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Summer Journal

Volume 27, Issue 3

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Jon Seals

Commonwealth Healthcare Corp. emergency preparedness director Warren Villagomez assures that the CNMI still has zero suspected cases of a bird flu strain originating from China.

As of May 3, the World Health Organization website has recorded 126 cases and 24 deaths caused by the avian influenza A(H7N9) virus.

According to Villagomez, the corporation remains vigilant against this bird flu outbreak and continuously monitors all activities from different sources such as daily updates from WHO and from the U.S. Centers for Disease and Control, among other sources.



Threats to water, a requirement for life, make for compelling story lines. The movie Batman Begins includes a poisoned water supply as a plot point, for example. But threats to the water supply aren’t just the stuff of modern fiction.

“The idea of poisoning drinking water goes back a long way,” said James Salzman, a professor of law and environmental policy at Duke University and author of Drinking Water: A History. The Roman emperor Nero is said to have poisoned his enemies’ wells in the first century. J. Edgar Hoover obsessed over threats to the water supply during World War II.



Schneider Electric, the global specialist in energy management, announced today that it has been selected by Liberty Utilities to provide customized weather forecasts for its natural gas operations across the U.S. as well as severe weather alerts for its electric and storm restoration operations in the northeastern United States. Schneider Electric will provide weather information to improve service for Liberty Utilities’ more than 350,000 customers.

Weather Forecasts Help Predict Customer Demand

Ninety percent of load forecasting errors in the industry are attributed to inaccurate weather predictions. Schneider Electric’s top-rated temperature and precipitation estimates, ranked number one in the industry for the sixth year in a row, will further strengthen Liberty Utilities’ load forecasting accuracy, as well as support emergency preparedness operations. Temperature, dew point and wind speed data, along with real-time lightning forecasts, will help ensure more accurate load forecasting and better buy/shed load decisions, thereby delivering more reliable and efficient power to customers across the service area. Schneider Electric’s comprehensive, graphical display of this data will support more informed business decisions for overall smart grid management and assist with proactive responses to severe weather that ultimately shorten outage times. 

With the ability to customize detailed weather forecasts and alerts for Liberty Utilities’ unique geographic area and its unparalleled customer service, Schneider Electric was the clear choice to meet the specific needs of the utility with one holistic weather solution.

ADVA Optical Networking's 100G Coherent Technology Rapidly Upgrades Existing 10G German Backbone Network

Martinsried, GermanyADVA Optical Networking announced today that Hetzner Online has deployed its 100G Core technology throughout its backbone network. Acu, Hetzner Online is using ADVA Optical Networking's 100G coherent solution to respond to fierce growth in video traffic and other bandwidth-intensive applications. Hetzner Online was able to rapidly deploy the ADVA 100G Core by plugging it into its existing 10G network.    

“Customers expect access to online information instantly. What's more, they expect robust and reliable service. To do this requires bandwidth and lots of it. That's why 100G is so critical. Thankfully with ADVA Optical Networking's turnkey solution, bandwidth is never a problem. We simply plugged the ADVA 100G Core into our legacy 10G network and turned it on,” said Martin Fritzsche, head of network administration, Hetzner Online.

Stretching over 470KM, Hetzner Online is now able to transport 100G data signals throughout its backbone network. Connecting data centers in Nuremberg, Frankfurt and Falkenstein, Hetzner Online expects this new 100G capacity to further drive its competitive advantage. ADVA’s 100G Core is built on coherent receivers, increased non-linear optical tolerance and is compatible with many existing legacy networks. This compatibility means you no longer need to strip out your existing infrastructure to benefit from 100G connectivity. 

“Hetzner Online is a company that moves ahead of the market. It's a company that's earned its fierce reputation because it knows how and when to innovate,” commented Hartmut Müller-Leitloff, vice president, sales, Central Europe, ADVA Optical Networking. “That's why our 100G Core technology is such a good fit. It provides Hetzner Online's customers with the bandwidth they need today but also looks at the bandwidth they'll need tomorrow. 400G, 1T, Hetzner Online knows we'll be ready. What’s more, our 100G Core has proven to be plug and play. Regardless of your current network, our solution just interworks harmoniously.”

About ADVA Optical Networking

ADVA Optical Networking is a global provider of intelligent telecommunications infrastructure solutions. With software-automated Optical+Ethernet transmission technology, the Company builds the foundation for high-speed, next-generation networks. The Company’s FSP product family adds scalability and intelligence to customers’ networks while removing complexity and cost. With a flexible and fast-moving organization, ADVA Optical Networking forges close partnerships with its customers to meet the growing demand for data, storage, voice and video services. Thanks to reliable performance for more than 15 years, the Company has become a trusted partner for more than 250 carriers and 10,000 enterprises across the globe. For more information, please visit us at www.advaoptical.com.

Wayin Leverages ViaWest’s KINECTed Cloud Service to Fuel Global Social Media Platform


Denver, Colo. – ViaWest, the leading colocation services provider in North America, announces its partnership with Wayin, the online social engagement company. The partnership allows both companies to utilize each other’s IT services and join forces to promote and support the thriving Colorado business community and technology expertise. 


