The Continuity Logic customized demo provides an opportunity for qualifying organizations to evaluate Frontline Live 5™, with their plans, desired controls, policies, and procedures. This first-of-its-kind system for both business continuity and many other areas of Governance, Operational Risk and Compliance (GRC) is powerful, but often best viewed with some of your familiar plans, data and templates.


Spring World 2016

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Fall Journal

Volume 28, Issue 4

Full Contents Now Available!

Jon Seals

(TNS) — Private security guards working at Iowa malls, schools and corporations have no required training and no recurring background checks, despite increased threats at these facilities.

Lawmakers and the public are raising questions about licensing requirements for private security companies after an off-duty guard fatally shot a woman June 12 at Coral Ridge Mall in Coralville.

Alexander M. Kozak, 22, of North Liberty, is being held on first-degree murder charges that he targeted mall employee Andrea Farrington, 20, and gunned her down amid hundreds of shoppers.

“Most organizations want to give the appearance of security, but they don’t want the substance,” said Tom M. Conley, president and chief executive officer of the Conley Group, a private security company in Urbandale.



Tuesday, 23 June 2015 00:00

Three Problems that Prove You Need a CDO

A few signs show that organizations might be retreating from the idea of a chief data officer. Instead, some organizations are adding strategic data functions to the CIO’s job. But is that enough or does the growing demand require a dedicated data executive?

Here are three reasons why I think organizations may want to embrace chief data officers.

First, as I shared in my last piece, most CIOs don’t want the data officer task. Experian surveyed CIOs last November and found that an incredible 92 percent of CIOs “are calling out for a CDO role to release the data pressures they face and enable a corporate wide approach to data management.” Call me crazy, but to me, it’s pretty clear that the people who have thus far handled the job say it needs a separate role.



With great convenience comes great responsibility...

Once a month I use my blog to highlight some of S&R’s latest and greatest. The cloud is attractive for many reasons -- the possibility of working from home, the vast array of performance and analytical capabilities available, knowing that your backups are safe from that fateful coffee spill, etc. Although the cloud is not a new concept, the security essentials behind it unfortunately remain a mystery to practically all users. What’s worse, the security professionals tasked with protecting corporate data rarely have visibility into all the risk -- it’s simply too easy for users to make critical cloud decisions without process or oversight.   

Underestimating or neglecting the necessary security practices that a cloud requires can lead to hacks, breaches, and horrendous data leaks. We’ve seen our fair share of security embarrassments that range from Hollywood execs to the US government, and S&R pros know that these are far from done.



Tuesday, 23 June 2015 00:00

Creating a Risk Intelligent Organization

Many organizations spend time and effort building and developing robust risk mitigation frameworks and strategies to handle business-specific risks. In spite of constant monitoring through dashboards and reports, many companies still face major and unexpected issues. One of the main reasons for shortfalls in risk management is the general attitude towards risk mitigation. Although companies are well-prepared with an infrastructure in place, they often struggle when cultivating a sense of risk awareness, responsibility and intelligence into and across the fabric of an organization, which results in gaps and deficiencies.

Every organization realizes the significance of risk intelligence, but they frequently face issues in the initial stage of their transition. Developing a risk culture is frequently viewed as just a requirement to be fulfilled rather than something that adds value to an enterprise. Without a clear agenda, many companies find it impossible to cultivate risk-taking capabilities into its employee base.

Risk intelligence demands that every individual in an organization take responsibility for managing risks in the day-to-day operations. Senior management should assess the existing risk management strategy and gauge its effectiveness in alleviating risks as well as developing awareness throughout the organizational structure.



Here’s the conundrum: There is a shortage of IT professionals who have the skills that employers need, and at the same time, there is an abundance of bright, eager people who dream of obtaining those skills and building a career in IT, but who simply lack the wherewithal to obtain a four-year college degree to realize that dream. The solution to this problem has long seemed destined to elude us. But maybe there is an answer after all.

That’s the conclusion I drew after learning about the Creating IT Futures Foundation (CITFF), the philanthropic arm of CompTIA, the Downers Grove, Ill.-based IT trade association best known for its certification programs. Formerly called the CompTIA Educational Foundation, CITFF is headed by CEO Charles Eaton, who was brought on board in 2010 “to find a more impactful way to engage in our strategy.” That strategy, in Eaton’s words, is to “move the needle on getting people who need an opportunity into IT careers.”



