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Volume 28, Issue 3

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Jon Seals

Friday, 14 November 2014 17:48

To Sell ERM, Think Like a Salesperson

There have been many discussions around the value of enterprise risk management as of late. Some individuals may feel as if having a risk manager on board checks the box, meeting the company’s obligations. Others may feel that enterprise risk management is the start and end to all their challenges and, if things do not work out as expected, the risk manager is to blame. So where does that leave the risk manager?

In order to have a healthy enterprise risk management program, risk managers should think like salespeople. Risk management professionals tend to be very passionate about their vocation, but not everyone may be buying into the ERM process. The first step to selling your risk program is to find a champion. This person should be on your executive team—preferably the CEO.  You need a strong voice in your organization that will support the change that an enterprise risk management program can bring. It is also a good idea to have support from the board of directors and, if applicable, the internal auditor. When building your risk team, keep in mind that the end goal is to have all employees of the organization support and apply risk management to their day-to-day challenges. The more risk champions you can find, the better your program will be advocated and supported.

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http://www.riskmanagementmonitor.com/to-sell-erm-think-like-a-salesperson/

LONG BRANCH, N.J. – Power management company Eaton announced it has been selected by MillerCoors to provide an integrated emergency communications solution for the company’s mega brewery in Fort Worth, Texas. MillerCoors has deployed Eaton’s ALERiTY® mass notification platform to enhance emergency communications capabilities at the brewer’s 150-acre facility, which has more than 700 employees.

“A facility of this size needs to be prepared for anything – from natural disasters to chemical spills that could require evacuations or lock-down notifications. MillerCoors wanted a system that would not only be reliable and flexible but also easy-to-use in an emergency,” said Ted Milburn, vice president, Marketing, Eaton’s Cooper Notification business. “From outdoor high power speaker arrays to indoor high fidelity speakers, our advanced technologies broadcast crisp, clear intelligible messages that can be understood in MillerCoors’ loud industrial environment.”

WAVES wide-area mass notification system (MNS), part of the ALERiTY platform, was installed in the spring of 2013 as part of a three-phase makeover of the notification system for MillerCoors. The outdoor system includes the WAVES command and control system, 10 high power speaker arrays and a mobile speaker array, which is used for broadcasting announcements to employees throughout the facility’s parking lot and can be mobilized for temporary events. ALERiTY’s system interface provides a one-click solution that can launch critical messages simultaneously across the different layers of the MNS.

The second phase of the rollout is now under way and includes ALERiTY’s latest line of integrated, Internet protocol (IP) network-based mass notification solutions, WAVES over IP, which was launched in December 2013. This indoor installation includes upgrading the current system with the latest software; adding an IP-based, in-building MNS with Wheelock® speakers and speaker strobes to cover the 1.2 million-square-foot facility; and integrating the in-building and wide-area MNS.

Installation of the third phase of the upgrade will include light emitting diode (LED) display signs to give employees in the loudest areas of the facility the information they need to take action. MillerCoors purchased the Eaton system from Great Southwestern Fire & Safety, a premier Eaton channel partner, which also conducted a comprehensive site analysis to gather critical data used in a phased approach for design and installation of both an exterior and interior solution to address life safety needs.

Eaton provides integrated, advanced technology and code-compliant solutions for life safety and mass notification, providing critical, emergency communications for higher education, industrial, commercial, government and military markets. To learn more about these solutions or other life safety and mass notification solutions, visitwww.coopernotification.com.

Eaton’s Electrical Sector is a global leader with expertise in power distribution and circuit protection; backup power protection; control and automation; lighting and security; structural solutions and wiring devices; solutions for harsh and hazardous environments; and engineering services. Eaton is positioned through its global solutions to answer today’s most critical electrical power management challenges.

Eaton is a power management company with 2013 sales of $22.0 billion. Eaton provides energy-efficient solutions that help our customers effectively manage electrical, hydraulic and mechanical power more efficiently, safely and sustainably. Eaton has approximately 103,000 employees and sells products to customers in more than 175 countries. For more information, visit www.eaton.com.

