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Volume 29, Issue 4

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Jon Seals

FXT 5200 Edge Filer Creates Cloud Gateway Into Object Storage, Supports Remote Office Collaboration Through WAN Caching for Centralized Data Access


PITTSBURGH, Pa. Avere Systems, a leading provider of enterprise storage for the hybrid cloud, today introduced the FXT 5200 Edge filer to its 5000 series product line. The FXT 5200 is an entry-level solution that cost-effectively delivers the same software functionality support as the existing 5000 series to customers running lower performance workloads. Providing 50 percent more storage capacity in half the space of the preceding model, the new 1U rack-mount filer delivers significantly lower TCO and a smaller data center footprint, making it possible for more businesses to make the move to the cloud with ease.

This latest innovation from Avere rounds out the FXT 5000 Edge filer series, which includes the 5400 and 5600 models announced earlier this year, and provides customers across industries like media and entertainment, financial services and life sciences with the most powerful hybrid cloud storage product on the market today.

Key features of the FXT 5200 Edge filer include:

  • Increased Capacity and Higher Density. The FXT 5200 model includes 7.2TB SAS HDD per node, delivering 50 percent more capacity than the existing 3200 model, and occupies half the space––only one rack unit (RU) per node––addressing the growing pain point of datacenter sprawl and lowering total cost of ownership.
  • File System for Public and Private Object Storage. The new model creates a cloud storage gateway, providing NAS functionality in front of object storage and allowing users to access data using standard protocols.
  • WAN Caching for Remote Offices. The FXT 5200 enables improved remote office collaboration by offering WAN caching to create centralized data access to users in satellite offices.

“Organizations are eager to move to the cloud to reap its economic and technical advantages, and the FXT 5200 model empowers them to do that by delivering object storage and allowing them to access it in traditional ways,” said Jeff Tabor, Senior Director of Product Management and Marketing at Avere Systems. “This entry-level model is crucial to many customers looking to achieve the same functionality as Avere’s existing 5000 series products at a lower cost for lower performance applications. The addition of the FXT 5200 completes the newest generation of the Avere Edge filer product line, which delivers performance and scalability at all levels.”


Pricing and Availability

Pricing for the FXT 5200 model starts at $75,500. For more details, visit: http://www.averesystems.com/products/fxt-series.


Avere FXT Edge Filer Series

Avere FXT Series Edge filers are the industry’s first scale-out NAS solution built for the hybrid cloud. With the FXT Series, enterprises can integrate the public cloud, private object storage solutions and existing NAS systems into a single, easy-to-manage infrastructure. With a complete NAS feature set, including NFS and SMB protocols, businesses can seamlessly store data and run applications on premises or in the cloud with minimal latency. Avere has developed the only technology that scales performance and capacity at the edge of the network and hides latency to remote NAS or object-based storage, creating a seamless experience – whether processing data, rendering animations or running quantitative models for complex analytics.


About Avere Systems

Avere is radically changing the economics of data storage. Avere's hybrid cloud solutions give companies – for the first time – the ability to end the rising cost and complexity of data storage and compute via the freedom to store and access files anywhere in the cloud or on premises, without sacrificing the performance, availability, or security of enterprise data. Based in Pittsburgh, Avere is led by veterans and thought leaders in the data storage industry and is backed by investors Lightspeed Venture Partners, Menlo Ventures, Norwest Venture Partners, Tenaya Capital, and Western Digital Capital. For more information, visit www.averesystems.com.

RICHMOND, Va. – Power Distribution, Inc. (PDI), a part of the Smiths Power family of brands, is launching two new products at the DatacenterDynamics Enterprise Conference in New York City for its worldwide data center clients.

