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Fall Journal

Volume 27, Issue 4

Full Contents Now Available!

Jon Seals

‘How do you eat an elephant’ is the age-old metaphorical business question. ‘One piece at a time’ is the answer. Big problems can be broken down into smaller ones, which can in turn be broken down again, until you get to a level where you can see your way to solutions. Project management and production assembly lines work on the same basis, although the concern is that the whole does not become less than the sum of the parts. In a recent development in IT security and business continuity, a similar divide and conquer strategy uses virtualisation to isolate individual IT activities instead of applying malware detection techniques to a system as a whole.

...

http://www.opscentre.com.au/blog/it-security-and-business-continuity-through-divide-and-conquer-tactics/

WASHINGTON – Today, the U.S. Department of Homeland Security's Federal Emergency Management Agency (FEMA) and AARP announced an agreement that will expand outreach around emergency preparedness for millions of older Americans. FEMA and AARP will work together to provide resources and services for older Americans with respect to disaster mitigation, preparedness, response and recovery operations in the event of natural, man-made or technological disasters.

“This agreement today puts into writing what FEMA and AARP already do in practice,” said FEMA Administrator Craig Fugate. “FEMA and AARP will continue to support communities and individuals to build, sustain and improve our capability to prepare for, protect against, respond to, recover from and mitigate all hazards.”

“We know that natural disasters don’t discriminate by age, income, race, gender or anything else – they affect everyone and everything in their path,” said AARP CEO A. Barry Rand. “We look forward to working with FEMA to educate American families on preparedness and help in recovery when disasters do strike.”

This agreement strengthens the shared responsibility approach to emergency management and will improve access to information to help individuals, families and communities stay safe before, during and after an emergency or disaster. This is an opportunity for FEMA and AARP to collaborate on emergency preparedness communications including social media outreach, training and exercise and evaluation opportunities that will raise awareness and help individuals to take the necessary steps to be prepared for emergencies.

AARP has long been an active educator on emergency preparedness and ready to help when disaster strikes. Through the AARP Foundation, the Create the Good volunteer network, emergency planning toolkits and recovery efforts following recent natural disasters AARP has supported local communities as they prepare for and recover from the devastation caused by natural disasters. As part of this agreement AARP hopes to be a stronger partner with communities, especially those struggling to recover from disaster.

Severe weather does not follow the calendar and now that we are well into hurricane season, we are reminding everyone to Pledge to Prepare. An informed and motivated public will transform the way the nation prepares for and responds to hurricanes and other disasters and will ultimately save more lives and livelihoods.

FEMA's mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards.

AARP is a nonprofit, nonpartisan organization, with a membership of more than 37 million, that helps people turn their goals and dreams into real possibilities, strengthens communities and fights for the issues that matter most to families such as healthcare, employment and income security, retirement planning, affordable utilities and protection from financial abuse. We advocate for individuals in the marketplace by selecting products and services of high quality and value to carry the AARP name as well as help our members obtain discounts on a wide range of products, travel, and services.  A trusted source for lifestyle tips, news and educational information, AARP produces AARP The Magazine, the world's largest circulation magazine; AARP Bulletin; www.AARP.org; AARP TV & Radio; AARP Books; and AARP en Español, a Spanish-language website addressing the interests and needs of Hispanics. AARP does not endorse candidates for public office or make contributions to political campaigns or candidates.  The AARP Foundation is an affiliated charity that provides security, protection, and empowerment to older persons in need with support from thousands of volunteers, donors, and sponsors. AARP has staffed offices in all 50 states, the District of Columbia, Puerto Rico, and the U.S. Virgin Islands. Learn more at www.aarp.org.

According to SMB Group’s 2013 Top 10 SMB Technology Market Predictions, this is the year that small to midsize businesses get serious about their social media efforts. The group’s study shows that 58 percent of SMBs used social media in 2012, but only 28 percent of them were putting a strategic plan into place. Although social media is a fairly new concept, its use requires just as much planning and attention as any other marketing campaign in order for it to be deemed successful.

All the posts and tweets and pins may seem foreign to those who are used to traditional marketing lingo, so learning which social media platforms to use and how to use them is key to an effective social media campaign.

