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Summer Journal

Volume 27, Issue 3

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Jon Seals

Program paves the way for those looking for the most reliable cloud-based sales and marketing platform in the industry

WOODLAND HILLS, Calif. -- SafeSoft Solutions, a leader in cloud-based sales and marketing productivity solutions for call centers and small to mid-size businesses, announced an aggressive competitive trade-in program today that provides a substantial rebate to customers that switch to SafeSoft.

Nima Hakimi, CEO of SafeSoft Solutions, said, "We are the most reliable vendor in this space, the only one offering true five-nines uptime performance. To prove it, we're prepared to pay double to buy competitive seats from anyone who needs reliability and is ready to switch to the industry performance leader."

The program works on a per-seat basis, and provides a rebate equal to twice the customer's current base seat license fee, as evidenced by a recent bill from a qualified competitor for a substantially comparable product. The rebate is applied over 12 months to the customer's monthly invoice from SafeSoft Solutions.

Specifically, SafeSoft takes the competitor's base per-seat monthly license fee, doubles it, and then divides by twelve to calculate a rebate amount, per-seat, applied to monthly invoices over the course of a year. For example, a customer paying $100 per-seat per-month with a competitor right now would see a 16 percent discount, month-in, month-out, for twelve months, just for switching to SafeSoft.

Customers looking to switch to SafeSoft for unparalleled uptime performance must provide a competitive invoice produced within the last 30 days. The rebate calculation is based only on the base per-seat license fee, excluding local and long distance telecommunications charges, professional development or integration fees, special add-on or any other charges.

Additionally, for customers that sign trade-in contracts with SafeSoft by close-of-business on July 31st, 2013, SafeSoft Solutions will waive any customary initial setup or training fees.

To take advantage of this offer, contact SafeSoft Solutions immediately, using the information below.

About SafeSoft Solutions

SafeSoft provides the most robust predictive dialer and inbound call center software on the market today, wrapped in a rich suite of services to provide a comprehensive solution proven to accelerate sales productivity. Our easy-to-use cloud-based offering is completely customizable to your needs, whatever your industry. Join the growing ranks of sales and marketing professionals in the banking, finance, insurance, debt settlement, travel and other industries who are leveraging SafeSoft for accelerated sales and revenue performance. SafeSoft Solutions is based in Woodland Hills, California.

SingaporeOptelian today unveiled its Intuitive Packet Optical Networking™ solution to address the exploding demand for packet-based service delivery. By virtualizing the underpinning technology and complexity of Layer 0, 1 and 2 infrastructure, Intuitive Packet Optical Networking enables service providers to deploy Ethernet and wavelength services more quickly, accelerating their time to revenue.

“Intuitive Packet Optical Networking combines the advantages of packet networking with WDM, OTN, ROADM and TDM transport, to enable Service-Driven Networking,” said Optelian CEO David Weymouth. “We are changing the game by simplifying provisioning and management of services across these technologies. You provision the network by simply defining services. No Ph.D. required!”

This evolution of Optelian’s portfolio includes enhanced Ethernet service delivery with intuitive SDN-oriented service-centric management. Leveraging MPLS-TP technology, Optelian’s PKX-1640 Packet Networking Card is a 20-port 200 Gb/s state-of-the-art Carrier Ethernet switch. It delivers Ethernet service aggregation and multiplexing, extensive OAM, rapid protection switching and MEF-standardized CE 2.0 services. This builds on Optelian’s widely deployed solutions, such as the MPX-9110 Flexible 100G Platform, OMS-7190 and OMS-2190 platforms.

Optelian is featuring Intuitive Packet Optical Networking and showcasing the PKX-1640 this week at CommunicAsia, Asia’s largest Information Communications and Technology (ICT) event.   

To learn more about Intuitive Packet Optical Networking, visit us at www.optelian.com/intuitivepacketoptical or at CommunicAsia, booth BJ2-06 in the Canada pavilion.


About Optelian
Optelian provides Intuitive Packet Optical Networking™ to deliver next-generation services. Our solutions are enabled by the modular Optelian FLEX Architecture™ to deliver services from access to core, passive to packet and 100M to 100G. Intuitive Packet Optical Networking enables Service-Driven Networking, allowing operators to rapidly deliver services while optimizing network capacity. We enable intuitive service management through a simplified infrastructure that virtualizes network and technology complexity.

With agile design capabilities and North American manufacturing, Optelian can meet custom requirements to suit any network. Combined with professional services to ensure your network is optimally planned and deployed, along with world-class customer support, Optelian delivers the technology and services that enable intuitive next-generation networks. For more information, visit www.optelian.com , and follow us on Twitter @Optelian.

US Department of Defense Found ThermaCELL Repels Mosquitoes

Triple E infected mosquitoes have been reported in Massachusetts as well as West Nile infected mosquitoes in several regional areas throughout the U.S. including Texas and Louisiana. Consumers are concerned and want DEET-free protection with options such as ThermaCELL lanterns and appliances so they do not have to worry about topical chemicals.

