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Winter Journal

Volume 29, Issue 1

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Jon Seals

CAMBRIDGE, Mass – Permabit Technology Corporation, the innovative leader in data efficiency technology, today announced that it is teaming with NEC Corporation of America (NEC) to deliver data efficiency solutions including deduplication and compression for its enterprise M-Series SAN storage systems.

Permabit’s award-winning Albireo data efficiency software provides data reduction across a wide range of applications, including mixed virtual server, VDI, database (OLTP and data warehouse) and Big Data environments. 

NEC’s SAN storage solutions are designed to solve data management challenges facing enterprise organizations. M-Series hybrid storage provides high performance solid state, local and remote data protection, and a vCenter plug-in, enabling management of servers and storage from a single pane-of-glass in virtualized environments. 

“We look forward to collaborating with Permabit to integrate Albireo data efficiency software with NEC’s M-Series SAN storage solutions,” said Gideon Senderov, director, Advanced Storage Products. “The combined solution will expand NEC’s enterprise SAN storage solution offerings and deliver advanced SAN capabilities at an extremely attractive cost of ownership for our customers.”

“We are committed to helping our partners gain market share by providing field-tested data efficiency solutions,” said Tom Cook, Permabit CEO. “We are excited to work with NEC to deliver primary SAN storage solutions with capacity savings that meet or exceed customer expectations.” 

About Permabit
Permabit pioneers development of data efficiency technologies. Our innovative data deduplication, compression and thin provisioning products enable the world’s leading storage OEMs to cut effective cost, accelerate performance, reduce time to market and gain competitive advantage. Just as server virtualization revolutionized the economics of compute, our data reduction technologies are transforming storage economics, today.
Permabit is headquartered in Cambridge, Massachusetts with operations in California, Texas, Florida, Korea and Japan. For more information, visit www.permabit.com.

About NEC Corporation of America NEC Corporation of America (NEC) is a leading technology integrator providing solutions that improve the way people work and communicate. NEC delivers integrated Solutions for Society that are aligned with our customers’ priorities to create new value for people, businesses and society, with a special focus on safety, security and efficiency. We deliver one of the industry’s strongest and most innovative portfolios of communications, analytics, security, biometrics and technology solutions that unleash customers' productivity potential. Through these solutions, NEC combines its best-in-class solutions and technology, and leverages a robust partner ecosystem to solve today's most complex business problems. NEC Corporation of America is a wholly-owned subsidiary of NEC Corporation, a global technology leader with a presence in 140 countries and $29.5 billion in revenues. For more information, please visit www.necam.com.
Service management app automatically adds mobile enablement to ITSM applications and introduces new productivity features


CRAWLEY, UK - The latest version of the IT Service Management (ITSM) software from iET Solutions, a division of UNICOM® Global, comes with a new self-service mobile app that boosts productivity and enhances user experience. The app will be showcased by iET Solutions' sister company Macro 4 at this year's Service Desk & IT Support Show (3-4 June 2015), alongside the latest iET ITSM software release.


The new app automatically adapts customers' existing ITSM forms and processes to a mobile-friendly layout without requiring any customization - and is available for both Apple iOS and Android phones and tablet devices.  The software introduces innovative productivity features to help mobile users work quickly and effectively while on the go. 


A time-saving ‘shortcut' system allows iET ITSM users to save common actions so they can be accessed directly from the home screen. Users can also save time and effort by setting up pre-populated templates for completing common tasks. For example, end users can quickly raise a ‘toner low' incident from their mobile device while standing at a printer, and printer engineers can update the status of incidents (such as ‘toner replaced') while on the move.


The self-service web browser interface for iET ITSM has also been updated to improve usability. The interface has a new layout with enhanced navigation and new icons. It also incorporates responsive design so that it automatically resizes to suit the user's device, and is touchscreen-enabled for ease of use on tablets.


Lynda Kershaw, Marketing Manager at Macro 4, who will be exhibiting on stand 323 at this year's SITS show, said: "The new iET ITSM app gives customers instant mobile access to any of their ITSM applications, without having to change any of the processes or forms they have already customized to suit their business.

We have added some clever features to make it easy for people to go in and do what they want as effortlessly and quickly as possible - which is especially important for users who are working on the move."


"And of course our customers can also continue to enjoy self-service access to their ITSM applications using our browser-based front end, which has been refreshed with a sleek new look and feel in the latest software release." 

iET ITSM, a comprehensive suite of flexible ITIL-aligned Service Management and Software Asset Management software developed by iET Solutions, is available in the UK from Macro 4, a division of UNICOM Global.  

