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Summer Journal

Volume 27, Issue 3

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Jon Seals

Possibly the most disturbing feature to emerge from the Federation of Small Businesses' (FSB) new cyber security report is that making computer systems secure can be a complex and time consuming process that a lot of small firms can't manage.

Cyber Security and Fraud: the impact on small business, makes it clear that too many companies are falling foul of online crime, with about three in 10 of its 2,667 survey respondents suffering from attacks over the past year, and the average annual cost coming in a just below £4,000.

But there's an acknowledgement that despite a growing awareness of the threats, small firms are not always taking preventative action if it's a complex process.



It is easy to think that your startup is too small or too new to face threats to your data security. But the simple fact is that in the current competitive climate of the biotech industry, when many companies of all sizes are rushing to develop innovations, the security of your data is more important than ever.

The best way to ensure that your data is secure from threats that come from both inside and outside of your company is to partner with an IT provider with expertise in both security and the unique needs of biotech startups. Such a partner can assist you in putting together the right mix of solutions now while thinking of where you company is going in the future so these solutions can be built on and used as your company grows. It is much simpler and cost effective to start with the right mentality around information security then trying to change these systems and procedures while your company is in growth mode. When developing the IT infrastructure for your biotech startup business, be sure that you keep the following security concerns in mind.



To rebuild or not to rebuild?

As recovery slowly begins after deadly tornadoes flattened subdivisions in Moore, Okla., and tore through nearby areas, the complex question has come up again for the disaster-prone region that sits within Tornado Alley.

Moore, a 55,000-resident city south of Oklahoma City, is no stranger to destruction. A 1999 tornado that wreaked havoc upon Moore had winds topping 300 miles per hour, and it was slammed by smaller tornadoes in 1998, 2003 and 2010. But each time, like dozens of other American communities prone to natural disaster, it has rebuilt.

Disaster recovery and urban planning experts say the tendency to rebuild American cities that have experienced tornadoes, hurricanes, earthquakes and flooding -- and are likely to see such trauma again -- can be attributed to a mixture of economics, politics, nationalism and spiritual views that often sets the U.S. apart from other nations.



Many of the small businesses battered by Hurricane Sandy are still waiting for U.S. government assistance, raising concerns among some about Midwest businesses hit by devastating tornadoes.

The U.S. Small Business Administration has approved loans to one out of every four business owners who applied for assistance after Sandy hammered the East Coast in October, according to analysis of data the agency submitted to Congress.

In addition to the low approval rate, which included employers who submitted but eventually withdrew their applications, the agency has been slower to process applications and disburse funds than in the aftermath of hurricanes Ike in 2008 and Irene in 2011. Rep. Nydia M. Velázquez (D-N.Y.) noted the comparison in a letter sent to the U.S. Government Accountability Office asking for further examination of the disaster loan program.



With the growing movement of enterprises to the cloud, it’s more important than ever that service providers demonstrate and prove good security practices to their customers, in good times and in bad. During an incident, how a cloud provider communicates to its customers says a lot about its commitment to security.

Sounds obvious, right? Well, three different times during the past seven months – and once while I was on a panel at the 2012 CSA Congress in Orlando – I’ve learned that it isn’t clear after all. As CSO at Okta, I work closely with our customers and they always ask, “What will you guys do if a breach occurs?”



In a large country with myriad natural threats, some responders are more experienced than others in handling certain types of disasters. Certain phenomena, such as earthquakes and hurricanes, typically don’t happen in some areas of the country.

But with a surge in the number of incidents declared as disasters by FEMA over the last 20 years, it’s become paramount for regions to plan for the unexpected, particularly when it comes to Mother Nature.

In 2011, tornado activity was observed in places that rarely see it, from Northern California to the East Coast and in between, leaving some residents in disbelief that the weather phenomena actually occurred there.



Next month marks the 50th anniversary of the Equal Pay Act, which was signed into law by President John F. Kennedy on June 10, 1963. At the time, women earned about 59 cents for every dollar paid to their male counterparts. To correct this disparity, the law made it illegal for employers to pay women lower wages than men for doing the same job.