As part of this partnership, Wayin will implement ViaWest’s KINECTed Cloud™ service to host its employee and social engagement platforms, Wayin Enterprise and Wayin Hub, thereby connecting users globally in real time. In addition, ViaWest is launching Wayin’s enterprise engagement solution, which enables the human resource department to gather employee feedback and sentiments on various questions, surveys and company initiatives.


Migrating from a global mass-market cloud provider, Wayin selected ViaWest’s cloud platform because of its customizable solutions and personalized support. ViaWest’s industry leading colocation and managed hosting services can be combined with pay-as-you-go and reserved resources public and private cloud services to form hybrid solutions, providing the right balance of cost, reliability and security.


“With ViaWest’s long history in this region, we know we have a dependable partner to pool resources,” states Tom Jessiman, CEO of Wayin.  “ViaWest’s best-in-breed infrastructure powers our applications and we have immediate access to live technical experts when needed. As both companies are Colorado-based, ViaWest shares our commitment to serving the Colorado business community, making the partnership a truly collaborative effort.”


“Utilizing Wayin’s innovative platform inside our company speaks to the very essence of ViaWest’s service-centric culture and commitment to employee engagement,” comments Margie Sims, General Manager of Colorado for ViaWest.  “Our strategic relationship with Wayin bolsters Colorado’s reputation as a leading technology hub.”


In addition, as part of the partnership, both companies will contribute to key events throughout Colorado, assisting the Denver executive community to create more technological awareness, strengthen customer relationships and promote the state’s business community on a national stage.


With 24 enterprise-class data centers, ViaWest’s services include a comprehensive suite of fully compliant environments, premium wholesale and retail colocation, private and public clouds, and managed services. ViaWest’s KINECTed Cloud™ service leverages best-of-breed technology leaders Cisco and VMware, offering a reliable cloud platform that maximizes performance and availability.



About ViaWest

ViaWest is the leading colocation services provider in North America.  They offer a comprehensive suite of fully compliant environments, hybrid hosting, private and community clouds, and managed services to businesses of all sizes nationwide.  ViaWest owns and operates 24 enterprise-class data center facilities in Colorado, Texas, Oregon, Utah, and Nevada, delivering high-quality, flexible solutions designed to support customers' unique business needs.  For additional information on ViaWest, please visit www.viawest.com or call 1-877-448-9378.  Follow ViaWest on LinkedIn, Twitter or visit their YouTube channel.

WASHINGTON — The Federal Government and its partners today released three of five National Planning Frameworks. These National Planning Frameworks, document the roles and responsibilities of the whole community in all facets of national preparedness. The benefit of this unified effort is a more informed, shared understanding of risks, needs, and capabilities across the whole community; and, in the end, a more secure and resilient nation.

The Frameworks outline how the whole community can take steps to collectively achieve the National Preparedness Goal.

The whole community—individuals and families, including those with access and functional needs; businesses and nonprofits; schools; media; and all levels of government—is encouraged to read and use each Framework.

The three Frameworks released today are:

The National Prevention Framework. Focuses on avoiding, preventing, or stopping a threatened or actual act of terrorism. While other mission areas focus on all hazards, including natural disasters, Prevention focuses solely on terrorism. Specifically on imminent acts of terrorism on U.S. soil.

The National Mitigation Framework. Refers to reducing the loss of life and property by lessening the effects of disasters. This means, for example, taking actions now that would reduce property damage when a hurricane strikes. Mitigation also involves actions that improve our ability to bounce back after disasters. Resilience is a key focus.

The National Response Framework. Covers the capabilities necessary to save lives, protect property and the environment, and meet basic human needs after an incident has occurred. The National Response Framework was updated from the familiar 2008 version.

Two more Frameworks complete the set: the National Disaster Recovery Framework that was released in September 2011, and the National Protection Framework, which is currently under development to ensure it aligns with emerging national protection policy.

“The idea that everyone plays a role in national preparedness isn’t new. But this is the first time the Federal Government truly involved everyone in the whole community—not just the government—to document how we’re going to work together. That’s what the Frameworks do; they outline how everyone can take part in prevention, protection, mitigation, response and recovery activities in a coordinated and integrated way,” said FEMA Administrator Craig Fugate. “The Federal Government brought everyone to the table so we can document how the whole community works together to achieve a secure and resilient nation.”

The National Planning Frameworks build on existing programs, authorities and best practices, such as the National Incident Management System. Each one:

Summarizes the roles and responsibilities of each part of the whole community

Defines each mission area’s core capabilities, along with examples of critical tasks

Defines coordinating structures—either new or existing—that enable the whole community to work together to deliver the core capabilities

Describes the relationships to the other mission areas

Identifies relevant information to help with operational planning

Provides information that all levels of government can use to revise their operational plans

Uses concepts from existing preparedness efforts, such as the National Incident Management System

This effort was completed in partnership with leaders of federal departments and agencies, and reflect input from state, local, tribal and territorial governments, private and nonprofit sector partners and the general public.