...

http://www.itbusinessedge.com/blogs/smb-tech/smbs-must-learn-the-right-platform-to-earn-social-media-success.html

It seems that everyone is using cloud storage these days. Even enterprise managers who say they aren’t on the cloud yet probably are—they just don’t know it. So at this point, the question is not whether to use cloud storage, but how best to integrate it into the overarching enterprise infrastructure.

Ideally, this integration will come about through the transformation of internal IT infrastructure from current silo-laden architectures to a diverse hybrid cloud. But that process will not happen overnight, and the technology to produce such a flattened, infinitely scalable data environment is not quite out of the lab yet.

In the meantime, then, what is the enterprise to do? First off, says Widen Enterprises’ Matthew Gonnering, recognize that cloud integration is already taking place on the software level, particularly as the workforce becomes more mobile. Smartphones in particular lack the storage capacity to meet personal needs, let alone professional ones, so many apps come with built-in links to Dropbox, Google Drive and other such services where data can be stored, shared and synced outside the enterprise firewall. Rather than pull up the drawbridge when it comes to external storage, enterprises would be wiser to embrace the trend by working with software developers and cloud providers to devise the proper APIs and other tools needed to keep cloud data safe, secure and available.

...

http://www.itbusinessedge.com/blogs/infrastructure/enterprise-cloud-storage-integration-time-to-go-with-the-flow.html

By Roberto L. Hylton, Senior Law Enforcement Advisor

If you have ever had the chance to speak with Administrator Fugate or listen to him discuss the role of first responders in disasters… you will know he views their work with a revered appreciation.  They are an intricate part of the emergency/disaster response team.  As a former Police Chief, I can attest to their hard work and dedication and agree whole heartedly with Administrator Fugate.

In my 30 year career I have witnessed heroic efforts by my officers and colleagues, including during times of disasters.  While serving Prince George’s County, we responded to 9/11, Hurricane Isabel, snowstorms, and multiple tornadoes.  Specifically, I recall one of the tornadoes that impacted my county.  An EF-3 tornado impacted the nearby college campus and devastated neighborhoods and infrastructure.  Emergency services were stretched to the max.  Our officers worked relentless hours, 48 hours straight in some cases, setting up and supporting emergency response and rescue operations.  The scene was chaotic with debris and terrified college students, but the right training helped officers maintain public safety and conduct lifesaving missions.

Over the last two years I have had the distinct privilege of sharing the Administrator’s views with the law enforcement community and recently, he reflected on Law Enforcement’s Role in Responding to Disasters in an article in Police Chief Magazine:

We ask a tremendous amount of our first responders during disasters and emergencies. They are the first line of defense; they are the first helping hand extended to survivors. Every police officer knows emergencies can happen without notice. Our ability to respond to and recover from disasters is directly influenced by how well prepared our first responders are and how well we all work together as a team before, during, and after a crisis. 
The role of law enforcement in responding to a disaster is very similar to the day-to-day role of public safety and supporting the community. In preparing for a disaster, police officers trust in their training and capitalize on their knowledge of a community. Exercises portraying the situations (large- and small-scale events) help better prepare officers and allow them to fully understand the resources needed for each event and apply that information to each community’s needs. Law enforcement officials know their communities best and interact with residents on a daily basis. This knowledge gives them the ability to provide valuable situational awareness to response and recovery groups coming in to help. For example, where will there be language barriers? Does the community have unique challenges? Law enforcement can help communicate this information to the emergency management team and can offer support to other members of the team by simply being a presence in the neighborhoods.
During a disaster, police officers play a key role in many operations including: search and rescue, evacuations, door-to-door checks, and maintaining overall public safety within the community. These are critical actions that support not only their own communities but neighboring towns as well. 

As the Administrator explained in the article, the law enforcement community has two vital roles in responding to disasters:

  • As first responders during times of crisis, and
  • Providing for the safety and security of the community. 

Responding to disasters is a shared responsibility, and those in law enforcement are aware that emergency management planning is for all hazards and that it takes a team effort to keep our communities safe.  I’m proud to represent the law enforcement community at FEMA as we continue to strengthen the coordination among the entire emergency management team.