Today, the gender pay gap has narrowed, but as we reported in the May issue of Risk Management, it still exists. According to the Bureau of Labor Statistics, in 2011, women were paid 82 cents for every dollar paid to men. While a 23% gain is certainly progress, there is still significant ground to be made up before full equality can be achieved.



Warminster, Pa. — Mail-Gard®, a division of IWCO Direct and one of the nation’s leading providers of critical communication recovery solutions, has increased its capacity for full-color (CMYK) variable data printing with the installation of an Océ JetStream® 2200 at its facility in Warminster, Pa. The printer is also equipped with dynamic magnetic ink character recognition (MICR) printing and perforation capabilities, giving Mail-Gard the flexibility to print a variety of job requirements on demand. The new press unit will be fully operational in June and complements the full-color capabilities currently present at IWCO Direct’s facilities in Chanhassen, Minn.

The JetStream 2200 meets increasing demand for print-to-mail recovery plans that include full-color variable continuous print and multiple finishing requirements. Printing at 500 feet per minute with 600 DPI, Mail-Gard’s JetStream 2200 has dynamic perforation and MICR printing along with in-line tractor-feed hole punch capabilities. These features allow a variety of print applications such as checks, statements, invoices and more, to be printed within the same data stream, significantly reducing the time required to set up and produce print runs with multiple formats.

The demand for full-color continuous printing is on the rise,” explained Jerry Montella, vice president of sales and general manager of Mail-Gard. “The addition of this powerful new printer with variable perf and MICR capabilities increases our flexibility and allows us to meet the growing needs of our customers.”


About Mail-Gard

Mail-Gard, a division of IWCO Direct, is one of the nation's leading providers of print-to-mail continuity and recovery services. With locations in Pennsylvania and Minnesota, Mail-Gard maintains fully-secured and dedicated recovery facilities that support cut sheet, continuous form, duplex, MICR and color printing as well as accumulating, folding and inserting capabilities in conjunction with on-site U.S. postal substations and warehousing. In case of any business interruption – human error, power outage, natural disaster – Mail-Gard can ensure that a company's invoices, statements and other critical documents will reach customers and vendors.

NEWARK, Calif. – Tegile Systems, a leading provider of hybrid storage arrays for virtualized server and virtual desktop environments, today announced that it has opened an office in the United Kingdom, extending the global rollout of its award-winning Zebi™ storage arrays to Europe and beyond. The company has hired former Dell/EqualLogic executive Paul Silver to head the new office as Vice President, Europe Middle East and Africa. 
Silver has a 20-year record as a sales and sales management superstar, consistently over-achieving sales goals for storage, telecommunications and other IT companies. He has established a reputation as a startup specialist who excels in building exceptional sales organizations, developing and executing channel programs and innovative distribution strategies. Silver joins Tegile from desktop virtualization vendor GreenBytes, where he was also Vice President EMEA. He previously held a similar position with EqualLogic and started their business in EMEA until the acquisition by Dell for $1.4 billion and beyond. 
“I could not have hoped to find a more perfect fit than Tegile to build the next sales success story,” said Silver. “With a hugely disruptive product offering at the intersection of solid state storage and virtualization, Tegile’s no-compromise storage technology is poised for an unlimited success in Europe.”
“Our European operation is in very capable hands with Paul Silver coming on board to lead our efforts in Europe and beyond,” said Justin Cheen, Vice President of Sales at Tegile. “It speaks to the excellence of the executive team and the market potential of our Zebi array technology that Tegile was able to attract an executive of Paul’s stature to head our expansion into Europe.”
Tegile has experienced European traction for its hybrid and all flash arrays, with its most recent customer, a large, national Irish airline. The airline has installed a Tegile Zebi HA2800 pure solid state array at its headquarter’s data center where the company is using the Zebi technology as the foundation of their virtual servers, SQL databases and virtual desktop platform. The Zebi array enabled the airline to meet its seemingly incongruous objectives of controlling storage costs while driving storage performance to unprecedented levels.
Tegile Zebi hybrid arrays leverage the performance of SSD and the low cost per terabyte of high capacity disk drives to deliver up to seven times the performance yet require up to 75% less capacity than legacy arrays. Tegile doesn’t simply use SSDs as a tier of storage in Zebi arrays, instead architecting the performance benefits of SSDs throughout the data path, giving every application a performance boost with flash storage.
The Zebi HA2800, all-Flash storage with a hybrid twist, is a multi-protocol, all-flash storage array that can be placed in front of a large pool of Zebi hard disk drives to deliver leading performance while not abandoning the aggressive cost constraints customers operate within. It delivers superior performance and can be augmented with expansion chassis to expand capacity up to 146 raw TB and resolve the $/GB challenge other all-flash arrays cannot address.
Tegile’s new European office is located at 25 Floral Street, Covent Garden,
WC2E 9DS. The office can be reached by phone at +44 (0)2034 020007 and by fax at  +44 (0)2070 318101
About Tegile Systems Tegile Systems is pioneering a new generation of enterprise storage arrays that balance performance, capacity, features and price for virtualization, file services and database applications. With Tegile’s Zebi line of hybrid storage arrays, the company is redefining the traditional approach to storage by providing a family of arrays that is significantly faster than all hard disk-based arrays and significantly less expensive than all solid-state disk-based arrays. Tegile’s patented MASS technology accelerates the Zebi’s performance and enables on-the-fly de-duplication and compression of data so each Zebi has a usable capacity far greater than its raw capacity. Tegile’s award-winning technology solutions enable customers to better address the requirements of server virtualization, virtual desktop integration and database integration than other offerings. Featuring both NAS and SAN connectivity, Tegile arrays are easy-to-use, fully redundant, and highly scalable. They come complete with built-in auto-snapshot, auto-replication, near-instant recovery, onsite or offsite failover, and virtualization management features. Additional information is available at www.tegile.com. Follow Tegile on Twitter @tegile.

