The Continuity Logic customized demo provides an opportunity for qualifying organizations to evaluate Frontline Live 5™, with their plans, desired controls, policies, and procedures. This first-of-its-kind system for both business continuity and many other areas of Governance, Operational Risk and Compliance (GRC) is powerful, but often best viewed with some of your familiar plans, data and templates.


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Volume 28, Issue 3

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Jon Seals

Survey Reveals 96% of Institutions are Likely to Adopt Software-Defined Storage and 82% are Likely to Adopt Hyper-Converged Infrastructure; 61% Cite Managing Storage at a Virtual Machine Level as Most Appealing Feature

SUNNYVALE, Calif. – Maxta®, a leader in hyper-convergence and software-defined storage, today released results of an independent study conducted by 451 Research of IT purchasers in midmarket companies. A few hundred companies with annual revenues of $100 million to $1 billion were surveyed. The survey, sponsored by Maxta and Intel, revealed a strong interest in deploying Software-Defined Storage (SDS), with 96% of respondents stating that they were “somewhat or very likely” to adopt SDS and 82% stating they were “somewhat or very likely” to adopt a hyper-converged infrastructure. Midmarket storage management problems, often similar to those of larger enterprises, were seen in the survey, amplified by the need for simplification of IT management. These challenges were compounded by additional difficulties in finding staff to maintain complex storage infrastructures. The research findings also confirmed that midmarket companies are very willing to take on new technologies that will help them with the vexing problem of exponential storage growth. Tweet this: @451research w/ @Maxtainc @intel: 96% likely to adopt #softwaredefined #storage, 82% #hyperconverged; Get report http://bit.ly/1EyrW1j Survey Highlights Software-Defined Storage Midmarket companies are showing strong adoption of server virtualization solutions, with a strong interest in SDS solutions. Simplifying storage infrastructure management is seen as a major driver, with VM-level management seen as one of the most appealing features, followed by improving data protection, data integrity and scalability. CAPEX savings have not been a driving factor. • 96 percent of respondents are aware of SDS, with 71 percent of respondents stating they were “somewhat likely” to consider deploying SDS, while 25 percent said they were “very likely.” • 77 percent of companies surveyed indicated that 50 percent or more of their servers are already virtualized. • Given the strong rate of adoption of virtualized servers, it is not surprising that 52 percent of respondents cite simplification of storage management as the key consideration to move to SDS, with 61 percent stating VM-level storage management as the main appeal to move to SDS. High-level skill sets needed to manage complex storage (35 percent), followed closely by the complexity itself (35 percent) were noted as top challenges. • 53 percent seek compression and a consistent interest was displayed in enterprise-class data services such as thin provisioning, tiering, de-duplication, snapshots and cloning. • 40 percent seek to improve their data protection policies with SDS and 35 percent cite SDS snapshots and cloning as a motivator to SDS. • Maintaining data integrity across different systems was a challenge for 46 percent, with scalability being highlighted by 41 percent as a motivator to move to SDS. • 53 percent of respondents want the ability to support mixed drive types – server side, SSD, spinning disk, indicating broad use case and workload interest. • Somewhat surprising was that only 16 percent of respondents selected price (CAPEX) or the ability to deploy on less expensive commodity x86 hardware as a significant benefit of SDS solutions. Survey Highlights Hyper-Convergence Respondents’ interest in hyper-convergence appears to be driven by the reduction of operating expenses which many would find synonymous with the simplification of IT management. Half of the respondents cited that cost savings would be part of their evaluation consideration. Compatibility and configuration also made the list of concerns validating the need for reference architectures and ordering simplicity. Maxta has seen strong interest in MaxDeploy™ reference architectures, which provide pre-configured and pre-validated solutions that can run on any x86 server platform, with recent evaluators of hyper-converged solutions expressing strong interest in MaxDeploy running on both Intel and Supermicro servers. These solutions provide organizations