Editor’s Note: Police Chief Magazine is a publication from the International Association of Chiefs of Police and serves as the professional voice of law enforcement and supports programs and research, as well as training and other professional services for the law enforcement community.

http://blog.fema.gov/2013/08/law-enforcements-role-in-responding-to.html

Company sets unprecedented performance, capacity and price milestones
SAN JOSE, Calif. – Skyera Inc., founded by an executive and engineering team with unsurpassed backgrounds in NAND Flash, enterprise storage and networking arenas, today announced the skyEagle™ Series, the first all-Flash enterprise storage arrays with the reliability, performance and capacity to handle mission critical data center applications below the price per gigabyte of legacy disk-based arrays.
Based on Skyera’s third-generation solid-state platform, the skyEagle series builds on the breakthrough innovations introduced last year in the skyHawk™ array, adding active/active controllers for high availability, synchronous/asynchronous replication, fully converged networks, protocols, and storage, and an unprecedented half petabyte (500 terabytes) capacity in a 1u form factor—more than 2.5 Petabytes after compression and deduplication. In addition, performance had been improved up to an industry-leading 5M IOPS. By leveraging the high density of the Most Advanced 1y/1z NAND (MAN) Flash chips, combined with its proprietary high-performance Flash controller and hardware accelerated services, Skyera has boosted the capacity and performance of skyEagle by a factor of 10 over the market-leading skyHawk array in just one year. Skyera has also set a list price for the read-optimized half petabyte (500 TB) skyEagle storage system of $1.99 per GB, or $.49 per GB with data reduction technologies.
The skyEagle series offers 16 interchangeable 16Gb Fibre Channel and 10Gb Ethernet ports supporting a mix of Fibre Channel and iSCSI block-based SAN protocols, as well as an option for 96 lanes of PCIe connectivity. Support for NFS and SMB makes skyEagle a truly converged enterprise storage solution.
“Big data and analytics; public, private and hybrid cloud infrastructures; and virtualized environments demand highly-available storage but that is only one piece of the storage infrastructure,” said Radoslav Danilak, CEO of Skyera. “With the introduction of skyEagle, Skyera has created a next-generation all-Flash platform with an optimal balance of storage availability, usable Flash capacity performance and enterprise-class durability.” “skyHawk’s introduction last year put us in a class by ourselves in regards to capacity and performance,” said Frankie Roohparvar, COO of Skyera. “We felt that our only competition was us, and now we have disrupted ourselves not by a factor of 2 over 18 months in accordance with Moore’s law, but by over 10 times the performance and capacity in just 12 months.”
Skyera’s innovations in Flash controller design and adaptive read-write techniques make the company the only enterprise Flash array supplier capable of utilizing MAN Flash chips, bringing a huge capacity boost to skyEagle without the penalties commonly associated with these chips. As NAND Flash geometries shrink below 20nm with the newest products, the durability and performance of the media are reduced below the standards demanded for enterprise data center environments. However, Skyera’s 100x life amplification technology eliminates those issues.

In addition, Skyera is working closely with the top Flash vendors to tune the performance and durability characteristics of the MLC media so that media is optimized for the skyEagle platform. The result is that Skyera is able to leverage the economy of MAN Flash with unprecedented capacity while producing enterprise-class durability and performance at a price point that is moving below hard-disk based systems. Shipments of initial products in the skyEagle series will commence in the first half of 2014.
Follow Skyera http://www.twitter.com/skyerainc http://www.facebook.com/skyerainc http://www.youtube.com/skyerainc About Skyera Skyera Inc. is a disruptive provider of enterprise solid-state storage systems designed to enable a large class of applications with extraordinarily high performance, exceptionally lower power consumption and cost effectiveness relative to existing enterprise storage systems. Founded by the executives who previously developed the world’s most-advanced flash memory controller, Skyera is backed by key technology and financial partnerships designed to position it at the forefront of the hyper growth in the solid-state storage sector. The company was chosen by Flash Memory Summit as a Best of Show award winner for 2012 in the category of Most Innovative Flash Memory Enterprise Business Application. For more information about the company, visit skyera.com.

