Spring World 2015

Conference & Exhibit

Attend The #1 BC/DR Event!

Fall Journal

Volume 27, Issue 4

Full Contents Now Available!

Jon Seals

ADVA Optical Networking Technology Plays Key Role

in Business Continuity Applications

MARTINSRIED, Germany – ADVA Optical Networking announced today that dm Drugstore Corporation is using the ADVA FSP 3000 to transport mission-critical information between its data centers. With approximately 50,000 employees and revenues in excess of 7.6 billion Euros in the 2012/2013 fiscal year, it's vital that dm Drugstore Corporation has the most robust and secure IT infrastructure available. FILIADATA, the IT subsidiary of dm Drugstore Corporation, operates several business continuity and high-availability solutions, including a high-end IBM Parallel Sysplex environment. The backbone of this environment is an optical transmission solution based on the ADVA FSP 3000, which has recently been installed in cooperation with FILIADATA’s long-standing partner, TelemaxX.

“Trust is a quality that our team values. It's something that we build into everything we do. Not just in our technology but in our every action,” said Uli Schlegel, business development, SAN Solutions, ADVA Optical Networking. “When you're dealing with your customers’ mission-critical data, with their reputation, with their business, you know that there cannot be any mistakes, any missed steps. This is part of the reason why we're helping dm Drugstore Corporation with its IBM mainframe Parallel Sysplex connectivity. They know our technology's reputation, they know what our team is capable of. As with all of our customers, they trust us. They know their data and their business is safe.”

Deployed by many of the Fortune 500 companies, geographically dispersed and redundant IBM mainframes provide high-end business continuity applications for uninterrupted application uptime. This continuous uptime is critical for organizations that require their business applications to be always on and data to be available every second of every day. The ADVA FSP 3000 has a long history of being used within this specific data center environment. ADVA Optical Networking has worked closely with IBM for more than a decade to ensure that its technology meets IBM's exacting standards and rigorous qualification programs. This close interworking relationship between the two companies was one of the principal reasons that dm Drugstore Corporation chose the ADVA FSP 3000.

“As a partner for network and communication solutions, we've built a strong relationship with the dm Drugstore Corporation. We've helped them to develop a network capable of meeting their customers' demands, of meeting their own business expectations,” commented Stephan Sluzewski, technical manager, TelemaxX. “When FILIADATA discussed the need to connect IBM mainframes in a Parallel Sysplex over more than 10 kilometers, there was only one clear option. The ADVA FSP 3000 is the perfect fit for the data center environment. The superior functionality combined with the extensive IBM test and qualification program provides our customers with the most secure data transport that we've ever encountered. What's more, the ADVA Optical Networking team provides a level of support that is simply unheralded in the industry. This is a package that was tailor-made for dm Drugstore Corporation.”     

Watch the latest ADVA FSP 3000 video for more information: http://adva.li/3dfsp3000.

 

About ADVA Optical Networking

ADVA Optical Networking is a global provider of intelligent telecommunications infrastructure solutions. With software-automated Optical+Ethernet transmission technology, the Company builds the foundation for high-speed, next-generation networks. The Company’s FSP product family adds scalability and intelligence to customers’ networks while removing complexity and cost. With a flexible and fast-moving organization, ADVA Optical Networking forges close partnerships with its customers to meet the growing demand for data, storage, voice and video services. Thanks to reliable performance for two decades, the Company has become a trusted partner for more than 250 carriers and 10,000 enterprises across the globe. For more information, please visit www.advaoptical.com.

About TelemaxX

TelemaxX operates four high-security data centers in Karlsruhe, which lay the foundation for secure and highly reliable operations of its own and its customer’s IT systems. The security of sensitive data is always guaranteed. TelemaxX’s customers are always aware of where their data is stored. TelemaxX specializes in customized data center space and colocation solutions to meet the requirements of their customers. Furthermore, TelemaxX is able to offer professional telecommunications services for business customers based on its own fiber optic backbone network. www.telemaxx.de

Twenty years on, the Northridge earthquake remains the costliest U.S. earthquake for insurers, causing $15.3 billion in insured damages when it occurred (about $24 billion in 2013 dollars), according to the Insurance Information Institute (I.I.I.).

The 6.7 magnitude quake, which hit Los Angeles on January 17, 1994, also still ranks as the fourth-costliest U.S. disaster, based on insured property losses (in 2013 dollars), topped only by Hurricane Katrina, the attacks on the World Trade Center and Hurricane Andrew.