greater than 30% savings over a hyper-converged solution running on branded server platforms and greater than 55% savings compared to an appliance-based hyper-converged architecture. • 87 percent of respondents were aware of hyper-convergence, with 82 percent of respondents stating they were “somewhat likely” or “very likely” to consider a hyper-converged infrastructure; 36 percent of those aware of hyper-convergence stated they were unclear of the total benefits and/or full meaning of hyper-convergence, indicating that an improved understanding could increase results to be more consistent with the SDS findings. • 62 percent state simplification of IT infrastructure as a key motivator to consider hyper-convergence. • More than SDS at 35 percent, 52 percent of respondents are seeking to reduce management and operational costs with hyper-convergence. 50 percent stated they would want to see a cost savings use case as part of their evaluation process. • 29 percent shared some concern about compatibility and configuration along with 42 percent requiring a demo as part of the evaluation process. Results indicate a need for pre-configured systems and validated reference architectures. • Fueling the debate of whether hyper-convergence is a virtualization or storage purchase, 37 percent would evaluate hyper-convergence in the same way they evaluated server virtualization and 28 percent in the same way they would evaluate a storage array. Quotes “Storage has not kept pace with compute in terms of the simplicity, availability, agility, and overall cost,” said Yoram Novick, Maxta founder, president and CEO. “The 451 Research findings show significant demand for SDS and hyper-convergence, including the need for the simplification of IT, enterprise-class data services, and cost efficiencies. By offering the choice of MxSP VM-centric software-defined storage and MaxDeploy family of hyper-converged solutions, customers have the maximum flexibility to choose the best solution for them with the complete flexibility to run on the server, hypervisor, and storage of their choice.” Yoram Novick, CEO, Maxta, Inc. “Software-defined infrastructure (SDI) is the foundation for the future of the data center. The survey demonstrated a strong market interest from midmarket organizations to simplify infrastructure management. Software-defined storage and hyper-converged systems are ways to do just that: simplify management,” said Bev Crair, general manager of the storage division at Intel. “The recently announced Intel® Xeon® E5-2600 v3 processors provide the performance and scale to enable organizations to transform their storage.” Bev Crair, GM, Storage Division, Intel Corporation “Software defined storage and hyper-converged infrastructure are coming of age,” said Tim Stammers, senior analyst at 451 Research. “Midmarket companies face mounting challenges storing and managing ever-growing volumes of data. Clearly there is a demand for IT infrastructure that is simpler to manage, and can scale out as data grows. Hyper-converged systems and software-defined storage are strong candidates to meet these needs.” Tim Stammers, Senior Analyst, Storage, 451 Research Maxta and Intel commissioned 451 Research to poll online 200 midmarket U.S. businesses, defined as those companies with $100 million to $1 billion in annual revenue. Respondents were IT, data center, storage, networking and operations managers, as well as executive managers with responsibility for or influence on IT infrastructure purchasing decisions. The majority of these businesses were managing 25 TB or more of data as their storage infrastructure. About Maxta Maxta maximizes the promise of hyper-convergence. Maxta software-defined storage solutions provide organizations the choice to deploy hyper-convergence on any x86 server, use any hypervisor and any combination of storage devices. The simplicity of Maxta’s VM-centric solution reduces IT management to further maximize cost savings. Hyper-scale, enterprise-level data services and capacity optimization, empower organizations to hyper-converge, eliminating the need for SAN or NAS devices. Think outside the storage box. For more information visit http://www.maxta.com. About 451 Research 451 Research is a preeminent information technology research and advisory company. With a core focus on technology innovation and market disruption, we provide essential insight for leaders of the digital economy. More than 100 analysts and consultants deliver that insight via syndicated research, advisory services and live events to over 1,000 client organizations in North America, Europe and around the world. Founded in 2000 and headquartered in New York, 451 Research is a division of The 451 Group.

