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Spring Journal

Volume 29, Issue 2

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Jon Seals

DHS Lab to Study the Qylatron Entry Experience Solution as a Secure Entry Point of the Future

PALO ALTO, Calif. – Qylur Intelligent Systems, an intelligent systems company based in Silicon Valley, today announced that it has entered into a Cooperative Research & Development Agreement (CRADA) with the U.S. Department of Homeland Security (DHS) Transportation Security Laboratory (TSL). The agreement will allow the TSL to evaluate the Qylatron™ Entry Experience Solution and could eventually lead to use of the Qylatron in a range of checkpoint environments.

The DHS Science and Technology Directorate (S&T) establishes CRADAs as public-private partnerships designed to expeditiously mature and deploy security technologies. The TSL, part of DHS S&T, works with developers of contraband detection products so that systems might achieve qualification by DHS components.

The 18-month-long collaboration will begin with the testing and evaluation of the Qylatron at the TSL facilities, a federal laboratory within the DHS S&T located at the William J. Hughes Technical Center in the Atlantic International Airport in New Jersey. The Qylatron will be evaluated for its new capabilities, operational models and detection. Qylur's vision to provide the secure entry point of the future aligns with the DHS's vision of smart, integrated, connected and interoperable solutions that deliver the experience and performance expected at airports and ground sites in the future. TSL's evaluation will be the first step in in the CRADA collaboration between DHS S&T and Qylur.

"We are honored to embark on this milestone, collaborating with the Department of Homeland Security. Since the DHS and Qylur essentially share the same vision for secure entry points, we expect very positive outcomes resulting from this CRADA agreement," says Dr. Lisa Dolev, founder and CEO of Qylur.

About Qylur
Qylur Intelligent Systems is a Silicon Valley-based technology company disrupting the operational intelligence market through significantly smarter adaptive systems that deliver great user experiences. Qylur develops software and system solutions that are vertically integrated across the entire IIoT/M2M stack and employ social networks of machines, multi-dimensional machine learning, and human interaction design (M2H). The company's solutions offer guests a fun, respectful and personalized self-service process while helping venues to continuously optimize their operations. Qylur's solutions sense-think-act-learn in a variety of markets including sports and entertainment, government and transportation. The company has received the US Department of Homeland Security SAFETY Act Developmental Testing and Evaluation Designation for its Qylatron product. For more information, visit www.qylur.com.

Qylur and Qylatron are trademarks of Qylur Intelligent Systems, Inc. All other brands, products or service names are or may be trademarks or service marks of their respective owners.

New HMS Driven Platform Enables System Level Management of SSD Background Operations for Greater System Performance and Consistency

SAN JOSE, Calif. – OCZ Storage Solutions -- a Toshiba Group Company and provider of high-performance solid-state drives (SSDs) for computing devices and systems, today announced the introduction of Host Managed SSD (HMS) technology, first supported by the Saber 1000 Series SSDs. HMS technology enables Host controls over internal SSD background processing tasks that were previously not exposed to host-level software. System-level software control of background processing tasks, such as Garbage Collection, enable improving overall storage performance, and specifically enable obtaining consistent and predictable latency across a large pool of SSDs.

Hyperscale, Cloud, and datacenters now run software defined storage applications which manage large pools of SSDs across multiple servers. Consistent performance of these SSDs is critical to many modern applications, such as modern data bases and online trading, that have migrated to the Cloud. Exposing HMS functions via API enables integration of HMS functions into the storage stacks.

"We have listened to our customers and they require not only high performance, but consistent high performance," said Oded Ilan, General Manager of OCZ's R&D Team in Israel. "Our new Saber HMS SSD, together with a software library and API, enable for the first time software orchestration of internal housekeeping tasks across large pools of SSDs, thus overcoming performance barriers that were simply not possible to address without this technology."

The HMS-enabled Saber 1000 SSDs are managed by software APIs which provide control over the HMS functionality within the Saber HMS SSD. OCZ is also providing a reference design and demonstration platform which demonstrates the functionality of Saber HMS, and enables benchmarking the HMS system performance in real time. OCZ also provides a software library and a Programmer's Guide so HMS can be easily integrated into storage stacks of storage OEMs or software defined storage applications.