New virtual appliance enables businesses of all sizes to cloudburst, protect and migrate virtual machines

 

BURLINGTON, Mass. – Unitrends today announced Boomerang™, a powerful new virtual appliance that enables virtualization administrators to simply and affordably move VMs from VMware® to Amazon Web Services (AWS). Leveraging technology from its May 2014 acquisition of Yuruware, an innovator of data protection technology for AWS and other public clouds, Unitrends’ new offering allows businesses of all sizes to cloudburst, protect and migrate virtual machines (VMs). 

Click to Tweet: New! From#VMwareto#AWSand Back Again with Boomerang from@Unitrends. First VM Free!bit.ly/1tc2WEz 

Using Boomerang, virtualization administrators can leverage a hybrid cloud approach to protect and migrate VMs, and to work in the cloud or on-premise. Key features of the appliance include:

  • Cloudbursting – Frees capacity in on-premise virtual environments by temporarily sending VMs to run in AWS. Administrators can easily copy VMs from AWS when they are ready to bring them back to VMware.
  • Disaster Recovery and Backup – Replicates virtual environments and stores them in AWS. In the event of an outage, disaster or catastrophic failure, live VMs can be spun up to run in the cloud within minutes.
  • Migration – Automates migration from VMware to AWS. Virtual environments are automatically re-created in AWS, reducing the errors and costs associated with manual processes.

“Virtualization and cloud computing have disrupted the data protection landscape, and Unitrends believes companies of all sizes should be able to take advantage of these technology advances,” said Dr. Anna Liu, director, research and development, Cloud Products and general manager, Unitrends Australia. “With Boomerang, even the smallest organizations can leverage AWS for load balancing, disaster recovery and migration. Being able to adapt data protection strategies to meet evolving data center requirements is no longer a benefit reserved for large enterprises with massive headcounts and budget.”

“Boomerang exemplifies the high caliber of innovation we consistently bring to market to solve complex problems with simple, yet sophisticated data protection solutions,” added Unitrends’ CEO Mike Coney. “Architected to specifically address the needs of virtual-only environments, this new appliance enables organizations to protect and migrate data to the cloud as well as tap the power of AWS to gain more storage and processing speed in just minutes—on the fly. Boomerang gives organizations remarkable flexibility at an unbeatable price point.”

Pricing and Availability

Boomerang is now available for online purchase at: www.vmBoomerang.com. The first VM connected to Boomerang is free forever. Monthly subscription pricing is $29.95 per VM. An annual subscription is available for $19.95 per VM. Prior to purchase, administrators can trial Boomerang for unlimited VMs for 30 days at no cost.

To learn more about Boomerang, visit: www.vmBoomerang.com.

 

About Unitrends

Unitrends delivers award-winning business recovery solutions for any IT environment. The company’s portfolio of virtual, physical and cloud solutions provides adaptive protection for organizations globally. To address the complexities facing today’s modern data center, Unitrends delivers end-to-end protection and instant recovery of all virtual and physical assets as well as automated disaster recovery testing built for virtualization. With the industry’s lowest total cost of ownership, Unitrends’ offerings are backed by a customer support team that consistently achieves a 98 percent satisfaction rating. Unitrends’ solutions are also sold through a community of thousands of leading technology partners, service providers and resellers worldwide. Visit www.unitrends.com.

Here’s an odd economic indicator for you: Sales of master data management for product data grew only 8.7 percent last year. By comparison, MDM for customer data grew 12.2 percent.

That’s more than a 2 percent difference favoring customer data MDM, which suggests, according to Gartner’s market data, “that end users are, on the whole, comfortable with economic growth.”

Maybe, but I think this conclusion from the report is a safer bet: “Appreciation of the business value of MDM, which, though increasing, is still severely lacking.”

...

http://www.itbusinessedge.com/blogs/integration/what-sluggish-product-master-data-management-sales-say-about-the-economy.html

In 2013 Continuity Central conducted a survey to explore quality control methods that are being used within business continuity management systems. This survey is now being repeated to see how the trends in this area may have changed. The survey has also been extended to include BCMS measurement.

The interim results of this survey are as follows:

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http://www.continuitycentral.com/feature1248.html

Senior executives within UK businesses say that critical data is not being protected, a new report from NTT Com Security shows. The Risk:Value report, based on a survey of 800 business decision-makers (not in an IT role) in the UK, Australia, France, Germany, Hong Kong, Norway, Sweden and the US, shows that UK executives believe that less than half (49 percent) of their critical data is fully secure.

