smaller markets are similar to those in Tier-1 markets. For a third-party data center provider, it’s a very capital-intensive business. There has been so much demand, focus and investments in Tier-1 markets that Tier-2 or smaller markets are largely ignored. However, you’re going to start seeing a shift in focus into these smaller markets.

...

http://www.datacenterknowledge.com/archives/2016/01/06/small-data-center-markets-bracing-for-big-change/

As the first of this year’s El Niño storms hits California, the state’s biggest city has launched a map to keep citizens up to date and help guide them to resources they might need in case of flooding.

The City of Los Angeles Information Technology Agency’s “El Niño Watch” website shows users a map of the county, including a layer showing rainfall severity and pins that show where residents can find sandbags, shelter, hardware stores and other resources. The map also lets users know the status of power outages and shows traffic alerts.

According to The Los Angeles Times, Tuesday's storm is already causing some flooding around the city.

The application runs in Google Maps, allowing users to plug in directions to pins on the map into smartphones.

...

http://www.emergencymgmt.com/disaster/El-Nino-Map.html

What do chief information officers (CIOs) and IT managers expect from a managed service provider after a sale is completed?

A new survey from JDL Technologies, a Fort Lauderdale, Florida-based MSP, highlighted customer expectations for MSPs after the sale. 

JDL Technologies found 52 percent of CIOs and IT managers cited responsiveness as their top expectation after a sale is completed, and 49 percent named the ability to resolve issues quickly as a major priority.

...

http://mspmentor.net/managed-services/what-do-cios-it-managers-expect-msp-after-sale

Wednesday, 06 January 2016 00:00

Data Center Design: Which Standards to Follow?

The data center is a dedicated space were your firm houses it’s most important information and relies on it being safe and accessible. Best practices ensure that you are doing everything possible to keep it that way.

Best practices mean different things to different people and organizations. This series of articles will focus on the major best practices applicable across all types of data centers, including enterprise, colocation, and internet facilities. We will review codes, design standards, and operational standards. We will discuss best practices with respect to facility conceptual design, space planning, building construction, and physical security, as well as mechanical, electrical, plumbing, and fire protection. Facility operations, maintenance, and procedures will be the final topics for the series.

Following appropriate codes and standards would seem to be an obvious direction when designing new or upgrading an existing data center. Data center design and infrastructure standards can range from national codes (required), like those of the NFPA, local codes (required), like the New York State Energy Conservation Construction Code, and performance standards like the Uptime Institute’s Tier Standard (optional). Green certifications, such as LEED, Green Globes, and Energy Star are also considered optional.

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http://www.datacenterknowledge.com/archives/2016/01/06/data-center-design-which-standards-to-follow/

The data loss

An American producer of construction materials received a big surprise when he opened a virtual tape library and noticed that the Commvault Media Agent database file was corrupted and all of the content was gone. The virtual tapes and the files stored in the Media Server were still intact, but they were not accessible via the Commvault Media Agent. The data storage solution of the client consisted of the Commvault Server and the Media Agent under the Commcell management system. Commvault Simpana 9 was the tool of choice for backup and archiving.

Initial attempts proved futile

Specialists from the Commvault support tried to retrieve the missing files from the volume of the Media Agent, which was located on a Dell MD 1200 storage system, using the Commvault Explorer Tools. But their effort to get the data this way proved to be unsuccessful. More than 3,500 virtual tapes and 25 tape sets were initially lost and because of that more than 230 million data were no longer accessible. In this situation, the Commvault specialists turned on Kroll Ontrack for help.

...

http://blog.krollontrack.co.uk/survival-stories/commvault-database/

Wednesday, 06 January 2016 00:00

The top issues for cyber security in 2016

Imperva has made five predictions for what the main 2016 information security trends will be. The predictions come from an analysis of the data collected by its products in installations around the world, as well as from working closely with over 3,500 customers from across many verticals. 

The 2016 predictions are:

...

http://www.continuitycentral.com/index.php/news/technology/788-2016-cyber-security-predictions-2

Communities weighing choices for capital improvement projects intended to improve their resilience to severe weather, wildfires, earthquakes, or other types of hazards now have a new guide to help them sort through the costs and benefits of each when deciding which investment is best for their particular circumstances.

Prepared by US National Institute of Standards and Technology (NIST) economists, the ‘Community Resilience Economic Decision Guide for Buildings and Infrastructure Systems’ details steps for evaluating the economic ramifications of contemplated resilience investments as well as the option of maintaining the status quo.