PowerPak 2 Power Distribution Unit is a next generation PDU which was developed to address the latest standards in power, safety and accessibility. Available in sizes from up to 400 kVA the PowerPak 2 PDU features DOE 2016 high efficiency transformers. PowerPak 2 is designed for data center operators who wish to maximize space, serviceability and distribution options. Features include:

  • True Front Access (TFA): True front access enables maintenance and service from the front of the PDU including infrared scanning while maintaining in-cabinet distribution.
  • High kVA Rating with Smallest Industry Footprint: The PowerPak 2 PDU can accommodate up-to a 400kVA DOE2016 transformer while maintaining a true front access (TFA) main cabinet size of 42" width.
  • Front Access Infrared Scanning: A patent pending 3D Access Window and Specialized Transformer designs enable infrared scanning from the front of the PDU.
  • Flexible In-Cabinet Distribution: PowerPak 2 PDU enables up to 2x 400 Amp panel boards or up to 8x 225 Amp sub feed breakers without sacrificing true front access (TFA) for service and maintenance.
  • Side Car Distribution: PowerPak 2 PDU offers both front access and side access side cars giving additional panelboard and sub-feed power distribution options.
  • Power Compartmentalization: Isolated compartments for both high and low voltage components simplify maintenance and increase safety.
  • Intelligent Power Monitoring: PDIs Branch Circuit Monitoring System (BCMS) allows for the pro-active management of power usage and availability ensuring maximum uptime and reliability. The WaveStar® BCMS monitors server loads locally via a 7" Touchscreen Display or remotely by multiple open protocols including Modbus®, SNMP and TCP/IP. WaveStar® BCMS can also monitor downstream BCMS devices including Current, Voltage, Voltage L-L, L-N, kW, kVA, kVAR, kWH per panelboard, kWH per branch circuit and more.

Modular Compact Remote Power Panel provides intelligent and flexible power distribution through a wide range of unit and panelboard configurations and can be adapted to the most demanding mission critical facilities. Its 12" x 24" modular footprint allows for a wide variety of multi-unit configurations. Features include:

  • True Front Access (TFA): True front access enables maintenance and service from the front of the RPP including infrared scanning.
  • Highly Configurable Platform: The Modular Compact RPP can be adapted for multiple floor and wall mount options.
  • Flexible Panelboard Distribution: The Modular Compact RPP is compatible with multiple panelboard manufacturers and styles.
  • Power Compartmentalization: Isolated compartments for both high and low voltage components simplify maintenance and increase safety.
  • Intelligent Power Monitoring: PDIs Branch Circuit Monitoring System (BCMS) allows for the pro-active management of power usage and availability ensuring maximum uptime and reliability. The WaveStar® BCMS monitors server loads locally via a 7" Touchscreen Display or remotely by multiple open protocols including Modbus®, SNMP and TCP/IP. WaveStar® BCMS can also monitor downstream BCMS devices including Current, Voltage, Voltage L-L, L-N, kW, kVA, kVAR, kWH per panelboard, kWH per branch circuit and more.
  • Flexible Mounting: Integrated floor, wall and unit-to-unit mounting enable in-field modifications and configurations.

"PowerPak 2 PDU and Modular Compact RPP represent PDIs continued focus on making data centers safer and flexible in the deployment of mission critical power", said Tom Kritzell, President of Smiths Power. "We continue to invest in product development and innovation to ensure we remain a solution provider for our valued customers."

For more information on PDI, visit www.smithspower.com. Follow Smiths Power on LinkedIn.

About Power Distribution, Inc. (PDI)
Power Distribution, Inc. (PDI) designs, manufactures, and services mission critical power distribution, static switching, and power monitoring equipment for corporate data centers, alternative energy, industrial and commercial customers around the world. For over 35 years, PDI has served the data center and alternative energy markets providing flexible solutions with the widest range of products in the industry.

About Smiths Power
Smiths Power is a leading supplier of power distribution, conditioning, and monitoring solutions for data centers and other critical or high-value electrical systems.

As a family of brands, PDI and Onyx unite under one umbrella to Transform, Distribute, and Monitor™ power in global networks and systems. Our companies provide expertise in consulting, design and manufacturing of power transformers and distribution systems, static switching, power monitoring as well as power quality engineering services.

Alongside Smiths Connectors and Smiths Microwave, Smiths Power is part of the Smiths Interconnect division of Smiths Group (www.smiths.com), a global leader in applying advanced technologies for markets in threat and contraband detection, energy, medical devices, communications and engineered components. Smiths Group employs around 23,000 people in more than 50 countries.


