Spring World 2015

Conference & Exhibit

Attend The #1 BC/DR Event!

Fall Journal

Volume 27, Issue 4

Full Contents Now Available!

Jon Seals

University eliminates tape backup by turning to MMY Consulting and TwinStrata
NATICK, Mass. – TwinStrata, an innovator in cloud-integrated storage solutions, and MMY Consulting, Inc. (MMY) a provider of information technology consulting services, announced today that Indiana Wesleyan University (IWU) has deployed a storage modernization strategy based on TwinStrata CloudArray® and implemented by MMY Consulting.
The solution enables Indiana Wesleyan University to retire its old, overloaded tape-based backup system and easily scale to meet the growing needs of the University. Previously, IWU struggled to keep up with the pace of backup requirements, using aging equipment that often led to stuck tapes or failing drives. The result was that backups could take days to complete and move offsite, leaving data unprotected from onsite disasters.
Today, IWU’s offsite data protection strategy uses TwinStrata CloudArray to ensure that its backup data is quickly and effectively replicated offsite in the Nirvanix cloud. With its implementation partner MMY Consulting, IWU has found that the new solution provides the organization with significantly greater capacity to backup, leading to more data under protection than its previous solution.  
In addition, IWU’s recovery process has improved drastically. Previously, recovery required identifying the right tape, locating it offsite, transporting it back to the main campus and reserving time for the tape drives to do a restoration. Today, recovery can be nearly instantaneous, particularly for smaller files.
“We had reached a point where our tape backup system was both inconvenient and overloaded,” said Brian Israel, director of IT infrastructure, University Information Technology, at Indiana Wesleyan University. “With the combination of MMY’s expertise and TwinStrata’s cloud-integrated storage, we now have a new system that could accommodate our offsite data protection requirements that was quickly scalable, as well as easily retrievable.”
“Higher education institutions such as Indiana Wesleyan University often have constraints around costs, equipment life-cycles and maintenance,” said Rod Rudd, MMY Consulting’s Practice Director for Cloud Computing. “We work closely with organizations such as those represented by the Independent Colleges of Indiana to help them identify the best solution to address their storage needs.”
“For educational and not-for-profit organizations such as Indiana Wesleyan, cloud-integrated storage is a way to move beyond the boundaries and limitations of traditional storage infrastructure,” said Nicos Vekiarides, CEO of TwinStrata. “With MMY, we provide organizations pay-as-you-go storage solutions that address all their needs without the maintenance headaches – whether it’s increasing capacity for encrypted offsite data protection, archive storage or primary storage for local campuses.”
Resources 
●	Register for our July 25th webinar featuring Indiana Wesleyan at www.twinstrata.com/IWUwebinar 
●	Read a case study about how Indiana Wesleyan University is using cloud storage: www.twinstrata.com/IWUstory  
●	To try TwinStrata CloudArray for free, visit www.twinstrata.com/free-trial 
●	Follow TwinStrata at http://twitter.com/TwinStrata and http://facebook.com/TwinStrata
●	Follow MMY Consulting at http://twitter.com/MMYConsulting 
About MMY Consulting
Founded in 2003, MMY was based on the simple idea of providing high caliber, value­added information technology consulting services. MMY Consulting believes that quality, value, and client satisfaction can only be consistently delivered by highly skilled and experienced consultants who conduct themselves with the highest standards of integrity and transparency. MMY has been recognized as one of the “Best Places to Work” in Indiana. This award is a reflection of the high caliber team assembled at MMY, doing the right things each day.
About TwinStrata
TwinStrata delivers cloud-integrated storage solutions that seamlessly combine the flexibility of cloud-based technologies with the robustness of traditional storage. As a result, customers benefit from significant reductions in IT costs, time and administrative requirements. Customers of all sizes use TwinStrata to capitalize on the cloud’s scalability and economy advantages without sacrificing the security, performance and peace of mind of local storage. More information is available at twinstrata.com.

CIO — Mobile devices are working their way into every facet of our lives these days. For instance, according to Accenture Interactive, 72 percent of consumers ages 20 to 40 now use mobile devices to comparison shop while in retail stores.

The problem for retailers? The majority of them leave without making a purchase with their smartphone or tablet; they purchase online—often using a different device, such as a desktop PC.

How do you track the success of your marketing under these circumstances and ensure that you are delivering your customers the best possible experience? BloomReach, which specializes in big data marketing applications, believes big data provides the answer.