The Saber 1000 SATA Series is OCZ's first product to support HMS controls and includes usable capacities of 480GB and 960GB in a 2.5" x 7mm enclosure. Designed for cost-sensitive, read-intensive, large-scale deployments, Saber 1000 HMS delivers the consistent performance datacenters require, at a price point that enables superior ROI. With an ever-increasing focus on higher performance and lower cost, OCZ views HMS as the next evolution in storage systems design.

More information on Saber 1000 HMS, as well as OCZ's complete enterprise SSD portfolio is available at www.ocz.com/enterprise.

About OCZ Storage Solutions

OCZ Storage Solutions -- a Toshiba Group Company is a leading provider of high performance client and enterprise solid-state storage products and is a wholly-owned subsidiary of Toshiba Corporation. Offering a complete spectrum of solid-state drives (SSDs), OCZ Storage Solutions leverages proprietary technology to provide SSDs in a variety of form factors and interfaces to address a wide range of applications. Having internally developed firmware and controllers, virtualization, cache and acceleration software, and endurance extending and data reliability technologies, the Company delivers vertically integrated solutions enabling transformational approaches to how digital data is captured, stored, accessed, analyzed and leveraged by customers. More information is available at www.ocz.com.

All trademarks or brand names referred to herein are the property of their respective owners.

Company Counts New Product Offerings, Key Executive Appointments and New Customers Among Year-to-Date Successes

SAN FRANCISCO, Calif. – Leading global business mobile messaging provider, MessageMedia, today announced details of its robust growth achieved throughout 2015. From expanding its award-winning line of products that enhance how companies engage customers, to adding new clients and expanding its executive team, MessageMedia has built significant momentum leading into 2016.

"Since our launch in 2000, MessageMedia has remained on the forefront of innovation in the mobile communications space, developing the most cutting-edge advancements in SMS messaging," said Mark Rothert, U.S. President of MessageMedia. "Through these innovations, we have helped thousands of customers integrate SMS into their business to enhance their administrative and call center workflows, enable marketing teams to increase engagement and conversions, and enable companies across all industries to adopt new business models. Our strong performance in 2015 thus far demonstrates our ability to address the market need for enhanced global communications and provide the industry-leading SMS solutions to meet this growing demand."

Client Growth
As MessageMedia continues to help organizations around the world capitalize on the power of SMS to grow their businesses, the company has welcomed many large, global companies representing a wide range of industries, including retail, healthcare, transportation, telecommunications and entertainment. Among the new clients MessageMedia added in 2015 are a major department store chain, one of the world's leading professional services organizations, a leading nonprofit medical care facility, a leading managed healthcare company and a global financial services firm.

Each of these companies benefits from MessageMedia's two-factor authentication to ensure the security of their SMS communications and mitigate security breaches. Crucial to their decision to work with MessageMedia was the company's partnership with the RSA Secured Partner Program. Though this partnership, RSA Authentication Manager users can leverage MessageMedia for the delivery of one-time passwords via text messages for on-demand authentications and benefit from MessageMedia's 100 percent up-time messaging gateway.

MessageMedia has also welcomed new customers in the government space. These include a state government using SMS to convey health benefits exchange notifications, a county health and human services department using SMS to communicate with program beneficiaries and a city government leveraging SMS technology for its emergency alerts. These local governments selected MessageMedia due to its extensive experience in the government sector, credibility and proven partnership model that makes it the SMS solutions provider of choice for governments around the world.

Product Expansion
Key to MessageMedia's ongoing success is its ability to stay ahead of the competition and deliver new innovations in the SMS space. Having pioneered two-way text messaging business services 15 years ago, the company continues to lead the field in creating next-generation SMS functionality. Since the beginning of 2015, the company has introduced several new solutions to further enhance how its clients leverage SMS communications. The company's newest products include:

  • SMS-enabled Long Numbers: With SMS-enabled long codes, companies can add the power of text messaging their existing ten-digit voice numbers. This product facilitates a unified approach to communications while leveraging the local area code numbers in which companies have invested and that their customers are already familiar with.
  • SMS-enabled Toll-free Numbers: Customers can send SMS messages to or from 800 or other toll-free numbers, improving customer engagement and the user experience by eliminating wait times and reducing call center costs while interacting with customers via their preferred channel (SMS, voice, or a combination of the two).
  • Multi-modal failover: MessageMedia helps companies eliminate failed messages due to network-related issues, such as short code blocking; with account-level logic, failed messages are automatically re-routed to alternate channels to ensure delivery.

