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Volume 27, Issue 4

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Jon Seals

SAN FRANCISCOIObit, the leading provider of Windows system utilities and optimization tools today announces the launch of its driver updating tool: Driver Booster. This tool incorporates state-of-the-art technologies that enable PC users update the drivers in an innovative and easy way.

Many users don't realize that outdated drivers may heavily affect PC performance and even lead to system crashes. The most common problem is that hardware devices cannot function properly without proper drivers. Symptoms of this problem include audio outputs no longer functioning, screen resolution becoming lower than it's capable of, and wireless connection dropping off repeatedly. Updating drivers is the first troubleshooting step to avoid such hardware failures. However, this process is frustrating and problematic, for it's quite tedious to spot outdated drivers and pinpoint the right updates from reliable sources safely.

Now, with Driver Booster, users can easily identify and refresh drivers when updates are available. Driver Booster is designed to make this process very simple and fast. It scans and identifies outdated drivers automatically, and downloads and installs the right update for you with just ONE click, saving users lots of time. Moreover, it's specifically designed to adjust drivers that are directly related to gaming to improve overall gaming performance. Driver Booster is also launching as a FREE product, while almost all the similar products in the market are paid.

“We’re thrilled to include this software into our product line and present it to our users, many of whom have found driver updating a frustrating process” said Michael Zhao, IObit’s marketing director. “Updating drivers is never an easy job for many PC users as it's time-consuming and problematic. Driver Booster is introduced against this backdrop and it's the right tool to protect your PC from hardware failures, conflicts, and system crashes.”

About Driver Booster

Driver Booster scans and identifies outdated drivers automatically, and downloads and installs the right update for you with just ONE click, saving you lots of time. It's the right tool to protect your PC from hardware failures, conflicts, and system crashes. To download the program, please visit: http://www.iobit.com/driver-booster.php

About IObit

Founded in 2004, IObit provides consumers with innovative system utilities for superior PC performance and security. IObit is a recognized industry leader with more than 100 awards and 150 million downloads worldwide.


MAHWAH, N.J. – There are several dates throughout the year that are notorious for wreaking havoc on businesses via denial-of-service (DoS) attacks, data breaches and even malware or botnet assaults. As September 11th nears, rumors about coordinated cyber attacks on American websites continue to increase. Because of these potential risks, it's imperative that businesses tighten their network security measures now in order to protect themselves from potential intrusion or disruption, which can result in profit-loss and tarnished user confidence.

According to Radware(R), (RDWR) a leading provider of application delivery and application security solutions for virtual and cloud data centers, there are two types of dates that hackers target: ideological and business-relevant dates. Ideological dates refer to holidays and anniversaries that have a cultural, religious or secular tie to the adversary. High-risks times for the United States in addition to September 11th include Memorial Day, Election Day and Independence Day. Business-relevant dates involve a period of time that companies are particularly vulnerable to attacks, such as Black Friday, Cyber Monday, or even regular business hours.



In the not-so-distant past, company information, files and data were confined to the four walls of the organisation. After 5 pm, and on weekends and holidays, this information was largely inaccessible to the average employee. Now, the availability of company data is seen in an entirely different light, with employees accessing files from three or four different devices any day of the week.

To address this data protection nightmare brought on by the bring-your-own-device (BYOD) movement, many forward-thinking companies have already implemented mobile device management (MDM) and mobile file management (MFM) tools and procedures. But, as devices continue to become ingrained in the workplace, making it increasingly mobile-centric, it's important to ask: what's next?

- See more at: http://www.computerworld.com.sg/tech/mobile-and-wireless/blog-beyond-mdm-and-mfm-whats-next-for-byod/#sthash.d8AZz2Do.dpuf

In the not-so-distant past, company information, files and data were confined to the four walls of the organisation. After 5 pm, and on weekends and holidays, this information was largely inaccessible to the average employee. Now, the availability of company data is seen in an entirely different light, with employees accessing files from three or four different devices any day of the week.

To address this data protection nightmare brought on by the bring-your-own-device (BYOD) movement, many forward-thinking companies have already implemented mobile device management (MDM) and mobile file management (MFM) tools and procedures. But, as devices continue to become ingrained in the workplace, making it increasingly mobile-centric, it's important to ask: what's next?

- See more at: http://www.computerworld.com.sg/tech/mobile-and-wireless/blog-beyond-mdm-and-mfm-whats-next-for-byod/#sthash.d8AZz2Do.dpuf

The Louisiana Workers' Compensation Commission is encouraging employers to look beyond some of the obvious items included in their storm prep materials.

