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Winter Journal

Volume 29, Issue 1

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Jon Seals

(TNS) — Philadelphia’s security preparations for Pope Francis’ 48-hour visit have been going on for more than a year. For Ignazio Marino, mayor of Rome, papal security is an everyday issue.

“It’s pretty tough because the pope is a terrific person, he attracts millions of people, so traffic and security is a huge, huge issue — particularly in these days and time with possibility of terroristic attacks, we are always concerned,” Marino said Thursday outside his office in Rome.

The final day of the Philadelphia delegation’s trip to Rome focused largely on getting input from Roman and Vatican City authorities on security and infrastructure for large-scale events featuring the pope. A separate news conference discussed the programming for the World Meeting of Families.



Information overload. Big data. Social media. Mobile computing. Bring-your-own-device policies. Cloud computing. New technologies. Records and information management continues to struggle with fundamental and, to a degree, existential challenges. The challenges to records and information management created by today’s technology are unprecedented and ever changing. Executives responsible for ethics and compliance must now address growing complexities in the management of records and information within their organizations. They must identify and implement new tools and techniques to match the challenges of today and the future while creating a culture of compliance in the records and information management sphere that aligns with the needs of 21st century business.

The Definition of a Record Is Changing: Records Are Created and Stored Differently

The vast majority of today’s business is fueled by, and conducted using, technology. Business records are almost exclusively becoming electronic and are generated by a wide variety of ever-changing devices, systems and applications. Records managers who have historically employed retention schedules to detail appropriate retention periods and records disposition actions are faced with adjusting their thinking to accommodate new and different types of records. The volume of data and the proliferation of that data across many platforms, repositories and devices makes capturing, preserving, managing and eventually disposing of records exceedingly difficult.



Recovery is the least understood (and least studied) part of the emergency management cycle with little systematic information about tracking progress geographically and over an extended time. Unfortunately, once the disaster field offices close in local communities, recovery activity wanes. For hard-hit communities, recovery is a long-term process of rebuilding lives, livelihoods and the sense of place that once characterized the community. Recovery takes months to years in some places and decades for other communities.

Hurricanes Katrina and Sandy afforded an opportunity to conduct a natural experiment to compare recovery from two different storms and their effects on two different locales: coastal New Jersey in the case of Sandy and coastal Mississippi for Katrina. While the storms were different in magnitudes and timing, each resulted in significant storm surge impacts affecting a large section of the coastline. For New Jersey, storm surge flooding occurred from Upper New York Bay south to Delaware Bay, ranging between eight feet at Sandy Hook to four feet in Downe Township. The entire Mississippi coastline was affected with storm surges ranging from 28 feet nearest to Katrina’s track close to the border with Louisiana and Bay St. Louis to 17 feet farther to the east in Pascagoula.



TEMECULA, Calif. – Today, Airbus DS Communications, an entity of Airbus Defense and Space, is introducing multiple new products and upgrades within its suite of VESTAâ 9-1-1 solutions. The release includes the launch of the VESTA® SMS solution, the company’s text-to-9-1-1 platform, an entirely new VESTA™ Map solution, and significant upgrades to the VESTA™ Analytics solution. Each delivers leading edge technology to strengthen and advance public safety communications for communities of all sizes.


“Airbus DS Communications works tirelessly to meet and exceed the evolving needs of public safety officials and communities. This has never been more evident than in the release of this collection of upgrades to the VESTA 9-1-1 family of products,” said Bob Freinberg, CEO of Airbus DS Communications. “I am particularly excited to announce our new SMS offering which places text-to-9-1-1 capability inside our VESTA 9-1-1 solution, giving agencies the ability to easily address text calls. This is what our customers have been asking for.”

The VESTA SMS solution is based on the NENA i3 specification and supports interfacing Text Control Center (TCC) service providers as outlined in the Joint Alliance for Telecommunications Industry Solutions (ATIS) and the Telecommunications Industry Association (TIA) J-STD-110 specification.

It provides emergency call taking centers critical capabilities to tackle the new job of managing SMS (Short Message Service) calls. For example, call takers have the ability to simultaneously manage an SMS session and a voice call from the same caller should that caller wish to switch to SMS or utilize it as a supplemental communications method. Additionally, call takers can manage multiple active SMS sessions and have the flexibility to transfer a session, including the entire conversation and location information, to another public safety answering point (PSAP) within the agency.

The VESTA SMS solution also supports location display on the existing mapping solutions, VESTA™ Locate and VESTA Map.