The report, designed to assess the level of risk within large organizations and the value that senior people place on data security, reveals that the majority (56 percent) of respondents in the UK agree they are likely to suffer a security breach at some point: which rises to 63 percent on average globally.

Nearly three-quarters (72 percent) believe it is vital that their organization is insured for data security breaches, but only half (54 percent) admit their company insurance currently covers the financial impact of both data loss and a security breach.

Garry Sidaway, Senior Vice President Security Strategy & Alliances, NTT Com Security, says: “The results provide some real insight into the minds of non-IT executives about the value they place on the data in their business and whether they feel this data is at risk. The report shows a kind of ‘security maturity’ scale developing among businesses who value their data, but do not always recognise the risks to critical information. When asked what they associate with the term data security, only half say it is as ‘vital’, while less than a quarter see it as ‘a business enabler’.

“Unfortunately, security at the board level still tends be associated with data protection and compliance, when in fact securing data properly is absolutely critical to enabling businesses to thrive and survive. There’s also a growing disconnect between the cost of breaches and the importance that organizations place on IT security to drive these costs down.”

The report reveals that UK executives are also underestimating the impact of a security breach. Almost a fifth (19 percent) think there would be no significant impact on their revenue, while 28 percent admit they do not know what the financial implications would be. On average, however, UK companies estimate a drop in revenue of 7 percent. A quarter (24 percent) say it would take between one and three months to recover, with five months being the average in both the UK and across all eight countries.


Read the report (PDF).

How does a business cope with regulations that, when piled on top of each other, are ‘three Eiffel Towers high’? That’s the future for the financial industry, according to a recent report from financial regulations consultancy JWG and its forecast for the situation in 2020. But regulatory risk is also growing in many sectors. New legislation is swinging into play relating to developments unforeseen five years ago. Should organisations simply chase ever-evolving and expanding regulations to try to remain conformant? Or is there an opportunity here, disguised as a problem?

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http://www.opscentre.com.au/blog/the-two-faces-of-the-increase-in-regulatory-risk/

Thursday, 13 November 2014 17:27

Multi-Language Emergency Warnings in Minnesota

ECHO Meeting attendees

Tech savviness is a hallmark of the millennial generation. They are the first generation to replace landlines, crayons and typewriters with smartphones, laptops, and tablets. They have phased out the communication, education, and work processes of the baby boomer generation in favor of faster more technologically advanced solutions. There is no doubt this rapid adoption of technology is significantly changing the speed and accuracy of how information is processed and shared. Emergency education and communication departments are particularly benefitting from new technology. Apps like mobile GPS storm trackers have dramatically transformed the field of public health and emergency response by increasing public awareness before, during, and after severe weather. Today, smartphone emergency alerts are replacing storm sirens and social media is providing faster disaster coverage than weather radios. Technology is providing faster more pinpointed surveillance of natural and planned emergency events and innovative messaging and communication networks are allowing public health and emergency response officials to better reach larger and more diverse communities.

Minnesota Emergency & Community Health Outreach, or ECHO, is one such program that is using technology to address the emergency preparedness and response needs of their community. By leveraging text to speech technology, ECHO has created Spanish, Hmong, and Somali language warnings and alerts that extend their emergency response to include the immigrants and refugees living in their community. Known as the Minnesota Multi-Language Alerting Initiative this 15-month project led by ECHO in partnership with Twin Cities Public Television (TPT) will expand the emergency response linguistic reach of the current Common Alerting Protocol, which only provides alerts in English.

ECHO meeting attendees

Through funding from the Corporation for Public Broadcasting, ECHO hopes to use Minnesota Multi-Language Alerting Initiative to lay the groundwork for multi-language emergency warning and alert systems and eventually support national efforts to improve emergency messaging and delivery through the Integrated Public Alert and Warning Systems.

ECHO is a non-profit organization whose founding mission engages limited English proficiency residents in emergency preparedness initiatives. Founded in 2004, ECHO has developed a team of bi-lingual ambassadors in 12 languages that work alongside ECHO to create programs and services that help people be healthy, contribute, and succeed.

The combined community engagement, new technology, and a process for delivering messages supported by cultural context across diverse communities is viewed as a best practice enhancing health and safety initiatives. The first messages are due out this fall, with final outcomes in the spring of 2015. For more information, please contact ECHO’s executive director, Lillian McDonald.

