Fall World 2016

Conference & Exhibit

Attend The #1 BC/DR Event!

Spring Journal

Volume 29, Issue 2

Full Contents Now Available!

Jon Seals

Interoute helps migrate 70GB raw medical data for lifesaving NHS system


LONDONInteroute, owner-operator of one of Europe's largest networks and a global cloud services platform, has announced its support of UK software engineering company, Savant, in successfully completing an Oracle upgrade project for the National Health Service Blood and Transplant (NHSBT) Hematos IIG System. The NHSBT collects around two million blood donations and 3,500 organs a year transforming thousands of lives. The underlying database, essential for maintaining the life-saving services of the NHSBT’s Hematos system, needed a complex hardware platform migration as well as an upgrade from Oracle9i to Oracle 11g. Savant worked with Interoute for its Oracle expertise in order to ensure nationwide access to the critical bloodwork system was maintained throughout the project.


Savant is the exclusive UK re-seller of specialist laboratory management system Hematos IIG, which is vital to the NHSBT and used by specialist blood, tissue and stem cell testing and typing organisations using a supported version of Oracle for its back-end database. The system handles patient and donor testing, cross matching and reporting, stem cell and cord blood product collection, processing and distribution, as well as the maintenance of a searchable registry of potential donors.


Stephen Edge, Savant’s Project Manager said: “Successfully upgrading our Oracle database meant migrating the system with minimal disruption to the Hematos IIG service. From a technical point of view it was a very ambitious project, which is why we brought Interoute’s expertise on board. Interoute integrated seamlessly with our own IT team to provide the expertise we needed to deliver the project, updating us on the relevant new features of Oracle 11g and guiding us through the upgrade from start to finish with confidence.”


Neil Downing, UK Regional Manager, Interoute added: “NHSBT specialist labs rely heavily on this vital solution, so it was essential for us at Interoute to ensure the upgraded system would work immediately, without any usability issues. Interoute’s expert Oracle consultancy and monitoring solution met a skills need for Savant and together we’ve ensured the migration hit all of its objectives on time. The new database architecture is more stable, offers better data availability and reduced downtime for Savant and the NHSBT, which is essential for ensuring patients receive a better service and quick results.”


Savant and Interoute took a united approach in the planning, preparation and execution of the migration. Interoute leveraged its expertise to help Savant make the most of the new features of Oracle 11g, and build a new design which surpasses the performance of the original system. 70GB of raw medical data was migrated in over 40 distinct batches, running in up to 10 parallel streams so that the tight downtime window was not exceeded.


The new database now provides greater availability of data for management reporting and business testing purposes, whilst minimising Oracle license and support costs for the NHSBT. As part of the project Interoute also provided full systems documentation to both Savant and NHSBT and trained Savant’s team to provide ongoing database support.


About Interoute

Interoute is the owner-operator of one of Europe's largest networks and a global cloud services platform which encompasses 12 data centres, 14 virtual data centres and 31 colocation centres, with connections to 195 additional third-party data centres across Europe. Its full-service Unified ICT platform serves international enterprises and many of the world’s leading service providers, as well as governments and universities. Interoute’s Unified ICT strategy provides solutions for enterprises seeking connectivity and a scalable, secure advanced platform on which they can build their voice, video, computing and data services, as well as service providers in need of high capacity international data transit and infrastructure. With established operations throughout Europe and USA, Interoute also owns and operates 24 connected city networks within Europe's major business centres. www.interoute.com


About Savant

Established over 25 years ago, Savant supplies software and database development and support services and consultancy expertise for life and business critical systems. They have experience of implementing technologies for a wide range of infrastructures from national data centres to smart phones, working with clients to deliver solutions that align to their strategic IT and business visions. Savant can implement package solutions or develop bespoke solutions as required. Savant also provides consultancy and training in business continuity and have a software product Mataco for the implementation and maintenance of Business Continuity Plans.