BloomReach today took the wraps off BloomReach Mobile, a cross-channel-optimized mobile search and discovery solution built on the company's signature Web Relevance Engine technology.

...

http://www.cio.com/article/736361/How_Big_Data_Can_Help_Retailers_Optimize_Mobile

Computerworld - Given the dire warnings about climate change, some business leaders and IT professionals are pondering this question: How should data center managers handle the crop of so-called 100- and even 500-year storms, coastal floods and other ecological disasters that climatologists predict are heading our way?

Some experts suggest that managers of mission-critical data centers simply need to harden their existing facilities, other observers say data centers need to be moved to higher ground, and a third group advises data center managers to pursue both strategies.

One thing is certain, experts say: Few IT organizations -- even those that suffered or narrowly escaped damage during recent major storms -- are thinking long term. Most IT leaders are, if anything, taking the path of least resistance and least expense.

...

http://www.computerworld.com/s/article/9240743/Some_data_center_operators_take_their_chances_with_floods

Many of us don’t hear about a crisis until it hits the newswires, either through social media, news websites or through a posting on a social site we might follow. In some cases, we might not know about a crisis until we see 1st responders racing down the road heading towards and emergency.


Some will automatically see a disaster as a large catastrophe and one of the BCM/DR industry definitions of a disaster is that it’s a sudden, unplanned event that prevents the organization from performing normal operations. Though both a crisis and/or disaster can start well before the public or media even get wind of the problem.
Sometimes a disaster doesn’t begin until after a period of time when a lesser level of operational hindrance has been experienced. Then when the disaster itself occur, the management of the situation will determine the level of crisis; meaning how well the crisis is handled from the perspective of the public, media, stakeholders (vendors, partners etc) and employees.

...

http://stoneroad.wordpress.com/2013/07/12/crisis-management-when-does-a-crisis-start/

In 2008, Hurricane Ike devastated the upper Texas coast with many animals lost and many more suffering needlessly.  This storm triggered a request for the Texas A&M College of Veterinary Medicine & Biomedical Sciences to form a deployable veterinary emergency team. 

The Texas A&M Veterinary Emergency Team External Web Site Icon(TAMU VET) is comprised of veterinary faculty, staff, and senior veterinary medical students. Since the inception, the TAMU VET has been deployed for Hurricanes Rita and Gustuv, the 2011 Grimes County Wildfire and Bastrop Complex Wildfire, an Alzheimer’s patient search in Brazos County in 2012, and the 2013 West, Texas fertilizer plant explosion.

TAMU VET was formed in response to an increasing frequency of emergencies and disasters, the pressing need for veterinary support for the canine component of search and rescue efforts, and a societal decision that animals were worthy of care and support during disasters.

When a call to respond to a disaster comes in, an alert is put out to the team via a phone call down system, and everyone responds with their availability to deploy. The goal is to be out the door within four hours of a request to deploy. Working hand in hand with the first responders, one of the most important benefits of TAMU VET is their ability to be on the front lines of a disaster. Not only are they there to support, treat, and assist canine search teams, but the first responders are often the first groups to find or rescue animals that have been involved in the disaster. TAMU VET is able to coordinate the capture and rescue of found animals, and gives first responders a place to bring injured or ill animals.

This triage point for the field allows first responders to do their job and also begins the process of animal rescue and recovery early on. It has become the expectation that TAMU VET will be on the ground in an emergency because everyone realizes that animal issues are an aspect of any disaster. “First responders have told us repeatedly that it helps them do their job when they know we are there to help take care of their canine search teams, but also to take care of animals that might otherwise be ignored, left behind, or rescue delayed until the human response is completed. This is a truly special partnership and is one that we know works,” says Deb Zoran, Associate Professor and TAMU VET Medical Operations Chief at Texas A&M University College of Veterinary Medicine and Biomedical Sciences.

The diverse range of deployments has allowed the veterinary students to participate in serving the citizens of Texas while simultaneously providing professional development through the complex and rapidly changing disaster environment in which they are providing veterinary medical care. The educational value of emergency response deployments led to the development of a required clinical veterinary medical rotation during the fourth year of the veterinary program – the first of its kind in the United States.

