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Spring Journal

Volume 29, Issue 2

Full Contents Now Available!

Jon Seals

BOSTON – ASPIDER-NGI, a leading provider of MVNE, IoT, content and connectivity management solutions, today announced the acquisition of technology from eServGlobal for content delivery, messaging and notification integration. ASPIDER-NGI has used Mailis, MSP and Flexicontent under licence from eServGlobal for many years. The acquisition of these products by ASPIDER-NGI as eServGlobal moves away from this area of activity is in the interest of both parties.

 

The acquisition of Mailis, MSP and Flexicontent from eServGlobal contributes to ASPIDER-NGI’s business in three main functional areas:

  • Flexicontent: Content delivery solutions to extend integration across legacy, web and data services;
  • MSP: Messaging functions to support SMSC, SMPP, USSD, Voicemail and RCS services;
  • Mailis: Notification technology for presence, reachability, alerts and threshold triggers.

Tony Craven, CIO of ASPIDER-NGI commented “We have worked with eServGlobal for many years now and we are pleased to have acquired these components. This allows us more flexibility in the integration of these functions, not only for our existing MNO clients, but also for our newer Enterprise clients deploying Private Mobile Networks, eSIM and IoT initiatives”.

About ASPIDER-NGI: ASPIDER-NGI is an operator-independent company, allowing you to build, connect and control your own mobile solutions. We build, support and operate innovative MVNO and IoT platforms. We provide the network and expertise you require, and deliver with the flexibility and agility MNO’s do not provide but your company needs to enable you to disrupt your market. ASPIDER-NGI delivers and supports voice, data, SMS, multi-IMSI and eSIM products to enable billions of connections for IoT, MVNO and Corporate Mobile solutions. Hundreds of clients have been launched around the world, from traditional M2M and MVNO projects, to OTT and IoT OEM solutions for operators and Corporates. For more information, visit www.aspider-ngi.com.

Designing & Operating Mission-Critical Environments
 
Education & Certification Program for those who work in Mission-Critical Environments
 
Aligning Mission-Critical Environments Education & Certification Programs to the Workplace
CETa CETCEM CEE CEA
Based on a complete job analysis, ICOR's Critical Environments Education and Certification Program aligns to specific jobs or job areas in the critical environment workplace.

Course Audience
For those new or who currently work in critical environments such as data centers, call centers, research & development, university research, hospitals, clean rooms, banking trading floors/environments, broadcasting sites, and manufacturing facilities.

Recognized globally for its vendor-neutral, standards-based education programs, ICOR University's Resiliency Framework provides education and credentialing in the disciplines that support a resilient organization.  Several of ICOR's Certificate Programs are also ANSI (American National Standards Institute) Accredited.

Practical Case Study Certification Exams - Online!
The ICOR Certification exams can be taken independently from the ICOR Education Programs. The Certification Exams are included in the course fee for instructor led courses.

ICOR's certification exams are practical case study questions involving problem solving. No multiple choice exams! Available using ICOR's online exam center within 24 hours of registering.

Elearning & Instructor Led Learning
Currently hold a certification and just need to earn CEU's or brush up on specific topic? ICOR's elearning series of course offerings meets your needs. Successful completion of the online exam results in an ICOR Certificate. Certificates can be earned in many areas. 

Looking for an instructor-led in-depth class in a particular area? ICOR's instructor-led classes are offered globally and several in both English and Spanish.

ICOR is the solution to Critical Environment Education. 

 

*Have you taken one or more of ICOR's courses?  Contact us for a discounted rate for returning customers!  Education@theicor.org. 

Interested in one or two modules from any course as a private workshop for your staff?  Custom courses available.

