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Volume 29, Issue 3

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Jon Seals

(TNS) - The City Council has discussed paying a contractor to help the city prepare natural disaster response plans.

Such preparation services could cost the city as much as $19,000, but the contractor would bring valuable experience navigating FEMA regulations, officials said.

The contractor’s services could also help the city obtain more reimbursement money from FEMA in the event of a natural disaster, a council member noted.



2015: Europe's most lethal year for terrorism in a decade

2015 was the most lethal year for terrorist violence in Europe in nearly a decade as terrorists increasingly target private citizens and public gatherings, according to a study by Aon Risk Solutions. This marks the first net increase in global terrorism risk ratings since 2013, with the risk ratings of 18 countries experiencing an increase and 13 countries seeing a decrease.

For the first time since Aon's Terrorism and Political Violence Map was first created in 2007, shootings have overtaken bombings in the western world, while the targeting of civilians in public spaces has become more commonplace. Since January 2015, nearly one-third (31%) of all attacks in the western world targeted private citizens and public gatherings.

The global threat posed by Islamic State dominates many of the map findings this year, as the group entered a more aggressive phase of mounting mass casualty attacks in 2015 and early 2016, with the United States, France, Turkey and Belgium all affected. The terrorist organisation’s activities have contributed to sustaining or increasing risk levels in more than a dozen countries worldwide. Far-right activism as well as civil unrest risks stemming from the European migrant crisis and the increasing influence of extremist parties have also driven rating increases.

Our 2016 map demonstrates increasing regional instability and a growing spectrum of potential risks,” said Scott Bolton, director in Crisis Management at Aon Risk Solutions. “The threats highlighted in the map should encourage business leaders with global footprints to adopt a more strategic risk management approach to limit the impact of attacks on their people, operations and assets. Understanding how they are exposed to the peril is key to achieving this outcome.

With all this as a backdrop, it is easy to see why acts of terror have increased as a concern for business continuity professionals according to the Business Continuity Institute’s latest Horizon Scan Report. In this report it was ranked as the fourth greatest threat with 55% of respondents to a global survey expressing concern about the prospect of an act of terror impacting on their organization. It is therefore essential that organizations have business continuity plans in place that will enable them to manage through the disruption caused by a terrorist event, whatever form it may take.

The Two Industry Leading Companies Will Work Together to Ensure Longevity for Internet Exchanges

NEW YORK, NY – TELEHOUSE, a global leader for data centers, international Internet exchanges and managed IT services, today announced the formation of a long-term plan with Verizon Digital Media Services, the next-generation digital media platform, to build out Internet Exchange points.

Verizon Digital Media Services is already a member in TELEHOUSE's LAIIX and NYIIX, and plans to participate in potential future TELEHOUSE Internet Exchange points.

"Working with TELEHOUSE will enable us to further expand our content delivery network presence," said Verizon Digital Media Services' Chief Technology Officer Rob Peters. "Together, we will augment both scale and network performance, to successfully meet the increasing consumer demand for quick, reliable access to online content."

"As a true global leader in the digital media supply chain market, having Verizon Digital Media Services at all TELEHOUSE's Internet Exchange Points gives tremendous value to our organization and its peering members. I strongly encourage any network to join NYIIX or LAIIX and publicly peer with Verizon Digital Media Services," said Akio Sugeno, VP of Internet Engineering, Operations and Business Development.

Verizon Digital Media Services is part of AOL, a Verizon Communications, Inc. company, and has an open peering policy. Through an array of industry leading e-commerce, security and OTT products, Verizon Digital Media Services enables leading content creators, publishers, broadcasters and enterprises to securely and profitably deliver their content to audiences anytime, anywhere, on any device.

For additional public peering details, visit http://as15133.peeringdb.com or https://www.verizondigitalmedia.com

About TELEHOUSE America
A stable and trusted pioneer of carrier-neutral data center services, TELEHOUSE provides secure, power-protected environments, where clients house and operate their telecommunications and network resources. Among the many benefits of colocating with TELEHOUSE is the ability to connect to state-of-the-art peering exchanges in New York (NYIIX) and Los Angeles (LAIIX). Through Manage-E, TELEHOUSE provides a comprehensive suite of solutions -- from help desk and hardware support to managed IT infrastructure, security and compliance services -- all delivered by expert consulting and operations teams on a global scale and from one point-of-contact. Additionally, the global availability of 48 TELEHOUSE-branded data centers in 23 cities throughout Asia, Africa, North America and EMEA, delivers continuous, cost-effective operation of network-dependent, IT infrastructure to businesses around the world. Please visit www.telehouse.com, at sales@telehouse.com. Connect with TELEHOUSE on Twitter and LinkedIn.