Marketing Firm with presence in 36 markets across United States turns to ViaWest for expert data center services and customer support


DENVER, Colo. – ViaWest, the leading colocation, managed services, and cloud provider in North America, announces that Moroch Partners, a Dallas-based full-service independent marketing and communications agency, which boasts a 36-market footprint in the U.S., has selected ViaWest to support its critical network infrastructure.  

Moroch’s infrastructure is housed in ViaWest’s Synergy Park data center in Richardson, Texas, which offers more than 50,850 square feet of raised floor to support production and disaster recovery environments. Moroch offers a wide range of capabilities throughout its footprint, including planning and analytics, creative, media, public relations, multicultural and digital strategies.

“As Moroch continues to expand its network, we need a partner who can offer more tailored solutions to the needs of each market,” explains Bill Shearer, Chief Information Officer at Moroch. “We chose ViaWest because the company has a solid reputation for providing their clients the support to both optimize resources and exceed business objectives.”

LightSpar, a ViaWest Customer, will provide the managed network for Moroch, including its Connect Services and Private Network service. LightSpar’s connect portfolio offers businesses an array of options to securely unify and converge network technology by leveraging a leading multi-carrier network infrastructure. The company’s private network service offers businesses the ability to integrate voice, data, video and cloud services over a completely private and secure network, across all locations.

“ViaWest has a deep understanding of Moroch’s requirements, and we are excited to bring them solutions that have the flexibility to scale as the agency grows,” states Tom Myers, Texas General Manager for ViaWest. “When a company moves to a new solution, as Moroch has done, they want reassurances that their needs are met, and will continue to be met, with outstanding customer service and high-touch support. ViaWest looks forward to a long and successful partnership with Moroch that supports their data center strategy in the coming years.”

“As a result of winning the Moroch business, LightSpar grew its data center footprint and expanded its services with ViaWest by adding a disaster recovery solution at our Synergy Park facility,” comments Myers. “This is a great story about partners coming together to provide best in class services and creating winning solutions to help drive business.”

Home to both Moroch and LightSpar, ViaWest’s Dallas data center touts:

  • 100% SLA for power, bandwidth and network services availability
  • 24x7x365 on-site support from engineers with an average tenure of 3+ years
  • Customized colocation and managed services for a total solution
  • Dedicated client services manager for a company’s duration as a customer
  • 100% satisfaction guarantee
  • Full compliance for SSAE 16 and ISAE 3402 Service Organization Control (SOC) 1 Type II, SOC 2 Type II and SOC 3 reports 

ViaWest’s 27 enterprise-class data centers, located across the United States, support both production workloads and disaster recovery solutions. The company provides unmatched technical and customer support for its colocation, cloud computing and managed services suite. Its data centers are designed for fault tolerance, as well as high-energy efficiency across its power, cooling and operational systems.

To learn more about ViaWest’s data center, cloud and compliance solutions, please visit www.viawest.com.

(MCT) —The first shot was faint and from inside the school auditorium easily could have been confused with the sound of an overstuffed binder dropping to the tile floor up the hallway. A minute — two minutes? — later the explosion outside the auditorium door was unmistakable.

Methuen police and school officials Tuesday afternoon ran a live test of a brand new active shooter detection system installed in one of the city’s schools, a system designed to provide immediate, real-time information on the location of shots fired inside a building and cut critical minutes and seconds off police response times. It can also direct officers to the shooter’s location, rather than spending time searching rooms and closets.

Police asked that the school remain unnamed.



If someone you didn’t know asked you to willingly hand over the keys to your car or your house, would you do it? I’m guessing not. After all, the items belong to you and are of high value. That same pride of ownership should apply to your organization’s sensitive content.  These days, keeping that information safe and sound should be part of every employee’s job.

While the role of data protection falls directly on the shoulders of IT, compliance officers also need to be actively involved in any decisions that impact data security.