Executive Appointments
MessageMedia's ability to provide the latest technological advancements and utmost level of service are due to its highly qualified team of SMS pioneers and leading experts in the field. To further ensure the company's ability to meet rapidly growing demand for its solutions, MessageMedia made five high-level additions to its team:

  • Tom Bleers, Director of Sales
  • Cameron Buckley, Executive Director, Sales & Marketing
  • Audrey Dowd, Director of Global Marketing
  • Brian Ford, Director of Business Development
  • Bob Kimball, Director of Strategic Partnerships
  • Matthew Varley, Chief Operating Officer

Each brings extensive experience in the technology-based media services and will be instrumental in growing MessageMedia's global footprint and expanding its product offerings in the coming months and years.

Looking Forward
"MessageMedia has undergone remarkable growth since our beginnings in 2000; we now serve more than 15,000 customers around the world," said Rothert. "Overall, 2015 was a significant year for us, expanding by every measure possible and welcoming the individuals who can ensure our continued success far into the future. As MessageMedia continues to extend the possibilities of how SMS can enhance business, we anticipate continued growth and positive results throughout 2016 and beyond."

About MessageMedia
MessageMedia is Australia's largest business mobile messaging service provider, and a leading player globally with significant market share in the U.S., U.K. and New Zealand. Through its reliable and innovative IT solutions and award-winning customer service, MessageMedia helps businesses of all sizes deliver business efficiencies, improve customer engagement and increase revenue via the power of mobile messaging. MessageMedia provides a comprehensive range of mobile messaging solutions and consulting for businesses across almost every industry, including: alerts and notifications; appointment reminders; billing and payments; marketing; staff and rostering. Connect with us: Website | Twitter.

DUSSELDORF, GERMANY – Cisco (NASDAQ: CSCO) Softbank Corp. announced that it will deploy an upgraded architecture of Softbank's White Cloud SmartVPN, utilizing Cisco Evolved Services Platform (ESP) Orchestration, software defined networking (SDN) and network function virtualization (NFV) technologies. The enhanced architecture reduces the time to deployment for new enterprise services from weeks to minutes, while allowing for greater elasticity of customer demand by utilizing service chaining of new virtual network functions.

The Softbank White Cloud SmartVPN offers enterprise customers a differentiated network service with a selection of multi-vendor networking equipment offerings. Traditionally, network operators have built service chains of L4-L7 security functions by wiring cables between physical network devices. This service chaining infrastructure is expensive, difficult to manage, and inflexible for differentiated service offerings to diverse customer segments. In contrast, service chaining using SDN creates software-controlled service chains in which traffic is steered through the appropriate security functions for a given flow, based on customer profile, service type or other characteristics.

Softbank is using Cisco's Network Services Orchestrator (NSO) enabled by Tail-f for the provisioning of both its physical and virtual elements. Cisco NSO is an extremely flexible standards-based DevOps product that enables rapid development and modification of network services. Using strict, standardized YANG models for both services and devices, NSO automates all of the multi-vendor devices, making it easy to change and reconfigure services on-demand, without time-consuming and error-prone manual effort.

Softbank has also deployed Cisco's Virtual Topology System to stitch the dynamic service chains within the data center. The Cisco Virtual Topology System is a standards-based, open software-overlay management and provisioning system. It automates data center network fabric provisioning for virtual and physical infrastructure.

The White Cloud SmartVPN uses a self-service online portal to give customers a simple way to select security policies and scalable network services associated with changes of business requirements.

Supporting Quotes:

"Our new Cisco architecture has enabled us to dramatically increase our ability to provide highly responsive customer experience," said Sadahiro Sato senior vice president of ICT innovation, Softbank. "The flexibility and open nature of the Cisco Evolved Services Platform will equip us with the tools to innovate new services at a rapid pace and keep ahead of our competition. Automation and elasticity on demand will also help us dramatically reduce both our operating and capital costs as we grow the offering."

"We are delighted to partner with Softbank to unlock network innovation and accelerate service creation and deployment," said Gee Rittenhouse, senior vice president of cloud and virtualization, Cisco. "Softbank was able to enable an open, modular multi-vendor architecture that suits its specific needs by utilizing Orchestration, NFV and SDN products from Cisco's Evolved Services Platform. This new business solution is an exciting opportunity for Cisco to work with such an innovative and customer-centric service provider."