MediaGrid 4000 Installation Will Provide World-Class Facility With Performance Essential to Establishing Efficient, Cost-Effective ACES Pipeline

SAN JOSE, Calif. – Harmonic (NASDAQ: HLIT), the worldwide leader in video delivery infrastructure, today announced that Sneaky Big Studios has invested in a Harmonic MediaGrid 4000 shared storage solution for deployment in what will be one of Arizona's largest and most technologically advanced production facilities. Supplied by Harmonic Platinum reseller DigitalGlue, the MediaGrid 4000 will serve as active storage for editorial, color correction and grading, and VFX stages of the 4K production workflow in a demanding end-to-end ACES pipeline.

"With exceptional creative and technical staff paired with state-of-the-art systems including the Harmonic MediaGrid 4000, Sneaky Big Studios is poised to take on the most challenging of projects," said Stephen Brain, vice president and general manager, Sneaky Big Studios. "Working with DigitalGlue and technology partners such as Harmonic, we've established a robust yet agile storage infrastructure that will enable us to offer world-class services without the associated high costs typical of high-end studios."

Located in Scottsdale and encompassing more than 15,000 square feet, Sneaky Big Studios will open in July 2016 to support shooting and production of television, commercial, and corporate content; web/media production; and post-production. Within this facility, the MediaGrid 4000 high-performance scale-out storage system will provide 540 TB of useable storage capacity and deliver the performance of a Fibre Channel storage area network (SAN) with the simplicity and scalability of ethernet-based network-attached storage (NAS).

The on-the-fly scaling of capacity and bandwidth made possible by the MediaGrid 4000 will ensure superior workflow efficiency and productivity while supporting an ACES workflow using OpenEXR for VFX, which has a high data rate and high storage demands. The robust Harmonic system also will facilitate full online work with RAW files from RED and Sony cameras. As Sneaky Big Studios adds bandwidth and capacity-intensive projects, the MediaGrid 4000 system's active expansion architecture will enable smooth extension of storage without the need to take the system offline.

Sneaky Big Studios also has selected the Harmonic ProMedia® Carbon file-based transcoder to facilitate conversion of content to any array of acquisition, editing, broadcast, web and mobile formats.

"As a next-generation shared storage system optimized for demanding media workflows, the Harmonic MediaGrid 4000 is a perfect fit for Sneaky Big Studios and the facility's 4K online post workflow," said Doug Triblehorn, regional vice president of sales for North American Broadcast at Harmonic. "With MediaGrid 4000 supporting the real-time work with 4K source formats, without the need for proxies, Sneaky Big Studios will be able to turn around projects at a quality and speed that rival that of major facilities in New York or Los Angeles."

Further information about Harmonic and the company's products is available at www.harmonicinc.com.

About Harmonic

Harmonic (NASDAQ: HLIT) is the worldwide leader in video delivery infrastructure for emerging television and video services. Harmonic enables customers to produce, deliver and monetize amazing video experiences, with unequalled business agility and operational efficiency, by providing market-leading innovation, high-quality service, and compelling total cost of ownership. More information is available at www.harmonicinc.com.

This press release contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934, including statements related to the anticipated capabilities and benefits of Harmonic's MediaGrid 4000 shared storage solution. Our expectations and beliefs regarding this product may not materialize and are subject to risks and uncertainties, including the possibility that our MediaGrid solution may not meet some or all of its anticipated capabilities or provide some or all of its anticipated benefits, such as enabling the turning around of projects at a quality and speed that rivals major facilities; and the assurance of superior workflow, efficiency and productivity.

The forward-looking statements contained in this press release are also subject to other risks and uncertainties, such as those more fully described in Harmonic's filings with the Securities and Exchange Commission, including its Annual Report on Form 10-K for the year ended Dec.31, 2015, its Quarterly Reports on Form 10-Q and its Current Reports on Form 8-K. The forward-looking statements in this press release are based on information available to Harmonic as of the date hereof, and Harmonic disclaims any obligation to update any forward-looking statements.