Far too often, the keys to an enterprise’s data are handed over to a cloud provider by employees, who give full responsibility to a third party without a complete understanding of the risks and the rights of the third party. This shifts control of data protection to the cloud vendor – a huge risk, considering organizations remain responsible to meet regulatory requirements whether the information is stored within their company firewalls or with a third-party provider.



This morning, Ronen Schwartz, vice president and general manager for Informatica Cloud, was on his way to AWS’s re:Invent conference in Las Vegas, where he was confident that the integration company would find new customers today.

He had good reason for his confidence: Informatica planned to announce expansions to its Informatica Cloud, including new pre-built data connectors for Amazon DynamoDB, Amazon Elastic MapReduce (Amazon EMR) and Amazon S3. Given that Informatica already offers connectors for Amazon Redshift and Amazon RDS, Informatica is now the only vendor to provide a complete data integration solution for AWS, he added.

“We're actually telling the user you can build your integration on Amazon. You can bring data to Amazon. You can take data out of Amazon,” he said by telephone Tuesday. “It’s not just a local solution for one scenario. We're really supporting Amazon in a very strategic way with multiple products and a variety of scenarios.”



Wednesday, 12 November 2014 18:27

The Economics of the Consolidated Data Center

To say that a lot of money is riding on the evolution of the data center is probably the understatement of the year.

Without doubt, the old ways of doing business are coming to an end. Routine hardware and software purchases through long-standing channel relationships are falling prey to increasingly tight budgets and the need to streamline IT infrastructure through dense, modular architectures and hefty doses of cloud and colocation services.

At the moment, this is producing a surge in data center construction as providers of all stripes seek to build infrastructure to meet expected demand. In the long term, however, it is questionable how well a consolidated, data utility industry will be able to support the vibrant manufacturing and distribution industries that we have today.



SandSIV Ranks Highly in 2014 "Voice of the Customer" Vendor Evaluations

Hypatia Research Group conducted a comprehensive vendor evaluation of 23 market-leading Voice of the Customer (VOC) solution providers, utilizing 10 data-driven dimensional criteria, coupled with end-user customer interviews and product demonstrations. In addition, 498 global end-users responsible for voice of the customer software and programs provided input to an extensive survey authored by Hypatia Research.

Industry analyst and market research firm Hypatia Research Group recently announced the publication of its unique primary research study, entitled "Operationalizing Enterprise Voice of the Customer: Best Practices, Maturity Models, and 2014 Galaxy™ Vendor Evaluations."

In this report SandSIV achieved the highest score in Hypatia's Galaxy™ evaluation for corporate vision and product range.

According to the report, "Purpose built VoC applications are interconnected via the SandSIV VoC Hub™, which includes among others, VOC Feedback (multichannel & multi-language enterprise feedback management platform), VoC Visual (real-time visualization of analytics via a customizable, multi-layered dashboard and report generator) and VoC Analytics (leading edge classification algorithms such as sentiment, opinion, predictive, clusters, tagging and other advanced analytics techniques. It is comprised of two modules-VOC Classify and VOC Mine)."

Leslie Ament, SVP & Principal Analyst (http://hypatiaresearch.com/research-coverage/) specifically praises SandSIV by saying that, "SandSIV over-delivers with a highly targeted and robust portfolio of customer intelligence offerings which include SaaS-based software, consulting services, and best practice approaches."

Its core product, the Voice of the Customer Hub (VoC Hub™), functions as a Big Data repository that is capable of organizing, indexing and correlating all customer data, regardless of information type (structured or contextual in nature), source (internal or external) or channel of customer engagement. SandSIV VoC Hub™ maximizes the analytical value of these heterogeneous data streams by using advanced text analytics to extract and normalize entities such as names, products, places, specific key phrases and more, as well as automatic classification by topics or themes that are important to the customer journey. These insights can then be merged back in to the CRM, greatly enriching the available customer data by providing additional information such as social network information. Moreover, alerts, triggers and other automated processes can be set up to prompt action and drive workflow across departments, business units and even individuals based on VOC insights.