About Cisco
Cisco (NASDAQ: CSCO) is the worldwide leader in IT that helps companies seize the opportunities of tomorrow by proving that amazing things can happen when you connect the previously unconnected. For ongoing news, please go to http://thenetwork.cisco.com.

About Softbank
SoftBank Corp., a subsidiary of SoftBank Group Corp. (TOKYO: 9984), provides mobile communication, fixed-line communication and Internet connection services to customers in Japan. Leveraging synergies with other companies in the SoftBank Group, SoftBank Corp. aims to transform lifestyles through ICT and expand into other business areas including IoT, robotics and energy. To learn more, please visit www.softbank.jp/en/corp/group/sbm/

Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. A listing of Cisco's trademarks can be found at www.cisco.com/go/trademarks. Third-party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company.

Global survey of 2,685 IT pros highlights the biggest challenges IT teams face in the battle over the increasing complexity, security threats and importance of mission critical applications and infrastructure


LONDON, UK – IT teams wage a battle behind the scenes every day to enable today’s connected digital businesses. Whether it is dealing with cyber threats, new technology or just the sheer volume of day-to-day work, the true front lines of IT have become increasingly complex. Given these challenges, Ipswitch set out to uncover the biggest issues facing IT departments as 2016 approaches. Today it released the findings of this survey in a report entitled “The 8 Issues Derailing IT Team Innovation” that highlights the eight most critical issues holding IT back from achieving its innovation and operational goals.


The findings of the report are available here http://ipswit.ch/TmVSh and the major themes will be discussed during the Ipswitch Innovate 2015 Summit, a two-day virtual conference from the 21st to the 22nd of October.


“Behind every business-critical application that serves as the lifeblood of modern commerce, companies rely on IT teams to keep them up and running 24/7,” said Jeff Loeb, CMO at Ipswitch. “This survey identifies the key challenges facing IT organisations heading into 2016, and highlights how IT teams are coping with increasing complexity and security threats.”


The survey of 2,685 IT professionals across the globe revealed that their top IT challenges fall into eight distinct categories. The categories and percentage of respondents are as follows:

  1. Security (25%)
  2. IT Infrastructure and Application Performance Monitoring (19%)
  3. New Technology, Updates and Deployment (14%)
  4. Time, Budget and Resource Constraints (10%)
  5. Business Issues (7%)
  6. Data Management and Storage (6%)
  7. Device Management and End User Issues (5%)
  8. Automation and Reporting (4%)

Survey Methodology and Regional Breakdown

In July of 2015, Ipswitch surveyed 2,685 IT professionals across the globe to determine their top IT concern for 2016. The percentage of responses representing each global region is as follows:

  • North America: 61%
  • Europe: 24%
  • Asia-Pacific: 12%
  • Latin America: 3%


  • For a copy of “The 8 Issues Derailing IT Team Innovation: Key Challenges Facing IT Teams in 2016” report, visit: http://ipswit.ch/TmVSh.
  • For more information on Ipswitch Innovate 2015 Online Summit (21st – 22nd October, 2015) including how to register for this free event, visit: .

About Ipswitch

Ipswitch helps solve complex IT problems with simple solutions. The company’s software has been installed on more than 150,000 networks spanning 168 countries to monitor networks, applications and servers, and securely transfer files between systems, business partners and customers. Ipswitch was founded in 1991 and is based in Lexington, Massachusetts with offices throughout the U.S., Europe, Asia and Latin America. For more information, visit www.ipswitch.com.

Ipswitch is a registered trademarks of Ipswitch, Inc. in the U.S. and other countries.

MUNICH – Speexx, the leading provider of online and mobile language training, today announced the opening of its first US-based office. The presence in New York and the region will help to provide on-the-ground services for new and existing corporate clients.


Although a number of US corporations are already using Speexx for online business communication skills training, this step marks the official entrance of Speexx into the US market. This is Speexx’s ninth office, with further subsidiaries established in China, Brazil, Singapore, France, Spain, Italy, the UK and Germany. The Speexx solution features online and mobile courses and learning tools for all users across all devices, as well as business analytics and APIs for enterprise customers, from SMB to Fortune 500.


Armin Hopp, Founder and President of Speexx, comments, “The United States corporate market holds huge potential for Speexx and our blend of cloud-based language training solutions. Our New York office is the decisive building block in our strategy to bring the best language training experience to users in corporations all across the world. And as they say – ‘if you can make it here, you can make it anywhere’.”


The new office officially opens on 15th October 2015 and is located in midtown Manhattan.