And if you have questions, don't hesitate to call or send an email.
Sincerely,
Lynnda Nelson, President
The International Consortium for Organizational Resilience
Education@theicor.org
866.765.8321 US/Canada  +1630.705.0910 International Calls
Critical Environments Education and Certification Program
TIFM 1000: Essential Knowledge for Critical Environments - Critical Environments Technician Associate (CETa)
TIFM 3000: Critical Environments Technician (CET)
TIFM 2000: Critical Environments Technician Series (elearining)
TIFM 5000: Critical Environments Manager (CEM)
TIFM 4000: Critical Environments Manager Series (elearning)
TIFM 6000: Critical Environments Engineer (CEE)
TIFMARM 7000: Critical Environments Auditor (CEA)
TIFM 1000: Essential Knowledge for Critical Environments - Critical Environments Technician Associate (CETa)
CETa 2 day course covering content necessary to manage and operate a critical environment to avoid unplanned outages caused by equipment failure and human error.
For those new or those who currently work in critical environments such as data centers, call centers, research & development, university research, hospitals, clean rooms, banking trading floors / environments, broadcasting sites, and manufacturing facilities.  Download the Brochure.
TIFM 1000 focuses on creating a base set of knowledge for critical environments and includes a full range of topics:
1000.1 The Evolution of Critical Environments - Philosophy & Lessons Learned
1000.2 Building a Critical Environment - Starting Logic
1000.3 Infrastructure - Uptime Tiering
1000.4 Measuring & Reporting for Successful Capacity Planning
1000.5 Procedures - What Should You Have?
1000.6 Maintenance of Critical Infrastructure
1000.7 Individual Components of a Critical Environment
1000.8 Critical Environments Aesthetics: What a Critical Environment Should Look Like
 
Participants who successfully complete the practical exam are awarded the Critical Environments Technician Associate (CETa) Certification. 

Register

Schedule

July 25, 2016 Seattle, WA
August 25, 2016 Sao Paulo, Brazil
October 3, 2016 Boston, MA
December 2, 2016 Sao Paulo, Brazil

                     

TIFM 3000: Critical Environments Technician
(instructor led)

CET
Attend ICOR's 3 day class and challenge the CET certification exam, the global certification for the Technician working in the Critical Environment.  With a focus on the operation and maintenance of the critical environment infrastructure, the CET course includes practical activities that focus on solving problems in the critical environment. 
 
The focus of TIFM 3000 is on the operation and maintenance of mission critical equipment, the utilization and creation of documentation with a critical environment, understanding how each system works and interacts with other systems, identifying risks to critical environments, and increasing efficiency through operations
 
The course audience is those responsible for day-to-day operation and maintenance of the critical environment's physical infrastructure (Electrical/Mechanical/Fire) systems.  Practical activities that focus on problem solving are included throughout the course.

The CET Certification Exam can be taken as part of the class or outside of the classroom environment.  To earn the CET certification, a minimum score of 75% in each of the course content areas (2000.1-2000.8) is required. Exam is practicum or practical problem solving question based.
Download the brochure.

 
Schedule       
July 25, 2016  Seattle, WA 
August 22, 2016 Atlanta, GA
September 11, 2016  New  Orleans - DCW 
September 28, 2016  Sao Paulo, Brazil 
 
TIFM 2000: Critical Environments Technician Series (elearning)
The purpose of the Technician Series is to provide specific information on a single topic. There are no prerequisites and classes are on-demand as part of ICOR's elearning education system. 
Download the Brochure.  Register for one or the entire series! Certification exam fee is included when taking the entire elearning series.
Certificates are awarded upon successful completion of each online course & accompanying online exam. The certificate awarded designates Critical Environments Technician Associate in Documentation, HVAC, Power Generation, etc.

The Critical Environments Technician (CET) Certification Exam may be challenged after completing one or more of the courses in the series.

Course audience is those responsible for day-to-day operation and maintenance of the critical environment's physical infrastructure (Electrical/Mechanical/Fire) systems. Detailed knowledge with advanced practical application for critical environment centric topics including:

2000.1 Documentation, Drawings and Compliance / CMMS
2000.2 HVAC and Chiller Plants - CRAC, Chiller, Cooling Towers,Chemistry, Piping Systems
2000.3 Power Generation, PLC and Backup Methodology - DC Power Sources
2000.4 Power Distribution, Metering, and Infrastructure / Tier Logic
2000.5 UPS, ATS and ASTS - Transferring Critical Power Sources
2000.6 Security, Fire and Life Safety includes Emergency Power Off Button (EPO)
2000.7 Server Components, Networking and Design Methods/Cabling
2000.8 Capacity Planning and Reporting / Budget Planning 

Online Certification Exam - CET available!

TIFM 5000: Critical Environments Manager
(instructor led)
CEM
For those interested in taking the full series of modules offered in TIFM 4000 in an instructor-led "live" classroom environment, TIFM is a 3 day class that includes the CEM Certification Exam. Exam can be taken as part of the class or outside of the classroom environment.Download the brochure.