Verizon Communications Inc. (NYSE: VZ) (NASDAQ: VZ) employs a diverse workforce of 177,700 and generated nearly $132 billion in 2015 revenues. Verizon operates America's most reliable wireless network, with more than 112 million retail connections nationwide. Headquartered in New York, the company also provides communications and entertainment services over America's most advanced fiber-optic network, and delivers integrated business solutions to customers worldwide.

The Supply Chain Management As-a-Service HfS Blueprint Report Is a New Look at This Evolving Market; This Blueprint Builds on the Initial Supply Chain Management BPO HfS Blueprint of 2014 to Look in Greater Detail at the Adoption of the 8 Ideals of As-a-Service Delivery in This Fast-Moving and Critical Business Function

VALENCIA, Calif. – Data was collected in Q4 2015 and Q1 2016, covering buyers, providers and advisors/influencers of Supply Chain Management Services. More than 980 data points were collected, covering 14 major service providers.

In order to pull together a comprehensive view of the market, HfS Research created importance weightings for the key categories of services innovation and execution, that were based on the opinions of 1109 services buyers, advisors and provider executions in their 2014 State of Outsourcing Study, conducted in conjunction with KPMG. In addition, HfS Research conducted exhaustive interviews with more than 100 F&A service buyers in order to create the report.

The Winners Circle positioning is based on providers who scored highest in Execution and Innovation. They demonstrated strong collaborative relationships with clients and carried out services with a combination of talent, technology and flexible arrangements, while also articulating a vision and "new way of thinking."

Analyst Charles Sutherland, the author of the report, has positioned arvato in the Winners Circle based on industry orientation, SCM vision and IoT integration.

Visit HfS Research (HfS) to download the complete report.

About arvato

arvato is an international service provider. Nearly 70,000 employees design and produce innovative solutions for business customers from all over the world, covering a wide range of business processes along integrated service chains. These include Digital Marketing, Financial, CRM, SCM and IT solutions. arvato is a division of Bertelsmann. www.arvato.com/us

SAN MATEO, Calif. – Guavus, Inc., a leading provider of big data analytics applications for operational intelligence, today announced that it has joined the RDK Community as a licensee. Guavus' suite of operational analytics applications make it easy to draw together data collected from RDK set-top boxes, gateways and other devices, together with the operator's own network data and customer interaction data, to provide real-time analytics that improve network operations, service assurance and customer care. 

Real-time data is one of the critical tools necessary for operators to leverage in order to deliver the best customer experience possible. By correlating and contextualizing data from across the organization, operators can anticipate, address and prevent problems that impact the customer experience through the deployment of self-healing networks. Some of these insights may include: context around KPIs, mapping the toll of outages to different customer populations to gauge the impact on customers, and predicting the impact of introducing new CPE or services into the network.

"One of the key benefits of RDK is the volume of CPE performance data that can be gathered from the field," said Steve Heeb, President and General Manager of RDK Management, LLC. "By collecting and analyzing this data, operators can quicken the pace for targeted product releases. We are very pleased to welcome Guavus to the RDK Community."

"Customer experience is fast becoming the most important end product for operators," said Gabriele Di Piazza, SVP Products and Marketing for Guavus. "The role of collaborative and cross functional decision making enabled by real-time analytics aligns with the fundamental goal in the RDK community, which is to deliver an agile infrastructure for delivering next-gen products at web speed." 

The Reference Design Kit (RDK) is a pre-integrated software bundle that provides a common framework for powering customer-premises equipment (CPE) from network operators. It enables network operators to standardize certain elements of these devices, but also to easily customize the applications and user experiences that ride on top. The RDK is supported by more than 250 companies including CE manufacturers, SOCs vendors, software developers, system integrators, and network operators. It is administered by the RDK Management LLC, a joint venture between Comcast Cable, Time Warner Cable, and Liberty Global. Beyond video-centric set-top boxes (RDK-V), the RDK community is now focused on providing similar software commonality and standardization across data gateways, a software initiative called RDK-B (broadband). 