Dot Hill Next-Generation RealStor Storage Operating System Now Available with All AssuredSAN 3004 Arrays


LONGMONT, Colo. Dot Hill Systems Corp.(Nasdaq: HILL), a trustedsupplier of innovative enterprise-class storage systems, today announced that Dot Hill’s next-generation RealStor™ storage operating system is now available with all AssuredSAN® 3004 arrays. This break-through innovation, combined with enterprise-level features and functionality delivered at a very cost-effective price point, enables Dot Hill OEM partners to compete effectively with hybrid cache-only arrays on the market.

Ideal for remote and branch offices, small businesses, general purpose server applications (Web, file, database, email) and backup appliances, AssuredSAN 3004 arrays with RealStor allow OEMs to deliver entry-level storage systems with enterprise-level features such as faster disk rebuilds, easy-to-manage pooled storage, cost-optimized provisioning and SSD read-cache performance at a starting price point of less than $10,000.

“Research shows that storage IT decision makers are looking for highly reliable storage at the lowest price per terabyte and solutions that optimize application performance for key business processes. They also want features that reduce operational costs such as staff, power and cooling requirements,” said Bill Wuertz, senior vice president, products and solutions, Dot Hill. “In a VMware environment, the 3004 array can support three times the number of VM’s at half the cost per VM when SSD caching is enabled. With RealStor technology, our 3000 Series hybrid storage systems deliver real-time access to data for constantly changing workloads common in virtualized SMB environments and workloads associated with the Internet of Things and third platform technologies.” 

“Small businesses invariably don’t have the resources to dedicate to managing storage systems,” said Mark Peters, practice director and senior analyst at ESG. “Featuring an improved user interface in its RealStor storage operating system, Dot Hill has made significant improvements to the total user experience. AssuredSAN 3004 solutions are easier than ever to install and manage, without requiring storage experts.”

Dot Hill AssuredSAN 3004 storage systems are available with multiple host interface options including Dot Hill's unique, flexible 16Gb Fibre Channel/10Gb iSCSI converged interface as well as a new two-port 12Gb SAS interface option.

RealStor features include these advantages:

·      RealCache allows solid-state device (SSD) cache to become an extension of the controller cache, increasing effective cache capacity by up to 100 times.

·      RealPool enables users to simplify system management without complex policy settings to allow configuration for capacity expansion in less than 10 minutes with no downtime.

·      RealThin thin provisioning optimizes capacity management and offers file-system integrated space reclamation which reduces the cost of capacity investments by up to 50 percent.

·      RealSnap virtual snapshots dramatically streamline the action of creating point-in-time images, providing capabilities to snap volumes multiple times with no performance impact, resulting in improved backup and recovery.

·      RealQuick rebuild improves system uptime and data protection by reducing the risk of data loss after a drive failure and providing up to 10 times faster restore time.


About AssuredSAN 3004 Storage Solutions

Dot Hill AssuredSAN 3004 solutions are built on the company's proven RAID architecture with sustained sequential read performance of up to 3,300 MB/second, writes of up to 2,400 MB/second and 40,000 input/output operations per second (IOPS) from disk. The Dot Hill RAID Companion Processor (RCP) allows AssuredSAN 3004 solutions to deliver dramatic performance gains at very aggressive price points. Unlike some competitive arrays that utilize an active-passive controller design, all AssuredSAN arrays support dual active-active controllers for the highest reliability and availability. Dot Hill's latest firmware utilizes a proprietary Adaptive Read-Ahead Algorithm that analyzes workloads and fine-tunes options for optimal performance, delivering better response times to meet IT service level agreements. For future upgrades, 3004 customers can upgrade to 4004 controllers, with no data migration, and achieve performance up to 120,000 IOPS for transaction-oriented workloads.


About Dot Hill

Leveraging its proprietary AssuredSAN family of hybrid storage solutions with RealStor—the next generation real-time storage operating system—Dot Hill solves today’s storage workload challenges created by the Internet of Things and third platform technologies. In today’s interconnected world, Dot Hill storage solutions support people accessing information, and machines collecting sensor data—all in real time. Dot Hill’s solutions combine innovative intelligent software with the industry’s most flexible and extensive hardware platform and simplified management to deliver best-in-class solutions. Headquartered in Longmont, Colo., Dot Hill has offices and/or representatives in the United States, Europe, and Asia. For more information, contact Dot Hill at http://www.dothill.com/ or @Dot_Hill.

NEWARK, Calif. – Tegile Systems, the leading provider of flash-driven storage arrays for databases, virtualized server and virtual desktop environments, today announced that Cherry Health, Michigan’s largest Federally Qualified Health Center, has implemented its intelligent flash storage system to allow providers fast access to patient records to enable better healthcare. 