If you’re a security and risk leader, it’s either the best of times or the worst of times. Today, it feels as if not a week goes by without yet another revelation of a large scale cyberattack targeting a trusted corporate brand. Suddenly, business executives who used to avoid you want to be your best friend and are looking at security as an integral piece of the business technology agenda. Why the sudden corporate conviviality? Well, now when there is a major customer breach, it’s not just your job that’s on the line, it’s their job on the line as well - and potentially up to a $1 billion in corporate profits. This means that protecting customers’ data and preserving their privacy can no longer be limited to the CISO or chief privacy officer. In fact, if your company execs are smart, they’ll make it one of their top business and corporate social responsibilities in 2015 - and if they’re not, look for a new job, because you don’t want to be working there.
 
This is why we predict that in 2015 there will be:
...

Monitoring, Availability and Technology Changes are the Leading Issues

COLUMBUS, Ohio – Data center monitoring capabilities, availability and changes in technology are the leading top-of-mind issues for data center managers, according to a fall survey of data center users from Emerson Network Power, a business of Emerson (NYSE: EMR) and the global leader in maximizing availability, capacity and efficiency of critical infrastructure.

The fall installment of the biannual survey polled members of the Data Center Users’ Group® (DCUG), an association of influential data center, IT and facility managers, captured input from more than 130 respondents across North America. The questions covered a variety of data center topics, including data center monitoring and management, capacity constraints, third-party colocation providers, energy efficiency and heat and power densities. A report of the results was released this month during the Fall 2014 DCUG conference in Atlanta, GA.

The survey results show that, for the second time this year, technology change continues to be an increasing concern on the minds of data center professionals. In the Spring 2014 survey, concerns over technology change rose from eight to number five; it continues to climb this fall as it tied for second place. When asked to identify their top three facility/network concerns, 35 percent of respondents cited adequate monitoring/data center management capabilities, followed by 34 percent for both availability/uptime and technology changes. Concerns over energy efficiency dropped from 44 percent in the fall of 2013 to 32 percent in this survey.

“As reflected in our recent ‘Data Center 2025’ report, data centers are undergoing massive changes in technology at an increasing pace. Concern over this continues to rise among data center managers, as advances in technology and interconnectivity are forcing data centers to support more critical, interdependent devices and IT systems,” said Bob Miller, vice president, global solutions sales, Emerson Network Power in North America, and a member of the DCUG board of directors. “While energy efficiency is still a concern, focus is clearly shifting toward greater availability and the need for more capacity.

More than one third of survey respondents indicated that they are able to accommodate additional compute capacity without constraints -  but available power, cooling and floor space were listed as restraining the growth capabilities of almost two thirds of the respondents.

Additional responses include the following:

  • Seventy-eight percent indicated they have unplugged unused servers (i.e. ghost servers) in the past 12 months.
  • Fifty-five percent of respondents have increased the temperature in their data center during the course of the year.
  • With 75 percent of responses, ‘resilient and highly available’ were listed as the greatest importance of data center capabilities.
  • Thirty-two percent of respondents cited they were extremely likely to incorporate commissioning services in their next data center project.

Emerson Network Power uses the data from the DCUG survey to track market issues and inform programming at future DCUG and industry events, such as the DCUG Fall Conference held each November. Presentations from this year’s conference focused on issues that drive future decisions presented by experienced users and IT industry experts included, “How a Major Bank Transformed Their Power Systems to Achieve High ROI and Low Risk”, “Assessments in Action: Great American Insurance Shows Continued Improvements” and “The Changing World of Power Distribution.”

Founded in 2003, the DCUG is a growing affiliation of approximately 2,000 organizations across North and South America; the group hosts several hundred attendees semi-annually to collaboratively discuss best practices, share experiences and address the most relevant issues affecting the reliability, availability and cost of operation for critical installations. The group’s membership comprises professionals with a wide variety of IT and facilities management expertise across a wide spectrum of industries including finance, insurance, education, colo/hosting, technology, retail, manufacturing, public sector and more.

For more information on the DCUG, visit www.DataCenterug.org. For more information on technologies and services from Emerson Network Power, visit www.EmersonNetworkPower.com.