Brazos Valley Council of Governments in Southeast Texas is one of the beta test sites for the VESTA SMS and VESTA Analytics solutions, and was the first public safety agency in the nation to deliver a native text-to-9-1-1 message through call answering equipment, not a third party texting or messaging application.


“Being the first agency in the U.S. to complete a native text-to-9-1-1 call is a major step forward and will greatly improve our ability to protect our communities,” said Anita Pitt, 911 Program Manager for Brazos Valley Council of Governments. “Our call takers are impressed with the ease of use of the SMS functionality and how naturally it fits into the classic call taking process. The integration of SMS into the VESTA Analytics system is a boon from a management standpoint and allows us to take a deeper, more critical look at all aspects of the call center, including SMS calls for assistance.”


The latest version of the VESTA 9-1-1 solution, in addition to the SMS integration, offers many other new functionalities such as support for nearly triple the number of Enhanced IP phones.

The VESTA Analytics solution received a significant update that increases its flexibility and functionality. Notably, it now offers full-featured reporting for text-to-9-1-1 calls, which can be incorporated alongside voice call data. This secure, browser-based application for easy access and maintenance now supports Internet Explorer 10 for improved security and reliability.

The latest version also addresses the growing need for more advanced data mining and pre-calculates many 9-1-1 key performance indicators (KPIs). It also includes a built-in Scenario Management System that allows users to create and save their own associations regarding incident reconstruction, organization, searching and archiving.


Indio Police Department in Southern California beta tested both the VESTA Analytics and the VESTA Map solutions and has been a longtime Airbus DS Communications 9-1-1 customer.


“The capabilities of these solutions, in addition to the work and data flow that exists between them, have already been transformative in our call center,” said Lori Brown, Communications Unit and 911 Supervisor for Indio Police Department. “The VESTA Map solution provides an incredible level of location accuracy and insight into dynamics on the scene—from road closures to the likely drift of hazardous gases. This information just flows into the VESTA 9-1-1 system to be relayed to first responders.”


“The new VESTA Analytics solution provides a level of detail, across the whole 9-1-1 platform, that has the potential to transform how managers assess and administer their call center,” added Brown.


The VESTA Map solution is entirely new and offers users a real-time mapping built on Esri’s ArcGIS for Server, an advanced Geographic Information System (GIS) technology. The solution can support regional or statewide 9-1-1 systems via an Emergency Services IP Network (ESInet) so public safety providers can share resources and save costs.


Within public safety answering points, the solution provides call takers robust and easy search options, along with integrated Hazmat functionality including Areal Locations of Hazardous Atmospheres (ALOHA) footprint files and Emergency Guidebook data. Both can lessen the time it takes for first responders to safely address the situation at the scene.


“Each new and updated component of the VESTA 9-1-1 family upholds the promise at the home of VESTA—to create smarter ways to keep all our communities safe,” said Freinberg.

For more information, visit Airbus-DSComm.com.

About Airbus Defence and Space

Airbus Defence and Space is a division of Airbus Group formed by combining the business activities of Cassidian, Astrium and Airbus Military. The new division is Europe’s number one defense and space enterprise, the second largest space business worldwide and among the top ten global defense enterprises. It employs more than 38,000 employees generating revenues of approximately €13 billion per year.

Airbus DS Communications, an Airbus Defense and Space Holdings, Inc. company, is a global leader and trusted source for mission-critical communications technologies. The VESTA® product suite provides Next Generation 9-1-1 call processing systems, land mobile radio solutions and emergency notification applications, keeping people connected when it matters most.

CHICAGO – CNA recently issued two new reports that examine the growing prescription opioid abuse epidemic and its effect on the U.S. workforce, focusing on the construction and manufacturing industries, which are particularly at risk for such abuse. Construction: Prescription Opioid Abuse and Manufacturing: Prescription Opioid Abuse use CNA claim data to provide risk management strategies to address this issue.

"The opioid abuse epidemic is taking a toll on many aspects of the U.S. economy, including businesses' workers' compensation losses," said Bill Boyd, senior vice president, Risk Control. "The delay of returning injured employees to work can affect operations and, therefore, negatively impact a company's bottom line. Opioid abuse is a real and emerging risk for businesses to consider, and through these Risk Outlooks, I hope our customers will learn solutions to avoid return-to-work pitfalls."

An estimated 15.1 and 6.5 percent of construction and manufacturing workers, respectively, have engaged in illicit drug use. CNA claim data analyzes the industry averages against potential opioid abusers and post-accident spend.