About Guavus

Guavus solves the world's most complex data problems. Proven across Tier 1 service providers, Guavus provides a new generation of analytically powered big data applications to address specific business problems for next-generation service assurance, next-generation customer experience management and the Internet of Things. The Company uniquely breaks down the barriers between Operational Support Systems and Business Support Systems to enable customers to deliver a better customer experience, improve service operations and more efficiently plan network capacity. Guavus' operational intelligence applications correlate and analyze massive amounts of streaming and stored business, operational and sensor data from multiple, disparate source systems in real time. Guavus products currently process more than two trillion transactions per day.

Contracted Services Include MDU/RF Design, As-Built and Fiber Route Design; Additional Services Include GIS Drafting and Light Detection and Ranging (LiDAR)

WILLOWBROOK, Ill. –  Construction-CAD Solutions (CCS), a full-service provider of turnkey Network Design, Project Management, Site Survey and Structured Cabling solutions to communications, cable, utility, and other related industries, announces today that it has formally entered into an agreement with a leading public communications company in Canada to provide a suite of networking and design services. The contract signing comes as CCS continues its impressive overall client growth in the US and Canada and serves to provide a critical speed to market advantage for the Canadian communications company.

"This contract further entrenches and solidifies our growth in the Canadian market," comments John Logan, VP of Operations & Engineering at CCS. "We're set to help a significant public communications provider get an upper hand by providing a superior level of expertise and the technological tools to help them expand and enter markets efficiently and economically. This is a substantial deal for CCS and we're thrilled to be getting started."

Already the preferred 3D modeler and designer for Swisslog TransLogic® in Canada, CCS will provide a number of services and solutions as part of the new contract, including MDU/RF design; As-Built drawings; fiber route design and Geographic Information System (GIS) solutions. A key component to the new agreement is CCS' Light Detection and Ranging (LiDAR) solution. LiDAR is a remote sensing method that uses light in the form of a sweeping laser to measure ranges (variable distances) to the Earth. These light pulses generate precise, three-dimensional information about shape and surface characteristics. CCS's LiDAR enabled mobile mapping system offers high density, high precision, point clouds combined with high resolution panoramas from a system that is smaller, lighter and easier to handle.

To learn more about CCS' award-winning suite of Network Design, Project Management, Site Survey and Structured Cabling, visit www.concadinc.com.

About CCS
Established in 1998, Construction-CAD Solutions (CCS) is a full-service provider of turnkey Network Design, Project Management, Site Survey and Structured Cabling solutions to telecommunications, cable, utility, and other related industries. As part of its comprehensive solutions portfolio, CCS offers Drafting, Surveying, Permitting, Engineering, and Building Information Modeling (BIM) services. CCS' inventive ideas and custom solutions keep its client engagements on time and on budget. The team is comprised of proficient and experienced project managers, consultants, CAD technicians, designers, 3-D BIM modelers, and land surveyors. A sole-source provider to many Fortune 1000 companies, with engagements in both North and South America, CCS has built its reputation on delivering value-added network design and construction support, backed by a customer-centric philosophy that runs company-wide.

Visit www.concadinc.com for more information. Follow the company on Twitter and LinkedIn.

L3 to L7 Network Service Orchestration, Automation and Monitoring for Multi-Vendor and Open-Source Services

SAN JOSE, Calif. – One Convergence today announced the availability of the Network Service Delivery Platform (NSD) to simplify and automate delivery of rich set of L3 to L7 network services in OpenStack cloud deployments.

As OpenStack gains traction, enterprises and service providers are increasingly faced with the challenge and complexity of rolling out advanced network services. One Convergence's innovative policy-driven approach not only addresses the simplification and automation, but also the challenges of provisioning, deploying, configuring and operating a heterogeneous set of multi-vendor and open-source network services.

The NSD solution provides orchestration, lifecycle management, service assurance and visibility/monitoring for network services. NSD significantly enhances what is available in OpenStack FWaaS, LBaaS and other *aaS with support for vendor specific features, licensing, high availability, service chaining and common ways to orchestrate and configure a diverse set of network services.

The solution supports Cisco Application Centric Infrastructure (ACI), OpenStack Neutron and other network fabrics and SDN controllers. Red Hat Enterprise Linux OpenStack Platform was chosen as the OpenStack Infrastructure-as-a-Service base, combined with Cisco ACI and One Convergence NSD to create a managed service provider solution. Sungard Availability Services® (Sungard AS), Cisco, Red Hat and One Convergence have collaborated to deploy this new solution in Sungard AS' datacenters.