To earn the CEM certification, a minimum score of 75% in each of the course content areas (4000.1-4000.8) is required. Exam is practicum or practical problem solving question based.

Course audience includes those who seek to be or are currently responsible for the strategic oversight of the critical environments operations and maintenance activities with full accountability for ensuring that the critical facilities environments are reliably available 24X7X365.

TIFM 5000 course content includes detailed knowledge with advanced practical application for critical environment centric topics listed in TIFM 4000 (above).  Register Here 
 
Schedule                    
July 27, 2016 Seattle, WA
August 24, 2016 Atlanta, GA
October 5, 2016 Boston, MA
November 23,2016 Sao Paulo,Brazil
 
TIFM 4000: Critical Environments Manager Series
(elearning) 
The purpose of the Manager Series is to provide specific information on a single topic. There
are no pre-requisites and classes are on-demand as part of ICOR's elearning education system.

Certificates are awarded upon successful completion of each online course and accompanying online exam. The certificate awarded designates Critical Environments Manager Associate in Documentation, HVAC, Power Generation, etc.

CEM
The Critical Environments Manager (CEM) Certification Exam may be challenged after completing one or more of the courses in the series.Download the brochure.


Course audience includes those who seek to be or are currently responsible for the strategic oversight of the critical environments operations and maintenance activities with full accountability for ensuring that the critical facilities environments are reliably available 24X7X365.
TIFM 4000 consists of online classes specific to each of the following subject areas:
4000.1 Documentation and Operating Procedures:Inventory control and critical spares
4000.2 Best Practices for Critical Environments: Design, construction standards & code compliance
4000.3 Evaluating Drawings - What to demand from your project
4000.4 Long term budgeting of critical infrastructure
4000.5 Energy Efficient Operations - Critical Thinking about Efficiency
4000.6 Retaining Redundancy, Capacity Planning, Detailed Reporting,and Analyzing Trends
4000.7 Preparing to be audited
4000.8 Expectations of a Computerized Maintenance Management System: Preventative, Predictive, and Corrective Maintenance
TIFM 6000: Critical Environments Engineer
(instructor led)
CEETIFM 6000 is a 3 day class that includes the CEE Certification Exam. To earn the CEM certification, a minimum score of 75% in each of the
course content areas (6000.1-6000.8) is required. Exam is practicum or
practical problem solving question based. Exam can be taken as part of
the class or outside of the classroom environment.  Download the Brochure.

Course audience includes those who seek to be or are currently responsible for the operation, and maintenance of all electrical, mechanical, and HVAC equipment within the critical environment with responsibilities for vendor selection and contract negotiations.

TIFM 6000 course content includes detailed knowledge with advanced practical application for critical environment centric topics including the following modules:

6000.1 Managing Critical Environments Projects

6000.2 System Design Integrations and Concerns

6000.3 Outage Window Concerns

6000.4 Vetting your Engineering Program

6000.5 Training Programs - setting up an internal process

6000.6 Vendor Requirements and Contractual Obligations

6000.7 Mechanical and Electrical Engineering

6000.8 Top Level Expert Engineering for Critical Environments

 

Register Here  


Schedule

October 19-21 Chicago, IL
October 19-21 Sao Paulo, Brazil
                   
TIFMARM 7000: Critical Environments Auditor
(instructor led)
CEA TIFMARM 7000 is a 5 day class with a focus on developing a standards-based critical environment, preparing to be audited in different environmental areas, and learning how to conduct environmental audits and manage risk.  Download the Brochure.

To earn the CEA certification, a minimum score of 75% in each of the course content areas (7000.1-7000.8) is required. Exam is practicum or practical problem solving question based. Exam can be taken as part of the class or outside of the classroom environment.

Course audience includes those with a great deal of experience working with all areas of the data center at the technical, managerial, and engineering levels. TIFMARM 7000 content includes the following:

7000.1 Audit materials - What tools are required?
7000.2 Setting up and preparing for the audit 
7000.3 Essential data required for assessing critical systems
7000.4 Identification and documentation of gaps
7000.5 Reviewing documentation
7000.6 Evaluating reliability
7000.7 Advanced single point of failure discovery methods
7000.8 Practical: Conducting an audit 
There are two full audits represented as part of the auditor training.  One full audit under the guidance and direction of the instructor and one full audit that is conducted by the students and evaluated by the instructor.  The completion of this practical audit is 50% of the final scoring for this program.
 
Register Today!