About Sneaky Big Studios

Located in North Scottsdale and encompassing more than 15,000 square feet, Sneaky Big Studios is one of the largest, most technologically advanced production facilities in the Southwest. The studio offers a setting for television and commercial shoots, rehearsals and recording sessions, web/media production, press conferences, corporate training/videos, music videos, post production and video editing, color correction, photography and events. To learn more visit www.sneakybig.com.

Sneaky Big Studios is one of YAM Worldwide's core businesses. Others include: BIG YAM, The Parsons Agency, Scottsdale National Golf Club, YAM Capital, YAM Properties, Parsons Xtreme Golf (PXG), The Bob & Renee Parsons Foundation, Harley-Davidson of Scottsdale, GO AZ Motorcycles, Spooky Fast Custom Finishing, Southern Thunder Harley-Davidson and alternate retail outlets Graceland Harley-Davidson and Blues City Harley-Davidson.

RENO, NV – New data from Synergy Research Group shows that Microsoft is now challenging for leadership in the enterprise SaaS market. In 2015 Microsoft grew its market share by almost three percentage points but was still a little way behind long-time leader Salesforce. However, Microsoft continues to grow its SaaS revenues much more rapidly. The other top ten players in the market are Adobe, ADP, Google, IBM, Intuit, Oracle, SAP and Workday. Microsoft achieved the second highest 2015 revenue growth rate among the top ten SaaS companies. SAP, Adobe, IBM and Workday all achieved 2015 growth rates in excess of 50% and Oracle too is now surging ahead.

The enterprise SaaS market grew by almost 40% in 2015 and Synergy forecasts that it will more than triple in size over the next five years. The smaller consumer SaaS market is only a third the size of the enterprise market and also has a lower growth rate. While it is not the leader in consumer SaaS, it is notable that Microsoft's growth far outstrips that of other major consumer SaaS operators.

"In many ways SaaS is a more mature market than other cloud markets like IaaS or PaaS," said John Dinsdale, a Chief Analyst and Research Director at Synergy Research Group. "However, even for SaaS it is still early days in terms of market adoption. It is notable that the big three traditional software vendors -- Microsoft, Oracle and IBM -- are all now growing their SaaS revenues faster than the overall market and yet SaaS accounts for less than 8% of their total software revenues."

About Synergy Research Group

Synergy provides quarterly market sizing and segmentation data on cloud and related markets, including company revenues by segment and by region. Synergy Research Group (www.srgresearch.com) helps marketing and strategic decision makers around the world via its unique insights and in-depth analytics.


Google is reimbursing Google Compute Engine users up to 25 percent of their monthly charges after an outage that impacted instances across all regions on Monday.

The outage lasted 18 minutes, and did not affect Google App Engine, Google Cloud Storage, or other Google Cloud Platform products. While 18 minutes may not sound like a lot of time, in the cloud world it is. And because the outage impacted multiple regions, it meant clients couldn’t failover to a new region in order to mitigate the impact of the outage.

According to a lengthy and apologetic post mortem on the Google Cloud Platform status page on Wednesday, the issue began when engineers removed an unused GCE IP block from its network configuration and instructed its systems to propagate the new configuration across the network.



JACKSON, Miss. – Floodwaters have receded from the severe storms that hit beginning March 9, but they are leaving behind the perfect damp environment for mold and mildew to thrive, advises state health officials.

According to the Mississippi State Department of Health (MSDH), mold can be identified by its musty, earthy odor and its fuzzy growth or discoloration on hard surfaces, furniture and carpeting. But it is not always visible – it can spread through cooling/heating ducts as well as wall insulation. It can cause coughing, sneezing, wheezing and asthma that should be treated by a doctor.

Mold should be cleaned up as soon as possible or it may create health hazards, especially among the elderly, the very young and those with compromised immune systems, allergies or asthma.

MSDH recommends a two-step cleaning process. First, clean all hard surfaces, such as metal, glass, solid wood, plastic and other nonporous materials with a non-ammonia detergent and hot water. Then, disinfect all cleaned surfaces with a 10-percent household bleach solution (one-and-a-half cup of bleach in one gallon of water).