TEMECULA, Calif. – Wisconsin’s Douglas County Emergency Management Agency has once again selected Cassidian Communications’ technologies to enhance its Next Generation 9-1-1 (NG9-1-1) capabilities. The public safety operation has selected Cassidian Communications’ new, VESTA®/Sentinel® 4 NG9-1-1 call taking system to support emergency response by local law enforcement, fire and EMS. Additionally, the agency will deploy Cassidian Communications’ Aurora® Management Information System (MIS) for 9-1-1 call center reporting and subscribe to the company’s comprehensive Managed Services, including real-time monitoring and response.

NG9-1-1 is an initiative focused on updating the 9-1-1 service infrastructure in the United States and Canada to improve public emergency communications by leveraging emerging technologies in voice, text and video communications.

A Cassidian Communications customer since 2003, Douglas County Emergency Management averages 109,000 9-1-1 and administrative calls annually, and serves a population of more than 44,000 people. Agency officials point to system reliability, flexibility and ease-of-use as key factors in its decision to move from its existing VESTA® Pallas 9-1-1 call taking system to the new, VESTA/Sentinel 4 system.

 

“Over the years, we have found Cassidian Communications’ VESTA Pallas system used in our emergency communications center to be very dependable,” said Keith Kesler, director of Douglas County Emergency Management. “The design of the new VESTA/Sentinel 4 system fits well with our operational model and gives our call takers a familiar, user-friendly interface, shortening the learning curve. It also puts us well down the path of NG9-1-1 by accommodating future capabilities like text to 9-1-1.”

 

Located on the shores of Lake Superior, Douglas County Emergency Management knows how fast the weather can turn and the importance of redundancy and geo-diversification for 9-1-1 call-taking. “With the VESTA/Sentinel 4 system, we can offload calls to other locations going forward, improving the survivability and reliability of our own 9-1-1 service,” said Kesler. “This capability was another key factor in our decision to remain with Cassidian Communications and implement the new 9-1-1 call taking system.”

 

At the heart of the VESTA/Sentinel 4 system is a highly configurable desktop user interface engineered to give 9-1-1 call takers an intuitive user experience. The system also accommodates roles-based login with multiple layouts and workflows. An advanced dial directory provides superior contact management and dialing control.

 

The VESTA/Sentinel 4 system is a primary building block within the integrated multimedia geospatial platform, which is currently under rapid development by Cassidian Communications. This comprehensive public safety communications system encompasses call routing and call processing, mapping, MIS and analytics, emergency notification, P25 land mobile radio and LTE, and crucial managed services such as real-time monitoring and response.

 

“With the addition of the VESTA/Sentinel 4 system, Douglas County Emergency Management is well on its path toward the future of public safety communications,” said Mike Pavick, vice president of sales for Cassidian Communications. “We are honored to have our NG9-1-1 call taking equipment reside in their center and our technical team supporting their efforts every step of the way.”

 

About Cassidian Communications (www.CassidianCommunications.com)

Cassidian Communications, an EADS North America company, is a global leader and trusted source for mission-critical communications technologies, including NG9-1-1 call taking systems, emergency notification solutions and services, and P25 land mobile radio networks and LTE. For over four decades, Cassidian Communications has upheld its promise to keep people connected when it matters most, consistently designing solutions with an open mind and creating smarter, more effective ways to ensure communities are safe. For Cassidian Communications, CRITICAL MATTERS™. The company is headquartered in Temecula, Calif., with facilities located in Richardson, Texas, Franklin, Tenn. and Gatineau, Quebec.

 

About EADS North America (www.eadsnorthamerica.com)

EADS North America is the U.S.-based operation of EADS, a global leader in aerospace, defense, and related services. EADS contributes more than $14 billion to the U.S. economy annually and supports over 225,000 American jobs through its network of suppliers. EADS North America, headquartered in Herndon, Va., offers a broad array of advanced solutions to meet U.S. military and commercial requirements, including fixed- and rotary-wing aircraft, homeland security systems, public safety communications, defense electronics and avionics, and threat detection systems.

 

Implementing ISO 22301, 22313, 22320, 22398, 27031, 31000, 19011 & 17022 Includes BCI's 2013 Good Practice Guidelines
 
Looking for a course that is based on international standards?
 