Schedule 
June 19, 2016  Sao Paulo, Brazil
December 5, 2016 Las Vegas, NV
 
Save 10%
Did you know that you can save 10% on all ICOR courses if you are a member of one of the following organizations?  Contact them to find out how or email info@theicor.org.
  • ICOR
  • ACP
  • AFCOM
  • ASIS
  • BRPA
  • BRPA SW
  • IAEM
  • IFMA
  • NEDRIX 
Become an ICOR Member Today!

AACHEN, Germany – Aspera, a pioneer of strategic SAM solutions and a worldwide leading service provider, has released SmartTrack Optimization & Simulation 4.1.1, a highly cost-effective and functional way to optimize data center topologies. The new release gives SAM managers full control over planning and analyzing their IT landscape, enabling their company to maximize the value of its current software investment and plan for the most efficient future spend.

 

At the heart of the simulation is the new topology designer, through which the licences and contracts of all device types can be planned, optimized and compared on all platforms and for every infrastructure. Unlimited "what if?" licence scenarios are created real-time in a sandbox, and managed without any impact on the production environment through a unique, intuitive interface. For instance, product consolidations and the effects of rollouts can be calculated in a few seconds.

 

"SAM teams are now able to provide all stakeholders in ITIL processes with effective services and reports," said Mathias Knops, Senior Product Manager at Aspera. "This is how our clients assess wide-ranging infrastructure and architecture issues before technical decisions and investments are made.”

 

"The new version offers clients an easy access to mature simulation, whether they have an existing SAM solution or not," added Olaf Diehl, Managing Director at Aspera. "We have always supported our customers in ensuring high data quality as the basis of every optimization, and customers today are already making seven-figure savings using the optimization functions. We're taking yet another step forward with this simulation, thereby achieving the highest level in software asset management.”

 

The Optimization & Simulation solution is a powerful companion to Aspera’s flagship SmartTrack platform for license management. Both technologies are equally suitable for corporations, large organizations and medium-size companies due to their excellent scalability.

 

About Aspera

Founded in 2000, Aspera is a leading provider of strategic software licence management solutions. Hundreds of clients now rely on technology from Aspera, including eight of the top ten DAX Groups. Its multiple award-winning SmartTrack modules, products and services are used successfully by notable groups and large organisations in all key areas of the economy – from the banking sector to the automotive, telecommunications and pharmaceutical sectors.

Aspera has been part of the USU Group since 2010.

More information is available online at www.aspera.com and https://www.usu.de/en/

Wednesday, 22 June 2016 00:00

US Wildfire Activity

AUSTIN, Texas – Reporting damage to a county emergency management agency or getting help from the American Red Cross is not the same as registering for federal disaster assistance with FEMA.

Many Texas residents affected by the May storms and flooding may have reported damage to their local, state or volunteer agencies. They may have even registered for assistance with those agencies. But that doesn’t mean they’ve applied for federal help.

Survivors can only be considered for federal help if they register with FEMA for each storm that results in a major disaster declaration. While FEMA, the Texas Division of Emergency Management and volunteer agencies often work together, their missions, programs and funding are not the same.

The disaster declaration on June 11 put in place several sources of federal funding for survivors of the May storms in 12 counties. Those counties are Austin, Brazoria, Brazos, Fort Bend, Grimes, Hidalgo, Hood, Montgomery, San Jacinto, Travis, Waller and Washington.

Disaster survivors may register for assistance the following ways:

  • online at www.DisasterAssistance.gov
  • phone 800-621-3362 (FEMA). Applicants who use 711 or Video Relay Service may also call 800-621-3362. Persons who are deaf, hard of hearing or have a speech disability and use a TTY may call 800-462-7585. The toll-free numbers are open from 7 a.m. to 10 p.m., seven days a week. Multilingual operators are available.

  • at a disaster recovery center. To find the nearest one, go to the Disaster Recovery Center Locator at asd.fema.gov/inter/locator.

FEMA grants do not have to be repaid. FEMA assistance is nontaxable and will not affect eligibility for Social Security, Medicaid or other federal benefits.

Survivors should register even if they have insurance. FEMA cannot duplicate insurance payments, but underinsured applicants may receive help after their claims been settled.

For more information on the Texas recovery, visit the disaster webpage for the May storms at http://www.fema.gov/disaster/4272; or visit the Texas Division of Emergency Management website at txdps.state.tx.us/dem. Follow us on Twitter @femaregion6.