On the global scale, the Northridge earthquake still ranks as the second costliest earthquake for insurers, after Japan’s earthquake and tsunami of 2011, according to Munich Re.

...

http://www.iii.org/insuranceindustryblog/?p=3510

Awareness of risk can lead to unforeseen risk behaviors based on knowledge that is sufficiently convincing to lead to false positives.

By Geary W. Sikich

“The more you know, the more you know you don't know.” Attributed to Aristotle.

Knowledge is an opening door to understanding; however, the risk of knowledge is understanding how much you do not know.

Unfortunately when it comes to organizational risks we have a very limited understanding of where risk is or where risk is going to materialize.

...

http://www.continuitycentral.com/feature1139.html

By Garrett Freeman.

Building facility managers wear many hats. In addition to focusing on the maintenance and operational aspects of a building, you may also be in charge of controlling safety-related issues and helping ensure business continuity while property damage restoration procedures are underway. If it is necessary to move the business and its staff to a recovery site or a temporary worksite after a flood or storm, it is important for you to know the property and water damage restoration processes. This helps assure a quick recovery and provides peace of mind.

Property damage restoration steps after a flood

When water damage is involved, time is of the essence in restoring a building and its contents. Instead of tackling water damage restoration in-house, call the professional remediation service listed in the emergency disaster plan right away. The experts may tell you how to safely start the drying process as you wait for the technicians to arrive.

...

http://www.continuitycentral.com/feature1140.html

In data management, the way you delete information can be as important as the way you keep it. Confidential information that finds its way into the wrong hands can lead to loss of advantage over competitors, public relations crises or other threats to business continuity. However, that doesn’t mean the wholesale destruction of data within an organization: legal archival requirements exist for publicly held businesses. In addition, information is now a valuable asset for many organisations. But how do you manage its selective release or ‘sanitisation’? This is already a challenge for paper-based information; for digital data, the difficulty is greater still.

...

http://www.opscentre.com.au/blog/data-sanitisation-and-its-impact-on-business-continuity/

The new year is often a time for making resolutions to improve personal health, productivity and wellbeing.  Why not use that opportunity to make similar resolutions for your Business Continuity Management program?  This year, make a pledge to keep your Business Continuity Plan trim, while still meeting Audit and Compliance requirements.

Business Continuity professionals often walk a fine line between perception and reality.  The result is often a 3-inch thick ring binder with hundreds of pages of administrative documentation.  Is it possible to kick the more-is-better habit and slim down those BCP’s from overweight to featherweight?  It depends…

...

http://ebrp.net/a-business-continuity-planners-new-years-resolution/

Leading MNCs and Enterprises Tap on the Data Center to Expand Their Business in the Region

SINGAPORE – Pacnet, a leading provider of integrated network and technology solutions in the Asia-Pacific region, today officially opened CloudSpace II (SGCS2), the first data center design in Singapore to be recognized with Uptime Institute’s Tier Certification of Design Documents. The US$90 million facility is one of Pacnet’s flagship data centers built to help meet the rapidly growing demand for interconnected, advanced data and managed services in the Asia-Pacific region. Leading multinational companies and local enterprises such as Acclivis Technologies and Solutions (Acclivis) have already committed to deploying in SGCS2 to expand their business.

The eight-storey, 155,000-square foot standalone facility, strategically located in Paya Lebar, was built to Tier III criteria and received certification of the design documents by Uptime Institute on 4 December 2013. The facility is also designed in accordance with the BCA Green Mark scheme – the equivalent to the Leadership in Energy and Environmental Design (LEED) certification by the US Green Building Council.

“With Singapore firmly entrenched as a dynamic financial hub, the Infocomm Development Authority’s recent push to develop into a big data hub translates into a rising need for data center services,” said Mr Giles Proctor, Vice President of Data Center Construction and Operations at Pacnet. “We are excited about launching Singapore’s first data center with Tier III Design Certification from the Uptime Institute, and continuing to grow along with the Lion City in the years ahead.”

The new flagship data center not only provides customers with colocation and connectivity services, it also offers them access to Pacnet’s managed services, including Hardware-as-a-Service (HaaS) and Pacnet Enabled Network (PEN). Available in the first quarter of 2014, PEN is an industry-first Network-as-a-Service (NaaS) platform that will allow customers in the SGCS2 to manage networking services virtually and build high performance and cloud-ready networks that are cost-efficient, reliable, flexible and scalable.