"By partnering with leading construction and manufacturing associations, we have seen increased concern about prescription opioid abuse, as well as how it increases worker injuries and businesses' losses," said John Tatum, senior vice president, Middle Market. "Many of these associations are developing programs to educate their members about the issue in order to provide the tools, training and resources they need to address opioid abuse in their own workplaces."

The first Risk Outlook, Impacts of the Great Recession, was published in 2014 and analyzed claim data to help construction contractors understand the risks their businesses have been exposed to because of the Great Recession. CNA will continue to release Risk Outlooks on emerging topics for its key customer segments on a rolling basis.

Risk Outlook is a publication of CNA Risk Control, Claim and Actuary. For more information, please contact Brandon Davis at 312-822-5167 or Brandon.Davis@cna.com. To access the studies, visit Construction: Prescription Opioid Abuse or Manufacturing: Prescription Opioid Abuse.

Serving businesses and professionals since 1897, CNA is the country's eighth largest commercial insurance writer and the 13th largest property and casualty company. CNA's insurance products include standard commercial lines, specialty lines, surety, marine and other property and casualty coverages. CNA's services include risk management, information services, underwriting, risk control and claims administration. For more information, please visit CNA at www.cna.com. "CNA" is a service mark registered by CNA Financial Corporation with the United States Patent and Trademark Office. Certain CNA Financial Corporation subsidiaries use the "CNA" service mark in connection with insurance underwriting and claims activities.

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LONDON, UK WP Engine, a leading SaaS content management platform for websites and applications built on WordPress, today announced WP Engine Automated Migration solution, a new solution that enables simple and seamless migrations of WordPress websites to WP Engine's managed WordPress hosting platform.


WP Engine Automated Migration, available now as a plugin, is an accurate, fast and easy to use solution designed to dramatically reduce the cost and complexity involved in website migrations. Once installed, the tool cuts out the most technical steps it typically takes to fully migrate a site to WP Engine--the time it takes to complete a migration can be as little as 30 minutes.


For the next 48 hours, WP Engine is offering WP Engine Automated Migration for free to new customers who sign up for an annual WP Engine Personal, Professional, or Business plan.


WP Engine Automated Migration creates less work for developers and for marketers. It is a powerful migration solution free from the technical overhead migrations often require. The tool reduces the costs typically associated with a full site migration and eliminates the need to pay an additional vendor to move your site from one platform to another.  


Tyler Johnson, a Web Developer from Liberty Alliance, is an early adopter of WP Engine Automated Migration, and has tested it as part of an initial roll-out: "I'm truly impressed! I installed the plugin on a site for a new client which was not on WP Engine. I entered the SFTP info for the install and clicked ‘Go' in the plugin. It was as simple as that. In the morning I arrived at my computer to find everything transferred flawlessly to WP Engine."


Jason Cohen, Founder, WP Engine: "At WP Engine, we keep the customer at the forefront of everything we do. We are constantly innovating and building new tools to make our customers' lives easier. It's great to hear that developers and marketers are as excited as we are about our new Automated Migration solution. Migrating sites from one platform to another has previously been an expensive and lengthy process, so we're looking forward to helping more businesses move across to our platform quickly and easily."


To find out more, and to sign up for WP Engine and enjoy a free, automated migration to our WordPress hosting platform, visit the WP Engine blog.

About WP Engine:
WP Engine is a leading SaaS content management platform for websites and applications built on WordPress. The company powers thousands of websites and apps built on the WordPress platform delivering a fast, reliable, secure web experience. All levels of users including bloggers, marketers, SMB, and large corporations rely on WP Engine's platform to keep their websites up and running. The company's exceptional customer service team specialises in quickly solving technical problems and creating a world-class customer experience, ensuring that each user's WordPress site continues to perform at its full potential. Founded in 2010, WP Engine is headquartered in Austin, Texas, and has offices in San Francisco, California, San Antonio, Texas, and London, England.

IT Solutions Provider Opens Additional Market Opportunities With Its New Hybrid SAN Storage Arrays Based on Dot Hill AssuredSAN 4000 Series and RealStor Storage Operating System


LONGMONT, Colo. – Dot Hill Systems Corp. (Nasdaq:HILL), a trusted supplier of innovative enterprise-class storage systems, today announced it has expanded its OEM agreement with Wortmann AG, a German-based IT solutions provider. Wortmann is increasing its market opportunities with TERRA® SAN hybrid storage systems based on Dot Hill's AssuredSAN® 4000 Series arrays and RealStor™ next-generation real-time storage operating system.