Company Boosts Bookings 24% Over Last Year and Revenue Climbs 18% Over Same Period in 2014, Marking Best Quarter in ExaGrid's History
WESTBOROUGH, Mass. – ExaGrid®, a leading provider of disk-based backup storage with data deduplication solutions, today announced that it is continuing its fast growth in the disk-based backup market, with record bookings and record revenue in Q3 2015. ExaGrid grew bookings 24 percent over the same quarter a year ago, and grew revenue 18 percent over the same period last year.  This is the best bookings quarter and best revenue quarter in the history of the company. In addition, this was ExaGrid's seventh consecutive quarter as both cash and P&L positive, following double-digit growth in 2014.
"ExaGrid continues to move up market into larger accounts, and in Q3 2015 ExaGrid's average selling price continued to climb and was the highest in the company's history," said Bill Andrews, CEO of ExaGrid. "ExaGrid has always been strong in the mid-market to small enterprise with customers that have tens to hundreds of terabytes of data, but is now also doing a large amount of business with customers that have multiple hundreds of terabytes of data. This quarter, ExaGrid booked a record number of new customer six-figure deals. The combination of our unique landing zone, scale-out backup storage architecture and larger appliances and systems are responsible for our accelerating growth." 
In addition to the financial milestones of record revenue and bookings, ExaGrid led the industry with continued innovation and international expansion in several other areas as well, announcing the following additional quarterly milestones:
  • ExaGrid is the sole vender positioned as a "Visionary" in the 2015 Gartner "Magic Quadrant for Deduplication Backup Target Appliances."Companies named as "Visionaries" deliver innovative products with capabilities that are often ahead of the mainstream in the market.
  • The company released software upgrade Version 4.9 that supports global data deduplication across all appliances in a scale-out GRID and provides enhanced support of Oracle RMAN Channels to provide in-parallel backups and failover.
  • ExaGrid expanded its overseas presence and now has sales offices in the UK, Germany, France, the Nordics, Benelux, and Singapore.
  • The company received Computer Technology Review's "Most Valuable Product (MVP)" award. Judging criteria used by the CTR editorial team included product innovation, functionality, and affordability.

"ExaGrid's only competitors are the large brand storage and backup  vendors who have first-generation scale-up architectures using inline data deduplication, whether in an appliance or the backup media server," said Andrews. "This approach does reduce storage and bandwidth requirements but slows down backups and restores and does not scale to accommodate data growth.  Not only does ExaGrid offer best-in-class data deduplication for storage and bandwidth efficiency, but also reduces the backup window, improves restore and VM boot performance, and keeps the backup window fixed as data volumes increase."
Tweet this: .@ExaGrid Sees Another Record Quarter for Next-generation Disk-based Backup Storage Appliances www.exagrid.com 
1Gartner "Magic Quadrant for Deduplication Backup Target Appliances" by Pushan Rinnen, Dave Russell and Robert Rhame, September 25, 2015.
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
About ExaGrid
Organizations come to us because we are the only company that implemented deduplication in a way that fixed all the challenges of backup storage. ExaGrid's unique landing zone and scale-out architecture provides the fastest backup - resulting in the shortest fixed backup window, the fastest local restores, fastest offsite tape copies and instant VM recoveries while permanently fixing the backup window length, all with reduced cost up front and over time. Learn how to take the stress out of backup at www.exagrid.com or connect with us on LinkedIn. Read how ExaGrid customers fixed their backup forever.
ExaGrid is a registered trademark of ExaGrid Systems, Inc. All other trademarks are the property of their respective holders.

(MCT) - Even those who went through Hurricane Hugo a quarter-century ago said they had never seen anything like this, the deadly torrents that crumbled roads, submerged houses and cars and killed at least 12 people — 10 in South Carolina and two in North Carolina.

“They’re saying it’s a once-in-1,000-year rainstorm, and I’m inclined to believe it,” said Sean Brennan, a real estate broker who had just checked on a colleague’s house in South Carolina’s capital, Columbia.

“It looked like a river ran through it,” Brennan said.

Even though the house was built 4 feet above ground, the water came up nearly 2 feet into the garage, he said. The backyard was a lake.



A proper understanding of risk tolerance is one of the key factors that can help the risk function demonstrate that it is much more than a cost centre, and truly adds value to the organization. This is according to John Merkovsky, Head of Willis Risk & Analytics, writing in the seventh edition of Resilience, the leadership journal from Willis Group Holdings. 

For risk professionals, there is no more important consideration than understanding the amount of risk an organization is a) able to take, b) willing to take and c) desires to take, according to Merkovsky in his article entitled ‘Risk Tolerance: The Risk Manager's Compass’.

The paper explains that a proper understanding of risk tolerance can help organizations in a number of ways. It can, for example, afford a deeper understanding of whether or not the organization is adopting the desired level of financial protection. Additionally it can help the risk function understand whether risk transfer is supporting the organization's overall strategic goals. "To make better decisions about insurance, an organization's risk tolerance needs to be reflected," said Merkovsky.