Officiating the Opening Ceremony of SGCS2 today, Ms Jacqueline Poh, Managing Director of the Infocomm Development Authority of Singapore (IDA) said, “Singapore is committed to being Asia’s preeminent place for doing business. New data centres that assist companies to anchor themselves in Singapore to reach half the world’s population are always welcome here.  We are therefore pleased that Pacnet has chosen to base its latest state-of-the-art facility in Singapore.”

“We congratulate Pacnet on achieving the first milestone in the Tier Certification process with its Tier III Design Certification. This Design Certification proves that Tier III concepts may be applied in Singapore—an established data center epicentre with unique characteristics,” said Mr Thomas Baehr, Senior Director of APAC Development of Uptime Institute.  “During the Certification process, Uptime Institute reviews each and every element of the engineering solution, which must stand up to this rigorous analysis.”

“As demand for our enterprise cloud offerings increase, CloudSpace II would enhance our existing data center infrastructure to meet the needs of our clients looking to accelerate their adoption of cloud solutions,” commented Mr Marcus Cheng, Chief Executive Officer of Acclivis. “We are particularly looking forward to leveraging Pacnet’s robust subsea cables to give our customers greater flexibility and control to enterprise data and cloud applications as we expand in the region.”

SGCS2 is designed to comply with the Monetary Authority of Singapore (MAS) technology risk management guidelines which address a range of potential security threats. The SGCS2 facility has undergone a threat vulnerability risk assessment (TVRA) to ensure it meets the security requirements of the financial services industry.

The newly opened data center is carrier neutral and is directly connected to Pacnet’s submarine cable networks. It boasts fully redundant power and cooling systems, advanced fire detection and suppression systems, as well as a latest-generation security access system.

With the addition of the facility, Pacnet is currently operating 455,000-square feet of data center space across 14 cities in the region – all of which are connected by Pacnet’s high speed network.

To learn more about how Pacnet obtained the Uptime Institute’s Tier Certification of Design Documents, read Pacnet Vice President of Data Center Construction & Operations Giles Proctor’s blog here.

About Pacnet

Pacnet is Asia-Pacific’s leading provider of integrated technology solutions for carrier and enterprises in the region. Ownership of the region’s most extensive high-capacity submarine cable systems with over 46,000 km of fiber and connectivity to interconnected data centers across 14 cities in the Asia-Pacific region gives Pacnet unparalleled reach to major business centers in key markets including China, India, Japan and the United States. Combined with a comprehensive set of managed network and value-added data center services, its assets and experience in the region have helped Pacnet service large businesses worldwide including Fortune 500 companies. Pacnet is headquartered in Hong Kong and Singapore, with offices in all key markets in the Asia-Pacific region and North America. For more information, please visit: www.pacnet.com.
About Acclivis

Headquartered in Singapore, Acclivis is a wholly-owned subsidiary of DeClout Limited that is listed on the Catalist Board of the SGX-ST.

Building on our strengths from our traditional business, companies now look to Acclivis for cloud services to achieve greater cost efficiency and scalability in their business operations. By collaborating with strategic partners, Acclivis aims to build a robust cloud eco-system, delivering value across the family of cloud solutions and giving customers the agility, flexibility and control they need to drive business performance and growth.

By using Acclivis as a single point of contact, customers are spared the hassle of dealing with multiple vendors in their adoption of cloud services. Additionally, customers can expect a consistent level of service across all countries that they operate in. For more information, visit www.acclivis.com.sg

DataSite, largest independent, Pacific Northwest-based industry member acquired 
 
LIVERMORE, Calif. – Rob Alston, CEO of Access, announced today the company’s acquisition of Safe Site Northwest, Inc. and DataSite Business Archives, Inc. The two companies are widely recognized by the brand name “DataSite Northwest”. DataSite represents the largest privately held records and information management services provider in the Pacific Northwest. 

Originally founded in 1992, DataSite’s owners, Dave Heric, Dale Mitchell and Doug Jordan have long been recognized as industry leaders in Seattle and its surrounds. With this acquisition Access broadens its operations in the Seattle area including the cities of Tacoma, Kent and Renton, and the counties of King, Pierce and Snohomish and the technology corridor of Bellevue and Redmond. Additionally, Access continues to serve a wide band of the Pacific Northwest coastline southward through Portland, Eugene and Medford, Oregon. As the largest privately held records and information management services provider in the United States, Access serves 30 markets across the nation as well as in Latin America and can offer a single-provider advantage to clients operating in all of those markets.

