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Volume 28, Issue 1

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Jon Seals

CIO — When George Borst made the jump in 1997 from general manager of Toyota's Lexus division to head of the company's finance group, he was faced with a big decision.

The finance group's four core systems were in woeful shape, needing upgrades to improve performance and keep up with the rapid growth of finance operations. Borst came to the job long on strategy but admittedly a bit short on the intricacies of IT and finance, having come from sales, marketing and product-planning groups.

"I wish I'd paid a lot more attention in college to my economics and finance courses," he jokes. "But I was sent over there for a reason: to help increase sales and get closer to the dealers."

...

http://www.cio.com/article/741940/This_C_Suite_Recognizes_That_Failure_is_Part_of_Innovation

Wednesday, 30 October 2013 15:33

New England: One Year After Hurricane Sandy

BOSTON – One year ago today, on October 29th, 2012, the Northeast braced for impact as Hurricane Sandy came barreling toward our coastline. Although New England was spared the brunt of the storm, residents and businesses along the shores of Connecticut, Rhode Island, Massachusetts and New Hampshire suffered severe damages from wind and water, many losing homes and livelihoods. Towns along the coasts of Connecticut and Rhode Island were nearly impassable after the storm, roadways choked with debris and sand from a significant storm surge that swept through beachfront communities.

The Department of Homeland Security’s Federal Emergency Management Agency (FEMA) continues to work closely with its partners to help individuals and communities recover from Hurricane Sandy.

In the past year over $125.9 million in FEMA funding has been obligated toward Hurricane Sandy recovery in New England:

Individual Assistance

More than $15.5 million in Federal Emergency Management Agency grants approved for individuals and households region-wide, which includes:

Connecticut:

  • More than $13.8 million for housing assistance
  • More than $1.1 million for other needs assistance

Rhode Island

  • $378,748 for housing assistance
  • $42,592 for other need assistance

More than $51.6 million in Small Business Administration disaster loans approved for homeowners, renters and businesses in Connecticut.

More than $285.3 million in National Flood Insurance Program payments made to policy holders. Including:

Connecticut

  • More than $249.5 million paid to flood insurance policy holders

Rhode Island

  • More than $35.8 million paid to flood insurance policy holders

Public Assistance

More than $59.1 million in Public Assistance grants to reimburse local, state and tribal governments and eligible private nonprofits region-wide for some of the costs of:

  • Emergency response
  • Debris removal
  • Repairing or rebuilding damaged public facilities

The committed efforts of  many additional federal, state and local agencies and organizations continue to assist  states, towns, communities and individuals in the recovery process.

IDG News Service (Brussels Bureau) — Europe's Justice Commissioner warned Tuesday that data privacy concerns could derail a major trade deal between the U.S. and the E.U.

"The U.S. will have to take European concerns about privacy and data protection very seriously ... otherwise, the European Parliament may decide to reject the TTIP," Commissioner Viviane Reding said at a conference in Washington.

TTIP -- the Transatlantic Trade and Investment Partnership -- is being negotiated in secret between the E.U. and U.S. It has provoked concerns in Europe that it could weaken citizens' privacy rights.

The issue of protection of personal data could "easily derail" the negotiations, Reding said, and she warned against including the topic in the trade talks. "Data protection is not red tape or a tariff. It is a fundamental right and as such it is not negotiable," she said.

...

http://www.cio.com/article/742222/Data_Privacy_Concerns_Could_Derail_EU_US_Trade_Talks

Religious Discrimination apparently is alive and well in the workplace according to Newsmax in an article hededCQ Steep Rise in Workplace Religious Discrimination Claims .

Suggestions on what to do about the situation are given at the Ohio Employer's Law Blog under the heading Halting the tide of religious-discrimination claims .

According to Newsmax,

    "Religious discrimination complaints in the workplace have more than doubled over the last 15 years and appear to be growing faster than other types of complaints.

    "In 2012, there were 3,811 religion-based complaints filed with the Equal Employment Opportunity Commission, the second-highest number in a year ever recorded, after 2011, when 4,151 complaints were filed, The Wall Street Journal reports.

    "While age, sex, race, and disability claims are still much higher, religious claims are increasing at a faster rate and have doubled in the last decade and a half."