Merkovsky goes on to say that despite the benefits, risk tolerance is rarely engrained in risk management processes and structure. This is because the concept is often difficult to apply in practice and the nomenclature is not used consistently across the industry. Moreover, executives within the same organization often have very different views on the level of risk the organization should be willing to take.

Merkovsky commented: "This unsettled environment presents a terrific opportunity for a truly strategic risk manager to lead. But first, a risk manager needs to be able to demonstrate the value accretion that a well-defined view of risk tolerance can add to decision making."

He added: "Many organizations are looking to advance their thinking about their approach to risk tolerance yet they lack the consistent nomenclature, tools and focus to do so. Risk managers are well positioned to provide leadership here. Their experience in thinking across a broad range of risk topics and doing so in both financial and organization terms is unique in most organisations.

"And, if leading an organizational initiative on risk tolerance is not for every risk manager, it is still a great opportunity to ensure that their own insurance and risk management activities are built with a clear alignment of organizational goals. In this way it will be clear to senior management and other risk stakeholders that the risk management function is much more than a cost centre, and truly adds value to the organization."

Read the complete article.

They last a lifetime and they never change. Fingerprints, irises and even gaits (as in walking) are immutable, if you discount the use of surgery. That is what makes them such reliable identifiers and the basis of different biometric security systems. From science fiction and spy films, we now have smartphones (iPhones for example) that have integrated fingerprint recognition. Users no longer have to remember or reset those ID/PIN combinations. Yet recently, hackers recently stole a file with 5.6 million fingerprints of US government employees. And of course, unlike ID/PIN combinations, those fingerprints cannot be reset. Now what?



National Cybersecurity Awareness Month certainly started with a bang, and not in a good way. My inbox was blowing up on Friday afternoon with alerts about the Experian breach involving T-Mobile wireless customers, and before I could catch up on that news, the emails shifted direction to the Scottrade breach. Today, as I was searching for more information about the breaches, I saw an announcement that the American Bankers Association’s website was hacked.

Even in this breach heavy (and weary) world, that’s a lot of bad news all at once. In fact, this comment that Ryan Wilk, director, customer success, NuData Security, sent to me seemed to sum up the news of the past few days quite well:

Data breaches don’t occur in a vacuum. The repercussions are widespread and often have a ripple effect.



(TNS) -- Hurricane Joaquin will give federal officials a chance to test a new system designed to provide real-time information about water conditions on Long Island and beyond during a storm, allowing emergency agencies to respond more quickly.

The U.S. Geological Survey's Surge, Wave and Tide Hydrodynamic Network reaches from Virginia to Maine, with dozens of sites on Long Island.

While Joaquin is expected to veer east of Long Island, the agency plans a scaled-back deployment of the system on Long Island, said Ron Busciolano, supervisory hydrologist with the USGS New York Water Science Center in Coram.



Global Information Management Leader Provides One-Stop Governance Solution for Paper and Digital Information for Businesses of All Sizes


Automate Policies, Enable Secure Collaboration and Improve Compliance


NORCROSS, Ga. — Recall Holdings Limited (ASX: REC), a global leader in document storage, digital information solutions, data protection and secure destruction services, today announced the general availability of Recall CommandIG™ in Washington, D.C.

CommandIG™ is a secure cloud-based or on-premise information governance solution that enables companies to easily govern paper records and digital information wherever it resides and address the challenges of secure collaboration. Whether a company operates locally, regionally or globally, CommandIG™ is fully configurable to support the information governance requirements for companies of all sizes, in any industry.

“Our customers consistently ask for products to keep their businesses ahead of changing industry regulations and compliant with applicable laws and regulations,” said Ron McMurtrie, senior vice president and global chief marketing officer, Recall. “CommandIG™ is the solution needed to address secure distribution, collaboration, management and governance for all the physical and digital information created and consumed by an organization, regardless of how widely dispersed across industries and geographies they may be.”

According to the Compliance, Governance & Oversight Council’s Information Governance Benchmark Report of Global 1000 Companies, data volume growth is expected to increase by a factor of 44 in the next decade. With the growth of digital documents far outpacing paper, the information governance challenge is a technical issue. Successful compliance depends on technical solutions that factor in legal interpretations, IT expertise and records management insights. CommandIG™ provides records management, legal and IT departments with an easy way to apply consistent information lifecycle policies to documents.