Then dry or air dry by opening windows and doors, and turning on ceiling fans for more ventilation.

Do not mix bleach with ammonia or other cleaners. Wear protective gear including rubber boots and gloves, goggles and an N-95 mask while cleaning.

According to the health department, the general rule for porous materials is if you cannot wash it, throw it away. Throw out all moldy items that cannot be thoroughly cleaned, such as carpets, mattresses, upholstered furniture, stuffed animals, pillows, wall coverings and all paper products. Remove drywall or insulation that has been dampened by floodwater. Allow the wall studs to dry before installing new insulation and drywall.

For areas of mold clean-up larger than 30 square feet, please consult a professional mold remover.


FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards.

(TNS) - A year and a half ago, the Hunter brothers of Vallejo were not sure there would be a light at the end of the tunnel created for them by the so-called South Napa Earthquake.

The Mare Island building, which housed their successful business, was badly damaged in the Aug. 24, 2014 temblor, forcing them to move and they weren’t sure where they were going to go.

The last part of that process — moving Western Dovetail’s offices into the firm’s new Mare Island building — was recently completed, and everyone is letting out a collective sigh of relief.



Specialty Medical Center in Kuwait Implements State-of-the-Art Contact Centre to Streamline Patient Care

SALMIYA, KUWAIT – Inaya Medical Center, a multispecialty clinic in Salmiya providing critical care services, is collaborating with Viacomms Telecom and Avaya to transform its contact center operations. The Avaya Customer Engagement solution provides Inaya patients with a seamless, personalised interaction experience across multiple communication channels, and helps ensure all queries are automatically routed to the right agent. 

As customer demands began to change, Inaya wanted to offer integrated and consistent cross channel interaction between their contact center and its customers. The new contact center solution provides the medical center with several key patient care benefits, including:

  • Automated prompts, enhanced by Viacomms' customized software modules to call patients and remind and reconfirm, cancel or reschedule upcoming appointments.
  • A dynamic call list which is automatically updated when an incoming call is missed, to help ensure that customer queries are attended to later by an agent.
  • A feedback module, which allows the patients to rate their experience after a visit to the clinic and after every interaction with an agent.

The Avaya contact center delivered by Viacomms was built to complement the customer-centric business model adopted by Inaya and other healthcare providers to provide their patients with the highest possible level of service.

Inaya Medical Center was established in 2006 with the sole purpose of providing patients with exceptional health care services in areas such as ENT, dermatology, obstetric gynecology, pediatrics and ophthalmology, made possible through highly experienced doctors and care teams.


"As a customer-centric business we wanted to ensure that our customers have a hassle free experience with us which requires a constant line of communication with our agents. We achieved this with the implementation of the Avaya Contact Center delivered by Viacomms. The customized solution perfectly provides for our business needs by automating a number of processes and ensuring all customer calls are attended to and managed." 

Abdullah Boodai, Owner, Inaya Medical Center

"Our work with Inaya Medical Centre has given us deeper insight into the unique customer service requirements of the medical sector. With the Avaya Contact Center we were able to provide a solution to address the centers specific business needs. We are happy that we have been able to transform the customer engagement experience and add value through our customized software modules."

Jolian Ibrahim, CEO & Co-Founder, Viacomms Telecom

"Avaya is committed to delivering Digital Transformation-as-a-Service to organizations of all sizes. With our customised and innovative technology solutions, businesses can achieve the competitive advantage they require today. Our contact center provides for efficiency in business process and allows for agents to serve their digitally savvy customers better and manage their expectations." 

Mohammed Areff, Vice President, Middle East, Africa and Turkey, Avaya

Tags: Avaya, contact center, healthcare,

About Inaya Medical Center
Inaya Medical Center is a multi-specialty medical center located in Salmiya offering a wide range of medical services. Our highly competent medical staff provides the highest quality of medical services through the use of cutting edge medical techniques. 