    ...

    http://johnglennmbci.blogspot.com/2013/10/erm-bc-coop-religious-discrimination.html

Wednesday, 30 October 2013 15:29

Big Data, Big Warehousing and the Cloud

In physics, the nightmare scenario is when an unstoppable force encounters an immovable object. In the enterprise, that would be like Big Data volumes becoming so large that even your expensive new data warehousing solution can’t handle it.

Warehousing vendors have always prided themselves on their ability to scale, but with Big Data about to make the jump from generalized shopping patterns and mobile app usage to highly granular details like how hot an individual car engine is running or whether the fridge needs a new water filter, it’s starting to seem that yesterday’s version of big wasn’t as future-proof as it seemed.

...

http://www.itbusinessedge.com/blogs/infrastructure/big-data-big-warehousing-and-the-cloud.html

Wednesday, 30 October 2013 15:28

Hurricane Sandy One Year On

Pictures are often more powerful than words and so it is as we mark the first anniversary of Hurricane Sandy.

This NASA image shows Hurricane Sandy approaching the U.S. East Coast at 1:35pm Eastern Daylight Time on October 29, 2012.

...

http://www.iii.org/insuranceindustryblog/?p=3419

CIO — The myriad glitches that have marred the rollout of the Web portal for Americans to sign up for health insurance stand as what the CIO of the federal government calls a "teachable moment."

Speaking at a government IT conference on Tuesday, U.S. CIO Steven VanRoekel acknowledged that the launch of Healthcare.gov has been troubled, but suggested, hopefully, that it will serve as an object lesson that will inspire, rather than deter, ambitious government IT projects in the future.

"Our goal, number one, hands down, the president reminds every day: get this thing fixed, make sure it's working and meet Americans' expectations on this," VanRoekel said. "As an aside, our focus, my focus, is also about what can we learn from this. How can we learn? And what can we take from this experience to say we shouldn't do things this way?"

...

http://www.cio.com/article/742267/U.S._CIO_Sees_Healthcare.gov_Glitches_as_a_Teachable_Moment_

Wednesday, 30 October 2013 15:16

Telehouse Opens Second Shanghai Data Center

Telehouse becomes the largest global player in Chinese colocation market

New York TELEHOUSE America, the United States' leading provider of dedicated data centers , international Internet exchanges, and managed IT services announced today that it will open its second data center in the city of Shanghai, China on November 1, 2013.

Telehouse Shanghai Jinqiao is located in the Jinqiao district of the Pudong New Area of Shanghai, home to the Jinqiao Export Processing Zone. There are over sixty Fortune 500 companies located near this zone, which is located 30 minutes outside of Central Shanghai.

Telehouse has six data centers in Greater China, covering Beijing, Shanghai and Hong Kong, with two large facilities in each city, totalling 246,063 ft2 of colocation space, making Telehouse the largest global colocation provider in the region.

Established in conjunction with well-reputed local system integrator, Shanghai Data Solutions, the brand new data center provides 139,393 ft2 (12,950 m2) of customer colocation space within a six- floor facility, totalling 1,560 sellable racks and making it one of the largest housing facilities in Shanghai. Offering shared, caged and open colocation space, the Shanghai data center provides power to rack from 2kVA to high density hosting options.

In a market dominated by state-owned carriers, Telehouse Shanghai Jinqiao provides an alternative as a carrier-neutral facility with access to a number of key telecommunication providers. The Tier-3 facility was designed to meet the uptime and security needs of the nearby financial institutions and mission-critical multinationals, with 99.999% power supply guaranteed. Additionally, the Shanghai data center is the first Telehouse colocation facility to implement a highly comprehensive security system comprising of facial recognition, x-ray inspections and the latest building management system.

Telehouse’s parent company KDDI, the Japanese telecommunications and system integrations provider will be operating and maintaining the facility through its network operations center, including remote hands, monitoring and reporting through its multilingual staff.

“Our ongoing experience in hosting multinationals and in fast-growing emerging markets positions Telehouse to fully support growth of domestic and international business in China’s most populous city,” states Fred Cannone, Director of Sales and Marketing at Telehouse. “The Shanghai market is an area we will continue to see growth for our direct and indirect sales channel.”

According to DataCenter Dynamics the Chinese data center market has forecasted growth at a twenty percent compound annual growth rate (CAGR) for the next five years, driven by its booming economy and insatiable demand for new technology.