Organizational benefits of CommandIG™ include:

  • Comprehensive Governance Control – CommandIG™ allows an organization to automatically apply retention policies to assist in complying with applicable laws and regulations. CommandIG™ also facilitates management from retention to disposition, as well as federated search and legal hold, across content repositories managed either by Recall or other information repositories, including FileNet, SharePoint, Documentum and network drives that reside behind the corporate firewall.
  • Greater Regulatory Compliance – As compliance regulations emerge and evolve in each of the countries an organization operates, CommandIG™ has the power and flexibility to keep up with and adhere to mandates that ensure compliance. CommandIG™ is fully HIPAA and PCI DSS compliant and ISO 27001:2013 and EU/Swiss Safe Harbor compliant.
  • Efficient Collaboration – CommandIG™ allows organizations to manage all physical and digital information no matter where it resides across the company’s local, regional and international boundaries. Whether day-to-day searches or something more comprehensive, like an audit, organizations no longer need to waste unnecessary time searching for documents.

“The continued growth of paper and the explosion of digital documents along with expanding regulations governing privacy and accessibility are rewriting the rules of information governance,” said Rob Hamilton, global vice president, digital market leader, Recall. “As a result, the need to manage an unprecedented level of information is leading to more advanced rules impacting organizations of all sizes and industries. CommandIG™ provides businesses with a quick, secure and an intuitive approach to information governance for physical and digital information.”

CommandIG™ is delivered in three easily configured packages, depending upon the organization’s requirements. The standard subscription package, suitable for small and mid-sized enterprise businesses and many departments in larger organizations, is priced at US$199 per month.  Initial availability will include the United States, Australia and New Zealand with additional markets to follow.

Today’s announcement continues to highlight Recall’s expanding digital offerings. Products including Recall Portal and CommandIG™ will better address customers’ information governance and digital information storage requirements. For more information on CommandIG™ please visithttp://www.recall.com/information-governance/recall-commandig, download the whitepaperhttp://www.recall.com/resource-center/white-papers/information-governance-gap or follow Recall on Twitter at @recallholdings and LinkedIn.


About Recall

Recall is a global leader in information management solutions, offering customers complete management of its physical and digital information assets with one partner. Recall’s innovative solutions empower organizations to make better business decisions throughout the information lifecycle, while maintaining regulatory compliance and eliminating unnecessary resources, time and costs. Recall services more than 80,000 customer accounts in over 300 dedicated operation centers, spanning five continents in 25 countries. For more information, please visit recall.com.

CAMBRIDGE, Mass. – Permabit Technology Corporation, the industry leader in data reduction technology, today announced InfoSystems, Inc., a leading IT solutions and services provider in the southeastern U.S., has joined the company’s partner network of solution providers, value-added resellers, and distributors bringing Permabit’s Albireo SANblox™ appliance to the IT marketplace. 

InfoSystems serves enterprise and small- to medium-size businesses with solutions in data storage, virtualization, cloud, server infrastructure, backup and disaster recovery, network security, software development, voice service and unified communications.

SANblox is a unique data reduction appliance for Fibre Channel-attached storage that pairs Permabit’s industry leading deduplication index with its best in class HIOPS Compression™ technology. It delivers immediate data reduction for flash, hybrid or HDD storage products across a wide range of applications, including virtual server, VDI, copy data, database (OLTP and data warehouse), analytics and Big Data environments. 

SANblox can be deployed in a matter of hours for immediate storage savings in all-flash, hybrid, or HDD environments. With inline data reduction, storage savings from deduplication and compression are realized immediately while increasing effective capacity and reducing costs. SANblox deployment flexibility also enables selective use of deduplication and/or compression on data stores, enabling users to choose the data reduction techniques that best meet their needs. 

“InfoSystems excels at guiding customers through the changing storage marketplace, and Permabit’s data reduction technology helps by enabling high performance, high capacity storage at dramatically reduced TCO,” said Scott Skidmore, Permabit VP of Sales. “We are thrilled to welcome InfoSystems to Permabit’s reseller and distributor network and are fully committed to their success.”

 “SANblox allows us to immediately deliver the industry’s highest performing, most scalable and lowest footprint data reduction to our customers with Fibre Channel SAN environments,” said Scott Davis , Vice President, Sales and Marketing, InfoSystems. “Customers who incorporate SANblox in their hybrid, disk and flash storage arrays can immediately increase their storage capacity and reduce their operating costs, with little to no impact on performance and minimal change to their existing environments.”