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The 2013 hurricane season is under way and continues through November. While stocking up on first aid kits, batteries, bottled water, and other supplies is important, the LWCC says employers would also be wise to include safety precautions as well.

The most common nonfatal workplace injuries -- soft tissue sprains and strains as well as slips and falls -- are also high-risk factors for workers preparing for or cleaning up after a major storm. The LWCC suggests employers:



Lloyds Banking Group websites, including the new standalone TSB site, have been hit by problems on TSB launch day.  

In what could be a classic case of poor or failed business continuity planning, the banking group experienced intermittent website problems across almost all of its brands.

The problems coincide with the transfer of five million customer accounts from Lloyds to TSB, despite promises by Lloyds chief executive Antonio Horta-Osorio of a "seamless" transition.

According to the banking group, it experienced a “temporary issue” with its internet banking service, which affected the ability of some customers to log on.

“The issue is now completely resolved and we apologise to customers for the inconvenience this will have caused. Our branches, telephone banking and cashpoints were not affected in any way,” the group said in a statement.

A spokesman declined to comment further or respond to questions about whether the website outages were related to the TSB launch or not.



September 9, 2013

You Can Be a Local Hero

PHILADELPHIA, Pa. – Preparing a community for an emergency or disaster can be a daunting task; there are so many people, each with unique needs, and so many aspects that need to be addressed.  If such a monumental task is left to just one group of people such as local officials, it’s sure to remain just that, monumental.  When the Whole Community comes together to provide input, complete tasks, and take responsibility though, it becomes a very manageable undertaking.  Pitching in to help your community prepare for the next disaster has a very large impact, the kind that can make you a local hero.

“Too often we rely upon local officials and first responders to prepare for and respond to a disaster;” said Regional Administrator MaryAnn Tierney, “there are so many ways that everyone can come together and make their community more resilient.”

Citizen Corps brings together the power of individuals through education, training, and volunteer service to make communities safer, stronger, and better prepared to respond to the threats of terrorism, crime, public health issues, and disasters of all kinds.  Citizen Corps has many councils throughout the country at the state and local level, and you can find your nearest council for more information or to sign up at ready.gov/citizen-corps/find-your-nearest-council.

Citizen Corps has many affiliates that offer communities resources for public education, outreach, and training; represent volunteers interested in helping to make their community safer; or offer volunteer service opportunities to support first responders, disaster relief activities, and community safety efforts. Visit ready.gov/citizen-corps-affiliate-programs for more information on Citizen Corps’ affiliates.

In addition to their affiliates, Citizen Corps also has partner programs which give citizens the opportunity get involved. Citizen Corps' federally sponsored partner programs help build capacity for first responders through the use of volunteers.  These programs can be very specific in what they support, such as the Fire Corps which supports fire departments, the Medical Reserve Corps which supports medical needs, and the Volunteers in Police Service which supports law enforcement; or they are more broad in their service, such as the Community Emergency Response Teams or the Corporation for National and Community Service. More information on Citizen Corps’ partners is available at ready.gov/citizen-corps-partner-programs.

There are many community and faith-based organizations that support communities before, during, and after a disaster.  Whatever your level of interest, your skill set, or your time, there is a program out there that you can join to support your community.  Reach out to organizations that you are already involved in and see what they’re doing or talk to your local officials for ideas.

However you choose to get involved with your community and prepare for the next disaster, know that your work makes a difference to everyone, but for you it can be the difference between being a resident and being a local hero.

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards. FEMA Region III’s jurisdiction includes Delaware, District of Columbia, Maryland, Pennsylvania, Virginia and West Virginia.  Stay informed of FEMA’s activities online: videos and podcasts available at fema.gov/medialibrary and youtube.com/fema.   Follow us on Twitter at twitter.com/femaregion3.


Flood events continue to dominate natural catastrophe losses in 2013, according to the latest Global Catastrophe Recap report from Aon Benfield.

The report reveals that billion-dollar flood losses were recorded in China, Russia, Philippines, and Pakistan during August 2013, causing an initial combined estimate of $10 billion in economic losses.

Additional flood events were recorded in Afghanistan, Niger, Sudan, Mali, Laos, Cambodia, India, and the United States.

In a press release Steve Jakubowski, president of Impact Forecasting, says:



Editor's Note: This was originally posted on the White House blog, September 3, 2013, by Todd Park and Rich Serino. Todd Park is Assistant to the President and US Chief Technology Officer. Rich Serino is the Deputy Administrator of FEMA. 
Last week, the White House Office of Science and Technology Policy (OSTP) and the Federal Emergency Management Agency (FEMA) jointly challenged a group of over 80 top innovators from around the country to come up with ways to improve disaster response and recovery efforts.  This diverse group of stakeholders, consisting of representatives from Zappos, Airbnb, Marriott International, the Parsons School of Design, AOL/Huffington Post’s Social Impact, The Weather Channel, Twitter, Topix.com, Twilio, New York City, Google and the Red Cross, to name a few, spent an entire day at the White House collaborating on ideas for tools, products, services, programs, and apps that can assist disaster survivors and communities.