The clinical rotation at TAMU is designed to provide veterinary medical students with the knowledge base and skills to assist their communities with planning to mitigate or respond to animal issues during disasters. The rotation is divided into two major parts: preparedness and response. The preparedness component requires students to make a personal preparedness plan, assigns them the task of working through the process of developing a practice preparedness plan, and introduces the students to the concept of developing a county emergency animal sheltering and veterinary medical operations plan. In the response component, students learn risk communications, medical and field triage concepts, and medical operations in austere conditions. They also have the opportunity to spend a day at Disaster City – a local training site for first responders from around the state and the nation to get to understand some of the medical and environmental conditions the first responders must work in.

As a leader in veterinary emergency preparedness and response, TAMU just marked the first anniversary of their required clinical rotation and continues to act as a strong service for animals in a disaster.  For more information, visit the TAMU VET websiteExternal Web Site Icon.

http://blogs.cdc.gov/publichealthmatters/2013/07/veterinary-school-leads-in-emergency-response/

Company's 89th Patent Describes Self-Monitoring Capabilities That Allow IT Administrators to Reduce Manual Monitoring and Fine-Tune Performance

LONGMONT, Colo., July 15, 2013 -- Dot Hill Systems Corp. (Nasdaq:HILL), a leading provider of SAN storage solutions, today announced it has patented a method for improving the performance of AssuredSAN storage systems in real-world environments. The technology enables the storage system to monitor itself, and over time, provides valuable information and makes suggestions to the storage administrator to ensure optimal performance, with less manual monitoring and administration tasks.

"Dot Hill differentiates its AssuredSAN storage solutions with patented technologies that make storage smarter and faster in real-world situations," said Ken Day, chief technology officer, Dot Hill. "This latest innovation improves storage performance without human intervention. By continuously improving Dot Hill storage technology with autonomous features, we are able to deliver systems that are easier to maintain and troubleshoot in the field."

Dot Hill's 89th U.S. patent, numbered 8,312,454, describes technology that provides a system, device, and method for managing one or more data storage systems. Providing automated maintenance of a data storage system and gradual change of management policies, this innovation is capable of changing the configuration of the data storage system and maintaining a log of generated commands for later reference by a system administrator. In addition, this technology can manage the storage array and accomplish specific goals based on the system's dynamic nature or behavior.

Dot Hill's development efforts have resulted in numerous patent awards for its technologies. Dot Hill's intellectual property, demonstrated by its extensive patent portfolio, stands on three pillars of innovation which, when combined, provide a complete platform for addressing customers' storage needs. These pillars include software, platforms and systems, which combine to create advanced SAN storage.

About Dot Hill

Leveraging its proprietary Assured family of storage solutions, Dot Hill solves many of today's most challenging storage problems — helping IT to improve performance, increase availability, simplify operations, and reduce costs. Dot Hill's solutions combine breakthrough software with the industry's most flexible and extensive hardware platform and automated management to deliver best-in-class solutions. Headquartered in Longmont, Colo., Dot Hill has offices and/or representatives in China, Germany, India, Japan, Singapore, the United Kingdom, and the United States.

For more information, visit us at www.dothill.com.

IDG News Service (Miami Bureau) — In another example of the consumerization of IT, people have embraced cloud storage and file sharing services like Dropbox both at home and at work, and CIOs better take notice about this trend, according to a Forrester Research report.

"There is huge business value in these types of services," said Rob Koplowitz, co-author of the study "File Sync and Share Platforms, Q3 2013. "They solve a bunch of business problems."

Dropbox and similar services, with their intuitive and user-friendly interfaces, make it easy and convenient for people to sync files across multiple personal and enterprise devices, including tablets and smartphones, and share these often large files with colleagues, clients and partners, he said.

...

http://www.cio.com/article/736300/Forrester_File_Sync_and_Share_Heats_Up_in_the_Enterprise

- Acquisition creates robust offering of business continuity planning (BCP) services and recovery solutions -

 

COLLEGE STATION, Texas – Rentsys Recovery Services, a provider of comprehensive disaster recovery solutions for businesses ranging from community banks and credit unions to enterprise organizations, announced it has acquired Newbury, Mass.-based EverGreen Data Continuity Inc. (EverGreen), which offers business continuity, risk management, crisis management and disaster recovery software solutions and services.  EverGreen offers award-winning business continuity software, which has been recognized by the industry and used by customers across various industries worldwide, including financial services, insurance, healthcare and education.