"There is a substantial gap between the expectation of enterprises and service providers with what exists in OpenStack, for deploying network services. While they want to deploy feature rich multi vendor solutions at scale, it is a struggle in OpenStack to get basic functionality deployed," said Prasad Vellanki, CEO of One Convergence. "NSD not only fills the gap that simplifies and automates the deployment, but also provides great insight for operations at the services layer and the applications they front end."

One Convergence is collaborating with community, industry partners and contributing significantly to open source in the areas of Group-based Policy (GBP), service abstraction and service chaining. In continuation of this commitment One Convergence is contributing in a big way to GBP Network Function Plugin (NFP), which provides an open source version of network service orchestration and lifecycle management framework that can support both Neutron API and GBP modes of deployment. NSD is compatible with and leverages the open source NFP framework.

"The One Convergence NSD framework enables Sungard Availability Services to deliver new, advanced networking and security features to our enterprise customers," said Prasad Dorbala, Vice President of Product Engineering, Sungard Availability Services. "By combining lifecycle management and service-chaining -- the ability to add services instantly -- One Convergence has created an agile, on-demand solution framework. This means Sungard Availability Services customers can reduce the time it takes to implement changes, giving them ultimate service implementation, velocity and flexibility."

"The integration of One Convergence NSD with Cisco Application Centric Infrastructure creates a complete solution for network services automation at scale in OpenStack," said Michael Cohen, Senior Director of Product Management, Cisco. "Our companies share a vision for enabling policy-based automation for OpenStack, which has been driving upstream efforts in Group-Based Policy as well as joint product integration."

"We're excited about adoption of Red Hat Enterprise Linux OpenStack Platform along with Cisco ACI and One Convergence NSD solutions in demanding customer environments such as at Sungard AS. As leaders in driving enterprise adoption of OpenStack, we're pleased to work closely with technology companies like One Convergence that provide powerful and complementary solutions that enable customers to deploy advanced network services based on an OpenStack infrastructure," said Radhesh Balakrishnan, general manager, OpenStack, Red Hat.

The features of the solution include:

  • Network service orchestration and lifecycle management
    • Common way to configure and orchestrate heterogeneous services
    • Seamless support for VMs & containers
  • Delivers rich set of network services
    • Multi-vendor and open-source network services
    • Firewall, VPN, Load-balancer, WAF, IPS/IDS …
    • Vendor specific features beyond OpenStack *aaS
  • Support Tap, L2 & L3 insertion modes
  • Services assurance / high availability
  • Operational visibility and analytics
  • Flexible deployment model
    • OpenStack Group-based policy (GBP)
    • OpenStack Neutron API

The solution is available now for OpenStack Neutron and Cisco ACI based deployments. For additional information and inquires contact info@oneconvergence.com.

About One Convergence, Inc.
One Convergence provides a solution to simplify and automate delivery of rich set of multi-vendor and open-source L3-L7 network services for OpenStack cloud deployments. The solution works with Cisco ACI and other network fabrics / SDN controllers. The solution among other things provides life-cycle management, service assurance/HA, operational visibility & analytics.

Red Hat and Red Hat Enterprise Linux are trademarks of Red Hat, Inc., registered in the U.S. and other countries. Linux® is the registered trademark of Linus Torvalds in the U.S. and other countries. The OpenStack mark is either a registered trademark/service mark or trademark/service mark of the OpenStack Foundation, in the United States and other countries, and is used with the OpenStack Foundation's permission. Red Hat is not affiliated with, endorsed or sponsored by the OpenStack Foundation, or the OpenStack community.

Trademark Notice.
Sungard Availability Services is a trademark or registered trademark of SunGard Data Systems or its affiliate, used under license. The Sungard Availability Services logo by itself is a trademark or registered trademark of Sungard Availability Services Capital, Inc. or its affiliate. All other trademarks used herein are the property of their respective owners.

Image Available: http://www.marketwire.com/library/MwGo/2016/2/11/11G082638/Images/OC_NSD_infographic_1-e2f7b28fe7b19c02bba086a8c78f23af.jpg

Within Suite, LANDESK Introduces Asset Intelligence, Bringing Powerful Asset Discovery and Reclamation Capabilities


BRACKNELL, UNITED KINGDOM — LANDESK today announced it has released the newest version of IT Asset Management Suite (ITAM), Asset Central, which integrates with LANDESK Service Desk to provide access to asset data from the Service Desk platform. Along with this platform alignment, the new release extends the existing hardware and software asset management processes and adds asset discovery mechanisms, making it a true all-in-one solution.