Established in 1988, Cherry Health’s network of 160 physician and mid-level providers at 27 sites in Michigan are focused on giving high-quality health services to those who have little or no access to healthcare, regardless of income or insurance status.  With a focus on making patients its No. 1 priority, Cherry Health reports several quality measures and maintains national accreditations based on its quality standards, which must be renewed on a regular basis.

The organization switched from a primarily paper-based record system to maintaining electronic records five years ago.  Operating in a completely thin client environment allows for better access to patient information, as well as for controlling access and security of that information.  With the need for its providers to access patient information quickly and regulatory pressure driving a lot of database growth, Cherry Health looked for a storage system where it could put all of its Tier 1 applications that needed to stay up and running.

“The more patients the provider can see in a day, it means we’re actually giving better healthcare,” said Ken Brower, CIO of Cherry Health.  “If our providers can see one extra patient per day, we can see 62,000 extra patients per year.  Without that speed, that would be 62,000 patients that very possibly would not have been seen by their physician.”

After a successful 5-month proof of concept and testing to ensure that it would stand up to the rigors of day-to-day operations, Cherry Health began utilizing the speed and performance of Tegile’s Intelligent Flash Arrays for use with its Tier 1 applications within its production environment.  The extra speed allows providers at Cherry Health to focus on the quality of care they are giving their patients while improving the number of patients seen.

"Health organizations like Cherry Health face not only pressure from providers for fast access to patient records in order to give the best care possible but regulatory pressure as well to ensure that they comply to the myriad laws regarding how that information is handled," said Rob Commins, vice president of marketing at Tegile.  “In choosing Tegile, Cherry Hill was able to balance these sometimes opposing needs by dramatically reducing database response time while ensuring critical information is securely stored.  Tegile Flash Arrays deliver sustained performance, resiliency and economics that enable organizations like Cherry Health to accelerate their operations while lowering storage infrastructure costs.”

About Tegile Systems
Tegile Systems is pioneering a new generation of intelligent flash arrays that balance performance, capacity, features and price for virtual desktop and database applications. With Tegile’s line of all-flash and hybrid storage arrays, the company is redefining the traditional approach to storage by providing a family of arrays that accelerate business critical enterprise applications and allow customers to significantly consolidate mixed workloads in virtualized environments.
Tegile’s patented IntelliFlash™ technology accelerates performance and enables inline deduplication and compression of data so each array has a usable capacity far greater than its raw capacity. Tegile’s award-winning solutions enable customers to better address the requirements of virtualization, virtual desktop integration and database integration than any other offerings. Featuring both NAS and SAN connectivity, Tegile arrays are easy-to-use, fully redundant and highly scalable. They come complete with built-in snapshot, remote-replication, near-instant recovery, onsite or offsite failover, and VM-aware features. Additional information is available at www.tegile.com. Follow Tegile on Twitter @tegile.
Global Study Conducted by 451 Research Finds Skills Gap and Resource Constraints are Key Challenges for Mobile App Development; Two-Third of Mobile Apps Will be Developed Externally Over the Next Two Years


LONDON, UK – A new 451 Research global survey, sponsored by Kony, Inc., shows demand for new enterprise mobile applications to rapidly increase. The survey of IT management, IT development and line of business professionals found that more than half of the 480 respondents, from North America, Europe and Australia, plan to deploy 10 or more enterprise mobile apps during the next two years. However, it also revealed that IT departments are ill-equipped to meet the demand for mobile apps due to budget and resourcing limitations, skills gap, legacy infrastructure, overall technology fragmentation and immature lifecycle workflows. As a result, many companies are looking to external resources to meet business demand for mobile apps.


“There is strong demand for new mobile apps, and companies are broadening their focus beyond core processes and application silos; however, enterprises are still very much in the early stages when it comes to mobile app strategies,” said Chris Marsh, principal analyst, 451 Research. “IT is still in the driver’s seat when it comes to both the bulk of internal mobile app development, technology procurement and project management, although line of business want input and greater collaboration. Line of business is also starting to bring a great amount of funding support to the discussion.”


According to the study, the types of mobile apps in highest demand by enterprises in all industries including, healthcare, financial services, insurance and retail, are customer relationship management apps for sales, marketing and services, customer engagement and general employee productivity apps. A growing proportion of companies will look to IT for the bulk of their internal mobile app development. However, the mix of development diversifies beyond just IT, with 42 percent of mobile app development work being done outside of IT.


“The global market for enterprise mobility is expected to grow from $72 billion to $284 billion by 2019, nearly quadrupling in size,” said Dave Shirk, president of Products and Marketing, Kony, Inc. “Companies need to be prepared to meet this demand for mobile business solutions with proper alignment between lines of business, IT developers and IT management, to effectively manage and lead enterprise mobility projects. As the largest independent provider of enterprise mobility solutions, Kony has successfully helped the world’s leading enterprises to effectively use mobility as a catalyst for business innovation.”