            “Incorporating software into our current suite of recovery services was a natural progression for Rentsys, as developing and supporting software products is the core business of our sister company, Reynolds and Reynolds, that we share both talent and resources with,” said Walt Thomasson, managing director of Rentsys Recovery Services. “This acquisition enables Rentsys to provide our customers with an additional set of automated business continuity capabilities that fully prepare users for business recovery planning, audits and risk and crisis management.”

Steve Burns, president and co-founder of EverGreen said, “We had a number of options for the company, but we selected Rentsys because of their reputation, complementary customer base, commitment to EverGreen customers and their focus and ability toward the continued development of the software solutions.”

The acquisition of EverGreen adds both continuity planning software and professional consulting services to Rentsys’ current service and product offerings, giving customers a true beginning-to-end solution designed to develop, test and implement business continuity plans.

 

About Rentsys Recovery Services

Founded in 1995, College Station, Texas-based Rentsys Recovery Services is a provider of comprehensive disaster recovery and business continuity solutions for banks, credit unions, mortgage lenders and other large enterprise organizations. The company offers fully customizable and testable solutions which include communications, facility solutions, FLEXDATA®, mobile QuickBranch recovery, Quickship technology and recovery centers. These solutions can be combined to provide businesses the ability to fully maintain their regular business functions during a disaster. For more information, please visit www.rentsysrecovery.com.

There's a very old IT problem that's gaining renewed attention lately: The problem of keeping too many copies of data. The analyst firm IDC has quantified the problem and come up with some rather startling statistics:

  • More than 60% of all enterprise disk capacity worldwide is filled with copy data
  • By 2016, spending on storage for copy data will approach $50 billion and copy data capacity will exceed 315 million terabytes
  • In the next 12 months, [IT departments] expect increased use of data copies for app development and testing, regulatory compliance, multi-user access and long-term archival

...

http://blogs.computerworld.com/data-storage/22451/makin-copies-and-why-not-having-copy-data-management-crushing-your-it-department

Instant outbound conference call capabilities, offering improved options for crisis management communication, provided FREE to customers for limited time

PLYMOUTH MEETING, Pa. – Strategic BCP, Inc., a team of business continuity management (BCM) specialists, has announced a new service option for users of its cloud-based ResilienceONE® BCM software. For a limited time, all current and new ResilienceONE users have FREE access to instant outbound conference calls through ZipBridge Emergency Conference Calling services.

With the ZipBridge integration, ResilienceONE users are able to pull up a Call List or create one on the fly, and launch a ZipBridge conference call for all the people on the list. Each participant can be called on two different numbers, and if the calls are not answered ZipBridge sends an SMS text message and/or email with instructions on how to call in later. This assures that as many response team members as possible are aware of the situation and able to communicate simultaneously on a conference call.

This latest capability being offered to ResilienceONE users provides a free opportunity to add a higher degree of confidence for executing crisis plans managed in ResilienceONE. There is no need to maintain information in dual systems; information kept current in ResilienceONE is passed dynamically to ZipBridge when a call is launched from within the Notification section of ResilienceONE.

"ResilienceONE incorporates many practical features that give users information and tools for better business continuity planning, disaster recovery, and crisis management, in real-world scenarios," says Frank Perlmutter, president and co-founder of Strategic BCP. "Between the cloud-based accessibility of plans managed in ResilienceONE and the instant conference call accessibility offered through the ZipBridge service, response teams now have a better chance of coordinating and implementing the appropriate responses to a wide range of incidents."

"We are proud to be a part of Strategic BCP's vision to find new ways to enhance the value they deliver to their clients," adds Leidy Smith, President of ZipBridge LLC. "Strategic BCP knows that communication is critical to incident management and therefore anything that enhances communications for their customers will enhance the value of their ResilienceONE BCM software."

 

About Strategic BCP®

Strategic BCP, Inc. represents a team of business continuity management (BCM) specialists who elevate the productivity and relevance of BCM professionals across organizations of all sizes to build cost-effective, action-based plans that can be implemented immediately in the event of downtime. The company's BCM software, ResilienceONE®, is a true SaaS (Software-as-a-Service) solution developed by experienced BC practitioners, with methodologies built around business-processes and easy-to-use functionality for plan users. It features proprietary algorithms and metrics that automate cumbersome tasks and provide comprehensive insight into an organization's risk profile. Scalable cost and deployment options are available for customers ranging from small to enterprise-class organizations. Strategic BCP, Inc. complies with the U.S.-EU Safe Harbor Framework and the U.S.-Swiss Safe Harbor Framework.