ATLANTA – BrightClaim, a leading provider of claims administration solutions to property/casualty insurers, today announced the results of a property claims research survey it commissioned. Conducted by Ward Group, an independent consulting firm specializing in the insurance industry, this survey identifies and compares insurer utilization of third party claims services for the property line of business. It highlights the use of external partners in several aspects of the claims process, including file adjusting, catastrophe management, contractor repair networks, and contents evaluation.

Participants included more than 70 property/casualty insurers across North America, and represented a cross-section of carriers by size, business type, and financial performance.

Survey highlights include the following findings:

  • Enhancing customer claims experience ranked as the most important area of current focus for participants. However, while 84 percent of companies believed they outperformed peers in customer service, only 23 percent validated their customer experience results through independent sources.
  • 90 percent of participants used independent adjusting services in some form. Task-based assignments were most common for daily claims while full claim adjustment services were most often used and 30 percent more common than task assignments in a catastrophe event.
  • When using independent adjusters, high-performing carriers were nearly 2 times more likely to assign full claims adjustment activities to the independent firms rather than task-based assignments. These carriers achieved loss and expense ratios six points lower than the overall benchmark.
  • 95 percent of insurers that utilized a managed contractor repair network were satisfied with its performance and indicated loss adjustment expense expectations had been met or exceeded. Those carriers with contractor repair networks achieved lower loss and expense ratios.
  • 52 percent of insurers had a corporate-wide program for contents evaluation. 37 percent completely outsourced contents evaluation to a third party vendor.

"This property claims survey highlights the role of third party service providers in helping insurers attain their claims objectives. It provides unique insight into the ways insurers work with service providers and the impact those services have on insurer performance, productivity and cost of claims services," said Howard Rogers, CEO of BrightClaim.

To register for a survey results webinar on June 4, 2105 or to receive a copy of the survey visit www.brightclaim.com

About BrightClaim
BrightClaim is a national provider of integrated claims solutions, including property & casualty claims administration, contents evaluation, warranty administration, contractor network management and catastrophe claims services. From individual claims services to complete claims outsourcing, BrightClaim provides superior claims outcomes backed by quantitative performance metrics.


About Ward Group
Ward Group, a McLagan/Aon Hewitt company, is the leading provider of benchmarking and best practices studies for insurance companies. The firm analyzes staff levels, compensation, expenses and business practices for all areas of insurance company operations and helps companies to measure results, optimize performance and improve profitability. For more information about Ward Group, visit www.wardinc.com.

Trusted cloud services provider has also achieved re-certification to ISO9001 and ISO27001, and has transitioned to the ISO27001:2013 standard


LONDON – Skyscape Cloud Services Limited, the easy to adopt, easy to use and easy to leave cloud services company, today announced that it has achieved a re-certification against Quality Management System standard ISO9001:2008 and the updated ISO27001:2013 global Information Security Management System standard, and has also adopted and committed to the additional controls within the recently released ISO27018:2014 standard.


“The increasing adoption of cloud services has given rise to valid customer concerns about where their personal data is processed and stored, and how it is being properly protected,” said John Godwin, Head of Compliance and Information Assurance, at Skyscape Cloud Services. “ISO27018 introduces a more detailed approach to addressing these data privacy concerns, and supplements the 114 controls which are already offered within the ISO27001 information security management system standard.”


ISO27018 provides an approach to addressing data privacy concerns around Personally Identifiable Information (PII) within public cloud services, using an extended framework of PII focused controls which supplement those already present within ISO27001:2013.

The extended control set addresses the geographic location of PII, requirements for effective procedures for disclosure recording and breach reporting, and controls for the management of sub-contracted parties which may be involved in PII processing.


Other ISO27018 controls highlight the need for robust contractual activities for cloud services, reinforce the need for appropriate encryption of PII within cloud services and he require acceptable methods of secure PII data deletion as soon as it is no longer needed.


Godwin continued: “Skyscape's adoption of ISO27018 demonstrates our acknowledgement of these concerns, and confirms our ongoing commitment to providing the highest possible levels of security for our UK-based public sector cloud services. We anticipate that the adoption of ISO27018 will soon become a benchmark for assessing the security of Cloud Service Providers, and expect that cloud customers will be seeking the additional assurance that the implementation of controls from the ISO27018 standard will provide to their Personally Identifiable Information.”