This fifty-five page study with twenty-five figures provides end-user organizations with best practice benchmarking, vendor evaluations, business return on investment case studies and an analysis of how and why companies invest in VOC software solutions, what tangible benefits are possible, and what metrics can be used to measure the ROI of an enterprise VOC initiative.

About SandSIV
SandSIV enables its clients to begin working in a more customer centric manner, by listening to the Voice of the Customer, and turning it in to actionable Customer Intelligence. SandSIV provides a combination of purpose built SaaS technology, and expert Customer Experience Management consulting, which combine to deliver a platform that can positively affect revenues for any company, in any market or region, with a rapid ROI.

Report Validates that ExaGrid's Industry-Leading Architecture, When Integrated with Veeam, Accelerates Backups and Boots VMs from Backups in Seconds to Minutes

LONDON – Today,ExaGrid Systems, a leading provider of disk-based backup solutions, announced that prominent IT analyst firm Enterprise Strategy Group (ESG) has tested and validated the creation of Veeam synthetic full backups using the ExaGrid-Veeam Accelerated Data Mover, increasing performance by 6X and reducing backup times.

Detailed in the report, ESG tested the performance of the ExaGrid-Veeam Accelerated Data Mover to create a synthetic full backup on the ExaGrid landing zone, versus Veeam pulling the data from disk to the Veeam backup server, creating the synthetic full and then writing back to disk. The results were powerful: the ExaGrid-Veeam Accelerated Data Mover was 6X faster in creating a synthetic full backup.

"ExaGrid already has a leg up on the competition with its "landing zone" and Adaptive Deduplication-these let you get the huge capacity reduction benefits of deduplication, without having to give up truly instant restore. This latest feature adds to ExaGrid's arsenal of efficiency benefits," said Kerry Dolan, Lab Analyst at ESG.

Combining ExaGrid's disk-based backup with deduplication system with Veeam Software's virtual server data protection solution allows organisations to recover and boot VMs in minutes - speeds comparable to recovering straight from disk. The ExaGrid-Veeam Accelerated Data Mover is designed to make backups faster and shift the burden of backup processing off of production servers, putting it on the appliance instead.

"Unlike industry competitors, including EMC Data Domain, that only pull together their tables to be ready to actually make a synthetic full from dehydrated data, ExaGrid actually creates the synthetic full so VMs are ready to boot instantly," said Bill Andrews, CEO of ExaGrid. "EMC's numbers are not apples to apples as they just prepare tables and do not actually create a synthetic full while ExaGrid actually creates the synthetic full. With EMC, you still have to wait hours when you want to boot a VM as they have to create the VMs from dehydrated data. The VMs on an ExaGrid will boot in seconds to minutes."

The ExaGrid scale-out approach brings compute with capacity - adding processor, memory and bandwidth as well as disk - allowing the backup window to stay fixed in length even as data grows. This approach is unique to ExaGrid and makes it the only disk-based backup system that maintains a fixed backup window.

"The ExaGrid-Veeam Accelerated Data Mover gives customers the best of both worlds - instant VM recovery, without sacrificing the benefits of deduplication, resulting in an incredibly short backup window," said Andrews.

To download a copy of the ESG Lab Review, visit the ExaGrid website. For more information about the joint ExaGrid-Veeam solution, visit: www.exagrid.com/wp-content/uploads/ExaGrid-Veeam-Data-Sheet.pdf.