Key findings from the study include:

  • Developers need to prepare for an App-ageddon as companies look to IT for the bulk of their apps development: There will be a 25 percent increase in time spent on internal apps projects in the next two years - from 43 percent to 63 percent.
  • The mix of development diversifies beyond just IT: IT is doing the majority (58 percent) of mobile app development work currently, while 42 percent is being done outside of IT. However, in two years, the study reveals that this figure will increase: two-thirds of apps will be developed externally - by business application vendors (21 percent), system integrators (16 percent), digital agency partners (14 percent) and developer partners (14 percent).
  • Uncertainty of who leads mobile apps projects: The majority of developers and IT management with the enterprise are currently grappling with who has ownership of mobile projects: 55 percent of developers think they should lead mobile app projects, while 61 percent of IT management respondents said they should be leading, forcing enterprises to tear down internal barriers to align business and IT on mobile projects.
  • Disconnect between aspirations and capabilities: Among the companies planning to build 20+ employee apps, around 60% are also planning 20+ customer and partner apps. Majority (71 percent) of these companies expect IT to be managing those app projects.
  • Companies using mobile-specific tooling are ahead of the pack: Companies with the higher numbers of deployed apps are significantly less likely to opt for custom back-end integrations and more likely to be using mobile tools like MAPs and MBaaS.

To access the full Enterprise Mobility report findings: http://forms.kony.com/rs/656-WNA-414/images/Kony-Enterprise-Mobile-App-Report.pdf


For two years in a row (2013 and 2014), industry analyst firm Gartner placed Kony in the “Leaders” quadrant of the Magic Quadrant for Mobile Application Development Platforms. Kony also received the highest scores in 3 out of 4 use cases in Gartner’s Critical Capabilities for Mobile Application Development Platforms report. In addition, Kony was recognised as “One of the Best Platform Solutions for the Enterprise” amongst Mobile Application Development Platform providers: Ovum Decision Matrix: Selecting a Mobile App Development Platform Solution, 2015-16.


Additional Resources

About Kony Inc.

Kony is the fastest growing, cloud-based enterprise mobility solutions company and an industry leader among mobile application development platform (MADP) providers. Kony empowers organisations to compete in mobile time by rapidly delivering, ready-to-run, multi-edge mobile apps across the broadest array of devices and systems, today and in the future, with a lower total cost of ownership. Kony’s cross-platform solution helps organisations design, build, configure and manage mobile apps to empower and better engage with customers, partners and employees. Kony was named the first place winner in CTIA’s MobITs Awards in the Mobile Applications, Development & Platforms category and included on the Inc. 500|5000 list of fastest growing private companies in America.

HIGH WYCOMBE, UK – The mobile POS revolution is here. Are you keeping up with the fast paced evolution? Are you a small merchant looking to build your POS system with powerful tools that will enable you to socially engage with customers? Does this all seem too complicated and too expensive?

The balance of power is shifting between the merchant and the consumer with the latter increasingly in control. With the growth of social media, consumers are sharing information, posting comments and, as a result, becoming far more powerful in terms of their influence on the retail sector.


The market is keeping pace with the growing needs of merchants and consumers, and transforming commerce. POS software is now available enabling any business, small or big, to redress this imbalance. Traditionally only affordable to larger retailers, for the first time, small merchants can benefit from the same tools as the larger players.


Designed by a team of people who have worked for major global software companies, myCircle differentiates itself from other players in the market by leveraging this expertise, to make intuitive software that transforms the way you do business, sell to and connect with customers available and affordable to all businesses, regardless of size. Feature rich with a powerful set of myCircle smartTools - one touch apps, smartPOS runs on an iPad making it easy to be in control from wherever you are. And, it grows with you and your business.


myCircle smartTools

  • SmartPOS - manage your till effortlessly.
  • myCircle Dashboard - easy-to-use centralised management centre.
  • SmartReports - one touch entry point to detailed views, charts and reports tailored to your business.
  • Cash Drawer - directly from your till, the Closing POS Report allows you to manage and track sales and all the transactions processed by shift for your trading period.
  • Open APIs - third-party applications can be created providing merchants with bespoke in-house add-ons and personalised sector specific business tools.
  • Pay In/Out - this innovative app allows you to pay and receive payments from vendors and staff on the spot from your smartPOS.
  • Twitter/Facebook/Foursquare - one touch entry point, connect with your customers directly from your till and offer promotions.