About Speexx

Speexx helps large organisations everywhere to drive productivity by empowering employee communication skills across borders. Speexx offers an award-winning range of cloud-based online language learning solutions for Business English, Spanish, German, Italian and French with ongoing support in 13 languages. Speexx is easy to use and scales to the needs of users and training managers in organizations of any size. The Speexx branded Perfect Blend integrates online business communication skills training, mobile and social learning, expert coaches located throughout the world and personalized live online activities into one fully standardized, globally consistent learning experience. More than 8 million users in 1,500 organizations – including Ericsson, UNHCR and Credit Suisse – use Speexx to learn a language smarter and deliver results on time. Speexx was founded in 1994 and is headquartered in Munich, New York, London, Madrid, Milan, Paris, Sao Paulo and Shanghai. For more information, visit www.speexx.com.

INDIANAPOLIS – Scale Computing, the leading provider of hyperconverged solutions, today announced that Sevier County Bank (SCB), a banking and financial services firm established in 1909, has selected Scale’s HC3® Virtualization Platform in order to upgrade its information systems and support the bank’s strategic technology plans as it serves the community in its next hundred years.

Headquartered in Sevierville, Tennessee, SCB has six locations providing high service level loan and deposit solutions to businesses and individuals in the region. To support these critical services for its 75 employees and thousands of customers, SCB uses three Jack Henry Banking applications for functions like check imaging and archive, data security and compliance, and reporting. SCB’s key requirements were an updated virtualized infrastructure with high availability to defend against failures and downtime, and data protection and disaster recovery capabilities that met the financial industry’s exacting standards. With an IT staff of two, simplified installation, migration, and ongoing maintenance were also desirable features.

With physical servers nearing the end of their useful life, SCB evaluated a traditional virtualization solution using VMware running on host servers connected into a shared storage environment. However, the estimated cost of $180,000 for hardware at a single location was expensive and financially irresponsible. 

Fortunately, Josh Carr, Assistant Vice President, IT Manager and Systems Administrator at SCB, learned about Scale Computing’s HC3 product, a hyperconverged solution combining servers, storage, virtualization and management into a single, easy-to-use system. With no virtualization software to license and no external storage to buy, the upgrade to Scale’s HC3 came in around one-third that cost – an easy sell to the bank’s officers. 
Aside from the cost comparison, SCB gained a scalable, simple, and highly available infrastructure that is as easy to set up and manage as a single server. 

“We love that the HC3 is so simple to use, and we love the interface,” said Carr. “The Scale nodes were a piece of cake. Once we got the switches in place, it was up and running that day.”

SCB implemented an HC2000 cluster at their primary site, which alone provides high availability for any VMs created on the system. The bank also installed an HC1000 cluster at its disaster recovery (“DR”) branch, and uses HC3’s replication to ensure compliance in the highly regulated banking industry. The process for replicating and cloning VMs is easy enough that SCB can also test their DR plan with ease.  

“If the Main Office experiences a disaster, we could take the replicated VMs at our DR location and clone those to spin them up with little to no downtime.  We’re estimating that only about five minutes worth of recent data changes would potentially be lost,” said Carr. 

“Sevier County Bank made an intelligent choice to avoid the out-of-control licensing costs of virtualization software, and the headaches of managing external storage, in favor of HC3,” said Jeff Ready, CEO at Scale Computing. “As a single, appliance-like solution, HC3 is ideal for these environments moving aging physical servers to virtualized ones, and adding enterprise-strength data services, while keeping it simple, cost-sustainable, and scalable for the long term – perhaps even another century.”

About Scale Computing
Scale Computing integrates storage, servers, and virtualization software into an all-in-one appliance based system that is scalable, self-healing and as easy to manage as a single server. Using industry standard components, the HC3 appliances install in under an hour, and can be expanded and upgraded with no downtime. High availability insulates the user from any disk or server failure and a unified management capability driven by the patented HyperCore Software™, efficiently integrates all functionality. The result is a data center solution that reduces operational complexity, allows a faster response to business issues, and dramatically reduces costs. For more information, call 877-SCALE-59 or visit www.scalecomputing.com.
60 percent of Americans would consider cancelling their trip or consider other options because of El Nino if they were planning to visit California -- except for men aged 65+, who do not fear turbulence.