Wortmann's success is founded on the evaluation, development and integration of cost-effective IT solutions covering mobile, desktop, server, storage and display technologies through the company's long established TERRA brand portfolio. With more than 24 years of experience, Wortmann is one of the leading IT companies in Germany with subsidiaries in Austria, Switzerland, France, The Netherlands and Asia.

"Building on our long-standing relationship with Dot Hill and the success of our highly reliable AssuredSAN 3000-based arrays for the small to medium sized datacenter, Wortmann now has the opportunity to reach new customer segments with our latest TERRA SAN hybrid storage solutions," said Thomas Elsing, senior consultant, Wortmann. "Dot Hill's RealStor storage operating system, combined with the innovative architecture of the AssuredSAN 4000 Series, allows us to deliver purpose-built solutions with RealTier™ real-time autonomic SSD tiering. This means organizations can deploy cost-optimized storage that serves up their data when they need it, in real time. All Wortmann TERRA solutions based on Dot Hill technology deliver exceptional price-performance, high reliability and 99.999 percent data availability," continued Elsing.

"The latest TERRA SAN hybrid storage solutions based on Dot Hill's AssuredSAN 4000 Series and the RealStor storage operating system are designed for server virtualization environments and any application where storage workloads change in real time. Through this latest collaboration, both Dot Hill and Wortmann will be able to address a broader range of business-critical applications and service a more diverse base of customers in Germany and around the globe," states Garrett Wein, vice president of OEM sales, Dot Hill Systems.

About Dot Hill RealStor

RealStor is Dot Hill's next-generation storage operating system that delivers simple, smart, and efficient storage management services. The AssuredSAN 4004 with RealStor utilizes flash to achieve up to 120,000 I/Os per second (IOPs). Included standard with powerful Dot Hill AssuredSAN 4000 Series hybrid storage solutions, RealStor fuels a powerful set of autonomic efficiencies including:

  • RealTier™ - SSD and HDD tiering in real-time
  • RealCache™ - SSD caching
  • RealThin™ - thin provisioning
  • RealSnap™ - zero-impact snapshots
  • RealQuick™ - rapid RAID rebuilds
  • RealPool™ - autonomic storage resource pooling

A new and improved management interface streamlines deployment and simplifies routine storage configuration and management tasks.

About Dot Hill AssuredSAN 4004 Hybrid Arrays

Dot Hill AssuredSAN 4004 hybrid arrays maximize capacity and performance while keeping costs at a minimum. AssuredSAN systems deliver proven 99.999 percent availability and feature platinum-rated power supplies. With fully redundant and hot-swappable components, Dot Hill AssuredSAN storage solutions provide easy serviceability, resulting in lower support costs throughout the life of the product. Backed by a 36-month "bumper-to-bumper" warranty, AssuredSAN storage solutions are available with the latest high-bandwidth interfaces, including 12Gb SAS, 16Gb Fibre Channel, 10Gb iSCSI or dual personality 16Gb Fibre Channel/10Gb iSCSI.

About Dot Hill

Leveraging its proprietary AssuredSAN family of hybrid storage solutions with RealStor™, the next generation real-time storage operating system, Dot Hill solves today's storage workload challenges created by the Internet of Things and third platform technologies. In today's interconnected world, Dot Hill storage solutions support people accessing information, and machines collecting sensor data, all in real time. Dot Hill's solutions combine innovative intelligent software with the industry's most flexible and extensive hardware platform and simplified management to deliver best-in-class solutions. Headquartered in Longmont, Colo., Dot Hill has offices and/or representatives in the United States, Europe, and Asia. For more information, contact Dot Hill at http://www.dothill.com/ or @Dot_Hill.


Statements contained in this press release regarding matters that are not historical facts are "forward-looking statements" within the meaning of the Private Securities Litigation Reform Act. Because such statements are subject to risks and uncertainties, actual results may differ materially from those expressed or implied by such forward-looking statements. For a discussion of such risks and uncertainties that Dot Hill may face, please consult the Company's most recent Forms 10-Q and 10-K filed with the Securities and Exchange Commission. All forward-looking statements contained in this press release speak only as of the date on which they were made. Dot Hill undertakes no obligation to update such statements to reflect events that occur or circumstances that exist after the date on which they were made. Dot Hill is not responsible for statements made by third parties, including Wortmann.

Murray & Roberts (www.murrob.com), a leading engineering and construction services company in South Africa, is using @RISK from Palisade to evaluate a cash flow based approach to enterprise risk management (ERM).


The engineering and construction industry faces various high risk scenarios including a combination of negative markets, protracted strike action with labour unions unable to reach settlements amicably, loss of life due to poor safety standards, and delays and cost-overruns on major projects.  If these are not well understood and managed, stakeholders could face significant losses.