This collaboration is a great example of this Administration’s commitment to convening private-sector talent and innovators to work with public servants in order to deliver better results for the American people. The event mobilized innovators from the private sector, nonprofits, artistic organizations, and Federal as well as local government agencies to develop solutions that support and integrate both public and private efforts for disaster relief.  It also comes as our Nation prepares for what is usually the peak of Hurricane Season.  In fact, the two-year anniversary of Hurricane Irene fell last week, and the one-year anniversary of Hurricane Sandy is approaching.

During the “Data Jam/Think Tank,” we discussed response and recovery challenges with the participants and other Federal leaders, including Patricia Hoffman, Assistant Secretary at the Department of Energy and Dr. Nicole Lurie, Assistant Secretary at the Department of Health and Human Services.  The participants then broke into subgroups to brainstorm innovative ideas for addressing those challenges, vote on the best ideas, and commit to implementing them.
Below are some of the ideas that were developed throughout the day. In the case of the first two ideas, participants wrote code and created actual working prototypes.

  • A real-time communications platform that allows survivors dependent on electricity-powered medical devices to text or call in their needs—such as batteries, medication, or a power generator—and connect those needs with a collaborative transportation network to make real-time deliveries. 
  • A technical schema that tags all disaster-related information from social media and news sites – enabling municipalities and first responders to better understand all of the invaluable information generated during a disaster and help identify where they can help.
  • A Disaster Relief Innovation Vendor Engine (DRIVE) which aggregates pre-approved vendors for disaster-related needs, including transportation, power, housing, and medical supplies, to make it as easy as possible to find scarce local resources.
  • A crowdfunding platform for small businesses and others to receive access to capital to help rebuild after a disaster, including a rating system that encourages rebuilding efforts that improve the community.
  • Promoting preparedness through talk shows, working closely with celebrities, musicians, and children to raise awareness.
  • A “community power-go-round” that, like a merry-go-round, can be pushed to generate electricity and additional power for battery-charged devices including cell phones or a Wi-Fi network to provide community internet access.
  • Aggregating crowdsourced imagery taken and shared through social media sites to help identify where trees have fallen, electrical lines have been toppled, and streets have been obstructed.
  • A kid-run local radio station used to educate youth about preparedness for a disaster and activated to support relief efforts during a disaster that allows youth to share their experiences.
Before ending the brainstorm, participants committed to taking responsibility for turning these ideas into tangible actions. We will be excited to see how these materialize into impactful projects that will support disaster response and recovery efforts. Our sincere thanks to all of the participants!


WAYNE, Penn. – SunGard Availability Services, a leading provider of information availability and disaster recovery services, marked a robust first half of the year and posted strong growth in a key revenue measure and in new business. The solid performance reflects several new IT services and products and the trust that SunGard Availability Services maintains as a technology partner.

In the first six months of 2013, SunGard Availability Services recorded the following year-over-year growth in North America:

·         30 percent rise in new customer average monthly recurring revenue.

·         20 percent growth in new enterprise business.

·         31 percent increase in the number of existing customers acquiring additional IT services and products.

Several notable new companies joined the customer ranks of the privately held SunGard Availability Services in the first half. They included The Aldo Group, New Process Steel and Serco Group PLC. For Serco (LSE: SRP), the company’s largest customer to date, SunGard Availability Services will assume responsibility for its United Kingdom IT Infrastructure and undertake a technology transformation for Serco and its customers as they move to a virtualized, managed hosted model.

“Our understanding of the flexibility that customers need today has been the center point of this partnership, setting Serco and us up for success,” said Keith Tilley, who was recently promoted to executive vice president, EMEA and APAC, SunGard Availability Services. In his new role, Tilley will focus on the growth of Managed Services, Cloud and Recovery Services business in these emerging markets.

Revenue, Customer Growth

In North America, a hefty 51 percent year-over-year climb in new and existing customer bookings for the Cloud business set the pace for SunGard Availability Services. And in the most recent second quarter, the Recovery Services line of business secured its largest Managed Recovery Program contract for the first half of 2013.

Additionally, Recovery Services registered a 145 percent year-over-year increase in the sales of its Recover2Cloud® offerings among new and existing North American customers. Recover2Cloud is an availability service that addresses enterprises’ pressing need to manage replication and rapidly recover large-scale virtualized environments.