SAN FRANCISCO – Switchfly, Inc., the technology company powering travel search/booking and loyalty program engagement for the world’s most celebrated brands, today released a survey about the extent to which El Nino would interfere with people’s plans to visit the Golden State. The survey was conducted online by Harris Poll on behalf of Switchfly in September.

The survey found that, if people were planning to visit California this winter, 23 percent would definitely cancel their plans if the El Nino storms are raging and another 37 percent would consider options other than visiting California. This was especially true of people from the North East -- of whom 27 percent would cancel their travel plans and 43 percent would consider other travel destinations -- and of senior women aged 65+, 28 percent of whom would cancel their travel plans and 42 percent would consider other travel destinations.

We’re going to face more flight cancellations and delays because of El Nino,” said Daniel Farrar, CEO of Switchfly. “Travel providers should plan accordingly and have their customer services agents on the ready. This is also a good time for airlines to reconfigure and optimize their first party ancillaries for comfort; be sure to offer lounge access, VIP security and boarding and noise-cancelling headphones just prior to travel.”

For travelers, El Nino will also mean some pretty bumpy landings, takeoffs, and mid-flight turbulence. Don’t forget to pack something to calm your nerves, whether it be mint tea or Xanax. But most importantly: this is the season to buy travel insurance. It doesn’t cost much and you’ll be covered in case of flight cancellations or missed connections.”

Who would be the least likely to cancel? Senior men. No amount of storm clouds or heavy turbulence would keep these nerves-of-steel seniors from California: 50 percent of men over the age of 65 said that they would travel to California, storms be damned, and only 17 percent would cancel existing plans, if they had them.

Survey Methodology

This survey was conducted online within the United States by Harris Poll on behalf of Switchfly from September 14-16, 2015 among 2,031 adults ages 18 and older. This online survey is not based on a probability sample and therefore no estimate of theoretical sampling error can be calculated. For complete survey methodology, including weighting variables, please contact Gabrielle@bospar.com


Switchfly, Inc. is a global technology company that powers travel commerce and loyalty program engagement for some of the world’s most recognizable brands. Leading airlines, hotels, financial service providers and even retailers depend on Switchfly to power their omnichannel travel and loyalty experiences because it uniquely combines a highly scalable and secure SaaS architecture with deep product and content inventory. Powerful analytics and real-time decision engines allow them to foster contextually-rich customer engagement, even as they benefit from Switchfly’s continuously evolving SaaS platform. Headquartered in San Francisco, Switchfly generates more than $1.25 billion USD in revenue for its clients annually and facilitates the redemption of more than 35 billion reward points and miles each year. The company’s global client roster includes American Airlines, Emirates, JetBlue and LAN Airlines; IAG Avios, Lufthansa Miles & More and United MileagePlus; InterContinental Hotels Group and Starwood Hotels; Expedia, Priceline and Groupon. For more information, visit http://www.switchfly.com.

Wednesday, 14 October 2015 00:00

Cost of Cyber Crime Up 19% For U.S. Businesses

In its annual Cost of Cyber Crime study, the Ponemon Institute found that the average annual cost of cyber crime per large company is now $15.4 million in the United States. That figure has increased 19% from last year’s $12.7 million, and presents an 82% jump from the institute’s first such study six years ago. This year, losses ranged from $307,800 to $65,047,302.

Globally, the average annual cost of cybercrime is $7.7 million, an increase of 1.9% from last year. The U.S. sample had the highest total average cost, while the Russian sample reported the lowest, with an average cost of $2.5 million. Germany, Japan, Australia, and Russia experienced a slight decrease in the cost of cyber crime over the past year.

To try to benchmark the complete cost of cyber crime, the Ponemon Institute examines the total cost of responding to incidents, including detection, recovery, investigation and incident-response management. While it is virtually impossible to quantify all of the losses due to reputation damage or business interruption, the researchers did look at after-the-fact expenses intended to minimize the potential loss of business or customers.



Wednesday, 14 October 2015 00:00

The Doctor to Cure Your Cloud Woes

I’d like to introduce you to a fairly new tool to add to your Citrix CloudPlatform administrative toolbox.

Meet the doctor. CCPDoctor–or ‘The Doc’ as I like to refer to it–is a powerful tool that can highlight potential issues in your CloudPlatform environment.

The doc works on all major code lines (as of this writing; 3.0.7, 4.2.1, 4.3, 4.5 and soon to be released 4.7). It also comes baked in with some sweet features that make certain tedious administrative tasks a breeze.'