Looking for templates and examples on how to develop a Business Continuity Management System that meets the requirements of the standards? 
 
Do you like to have fun (and maybe even laugh out loud!) when you learn?
Then BCM 2000: Essentials of Business Continuity Management is the course for you!  Download the Brochure 

Course Description 
BCM 2000: Essentials of Business Continuity Management provides you with knowledge to develop a standards-based, auditable, and actionable business continuity program for your organization.
This course is the critical starting point to developing a program that can be certified ISO 22301. It is comprised of 10 individual modules that can be taken as a series or in combination over time.

Essentials of Business Continuity Management provides the foundation necessary for new or current professionals interested in either developing a career in Business Continuity Management, seeking certification, or for those professionals responsible
for developing a business continuity program for their organization.

It is designed to expose the participant to all aspects of a holistic BCM program and to be a solid "how to"guide for building a business continuity program for all types of organizations.


Student activities are included throughout the course and are designed as knowledge checks to reinforce lesson materials and to provide attendees with hands-on activities that will enable them to become familiar with and apply these principles in their jobs.

Delivery Structure
Essentials of BCM is offered as an elearning course that includes the following elements: Download the Brochure
  • Voice over ppts teaching online
  • pdf's of the course book
  • Templates of how to implement the requirements of the standards (sample policies, reports, etc.)
  • Multi-media that is relevant & fun!
  • BCI's 2013 Good Practice Guidelines 
  • Case study
  • Open for Business Toolkit
  • Course review activities to evaluate for comprehension
  • Practice exam questions (for DRII's Qualifying Exam)
  • Online essay for CEU credit  
  • Email access to a qualified expert for questions
  • Online CORS in BCM Certification Exam included in course fee 
Certification Requirements
Successful completion of the BCM 2000 series with a passing grade on the online CORS in BCM exam completes the educational component for certification as a Certified Organizational Resilience
Specialist (CORS) in BCM.

In addition to preparing you for ICOR's certification, it prepares the participant for the DRII Qualifying Exam necessary for certification as a business continuity planner from DRI International (DRII) and contributes to the educational component necessary for certification by the Business Continuity Institute (BCI).
With ISO 22301 as an international standard allowing companies to demonstrate their ability to cope with major threats; as well as provide a management systems approach to business continuity management, this course provides you with what you need to
develop a program that complies with these certification standards.

Register Here

And if you have questions, don't hesitate to call or send an email.
Sincerely,
Lynnda Nelson, President
The International Consortium for Organizational Resilience
866.765.8321 US/Canada  +1630.705.0910 International Calls

BOSTON -- The Warren Group, New England's premier collector of public record data on real estate sales, financing and ownership, has added a new building permit database to its robust data suite.

The building permit database covers all of Massachusetts and includes information such as contractors' name, address and telephone number, estimated valuation of construction work and the type of work being performed, date issued and permit number. Data from Connecticut, Rhode Island, Southern New Hampshire and Southern Maine is expected to be released later this year.

Information abstracted from building permits is available in the form of annual marketing list subscriptions.  Subscribers will receive weekly emails with the latest building permits in Excel format by county.  For larger companies looking to load building permit data into their propriety database, data licensing agreements are available. The data is also being made available to licensing clients for research and/or own use to augment their data files.

"For more than 140 years, our data has empowered industry professionals with information to grow their businesses. The addition of building permit data will enable small businesses, industry leaders and policy makers to continue to make informed decisions," said Timothy M. Warren Jr., CEO of The Warren Group. "We're excited to provide more information to realtors, appraisers, insurance companies, lenders and the construction trade. Plus, it further strengthens our relationships with town building departments in our coverage area."

The Warren Group offers a range of real estate products, information services and printed publications, including the weekly newspapers Banker & Tradesman and The Commercial Record. The company also presents and organizes trade shows and events for a variety of industries, including bankers, mortgage brokers, credit unions and lawyers. Based in Boston, the company was established in 1872 and is now in its fourth generation of family ownership and management.

To learn more about building permits, contact Mary Suter, director of sales, information solutions at 617-896-5392.

For more information about The Warren Group, visit www.thewarrengroup.com.