# # #

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards.

Download fema.gov/mobile-app to locate open shelters and disaster recovery centers, receive severe weather alerts, safety tips and much more.

When it comes to cloud computing options, enterprise IT departments often focus on Infrastructure-as-a-Service (IaaS) or Platform-as-a-Service (PaaS). That's because, in my experience, IT professionals at large organizations think of Software-as-a-Service (SaaS) as something primarily catering to small- and medium-size organizations.

But SaaS indeed can, and does, offer plenty of potential for enterprise customers, as evidenced by the 10 startups we're exploring here. Our list includes SaaS applications for traditional organizational challenges, such as supply-chain, payroll, sales, recruiting, and company-wide collaboration.

If your company develops software or sells products or services online, you, too, will find SaaS startups to help you offload many IT tasks, including creating development platforms and running payment fraud protection. In addition, several startups on our list take on the latest and most complex IT services, such as the Internet of Things (IoT), big data analytics, and monitoring inter-cloud networks and applications.

...

http://www.informationweek.com/cloud/platform-as-a-service/10-saas-startups-every-enterprise-should-know/d/d-id/1325978

Wednesday, 22 June 2016 00:00

Are you set for the data traffic explosion?

Over the last few years, the amount of information pinging back and forth between devices around the world has skyrocketed. Given that almost all of us now have powerful connected computing gadgets in our pocket at all times, this is hardly surprising, but as even more people get equipped with devices like smartphones, it’s clear the transformation is far from finished.

In fact, data traffic growth is set to get even faster over the next few years. According to a new forecast for Cisco, traffic is set to almost triple by 2020, driven by the introduction of around ten billion connected devices over the next five years.

...

http://blog.krollontrack.co.uk/the-world-of-data/set-data-traffic-explosion/

Cloud Security must remain the top objective when organizations consider moving their data over to a cloud computing platform.  While cloud computing offers businesses many benefits, an organization choosing to place its intellectual property along with its customer information and corresponding emails into a cloud computing environment will also have to come to the realization that that data will be subject to other serious vulnerabilities and threats.

This article would like to focus on raising an awareness to those threats and at the same time propose some steps that an organization can take to ensure and better manage the information they decide to place in a cloud computing environment.

 
Wednesday, 22 June 2016 00:00

Con Men, Criminals, and Compliance

What does it take (or not take) to be a con artist and/or a white collar criminal? Do not kid yourself — white collar criminals can be “dangerous,” in that they usually suffer from significant personality disorders. Many are narcissists and sociopaths and are constantly engaging in manipulation, financial schemes, and inflicting harm to victims.

We all the know the legendary white collar scandals – Lay and Skilling at Enron; Bernie Ebbers at WorldCom; Jack Abramoff; Bernie Madoff. The list goes on and on with infamous criminals.

The term “Con Man” has been coined through the years to describe individuals who can convince an innocent person to invest in fraudulent schemes or manipulate people to trust the con artist.

...

http://blog.volkovlaw.com/2016/06/con-men-criminals-compliance/

Wednesday, 22 June 2016 00:00

How Secure is your Facility?

On a walk with my toddler grandson the other day we waved to everyone (and every animal, including the birds) we came across. Like many young children, he is oblivious to the dangers of taking a walk around the neighborhood. He will take off across the street, run up to any dog or person, run out in the street when he sees a vehicle. I feel bad pulling him back, making sure all is safe as he looks up at me questioning, “Why are you taking this joy away?” As the adult, wanting to keep him safe, it is necessary for me to restrict some of his actions to ensure he stays safe. Now, I do let him fall, play in the dirt, walk through the water and plants. What is life without some dirt and scars? But it is my job to make sure he is not seriously harmed (along with making sure he has ice cream for breakfast).

For most of us, we go about our lives like my grandson, not worrying about our safety (other than the normal precautions we take each day, like looking both ways when crossing the street and making sure we don’t run into the person texting while walking). What a blessing that is. So how does this relate to the title of this blog?

Most of us recognize the various security precautions or technologies present at our place of business, such as badges to gain access to the building, access restricted by need to some areas, parking barriers, security guards at entrances, sign in sheets, etc.

In a recent blog we discussed weapons and facilities. That includes some items that are pertinent to consider here.

...

http://www.mha-it.com/2016/06/how-secure-is-your-facility/