“As recent events in Boston have demonstrated, coordination among the public, the private sector and all levels of government is critical to our efforts to prevent, mitigate and respond to terrorist incidents and other disasters.  The three National Planning Frameworks released today provide a blueprint for such coordination going forward and outline how everyone in this country can contribute to our efforts to keep our people safe and our communities more secure,” said Attorney General Eric Holder.

“PPD-8 represents a truly integrated whole-of-government approach to prevent terrorism, mitigate the effects of disasters, and respond when an incident has occurred,” said James R. Clapper, director of national intelligence. “Preparedness is a shared responsibility and the PPD-8 frameworks not only embody the best practices of  inter-governmental collaboration, but exemplifies the partnerships required to work with the whole community to achieve a National Preparedness Goal.”

The National Planning Frameworks are part of the National Preparedness System, which outlines the tools and processes to help us achieve national preparedness. To download the Frameworks and view the complementary tutorial, visit: www.fema.gov/national-planning-frameworks.

Follow FEMA online at http://blog.fema.gov, www.twitter.com/fema, www.facebook.com/fema, and www.youtube.com/fema.  Also, follow Administrator Craig Fugate's activities at www.twitter.com/craigatfema.  The social media links provided are for reference only. 

Wayne, Pa. – SunGard Availability Services, the pioneer and provider of information availability and disaster recovery services, has placed an increased emphasis on the intersection of complexity, resiliency and scale to better meet customer needs, such as higher IT efficiencies, modern IT infrastructures with improved security and compliance, and the need to simplify vendor relationships. This includes focus on strengthening its services surrounding managed recovery, virtualization technology and cloud architecture.

In January, SunGard Availability Services named Jack Dziak, who joined the company in August 2011, executive vice president and general manager of Managed Services. In his new role, Dziak leads the Managed Hosting Services team in North America to drive product strategy and provide customers with highly available IT services.

“With a product focus on enterprise cloud, managed services and infrastructure, SunGard Availability Services has delivered measureable success in up-time, service and product quality since the beginning of the year,” said Jack Dziak, executive vice president and general manager of Managed Services at SunGard Availability Services. “As a result, we have sustained improvements in shared infrastructure availability, churn and customer satisfaction. We continue to shift our business model to fund expanding investments in high-availability services and a high-touch customer support model, leading us to increased success.”

In response to customer needs, SunGard Availability Services adopted the International Standards Organization/International Electrotechnical Commission (ISO/IEC) 20000 standards in February to provide customers with the assurance that their service requirements will be fulfilled, consistently and effectively. The addition of this standard allows SunGard Availability Services to continue to achieve compliance, service improvement and service delivery for its managed hosting customers.

SunGard Availability Services continues to expand its data center presence, adding a new facility in Boston and expanding in its Philadelphia, Pa. facility. By the end of the year, the company will add more than 52,000 square feet of space in its data centers across North America.

In addition, SunGard Availability Services has received the Business Continuity Institute (BCI) North America Award, “Business Continuity Provider of the Year (BCM Service),” for its work supporting customers during Hurricane Sandy. During the storm, the company maintained 100 percent uptime and provided 1,500 workgroup seats at its facilities for customers’ employees to help them do their jobs.

The company was also selected based on key differentiators that set SunGard Availability Services apart from its competitors, such as its responsive and integrated services and systems, including its approach to disaster recovery, managed services, IT consulting and business continuity management software to help organizations keep people and information connected.

For additional information on SunGard Availability Services, please visit http://www.sungardas.com.


About SunGard Availability Services
SunGard Availability Services provides disaster recovery services, managed IT services, information availability consulting services and business continuity management software. With approximately five million square feet of datacenter and operations space, SunGard Availability Services helps customers improve the resilience of their mission critical systems by designing, implementing and managing cost-effective solutions using people, process and technology to address enterprise IT availability needs. Through direct sales and channel partners, we help organizations ensure their people and customers have uninterrupted access to the information systems they need in order to do business. To learn more, visit
www.sungardas.com or call 1-800-468-7483. Connect with us on Twitter, LinkedIn and Facebook.

Deloitte’s Risk Intelligence White Papers are a set of thought leadership that I have strongly recommended in the past — and continue to do so today.

They get an A- from me for their latest addition, The board’s role in cultivating a risk-intelligent enterprise (PDF). They get the A- for some truly excellent guidance, but a small “mistake” (in my opinion) prevents their receiving a top grade.



In its new report on using e-mail authentication to fight phishing attacks, BITS offers a list of best practices and recommendations, including expanded use of the DMARC security protocol.

BITS, the technology policy division of The Financial Services Roundtable, believes that the Domain-based Message Authentication, Reporting and Conformance protocol plays a key role in mitigating phishing schemes.



Recent years have seen severe weather events make a tremendous impact on business owners, resulting in lost and delayed sales, increased expenses for repair work, and the delayed resumption of normal business activity. Such events have only reinforced the need for a documented disaster recovery plan for your business.

Every day that a disaster puts the average small business or midsize company offline and out of office costs big—a median cost of $12,500 per day, according to a survey by the software company Symantec.