Skyscape’s Information Security Management System has already incorporated the extended control set from ISO27018, ensuring that specific risks associated with PII in the cloud have been properly understood, assessed and managed. Until a standalone certification for ISO27018 is made available, Skyscape will demonstrate compliance through its existing ISO27001 verification and audit activities.


About Skyscape Cloud Services

Skyscape’s assured cloud solutions have been specifically designed to meet the needs of the UK public sector, delivering UK sovereign services that are easy to adopt, easy to use and easy to leave, with genuine pay-by-the-hour consumption models. As a UK SME, Skyscape has won a number of high-profile contracts via the G-Cloud Framework and through its large number of channel partners that embed Skyscape’s cloud platform in their solutions.

Skyscape’s full range of services are Pan Government Accredited (PGA) up to IL3, hence suitable for all data at OFFICIAL (including OFFICIAL-SENSITIVE) and connected to government networks including the Public Services Network (PSN), the N3 health network and others. Its services are delivered with leading technologies from the Skyscape Cloud Alliance Partners: QinetiQ, VMware, Cisco, EMC and Ark Data Centres.

Skyscape has been named a “Cool Vendor” by analyst firm, Gartner. To learn more about Skyscape, visit www.skyscapecloud.com or follow on twitter @skyscapecloud

New Offering Enables Organizations to Consolidate Server and Endpoint Protection with One Integrated Cloud Solution


MOUNTAIN VIEW, Calif. – Axcient, the leader in cloud-based Disaster Recovery-as-a-Service (DRaaS), today announced a new offering – Direct to Cloud – that expands Axcient’s offering to laptops and desktops, and enables organizations to replicate physical and virtual servers to the cloud without the need for a local appliance.

Axcient’s powerfully simple Business Recovery Cloud mirrors an organization’s entire IT infrastructure – now including laptops and desktops – in the cloud to ensure that core business functions are never interrupted, applications are always available, and data is always accessible. This offering is the first of its kind.

News Facts

• Direct to Cloud allows organizations that have relied on consumer-grade endpoint backup products, such as Mozy, Carbonite and Crashplan, to consolidate all of their backup and recovery solutions on a single cloud platform: Axcient Business Recovery Cloud.

• Unlike backup products that only copy files to cloud storage, Axcient Direct to Cloud enables customers to take full system snapshots of their laptops, workstations and servers, and store them in the cloud. When the primary system is unavailable, customers can instantly launch a virtual replica in the Axcient Business Recovery Cloud to enable seamless business continuity. When ready, customers can then migrate images to new hardware or a virtual environment.

• Replication to the cloud via Direct to Cloud can happen even if the device is not connected to a LAN. Users can connect to the Internet anywhere with a Wi-Fi connection, and Direct to Cloud will track offline changes and then securely resume replication.

• Axcient is the only DRaaS vendor that has three deployment options – physical, virtual or directly to the cloud – and now is extending the same level of server protection that made Axcient the leader in DRaaS to endpoint devices.

• Direct to Cloud includes server image replication (support for physical and virtual servers); laptop image replication (full image backup for Windows- based laptops); and instant failover (cloud failover of servers and laptops).

• Additional Axcient Direct to Cloud features include:
o Appliance-less, eliminating the need to deploy a local appliance.
o Available as a software download – once installed on laptops, servers or workstations, it establishes a secure encrypted connection to the Axcient Business Recovery Cloud.
o Configurable replication interval, retention, and bandwidth consumption
o Manage-by-exception health thresholds and notifications that speed up device management and troubleshooting
o Point-in-time recovery for data recovery, system failover, and image restoration giving businesses true business continuity
o Same web-based interface that customers use to manage server protection with Axcient, allowing a single interface for protection and recovery of all devices across an entire enterprise
o Unlimited storage, compute and bandwidth

• Direct To Cloud is currently generally available. For more details on how to get started today, contact Axcient at axcient.com, email sales@axcient.com or call (800) 715-2339.

• Axcient’s powerfully simple Business Recovery Cloud is the easiest way for companies to protect, access, and recover data and applications. Developed in the cloud, for the cloud, the Axcient Business Recovery Cloud mirrors an organization’s entire IT infrastructure in the cloud to provide total IT resiliency and ensure that core business functions are never interrupted, applications are always available, and data is always accessible.