NIST's Community Resilience Planning Guide for Buildings and Infrastructure Systems lays out a six-step process to help communities improve their resilience by setting priorities and allocating resources to manage risks for their prevailing hazards. The new economic guide focuses on step four, plan development.

To download the Community Resilience Economic Decision Guide for Buildings and Infrastructure Systems, go to: http://dx.doi.org/10.6028/NIST.SP.1197

By: Kathryn Landis

Don’t get caught winging it! Follow these tips for a safe and healthy winter.

As the temperatures get colder, make sure you know how to stay warm. Wear warm winter clothes and plenty of extra layers, and listen for radio or television reports of travel advisories issued by the National Weather Service.

Play it Safe Outdoors  

Penguin sliding on ice

Unfortunately, we don’t have downy penguin coats to keep warm. When going outside, do not leave areas of the skin exposed to the cold. Learn to recognize the symptoms of hypothermia and frostbite.

When exposed to cold temperatures, your body begins to lose heat faster than it can be produced. Prolonged exposure to cold will eventually use up your body’s stored energy. The result is hypothermia, or abnormally low body temperature. Body temperature that is too low affects the brain, making the victim unable to think clearly or move well. This makes hypothermia particularly dangerous because a person may not know it is happening and won’t be able to do anything about it. Victims of hypothermia are often elderly people with inadequate food, clothing, or heating, babies sleeping in cold bedrooms, and people who remain outdoors for long period.

Warnings signs of hypothermia include shivering, exhaustion, confusion, fumbling hands, memory loss, slurred speech, and drowsiness. If you notice any of these signs, take the person’s temperature. If it is below 95°, the situation is an emergency—get medical attention immediately.

Visit CDC’s Outdoor Safety page for more information

Driving in a Winter Wonderland

Driving in severe winter weather can be dangerous and lead to accidents. Be sure to prepare a winter emergency kit for your car.  Include blankets, a flashlight, a shovel, an ice scraper, water and snacks, and a first aid kit. Make sure your car is serviced and has a full gas tank before a storm. Consider signing up for an all-weather driving course in your area to practice winter driving skills, and know what to do if you ever become stranded in your car.

penguin huddle

Stay Warm and Save $$$

Huddling is great, but may not be enough to keep you warm when winter weather hits. Learn how to prepare your home for winter weather and save on your electricity and heating bills. Insulating walls and attics, and putting weather-strips on doors and windows keeps heat inside and maximizes warmth.

Handle Heating Equipment Safely

When you need to warm up, take proper precautions and review instructions before handling heating equipment and fires. Have your heating system serviced by a qualified technician every year. Make sure fireplaces, wood stoves, and other combustion heaters are properly vented to the outside. Never leave children unattended near a space heater. Learn more by reading CDC’s Indoor Safety Guide.

Don’t Forget Your (Other) Furry Friends

walk like a penguin

If you have pets, make sure to bring them indoors. If you cannot bring them inside, provide adequate shelter to keep them warm and make sure they have access to unfrozen water.

Stay Chill around Ice

Walking on ice is dangerous and can cause serious falls on driveways, steps, and porches. Use rock salt or sand to melt the ice on driveways and sidewalks.If walking on ice can’t be avoided, walk like a penguin! Bend your back slightly and point your feet out – this increases your center of gravity. Stay flat-footed and take small steps or even shuffle for more stability. Keep your arms out to your sides to help balance.

Support Each Other

Holding Hands Penguins

Although it’s best to not leave the nest when severe winter weather hits, maintain your support network by checking in with family, friends and neighbors. Your neighbors might need extra help before and after a winter storm, so check in to make sure everyone is okay and has adequate heat. Use CDC’s PSAs and Podcasts to help spread winter preparedness messages. We’re all in this together!

Know how to prepare your ‘nest’ for upcoming winter weather using CDC’s Winter Weather Checklists.

Apple has filed for approval to build another massive data center campus adjacent to the existing Apple data center site in Reno, Nevada, local officials told the Reno Gazette Journal.

Codenamed “Project Huckleberry,” the plans call for a new shell with multiple data center clusters and a support building. Its design is similar to the company’s existing campus at Reno Technology Park, called Project Mills.

Mills isn’t fully built out yet, and when it is, it will consist of 14 buildings, totaling more than 400,000 square feet.

Apple applied for a permit to build a new 50 MW electrical substation at the site last year to support its growth in Reno. The campus is currently being served by a 15 MW feed from the utility NV Energy, according to the Gazette Journal.

...

http://www.datacenterknowledge.com/archives/2016/01/05/apple-doubling-down-on-data-center-construction-in-reno/