About Viacomms Telecom KSCC

Viacomms Telecom is Kuwait Shareholding Company specialized in providing Customer Engagement Solutions from world-class vendors who rank as the top leaders in Gartner Magic Quadrant. We believe that customers deserve the best so we provide our clients with completely customized solutions backed up by top-notch experienced technical specialists who hold the highest vendor certifications.

About Avaya

Avaya is a leading provider of solutions that enable customer and team engagement across multiple channels and devices for better customer experience, increased productivity and enhanced financial performance. Its world-class contact center and unified communications technologies and services are available in a wide variety of flexible on-premises and cloud deployment options that seamlessly integrate with non-Avaya applications. The Avaya Engagement Environment enables third parties to create and customize business applications for competitive advantage. The Avaya fabric-based networking solutions help simplify and accelerate the deployment of business critical applications and services. For more information please visit www.avaya.com.

Certain statements contained in this press release may be forward-looking statements. These statements may be identified by the use of forward-looking terminology such as "anticipate," "believe," "continue," "could," "estimate," "expect," "intend," "may," "might," "plan," "potential," "predict," "should" or "will" or other similar terminology. We have based these forward-looking statements on our current expectations, assumptions, estimates and projections. While we believe these are reasonable, such forward looking statements involve known and unknown risks and uncertainties, many of which are beyond our control. These and other important factors may cause our actual results to differ materially from any future results expressed or implied by these forward-looking statements. For a list and description of such risks and uncertainties, please refer to Avaya's filings with the SEC that are available at www.sec.gov. Avaya disclaims any intention or obligation to update or revise any forward-looking statements.

All trademarks identified by ®, TM, or SM are registered marks, trademarks, and service marks, respectively, of Avaya Inc. All other trademarks are the property of their respective owners

Follow Avaya on TwitterFacebookYouTubeLinkedInFlickr, and the Avaya Connected Blog.

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ST. LOUIS, Mo. – TierPoint, a leading national provider of hybrid IT solutions, announced that it has been selected by GlaxoSmithKline (GSK) to support the company's global data consolidation and protection initiatives.

GSK is one of the world's leading research-based pharmaceutical and healthcare companies. As part of its overall strategy to increase growth, reduce risk and improve long-term financial performance, a GSK team was tasked with consolidating a large portion of the company's global hardware footprint and moving it offsite to a hardened, Tier III data center facility. After comprehensive assessments and an extensive audit of TierPoint systems and processes, GSK's engineering team determined that TierPoint exceeded the strict infrastructure requirements initially set forth, resulting in the decision to relocate GSK's networking computing unit to TierPoint's TekPark facility in Pennsylvania.

"TekPark's state-of-the-art design, scalability and growth potential, along with highly redundant and concurrently maintainable systems meet the critical uptime and operational efficiency requirements of GSK's Customer global network," said William Trifaro, Director of GSK Data Centre Operations and Facilities. "TierPoint's ability to deliver capacities and security levels that far exceed industry standards became the tipping factors in our decision."

"Increasingly, our customers want more than a traditional colocation solution. They are seeking a highly-customized Hybrid IT model that delivers the highest levels of risk mitigation available for cloud and colocation infrastructure," said Bob Hicks, TierPoint Senior Vice President, Operations. "TierPoint's capabilities in helping customers meet stringent compliance requirements and provide robust network security strategy differentiate us in the market. We are excited to provide such a comprehensive solution to GSK."

TierPoint's TekPark facility has a comprehensive portfolio of compliance certifications, including HIPAA, PCI Cloud, PCI DSS, GLBA, and ITAR. In response to growing demand, TierPoint is making significant investments to build-out facilities in Pennsylvania and elsewhere; offer enhanced services such as Distributed Denial of Service (DDoS) protection; and augment public, private, and hybrid cloud solutions.

About TierPoint

TierPoint is a leading national provider of best-in-class IT infrastructure services that help clients improve business performance and manage risk. The company offers multi-tenant, private, and hybrid cloud solutions; disaster recovery, business continuity and other managed services: and colocation -- all backed by a commitment to superior customer service and highly-redundant, carrier-neutral data centers coast to coast.