Wicked-Fast AssuredSAN 4000 Series RAID Array Meets the Rigorous Performance Demands of Oil & Gas Applications and Helps Dot Hill Expand Footprint in Key Vertical Market

 

LONGMONT, Colo. – Dot Hill Systems Corp. (Nasdaq: HILL), a leading provider of SAN storage solutions, today announced it has signed an agreement with CGG, a fully integrated geoscience company serving the global oil & gas industry. Dot Hill’s AssuredSAN 4000 Series storage systems will be implemented in CGG’s subsurface imaging centers and have been selected as part of the company’s reference architecture. The Dot Hill AssuredSAN 4000 Series will house geophysical data that CGG uses to develop models to help its oil & gas customers locate oil reserves.

With a total workforce of over 9,800 in more than 70  locations worldwide, CGG is a fully-integrated geoscience company providing leading geological, geophysical and reservoir capabilities to its broad base of customers, primarily from the global oil and gas industry. Through its three complementary business divisions of Equipment, Acquisition and Geology, and Geophysics & Reservoir (GGR), CGG brings value across all aspects of natural resource exploration and exploitation. 

“Our collaboration with CGG expands Dot Hill’s growing footprint in the oil & gas space,” said Garrett Wein, vice president of OEM sales, Dot Hill. “This is a key strategic vertical market for Dot Hill due to expanding opportunities in both domestic and overseas energy exploration which will drive significant growth in the demand for storage. Customers such as CGG require storage solutions capable of delivering both fast random I/O and sequential I/O for different imaging steps. The AssuredSAN 4000 Series was tested extensively for use with CGG’s seismic information acquisition and analysis computing systems and delivered exceptional results. Featuring 99.999 percent availability and scalability to hundreds of terabytes, the AssuredSAN 4000 Series is an excellent fit for oil & gas applications.”

The newest member of the AssuredSAN family, the 4000 Series, sets a new Dot Hill performance standard. Designed with a powerful processor, these systems provide accelerated performance for sequential workloads, making them ideal solutions across vertical markets such as oil & gas, telecommunications, media and entertainment, big data analytics and digital imaging.

“With more than 80 years of experience, CGG strives to be the geoscience partner of choice and we are always looking for better ways to help our customers optimize the discovery and development of natural resources,” said Laurent Clerc, Vice President, Subsurface Imaging, CGG. “We selected the Dot Hill AssuredSAN 4000 Series as part of our reference architecture because of its impressive randomized streaming performance. In our tests, the AssuredSAN 4000 Series streamed up to 128 randomized, simultaneous streams of seismic data, which helps us to achieve faster results for our customers.”

 

AssuredSAN Storage — Wicked-Fast Performance

The Dot Hill AssuredSAN storage portfolio offers up to 384 terabytes of capacity in a single system, great ease-of-use and up to 99.999 percent availability. The AssuredSAN 4000 Series features the latest storage networking technologies such as 8Gb Fibre Channel and 6Gb SAS. The 4000 Series supports 5200 MB/s sequential reads, and 3000 MB/s sequential writes, ideal for demanding storage applications.

 

AssuredSAN solutions feature a number of eco-friendly enhancements such as drive spin-down capability and 595-watt 80 PLUS-rated (greater than 80 percent energy efficiency) power supplies for reduced operating costs. Additionally, AssuredSAN arrays also feature Dot Hill's patented EcoStor™ "green" battery-free alternative for cache memory, which leverages a combination of super capacitors and flash memory that outlasts traditional batteries nearly fivefold. Business benefits include lower maintenance and disposal costs and reduced server and application down time due to scheduled battery replacement and maintenance.


About Dot Hill

Leveraging its proprietary Assured family of storage solutions, Dot Hill solves many of today’s most challenging storage problems – helping IT to improve performance, increase availability, simplify operations, and reduce costs. Dot Hill’s solutions combine breakthrough software with the industry’s most flexible and extensive hardware platform and automated management to deliver best-in-class solutions. Headquartered in Longmont, Colo., Dot Hill has offices and/or representatives in China, Germany, India, Japan, Singapore, the United Kingdom, and the United States.

For more information, visit us at www.dothill.com.