Moreover, the Chinese government is investing heavily in innovation and technology development – especially cloud technology, to increase data center capacity and promote new innovations. With a fast developing population, the large consumer base is driving growth in the key ICT service, telecoms/media and financial sectors, all of which are integral to data center market development.

To learn more about Telehouse Shanghai Jinqiao visit http://www.telehouseglobal.com/globallocations/asia.html#shanghai.

 

About TELEHOUSE America

A stable and trusted pioneer of carrier-neutral data center services, TELEHOUSE provides secure, power-protected environments, where clients house and operate their telecommunications and network resources. Among the many benefits of colocating with TELEHOUSE is the ability to connect to state-of-the-art peering exchanges in New York (NYIIX) and Los Angeles (LAIIX). Through Manage-E, TELEHOUSE provides a comprehensive suite of solutions – from help desk and hardware support to managed IT infrastructure, security and compliance services – all delivered by expert consulting and operations teams on a global scale and from one point-of-contact. Additionally, the global availability of 46 TELEHOUSE-branded data centers in 23 cities throughout Asia, Africa, North America and EMEA, delivers continuous, cost-effective operation of network-dependent, IT infrastructure to businesses around the world. Please visit www.telehouse.com, or contact us to learn more about our Channel Partner program at channelpartners.com.

  • ViaWest delivers flexibility and reliability to fast-growing automotive finance company
  • Broad product line and extensive connectivity options deliver sophisticated solution
  • Intense focus on customer satisfaction delivers high levels of service and support

Denver, CO –  ViaWest, the leading colocation services provider in North America, announces that Santander Consumer USA Inc. (“Santander”) has selected ViaWest to provide colocation services for its U.S. operations. Headquartered in Dallas, Texas, and owned by the global banking leader Banco Santander, Santander Consumer USA offers finance programs via indirect, direct and third-party origination platforms. The company also provides auto finance account servicing for more than two million customers.

With a fast-growing business and the need for flexibility and reliability to support its diverse array of products, Santander chose ViaWest to secure its mission-critical corporate data. The breadth of ViaWest’s product line and the connectivity delivered by the company’s Richardson, Texas-based Synergy Park data center were key in Santander’s decision to select ViaWest.

“ViaWest impressed us with the deep and extensive knowledge of its team,” states Glenn Harper, CTO of Santander Consumer USA. “From the beginning, we knew we were dealing with an incredibly knowledgeable team who knew data centers, how to solve problems and, importantly, how to serve customers. We appreciate ViaWest’s customer-first mentality and look forward to working together closely.”

“Enterprises like Santander Consumer USA count on us to deliver scalable, reliable service to ensure their mission critical networks and data are always accessible. This enables our customers to more efficiently utilize their internal resources to focus on core business operations, market differentiation and innovation,” explains Christopher RajiahSenior Vice President of Sales and Marketing at ViaWest. “We are very proud to be a trusted partner of Santander Consumer USA and look forward to supporting their team as they execute strategic growth initiatives.”

ViaWest backs its services and support with a 100% Service Level Agreement (SLA) for power, bandwidth and network services availability. The company also offers a 100% customer satisfaction guarantee.

For more information on ViaWest, please visit www.viawest.com.

 

 

 

About ViaWest

ViaWest is the leading colocation provider in North America. We enable businesses to leverage both their existing IT infrastructure and emerging cloud resources to deliver the right balance of cost, scalability and security. Our data center services include a comprehensive suite of fully compliant environments, premium wholesale and retail colocation, private and public clouds and managed services. For additional information on ViaWest, please visit www.viawest.com or call 1-877-448-9378. Follow ViaWest on LinkedInTwitter or visit their YouTube channel.

Wednesday, 30 October 2013 14:50

Pacnet Becomes an Intelisys Supplier Partner

Agents Can Now Address Data Connectivity and Data Center Opportunities in the Growing Asia-Pacific Market
 
  • Pacnet announces today that it has entered into an agreement with Intelisys to join its Supplier Partner program.
  • The new agreement will allow Intelisys sub-agents to sell Pacnet’s Data Center, MPLS, Ethernet Private Line, IP Transit, Dedicated Internet Access, and Content Delivery Network services throughout the Asia Pacific region including China, Australia, and India.
  • "The Asia-Pacific region has seen explosive growth over the past several years, and more and more US-based companies are either looking to expand their current operations in the region or create new operations  – particularly in China and India,” adds Cardi Prinzi, President of Enterprise Markets for Pacnet.