Taking a quantitative approach to enterprise risks by simulating them with @RISK enables Murray & Roberts to advise on the most effective mitigation strategies and controls.


Following a qualitative assessment of a specific project, the major risks identified are subjected to a quantitative evaluation. Subject matter experts are consulted to determine the cash flow impact, should threats occur.  Opportunities are also included because the ERM process is highly effective at handling the upside of risk as well as the downside


The results are input into @RISK to determine the impact on the baseline value of the company for each risk.  This is undertaken for inherent risk (the maximum risk exposure before considering current controls) and for residual risk (the risk remaining after current controls). Current controls include actions such as the development of more robust strategies to enter northern Africa and consulting with blue-collar workers directly to avoid the increased threat of strike action.


The total impact of inherent risks and the total impact of residual risks are then calculated by ‘shocking' the baseline company value.  This ascertains the effect that all the risks combined could have on the company's baseline cash value before and after controls are applied.


Various ‘what-if' scenarios are tested, such as adding additional threats should the business decide to enter the South American markets, or further diversify its construction activities to include more high tech projects.  The existence of correlation between threats and opportunities are also considered as part of the @RISK model.


Sensitivity analysis is also undertaken to identify which risks posed the greatest variability on company value, both from an inherent and residual risk perspective.


Sean de la Rosa, project and enterprise risk manager of the Power & Water Platform at Murray & Roberts, says: "@RISK offers the powerful simulation capability that is required to model complex risk problems.  Despite this, the simulations are relatively easy to perform and require minimal in-depth mathematical expertise."


About Palisade
Palisade Corporation is a software developer and solution provider that produces decision support tools for professionals in many industry sectors. The company was founded in 1984, and at present more than 150,000 people use Palisade's software in fields that range from finance to oil and mineral exploration, real estate to heavy manufacturing and pharmaceuticals to aerospace. Its software is used by more than 90 percent of Fortune Global 500 companies.  Sample clients include Royal Dutch Shell, Petrobras, Procter & Gamble, PEMEX, China Minmetals, Mitsubishi, Merck, Unilever, Allianz, Total, Raytheon and BHP Billiton, as well as top business schools around the world.

The cybersecurity insurance industry is booming, with demand for this specialty coverage vastly outpacing any other emerging risk line, according to a new survey by London-based broker RKH Specialty. In fact, 70% of the insurance professionals surveyed listed cyber as the top casualty exposure.

The brokers, agents, insurers and risk managers RKH queried after April’s RIMS 2015 conference said their top casualty concerns after cyber are product recall and drones (11% each), with others including e-cigarettes, autonomous vehicles and telematics totaling only eight percent.



Public sector becomes top target for malware attacks in the UK

Public sector organisations are the number one target for malware attacks in the UK. This is according to the 2015 Global Threat Intelligence Report (GTIR) – an analysis of over six billion security attacks in 2014 – announced by NTT Com Security, the global information security and risk management company.

While financial services continues to represent the number one targeted sector globally with 18% of all detected attacks, in the UK market nearly 40% of malware attacks were against public sector organisations. This was three times more than the next sector, insurance (13%) and nearly five times more than the media and finance sectors (both 9%).

However, according to the GTIR, attacks against business and professional services organisations saw a sharp rise this year from 9% to 15% globally, while this sector also accounted for 15% of malware observed. Typically, these businesses are seen as being much softer than other targets, but due to their connection and relationship with much larger organisations, are high value targets for attackers. In the UK, this sector represented 6% of all malware attacks.

It is perhaps interesting to note that the Business Continuity Institute's latest Horizon Scan report identified that business continuity professionals in the financial and insurance sector expressed greater concern at the prospect of a cyber attack occurring. 56% of respondents to a global survey who work in the financial and insurance sector expressed extreme concern compared to only 34% and 30% in the professional services sector and public administration sector respectively.

Stuart Reed, Senior Director, Global Product Marketing at NTT Com Security, comments: “The fact that public sector figures are so high compared to other sectors in the UK is due largely to the value of the data that many of these organisations have, which makes them attractive and highly prized targets for malware attacks. While the level of threat may vary from organisation to organisation, they all have information that would be of interest to cyber criminals."

It’s also interesting that we have seen some campaigns specifically targeting business & professional services. It’s possible that companies in this sector may not have the equivalent security resources and skills in-house that many other larger companies do, yet they potentially yield high value for attackers as both an end target and a gateway target to strategic partners.