“We’re committed to meeting customers’ needs in today’s ever-changing market. Offerings such as Recover2Cloud let us marry our recovery services prowess with the benefits that cloud computing offers,” said Michael de la Torre, vice president of product management, SunGard Availability Services.

IT Solution Launches

Recent IT product and service introductions contributed to the first-half rise in customers. On May 31, the company made AssuranceCM, a continuity management Software-as-a-Service, generally available. SunGard Availability Services partnered with more than 100 customers to create the software, which reduces user pain points linked to operational resiliency and compliance.

In June, SunGard Availability Services unveiled support for virtualized environments for its SunGard Managed Oracle Services. This offering alleviates application migration pain points for Managed Services customers and builds on the company’s existing cloud service offerings. They include Recover2Cloud for SRM, Enterprise Cloud Services, SAP Cloud Services, Managed Vaulting for Avamar and Managed Vaulting for NetApp.

“Not only have these new IT solutions sparked strong growth for us, they position SunGard Availability Services for a strong rest of the year,” said Andy Stern, CEO, SunGard Availability Services. “In addition to new solutions, our successes lie in improved processes and tools, investment in our infrastructure and our dedication to bringing the right people to bear to deliver the best results for our customers.”

For additional information on SunGard Availability Services, please visit http://www.sungardas.com

About SunGard Availability Services

SunGard Availability Services provides disaster recovery services, managed IT services, information availability consulting services and business continuity management software. With approximately five million square feet of datacenter and operations space, SunGard Availability Services helps customers improve the resilience of their mission critical systems by designing, implementing and managing cost-effective solutions using people, process and technology to address enterprise IT availability needs. Through direct sales and channel partners, we help organizations ensure their people and customers have uninterrupted access to the information systems they need in order to do business. To learn more, visit www.sungardas.com or call 1-800-468-7483. Connect with us on Twitter, LinkedIn and Facebook.

Company launches Beta program of Alike backup and disaster recovery for physical systems. New solution extends BDR support beyond XenServer and Hyper-V.

BURLINGTON, VT – Quadric Software, a leader in virtual backup and disaster recovery software, today announced a beta program giving users early access to a new version of the Alike solution that extends its advanced backup and disaster recovery (BDR) support to physical systems. Organizations can now use Alike to protect their virtual environments as well as their vitally important physical systems.

The new Alike version is the latest milestone in the Quadric Software development strategy to deliver the most comprehensive, cost-effective, and simple-to-use solution for solving all the backup and DR challenges of increasingly diverse computing environments. In May, Quadric Software launched Alike v3.0, which added support for Microsoft Hyper-V to its industry-leading BDR capabilities for Citrix XenServer.

“By expanding support to physical systems, the Alike BDR solution will vastly simplify the management of complex IT infrastructures,” said Phil Baskette, co-founder and CEO of Quadric Software, Inc. “With this new offering, we’re streamlining what is quite frankly a cumbersome process.”

Managed service providers will be among the organizations benefitting from the new solution. The Quadric Software MSP Advantage program  can now be used by managed service providers to generate new revenue by delivering pay-as-you-go backup, replication, and DR services for their customers’ physical machines as well as their VMs.

Organizations using the Alike solution get numerous business benefits, including:

  • Tremendous storage savings through powerful deduplication and other compression techniques

  • Flexible and fast recovery options

  • Seamless support for both virtual and physical systems

  • Efficient, secure offsite protection.

About Quadric Software (formerly Quorumsoft)

Quadric Software, Inc., formerly Quorum Software, Inc., was founded in 2008 to offer organizations of all size the high-performance and cost-effective solutions they need to meet their backup and business continuity requirements.

More information:

To apply for the Alike Beta program, go to: http://quadricsoftware.com/AlikeBeta/

You can get general information about Quadric Software  and the Alike solution at: http://quadricsoftware.com/index.php

Follow Quadric Software on Twitter at http://twitter.com/Quadricsoftware

You may be asking how anyone can make such a bold statement without knowing the details of your specific risk program.   Actually, I know more about your risk program than you realize, and that’s why I know it’s failing.  I also know that as much as 55 percent of the cost of all risk programs is wasted!  And more importantly, I can prove it.

Let me demonstrate:  Your risk program (audit, risk management, compliance, ethics, IT and governance) is risk-based.  You have assessed your risks and mapped your controls accordingly.  You have policies and procedures tied to risks and associated internal controls and you monitor the effectiveness of controls on a periodic basis and provide some form of risk reporting using key risk indicators and metrics.  You can effectively articulate the three lines of defense of your risk program.