About InfoSystems, Inc.
InfoSystems serves enterprise and small- to medium-sized businesses in the Southeast. Major areas of expertise encompass data management, hardware, software and communications. InfoSystems’ services are backed by certifications in data storage, virtualization, cloud, server infrastructure, backup and disaster recovery, network security, software development, voice service and unified communications. 
For more information on InfoSystems products and services, please visit www.infosystems.biz. 

About Permabit Permabit pioneers development of data reduction technologies. Our innovative data deduplication, compression and thin provisioning products enable the world’s leading storage OEMs to cut effective cost, accelerate performance, reduce time to market and gain competitive advantage. Just as server virtualization revolutionized the economics of compute, our data reduction technologies are transforming storage economics, today. Permabit is headquartered in Cambridge, Massachusetts with operations in California, Texas, Florida, Korea and Japan. For more information, visit www.permabit.com. For more information on SANblox for Enterprise IT, see SANblox.com
FreeStor is offered as an affordable, easy-to-use option for companies migrating to Telefonica’s Data Vault offerings

MELVILLE, N.Y. — FalconStor Software Inc. (NASDAQ: FALC), a 15-year innovator of software-defined storage solutions, today announced that Telefonica Empresas Chile is leveraging its FreeStor® single, converged, hardware-agnostic data service software platfrom as part of its portfolio of co-location, hosting and tailor-made cloud platform solutions to help businesses boost employee productivity with the collaborative tools needed in today’s Big Data and cloud ecosystems. 

Telefonica is one of the largest telecommunications companies in the world in terms of market capitalization and number of customers. From its consolidated position in the sector, and with fixed telephony and mobile broadband as key areas that support future growth, the company focuses its strategy on securing its leadership in the digital world.  As the company’s first Latin American operations, Telefonica Empresas Chile has become a successful provider of telecommunications services -- broadband, digital TV and voice throughout the country.  As such, it is considered a leader in providing the fiber optic network necessary to help businesses become intelligent enterprises.

With data service needs developing exponentially over the past few years, telecommunications companies like Telefonica Empresas Chile are facing increasing challenges as they see their business shift increasingly from voice to digital.  With a focus on services rather than products, Telefonica is leveraging FreeStor to offer migration, replication and high availability to customers looking to move data safely and securely to its WAN2Cloud data vault.

“FreeStor is a very good solution for us,” said Luis Urzua, Digital Solutions Manager at Telefonica Empresas Chile.  “FreeStor is easy to use and also very affordable for us and our customers.  With FreeStor we are able to offer a converged storage ecosystem with a full suite of services.  This is how Telefonica can help companies become intelligent enterprises, with collaborative tools that boost the creativity of employees through talent empowerment.”

FreeStor's horizontal architecture unlocks a new world of storage opportunities, allowing IT managers, MSPs and CSPs to maximize efficiencies and lower costs  while taking advantage of cloud, hybrid cloud, flash storage and Software-Defined Storage.  A groundbreaking Intelligent Abstraction® approach delivers seamless access and unified data services across entire storage infrastructures without having to invest in new technology, or rip and replace existing platforms. Always-on availability and continuity keep business running while enabling them to move, synchronize and protect data seamlessly across virtual and physical storage platforms. 

“FreeStor helps solutions providers like Telefonica Empresas Chile shorten project timelines, minimize complexities and reduce costs of the data services they provide to their customers,” said Gary Quinn, FalconStor President, and CEO.  “By providing the migration, continuity, recovery and optimization attributes they need to help them focus on the services their customers need, FreeStor is able to provide Telefonica with the greater efficiencies, reduced downtime, lower costs and improved simplicity required to do so.”

About FalconStor
FalconStor® Software, Inc. (NASDAQ: FALC) is a leading software-defined storage company offering a converged data services software platform that is hardware agnostic.  Our open, integrated flagship solution FreeStor® reduces vendor lock-in and gives enterprises the freedom to choose the applications and hardware components that make the best sense for their business.  We empower organizations to modernize their data center with the right performance, in the right location, all while protecting existing investments.  FalconStor’s mission is to maximize data availability and system uptime to ensure nonstop business productivity while simplifying data management to reduce operational costs.  Our award-winning solutions are available and supported worldwide by OEMs as well as leading service providers, system integrators, resellers and FalconStor.  The company is headquartered in Melville, N.Y. with offices throughout Europe and the Asia Pacific region. For more information, visit www.falconstor.com or call 1-866-NOW-FALC (866-669-3252).