“With this newest release, LANDESK brings together all of the technology necessary to provide the visibility IT departments need when managing assets,” said Ian Aitchison, ITAM product director at LANDESK. “Additionally, these new capabilities give an improved user experience so users can easily understand where their assets are at all times in their lifecycle.”


LANDESK’s greater focus on IT asset management is transforming the way IT tracks assets through their lifecycles. LANDESK Asset Central provides users with out-of-the-box lifecycle processes from ordering any type of asset in the asset catalogue through to disposal. This product provides comprehensive alerting, contract, process and lifecycle management in a single tool. Asset Central – offered on-premise and in the cloud – helps organisations anticipate and intelligently schedule hardware and software purchases, updates and maintenance, and optimise usage. Through giving needed insight to IT teams, ITAM also reduces risk if hardware is stolen or lost or if an organisation undergoes a software audit.


In addition, customers no longer have to worry about inventory data flow or data normalisation when populating their CMDB because it is all done on one platform, rather than through multiple vendor solutions.

“Moving from LANDESK’s Asset Lifecycle Manager to Asset Central is like going from black and white to colour,” said Jon Hill, vice president at Jennison Associates. “With ITAM, we have the visibility we need to manage the many assets in our environment.”


Along with the changes to Asset Central, LANDESK is also introducing Asset Intelligence, which includes capabilities formerly found in LANDESK Data Analytics, Software License Manager and Inventory Manager. This new product brings powerful asset discovery and reclamation capabilities, allowing organisations to easily discover assets on the network and monitor software licenses in use. This technology also gives IT departments access to data from LANDESK discovery tools or external sources, providing a comprehensive view of assets for provisioning and security monitoring purposes.


Additionally, B2B connectors allow organisations to aggregate contract, warranty and procurement data from vendors. With one simple tool, IT departments can have all of the data they need to track, monitor and reclaim their assets.


For more information regarding LANDESK asset management solutions, please visit www.landesk.com/itam.


About LANDESK Software

LANDESK, the global authority on user-centred IT, enables users to be their most productive while helping IT embrace the speed of change. Through the integration and automation of IT systems management, endpoint security management, service management, IT asset management, and mobile device management, LANDESK empowers IT to balance rapidly evolving user requirements with the need to secure critical assets and data. With offices located across the globe, LANDESK is headquartered in Salt Lake City, Utah. For more information, visit www.landesk.com.

Copyright © 2016, LANDESK. All rights reserved.

As if the health care industry isn’t having enough security problems, is it also at risk for cyber terrorism?

The Ohio-based Times Reporter characterized the recent attacks on medical facilities as cyber terrorism. I’m not sure I’d go quite that far, yet. However, a Thycotic survey commissioned at RSA found that cyber terrorism is a growing concern among security professionals.

Thycotic asked the security professionals five questions regarding cyber terrorism and who is at risk of an attack. In response to the first question about whether a “catastrophic cyberattack” could hit the United States within a year, a whopping 63 percent said yes, it can – will? – happen. Getting more detailed, Nathan Wenzler wrote on the Thycotic blog:



Several state lawmakers on Monday vowed to champion a hurricane protection system for the Texas coast — the Houston region, in particular — by giving money to scientists so they can finalize storm surge barrier proposals, or by working with members of Congress to bypass a lengthy U.S. Army Corps of Engineers process and secure federal funding directly to build a super seawall, levee or gate system.

When the Joint Interim Committee to Study a Coastal Barrier met for the first time two years ago, members ordered hurricane researchers to stop bickering and converge on a single solution to protect Houston and its massive industrial complex. But the Legislature gave them no money to assist with the endeavor — despite repeated requests — leaving researchers dependent on private and, only recently, some federal dollars to carry out their work. Two years later, the experts still are pushing different plans, although some consensus has emerged around an $8 billion concept developed at Texas A&M University at Galveston called the “coastal spine.”

At the coastal barrier committee’s second meeting on Monday, state lawmakers again stressed the need for a fully formed plan and urged the scientists and engineers to ask for whatever they need to get the job done. State Sen. Larry Taylor, R-Friendswood, the committee’s co-chairman, suggested the Legislature use some of the BP oil spill settlement money so researchers can develop their plans to the point where they might be shovel-ready. He said he was unaware that the researchers had ever asked the Legislature for money.