Supporting Quotes
“Direct to Cloud fills a major gap in the market. No other vendor offers the same end-to-end protection for laptops, desktops and servers across physical and virtual environments,” said Justin Moore, CEO at Axcient. “Our customers and partners have been asking us to bring our leading Disaster Recovery-as-a-Service solution to endpoints so that they can do away with legacy online backup products and we decided to take it a step further and make an applianceless version of our platform for servers. Businesses of all sizes can now have enterprise level replication and resiliency for all of their systems at a tenth of the cost of building a replicated datacenter.”

“As an Axcient partner, Direct to Cloud gives us an important tool that expands our offering in two ways,” said Luis Alvarez, president and CEO at Alvarez Technology Group. “With the ability to eliminate the cost of an appliance, now even our smallest clients that only have a few servers that need protection can have access to enterprise-level resiliency at true SMB price points. Additionally, Direct to Cloud provides us with a better solution for endpoint protection, and allows us to replace endpoint backup solutions like Carbonite and consolidate a business’s entire protection suite into one platform. Direct to Cloud was very easy to deploy, and we are looking forward to bringing it to our customers.”

Tweet this: .@Axcient announces Direct to Cloud, providing organizations endpoint and enhanced server protection http://bit.ly/1PoFFR1 #DRaaS

Supporting Resources
• Axcient Website: http://axcient.com/
• Solutions: http://axcient.com/solutions/
• Blog: http://axcient.com/blog/
• Latest News: http://axcient.com/news/
• Join the Conversation: https://twitter.com/Axcient

CHICAGONational Flood Services, a division of Affinity Insurance Services, Inc., is introducing a revolutionary line of private flood insurance products, delivered via the FloodChoiceSM agent system, which unlocks new options for consumers and insurance agents looking for a simplified, cost effective way to address flood risk. These programs complement NFS’s relationships with Write-Your-Own insurance companies participating in the National Flood Insurance Program (NFIP).  NFS is the NFIP’s largest processor, with $2.2 billion in premium and three million policies.

“We believe our new private product suite changes the way consumers and agents view flood insurance,” said John Dickson, president of Advanced Insurance Coverages, Inc., a unit of NFS. “This product line directly responds to coverage gaps and time-consuming underwriting struggles that have affected both consumers and agents.”

The FloodChoice platform simplifies the processes for agents while offering consumers the most extensive private flood insurance coverage options available. The suite includes three core products:

·         EZ FloodSM is a simplified alternative to the NFIP that offers up to $750,000 in building and $200,000 in content coverage for single family residential homes. The application process is streamlined to only a handful of underwriting questions and does not require an elevation certification or photographs. Competitively priced, EZ Flood is lender accepted, has “A” rated financial backing and does not have a waiting period.

·         Excess Flood offers coverage for residential and commercial properties above the NFIP maximum payout limits. The product includes up to $5 million of coverage (buildings and contents combined) for properties with replacement cost value of up to $10 million. Excess Flood is not available for condominiums or properties located in Alaska, Kentucky and New York.

·         FloodWrapSM works in tandem with an NFIP policy to help address coverage gaps. Available in all flood zones for single and two- to four-family homes, it offers coverage for basements and basement contents, additional living expenses, golf carts and trailers, and septic system pumping. FloodWrapalso provides higher limits for decks, loss avoidance coverage, and optional excess building limits (up to $500,000 above NFIP limits).

“Flood is the number one natural disaster in the United States, impacting millions of Americans each year,” Dickson said. “This new private flood product suite offers homeowners peace of mind by delivering the most complete solution currently available.”

For more information on the private flood insurance product suite, please contact 1.888.281.0684 or visit www.privatefloodchoice.com.

Unveils Support for Kilo at Vancouver OpenStack Summit

SUNNYVALE, Calif. – Maxta®, a leading provider of hyper-converged solutions, today announced MxInsight™ and MxCloudConnect™, simplifying hyper-converged IT management across virtualization technologies. MxInsight includes historical reporting, enhanced policy management, and comprehensive storage quality of service (QoS) management for all Maxta MxSP™ and MaxDeploy™ solutions. MxCloudConnect, a remote call home capability, delivers proactive maintenance and support notifications. These capabilities, along with Maxta’s enterprise-class data services, close the storage management gap eliminating the need for complex and costly storage arrays. 

The main capabilities of MxInsight are:

•	Granular and enhanced insight into performance and capacity utilization of Maxta resources in real time as well as historical reporting. This capability provides easy and simple performance and capacity planning for data centers leveraging Maxta. 

•	VM-level policies and storage QoS enabling customers to set policies such as replication factors, data rebuild priority, and compute/storage affinity at the VM-level, delivering simple and efficient IT management.