About Veeam Software
Veeam® Software develops innovative solutions for VMware backup, Hyper-V backup, and virtualisation management. Veeam Backup & Replication™ is the #1 VM Backup solution. Veeam ONE™ is a single solution for real-time monitoring, resource optimisation and management reporting for VMware and Hyper-V. The Veeam Management Pack™ (MP) and Smart Plug-in™ (SPI) extend enterprise monitoring to VMware through Microsoft System Center and HP Operations Manager. Veeam also provides free virtualisation tools. Learn more by visiting www.veeam.com


About ExaGrid
Organisations come to us because we are the only company that implemented deduplication in a way that fixed all the challenges of backup storage. ExaGrid's unique landing zone and scale-out architecture provides the fastest backup - resulting in the shortest fixed backup window, the fastest local restores, fastest offsite tape copies and instant VM recoveries while permanently fixing the backup window length, all with reduced cost up front and over time. Learn how to take the stress out of backup at www.exagrid.com or connect with us on LinkedIn. Read how ExaGrid customers fixed their backup forever.

Funding will be used to address cloud demand and fuel innovation 


DENVER, Colo. Colorado-based Peak®, an enterprise-class IaaS Cloud provider for channel partners, today announces it has raised $16 million in capital since December 2013. Peak’s most recent $9 million round comes from current investing partners Meritage Funds and Sweetwater Capital, as well as new investor Ares Capital. Funding will be used to support accelerating demand for its cloud computing platform and to fuel ongoing innovation. The $16 million represents a combination of both debt and equity.

“Peak dominates a unique niche in the cloud infrastructure industry; they are the only provider that distributes cloud services exclusively through channel partners. Because of their unwavering focus, Peak has solidified a strong customer base and a high-performing solution for the global market,” said David Solomon, Managing Director of Meritage Funds. “We are delighted that our capital will enable Peak to continue to create success-based investments in response to customer demand.”

$7 million of the $16 million was received over the last year and was used to support Peak’s expansion of its cloud node capacities in existing locations. That $7 million of funding was acquired from Meritage Funds and Sweetwater Capital. Peak’s November funding helps support key partnerships including a recently announced agreement with Telx, provider of global interconnectivity and datacenter solutions.  The funding also supports Peak’s continued demand for cloud computing services due to its unique 100% channel-centric sales and service model, supporting channel partners such as Westcon, Comstor, and Avnet.

“With the additional funding, Peak is able to expand into additional markets, serve a larger client base, and expand product development,” comments Luke Norris, CEO and Founder of Peak. “It’s reaffirming to have the backing of investors with the prestige, resources and knowledge of Meritage Funds, Sweetwater Capital, and Ares Capital. This gives Peak a substantial advantage and allows us to support our mission to power clouds globally.”

Peak offers cloud computing to a large ecosystem of value-added resellers (VARS), distributors, agents and service providers who white-label or re-sell Peak’s cloud as their own solution. Businesses on a cloud powered by Peak receive deeper access and control of their environments, a choice of hypervisors, 100% SLA guarantees, and simplified ‘plug-in’ access to Peak cloud locations via Layer 2 network protocols, versus Layer 3. Peak has cloud nodes located in eight geographies across the United States and Europe including Silicon Valley, Seattle, Denver, Chicago, New Jersey, New York, Atlanta, and the United Kingdom. For more information about Peak’s infrastructure-as-a-service cloud solutions engineered for the channel, please contact sales@poweredbypeak.com or visit http://www.poweredbypeak.com.

(MCT) — In his 30 years as director of the National Institute of Allergy and Infectious Diseases, Dr. Anthony Fauci has seen his share of public health scares.

When AIDS exploded in the 1980s among gay men, Fauci recalls that some people didn’t want gay waiters to serve them in restaurants. And during the anthrax scare that followed the 9/11 terrorist attacks, many were afraid to open their mail.

But when it comes to Ebola, “This one’s got a special flavor of fear,” Fauci said at the recent Washington Ideas Forum, sponsored by The Atlantic magazine and the Aspen Institute, a nonpartisan policy group.

The growing death toll in West Africa has helped create “an epidemic of fear” in the U.S., Fauci said, even though most experts feel the likelihood of a widespread outbreak in this country is minimal.