ThermaCELL products are the only non-topical repellent option on the market that are this effective, have no odor and work in minutes. ThermaCELL lanterns and appliances can discreetly protect everyone at your family gathering, replacing the need to douse in DEET. Simply turn-on ThermaCELL and watch as a 15x15 foot area is cleared from pesky biting bugs.

With wet weather warnings, ThermaCELL is having a strong season as consumers continue to entertain outdoors despite the intrusion of uninvited guests. Twice recognized by Good Housekeeping as the table top solution for keeping bugs as bay, ThermaCELL is quickly gaining brand recognition in the U.S and in sold in 22 countries nationwide.

How ThermaCELL Works
ThermaCELL area mosquito repellent Lanterns and Hand-Held Appliances are small and portable. The ThermaCELL butane cartridge heats a mat releasing allethrin, an insect repellent that is a synthetic copy of an insecticide found in chrysanthemums. Each mat contains enough repellent for four hours of protection and works in minutes. Each butane cartridge lasts 12 ours.

ThermaCELL, a division of The Schawbel Corporation of Bedford, Massachusetts is a leading innovator of outdoor comfort technology. With a rich 30 year history, ThermaCELL products include award-winning ThermaCELL Mosquito Repellent products to keep bugs at bay and Heated Insoles to keep feet warm during cold weather activities. For more information, visit http://www.thermacell.com or call 866-753-3837.

*Scientific Data available Upon Request

Go ahead and ask CSOs from the nation's largest banks about the myriad distributed denial-of-service (DDoS) attacks they've experienced in recent months. They're not going to tell you anything.

Security execs have never been comfortable talking about these attacks because they don't want to draw more attention to their companies. They worry that offering even the basic details of their defensive strategy will inspire attackers to find the holes.



ACCORDING TO the government's 2013 Information Security Breaches Survey, an unprecedented number of cyber attacks are experienced by UK businesses. A staggering 93% of large organisations (employing 250 or more), and 87% of small businesses (under 50 staff) have fallen victim to cyber crime over the past year. 

While the proportion of large organisations reporting security breaches remains consistent with 2012, 11% more small businesses appear to have suffered third-party hacking. The increasing number of businesses failing to protect their data is a concern, as is the spiralling number of breaches each will experience.

The survey advises 50% more breaches, on average, have occurred. For large businesses, the median figure is 113, for their smaller counterparts it's 17; up from 71 and 11 a year ago. The associated costs are rising too - large companies can expect to pay between £450,000 - £850,000 for their security lapses; smaller companies face a £35,000 - £60,000 bill.



Cloud, cloud, cloud. If you’re in enterprise you probably hear the word ‘cloud’ multiple times every day. Most of the time, it doesn’t really mean much other than a datacenter that isn’t yours, but it does make you feel safe knowing that someone has your data in hand.

Unfortunately, even in the cloud, disaster recovery is still a necessary evil. Cloud companies that host your data still have outages. Things still break. Disasters do happen. Many companies think that the cloud provider will have their data covered, but they don’t stop to think that perhaps it’s better to consider a world where the cloud provider isn’t able to provide a service after a disaster. Not only that, but how does your business keep going when your local data and premises are gone? That’s often not even factored into the disaster recovery plan.



Question: We have employees working in an area of the country that has experienced a lot of natural disasters over the last couple of years; from earthquakes to flooding to snow storms. As a result, we are updating our company's emergency response procedures. We have some employees who are visibly disabled and others who we believe may have some medical disabilities they have not disclosed to the company. Are we legally permitted to ask our employees to disclose their medical information in order for us to assess what if any special emergency response accommodations we need to have at the ready for disabled employees (both those with visible disabilities and those without)?



South Africans have been hard at work for six years and are now putting the finishing touches on the first comprehensive data protection laws, aligned closely with those currently under debate in Europe.

The proposed European laws give online consumers the right to withhold personal information while using websites – which presents a challenge to the businesses who have based their revenue model on garnering exactly this kind of data.

These laws, if introduced in South Africa, could have far reaching implications for both individuals and businesses.

JJ Milner, founder and chief cloud architect at Global Micro, shares his answers to the burning questions about the implications for South Africa.



Computerworld — Internet pioneer Vinton Cerf is concerned that we're at risk of losing much of the data we've been creating in the digital age he helped usher in.

Speaking at the Computerworld Honors awards program earlier this month, the co-designer of the Internet's TCP/IP protocol said he's concerned that digital items we use today -- spreadsheets, documents and scientific data -- will one day be lost, perhaps one day soon.

To support his point, Cerf noted that the Microsoft Office 2011 software on his Macintosh computer can't read a 1997 PowerPoint file. "It doesn't know what it is," he said.



It is essential that all professional firms - however large or small - develop a disaster recovery plan. A disaster such as a flood, fire or computer virus attack can cripple your operations, meaning that your business’ resources could be limited for a significant period of time. During this time, projects can be delayed and the quality of work may suffer, which can lead to strained client relationships.

Without an effective disaster recovery plan in place, a short-term problem can rapidly evolve into a long-term financial disaster for your firm.

In spite of this, few companies take the time to put together an all-encompassing disaster recovery plan. The key is to have a tried and tested plan in place that will stop the disaster causing further issues for your firm. Here are five tips to develop a disaster recovery plan.