Major accomplishments and robust growth drive successful first year and promising future for data protection and recovery company
MINNEAPOLIS – Arcserve, LLC, a leading provider of data protection and recovery solutions, is commemorating its first year of operation as an independent company. Since the spinout from CA Technologies, Arcserve established a new headquarters in Minneapolis, Minnesota, launched Arcserve Unified Data Protection (UDP) for virtual, physical and cloud in both a software and appliance form-factor, hired over 170 new employees globally and expanded its reach to over 45,000 end users in 150 countries.
According to a recent survey of 138 IT professionals conducted by Arcserve, 65 percent of respondents have had to utilize their data recovery solutions in the past year, highlighting the importance of this technology for business continuity. Not surprisingly, the widespread adoption of Arcserve Unified Data Protection (UDP), an easy-to-use data protection and recovery solution for physical, virtual and cloud systems, has contributed to the company’s robust growth. In less than a year, its customer base has nearly tripled, with over 85 percent representing net new customers. UDP was named Storage Product of the Year at the 2015 DCS Awards and Backup and Disaster Recovery Product of the Year by Storage Magazine.
On the heels of the UDP launch, Arcserve introduced the first all-in-one data protection appliance in early 2015, which earned a PC Pro recommendation as a top choice for protecting physical and virtual systems. The Arcserve UDP 7000 Appliance, powered by UDP, simplifies disaster recovery for SMB and mid-market organizations that want a true “set and forget” solution. With a unique combination of agile capabilities and unmatched simplicity, the UDP Appliance is ideal for businesses that are looking for cost-effective, comprehensive protection, a fact underscored by its 700 percent sales growth over the last fiscal year. In addition to the current series, organizations now have more options with an expanded offering that includes six appliances to protect up to 90 terabytes of data.
“Backups are worthless without the ability to recover data and UDP gives me confidence that I can perform system restores one after another, and it works well,” said Mark K Mueller, senior electronic delivery analyst at San Mateo Credit Union. “I was pleased to find the UDP Appliance very easy to configure, yet powerful… it blows me away.”
In July 2015, the company launched Arcserve Cloud to provide off-site disaster recovery and business continuity for organizations without the resources for up-front investment and maintenance of secondary sites, infrastructure and personnel. Arcserve Cloud is fully integrated with the UDP Appliance and provides users with Disaster Recovery as a Service (DRaaS) capabilities, including long-term data storage options and application failover testing. The solution is well-positioned for Managed Service Providers (MSPs) and Value Added Resellers (VARs) as an extension to their data protection solution portfolios.
“Organizations are struggling with a combination of issues related to data growth, compliance requirements, security threats and limited resources, causing many to seek new solutions for protection and recovery,” said Mike Crest, CEO, Arcserve. “In fact, nearly 20 percent of companies that have had to utilize their recovery solutions failed to get back all of their data, according to our recent survey results. Since emerging as an independent, private data protection company one year ago, we’ve focused squarely on resolving these issues for our customers through the development of feature-rich solutions that are easy to deploy and manage.”
In order to further its channel commitment and accelerate partner success, Arcserve forged an exclusive alliance with Ingram Micro Inc. (NYSE: IM) to market, sell and support its entire product line to channel partners across the U.S. and Canada. This new alliance marked a significant shift in the company’s distribution strategy, increasing Arcserve’s speed of business and expanding its reach throughout the North American IT channel.
Following this announcement, the Arcserve Partner Program was introduced as an exclusive distribution strategy, ensuring channel partners receive the leads, bottom-line results, and support they need with no risk of conflicts. Launched at Ingram Micro’s Spring ONE event last May, the program focuses on driving faster and easier transactions that channel partners can use to offer proven data protection that customers will value. This year alone, the program has supported over 7,200 channel partners and service providers.
“Arcserve’s growing success within the IT channel is a result of targeted technology, thoughtful planning, and consistent partner engagement, enablement and business execution,” said Scott Zahl, vice president, Advanced Solutions, Ingram Micro. “It’s been a great first year, and we congratulate Arcserve and look forward to expanding on our success.”
“The Arcserve partner program has made it easy to build and scale our data protection service, adding tremendous value for our customers,” said John Jensen, Director of Sales at JensenIT. “It has delivered a rewarding framework for accelerating deal transactions and given us the resources and support we need to provide exceptional service and solutions to our customers.”
Looking ahead, Arcserve is well positioned to accelerate its business upmarket by further enhancing the simplicity and usability of Arcserve UDP particularly for MSP partners, introducing additional geographic coverage for the Arcserve Cloud and releasing larger capacity appliances. Continuing its momentum, the company is on target to exceed its fiscal year 2016 growth plans and is aggressively looking at additional offerings for its solution portfolio.
“More than ever, organizations are seeking cost-effective and simple, yet highly sophisticated backup and recovery for data across a variety of environments and locations,” said Jason Buffington, senior analyst for data protection at Enterprise Strategy Group. “Arcserve has stepped up to this challenge head-on with its Unified Data Protection platform, and continues to show significant growth with its robust strategy that positions them well to achieve their vision of providing reliable insight and assured recovery from all sources to all targets. Considering the two-decade data protection pedigree of Arcserve, it’s been exciting to see them thrive in their new independence: congratulations on year one.”
Arcserve is a leading provider of data protection and recovery software that provides organizations with the assurance that they can recover their data and applications when needed. Launched in 1990, Arcserve provides a comprehensive solution for cloud, virtual and physical environments, on premise or in the cloud, backed by unsurpassed support and expertise. Arcserve Unified Data Protection (UDP), available on Arcserve’s appliance or your hardware, drives a full range of highly efficient and integrated data protection capabilities through a simple, web-based user console. Arcserve has a customer base of 45,000 end users in more than 150 countries and partners with over 7,500 distributors, resellers and service providers around the world. Arcserve is headquartered in Minneapolis, Minnesota with offices around the world. Visit www.arcserve.com.