•	Localization: Maxta now provides full support for all major languages, demonstrating our commitment to an expanding global community of users and installations worldwide.

MxCloudConnect, a cloud based call-home capability, enables proactive maintenance further automating and simplifying IT and storage management. 

Coinciding with the Vancouver, B.C. OpenStack Summit and its commitment to providing immediate access to the most cutting-edge virtual data center innovations, Maxta announced support for Kilo, the latest OpenStack release.  Maxta has developed both Nova and Cinder drivers for OpenStack with full integration and leverage of new Kilo features.  Maxta OpenStack Kilo support provides greater scalability and a full suite of enterprise-class data and high availability services. Maxta will be showing its solutions at its Booth #T11.

“The economics of hyper-convergence are extremely compelling. With MxInsight and MxCloudConnect, our customers have the insight, visibility, policy management, and data services to further reduce the complexity and cost of their virtual data centers,” said Yoram Novick, Founder, President and CEO, Maxta. “Our zero day support of Kilo is an additional testament to our commitment to maximize the promise of hyper-convergence by providing customers hyper-convergence support to the most cutting edge infrastructure technologies.”
Yoram Novick, Founder, President and CEO, Maxta

“Maxta’s ability to simplify performance and capacity planning within virtualized storage environments is an elegant approach to an ever-increasing problem. And its call-home feature further simplifies management for overworked IT administrators.”
Tim Stammers, Senior Analyst, 451 Research
“Maxta is already interoperable with Mirantis OpenStack thanks to our Mirantis Unlocked program. Together, we provide our joint customers with rock-solid data resiliency, availability and protection -- all with the flexibility and agility of an OpenStack cloud. We are working with Maxta to deepen their integration through a Fuel plug-in, and to support their new Kilo drivers in the upcoming Kilo-based release of Mirantis OpenStack.”
Boris Renski, Co-Founder and Chief Marketing Officer, Mirantis

•	OpenStack Datasheet (http://www.maxta.com/resources/#datasheets
•	Maxta website (www.maxta.com)

About Maxta
Maxta maximizes the promise of hyper-convergence. MaxDeploy Appliances and MxSP software solutions provide companies the choice to hyper-converge on any x86 server, the ability to run on any compute abstraction layer, and the flexibility to support any combination of storage devices eliminating the need for complex and expensive storage arrays.  The simplicity of Maxta’s VM-centric solutions reduces IT management and lowers cost, all while delivering hyper-scale, enterprise-level data services and capacity optimization. With Maxta, service providers and enterprise customers can build private and public clouds based on any cloud orchestration software. Think outside the storage box. For more information visit http://www.maxta.com.
New product release and Eyefreight Mobile expand platform capabilities and deliver unique planning and transportation intelligence for shippers and carriers


Eyefreight (www.eyefreight.com), a leading provider of transportation management systems (TMS), today announced a new product release known as Ceylon incorporating updated functionality for its Software-as-a-Service (SaaS) solution, including enhanced support for transportation planning and reporting, along with the availability of Eyefreight's customisable mobile application, Eyefreight Mobile.


With the Ceylon product release, Eyefreight offers new and improved functionality, including:

  • Increased collaboration on shipment planning - Allows updates to be made to shipments by third parties, decreasing the dependency on the original shipper
  • Quick-start spot carrier functionality - Enables planners to create new shipments without all the required data integrations, allowing shipments to be submitted for new carriers with greater efficiency
  • Real-time GPS integration and map visualisation - Eyefreight can read location data sent from GPS equipment on the Eyefreight mobile app and display shipment locations instantly on a driver's map, allowing the shipper to mitigate delivery risks by knowing carrier locations at key points of the transport
  • Enhanced reporting capabilities with MicroStrategy - Leveraging integrated business intelligence support from MicroStrategy, any end user can now extract data using drag and drop functionality to create and deliver key performance indicator (KPI) management reports with greater ease and efficiency

With Eyefreight Mobile, shippers and carriers receive an up-to-the-minute, 360-degree view of supply chain operations. Regardless of location, all supply chain parties have instant access to TMS data at their fingertips and can exchange information in real time. Eyefreight Mobile empowers users to improve customer service with real-time communication between shipping partners, including the ability to view products in transit, send event alerts and upload images, track packages by GPS, plan routes via Google maps, sign for receipt, and upload proof of delivery.