“The acquisition of DataSite, due to the considerable size of its client base as well as the breadth of its capabilities, adds significantly to our strength in the Seattle area,” said Alston. “Dave, Dale and Doug built a company of impeccable integrity that enjoys a reputation for excellent client service and operates a state-of-the-art fleet and facilities with a team of highly trained professionals. We have admired this operation and team for a long time and are ecstatic about the opportunity ahead.”

 Dave Heric, who notably is a past PRISM International president, will continue, along with Mitchell and Jordan, to consult with Access during a transition period. He shared, “This is a very exciting new chapter in our growth. With the increased support and financial and leadership resources that Access brings to us, our continued success – built on the stellar contributions of the DataSite staff and benefiting both our clients and our staff – is assured.”  Heric continued, “We share Rob Alston’s commitment to providing the ‘very best’ and are pleased to have the opportunity to offer our clients this new level of service available to them now on an international scale.”

“DataSite’s owners embraced this new relationship from the start,” said Access President John Chendo. “They appreciated what growing with Access would mean to their clients and to their team.”

Chendo noted, “We plan to grow our business steadily throughout the year ahead and beyond and are actively seeking to find similarly excellent companies in our industry that understand the many benefits of working with us. I am personally looking forward to the opportunity to share our vision with those in our industry who consider themselves the very best.”



About Access (www.InformationProtected.com)
Access is the largest privately held records and information management (RIM) services provider in the United States. A trusted partner to clients spanning multiple industries and markets throughout the country, Access’ complete suite of services includes records management, data protection (electronic computer media), secure destruction, and digital formatting services. The valuable business services Access provides allow clients to focus on their core businesses while reducing the costs and risks associated with document retention, management and final disposition.  Access is backed by growth equity investor Summit Partners.


About Summit Partners (www.SummitPartners.com)
Summit Partners is a growth equity firm that invests in rapidly growing companies.  Founded in 1984, Summit has raised nearly $15 billion in capital and provides equity and credit for growth, recapitalizations, and management buyouts. Summit has invested in more than 365 companies globally in technology, healthcare and other growth industries. These companies have completed more than 130 public offerings, and more than 135 have been acquired through strategic mergers and sales. Summit Partners has offices in Boston, Palo Alto, London and Mumbai. Summit’s notable business services investments include Bartlett Holdings, Central Security Group, EMED Co. and LiveOffice Holdings.

 BCM 5000: ISO 22301 Lead Auditor - PS-Prep BCMS Auditor is a 5-day instructor led course that prepares internal and 3rd party auditors as well as BCM professionals to audit BCM programs against ISO 22301 - the international standard for Business Continuity Management Systems.  In addition, in the US participants are also taught the critical content of the NFPA 1600 and ASIS.SPC.1 standards.

   

BCM 5000 provides students with the skills and knowledge to conduct and lead effective business continuity management system audits in accordance with the requirements of the BCMS standards, ISO 19011: 2012 and ISO 17022: 2012.  Participants learn how to audit a BCMS, how to write an audit report, how to interpret the requirements of ISO 22301, how to understand the guidance of ISO 22313, and will explore examples of compliance to these requirements for the purpose of audit, program improvement, and self-assessment. 

2014 Course Schedule
*  
February 24-28, 2014        Toronto, ON Canada               Marriott Toronto Airport
March 3-7, 2014                North Carolina                       SAS - Cary, NC
May 19-23, 2014               Chicago, IL                           The Summit Executive Center  
May 26-30, 2014               Manila, Philippines                 training@eccigroup.com
July 28-August 1, 2014      Seattle, WA                          Computer Classrooms in Seattle
August 25-29, 2014           Chile                                    contacto@protivitiglobal.com.pe
October 13-17, 2014          Chicago, IL                           The Summit Executive Center
December 8-12, 2014        San Ramon, CA                    San Ramon Conference Center    

*Go to www.theBCI.org for courses scheduled via BCI global partners. 


Class meets 8:00 AM - 5:00 PM Daily
 

 Register Now! 

  

Course Description  (Download the Brochure

ISO 22301 Lead Auditor teaches the principles and practices of independent auditing of a BCMS and
guides the student through the audit process using a balance of formal instruction and practical case study activities. The focus of the course content is on the requirements of ISO 22301 and how these requirements are implemented in a Business Continuity Management System. 

BCM 5000 provides students with the skills and knowledge to conduct and lead effective business continuity management system audits in accordance with the requirements of ISO 22301:2012, ISO 19011:2012, and ISO 17022: 2012. 

Attendees will also gain the necessary knowledge to prepare for an external audit, conduct an compliance audit as part of a self-assessment, as well as how to develop a standards-based business continuity program.