How about offering your customers the opportunity to pre-order and pre-pay and simply come to your shop to collect? Build a CRM database based on your customer’s preferences and ensure you have the correct stock to meet their individual needs. Satisfied customers will return and share positive comments on social media which will drive more customers to your shop, and in turn generate increased business.


myCircle’s software hub provides a retail consumer engagement platform in the cloud for your business that enables you to communicate with the consumer and create better customer relationships with marketing that is highly targeted, personal and real time. It provides the opportunity for you to communicate effectively with consumers, learn about their preferences and dislikes. Consumers can engage using loyalty or sharing ideas on items they would like you to carry – A valuable consumer and merchant relationship.

myCircle’s smartPOS helps you to bridge the gap between the items you stock and what the customer wants to purchase. By bringing merchants and customers closer together, businesses can provide a highly tailored service to customers.


myCircle’s smartSocial tools enable you to connect with customers on Foursquare, Facebook and Twitter without ever leaving your smartPOS. You can publicise specials, offer discounts and share news. For example, offer your customers the opportunity to check in with Foursquare and get a 10% discount.

Looking for a change of career? Consider the case of George Alves, Owner, Chocolarr, a lorry driver who decided to open a coffee shop in London. Alves decided to install myCircle’s smartPOS and has never looked back. In his words: “For the 14 months that myCircle has been in my shop, it’s run perfectly. Now that I’ve used it I wouldn’t be without it.”


Why not test-drive myCircle today and take advantage of myCircle’s free 30 day trial. More information is available on our website: https://www.mycircleinc.com/


myCircle is compatible with a range of printers from Star Micronics. For information on Star’s extensive portfolio of mPOS printers, visit www.Star-EMEA.com


As Annette Tarlton, Marketing Director, Star Micronics EMEA, states: “myCircle is an excellent example of the on-going evolution of the tablet as a professional tool. The wide range of powerful tools available to businesses of all sizes further reinforces and promotes the use of the mobile tablet in a retail environment.”


Background Information on Star Micronics

Founded in 1947, Star Micronics is one of the world's largest printer manufacturers and has facilities for worldwide production, marketing and support. Employing over 1900 staff and achieving turnover in excess of £250 million, Star Micronics has developed a POS printer portfolio that spans thermal and dot matrix printers and mechanisms, designed for barcode, ticketing, receipts and labelling. Star's proven technology is also being utilised to develop reader/writer systems for visual/smart and magnetic stripe cards and to install print mechanisms in multimedia kiosk environments. The Star Micronics' range is available internationally via a distribution channel comprising distributors and dealers.

Lake Area Bank and Roundbank choose Talari to improve network reliability and meet FDIC requirements and customer expectations


SAN JOSE, Calif. Talari Networks, Inc., the leading provider of Software Defined WAN (SD-WAN) solutions that help businesses perform brilliantly with the creation of a smart network that proactively manages capacity, quality and performance, announced today that Lake Area Bank and Roundbank have deployed a Talari Software Defined THINKING WAN.

Lake Area Bank and Roundbank deliver customer-first banking services to more than 26,000 customers across 11 branches in Minnesota as well as online. The banks deployed a Talari SD-WAN to meet FDIC requirements for business continuity, as well as customers’ expectations for always-on banking. “Talari met our bandwidth, reliability and disaster recovery needs,” said Andrea Martfeld, Vice President and Technology Officer at Lake Area Bank and Roundbank. “Adding Talari immediately slowed the number of user complaints we were receiving. We haven’t experienced any downtime since deploying Talari.”

With a Talari THINKING WAN, Lake Area Bank and Roundbank can resume the digitization of loan and deposit documents, support teller applications, deliver a superior voice experience and meet FDIC requirements for business continuity and disaster recovery. In addition, the banks are seeing a 50 percent savings using broadband to connect branch offices, compared to leased lines.

“Talari helps businesses of all sizes create smart and responsive networks that adapt dynamically to the increased use of real-time applications, meeting users’ expectations for continuous application availability,” says Talari’s CMO Kevin Gavin. “With a Software Defined WAN from Talari, applications are not impacted by underlying network issues, allowing the IT team the freedom to focus on game-changing initiatives versus troubleshooting the network.”


About Talari Networks

Talari, the leading provider of Software Defined WAN (SD-WAN) solutions, is changing the way companies think about, create and manage their WAN by giving the network brainwidth. Only Talari’s THINKING WAN  proactively manages capacity, reliability and performance, packet by packet—to keep critical applications running, reduce costs, and liberate IT to innovate new ways for the company to be brilliant. To learn more about Talari, visit www.talari.com.