"The ever-changing global landscape of transportation and logistics can create challenges to effective communications; Eyefreight Ceylon and Eyefreight Mobile directly address these issues by providing advanced visibility, optimisation and collaboration features supported by real-time data," said Ken Fleming, CEO of Eyefreight. "With our nimble product releases, Eyefreight continues to keep clients ahead of the competition with more enhancements to improve performance and reduce costs across the board."


Please visit Eyefreight.com/solutions and Eyefreight.com/Eyefreight-Mobile to learn more about Eyefreight's transportation management solutions.


About Eyefreight
Eyefreight provides a command centre for shippers, reducing net landed cost of goods while improving business margins. An accessible SaaS solution, Eyefreight deploys its transportation management system (TMS) and inventory visibility rapidly and integrates with existing transportation workflows to reduce total cost of distribution by as much as 30 percent, while improving performance. Eyefreight offers the only transportation management system with inventory allocation algorithms and automated decision-making, weighing variables and calculations much faster than competitors that rely on manual human analysis, calculations and scenario planning.

Founded in 2009 by industry veterans dedicated to transforming the logistics function into a true profit centre for any organisation, Eyefreight's clientele spans multiple verticals worldwide. Headquartered in Utrecht, the Netherlands with U.S. headquarters in Evanston, Ill. Eyefreight is backed by De Hoge Dennen Capital and Global Cleantech Capital. Please visit www.eyefreight.com for more information.

New LoadMaster™ Series scales to meet the needs of growing enterprises


KEMP Technologies has announced a new family of high performance Application Delivery Controllers (ADCs), enabling enterprise customers to easily scale up as their business application performance and security needs evolve.


The new LoadMaster 5000 Series targets medium to  large enterprises with high transaction intranet and backend workflow applications, while the  8000 Series scales up to 30Gbps of application throughput and 30,000 SSL Transactions Per Second (TPS), to meet the needs of larger environments, service providers and web scale deployments. Both the 5000 and 8000 Series come standard with multiple 10Gb interfaces and are the only load balancers with native SDN adaptive traffic steering capabilities. This enables the KEMP LoadMaster to seamlessly integrate in software defined networks and provide optimal application quality of experience.


"We've engineered our LMOS - the ADC operating system driving our appliances - to take full advantage of the latest advancements in Intel® Xeon® processors, including increased core count and performance," said Peter Melerud, Chief Marketing Officer for KEMP. "This allowed us to eliminate the use of proprietary FPGAs and reduce the dependency on custom ASICs to deliver ultra-high performance and scale for demanding application environments. These cost savings translate directly into significant reduction in TCA and TCO for our customers that require high performance Layer 7 load balancing, SSL encryption processing, high capacity IPS/IDS and Web Application Firewall (WAF) capabilities, which are all CPU-intensive tasks."

KEMP LoadMaster™ is an advanced Layer 4-7 ADC with web application firewall and SDN functionality.


Flexible deployment options are available on all major hypervisors and cloud platforms, as well as dedicated KEMP appliances and third-party, best-in-class 'bare metal' servers. LoadMaster™ provides enterprise application integration and acceleration services that intelligently accelerates and secure client traffic flows for optimized user experience in virtualized and hybrid cloud architectures.


About KEMP Technologies
KEMP Technologies is a leading provider of load balancer software with over 26,000 deployments for enterprises and organizations that demand highly available, scalable and secure e-commerce, web and collaboration applications. KEMP empowers customers to rapidly scale their operations by delivering applications with Layer 4-7 high availability, optimized performance and secure access -- while offering users platform flexibility across hardware, software, and cloud ADC solutions.

Intel and Xeon are trademarks of Intel Corporation in the U.S. and/or other countries.

Saturday, 16 May 2015 00:00

Risking It

The challenge of planning is significant; anyone who has ever been required to plan anything in detail will know of the problems and issues that even thinking about it planning is difficult and can quite easily spin beyond the controllable. Plans can be effective or useless for various reasons, and the translation of thoughts to realities can be fraught with issues.

In attempting to make informed judgements, the perceived effectiveness of response and protective measures has been traditionally based on a combination of anticipation, information and intelligence assessment and a suitable selection of mitigation measures.  However there is perhaps also an element of chance and luck in detecting and deterring any type of malicious activity and this has served to add to the range of variables which can complicate an attempt to manage risks.   The most thorough risk analysis will not be able to address all variables which will hamper the effectiveness of managerial processes in providing an adequate contribution to pre-emptively managed protective efforts.