Columbus, Ohio – Emerson Network Power, a business of Emerson (NYSE:EMR) and a global leader in maximizing availability, capacity and efficiency of critical infrastructure, today announced two models of the Liebert® NXL uninterruptible power supply (UPS)  earned ENERGY STAR® qualification, the 480V input 800 and 1100 kVA models. The highest-capacity transformer-based UPS in the industry, the Liebert NXL offers the operating efficiency typically found in a transformer-free UPS with the added dependability and fault tolerance the transformer provides. Both qualified models of the Liebert NXL UPS are available for 60 Hz applications across North America.

As part of its larger electrical equipment efficiency improvement program, the Environmental Protection Agency (EPA) instituted its ENERGY STAR for UPS program in late 2012, affecting UPS products rated greater than or equal to 1500 watts. To qualify for the ENERGY STAR certification, the Liebert NXL was subjected to testing by a UPS-specific certification body recognized by the EPA. This certification process examines products based on average power, efficiency and efficiency variation for determination of steady-state, and UPS products meeting the EPA’s requirements use an average of 35 percent less energy than their standard counterparts.

“This ENERGY STAR qualification further supports the fact that the Liebert NXL transformer-based system contributes to the overall efficiency of large capacity data centers,” said David Sonner, vice president, marketing, Emerson Network Power in North America.

Emerson Network Power’s Energy Logic 2.0 attributes seven percent of total energy consumption to the UPS in an unoptimized data center. At a total data center capacity of 3000 kW and electricity costs of $.10 kW/hour, a facility could save approximately $90,000 per year with Liebert NXL units operating in Active Eco-Mode 50 percent of the time. The transformer-based Liebert NXL UPS can significantly reduce those costs by delivering the industry’s best operating efficiency at typical load levels in double-conversion mode with up to 98 percent efficiency when operating in Active Eco-Mode. With the Active Eco-Mode approach, the inverter remains on line in a zero-power state while the system operates on bypass, providing the ability to instantaneously assume the load if the bypass source performs outside accepted limits.

The Liebert APM row-based UPS and 11 models of the Liebert GXT3 rackmount UPS have also earned ENERGY STAR qualification within the last year.

For more information on the Liebert NXL UPS, or other Liebert technologies and services from Emerson Network Power, visit www.Liebert.com.