Who should attend? Existing Lead Auditors, BC professionals, IS professionals, & Internal Auditors.
The course audience also includes those with auditing experience who are interested in adding
the auditing of BCM Systems to their audit capabilities for conducting internal and/or external audits as well as BCM professionals who wish to add the auditing competence to their skill sets. 

  

To assist with the understanding of the overall process, the class is constructed around a case study and each activity is applied to the case study as we move through the course and practice applying the requirements of the standards to auditing practices.

  

Also included in the course are small 'quizzes" taken after each section and an exam review "Jeopardy" game to prepare for the exam. 

Course materials include the following:

  • Student Guide - Over 300 pages of text and pictures (not ppts!) to be used as a future reference 
  • Case study
  • Sample plans and supporting documentation to evaluate the case study against the standards and audit requirements
  • Compliance Scorecard for meeting requirements of ISO 22301 and PS-Prep standards
  • Standards Compliant Templates for all major requirements  

Course Outline and Learning Objectives

Part 1:  Requirements of a Business Continuity Management System

Part 2:  Developing Strategies to Mitigate Risk

Part 3:  BCM Program Implementation - the elements of a BCM program and keeping it up to date

Part 4:  Embedding BCM into the Culture of the Organization

Part 5:  Program Improvement, Audit Practices, Writing the Audit Report, exam review and exam

  

As a result of successfully completing BCM 5000, students will demonstrate competence in and an understanding of the following areas:

  1. The key practices of a business continuity program for organizations of all sizes  
  2. The requirements for auditing business continuity programs under ISO 22301 and the PS-Prep standards  
  3. The essential elements of the standards
  4. Practical audit practices and how to write the audit report 

Attendees should have one or more of the following competencies:

  1. Experience in internal and / or 3rd party auditing 
  2. Experience / expertise in business continuity management    
  3. Understanding of standards and standard implementation  

Accreditation and Certification

 

BCM 5000: ISO 22301 Lead Auditor - PS-Prep BCMS Auditor is accredited by the American National Standards Institute (ANSI).  ANSI is the only US accreditation body.    

Upon completion of BCM 5000 and passing the exam with a rate of 80% or higher, attendees will earn a certificate as an ISO 22301 Lead Auditor and/or BCMS Auditor.   

  

Register NOW!

  

Course Fee: $2,895.00 USD includes all course materials, breakfast, lunch, and refreshments. 

All course materials are shipped to you upon registration via FedEx.

  

Questions?  Contact Lynnda Nelson at toll free North America 866-765-8321, +1630-705-0910 or Education@theicor.org

ORMOND BEACH, Fla. – Emergency Communications Network (ECN), the nation's leading provider of high-speed emergency notification solutions, will participate in the Second Annual White House Safety Datapalooza on January, 14, 2014 at the United States Department of Agriculture in Washington, D.C. The event highlights innovators from the private, nonprofit and academic sectors who have used freely available government data to build products, services and apps that advance public safety in creative and powerful ways.

In 2012, ECN released the CodeRED Mobile Alert app, which integrates safety alerts initiated by emergency management and public safety officials across the United States, with National Weather Service warnings to provide hyperlocal, real-time information to subscribers. The app, available for a free download on iTunes and Google Play, was recently used to deliver push notifications to subscribers affected by the polar vortex, providing them multimedia alert information including audio, text and a map indicating the exact area of impact.

The app has been relied upon as a source of information during nearly every recent major emergency in the United States, including Superstorm Sandy, the Boston Marathon bombings and the Texas fertilizer plant explosion. The CodeRED Mobile Alert app gives users the ability to customize the types of alerts they would like to receive, the alert warning's tone and even their personal warning radius to fine tune or expand their ability to receive alerts based on their proximity.

Troy Harper, a former emergency manager and a member of ECN's mobile software and innovation team, will be attending the Safety Datapalooza event to meet and brainstorm with other attendees and to discuss how ECN's technology and open data can be operationalized in future initiatives to address public safety challenges in the United States. Harper will be tweeting live during the event using the ECN Twitter handle @EmergCommNetwrk and hashtag #safetydata.

"It was an honor to be invited to this unique event, and a privilege for us to meet with a group of individuals who are also focused on enhancing public safety using innovative technology. The CodeRED Mobile Alert app has been used to successfully locate missing persons and deliver early warnings ahead of dangerous tornadoes. We look forward to expanding our mobile app technology in conjunction with the White House and other government agencies for a common goal," said David DiGiacomo, ECN President.