Hong KongPacnet, a leading provider of integrated network and technology solutions in the Asia Pacific region, today announced that it has entered into an agreement with Intelisys to join its Supplier Partner program.  Intelisys is the largest technology services distributor in the United States and offers a broad suite of technology solutions to ensure the success of its sales agents.

The new agreement will allow Intelisys sub-agents to sell Pacnet’s Data Center, MPLS, Ethernet Private Line, IP Transit, Dedicated Internet Access, and Content Delivery Network services throughout the Asia Pacific region including China, Australia, and India.  Pacnet operates the region’s most extensive submarine cable network and it is connected to data centers located in most of Asia’s largest markets including its CloudSpace facilities in Hong Kong, Singapore, Australia, and China.

"We are very pleased that Pacnet is becoming a member of our Supplier Partner program.  Pacnet’s Asia-Pacific network provides a carrier-class, yet flexible sales solution to enterprise customers in one of the fastest growing regions of the world,” says Jay Bradley, President of Intelisys.  “Demand for international services continues to grow and this agreement demonstrates our commitment to support our partners with customer opportunities in Asia.”  

Intelisys is focused on empowering the independent sales channel by assisting businesses in making informed choices about services, technology, and cost savings and delivers carrier-neutral solutions to end-user customers through a nationwide network of telecommunications sales, consulting professionals, and IT solution providers/VARs.
 
"The Asia-Pacific region has seen explosive growth over the past several years, and more and more US-based companies are either looking to expand their current operations in the region or create new operations  – particularly in China and India,” adds Cardi Prinzi, President of Enterprise Markets for Pacnet.  “We have seen from experience that agents’ customers may be utilizing providers that do not extend services to Asia, so Pacnet can help them provide additional services for expansion and have a platform to address new opportunities.”

Pacnet’s senior leadership team has many years of experience working with the agent channel in the US.  Chief Executive Officer Carl Grivner joined Pacnet after several years as CEO for XO Communications.  Later in the year, Prinzi came to Pacnet following roles with EarthLink-New Edge Networks.  Then, in January of 2013, Jason Kitzmiller with experience at TelePacific-Mpower was recruited as Channel Director.

“We look forward to supporting Intelisys and its sales partners in their efforts to expand into Asia.  We know that Intelisys carefully selects its suppliers and I think this relationship will help its sales partners to gain incremental opportunities by opening up Asia to them,” says Kitzmiller,  “With a comprehensive set of services and an incredible footprint, they can really leverage Pacnet to help them expand their service offerings and reach for their customers.”
 
About Intelisys
 
Intelisys is the nation’s leading Technology Services Distributor of business communications services including voice, data, access, cable, collaboration, wireless and cloud.  Intelisys is dedicated to one thing – serving the needs and accelerating the success of the industry’s top producing telecom sales agents and IT solution providers as they build vast and vigorously protected streams of recurring revenue for their businesses.
 
Today, Intelisys is leading the way as its Sales Partners make the pivot, and experience the epic shift away from traditional telco services and into a new era of cloud-based solutions.  Intelisys recognizes that this is not just a change, but THE change of our generation.  And with that in mind, Intelisys is enabling its Partners to thrive.  Under contract with more than 60 of the world’s leading telecom carriers, cloud services providers and technology partners, Intelisys delivers the services end-user customers demand through the most exceptional back office support team ever assembled in the channel.
 
To learn more, visit www.intelisys.com or talk to Intelisys at 800-615-8330.
Connect with Intelisys online:
 
About Pacnet
 
Pacnet is Asia-Pacific’s leading provider of managed data connectivity solutions to major telecommunications carriers, large multinational enterprises and government entities in the Asia-Pacific region.  Ownership of the region’s most extensive high-capacity submarine cable systems with over 46,000 km of fiber and connectivity to interconnected data centers across 16 cities in the Asia-Pacific region gives Pacnet unparalleled reach to major business centers in key markets including China, India, Japan and the United States.  Combined with a comprehensive set of managed network and value-added data center services, its assets and experience in the region have helped Pacnet service large businesses worldwide including Fortune 500 companies.  Pacnet is headquartered in Hong Kong and Singapore, with offices in all key markets in the Asia-Pacific region and North America.  For more information, please visit: www.pacnet.com.